A few days ago my Rezound lost it's ability to make a data connection. When plugged in it will charge, but the pc will not recognize the presence of a usb device. It used to do this correctly.
I have set the PC Connect to all settings and ticked the "ask every time". There is no USB Icon in the notification bar, and it does not ask about a connection type.
I have set the USB Debugging tick and unset it. I have cleared storage and done a factory reset, twice. I removed everything from the sd card.
I have used 4 different cables that work with other phones, and 4 different PC's Win XP, Vista and 7. They all respond the same.
HTC Sync no longer sees the device, AVD manager does not see it either.
In USB device manager there are no broken or unknown devices listed.
I'm out of ideas.
Android version 4.0.3
Software Number: 3.14.605.12 710rd
PRI Version: 1.16_002.2.10_002
PRL Version 15154
ERI Version: 5
Any ideas out there?
Have you tried uninstalling sync then reinstalling it?
Sent from my ADR6425LVW using Xparent ICS Tapatalk 2
all htc software removed
pwned3 said:
Have you tried uninstalling sync then reinstalling it?
Sent from my ADR6425LVW using Xparent ICS Tapatalk 2
Click to expand...
Click to collapse
yes, I have removed all HTC oriented software from my computer.
New info
cavergary said:
A few days ago my Rezound lost it's ability to make a data connection. When plugged in it will charge, but the pc will not recognize the presence of a usb device. It used to do this correctly.
I have set the PC Connect to all settings and ticked the "ask every time". There is no USB Icon in the notification bar, and it does not ask about a connection type.
I have set the USB Debugging tick and unset it. I have cleared storage and done a factory reset, twice. I removed everything from the sd card.
I have used 4 different cables that work with other phones, and 4 different PC's Win XP, Vista and 7. They all respond the same.
HTC Sync no longer sees the device, AVD manager does not see it either.
In USB device manager there are no broken or unknown devices listed.
I'm out of ideas.
Android version 4.0.3
Software Number: 3.14.605.12 710rd
PRI Version: 1.16_002.2.10_002
PRL Version 15154
ERI Version: 5
Any ideas out there?
Click to expand...
Click to collapse
I loaded a USB Host Controller App which reports that "S3C USB Host driver NOT found!" and "Root hub is not present. USB Host not active or not available!"
Has something been corrupted in the kernal? Is there a way to replace it via the SD Card instead of USB connection?
Welcome to XDA! Moved to Q&A since it is a question!
Are you rooted, try flashing a new kernel. Or flash a nandroid if you have one. Otherwise try a factory reset. If new software doesn't fix it then I would say its your USB port. Pins two and 3 work data pins 1 and 4 are battery + and - so if 2 or 3 are messed u it could still charge. But more likely its software.
Sent from my HTC6435LVW using xda-developers app
not rooted
:crying:I'm not rooted. Thanks for the pin out info though!
You can still try a factory reset if your not rooted
Sent from my HTC6435LVW using xda-developers app
Giving up. Verizon will replace on Warranty
I spoke with a very helpful, knowledgeable, and efficient, Customer Service person at Verizon. After explaining the problem and my attempted solutions, she agreed it was a candidate for Warranty replacement. I'll have the new Rezound in a few days.
cavergary said:
A few days ago my Rezound lost it's ability to make a data connection. When plugged in it will charge, but the pc will not recognize the presence of a usb device. It used to do this correctly.
I have set the PC Connect to all settings and ticked the "ask every time". There is no USB Icon in the notification bar, and it does not ask about a connection type.
I have set the USB Debugging tick and unset it. I have cleared storage and done a factory reset, twice. I removed everything from the sd card.
I have used 4 different cables that work with other phones, and 4 different PC's Win XP, Vista and 7. They all respond the same.
HTC Sync no longer sees the device, AVD manager does not see it either.
In USB device manager there are no broken or unknown devices listed.
I'm out of ideas.
