[Q] S II dead :( - Galaxy S II Q&A, Help & Troubleshooting

Hi all. I have a big problem. I placed my phone onto my desk before sleeping (my battery was +/-55%). When I woke up my phone did not want to go on. I tried charging it for 3 hours with my 2 pin charger and it still didn't want to come on (the charging battery animation didn't even show). I also tried charging with the USB cable via PC but that didn't help. I used my multi-meter to check if the battery was working and it showed that it contains +/-3.4V (battery is rated 3.5V). I tried to boot up into recovery mode (volume down + home button + power button) but it still didn't come on
I bought my phone at the beginning of the year (brand new) and it has been working with no problems until today. I have essential data on my phone (phone book, messages, apps etc) which are really important and I wouldn't want to lose them. Help would be much appreciated.

Sounds like a hard brick mate
Sent from my GT-I9100 using xda premium

UltimateAnas said:
Sounds like a hard brick mate
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
But how can it get bricked out of the blue? Was working perfectly night before happened. The only app I installed was Angry Birds: Star Wars (officially from Play Google Market).

Hard to say. Phones (like any other electronics) can die for all kinds of obscure reasons.
Service centre or JTAG repair; if you choose the latter option (assuming it can be JTAG'd & it's not a hardware issue), you could ask the repairer if they can recover your data. Might be possible. Service centre will wipe it if it if it's not a hardware issue, and if it is, they'll replace the MB which means you get new internal storage/you'll lose your stuff.

LOL.
Its happened to me and its just a BUG...
you may have 100% of battery but the phone is showing like 50%(fake)
put the charger into the phone hold the bottom of the usb (the last piece .. of the charger) and move it
(move it when it's plugged into the phone

waseem10 said:
Its happened to me and its just a BUG...
you may have 100% of battery but the phone is showing like 50%(fake)
put the charger into the phone hold the bottom of the usb (the last piece .. of the charger) and move it
(move it when it's plugged into the phone
Click to expand...
Click to collapse
My phone not showing anything (even fake indicator). I did as you said: held and moved around the bottom of the USB (part plugged into phone), while the phone was charging (using 2-pin charger) but did nothing. I just tested my phone with a friend's S II battery and it didn't help

Have you tried a jig? I doubt it will work but it's worth a shot?
Sent from my GT-I9100 using xda premium

UltimateAnas said:
Have you tried a jig? I doubt it will work but it's worth a shot?
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
No I don't. I heard that there is a way to make your own 'jig'. Can it be done? and if so what are methods?

Just use the scroll feature on your mouse and youll find it.
Sent from my GT-N7000 using xda premium

protein.synthesis said:
No I don't. I heard that there is a way to make your own 'jig'. Can it be done? and if so what are methods?
Click to expand...
Click to collapse
Why make one? It costs < 5$ (even for 1$ in ebay) anyway. Worth a try.

Same Issue
I have the exact same issue with my i9100. I woke up and it was dead. No recovery mode, no download mode, nada...nothing comes up on screen. It has been a little buggy ever since the ICS update but it has always worked eventually. I put the battery into my friend's phone and his worked fine. I am really hoping somebody has answers and it is just not "dead". I never used a ROM or anything, it's killing me that a $500 can just die overnight like this. Any help would be greatly appreciated!

If your phone is still under warranty, go to Samsung service center.
Sent from my GT-I9100

I can not believe that just happened overnight, the only possibility is that you put some of the room's, if you have a warranty on the device, you can send it to the service and just hope that they will accept it and serviced

