Hello my tech gurus! I'm in need of some serious help!Monday I received a call from a buddy and I was about 5 mins into the conversation when suddenly the call dropped... I looked at the phone and saw one bar or signal reception then it then to the no reception symbol. I thought that ok network must be down... but 5 hours later it dint return so I started going through my settings and stumbled across the info page that says - imei: unknown, imei sv: unknown, baseband version unknown... I know from seeing these fields a few times before that they were always populated!
i have tried wipe data factory reset, i have tried changing roms (4 different roms from ginger bread to ics from sense 3.5 - 3.6 - 4.0) roms include Android_Revolution_HD-Amaze_4G_3.0.1, nightmare rom Rebirth 1.0, nightmare sense 1.1/1.6... same issue
Air plane mode once turned on it never turns off the radio takes up 80% of the battery regardless of it being in air plane mode or not.
my device is a T-mobile HTC Amaze 4g, 8 gig class 4 sd card, ext touch recovery currently running nightmare sense 1.6, it is s-off and unlocked
and assistance will be greatly appreciated!
It seems as though you may have a stolen phone. Even if you bought it on eBay or Craigalist as a legit sale they might have reported it as lost or stolen because they probably wanted an upgrade.. S3 maybe. Good luck.
Double0EK said:
It seems as though you may have a stolen phone. Even if you bought it on eBay or Craigalist as a legit sale they might have reported it as lost or stolen because they probably wanted an upgrade.. S3 maybe. Good luck.
Click to expand...
Click to collapse
This. Where did you buy it from? Call T-Mobile and asked what happened.
Double0EK said:
It seems as though you may have a stolen phone. Even if you bought it on eBay or Craigalist as a legit sale they might have reported it as lost or stolen because they probably wanted an upgrade.. S3 maybe. Good luck.
Click to expand...
Click to collapse
Correct me if I'm wrong, but doesn't the imei get blocked instead of deleted like in his situation? If so, his imei should still be displayed, since the imei is hardware bound.
Sent from my Amaze using xda app-developers app
Double0EK said:
It seems as though you may have a stolen phone. Even if you bought it on eBay or Craigalist as a legit sale they might have reported it as lost or stolen because they probably wanted an upgrade.. S3 maybe. Good luck.
Click to expand...
Click to collapse
got it brand new from the store in my country (bmobile) its been running on the bmobile network for almost a year now... and the imei number isnt blocked.... its completely missing along with the baseband firmware ! it refuses to go into airp lane mode its just stuck on "air plane mode is turning on." and i cant interact with it cuz its greyed out.
Wrong section. All question related threads belong in Q&A only.
Thread Moved.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"If you choose not to decide, you still have made a choice"
Sent from my Galaxy Note (i717), using XDA Premium.
Call your carrier. Tell them your imei number isn't showing and they will try to send a signal to your phone. Not sure how bmobile does it tho.
Double0EK said:
Call your carrier. Tell them your imei number isn't showing and they will try to send a signal to your phone. Not sure how bmobile does it tho.
Click to expand...
Click to collapse
i have ... they said they have never heard of anything like it and cant help me ... plus there is no signal it just says out of service area and doesnt even see the sim card when its in the phone... no stored numbers.... nothing
can any one shine some light on this stressful situation?
aersouf partially
Good news my fellow amaze owners! I have gotten my sim to be recognised once more and have managed to get all the blank fields repopulated once again! I was actually about to toss it and scrounge up some money for a new one but the gods of tech have shined their blessings down on me :3!
Sadly I have to say it was quite simple really... It makes me feel stupid having not tried it sooner... All it took was to do exactly this... Turn off phone ... Pull out battery... Put in sim... Take out sd card... Put in battery ... Power on phone ... It started back up with full reception a d hspa signal... Then I simply put back in sd card with the phone still on and it has been working ever since... *knocks on wood*
Please anyone with this issue that just pops out of nowhere please find this and let it help u
seto862 said:
Good news my fellow amaze owners! I have gotten my sim to be recognised once more and have managed to get all the blank fields repopulated once again! I was actually about to toss it and scrounge up some money for a new one but the gods of tech have shined their blessings down on me :3!
