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I have reviewed similar threads for a few days but have not found any answers. The simple question I have is in the title:
Can you unlock the ATT Atrix without an unlock code.
However the situation is a bit more complicated and ill explain.
I have been traveling the past few months and was in Costa Rica for a month. I decided to purchase a local SIM so I could use my phone without paying ridiculous ATT roaming charges. I inserted the SIM and it was locked, unaware of the network lock I inserted my personal code thinking that may be it. No luck and returned to my old ATT SIM. At this point it still worked but a few days passed and I tried again, still no avail so I contacted ATT. It just so happened the 6 month mark was coming up from the original purchase date of my phone so they would provide the unlock code in 4 days time. I waited and finally received, after inserting the code it did not work and I contacted ATT back to assure they provided the proper code as they had to send me a replacement phone a few months prior due to my original Atrix crapping out. They checked it out and determined it was correct but it never worked. I finally inserted my original ATT SIM back into the phone and it also requested network unlock code. Now I am back in the states and even with the original ATT SIM it still requests for the network unlock code. I tried unlocking and flashing with CM7 beta and STILL requests unlock code. So basically the phone is useless for network data but will work fine as a mini tablet i suppose connected to WIFI.
So with that explanation does anyone have any idea on bypassing this or removing this entirely, not even to use overseas but just on the ATT network!
Additionally
ATT provided me with another Atrix to alleviate my troubles so im not entirely phoneless. However I would like to sell one of these and possibly purchase the GS2 0_o
I have contacted 3 cell phone unlocking sites explaining the situation and only one has responded but not with any answers.
HELP!
if you got a new phone, is it still asking for a network unlock code?
No. Its working fine, but I still have this perfectly good working phone I would rather use and sell the brand new one. Unless I cant get rid of this unlock problem I suppose Ill sell it as is. Any takers?
Hi, I talk to att once when i want to unlock my atrix and they told me if the phone is more than six months old the give you the unlock code for free.
so for the atrix if that is your phone you can ask att for your code since august 21.
just call att customer support.
hope this help.
try a diff sim card with data plan and see if it still asks for code
or try flashing a custom rom
I suppose I was not clear in the OP. ATT DID provide this code for me. I did flash a custom rom already.
As far as using a different SIM card I tried to use a second SIM that ATT provided and still nothing.
I am assuming this is a very unique situation and probably wont find any answers unless someone has successfully unlocked the phone by flashing some special ROM.
Flashing a ROM of any kind will never sim-unlock your phone.... ever. period.
The only way to resolve this is through AT&T. The only way to sim-unlock is with the code it requests.... must have proper code. That is the only way. So, I would talk to AT&T about it, in person, at a local store.
I unlocked the inspire 4G simple by rooting and flashing a custom rom didnt ask for network password after that it worked on tmobile
With edge service no. 3g or 4g different bands between tmobile and att
Sent from my HTC HD2 using XDA Premium App
jussuh said:
I unlocked the inspire 4G simple by rooting and flashing a custom rom didnt ask for network password after that it worked on tmobile
With edge service no. 3g or 4g different bands between tmobile and att
Sent from my HTC HD2 using XDA Premium App
Click to expand...
Click to collapse
highly doubt that....
when does it ask you for the network code? can u provide a screen capture?
jgc121 said:
Flashing a ROM of any kind will never sim-unlock your phone.... ever. period.
The only way to resolve this is through AT&T. The only way to sim-unlock is with the code it requests.... must have proper code. That is the only way. So, I would talk to AT&T about it, in person, at a local store.
Click to expand...
Click to collapse
Just the info I was looking for. Basically the phone is boned in that case. Spent a good with with ATT advanced tech support and motorola to no avail.
What I do want to know is WHERE this information is stored out of curiosity. It seems the modding community would have tinkered with some hacks to remove the sim lock at some point.
wyldkard said:
when does it ask you for the network code? can u provide a screen capture?
Click to expand...
Click to collapse
Tried to screen shot it but it wont allow in the screen. The request comes as soon as I turn the phone on. If I dismiss it I can use the phone I just wont have cellular access.