Related

[Q] phone turning off when plug charger in

i am running coz rom v3.1 and just recently when i go to charge my phone with in a few seconds of me plkugging it in it turns off,,,just seeing if anyone else has had this problem and is there a fix...also would have asked in coz rom forum but wont allow me to post in there sorry,,,any help is appreciated thanks
Have you found a solution?
Is it just your screens timing out or like your holding the power button? Are you using a wall charger or usb to a pc?
Sent from my SGH-I777 using xda premium
wall
Bowsa2511 said:
wall
Click to expand...
Click to collapse
Little more description of your problem would help.
As was asked, does the screen shut off, or does it completely shut down and then show you the charging screen?
Have you checked your logs to see what your phone has to say? (and if you haven't, don't ask "How do I do that?", there's a number of threads that have discussed it. Do a simple google/xda/google play search for dmesg)
Sent from my SGH-I777 using xda premium
My phone does the same. When I plug in the charger ( USB cable plugged into wall unit) the screen shuts off, I hear a click inside the phone, and then the phone reboots over and over. If I plug it in with the power off, I see the battery, with the cursor for about 2 seconds, then repeated over and over.
On my phone the USB port was broken so I purchased a replacement " board", not just the connector, and put it in. Any thoughts. Thanks. Phone is fine otherwise.
Sent from my Desire HD using Tapatalk 2
What I would do is first make a Nandroid backup (I'm assuming you know how to, since you have a custom ROM) and maybe a TiBu backup as well.
Then, try going into CWM and wiping data to factory reset, wiping the cache, and wiping Dalvik cache, then reflashing the latest version of the ROM you already have installed. See if that helps. It probably isn't an issue with your ROM but then again precautions are always good to narrow down the real problem.
Good thought. Did try that and no better. Sending in for warranty. Pretty sure it is a hardware issue.
Sent from my Desire HD using Tapatalk 2
Yeah. Sounds like it would be a hardware problem. Not sure why I thought it might be something else.
chrism.brunner said:
My phone does the same. When I plug in the charger ( USB cable plugged into wall unit) the screen shuts off, I hear a click inside the phone, and then the phone reboots over and over. If I plug it in with the power off, I see the battery, with the cursor for about 2 seconds, then repeated over and over.
On my phone the USB port was broken so I purchased a replacement " board", not just the connector, and put it in. Any thoughts. Thanks. Phone is fine otherwise.
Sent from my Desire HD using Tapatalk 2
Click to expand...
Click to collapse
I had this problem. It is due to using an aftermarket battery without Near Field Communication. The batter I have seems to be authentic Samsung, but was made for the i9100, with doesn't have this NFC chip. These aftermarket batteries have to be charged in a separate charger. You will notice the NFC batteries are slightly thicker and have "Near Field Communication" under the Samsung logo.
That could be it. I already sent it in for repair, but I did purchase 3 genuine Samsung batteries for the i9100 to use in my i777. They work fine in my i9100. Good to know. Thanks.
Sent from my Desire HD using Tapatalk 2
Samsung knows about this
I know this is an old thread, but I just called Samsung for this problem on a non custom ROM, non-rooted, S2 and the agent didn't specifically say that it is a known problem but he told me he would set up free repair without even asking when I bought it or any other purchase verification. I work for a fairly large tech retailer and in my experience this usually means that it is a known issue.
I did find it to be the batteries that i purchased. They were for the i-9100. The att version needs a device appropriate battery. They say nfc on them. I sent it in for repair and samsung said that they couldnt find anything wrong
Sent from my GT-N7000 using xda premium
chrism.brunner said:
I did find it to be the batteries that i purchased. They were for the i-9100. The att version needs a device appropriate battery. They say nfc on them. I sent it in for repair and samsung said that they couldnt find anything wrong
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
What happened at the end ?! Cause I don't get it.
I have the same problem but my battery is original with the NFC logo on it.
dzsulius said:
What happened at the end ?! Cause I don't get it.
I have the same problem but my battery is original with the NFC logo on it.
Click to expand...
Click to collapse
I sold the phone a while back, but if I remember correctly, I purchased oem batteries and it fixed the issue for me.........
Sent from my SAMSUNG-SGH-I747 using Tapatalk
chrism.brunner said:
I did find it to be the batteries that i purchased. They were for the i-9100. The att version needs a device appropriate battery. They say nfc on them. I sent it in for repair and samsung said that they couldnt find anything wrong
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
I used to have this problem with the stock ROM using the stock battery. Hasn't been a problem since install CM 10.1.3 with either my stock or non-NFC aftermarket batt.
thump said:
I used to have this problem with the stock ROM using the stock battery. Hasn't been a problem since install CM 10.1.3 with either my stock or non-NFC aftermarket batt.
Click to expand...
Click to collapse
Have you tried wipe cache and dalvik?
I have same problem sometimes even when not plugged in. I think it might be cause of some Stweaks setting when the screen is off for a long time. Please let me know what I can change.
I have the exact same issue, I ordered this https://www.amazon.com/gp/product/B01BGM392G/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1 and it shuts off when plugged in. I flashed a custom kernel and it fixed the issue, but it happens all over when I odin to stock. Is this a HW problem with my phone, or just a bad battery? EDIT- I looked under the label and there is indeed no nfc antenna, even though the label says nfc and there are 4 contact points. I will be returning the battery and updating.
i m using redmi note 5 pro with corvus os latest and i flashed update and clean dalvic and catch
but still the problem same some time phone gt off when charger connected