Sadly I have to say it was quite simple really... It makes me feel stupid having not tried it sooner... All it took was to do exactly this... Turn off phone ... Pull out battery... Put in sim... Take out sd card... Put in battery ... Power on phone ... It started back up with full reception a d hspa signal... Then I simply put back in sd card with the phone still on and it has been working ever since... *knocks on wood*
Please anyone with this issue that just pops out of nowhere please find this and let it help u
Click to expand...
Click to collapse
Great to see problems being solved
:victory:
KT-82166 said:
Great to see problems being solved
:victory:
Click to expand...
Click to collapse
I hope it is still working .
My problem is a bit different, but figured I should post here as the thread already exists. My phone got run over by a car, so the screen smashed big time. This happened back in August, 2012.
Yesterday I got a new screen and put it in. Fingers crossed, waited for the battery to charge a bit. It worked, but only wifi. Camera is dead. Phone keep saying out of service area and IMEI/baseband are both set to unknown.
I haven't changed the back cover yet which was also pretty banged up so not sure if the antenna is making a contact or not.
Any ideas?
Hi my friends sorry my english is not good, but; i know this problem
the problem is the chipset with cold solder
you have heat the mainboard to 200° C with paste flux and hot air Gun
carefully the temperature can to burn the mainboard not more 1 minutes 30 seconds
to 200°C
and leave to cool
after to wash with gasoline or solvent
assemble the cell phone and test
working 100%
Related
I lost my phone last night in a yellow cab in NYC.
I had the tasker setup to locate phone when i text it a certain mssg.
I tried this morning to track down my phone but the taxi was all over the place and its nearly impossible to get my phone because even when it did stop moving...the adress it gave me was a large apt building and theres no way i can get my phone back even if i do know its in the building somewhere.....
I need any advice i can get please.
I would get in touch with the cab company.
Walk into the apartment with dual Uzis and go door-to-door until someone looks scared ****less. No, but seriously, just call the cab company, ask if anyone used the cab to arrive at that apartment or near the area, then yeah, how you confront them I'm not too sure.
http://www.nyc.gov/html/tlc/html/passenger/sub_lost_prop_inquiry.shtml
Sent from my SAMSUNG-SGH-I777 using XDA App
The worst part about this is knowing where it is and knowing i have a limited amount of time to find it before its gone forever...and as far as i can see i think its still in the cab as ive been tracking the phone by gps and its been all over the city....I just dont know the cab medallion number and its nearly impossible to catch this cab driving around in the city.
I don't know if tasker gives you network or GPS location. There is an app called lookout plan b. You can install it from market.android.com from a computer onto your phone remotely and locate your phone with GPS. If that's more accurate, that may help you track it down easier.
Sent from my Galaxy S II (i777)
Have you tried calling the phone?
Sent from my GT-P7510 using Tapatalk
Entropy512 said:
Have you tried calling the phone?
Sent from my GT-P7510 using Tapatalk
Click to expand...
Click to collapse
Yes Entropy ive tried many times and at first it just seemed that it was still in the back of the cab unnoticed as no one was picking up. I went online and suspended my service and i also know now that the battery has died since my gps location isnt responding anymore and when tried to call goes straight to voicemail now.
One thing is that i checked my call log online and noticed there was a 911 call made from the phone yesterday at around 7pm. The phone is locked so he must have either tried to get in thru the emergency call or called 911 to report the missing phone.
Either way i called the 2 precincts in Manhattan that receive lost items and claim nothing was brought in. It seems to me that even if it was, they would not want to tell me anyway, and are really rude.
I lost my chance of finding the phone as it is dead now and the service has been cancelled. maybe if someone tries to charge it up and turns it on i can try to track it again.
