[Q] call receiving problem in s2 - Galaxy S II Q&A, Help & Troubleshooting

well i am using s2 from last six months but from two months back i am receiving one problem:
when someone calls me he/she used to hear the that ring is going on but at my end i did not receive any call and even the notification of the missed call.i have checked with my service provider that the problem might be with the sim but there was no such fault with the sim as my number works perfectly in another handset.kindly suggest me the remedy for this problem also i have already updated my software to ics4.0.3 from samsung service centre but to no avail as the problem is still there.
kindly help

Since you are running stock ICS rom then i suggest you send it in for repairs?

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[q] full signal....but cannot make or receive calls, send or receive text :( help me

Hi guys:
1st post here, coz I just bought myself a X10 mini today.
Brillant little phone I have to say, but I am getting a bit annoyed with 1 problem that I have.
I put in my sim card in and it got full signal from either T-mobile or Virgin. However when I tried to make calls, it will just say call ended. Then when I try to send a text, it will never go to the person I am sending to. I cant receive calls or text either. Is there a problem with the phone? because I put the same sim card in my galaxy, and it worked fine. :S
P.s. I am not sure if its the rom problem but I updated to the 2.1 straight away after I got the phone.
Thanks in advance guys.
Please HELP!!
try to re-flash the phone. this happened to me before, and i just re-flashed the phone through pc companion. choose repair. if the problem persist, try a different sim. or it may already be a hardware problem.
Hi thanks for the reply
done everything you suggested. But still can't make any calls. so does that mean a hardware problem? but what would it be?
Thanks

[Q] Randomly not recieving calls etc

Greetings from sunny ???? notts
Been a long time lurker, but now i am in need of some help.
Had the galaxy s2 for a couple of weeks now and most of the time it works great. but occasionaly it will not recieve calls or sms. i get no notifications of missed calls, voicemail messages etc. to the caller it just goes straight to voicemail. A few hours later i get all? the sms come in at once, sometimes a voicemail notification but no missed calls. when this happens i have a good signal and am able to call out.
Its definately not because i was using data services at the time and not lack of signal.
I have rooted the phone, but still with a stock rom (ke7 ?)
Anyone got any ideas ?
The handset ? The sim card ? or the network ?
All the best
have fun
rich
dik64 said:
Greetings from sunny ???? notts
Been a long time lurker, but now i am in need of some help.
Had the galaxy s2 for a couple of weeks now and most of the time it works great. but occasionaly it will not recieve calls or sms. i get no notifications of missed calls, voicemail messages etc. to the caller it just goes straight to voicemail. A few hours later i get all? the sms come in at once, sometimes a voicemail notification but no missed calls. when this happens i have a good signal and am able to call out.
Its definately not because i was using data services at the time and not lack of signal.
I have rooted the phone, but still with a stock rom (ke7 ?)
Anyone got any ideas ?
The handset ? The sim card ? or the network ?
All the best
have fun
rich
Click to expand...
Click to collapse
i have the same issue as you ...
the only solution that i found is to set my phone is GSM MODE only but you will loose your 3g/h data and only use EDGE
dik64 said:
Greetings from sunny ???? notts
Been a long time lurker, but now i am in need of some help.
Had the galaxy s2 for a couple of weeks now and most of the time it works great. but occasionaly it will not recieve calls or sms. i get no notifications of missed calls, voicemail messages etc. to the caller it just goes straight to voicemail. A few hours later i get all? the sms come in at once, sometimes a voicemail notification but no missed calls. when this happens i have a good signal and am able to call out.
Its definately not because i was using data services at the time and not lack of signal.
I have rooted the phone, but still with a stock rom (ke7 ?)
Anyone got any ideas ?
The handset ? The sim card ? or the network ?
All the best
have fun
rich
Click to expand...
Click to collapse
Lo Rich. Miggy round?(private joke)
Was wondering, was the phone on charge when it missed the calls/texts?
it could be any number of things, really. if your sim card is not fairly new i would replace it just to be on the safe side. you might try hard resetting your phone (which will delete all your info so back it up first) and starting over.
do you have any apps that block data connections at various times? if so i would delete that app and use the phone for a few days without it to see if the issue goes away.
have you flashed a different radio? if so, try the one that matches your rom, or try the newest one you can find.
there are many possible causes, but if i were in your position i would hard reset it and not install any apps that might interfere with your connection to the network and i would make sure my sim card was fairly new. if the issue still persists you might try asking for an exchange if possible.
If upu have the phone on GSM only then incoming calls go directly to voicemail when data bursts are happening (which is often). So switch to 3g to fix.
If you're not on GSM then I have no idea, maybe no signal in that area...
Thanx
Ok theres possibly been a development with this.
But first a big thanx to all your suggestions, and my response to them.
Seems a bit pointless having such a device then crippling some of it just to get the basic phone part to work. although switching to gsm only may be a temporary solution.
Fault occurs either on charge or not.
Fault has occured whilst at home where all data connections are disabled and wi-fi exclusively used. I havent tried flashing a different radio yet, but it is still on the latest ?? ke7 ? firmware. Sim card was brand new a couple of weeks ago.
So gsm only wont help, but as above when at home i use wi-fi.
Now i spoke to my network, talk mobile a few days ago, they say it will take more than 5 days for their IT dept to contact me to try and sort this ! as i can still make calls they dont see it as a major fault ??? Looks like customer care is not important to them.
I have also spoke to the company i purchased from(wish i hadnt as customer DISatisfaction appears high on their list of prioritys)mobiles.co.uk. I was speaking to someone at their Fullfillment team yesterday about getting another handset sent out, but for some reason i couldnt finish arranging it yesterday. Then early yesterday eve one of their guys rang me back out of the blue to say he had been looking into my fault and had found something not quite right with the original connection they had set up. He was honest enough to admit it was a bit beyond his knowledge and was getting someone from the connections dept to help him. they are going to re-do my connection and for me to wait 24hrs for this to be sorted and hopefully it should be ok after that. All credit to Leeroy at mobiles.co.uk.
The only problem now is other than getting someone to ring me every 1/2hr, how do i know if its working or not ?
I guess the best i can do is leave it a while and see if i get any more complaints that people cant get hold of me.
Once again many thanx for all your suggestions, i will update this when i am confident it has or hasnt been fixed.
many thanx
have fun
rich
this happens to me perhaps every other day
i get a txt saying so and so called but left no message
my reception is fine and my phone has been sitting in one place on 3 bars
i call the person and they said they tried to call and it went straight to voicemail
the txt arrives instantly so i am putting up with just calling people back as its not very frequent
plus i have 1200 mins so i need to use them!
I have the same problem and I believe mine has something to do with the way the towers handle the switch from 3g to edge. You said you get a text message showing a missed call, I think that would be usefull to me also until we can get this fixed. Are you using google voice to get your sms, if not what?
I have the exact same problem, and it's beginning to interfere with my work. The HSDPA signal here is very weak. So I switched it to GSM only, which resolved my signal problem, but I keep missing calls. All I get is a sms saying that I missed a call. Would my problems be solved if I had full HSDPA signal the entire time? You said that calls are missed when data bursts are happening on GSM only? I almost never receive a call the first time. Only after ~3 attempts would they get a hold of me.
Any help would be very much appreciated.