Dead Samsung Galaxy Tab 10.1?

So my little sister's tablet the SGT 10.1 just pooped out apparently. About a month ago it stopped responding to USB Mass Storage/MTP when connected to computer and now it just won't charge/turn on. So I tested out the charger/usb on my samsung galaxy note 10.1 and seems that the charger is dead so I was like great, the charger's dead not the tablet. I plug in my galaxy note 10.1's charger and charge the tablet overnight and try to turn it on this morning and it still doesn't turn on (yes I held the power for at least 15,30,60 seconds and also tried to get into recovery or download mode). Is this tablet salvageable or am I going to have to pay a hefty fee to get it repaired? I am out of warranty because this was a refurbished product (never buying refurb again btw). I'm not sure whether the entire MOBO is dead, or the SSD, or the battery. Not sure where to start troubleshooting but am willing to take the time to repair it myself if I have some hopes of preserving her data which has countless pictures and videos. And I'm pretty sure there's no way to take the nand flash chip and transfer the data to the a computer...or is there? Any advice or comments are appreciated. Thank you.
Are you able to get into recovery mode?
Lol did you even read my post? No it doesn't turn on at all no download recovery nothing.
Sent from my GT-N8013 using xda app-developers app
31 dollars to diagnose the problem, 86 to replace the battery, 200ish to replace the MOBO, and 63 to replace the power button. It could be any of these.
Sounds like you have a dead unit to me. I think you need to decide how much that data is worth to you.
Same Problem
Hi Users
i am from germany (sorry for my english).
i have the same problem, the tab normaly works until 12-10-04 in the evening, later i connect to ac adapter, next morning the screen was black, noting works.
I flashed cm9 (http://forum.xda-developers.com/showthread.php?t=1670964) in last week, all was normal for the last week.
Now the tab ist dead.
OK i tested the following
hold power button for 2 minutes, noting
connect to ac adapter, notoing, no icon for loading the battery
hold power button an vol down key, noting
But the led flash light on the back side makes a short flash every 15-20 sec
Help needed
Thanks for answers
IF you are up to it and you know what you are doing.. you could find a dis-assembly guide for the tablet..
Take the battery out and get it checked / charged separately from the unit.. Just make sure you're giving it 2 amps at the correct voltage..
Connect a DC supply at the correct voltage, and limited current, to the unit, and see if it powers on..
That will give you some answers at least as to where the problem lies.
All at your own risk of course..
Try disconnecting the battery and reconnecting it. I know this method sounds too easy but that happened to me. I bought my tab from eBay with a cracked digitizer and LCD, so I didn't know what exactly could be wrong with it. Before I got my replacement parts, it would power up but since it came with no USB/charger, the battery had almost no juice. Before I received the cable, it came to a point where the thing wasn't turning on at all... even with the little juice it supposedly had.. and yes, I was doing all of the button combos. So a few days pass by before I finally disconnect the only component I had yet to disassemble (battery) and I reconnect it and the tab turns on. :what:
I was amazed at why that was even the issue. So that's one thing you could try in your attempt at cornering the problem.
Sent from my GT-P7510 using xda app-developers app
OTAw said:
Try disconnecting the battery and reconnecting it.
Click to expand...
Click to collapse
exactly what i am doing. I dissambled the cover (youtube video helps fine) disconnect an connetc the battery, Tab starts normally. Next step, other ROM.
Thanks a lot for tip
from germany
rainer
WolffRainer said:
exactly what i am doing. I dissambled the cover (youtube video helps fine) disconnect an connetc the battery, Tab starts normally. Next step, other ROM.
Thanks a lot for tip
from germany
rainer
Click to expand...
Click to collapse
Nice! Glad it helped. Hope it helps this guy
Sent from my GT-P7510 using xda app-developers app
Wow so many replies suddenly lol. If someone could point me towards a disassembly guide I'd appreciate it. Thank you.
Sent from my GT-N8013 using xda app-developers app
I disassembled it and reconnected battery. But tablet still won't boot. Will try to remove and charge separately and see what happens.
Sent from my GT-N8013 using xda app-developers app
Edit: Does anyone know how to charge the battery externally? I've gotten as far as removing the battery but...not sure what to do now. I found some batteries on ebay so I am able to get a new one, but I want to check to see if this battery is bad or not. How can I do that?
I'm having the exact same issue with my device. It's the same device, and it wasn't refurbished either! I've tried everything I could, it won't turn on long enough for me to reset the device!
I have tried the customer care, but they just asked me to buy a new charger, but I think there's something wrong with the device..