I had no insurance on the phone. But i did pay for the phone with my american express gold card and they have a protection plan that covers stolen/ accidental damage till 90 days after purchase. I sent a claim to them so hopefully they will reimburse me the money paid . Then i called ATT to mail me another sim card to my house. My brother has an upgrade and i spoke to the rep and he said i can do a cross upgrade where i can get a phone for the upgrade price without having his line added to a data plan as well.
In the end i might get the same phone back for free but with having another line on my family plan under a 2 year contract. I loved that phone a lot...running your kernel and unnamed. Even if i get the same phone again...idk if it will be the same for me lol.
Also im so stupid i didnt have any nandroid backups on my comp and were only on my sd card. lucky i had titanium backup stored in my dropbox so that is good.
Also lookout for android is ****. After i realized i had lost it...i upgraded to lookout premium for 14 days free trial and tried to lock and wipe my phone. didnt work. tried to locate my phone using that as it stated it might be more accurate. didnt work. tried to use the scream function. didnt work. nothing worked and i tried searching forums and i think a lot of ppl have problems with it not working... I should have tested it out before i actually needed it.
Also thank god for 1.3.1 update that fixed the lock screen issue that i installed a couple days ago...otherwise all my info was just out in the open....im still worried tho...wish the stupid wipe function worked.
On a daily basis my phone will randomly tell me that there is no Sim card(btw I'm att of that makes any difrence) in the phone. The only way to fix the problem is to reboot the phone. Any ideas what's causing this? I tried flashing a different rom but to no avail. What should I do?
Sent from my HTC One X+ using xda app-developers app
thekalby said:
On a daily basis my phone will randomly tell me that there is no Sim card(btw I'm att of that makes any difrence) in the phone. The only way to fix the problem is to reboot the phone. Any ideas what's causing this? I tried flashing a different rom but to no avail. What should I do?
Sent from my HTC One X+ using xda app-developers app
Click to expand...
Click to collapse
Just to commiserate, this happened to me today too - second time total. Gonna keep digging through the forums...
http://forum.xda-developers.com/showthread.php?t=2007361&highlight=sim+card
glad im not the only one.. i posted about this few weeks ago.. i tried going to att store and they wouldnt give me a new phone since it was the 16th day ( 14 day return policy).I thought it was still 30. I went thru warranty and they are sending me a new phone. just waiting for that to arrive.. still happens every once in awhile. annoying.
Happens to me too. Don't have to reboot though. Turning Airplane mode on and off does the trick. Every day or so I take it out and put it back in. Not sure if it helps but it makes me feel like it prolongs the issue.
Never Die!
Diesel321 said:
Happens to me too. Don't have to reboot though. Turning Airplane mode on and off does the trick. Every day or so I take it out and put it back in. Not sure if it helps but it makes me feel like it prolongs the issue.
Never Die!
Click to expand...
Click to collapse
Should i bring it into AT&T? If I do will they give me a new one even if I unlocked the boot loader?
thekalby said:
Should i bring it into AT&T? If I do will they give me a new one even if I unlocked the boot loader?
Click to expand...
Click to collapse
Here's a summary of what I've learned, y'all correct me if I'm mistaken:
ATT sims only
Airplane mode and back - works as temporary fix
SOME report reseating the sim is a permenant fix
SOME report getting a new sim doesn't fix
Since this is happening to me daily now (maybe more I'm not noticing), I'm going to see what I can come up with. I just opened the tray and slid it back in with two pieces of paper backing the sim card (on the non-contact side of course), to see if by chance there is a problem with the physical connection of the sim, and if this can fix it. I'll keep you updated. I'm also going to see if I can get a new sim card from ATT.
Has anyone come up with any other solutions - or are we all dealing with this intermittently and just tolerating it?
===== UPDATE 12/14/2012 =====
5 Days now with perfect connection. Two sheets of paper thicker sim card works.
There is a few threads all about the same thing. I'm posting in this one because it's the highest on the list. I never had the issue before rooting. So I wonder of anyone can confirm this being an issue pre-root/pre-bootloader unlock? Just a thought
Never Die
Diesel321 said:
There is a few threads all about the same thing. I'm posting in this one because it's the highest on the list. I never had the issue before rooting. So I wonder of anyone can confirm this being an issue pre-root/pre-bootloader unlock? Just a thought
Never Die
Click to expand...
