Water Damage - Galaxy S II Q&A, Help & Troubleshooting

Hello everyone, so ive dropped my SGS2 in water 4 days ago, its wasnt fully submerged, only the part where my charger is located and only for about a second because i was quick to react. Took it out and noticed that the battery indicator was showing as if the phone was being charged, i blew on the charger entry point(with my mouth) for 5 seconds, and the problem went away. Next morning i wake up, late for work, with that exclamation mark and temperature gauge on my screen. I took out the battery (3500mah chinese that was in the phone while i dropped it in water), put my original samsung battery in it, and the phone started working agaiin, drove to work while charging it, all was ok, then the battery died and i cant charge it anymore. After work, got home, put it in rice for 3 days, now i check, still doesnt wanna charge with original samsung battery, but when i put the chinese battery, the screen turns on and i get the same old exclamation mark and the thermometer.
Weird thing is, my original samsung battery didnt give me the same screen that my chinese battery is giving me now.
Should i try the "fan trick", or do you think the damage is severe due to me trying to charge it while it was still wet??

When electronics hit water, always let the gadget dry in altleast 3-4 days before thinking about turning it on.

23732 said:
When electronics hit water, always let the gadget dry in altleast 3-4 days before thinking about turning it on.
Click to expand...
Click to collapse
Yeah well....kinda too late now. Should i wait more or is the damage already done and i should take it to repairs?

Deniska11 said:
Yeah well....kinda too late now. Should i wait more or is the damage already done and i should take it to repairs?
Click to expand...
Click to collapse
If you're talking about repairs with samsung and they even think that it's water damage they won't fix it / charge you for it.
Sent from my Nexus 7 using xda premium

Related

SGS2 dead, can't unroot/wipe to return...problem?