[Q] S2 completely dead but unlike other problems

Well I was taking a video and I stopped recording and the camera app froze and I couldn't get any response out of the buttons but the camera app still showed the camera and that was still working so the phone wasn't actually frozen. So to turn it off I held down the power and home button and the phone turned off. Ever since then my phone won't turn on. I've read so many forums and I've tried so much e.g soft reset, hard reset, download mode, upload mode, USB jig and nothing works. When I put the phone on charge the left side of the camera gets warm (not hot).
Samsung galaxy S2
Orange UK
Resurrection remix rom
I bought the phone on amazon so I can't send it to Samsung as I have no warranty and I'm also rooted.
The battery had 50% charge before dying
You can change the mother board but it will be costly. Do a JTAG Repair.
Sent from my GT-I9100 using xda premium
Mebin Robin said:
You can change the mother board but it will be costly. Do a JTAG Repair.
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Any other ideas where I don't have to spend a lot of money. Also I haven't tried a new battery but I doubt that's the problem because the phone
froze before dying
you should try another fully charged battery first................usually when my phone freezes for some time and when i take off the battery and re insert............i usually lose 10-30% battery, sometimes more than 30%
laks2 said:
Any other ideas where I don't have to spend a lot of money. Also I haven't tried a new battery but I doubt that's the problem because the phone
froze before dying
Click to expand...
Click to collapse