Click to collapse
I'm pretty sure it was confirmed in one of the other threads that you can get this problem even is your not rooted on stock.
Sent from my HTC One X+ using xda app-developers app
Ok, guys i have found a fix put a piece of paper and wedge it between the sim card and the tray at the top pretty much try to kill all the slack.
Andrew149 said:
Ok, guys i have found a fix put a piece of paper and wedge it between the sim card and the tray at the top pretty much try to kill all the slack.
Click to expand...
Click to collapse
Im exchanging my phone at AT&T tomorrow, so well see how that works out.
thekalby said:
Im exchanging my phone at AT&T tomorrow, so well see how that works out.
Click to expand...
Click to collapse
Update: haven't had my phone disconnect I would say this is a true fix, htc just needs to send everyone updated SIM trays
Sent from my HTC One X+ using Tapatalk 2
Same issue over here. Daily missing SIM card issue.
I have been having this daily with my AT&T One X+ as well. I'm stock, unrooted. I went back to aT&T today and they told me it was the SIM Card. We replaced that and it seems to be working. Now I know it hasn't been long enough to know if this is the fix or not, so we shall see.
For those who added the paper to the SIM tray, did your SIM card feel at all loose before you added the paper ? Mine doesn't feel loose at all.
Michael
Well I had this exact problem happen to me a couple times. Not enough to make it annoying. All I ever had to do was restart my phone and voila
Sent from my HTC One X+ using xda app-developers app
CountMagnusLee said:
I have been having this daily with my AT&T One X+ as well. I'm stock, unrooted. I went back to aT&T today and they told me it was the SIM Card. We replaced that and it seems to be working. Now I know it hasn't been long enough to know if this is the fix or not, so we shall see.
For those who added the paper to the SIM tray, did your SIM card feel at all loose before you added the paper ? Mine doesn't feel loose at all.
Michael
Click to expand...
Click to collapse
My SIM card was loose in the SIM tray you can see just a small slack which is enough to mess with the connection
Sent from my HTC One X+ using Tapatalk 2
This has been happening to me 3/4 times a day, the other day i couldnt even read a full article online before it would pop up with a messege saying 'sim card removed restart phone (only option too)' i know its not the best option but i tapped a bit of wd40 on the sim and it works for days before happening again, not a permenant solution but has definitly kept me from tearing my hair out! Hope it helps
Hi guys
Hope someone can help! After ignoring advice from the Antivirus I picked up it appears a virus, my Samsung S3 mini does not read simcards anymore. The Antivirus told me my IMSI number has been changed, giving me the new and old ones. A motherboard replacement and a firmware upgrade did not solve the problem. I hope my phone is still fixable! Thanking you in advance for your help....
Certainly did not get a virus. Especially one that would persist across a motherboard swap. Which, I am a bit confused on... So you did a motherboard swap and have the same exact issue? That could only happen if they swapped the SIM card reader from the old board to the new and that is the faulty part. Other than that, check to see if your IMEI is correct or still there. If the EFS partition gets messed up, it can cause issues like this...but not across motherboard swaps either.
So either someone told you they swapped motherboards and lied to you, or they swapped a bad part over along with it.
thank you
es0tericcha0s said:
Certainly did not get a virus. Especially one that would persist across a motherboard swap. Which, I am a bit confused on... So you did a motherboard swap and have the same exact issue? That could only happen if they swapped the SIM card reader from the old board to the new and that is the faulty part. Other than that, check to see if your IMEI is correct or still there. If the EFS partition gets messed up, it can cause issues like this...but not across motherboard swaps either.
So either someone told you they swapped motherboards and lied to you, or they swapped a bad part over along with it.
Click to expand...
Click to collapse
The repairshop said they changed the motherboard, so i don't suspect them of lying....and i did the firmware upgrade....
charles101 said:
The repairshop said they changed the motherboard, so i don't suspect them of lying....and i did the firmware upgrade....
