So my EVO 3D has the touchscreen dead on one side, accounting for a vertical band 1/5 the width of the screen.
It is still possible to do some things with the phone, but functionality of the device has really gone way down because of this.
Any idea if this is probably just a problem that can be resolved by reseating the touchscreen ribbon cable? There does not appear to be any physical damage.
I don't have warranty left on the device, so I don't have any other options?
I would try to reseat it first. You can usually find a digitizer on Amazon cheap, and if you have any hardware repair experience, its a snap. Just YouTube "digitizer replacement evo 3d". Probably costs under $20 for the part, plus tools. Get the combo with tools and adhesive included, and thank yourself later ;j
Oh, and save any packaging its sent with, in case they send a dud.
Sent from my PG86100 using xda app-developers app
Mine had the exact same issue and it was the digitizer. Sprint said replacing just the digitizer is hard on the 3d, so they replaced the entire screen. I have insurance so it was free. You may want to take it to them (or your carrier) to see what the repair will entail and cost. I think the cost if you don't have insurance is $35, so it might be worth having them fix it.
Related
Dropped my phone today and the glass is cracked. Other than the fact that there are superficial cracks, the display and touch screen functionality seem to still be perfect. I have a few questions on how to proceed:
1) From what I can see, the crack is in the DIGITIZER and not the SCREEN although it was my first instinct to call it the "screen." Is this correct?
2) I see a bunch of people on eBay and other sites selling replacement kits that come with the digitizer, tools, and adhesive. There is no way for me to tell if the digitizer is a cheap aftermarket product, or a genuine OEM replacement. Should I care, or will it work just as good as the original either way?
3) I see the DIY thread on how to replace the SCREEN, but could not find one specifically for the digitizer. If I follow the screen DIY, will I get sufficient access to the digitizer, to the point where all I have left to do is unplug and replace, or is there anything else I need to do?
4) If I do this myself, is there a chance that the touch screen functionality will not be as good as it was originally?
I have extensive experience in fixing many different types of electronic and mechanical devices, but have never worked on phones before.
Make us one
If you don't have an Evo3d well you don't have an Evo3d
What I have heard on the evo4g is that the digitizer and lcd are glued together. It is enough of a pain in the ass to seperate them without damaging the lcd itself to be worth buying a lcd/digitizer that is already together and replacing the whole thing.
Now I said evo 4G. I would assume it is the exact same issue for the 3D.
Sent from my EVO 3D on the now or later network
mcmikecruz1 said:
Make us one
If you don't have an Evo3d well you don't have an Evo3d
Click to expand...
Click to collapse
I don't get it...
sand1303 said:
What I have heard on the evo4g is that the digitizer and lcd are glued together. It is enough of a pain in the ass to seperate them without damaging the lcd itself to be worth buying a lcd/digitizer that is already together and replacing the whole thing.
Now I said evo 4G. I would assume it is the exact same issue for the 3D.
Sent from my EVO 3D on the now or later network
Click to expand...
Click to collapse
From what I've gathered, it is glued together and they sell the adhesive. I don't feel like separating them and possibly doing a bad job of putting them back together. I've done that before with taillights (which didn't go too well) and I can't imagine doing it on a phone. Thanks for the input...I could only find 2 complete screen/digitizer combo for sale on eBay. Anyone know of a better source?
nightcrawler7188 said:
From what I've gathered, it is glued together and they sell the adhesive. I don't feel like separating them and possibly doing a bad job of putting them back together. I've done that before with taillights (which didn't go too well) and I can't imagine doing it on a phone. Thanks for the input...I could only find 2 complete screen/digitizer combo for sale on eBay. Anyone know of a better source?
Click to expand...
Click to collapse
Don't even jack with it. My girl had some scratches on her screen and she bought the new plastic piece. Lets just say the 3D is now in the garbage.
jhuff83 said:
Don't even jack with it. My girl had some scratches on her screen and she bought the new plastic piece. Lets just say the 3D is now in the garbage.
Click to expand...
Click to collapse
Yea I'd be really ****ty if that happened to me, especially considering the even the 3d still looks perfect behind the scratches...I guess I'm going to just buy the replacement screen+digitizer combo and do it myself...if I buy them already assembled it should be plug and play from what I have read.
I just cracked my screen and HTC wants to charge me $230 to fix it. I can do the repair myself but can't find the parts. Anyone have any idea where to get these parts?
Sent from my PC36100 using XDA App
I just replaced a few 2 sets of these.