Ok so I am reposting and not editing as I feel this deserves a bump.
I got my new Atrix unlock code from ATT today and tried it on the new Atrix I received and that one ALSO will not unlock.
Is there ANY ATT Atrix sim unlocked and if so how did you go about doing it? I have only found one thread and no response via PM.
How to SIM unlock Atrix!
I have read both your post and I believe you used a ATT sim card that was not in use or a GO phone Sim card. Am I correct so far? To sim unlock you have to insert a non ATT sim card!! No go phone sim card or a non active att sim!
Call one of your friends and borrow a Verizon sim or Tmobile sim. You only have 5 tries to do this. So as for your first Atrix I believe it is already locked permanently to ATT. Dont ruin your second Atrix.
katinatez said:
I have read both your post and I believe you used a ATT sim card that was not in use or a GO phone Sim card. Am I correct so far? To sim unlock you have to insert a non ATT sim card!! No go phone sim card or a non active att sim!
Call one of your friends and borrow a Verizon sim or Tmobile sim. You only have 5 tries to do this. So as for your first Atrix I believe it is already locked permanently to ATT. Dont ruin your second Atrix.
Click to expand...
Click to collapse
Well I found that if you push #073887* in the dialer it will actually prompt you for the unlock code. I tried this with NO sim in at first and that is when it said it was unsuccessful. However late last night I inserted my ATT SIM back in and tried again just for ****s. Entered in #073887* and typed the unlock code and viola, it worked. Interesting information for anyone who wants to unlock there Atrix WITHOUT another carriers SIM!
But back to my original issue. I wouldn't mind if the original atrix was locked to ATT, at least I would still be able to use it. The problem is that it wont work with ANY SIM. My thoughts is that it is a glitch and locked the phone to... nothing?
To make matters worse I emailed cellunlocker.net explained the issue and they said they thought if they requested a carrier unlock code it would work. Paid the 20 and 10 minutes later they sent me the same unlock code ATT had provided. Now the hassle of obtaining a refund.
are you selling the phone?
komakos96 said:
are you selling the phone?
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Click to collapse
Yea. Both.
you have to use a *different* sim card than your regular carrier uses (ex - I'm on AT&T, so i used a Boost Mobile Sim to unlock my Atrix) You cannot use YOUR sim to sim-unlock.
jgc121 said:
you have to use a *different* sim card than your regular carrier uses (ex - I'm on AT&T, so i used a Boost Mobile Sim to unlock my Atrix) You cannot use YOUR sim to sim-unlock.
Click to expand...
Click to collapse
Yes you can, by the method I explained in my previous post. It works!
There may be some confusion. The one im referring to (the original ATRIX) will not unlock with an ATT sim, a TMOB sim, a verizon SIM, or even a Costa Rican SIM. NO matter WHAT the SIM is in the "original" phone it always prompts me for a SIM unlock password. Like I said I believe it to be a glitch, intending to lock it to the ATT SIM but in reality it locked it to NO SIM.
So to restate.
YES you can unlock an ATT Atrix with only an ATT SIM in the phone using the method I explained. ( I did it with the phone in my hand right now)
and
NO my original Atrix will not unlock regardless of SIM installed or method.
i will send you a p.m with my offer
Just out of curiousity did you ever set up the sim card lock feature in the location and security settings. It will ask you for the unlock code every time you turn your phone on...shot in the dark here....
Sent from my MB200 using XDA App
I'm getting a bit frustrated... I have unlocked and rooted the phone and now I"m trying to unlock the SIM so that I can give it to my wife to use with a European Sim Card. I've googled, read and read and so far I've done the following:
1. Placed the European SIM into the phone (that I used in my old TMobile phone to date)
2. Was presented with "Enter sim network unlock pin"
3. Called AT&T and obtained the "unlock code".
I tried that code 3 times so far. After spending a fair amount of time with ATT support on the phone they believe that the "pin" is different from the "code". Btw, the unlock number was confirmed to me by ATT support folks twice... I rechecked the IMEI number twice... and I"m stuck... what do I do? Is there a difference?