Click to expand...
Click to collapse
Well check the IMEI from behind the battery and in the phone, see if they match. You didn't answer whether or not the IMEI was still there either. And if they actually did change the motherboard, that would be why you would have gotten the message the 2nd time around, if the app had saved your info from before and you restored it. Why are we trusting this anti-virus app anyway? They are known to point out stuff that isn't there or relevant. If they don't report anything, people think there's no reason to install them...
Also, did the repair shop charge you for the motherboard swap and gave you back the phone not working still with the same issue? Something just seems really off about this. I do repairs for a living and couldn't imagine that going down in that manner at my shop.
hi
es0tericcha0s said:
Well check the IMEI from behind the battery and in the phone, see if they match. You didn't answer whether or not the IMEI was still there either. And if they actually did change the motherboard, that would be why you would have gotten the message the 2nd time around, if the app had saved your info from before and you restored it. Why are we trusting this anti-virus app anyway? They are known to point out stuff that isn't there or relevant. If they don't report anything, people think there's no reason to install them...
Also, did the repair shop charge you for the motherboard swap and gave you back the phone not working still with the same issue? Something just seems really off about this. I do repairs for a living and couldn't imagine that going down in that manner at my shop.
Click to expand...
Click to collapse
Hi Es0
I did not enquire too much at the repair shop, they just told me that a motherboard swop did not fix the fault and i accepted it at the time. The IMEI number matches except the slashes in the number at the back of the battery don't appear in the IMEI number displayed on the screen. The repairshop charged me not a cent and the phone came back same as i took it in...
charles101 said:
Hi Es0
I did not enquire too much at the repair shop, they just told me that a motherboard swop did not fix the fault and i accepted it at the time. The IMEI number matches except the slashes in the number at the back of the battery don't appear in the IMEI number displayed on the screen. The repairshop charged me not a cent and the phone came back same as i took it in...
Click to expand...
Click to collapse
Ah ok. They just swapped yours back in afterwards it would seems. But there's no way that the other motherboard would do the same thing unless it was broken in the same way and/or they were using the same SIM card reader, which of course, wouldn't make any sense and would defeat half the purpose of swapping it in the first place. I think you need a second opinion from another shop.
You've tested it with other cards as well?
Put your card in another phone to make sure that is still functioning properly?
When you look in the Settings / About Phone / Status - Does it show the phone # and ICCID #?
Do you get a 0 with a / through it at the top for the signal?
Hi Es0
es0tericcha0s said:
Ah ok. They just swapped yours back in afterwards it would seems. But there's no way that the other motherboard would do the same thing unless it was broken in the same way and/or they were using the same SIM card reader, which of course, wouldn't make any sense and would defeat half the purpose of swapping it in the first place. I think you need a second opinion from another shop.
You've tested it with other cards as well?
Put your card in another phone to make sure that is still functioning properly?
When you look in the Settings / About Phone / Status - Does it show the phone # and ICCID #?
Do you get a 0 with a / through it at the top for the signal?
Click to expand...
Click to collapse
The card works fine in a Samsung Pocket at the moment. By # do you mean number ( sorry i am not up with the jargon...) ? Card in the Pocket now and by "my phone number" says "unknown". I don't see any reference to ICCID on either phone! And am not sure where to look for the 0 with a / through it !! Sorry if i am trying your patience here....
charles101 said:
The card works fine in a Samsung Pocket at the moment. By # do you mean number ( sorry i am not up with the jargon...) ? Card in the Pocket now and by "my phone number" says "unknown". I don't see any reference to ICCID on either phone! And am not sure where to look for the 0 with a / through it !! Sorry if i am trying your patience here....
Click to expand...
Click to collapse
I mean your telephone number. If the card reader was not working at all, it would not be able to pick up your # off the card to display in the Settings / About Phone / Status part. But it is weird that the card in your other phone reads unknown. Have you tried another SIM in the phone in question? It could just be that the SIM card is being weird. I've seen them work on some phones and not others. The 0 with / would be in the Status Bar for the signal bars - next to the battery icon, etc.