The digitizer can be purchased on the net but I received mine from ebay here
http://www.ebay.com/itm/220925620885?ssPageName=STRK:MEWAX:IT&_trksid=p3984.m1423.l2649
If this is what you cracked be careful removing as to not damage the LCD (Heat gun helps tremendously)
The LCD is tougher to find but you can get them on ebay here as well.
I purchased mine here took about 1.5 weeks to receive since not in the US.
http://www.ebay.com/itm/260906551668?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1439.l2649 $82.00
It is also available in the states through this place.
http://www.ebay.com/itm/PH-LCD-HT-2227-LCD-Display-Screen-HTC-Flyer-US-Seller-/170717545360?pt=LH_DefaultDomain_0&hash=item27bf8f0390 $119.99
I would borrow a good heat gun to separate the digitizer from the unit. You will not need to remove all parts on the rear of the unit. Back cover, battery, top main board, and unplug the digitizer and the LCD. The rest will be removed on the screen side. It is more difficult than standard units since they use a good adhesive to hold the screen. There are also some clear pieces than need to be saved as well. Both worked great but still you will have about a $150-170 invested. Since you can by a new unit on sale sometimes for around 230-240, I would weigh my options. If you are on Sprint, think will keep an account, they have it less than 200.00 with a contract. If it is only the digitizer, then by all means, fix it yourself. Things to think about.
WOW parts are almost as much as I paid for it....I'm just going to toss it and get the Transformer Prime
I would be interested in the unit if you want to sale it at a reasonableprice. Pm me. Thanks
Hi guys,
This happened to me
Bought a Transformer Prime, and got the glass broken. The LCD screen itself is OK, the tablet is working just fine, but the glass is cracked.
Spent 3 days searching, nothing. There are all kinds of parts for TF101, but TF201 -- not.
Went to service guys, they want 400 bucks for the replacement: they say they can replace the LCD screen AND the glass. Obviously this makes no sense since the brand new TF201 costs about $500 for 32 GB version (which I have).
Ideally, finding the glass with digitizer would solve the problem, but so far I can't find it.
Checked the asusparts.eu website, but not sure if these are the right ones (and, still, they are quite expensive since I don't need LCD screen itself, the screen itself is just fine)
If someone has and idea where to get it/search for it, it would be great.
Thanks
you bought it with broken glass? Why you just don't return it?
Send it back to ASUS, and see what they will charge you to replace the glass.
Sent from my MB870 using xda premium
donxuan1983 said:
you bought it with broken glass? Why you just don't return it?
Click to expand...
Click to collapse
No, I've dropped it myself. So it's not a guarantee case.
grneyez said:
Send it back to ASUS, and see what they will charge you to replace the glass.
Sent from my MB870 using xda premium
Click to expand...
Click to collapse
Yep, I've already asked Asus.
Asus said go to the authorized service center in your city. That authotized official service center said $400 for repair
Not sure if its any help to you but i'm just waiting a reply from Asus for the cost of replacement glass hopefully have it at some point today
same here, the glass is cracked on my ATP. and its only like 1 week old. SO FRUSTRATING!!!. but im trying to look for the replacement glass as well cuz the lcd itself is not broken but haven't found anything yet, i called asus to see what they would say but all they said was to RMA it. and they would have someone "check it out" and see if it will cover under my warranty. i didn't break it intentionally, i received the unit with a bend on above the power connector so it was difficult to plug in the connector. i didnt see it as a big issue, until i plug it in and the bend on the connector bent upwards and cracked my screen (gorilla glass my ***!!!). So knowing big companies like asus they arent going to cover my ATP and if they do offer to repair it, it will be some ridiculous price. and i been looking for a replacement glass but nothing . keep this thread going and post if you do find something, im afraid that since the ATP is still backordered everywhere that companies and independent companies arent going to have the replacement parts for awhile. hopefully this isnt the case and we can get something soon.
I'd say a SquareTrade warranty is an excellent investment for this tablet. $70 (after 30% coupon) for 2 years of drop protection is a bargain. I've already dropped my Prime once . Luckily, all I have to show for it is a scratched corner (it was in a case).
You can get a SquareTrade warranty within 90 days, so pretty much everyone is still eligible.
Sent from my HTC Desire CDMA using Tapatalk
digimuzik said:
I'd say a SquareTrade warranty is an excellent investment for this tablet. $70 (after 30% coupon) for 2 years of drop protection is a bargain. I've already dropped my Prime once . Luckily, all I have to show for it is a scratched corner (it was in a case).
You can get a SquareTrade warranty within 90 days, so pretty much everyone is still eligible.