Android version 4.0.3
Software Number: 3.14.605.12 710rd
PRI Version: 1.16_002.2.10_002
PRL Version 15154
ERI Version: 5
Any ideas out there?
Click to expand...
Click to collapse
I'm glad to hear that you're getting a new phone sent to you. While you wait, if you haven't done so already and you still have the phone you were using when you generated your thread, reboot your computer so it reloads your drivers and try again? I've inadvertently disabled my USB drivers during the eject process more than once and the USB port I was using just stopped working. After I rebooted, everything worked fine again. It's worth a shot?
:fingers-crossed:
not so easy
If only it had been that easy! I appreciate the suggestion, I've been caught by the simplest of gaffs before! (I have found that plugging in the network cable is really important if you want network access!) Unfortunately not this time.
Never figured it out...
I never did identify the issue. I'm pretty sure it was software related but I could never prove it. I finally called Verizon and got a w warranty replacement. They were real good about it too, and fast. Had my Rectified unit in 2 days. It bugs me to not know the root cause but I had to move on.... Good luck!
Related
I just flashed Kenneth's 2.3.4 Beta 3 and can't get USB debugging to turn on. The check box is checked under settings > Applications > Development but no dice. Wanted to post this in the dev forums but have no permissions. Any ideas?
Are you using the usb port on the BACK of your computer? The ones in the front sometimes dont get enough juice to work the way we want them to.. Have you tried toggling the usb debugging tickbox while connected?
I am using a rear USB port and I have tried turning it on then off reboot turn it back on, pull battery, wipe data, etc. Still stuck. I saw a post regarding it under the 2.3.4 thread and that individual was able to fix it with a simple reboot. Im guessing that something is wrong in my file system. Im just going to try flashing 1.83 SBF and start over since not many people are experiencing it. That usually means its something I did
Ok went all the way back to stock 1.26, updated OTA all the way up to 1.83, rooted, installed CWM, Unlocked, installed 2.3.4 and still no USB debugging. Not really sure what is going on here.
Now also having my USB connection automatically changing to Motorola Phone Portal. I change it to something else, and it reverts it back within 30 seconds or so.
I just did the OTA and am having the same issue. No debug icon. If I use DDMS it shows up and I can see everything. But ADB doesn't seem to work either.
WiredPirate said:
Are you using the usb port on the BACK of your computer? The ones in the front sometimes dont get enough juice to work the way we want them to.. Have you tried toggling the usb debugging tickbox while connected?
Click to expand...
Click to collapse
Doesnt matter which USB ports you use to connect to your phone. He's not trying to charge it. And front or rear really doesn't matter if they are properly connected to your motherboard. Charging is affected by USB port type and USB cable.
Beamed from WinBorg 4G via XDA Premium
After rooting my phone I havnt been able to connect my thunderbolt to my pc, I have HTC sync installed but nothing. It wont even say anything is connected but it will charge the phone. I have the connect to pc set to mount as drive... any help would be appreciated
Edit your signature so people dont always have to ask what ROM you are running but here we go what ROM are you running?
Make sure you are not paying so much attention to your computer and more to the phone. Depending on what ROM you are running if you connect it to the computer the phone will show a USB connected but you have to press a button to finish the connection (on the phone) it is usually a swipe down from task bar look for it, that is how it is on the ROM I am running A05PTH3ORY. Make sure to thank me if this help you.
bb4ninja said:
After rooting my phone I havnt been able to connect my thunderbolt to my pc, I have HTC sync installed but nothing. It wont even say anything is connected but it will charge the phone. I have the connect to pc set to mount as drive... any help would be appreciated
Click to expand...
Click to collapse
Im running gingeritis 3d right now. The phone only shows that its charging and nothing in the notification bar. This happened also when i was running other versions of bamf and uber bamf
Make sure all the UBS Debugging is still checked, my ROM told me to keep it checked or I would have problems. I have not tried to connect to the computer without it.
bb4ninja said:
Im running gingeritis 3d right now. The phone only shows that its charging and nothing in the notification bar. This happened also when i was running other versions of bamf and uber bamf
Click to expand...