Not receiving calls and texts arriving hours late.

Hey so recently ive been having a problem of people not being able to call me and they say it goes straight to answering machine and texts arrive hours late.... now im not sure if this is a problem with my network (o2) or my phone has anyone else had this problem?
Has to be network problem what do they say .
jje
I had this prob a while ago, not with this phone but with another one on o2. Got told to take out battery and sim card give sim card a wipe just to make sure its free from dirt n replace them, worked fine after that, Hopefully that will sort the problem
Yes friend the problem certainly its the network

[Q] AT&T I717, bone stock, not receiving SMS msgs

Thank you for taking time to read this.
On Feb 16th 2013 my AT&T Note stopped receiving SMS messages. I could send but not receive. MMS worked just fine sending and receiving. I am running the following (all stock, no mods done to the phone at all, using default messaging app)
OS version 4.0.4
Base band Version I171UCLF6
Kernel Version 3.0.8
Build Number IMM76D.UCLF6
I contacted AT&T Help(less) desk about the issue. After several troubleshooting steps nothing was resolved. A second level ticket was opened. Two days later my phone started buzzing like crazy for a while as I received all the texts that had been waiting (104 one after another). I had no issues after that until two days ago.When the same exact thing started happening.
Contacted AT&T again to try to get them to resolve this issue once more. This time the agent wanted me to do a factory reset. I told her that is not the issue and directed her to the earlier problem. She told me that this is a different issue and that she would do nothing more unless I reset my phone to factory.
Now today I got 68 messages all at once. But the problem still exists. I sent a test message to my wife and her response sent but was never received.
This sounds like an ATT server issue and not your phone. Are you using the stock messaging app?
Agreed, the problem is on their side. These network issues clear up in a day or two.

[Q] Phone showing switch off to caller, still on

hi,
i am using HTC desire X less than year old,
from the last few days it is showing a problem if my phone is on and there is no activity for more than 2 hours and if someone calls my number it is showing switch off status to them.
check the phone it was on and showing full network.
already contact the htc, they changed phone software but the problem is still exist, don't know what to do.
need help
Did you contact your carrier? If your phone is branded by your carrier, that could be the problem as well...

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