I put my phone on the charger last night just like every other night, and awoke this morning to the screen frozen, displaying the time of 12:35am. No buttons were responding, so I pulled the battery and put it back in. It won't boot up, no lights, no nothing. Tried my spare batteries, still nothing. Tried all my chargers and nothing happens when plugged in. Dead.
Rooted, with UnNamed rom, but haven't flashed anything in months.
Is this thing dead, or can it be brought back with a jig?
EDIT: Thanks for the troubleshooting tips, but this baby is dead.dead...now I have to return it and hope that warranty stays intact...
This may sound stupid but, did you have the phone under your pillow while charging?
LiLChris06 said:
This may sound stupid but, did you have the phone under your pillow while charging?
Click to expand...
Click to collapse
No it was docked in the Samsung charging stand...
Pull your battery and leave it out for at least 10 minutes... go for 30. Then put your battery back in and try it. The purpose is to completely deplete all of your electronic resistors and capacitors of any power.
Red5 said:
Pull your battery and leave it out for at least 10 minutes... go for 30. Then put your battery back in and try it. The purpose is to completely deplete all of your electronic resistors and capacitors of any power.
Click to expand...
Click to collapse
I'll give this a try...had it out for awhile this morning, but maybe not a full 10 min...
dgold21 said:
No it was docked in the Samsung charging stand...
Click to expand...
Click to collapse
Reason I asked is it can make the phone overheat, it happened to me and many others on here.
I woke up to the same situation as you did and had to pull the battery and wait a bit then charge it back cause it was dead.
Ok battery out for 30+ minutes, and popped it back in - still nothing, dead as a doornail...
Should I try a jig before taking it to warranty, just to make sure that they aren't going to be able to boot it and see I rooted?
If there's anything I can do to avoid having to go buy a phone at full price to get me through the weekend, that would be awesome...going out of town in the morning and can't be without a phone...
I had that happen to a Captivate. Go to an AT&T warranty place and they can swap it.
Sent from my SGH-I897
Yeah unfortunately it sounds pretty dead :-(
I had this happen a few months ago. I think it has to do with how it deals with a completely dead battery. The symptom is that the phone is either completely unresponsive or will show the battery logo with a circle and then quickly power off. This is how I got around it:
-First pull out the battery, and leave the back cover open.
-Get a microUSB cable plugged into your PC at the ready, but not plugged into the phone yet. This will not work with the wall charger.
-Hold down vol down, vol up, and power, and then plug in the USB cable. In a few seconds you'll see the download mode "Custom OS" dialog with a yellow triangle.
-Do not press any buttons after this point.
-Plug in the battery, and let it sit for 10-30 minutes.
-After the battery's had enough time to get a base charge, hold the power button until the screen turns black.
-If the battery has enough charge to begin charging, you should see the full-screen battery logo with a "progress wheel" circle in the middle change to the battery with the five dots below. This means the charger is now active.
-You can now let it charge off of USB, or move it to the wall charger for a faster charge.
Again, this is what's worked for me. Post here if you are having any luck with this method.
I have a Captivate that died on me in the exact same fashion two days ago. I'm deciding whether to wait a few months for new releases or just getting a SGSII. ATT is offering it for $10 with a contract renewal.
Since my phone is out of warranty, is there any other way to get it replaced?
pokey9000 said:
I had this happen a few months ago. I think it has to do with how it deals with a completely dead battery. The symptom is that the phone is either completely unresponsive or will show the battery logo with a circle and then quickly power off. This is how I got around it:
-First pull out the battery, and leave the back cover open.
-Get a microUSB cable plugged into your PC at the ready, but not plugged into the phone yet. This will not work with the wall charger.
-Hold down vol down, vol up, and power, and then plug in the USB cable. In a few seconds you'll see the download mode "Custom OS" dialog with a yellow triangle.
-Do not press any buttons after this point.
-Plug in the battery, and let it sit for 10-30 minutes.
-After the battery's had enough time to get a base charge, hold the power button until the screen turns black.
-If the battery has enough charge to begin charging, you should see the full-screen battery logo with a "progress wheel" circle in the middle change to the battery with the five dots below. This means the charger is now active.
-You can now let it charge off of USB, or move it to the wall charger for a faster charge.
Again, this is what's worked for me. Post here if you are having any luck with this method.
Click to expand...
Click to collapse
Surprisingly I had the same EXACT situation occur as the OP. I set my phone down charged via USB last night and next morning I woke up to an extrememly luke warm phone with nothing turning on, it was a blank screen and I for sure thought the battery was dead...
Ended up at Radioshack in search for a spare battery to use, but the employee's were assholes and wouldn't let me borrow one from out of their SGS2 displays, so I decided at this point to just find a battery online and be phone-less for a few days.
Thanks to pokey for this little gameplan he had written out, , it appears there still is life in my lil' R2D2... at least it appears to be.
Edit: Yep it worked, just have to wait for it to charge now--those who have this problem follow pokey's steps and this should direct you on the right path. Good luck!!
pokey9000 said:
...
Again, this is what's worked for me. Post here if you are having any luck with this method.
Click to expand...
Click to collapse
Unfortunately this didn't work for me, thanks though, had high hopes and tried it several times. I picked up a jig and no life with that either. Dead.
Oh well...warranty phone is supposed to arrive today, can't wait to take back this WP7 abomination (had to try it).
So since this phone is verified as dead now, is there anything to worry about in sending it back through warranty since I'm unable to wipe/unroot it?
This scares the crap out of me since I just got my phone. Good tips to try if it does happen.
Can it be concluded that it has something to do with leaving the charger on it after it is fully charged? Maybe something with the voltage regulator(?) that tells the charger to stop charging when the battery is full.
I have dewalt drills that I swear lose life if you leave them on the charger for long periods of time consistently (even though they are to stop charging when the battery is full). Whats weird about these problems is that it killed the phone too, not just the battery.
MikeyMike01 said:
I had that happen to a Captivate. Go to an AT&T warranty place and they can swap it.
Sent from my SGH-I897
Click to expand...
Click to collapse
BAM problem solved....the end
dgold21 said:
So since this phone is verified as dead now, is there anything to worry about in sending it back through warranty since I'm unable to wipe/unroot it?
Click to expand...
Click to collapse
Yes you should worry, at&t might not be able to get it up and running but Samsung will, and when they get the device up and running they will see the root & rom so expect a very large phone bill in 1-2 months.
haines001 said:
Yes you should worry, at&t might not be able to get it up and running but Samsung will, and when they get the device up and running they will see the root & rom so expect a very large phone bill in 1-2 months.
Click to expand...
Click to collapse
Well that's just friggin' great
My sgsii died on me while rooted and I swapped it out for warranty and did not incure a bill from AT&T or Samsung. It's been about 6 months now so I'm pretty sure they just used it for spare parts.
The funny part of the story is my current sgsii died the other day won't turn on at all. Got my jig today and that doesn't work either. I will try pokeys method and hopefully it works for me.
haines001 said:
Yes you should worry, at&t might not be able to get it up and running but Samsung will, and when they get the device up and running they will see the root & rom so expect a very large phone bill in 1-2 months.
Click to expand...
Click to collapse
While you could be correct, I don't see Samsung sinking the labor time into looking that closely. I'm guessing they just hook it up to something that'll push the firmware, test functionality, and send it out as a refurb.
I could very well be wrong, but when you get hundreds/thousands of dead devices like they do, its more cost effective to just keep it simple and move onto the next.
I've never returned a device, stock or customized, so this is just my guess based on experience working with a large corporation.