Btw, I tried it under CM7 and AOKP
Thanks
SIM vs Carrier Unlock
There is definitely a difference between Carrier unlocking and SIM unlocking. I was steered wrong by AT&T the first time I asked. Essentially, they gave me a code that would allow me to override being locked out of my SIM card (to access phone numbers, etc) as a result of entering the SIM password wrong. This was NOT what I wanted.
I called back, and specifically requested a Carrier Unlock (for using other companies' SIMs), and they then made good on this request. You will need an active SIM from another carrier to get the job done, but if you specify your request to them, hopefully they will get it together. Another option is to buy a code at the numerous online re-sellers, but like I said, AT&T gave me mine for no cost. Good luck to you!
tobnddl said:
There is definitely a difference between Carrier unlocking and SIM unlocking. I was steered wrong by AT&T the first time I asked. Essentially, they gave me a code that would allow me to override being locked out of my SIM card (to access phone numbers, etc) as a result of entering the SIM password wrong. This was NOT what I wanted.
I called back, and specifically requested a Carrier Unlock (for using other companies' SIMs), and they then made good on this request. You will need an active SIM from another carrier to get the job done, but if you specify your request to them, hopefully they will get it together. Another option is to buy a code at the numerous online re-sellers, but like I said, AT&T gave me mine for no cost. Good luck to you!
Click to expand...
Click to collapse
Thanks, unfortunately they keep sticking by their guns and claiming that the code they're providing me with is the proper one.....
Don't try too many times, after maybe 5, not sure, you can permanently lock your phone. It is a security measure.
You nay already know, but hate for you to mess up your phone.
I'm still convinced that there's no way AT&T or anyone else would be able to tell you remotely what the code is.
When you buy new SIMs, they come inside a credit card-shaped piece of plastic. On that card itself (not the sim), there's two spots: one for a PIN and one for a PUK. The PIN is needed because the new SIM defaults to being locked as a security feature. Every time you turn off the phone, the SIM locks itself. Once unlocked, however, you can go into a phone's SIM settings and leave it unlocked permanently for any phone.
You need to find the card that originally came with the SIM.
Chrism suggested not to attempt the wrong pin too many times. It won't lock your phone, it will lock the sim and then require you to enter the PUK code.
I still wonder if it is the phone. When you enter the code, then you can use any sim card. He wants to unlock the phone to work with a different carriers sim I believe.
His problem is with the phone, not with the sim, is it?
Could be wrong.
tobnddl said:
There is definitely a difference between Carrier unlocking and SIM unlocking. I was steered wrong by AT&T the first time I asked. Essentially, they gave me a code that would allow me to override being locked out of my SIM card (to access phone numbers, etc) as a result of entering the SIM password wrong. This was NOT what I wanted.
I called back, and specifically requested a Carrier Unlock (for using other companies' SIMs), and they then made good on this request. You will need an active SIM from another carrier to get the job done, but if you specify your request to them, hopefully they will get it together. Another option is to buy a code at the numerous online re-sellers, but like I said, AT&T gave me mine for no cost. Good luck to you!
Click to expand...
Click to collapse
I believe this is correct. Also, if you are entering the carrier code, and enter it wrong a specified number of times,i'm pretty sure it can lock your phone. I have unlocked well over a dozen, and have always been warned about it....
chrism.brunner said:
I still wonder if it is the phone. When you enter the code, then you can use any sim card. He wants to unlock the phone to work with a different carriers sim I believe.
His problem is with the phone, not with the sim, is it?
Could be wrong.
Click to expand...
Click to collapse
Reread the OP. The phone is already unlocked and rooted. That means that technically yes, he can use any sim card on his phone.
However, not all sims are sold unlocked. As I mentioned before, it's not uncommon to buy a prepaid sim outside of the US (like the OP's Euro sim) and be asked to enter the sim pin upon start up.
If you reread the OP, you'll see that he's describing exactly what I'm talking about. I've had to do this a handful of times on a handful of unlocked phones.