Sent from my HTC Desire CDMA using Tapatalk
Click to expand...
Click to collapse
This ^^^
I always shirk silly insurance things, but SquareTrade is awesome. I personally don't use it, I'm confident in how I treat my possessions (accidents can always happen, but...), but it is amazing to see a relatively cheap service that covers most personal faults.
And yeah, I dunno what I'd do if my screen was already broken. We won't start seeing parts or units for parts for some time...
Same problem here.
They designed TF201 such way, that the glass is 1 mm ahead of frame (not like on ipad) so during the hit, glass takes all the damage on itself.
Asus must do something about that because everyone will drop their unit someday.
Cracked screen
This just happened to me too. Pulled my Prime out and opened it up to discover a hair line fracture all the way across the screen. Tablet has never been dropped and always stored in a padded case folded up against the keyboard/dock like a laptop. Contacting Asus to see what my options are. The crack is so fine I didn't even notice till I went to fold it back up. I was gonna post a video, but don't have 8 posts yet. But if you search youtube for "asus transformer prime cracked screen" it'll come up.
Clearly there is a serious issue with all these cracked screens with people using docks. I think ASUS should address this... I dont think I will get a dock anymore.
leppie said:
Clearly there is a serious issue with all these cracked screens with people using docks. I think ASUS should address this... I dont think I will get a dock anymore.
Click to expand...
Click to collapse
I think it is definitely an issue.
It's happening because there's not enough padding on the front end of the keyboard IMO, it only has that one little rubber thing.
My Prime is in a minisuit, which actually jumps to the other extreme: it won't quite close all the way. But I think this is the only reason I have not opened it and found a cracked screen, even though I toss it around and generally try not to baby it.
They need more support opposite the docking mechanism, it's causing the top-end of the Prime to squish down especially at the corners while the bottom-end has no more room to get closer to the keyboard. These broken screens are the result.
You could use a case like me or even just put some little rubber tabs on the corners of the keyboard to prevent this happening, but it's ridiculous considering it's constantly pictured as such a netbook replacement and using it like such could damage it.
Sent from my HTC Vision using xda premium
Just a suggestion to everyone with a cracked screen--I know this isn't the most convenient option, but I think it might be the cheapest one you are going to find. From my experience, hot items like this with broken glass still sell for about 80% for their original value on ebay. I haven't checked to see what broken primes are going for right now, but it might be worth checking out. Sell for 400, but new for 500--about 100 to fix the screen.
redandblack1287 said:
Just a suggestion to everyone with a cracked screen--I know this isn't the most convenient option, but I think it might be the cheapest one you are going to find. From my experience, hot items like this with broken glass still sell for about 80% for their original value on ebay. I haven't checked to see what broken primes are going for right now, but it might be worth checking out. Sell for 400, but new for 500--about 100 to fix the screen.
Click to expand...
Click to collapse
Doesn't it only cost about $70 at repair centers or whatever? Guess it depends on your location and situation...
Just wondering
Did anyone with broken glass have a screen protector applied?
dorianteal said:
Did anyone with broken glass have a screen protector applied?
Click to expand...
Click to collapse
No screen protector applied on mine, Just plain jane ATP.
buxtahuda said:
Doesn't it only cost about $70 at repair centers or whatever? Guess it depends on your location and situation...
Click to expand...
Click to collapse
I think that's the problem most people are having--they are getting repair quotes of like $400 instead of $70. If you find a chain with that kind of price, please post it!
Another broken screen
Just took my TF201 out of it's padded laptop bag this morning to find a crack across the corner of the screen. No dropping, no rough handling - it just appeared seemingly overnight. After weeks of frustration with random reboots and app crashes (which were only solved yesterday with the 9.4.2.15 update) I think I've had my fill of this unit.
Update - And, yes, the unit was docked when this occurred.
Final update: Contacted Asus about repairing the screen and was put in touch with a service provider in Sydney. Total cost (incl. parts, labour, and shipping): $400. When I responded that I might as well buy a new tablet the receptionist replied "That's right."
Wow I just bought a dock which I greatly debated on getting. I may have to return it after all. I don't wanna end up with a cracked screen.
Sent from my PG86100 using Tapatalk
So my wife dropped her Rezound and the screen cracked. We do have the insurance through Verizon and figured I'd check here before calling Verizon since I need to know how to play this and get a replacement. Will they replace my phone or will they only replace it if our phonse is lost or stolen? Does anyone know how much it costs to get a replacement.