Dropped phone into water, weird battery issue

Hi,
So as the title say, my battery act very weird.
At first, it refused to charge through the charger. Took out battery and waited 10 min, then it charge, until 100%, unplug charger, and it still charging , never stop.
Took out battery again, waited 10 min, put it in, battery charging icon appear on screen with the little yellow triangle inside, cannot turn on phone. Then I plug charger in, now I can turn on the phone, but battery level now show 80% and notification : charging paused, voltage too high.
Could someone help me?
Thanks
P/s: It was happened last night, leave it over night and I can use the phone normally this morning though.
Saisuay said:
Hi,
So as the title say, my battery act very weird.
At first, it refused to charge through the charger. Took out battery and waited 10 min, then it charge, until 100%, unplug charger, and it still charging , never stop.
Took out battery again, waited 10 min, put it in, battery charging icon appear on screen with the little yellow triangle inside, cannot turn on phone. Then I plug charger in, now I can turn on the phone, but battery level now show 80% and notification : charging paused, voltage too high.
Could someone help me?
Thanks
P/s: It was happened last night, leave it over night and I can use the phone normally this morning though.
Click to expand...
Click to collapse
Oh. Good. Lord.
10 min is NOT ENOUGH TIME to let the thing dry after you dropped the whole thing into water. You probably screwed the pooch on this one.
If the phone is dropped in water, most people recommend taking the phone apart and putting all pieces into a bag full of uncooked rice and silica packages for at least a few (preferably up to 5) DAYS before attempting to reconnect battery.
Because you've reattached battery already after less than 1 hour TWICE, I'm betting you have shorted your mainboard beyond all repair.
Water + electronics isn't necessarily the kill factor. Water + electronics + electrical current (connected battery) BEFORE DRY = dead electronics.
You should leave the battery out of the SGS and put both in a bag with much rice or cat litter some days in a bag. No hair dryer or something like this.
It wasn't a good idea to connect the loader and to leave the battery in the mobile.
I have a friend with exactly the same problem, his daughter put the GS2 phone into water and then he put the battery out for ONE night only... now the phone says is charging when it's unplugged and sometimes the "car mode" activates by his own (i don't even know how to activate the car mode on my GS2) ....
we started to think that the problem will stay forever
alexpardox said:
I have a friend with exactly the same problem, his daughter put the GS2 phone into water and then he put the battery out for ONE night only... now the phone says is charging when it's unplugged and sometimes the "car mode" activates by his own (i don't even know how to activate the car mode on my GS2) ....
we started to think that the problem will stay forever
Click to expand...
Click to collapse
And now that the battery was put back into the phone after only one night, it probably will.
mine too fell in luke warm water but i removed batt in all covers open ,kept in a rice bag for jus 2,3hrs an the i blowd hair dryer the kool one not hot air.....an now my phone is good .....atleast now don charge an remove ,keep it to dry an check out if ur lucky ,it will work or ,the service center m8.
rocky23 said:
mine too fell in luke warm water but i removed batt in all covers open ,kept in a rice bag for jus 2,3hrs an the i blowd hair dryer the kool one not hot air.....an now my phone is good .....atleast now don charge an remove ,keep it to dry an check out if ur lucky ,it will work or ,the service center m8.
Click to expand...
Click to collapse
You got lucky if yours isn't showing any ill effects after such a short dry time. Yours is an exception.
ometimes the "car mode" activates by his own (i don't even know how to activate the car mode on my GS2) ....
Click to expand...
Click to collapse
Well, i did have the same selfactivates problem like you for few min,It even turn it on after i put the battery in, without any action. But it gone now. The problem is that it keep saying charging and the notification keep pop up. I can overcome it by install AOKP or CM9 Rom which dont have that kind of notification. But still, my concern is how long can it take till it really dead?...
You got lucky if yours isn't showing any ill effects after such a short dry time. Yours is an exception.
Click to expand...
Click to collapse
we started to think that the problem will stay forever And now that the battery was put back into the phone after only one night, it probably will.
Click to expand...
Click to collapse
Start looking for a new phone now.
If you already shorted it, it's not going to go away. Electronics don't just heal themselves over time.
A repair shop may be able to replace parts with shorted components, but if many have shorts, it may not be worth it to fix, and may end up being more expensive to fix than to replace.
You should have left the phone to dry atleast for a solid 24 hours in a rice bag!
I put my old Sony Ericsson in the washing machine once (was in a pair of shorts) lol.
Of course I don't expect it to work... but I opened it up and took out battery etc... left it out to dry in the sun for few minutes (making sure it doesn't get too hot), then put in a nice dry place with dehumidifier. After a couple of days it worked again.
Now that is just lucky and it probably wouldn't last for long... but luckily I was going to buy a new phone at the time anyways.
Moral of the story... phones, or any electronics, are not waterproof unless stated that they are. You have to be more careful people... or get something like Invisible Shield.
do you think that the problem will go away if I got a new battery ??
alexpardox said:
do you think that the problem will go away if I got a new battery ??
Click to expand...
Click to collapse
How can you be confused about this? The issue is a short on one of the electronic components in the phone. Probably the mainboard. Getting a new battery won't address that.
Why not bring it in to some service center (or even some night market telephone tech guys) and have them check it out? Then they can tell you what needs replacing or if you're better off getting a new phone.

