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Hi all,
I've been having this rather baffling problem for a while now where various people have reported that they keep receiving copies of text messages I've sent them. This appears to be happening with no rhyme or reason - Sometimes they re-send, and sometimes they don't. It happens to some people I send text messages to, but not others. The only thing I have observed is that these repeat messages do appear in my sent items and I noticed that one repeating text message was stuck in my outbox and I was unable to delete it.
I'm using DCD 3.2.0 with radio version 3.42.30. I don't think this has anything to do with DCDs rom or the new radio as I've had this problem for several months. The only additional software I had installed was HTC Home - I did a hard reset for now and didn't install HTC Home just to see if that was the culprit - No problems yet.
I've searched the forums and found some people having this issue in the past, but no solution as far as I can see. Has anyone else had this particular issue? Any help will be greatly appreciated.
this is most likely a carrier (network) issue and has nothing to do with your phone. if you're on verizon, try dialing *28899
kflipproductions said:
this is most likely a carrier (network) issue and has nothing to do with your phone. if you're on verizon, try dialing *28899
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Sorry - Forgot to mention I'm on Sprint. I've already contacted them and they supposedly reprovisioned my account, but that hasn't appeared to help anything. Thanks for your response.
i guess you could try reflashing, but like i said it sounds like a network issue so you'd probably be wasting your time. did sprint recognize a problem?
Yep, already tried reflashing. And no, Sprint said everything looks peachy on their end.
are you getting any kind of notification that your text wasnt sent? are they queing up at all? are you using SMS software?
kflipproductions said:
are you getting any kind of notification that your text wasnt sent? are they queing up at all? are you using SMS software?
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Well, I occasionally get a notification that it wasn't sent if I tried to send a text message at the exact time I received a text, but I'm not sure that those are the times my texts would start repeating. No additional software - Just using the standard threaded text messaging that comes with wm 6.1.
i dunno man i would just call Sprint and ask them to reset/refresh things on their end regardless of how it looks to them. i'm not familiar with how Sprint works or how their tech support is. sorry i couldnt help more
That's alright, man. Thanks for your help. Much appreciated!
well I have experienced this problem with before. This problems occurs when your texts messages are not send thru the first time...next time when access the conversation thread all of the unsend draft messages will be resent, thus creating a double message so to speak. what I found to fix the problem is to reflash and rerun the sprint cab. Generally this should fix the problem. If you are continuing to experience this problem I believe you might have a radio incompatiblity problem. I suggest to flash with different radio.
FHK
johnkoong said:
well I have experienced this problem with before. This problems occurs when your texts messages are not send thru the first time...next time when access the conversation thread all of the unsend draft messages will be resent, thus creating a double message so to speak. what I found to fix the problem is to reflash and rerun the sprint cab. Generally this should fix the problem. If you are continuing to experience this problem I believe you might have a radio incompatiblity problem. I suggest to flash with different radio.
FHK
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Interesting point. However, I've had this problem with several different roms and radios so I'm not sure that's the culprit. Also, I've reflashed several times and the problem keeps coming back.
reflash the newest official sprint rom and test it out for a bit. if you still have the issue then its obviously on the network and don't let them tell you otherwise.
Well, I've already done that as well.
I tried the newest sprint rom before moving to DCD. Well, I guess I'll go and harass Sprint. Again, thanks for your help.
Well unfortunately you are going to have to live with this unless Sprint steps up.......it is a Sprint issue and it happens to everyone.....but I can say it has not happened to me in a little while....I have ran many radios and roms and it still happens....every time you talk to Sprint everything is peachy on their end.....LMAO....
Like the title says, everytime I flash a new one, or if I flash ziggy kernel especially I cannot get voice calls or data, i get radio interface shortage errors when texting ect, i have to do the ##3282# reset about 5 times to get anywhere, any theories or suggestions? I haven't seen anyone else with this problem and it started when I flashed xron ROM a few nights back..
Are you a google voice user? Are you gsm or cdma?
I only use google voice for voicemail, its Sprint CDMA
Did you update your radios AND firmware? I think the file was radio firmware nohboot or something like that?
3VO Sent
PaulB007 said:
Like the title says, everytime I flash a new one, or if I flash ziggy kernel especially I cannot get voice calls or data, i get radio interface shortage errors when texting ect, i have to do the ##3282# reset about 5 times to get anywhere, any theories or suggestions? I haven't seen anyone else with this problem and it started when I flashed xron ROM a few nights back..
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It doesn't happen to me EVERY time, but I find myself having to go through the whole reprovisioning and re-setting data thing a lot more than I would prefer to. Hell, I've had 6 of these handsets since release date and I've had to **** around with this issue right out of the box on EVERY one! Love the phone but cmon HTC....wtf!! They really screwed the pooch on this phone, lol.
---------- Post added at 08:00 PM ---------- Previous post was at 07:47 PM ----------
My problems are usually data problems. As far as losing voice, that happened once after using one of the older "superwipe" files floating around. Took a whole Saturday to get it back, had to get Sprint involved...boy was I pissed! Been using XRON superwipe lately and it's doing the trick!