Sent from my GT-P5113 using xda premium
With a cracked screen it will cost $99 to replace. If it was a defect with the phone it would of been free. Kinda sucks but its better then shelling out $200+ for a new phone cause of the insurance. This is from personal experience with my own rezound.
seems pretty lame since that's about what it would cost me without the insurance.
Sent from my GT-P5113 using xda premium
If the picture isn't distorted and your glass is simply cracked, just get a Rezound LCD Digitizer with tools from amazon or ebay and some 3M 2mm digitizer tape. It'll only cost you 30 bucks to repair your screen, and you can choose between getting a verizon branded or unbranded digitizer while you're at it.
rickyray9 said:
If the picture isn't distorted and your glass is simply cracked, just get a Rezound LCD Digitizer with tools from amazon or ebay and some 3M 2mm digitizer tape. It'll only cost you 30 bucks to repair your screen, and you can choose between getting a verizon branded or unbranded digitizer while you're at it.
Click to expand...
Click to collapse
ugh, i tried this..only do this if you know what you're doing...i sure as hell didn't, and there's NO repair how to video out there about how to re-assemble the screen..they all convieniently skip that part. i ddin't even know i had to buy new adhesive since nobody said anyhting about that...
in the end, i have a screen with smudges on the LCD from the adhesive i had to pick at, since it was clearly visible underneath the digitzer, and then of course there's dust all over the place because it's impossible NOT to get dust under there, and the ribbon cable is peaking through the top, and i'm sure there's gonna be screen lift at some point. oh, and my bezel is def warped and bent out on the left side from prying with that stupid safe pry tool to get the digitzer out....clearly it isn't so safe!
oh and not to mention that my menu button doesn't fully light up anymore like the rest of them, because apparently you hvae to get teh LED's on there JUST RIGHT for them to light correctly.
yeah it cost $30, but it was a gift to my brothers wife until she can upgrade in a year...sure, she doesn't notice any of that, and it's a huge upgrade from her fascinate, but my brother and i sure do. we both did it together, and if me, someone who tinkers with electronics all the time, and him, a mechanical engineer, can't get it perfect, i'd say to just get the insurance replacement lol i would have, def, especially if you're as picky as me.....
Me doing it myself is probably not going to happen.
Sent from my GT-P5113 using xda premium
$99 later and a new rezound in hand.
Next question!
If I got a lemon, do I just deal with Assurian or can I get a replacement thru Verizon? On the screen when I got the phone it said 1 year Assurian warranty. Do I cancel my $7 a month insurance?
Thanks for the insight if anyone has experience beyond my point so far.
Currently not being productive on my S3.
txkorm said:
$99 later and a new rezound in hand.
Next question!
If I got a lemon, do I just deal with Assurian or can I get a replacement thru Verizon? On the screen when I got the phone it said 1 year Assurian warranty. Do I cancel my $7 a month insurance?
Thanks for the insight if anyone has experience beyond my point so far.
Currently not being productive on my S3.
Click to expand...
Click to collapse
no i think you need to keep asurion to get it replaced warranty wise through asurion. and yeah, you call verizon, but asurion is who warranty replaces it
I wish I could find a way to get another S3 but if she dropped the Rezound, the S3 would have no chance of survival.
Currently not being productive on my S3.
The touch screen/digitzer is borked on my EVO LTE: the notification area is totally unresponsive. I've done all of the steps re: touch panel drivers, etc and it doesn't help. There are also other symptoms.
It's still under warranty. At one Sprint store they said they'll fix it for $50. HTC said they'll fix it for free as a warranty repair but I have to ship to them and it could take 2 weeks - way too long for me to be without a phone for work, etc.
Anyone know how hard it is to replace the digitzer (assuming I can the part for a good price)? I have a lot experience fixing iPods and I'm thinking it can't be that hard if the kid at the Sprint store can do it in 30 min.
Thanks in advance for any advice.
I have done two on the 4g ..and it took about fifteen minutes. I found it in ebay
Sent from my HTC "ONE"
I just had my touch screen die. While waiting for my replacement I broke mine down to see if I could fix. The final part it's the bear there is a ton of adhesive holding the screen to the body. There are you tune videos on how to separate, but, it liked fairly daunting to me
masbirdies said:
I just had my touch screen die. While waiting for my replacement I broke mine down to see if I could fix. The final part it's the bear there is a ton of adhesive holding the screen to the body. There are you tune videos on how to separate, but, it liked fairly daunting to me
Click to expand...
Click to collapse
Not worth the trouble to separate the LCD from digi.
I say spring for the $50 repair. I would say I can sell you screen but I sell them for $60 shipped.
Sent from my Genesis that does what Nintendon't