unable to boot up galaxy s2

Hi,
i was taking a photo today and the phone hanged. i tried to reboot it but it got stuck at the bootup screen for eternity. tried to reflash it via cwm but it didn went there was some recovery log failure and i could see that the memory was all wiped out.
i tried to put the phone in download mode and odin-ed it but it got stuck at cache.img and didn proceed so i closed the program and unplugged the phone.
and now the phone doesn even turn on but the processor feels hot when i plug it into the charger.
any help guys?? its quite urgent thanks if anyone had a similar experience.
Dead MB. Service centre (or maybe get one from a donor phone & fix it yourself if you're confident).
dead mb?
would the service centre know that i hacked it, it cant even turn on though
You're only going to find that out when you send it in. If you're lucky, they don't care/don't notice & they fix it under warranty (assuming your warranty is valid). If not, you pay for it.
dead motherboard. Fried phone, bricked.... anything you want. Happened to me a month back, and jst got screwed by $ammy service center for "water damage" because BAT500 had leaked... whereas the leaking BAT500 is a known problem related to the weird way samsung charges its phone (bat500 seems to be actually charging, causing the battery to leak).
I guess you propbably have a similar problem. Would be interested to know how to fix it with a spare MB... would probably require a full dump of the nand??
when i plug it into the charger, the processor gets hotter... is there no other way i can fix it?
Use jig tag to enter downloads mode then flash your phone using odin
Search the web for guide make cheap usb jig tag
Sent from my GT-S5570 using xda app-developers app
I think you're mistaking two things.
USB Jig is plugged in the micro-USB port of the phone, and forces it to enter download mode, however it won't work if the phone doesn't boot at all.
On the other hand, JTAG must be plugged directly on the motherboard, and I'm not sure you can build a jtag cable for cheap (but as I say *not sure*)
the usb jig would work even if the phone doesn boot up?
aeonstorm said:
the usb jig would work even if the phone doesn boot up?
Click to expand...
Click to collapse
no it wouldn definitely not. Read what I just posted.
USB jig: phone must boot, so at least you should have an "infinite boot logo".
JTAG: direct chip programming.
Watch this video
http://www.youtube.com/watch?v=Rdn5GoRjhn0
Sent from my GT-S5570 using xda app-developers app
$50 says a jig doesn't work.
sembre said:
Watch this video
http://www.youtube.com/watch?v=Rdn5GoRjhn0
Sent from my GT-S5570 using xda app-developers app
Click to expand...
Click to collapse
$ 100 that it does.
You have to get my usb jig tho, it's $300
sembre said:
Watch this video
http://www.youtube.com/watch?v=Rdn5GoRjhn0
Sent from my GT-S5570 using xda app-developers app
Click to expand...
Click to collapse
watch it again. the phone he uses still displays something on screen even without the jig. Here we're talking 'full-brick': no on-screen display at all, nothing happens, nada.
@previous post: bet 500$ your 300$ jig is a riffbox
Exactly. Somebody is talking out their you know what.
CoinCoin88 said:
watch it again. the phone he uses still displays something on screen even without the jig. Here we're talking 'full-brick': no on-screen display at all, nothing happens, nada.
@previous post: bet 500$ your 300$ jig is a riffbox
Click to expand...
Click to collapse