Have you modded the phone at all?
Hi Es0
es0tericcha0s said:
I mean your telephone number. If the card reader was not working at all, it would not be able to pick up your # off the card to display in the Settings / About Phone / Status part. But it is weird that the card in your other phone reads unknown. Have you tried another SIM in the phone in question? It could just be that the SIM card is being weird. I've seen them work on some phones and not others. The 0 with / would be in the Status Bar for the signal bars - next to the battery icon, etc.
Have you modded the phone at all?
Click to expand...
Click to collapse
Ok here goes....at first i tried different simcards with the same network operator with no success, this morning (South Africa time) I rethought your advice about trying other simcards, this time from other network operators....VOILA!! All it was is that the phone got locked to the other network again!! Probably by the Anti-virus app.... well i never!!!! So there you have it ...!!
If you can advise me about unlocking my Samsung S3 mini (on Cell C in South Africa) I would be very grateful!
Thank you again for your excellent advice...! Very much appreciated
Regards
Charles
Glad you're on the right track. As far as unlocking, you can try the instructions here:
http://forum.xda-developers.com/showthread.php?t=2082626
Seems like with most Samsung unlocks like these, it is very dependent on the build version of the software and the cellular company. If you are on 4.1.2, and it is not working, see if you can find a 4.1.1 modem and try again. That works in many of the phones I have unlocked with this kind of method. If that doesn't work, you're going to need an unlock code. If you aren't sure where to get that, check out my site and send me a message.
hello again Es0
es0tericcha0s said:
Glad you're on the right track. As far as unlocking, you can try the instructions here:
http://forum.xda-developers.com/showthread.php?t=2082626
Seems like with most Samsung unlocks like these, it is very dependent on the build version of the software and the cellular company. If you are on 4.1.2, and it is not working, see if you can find a 4.1.1 modem and try again. That works in many of the phones I have unlocked with this kind of method. If that doesn't work, you're going to need an unlock code. If you aren't sure where to get that, check out my site and send me a message.
Click to expand...
Click to collapse
hmmmm I put the other network simcard in, made a test phone call... worked fine! so I thought its sorted now...now the fault is sort of on again. At ABOUT DEVICE and STATUS it shows the right network, but in the dropdown menu it says selected network unavailable.... can't make phonecalls but have access to internet via 3G...!! Can you still give me an opinion?
Charles
What's up fellers! Been gone a long time and know I am back. I got a deal on a I527 and found out the guy used a Metro-PCS sim. I didn't realize this until after I put my SIM in and saw ATT. I didn't see that when he had his SIM in there.
I read the 5 or 6 posts on not being able to make or take a call from a TMOBILE setup but since this may be a little different I thought I would post and give it a shot.
My symptoms are no calls (does nothing then emits a single beep then hangs up). Does the same when dialing out. 4G and everything else works 100% Phone is fast boots quick charges fast no complaints anywhere except the stinking call issue.
I used KIES to reload the stock ROM. Took about 20 minutes and completed. Still no calls. Here are the details
Phone has the ATT logo on back, says SGH-i527, has I527UCUAMK2 all 3 places. I talked to ATT customer service and they said the IMEI points to a SGHNM819N. But nothing on the phone indicate metro PCS.
I use to hack back in the ATT Tilt days. Not anymore. I had a small stroke and can't do all this complex stuff anymore. If someone points me in the right direction I can follow instructions but it seems to have gotten a lot more cumbersome to do these days.
All I am looking for is bone stock reset where everything works. I can wait for KitKat to come out so I would like a clean fix.
My sim is a ATT. The service agent online assured me the SIM was fine. My old phone was a Skyrocket that got wet. So the MEGA needed a smaller SIM. I picked it up today and swapped phones.
Thanks for any help and I am willing to pay for someone's quick help. I use the phone for work and right now I am pinched.
SD
I had a similar experience when I bought a used mega, picked up full signal, eveything worked except that I couldn't make or receive calls, I just got a single beep. I even went to an at&t store and got a new sim card, still didn't work.