Try ##scrtn# from dialer then enter your msl. After it reboots let us know if that works.
jonnybueno said:
Try ##scrtn# from dialer then enter your msl. After it reboots let us know if that works.
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Still didn't help, when I go to more info on the radio interface shortage error the error code is 67,wasn't that the code a lot of people were getting after revolutionary first came out?
Call sprint and have them reset on their end....and good luck
Sent from my PG86100 using xda premium
I might have to do this, for some reason this actually happens after every single reboot, had to clarify that.
This happened to me too, even with those resets you are talking about I wasn't able to fix it. You have to call sprint, they do something on their end, guide you through the same process you are talking about, and then it works. Dial 611, tell them the error and any error code you have. Apparently they are familiar with it because they know exactly what you are facing and know how to fix it without doing any research or any other diagnostic steps.
I don't think this problem has anything to do with HTC, or the phone itself. I think it has to do with Sprints Google Voice integration. I use GV for voicemail only and I have this problem every once in s while. Next time it happens, try making the call using GV. If it works you know this is your problem. For some reason, even though you have it set up differently, GV will take over. This is a completely separate issue from the error 16 that a lot of people are getting with this phone. If it is an error 16 a simple call to Sprint will fix it. If it is the GV integration thing, then it is much harder to fix and rebooting to recovery, wiping cache and dalvik will sometimes fix the problem. Also, reflashing the kernel will sometimes fix it too. I haven't figured out a definite way to fix it yet though. It seems every time this happens, it takes something different to fix it.
I'm actually not even setup to make calls on google voice, I went directly onto the voice. Google. Com website and changed the settings to voicemail only and turned off all other integration.. Can it still be interfering?
PaulB007 said:
I'm actually not even setup to make calls on google voice, I went directly onto the voice. Google. Com website and changed the settings to voicemail only and turned off all other integration.. Can it still be interfering?
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Yes. Mine is set up the same way and when this happens if I choose to ask me every time I make a call in the GV app settings and choose GV to make the call it goes through, but when I chose do not use GV it won't work. I get a message that says, "I'm sorry, we are unable to complete your call at this time. Please try again later" and that's it. Since the Google Voice integration with Sprint I have noticed that no matter who you are calling you must dial 1, then the area code, then the # even if it is a local call.
Seems that all of a sudden I can no longer receive calls. I thought it was just certain people since I had received calls before but now the people who were successful in the past can't get through any more. It's either just dead or says call not allowed from this device or those beeps you get when the recording says "if you'd like to make a call...".
I'm wondering if I inadvertently did something to cause this. I'm totally new to smartphones, android and sense. I've gone through settings that I know I went into and I can't find anything. I rebooted phone, leaving it off for a few minutes, still no incoming calls. I can call out though, even before reboot. Have not done any temp rooting since I'm still reading up on all that stuff and don't have a grasp on it yet.
I did install some apps but this seems to have started without connection to that although I can't be certain. I can gather a list of them if needed.
I'm thinking of doing a factory reset. I've backed up all the pics and videos I took over thanksgiving to my computer and I believe there's only one app that wasn't free that I got from the Amazon app store. Will all my contacts stay if I do a factory reset? I still have my old phone so I suppose I could get Verizon to transfer them over again, or maybe I can get them off my car since I just put them on there.
Oh!!! Would it have anything to do with me having set it up to use in my car? I was sending out music via bluetooth so I had to set it up as a "portable player" in my car. Maybe I changed something in the phone... I can't really remember and I'm not finding any settings in the music app or in the main settings.
Anybody know if there's something I might have done? Am I safe to do a factory reset?
Edit: One other thing I did to the phone was add a "Music" folder on the external sd and put in a bunch of music. I couldn't find how to do this in the manual or via google so I just hooked it up to my computer and tried that and it worked as far as listening to music. Doubt it would affect phone but wanted to be complete in this post.
Installing apps and making music folders should in no way affect your ability to receive phone calls. Sounds like you need to call Verizon.
punman said:
Installing apps and making music folders should in no way affect your ability to receive phone calls. Sounds like you need to call Verizon.
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Agreed, before you go resetting anything call *611 from your handset or whatever Verizon's 800 number is and see if they screwed something up(more than likely)
punman said:
Installing apps and making music folders should in no way affect your ability to receive phone calls. Sounds like you need to call Verizon.
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MrSmith317 said:
Agreed, before you go resetting anything call *611 from your handset or whatever Verizon's 800 number is and see if they screwed something up(more than likely)
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Yeah, I called earlier but I don't have another phone to call from so I'll have to go down there. I made her promise they would compensate me for my time since I complained about switching from AT&T and having problems already.
Hahahaha.... I inadvertently turned on call forwarding and it was forwarding to number 9. I know exactly how I accidentally did it too. I was clearing out my old AT&T contacts which had come over and they all start with *. I wanted to be certain they were not Verizon numbers so I dialed each one first and one of them activated the forwarding. I didn't seem to get any notification of it being turned on that I noticed.
Needless to say I thanked the guy at Verizon for finding out what it was and did NOT ask for any compensation.
Glad you got it all figured out I would have been in panic mode!