Click to collapse
Put your phone into Internet Pass Through mode. After 30 seconds (or more, not less), put it back into Disk Drive mode.
Sent from my ADR6400L using XDA App
razor2006 said:
Put your phone into Internet Pass Through mode. After 30 seconds (or more, not less), put it back into Disk Drive mode.
Sent from my ADR6400L using XDA App
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Click to collapse
Tried it and nothing
bb4ninja said:
Tried it and nothing
Click to expand...
Click to collapse
I saw that you have sync installed, but do you have the proper drivers installed on the computer that you're using?
Also, is it just sync that isn't connecting, or can you go to "My Computer" or the equivalent and see the SD card, or does it not show up there either?
Have you disabled or removed any of the system services?
bb4ninja said:
Im running gingeritis 3d right now. The phone only shows that its charging and nothing in the notification bar. This happened also when i was running other versions of bamf and uber bamf
Click to expand...
Click to collapse
There are SEVEN versions of Gingeritus3D v1.0 to date. The specific version is actually a rather critical issue since they're not all built on the same base or use the same kernels.
UPDATE 3 I've run into my ultimate issues, when plugged in to install drivers, I get the error "device unplugged" but it's plugged in, charging. I have tried different ports on my PC, different cables, I don't know what to do at this point..
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UPDATE 2 I've gotten the device to finally recognize as an MTP device, but it only stays connected for a short time, it disconnects after a few seconds, I've tried swapping cables already, as well. Any advice?
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UPDATE Okay, I've solved the problem with the crashing, but now my phone shows as it isn't even connected at all. I've re-installed drivers, I am completely stumped atm.
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Basically, I've been having this problem ever since I've flashed to 4.2.1/4.2.2 where my phone will crash when it's plugged into a computer for file management.
When plugged in via USB I get the typical prompt that says "USB Connected" & "Turn on USB storage"
With common sense, I choose to turn on USB Storage and I basically get the loading ring, and after some time my phone just freezes up, and I have to reset it using the volume rocker down + power.
I've flashed a different rom, wiped cache/dalvik, factory restore, wipe system, fix permissions, & just constantly trying to get it to connect.
Is there anyway I can make the phone automatically mount when plugged in? Like on 4.1.2, all you had to do was plug it in and you can easily drag and drop files? I'm not very fond of this turning on USB storage option.
bump? Really need to get this problem solved..
This send to be an issue with 4.2.1 I have the same issue. Freezing completely when transferring files.
Easy solution for me is the airdroid app from the market. Easily transfers over wifi to and from the phone.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Had same issue I fixed it by going to settings/storage then hitting the menu button and going to usb computer connection and selecting mtp there.
Sent from my SAMSUNG-SGH-I717 using xda premium
Bubbajoe40356 said:
This send to be an issue with 4.2.1 I have the same issue. Freezing completely when transferring files.
Easy solution for me is the airdroid app from the market. Easily transfers over wifi to and from the phone.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Click to expand...
Click to collapse
I'll probably check this out, thanks for the advice.
rquiett said:
Had same issue I fixed it by going to settings/storage then hitting the menu button and going to usb computer connection and selecting mtp there.
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
I've tried that, but no luck on my end. Glad you're not having issues though.
lolTrout said:
I'll probably check this out, thanks for the advice.
I've tried that, but no luck on my end. Glad you're not having issues though.
Click to expand...
Click to collapse
You could give flappjaxxx's cm10.1 kang a go then. Its what I have been using and has some nice added little touches by him. And I was able to use my phone with my computer
rquiett said:
You could give flappjaxxx's cm10.1 kang a go then. Its what I have been using and has some nice added little touches by him. And I was able to use my phone with my computer
Click to expand...