[Q] Phone got wet, help please!

so my phone got wet.. probably something was spilled over it or something...
anyway it shut down immediately (obvious)
i've opened the battery and pulled it out and i had water there.. i've dried it with a napkin as best as i could and power it on.. id didnt work
i've tried to plug it in the charger (probably shouldnt but was in panic heh) and i got the boot logo and the battery showed 5 precent.. i've waited a couple of minutes and it went up and up.. then i booted the phone... everything worked fine.. thought it was over and all was good.
then after 30 minutes or so i've unpluged the phone and after maybe 5 minutes it shut down (battery showed like 30 precent)
anyway.. i've then dried it some more with a hair drier but still the phone didnt boot
every time i connect the charger it shows 5% but doesnt move from it.. always on 5%..
When plugged in i can try to boot up but i see the M logo and after a few seconds it shuts down, nothing happens
I also can enter recovery or RSD or all the things...
What can i do?? is that the battery thats faulty? or the phone is gone? what can i try??
Well you have probably ended up frying something by turning it on while it was wet. I think you should let it dry out completely and then try to boot it up. If it still doesn't boot its a goner.
Google ways how to dry it. One way is to put it in a bag of rice for 2 days.
Sent from my MB860 running Jokersax's CM9
Towards the right of the SIM card, there is a whole in the plastic that has a moisture indicator spot, if that is white, then things are goodish, but if it is red??? then you may be in bad shape. Also, on the underside of the battery, there is another indicator, it should be mostly white with red + all over it, however if it is all red??? then the batter may be a goner. However, electronics these days are protected from some type of moisture, so it may just be still wet on the inside and may just need to be dried up.
To dry up electronics, as mentioned, a bag of dry rice is a great moisture sucker. Otherwise if you have an abundance of silica gel packets laying around, you can toss the phone into a container with those and let them sit for a few days.
However, you did you a hair drier, to that I say good luck. That kind of direct intense heat is horrible for most electronics, there is a very good chance you have destroyed some other internal component, and you probably won't be using your ATRIX any longer.
The issues you are running into are hardware related and the fact you can power on the phone at all surprises me. If you have a warranty plan that supports water damage, you can try reaching out to them and see what they want to do to help you, but considering you blasted a hair dryer at it, I would be very surprised.
take the battery, sim, sdcard, etc out and put in dry rice.
You plugged it into the charger, so game over imo. Whether it turns on or not you have damaged it. Better to cut your losses and look for a new phone. Done it myself.
Sent from my MB860 using xda premium
WiredPirate said:
take the battery, sim, sdcard, etc out and put in dry rice.
Click to expand...
Click to collapse
Its too late for that.
Sent from my MB860 using xda premium
Thanks for the replies.. An update for the situation..
I've waited more for the phone to dry and rest and then my girlfriend (her phone actually) started to mess with it and somehow turned it on and it actually works now.
The spot near the sim is white but the spot on the battery is totally red..
Now the strange thing is that the phone indicator shows that there is 5 percent left but when I looked at the battery voltage it showed 4196.. In the morning I checked the voltage and it was 4100 and the indicator showed 1%..
What's up with that??
Is the battery ruined? Or something else? Im going to buy a new one anyway but still...
Using neutrino 2.7 EE
You may have got lucky and just ruined the battery. Watch for corrosion on the connectors in the phone for battery, sim, and sdcard. That may be the next problem if a new battery works out.
Sent from my MB860 using xda premium