I almost did that when he started talking about me having to return it to Amazon for a replacement. I immediately started thinking no! I have red buttons! My phone doesn't overheat or reboot on its own! What if I get a bad one. Plus they're on backorder there! I need a phone, my old one is AT&T!! LOL.
Does anyone else have this issue? I do a lot of texting, and if I send a message while I get an incoming call, I get an error message up top that says "Message not sent" and my phone keeps vibrating in the same manner it would if I'm getting a call in.
It never gives me the option to pick up the call, nor does it show up in call history. The people calling never leave voicemails either so I feel like an a** not calling back since I don't know who the heck it is. I'm on the stock rom on the latest HTC OTA update.
Anyone else have the same issue? Any fix for it? It's frustrating me beyond belief..
Costas86 said:
Does anyone else have this issue? I do a lot of texting, and if I send a message while I get an incoming call, I get an error message up top that says "Message not sent" and my phone keeps vibrating in the same manner it would if I'm getting a call in.
It never gives me the option to pick up the call, nor does it show up in call history. The people calling never leave voicemails either so I feel like an a** not calling back since I don't know who the heck it is. I'm on the stock rom on the latest HTC OTA update.
Anyone else have the same issue? Any fix for it? It's frustrating me beyond belief..
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If your rooted you may have a dirty flash or kernel flash... If not then no I never had this issue....
Also it could be a 3rd party app doing it to you.... The market does have some bad apps..... Tho you have to give it permission when you install a app that could mess with things if it needs some crazy permisson that it isn't suppose to need..
I'm on the stock rom, using the latest version of Handscent although I doubt that's what's causing it since so many others use it without any issue. Don't know what else to try really :\
Costas86 said:
I'm on the stock rom, using the latest version of Handscent although I doubt that's what's causing it since so many others use it without any issue. Don't know what else to try really :\
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What software are you did u update to 2.17
I would ditch the handscent thing to make sure it wasn't causing issues..
So you arn't rooted?
Yeah I'm on 2.17.651.5, but it's been happening ever since I got my phone :\
I'm not rooted, never done anything like that to my phone.
I'm having this weird issue it seems every weekend now, for some reason my SMS do not send using the stock SMS or a 3rd party app. However I can send and receive my SMS through Google Voice? I called *2 and it run those serious of test but the Voice test connection usually fails. I then hit PRL Update and it supposedly updates my PRL but still have a failed Voice test. After repeatedly doing this sometimes it will pass the Voice & Data test and then all these text that I did not receiev through my stock SMS or 3rd party app will all start coming in rapidly. Anyone else have this issue? Yes, I'm rooted and it has happened on all my ROMS that I have used. Thanks
Sprint is adding the Network Vision update to their towers. I have had the same issues in the past. I fixed it by a complete wipe, unroot, stock Rom, called Sprint went through the usual bs, and it worked.
You're saying i need to go back to Stock?
That's what helped with mine. Wish you didn't have to. Full wipe, stock Rom, unroot. Best bet for sms to work. It could be a bug in sprints network, I would wait to unroot and wipe. But its up to you. Just a question when you spoke with Sprint, were you rooted and ROMed?
It's weird cause I still can get SMS through Google Voice though?
That's through Sprint-Google Voices servers-Phone. That means you most likely will have to put to stock.
I'm stock now and on my second EVOLTE and both phones had this issue. My current stock EVOLTE still has this issue.
WUESTSIDER!
Sent with my rEVOLTe, the Family JEWEL!
I'm on charmeleon Rom v.5.0.0 without any issues. Maybe both of you flash that, and tell me if its fixed. It could be a radio issue, which the Rom does address.
I did use Charmeleon ROM and had this issue! The issue comes and goes very inconsistent. Since around approximately 9/10p the issue has stopped.
Sent from my EVO using Tapatalk 2
Could be a sense issue, perhaps an ota will solve the issue. Sorry for your troubles. I know HTC Sense does have a "bug" (they say its a "feature" but its not.) That you're radios become weaker at 7pm-7am to conserve battery.
I think it is a sprint issue. For example when i use the stock or 3rd party SMS, in some areas of the city I won't get text all, but when I enter another area I will get all my text at once. Then they start to repeat themselves at least 3 or 4 times throughout the day. It sucks.
WUESTSIDER!
Sent with my rEVOLTe, the Family JEWEL!
Agreed. I'm actually starting to have problems with 3G and the network. It's a sprint problem, sorry if I caused any inconvenience to either of you! It was well worth a try!
No issue or hard feelings NP, this forum is all about helping others. I know you where just trying to help out and I appreciate your responding! It's funny cause I'm having this SMS issue now. LOL I've never experienced any network issues with Sprint until now! For now I guess I'll just have to use GV as my SMS app of choice, although you can't send or receive MMS through GV.
Are you both using GV right now? I just installed it back on and had the issue. Didn't occur to me at the time. I will try unpairing my GV number and my number and see if it helps.
I also use GV. I wouldn't mind, but GV is really ugly and limited.
WUESTSIDER!
Sent with my rEVOLTe, the Family JEWEL!