Click to collapse
Bibby said the F word
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
I am trying to backup my wife's unrooted rezound's sd card, before rooting her phone, but when i connect her phone to the pc i cannot see usb storage but if I go into adb it will recognize the phone. I have reinstalled drivers, toggled usb debugging, etc. All to no avail.
My rooted rezound shows up without incident.
Any ideas or suggestions are greatly appreciated.
Thanks!
Sent from my Rezound on TRON 2.1 using xda app-developers app
Okay, the obvious question is is the phone in Disk Drive mode. Since you have another Rezound that connects fine I assume you have checked this but doesn't hurt to ask. Yours might be in Disk Drive by default where as hers may be in Charge Only by default.
feralicious said:
Okay, the obvious question is is the phone in Disk Drive mode. Since you have another Rezound that connects fine I assume you have checked this but doesn't hurt to ask. Yours might be in Disk Drive by default where as hers may be in Charge Only by default.
Click to expand...
Click to collapse
Thanks, yeah, it's in disk mode. I've even toggled between disk and charge as well as the usb debugging on off, and rebooted the phone and pc, and tried different usb ports.... I'm stumpped.
Sent from my Rezound on TRON 2.1 using xda app-developers app
I forgot to mention, her phone does show up in htc sync, if i let that run. It just does not show as a usb storage device. When sync is off.
Sent from my Rezound on TRON 2.1 using xda app-developers app
trying to move some tunes onto my phone, it isn't giving me the "Choose Connection Type" dialog when I plug in a USB cable, and the computer isn't recognizing it as a drive -- it charges, and that's it. I'm sure I'm just missing a setting somewhere, but I sure can't find it anywhere. What am I missing?
Phone is stock, unrooted. Thanks in advance.
jrtoastyman said:
trying to move some tunes onto my phone, it isn't giving me the "Choose Connection Type" dialog when I plug in a USB cable, and the computer isn't recognizing it as a drive -- it charges, and that's it. I'm sure I'm just missing a setting somewhere, but I sure can't find it anywhere. What am I missing?
Phone is stock, unrooted. Thanks in advance.
Click to expand...
Click to collapse
If you have more than one USB port, try it on a different one. The USB ports on one side of my laptop only charge for some reason, but the other side works fine. Also make sure that you have the most recent drivers installed.
Sent from my EVO using xda premium
FinZ28 said:
If you have more than one USB port, try it on a different one. The USB ports on one side of my laptop only charge for some reason, but the other side works fine. Also make sure that you have the most recent drivers installed.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Thanks for the reply, but I've tried several USB connections, not having any luck. Anyone else have any ideas?
jrtoastyman said:
Thanks for the reply, but I've tried several USB connections, not having any luck. Anyone else have any ideas?
Click to expand...
Click to collapse
Are your drivers up to date? Did you try more than one USB cable? Also, did you try with a different computer?
Sent from my EVO using xda premium
Change to a stock based ROM.
jrtoastyman said:
trying to move some tunes onto my phone, it isn't giving me the "Choose Connection Type" dialog when I plug in a USB cable, and the computer isn't recognizing it as a drive -- it charges, and that's it. I'm sure I'm just missing a setting somewhere, but I sure can't find it anywhere. What am I missing?
Phone is stock, unrooted. Thanks in advance.
Click to expand...
Click to collapse
If you're on cn10.1-based ROM, you need to go into settings, storage, click menu and choose computer USB connection and select MTP.
Sent from my EVO using xda app-developers app
I'm not rooted, just using the regular, out of the box ROM, software version 3.16.651.3 71ORD.
Had this issue, wouldnt come up on computer and phone didnt show any USB options MTP or Storage device, rebooted computer and phone and that didnt help it. I ended up switching ROMs and that worked for me I was using stocked with goodies and switched to ViperROM 4G 3.16 and now it works....
Its common for the USB Ports on these phones to go bad.
Sent from my EVO using Tapatalk 2
Update: turns out it was evidently a hardware issue. New phone on the way. Kind of a pain in the tail, but at least I know I wasn't just missing something silly.