Phone Died And Won't Charge

Hello,
Well, I was just on facebook messaging my friend. My battery soon reached 30% so my phone entered power saving mode. Suddenly, my phone turned off and now it won't charge. When I plug in the charger, the battery charge sign loads but then goes white and turns off. I tried entering recovery mode (hold power and vol up and vol down), but it didn't work. I tried entering download mode using all methods possible and that didn't work either. I have Serendipity 9.4 installed on my phone and it is rooted. What should I do? Is my phone salvageable or should I just throw it away? I can't go to Samsung and ask them to repair it because I have flashed a custom rom on my phone. I am at a loss...
Take the battery out of the phone for a bit. Put it back in and just plug it in.
Sent from my SGH-I777 using Tapatalk 4 Beta
122ninjas said:
Take the battery out of the phone for a bit. Put it back in and just plug it in.
Sent from my SGH-I777 using Tapatalk 4 Beta
Click to expand...
Click to collapse
How long should I take the battery out for?
azeem40 said:
How long should I take the battery out for?
Click to expand...
Click to collapse
If the phone or battery feel hot then until it is room temp. If they were already room temp then 5 minutes should be good
Sent from my SGH-I777 using Tapatalk 4 Beta
122ninjas said:
If the phone or battery feel hot then until it is room temp. If they were already room temp then 5 minutes should be good
Sent from my SGH-I777 using Tapatalk 4 Beta
Click to expand...
Click to collapse
This didn't work. I did what you said and the battery is still not charging.
azeem40 said:
This didn't work. I did what you said and the battery is still not charging.
Click to expand...
Click to collapse
Try plugging your cable into your computer then plug it into your phone while holding both volume buttons. If that gets you into download mode try flashing stock firmware
Sent from my SGH-I777 using Tapatalk 4 Beta
122ninjas said:
Try plugging your cable into your computer then plug it into your phone while holding both volume buttons. If that gets you into download mode try flashing stock firmware
Sent from my SGH-I777 using Tapatalk 4 Beta
Click to expand...
Click to collapse
I cannot get into Download mode either... Idk, I get the feeling my phone can never be fixed since I can't take it back to Samsung since I flashed a custom rom.
azeem40 said:
I cannot get into Download mode either... Idk, I get the feeling my phone can never be fixed since I can't take it back to Samsung since I flashed a custom rom.
Click to expand...
Click to collapse
You could try sending it to mobiletechvideos
brandonarev said:
You could try sending it to mobiletechvideos
Click to expand...
Click to collapse
How do I do that?
azeem40 said:
How do I do that?
Click to expand...
Click to collapse
Navigate to www dot MobileTechVideos dot com and look up their phone number. Ask them how much it will cost to fix your phone.
Josh, the owner of MTV.com is well known and respected here on the forum.
So it costs money to fix it? Nevermind then. I guess I am just bad with phones and shouldn't have one.
azeem40 said:
So it costs money to fix it? Nevermind then. I guess I am just bad with phones and shouldn't have one.
Click to expand...
Click to collapse
Of course it costs money it just depends if you're willing to spend to repair it. Dunno if you planned on keeping this or upgrading soon
azeem40 said:
Hello,
Well, I was just on facebook messaging my friend. My battery soon reached 30% so my phone entered power saving mode. Suddenly, my phone turned off and now it won't charge. When I plug in the charger, the battery charge sign loads but then goes white and turns off. I tried entering recovery mode (hold power and vol up and vol down), but it didn't work. I tried entering download mode using all methods possible and that didn't work either. I have Serendipity 9.4 installed on my phone and it is rooted. What should I do? Is my phone salvageable or should I just throw it away? I can't go to Samsung and ask them to repair it because I have flashed a custom rom on my phone. I am at a loss...
Click to expand...
Click to collapse
Look at ur micro usb port of ur phone as well as the micro usb cable that u r using to charge it and see if any of the contacts are messed up in either one and therefore causing it to not make good connection. Or there may be some dirt or something causing the connection between the cord and ur phone to not be good also.
Also u could try a different cord or car charger...
Sent from my SAMSUNG-SGH-I747 using xda premium
4-2ndtwin said:
Look at ur micro usb port of ur phone as well as the micro usb cable that u r using to charge it and see if any of the contacts are messed up in either one and therefore causing it to not make good connection. Or there may be some dirt or something causing the connection between the cord and ur phone to not be good also.
Also u could try a different cord or car charger...
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
Already tried all that to no avail. I might just have to return this phone and have them repair it.
http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-s-ii-at-t-usb-port-repair/
Sent from my SGH-I777 using xda app-developers app
I've had this happen before. After trying several chargers. In the midst of getting an S3 at Sam's Club, as one last resort I tried their charger and it worked. Since then I've purchased an external battery charger and always have a spare battery on hand.
Sent from my SGH-I777 using xda premium
Solution!!
azeem40 said:
Hello,
Well, I was just on facebook messaging my friend. My battery soon reached 30% so my phone entered power saving mode. Suddenly, my phone turned off and now it won't charge. When I plug in the charger, the battery charge sign loads but then goes white and turns off. I tried entering recovery mode (hold power and vol up and vol down), but it didn't work. I tried entering download mode using all methods possible and that didn't work either. I have Serendipity 9.4 installed on my phone and it is rooted. What should I do? Is my phone salvageable or should I just throw it away? I can't go to Samsung and ask them to repair it because I have flashed a custom rom on my phone. I am at a loss...
Click to expand...
Click to collapse
Going by your Name,I guess you belong to some part in Asia( India or Pakistan -Most probably), just like me.
Just go to any Mobile repair shop nearby and give them your battery and ask them to give it a "BOOST" it wont cost u more than few bucks(10-20 INR/PKR) and 10 min's.
Now insert in your phone and that should work.
repair cost
azeem40 said:
So it costs money to fix it? Nevermind then. I guess I am just bad with phones and shouldn't have one.
Click to expand...
Click to collapse
The fact you were able to customize your phone rules out the fact that you are "JUST BAD WITH PHONES" i have been doing this for months. There come times when I get a phone that just doesn't respond the way it is supposed to. I have two i777 that I am really struggling with right now. One of the previous posters suggested flashing back to stock. I understand you CAN'T get to download mode, that suggests to me that you require "JTAG" repair. I have seen that available for around $35.00. that's not bad. Search EBAY and google and maybe even here.
Goodluck

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