Regarding locking the device, again, the OP phone is already unlocked so locking the actual phone due to entering the incorrect pin is impossible. It would be the sim that would be locked (since the phone is asking for the sim pin) and could only be restored by entering the PUK. I've had to do this a couple of times myself for people who had forgotten their sim pin but still had their original card info at home. Once you enter the PUK, it works again.
i would Spend the 20 or 30 buck online and get a diifferent code
Sent from my MB860 using Tapatalk
Regarding post #8
I agree with post #9 as well.
Maybe so, not my experience though. He has unlocked the bootloader and rooted. He has not carrier unlocked. I don't think that they are the same, but you could very well be right. Thanks. At least we are all trying to help him out.
That sim seems to already be unlocked if he has been using it in a T-Mobile phone to date. His ATRIX is still network locked.
OP. Let us know please. Now I am curious.
Thanks.
chrism.brunner said:
He has unlocked the bootloader and rooted. He has not carrier unlocked.
Click to expand...
Click to collapse
I still haven't read where the OP stated he unlocked the bootloader. Rooted, yes. When I read "unlocked," I take that as "Carrier unlocked" the way that googling "unlocked cell phone" would bring up unrestricted/debranded/etc. cell phones, not necessarily having anything to do with the status of the bootloader.
That said, the bit about him using the sim on his older tmobile phone made me assume one of two things: he either forgot the code he used for that phone or it's a bad sim.
Granted, not every carrier unlock code works but given that he was getting it directly from AT&T (and it was on their servers), it should work. My Atrix, for example, required a code off Motorola's servers and even then the first code worked perfectly.
Trust me, if the OP has gone through all this trouble and the only thing left is to try the SIM pin then... 1+1=?
With the ATRIX you usually unlock the bootloader first, but that would explain some confusion.
Hey, I'm not trying to argue or anything.
OP, what unlock did you perform?
This thread is seriously non reality based.
Neither rooting nor unlocking has anything to do with getting the subsidy unlock code that allows non-ATT sims to be used.
ATT can cerrtainly provide the vaild code, and has always done so for me (albeit after possibly a await time).
3rd parties MIGHT be able to provide the same code. YMWV.
There have been some reports (search) that with the wrong radio the unlock code does not take. So ithat might be a way to go.
Wow, we are going round and round. Good luck.
Use search!!
r.Huzar said:
I'm getting a bit frustrated... I have unlocked and rooted the phone and now I"m trying to unlock the SIM so that I can give it to my wife to use with a European Sim Card. I've googled, read and read and so far I've done the following:
1. Placed the European SIM into the phone (that I used in my old TMobile phone to date)
2. Was presented with "Enter sim network unlock pin"
3. Called AT&T and obtained the "unlock code".
I tried that code 3 times so far. After spending a fair amount of time with ATT support on the phone they believe that the "pin" is different from the "code". Btw, the unlock number was confirmed to me by ATT support folks twice... I rechecked the IMEI number twice... and I"m stuck... what do I do? Is there a difference?
Btw, I tried it under CM7 and AOKP
Thanks
Click to expand...
Click to collapse
Try THIS Thread---->Solved: Sim Unlock Fails With Valid Code
Sorry for taking so long to reply but for whatever reason I missed the email saying that there are replies. Anyways, lets recap
Phone is rooted and unlocked. I can run any ROM that I want and bootloader is unlocked.
The sim cards I am testing on (yes, plural) are not locked (as in they do not require a code).
I am trying to use a non ATT sim card (specifically I am trying TMobile EU) so that when I go traveling to EU again I can use the ATRIX with my local number that I keep rather then the ancient HTC windows phone that I have used to date....
I have made 4 attempts at unlocking so that means I am down to last one.....
I got an HTC One from AT&T back in June and immediately unlocked it. It worked fine with T-Mobile prepaid for a month, but the coverage sucked. I went back to AT&T prepaid.
I got a new Nexus 5 and am selling the One.