[Q] Galaxy s2 Necromancy!Help!

i've been using my phone since last year and last month it died.
i put it on the table, went to bed, then in the morning it was dead.
i've tried to boot it(didn't boot,no download no recovery), charge it(wall charger,usb charger no charging), different button combos(soft reset?),different batteries; tried to clean the usb port etc.it didn't responed to anything.completely dead.
it was running a cm nightly(june maybe), no oc or uv or anything out of casual.no eMMC bug, no software change(inc. apps).
after i left it in charging couple hours, i sent it to samsung.after a week they said "motherboard issue,liquid damaged;so no warranty".
funny thing is,there wasn't any water near the phone that night.
i asked "did you replace anything in the phone" they said no and i left.
then i got home,plugged the phone, nothing.no sign of life.
and without anything to lose i hit the power button and,and IT'S ALIVE,IT'S ALIVE IT'S ALIVE!!!!
it was a emotional indeed.it brought back to life.
everything was there as i left(messages, call log, candy crush everything, also recovery and download).
a lot of questions popped in my head.but i thought samsung fixed it but forgot to bill me.
after i used it for couple hours battery got low.so i plugged it left it for couple hours then checked it back and it didn't charged.i plugged it to my laptop and nothing changed,just nothing happend.
i called the samsung, asked about my phone they said that they didn't do anything(didn't replaced any part or software).
phone can boot but cannot charge(and no usb recognition).everything else works normal.
every once on a while i call my phone back from death with a fully charged battery for a little fun,i use it like 12 hours then the phone dies again.
i don't know what happend in that service center maybe they did some sick satanic ritual,or voodoo on my phone.
maybe it'll kill me i don't know...
did any of you heard anything like this.
(
note:this is a sudden death case but it's different than others.the phone booted but couldn't charged.i don't think it's a software issue could be hardware but can't say for sure.my warranty is ended so i can't take it to samsung for free.
motherboard costs a lot of money and i wont buy it.
now some say it could be damaged because of humidity or sweat or rain or tears ...
but i want more from that, i want a solution from you people.
it's a cliche but "sory fo my englis"
)
udfv said:
i've been using my phone since last year and last month it died.
i put it on the table, went to bed, then in the morning it was dead.
i've tried to boot it(didn't boot,no download no recovery), charge it(wall charger,usb charger no charging), different button combos(soft reset?),different batteries; tried to clean the usb port etc.it didn't responed to anything.completely dead.
it was running a cm nightly(june maybe), no oc or uv or anything out of casual.no eMMC bug, no software change(inc. apps).
after i left it in charging couple hours, i sent it to samsung.after a week they said "motherboard issue,liquid damaged;so no warranty".
funny thing is,there wasn't any water near the phone that night.
i asked "did you replace anything in the phone" they said no and i left.
then i got home,plugged the phone, nothing.no sign of life.
and without anything to lose i hit the power button and,and IT'S ALIVE,IT'S ALIVE IT'S ALIVE!!!!
it was a emotional indeed.it brought back to life.
everything was there as i left(messages, call log, candy crush everything, also recovery and download).
a lot of questions popped in my head.but i thought samsung fixed it but forgot to bill me.
after i used it for couple hours battery got low.so i plugged it left it for couple hours then checked it back and it didn't charged.i plugged it to my laptop and nothing changed,just nothing happend.
i called the samsung, asked about my phone they said that they didn't do anything(didn't replaced any part or software).
phone can boot but cannot charge(and no usb recognition).everything else works normal.
every once on a while i call my phone back from death with a fully charged battery for a little fun,i use it like 12 hours then the phone dies again.
i don't know what happend in that service center maybe they did some sick satanic ritual,or voodoo on my phone.
maybe it'll kill me i don't know...
did any of you heard anything like this.
(
note:this is a sudden death case but it's different than others.the phone booted but couldn't charged.i don't think it's a software issue could be hardware but can't say for sure.my warranty is ended so i can't take it to samsung for free.
motherboard costs a lot of money and i wont buy it.
now some say it could be damaged because of humidity or sweat or rain or tears ...
but i want more from that, i want a solution from you people.
it's a cliche but "sory fo my englis"
)
Click to expand...
Click to collapse
Check on eBay for usb connector board, it's about ten bucks and easy to replace, you got nothing to loose..
Good luck!
Tapatalked from my Galaxy SII
Karpfenhai said:
Check on eBay for usb connector board, it's about ten bucks and easy to replace, you got nothing to loose..
Good luck!
Tapatalked from my Galaxy SII
Click to expand...
Click to collapse
thx for the suggestion.I already ordered one two days ago.I just hope i won't need any sorcery.
btw do you have any idea about how can this happen.
Phones don't have to be exposed to ' obvious water' (drop it in the toilet, spill a drink over it, etc) to be moisture damaged. People either don't notice or forget the time 12 mths ago they checked their text messages & a bit of rain got on the screen, or the time they had it in their pocket in the bathroom half an hour after they had a shower. It doesn't take much, and it almost always takes a long time for problems to manifest.
As Karpfenhai said, if you're lucky it's just the USB board/port, but don't be surprised if the problems reoccur intermittently again after a while; in that case, you're probably better off getting another phone than going down the motherboard replacement route.