When the guy came to buy it, he popped in his T-Mobile SIM and the phone asked for a PIN on boot. What gives? Did the phone re-lock itself? AT&T customer service seemed pretty clueless on this...
ppdd said:
I got an HTC One from AT&T back in June and immediately unlocked it. It worked fine with T-Mobile prepaid for a month, but the coverage sucked. I went back to AT&T prepaid.
I got a new Nexus 5 and am selling the One.
When the guy came to buy it, he popped in his T-Mobile SIM and the phone asked for a PIN on boot. What gives? Did the phone re-lock itself? AT&T customer service seemed pretty clueless on this...
Click to expand...
Click to collapse
It appears that his T-Mobile SIM card has the pin lock enabled, has nothing to do with your phone. It requires the SIM pin code to be enabled any time it's inserted into a phone.
Once your phone is carrier unlocked it will never re-lock itself.
cschmitt said:
It appears that his T-Mobile SIM card has the pin lock enabled, has nothing to do with your phone. It requires the SIM pin code to be enabled any time it's inserted into a phone.
Once your phone is carrier unlocked it will never re-lock itself.
Click to expand...
Click to collapse
I don't think that's true. I had a SGS2 i777 (AT&T) that I got AT&T to give me the unlock code. My son was using it on T-Mo prepaid. Once he put the sim in an old phone and try to set a passwd, but ended up locking the sim card. Put the sim back in the SGS2 and had the same problem. Called T-Mobile to get the PUC code. Typed the PUC code in, and the SGS2 gave a message about sim locked. Called AT&T again, and had to get the sim unlock code again.
My wife's iphone 4 had been unlocked previously, and a few month later had to call at&t again to unlock it. Don't know what caused the re-lock (she never used non-AT&T sim after the 1st unlock), but it can happen.
This is an unmodified AT&T Atrix4G, which is supposed to be unlocked, but it was a warranty replacement and I believe it was carrier locked by the first owner, before ATR&T gave it to me. Last year, AT&T's unlock code didn't unlock it, and they and Moto both claimed to be stumped when we found this out last year. The phone did recognize AT&T NVMO SIMs, but would only say "network error" when I tried a T-Mob SIM.
So this week I went back to T-Mob, thinking maybe the phone IS unlocked but needs a T-Mob APN entered to work with a T-Mob SIM. Phone was working fine, and the T-Mob guy tried to boot the phone with a T-Mob SIM card in it. The phone asked for an unlock code, we put in the one AT&T had previously generated (and confirmed, no error there) and instead the phone rejected the SIM and said "emergency mode only".
Now, it won't recognize any SIM card, not the original AT&T card (AT&T also supplied a new card in case the old one was the problem) nor the T-Mobile. All it wants to do is boot to emergency mode, or ask for an unlock code again.
I've tried the factory reset cold-boot, that didn't help either.
The phone has just gone psychotic and doesn't like ANY SIM card. Is that nuts or what?
Does anyone have any idea what I can do to get the phone working again? With AT&T or T-Mob, I don't care, I'd just like it to work as a phone again, even if that wipes all the data from it.
AT&T's store, and their local "tech center", were both dumbfounded. They claim they've never seen a phone that just won't work, won't unlock, won't take any SIM card before.
in a first moment, the carrier signal was ok, but data wasn't working. so i called the carrier, get the correct APN, and the everything was fine for 5 minutes, for phone calls, data network. But suddenly signal was lost, and never got back. Factory reset, the signal bars still off, with an X. Tried to locate the carrier manually, but it doenst work. What can I do now? I will try another sim card to check if it works. How do i know the phone is carrier locked?
If its the AT&T version (presumably, since this is the AT&T variant section) it should carrier locked, unless you obtained the unlock code; or otherwise purchased it SIM unlocked from a 3rd party vendor.
On the other hand, if you were able to connect to the network at all, it is probably not carrier locked. Likewise, if it was locked, it would ask for the code when you inserted the SIM.
I think something else is going on. Even if it as SIM locked or bad SIM, I believe it should still read the network as being present. It would just not let you connect to the network.
Although, replacing the SIM is an easy and cheap thing to try. At least to eliminate it as the issue.