[Q] Wont charge after water damage

Last week, I dropped my S4 into some water, fished it out, dried it out. It seemed to be alright, as far as usability. However, it wouldnt charge, it gave me the error that it couldn't charge because the cord wasnt recognized, the battery icon turned grey with a red X on it. I tried this with both cords that I have, both Samsung cords. I can plug it into my computer and after a few tries it will recognize it on USB mode, but not charge mode.
Yesterday, it charged, all the way using one of the cords I have, however, now it is back to the error. Now, I do have extra batteries and an external charger so Im not totally at a loss, but I would like to be able to plug it in at some point.
Any help is appreciated!!!
Water damage can be tricky, intermittent, and sometimes its effects can go away after a while.
For example, my girlfriend dropped her phone in a tub, the capacitive buttons stopped working for about a month, and then they started working again. Like 8 months later, they started going in and out, again, though.
If it's your only problem and you can get by with an external charger, more power to you. If it were me, I'd probably be looking on Ebay.
You could try the rice trick and put it in a ziplock bag and pour rice into it until its filled up then zip it shut and leave it there for 24 hours and see if that fixes it. Sounds stupid yeah but apparently it works.
Or try some of the other stuff from this: http://www.wikihow.com/Save-a-Wet-Cell-Phone
S1L3nTShaDoWz said:
You could try the rice trick and put it in a ziplock bag and pour rice into it until its filled up then zip it shut and leave it there for 24 hours and see if that fixes it. Sounds stupid yeah but apparently it works.
Or try some of the other stuff from this: http://www.wikihow.com/Save-a-Wet-Cell-Phone
Click to expand...
Click to collapse
I've done this with my RAZR and it actually works very well. That phone went to the bottom of a pool and after a day in rice the thing actually worked just fine
Sent from my SCH-I545 using Tapatalk
Have you tried setting it on fire to burn all the water away?
Magotchi said:
Water damage can be tricky, intermittent, and sometimes its effects can go away after a while.
For example, my girlfriend dropped her phone in a tub, the capacitive buttons stopped working for about a month, and then they started working again. Like 8 months later, they started going in and out, again, though.
If it's your only problem and you can get by with an external charger, more power to you. If it were me, I'd probably be looking on Ebay.
Click to expand...
Click to collapse
I've only had my S4 for a few months! I was so mad when I dropped it in the water! If it dies, I can upgrade in November.

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