The guy who helped me at the store said the sim tray was bad, made it sound like it was a common. Issue. gave me the number to the warranty dept, said they might cover it. I called them told them what happened and what the rep told me at the store.
They sent me a replacement at no charge.
my phone done that when my imei was replaced with a galaxy s4's imei. I finially found a guy that put the imei from another i527 into my phone, he also replaced that sticker behind the battery from the mega he used to fix mine so everything matches
banks2878 said:
my phone done that when my imei was replaced with a galaxy s4's imei. I finially found a guy that put the imei from another i527 into my phone, he also replaced that sticker behind the battery from the mega he used to fix mine so everything matches
Click to expand...
Click to collapse
I took a look and sure enough the IMEI on the phone is different than the sticker in the back. I googled about 6 different IMEI sites US and EU based and checked out both numbers. Every single site says both comeback good. Nothing stolen or odd. A couple of site said not locked. I would like to have matching IMEI numbers. I would like the one used on the label. How hard is it to get rid of the one on the phone and make it match the label.
I don't think ATT will let me swap this out for a new one. I am not the original owner and there is no insurance on it.
Thanks
SD
I sent you a private message so you can have it taken care of the right way and don't get messed around like I did my first time around
SMACk-DAB said:
I took a look and sure enough the IMEI on the phone is different than the sticker in the back. I googled about 6 different IMEI sites US and EU based and checked out both numbers. Every single site says both comeback good. Nothing stolen or odd. A couple of site said not locked. I would like to have matching IMEI numbers. I would like the one used on the label. How hard is it to get rid of the one on the phone and make it match the label.
I don't think ATT will let me swap this out for a new one. I am not the original owner and there is no insurance on it.
Thanks
SD
Click to expand...
Click to collapse
I wasn't the original owner and didn't have insurance, just had service with at&t. The phone hasn't been out for a year, so it's under warranty unless something shady was done to it. In my case the numbers all matched.
banks2878 said:
I sent you a private message so you can have it taken care of the right way and don't get messed around like I did my first time around
Click to expand...
Click to collapse
Thanks. I don't see the PM yet. Let me know what I need to do.
Thank you,
John
I know it has the radios, but has anyone been able to activate it on Verizon? They couldn't do it for me directly, so we tried activating a different tablet, cutting down the SIM, and sticking it into the 9. No dice...the cut SIM works fine in my Droid Maxx so I know it's not the the cut SIM, and the number shows up in my "about tablet" so the sim is being recognized, but there's no service.
Anyone have any luck yet and/or suggestions?
ss12108 said:
I know it has the radios, but has anyone been able to activate it on Verizon? They couldn't do it for me directly, so we tried activating a different tablet, cutting down the SIM, and sticking it into the 9. No dice...the cut SIM works fine in my Droid Maxx so I know it's not the the cut SIM, and the number shows up in my "about tablet" so the sim is being recognized, but there's no service.
Anyone have any luck yet and/or suggestions?
Click to expand...
Click to collapse
I sell Verizon, had my first customers come in with these tablets and tried the same thing (activated the SIM in an iPad). SIM in the Nexus will read the IMEI, but it shows NO network signal. On the phone with tier two tech support right now. Will report back when I have an answer!
millkim said:
I sell Verizon, had my first customers come in with these tablets and tried the same thing (activated the SIM in an iPad). SIM in the Nexus will read the IMEI, but it shows NO network signal. On the phone with tier two tech support right now. Will report back when I have an answer!
Click to expand...
Click to collapse
Great! Thanks!
I have the same exact issue...device sees the sim but it just seems like the radio won't even turn on. Started to get afraid that mine might be defective but I'm excited to see if you come up with anything!
ss12108 said:
Great! Thanks!
I have the same exact issue...device sees the sim but it just seems like the radio won't even turn on. Started to get afraid that mine might be defective but I'm excited to see if you come up with anything!
Click to expand...
Click to collapse
My customer couldn't stick around long enough today for me to continue to trouble shoot. I'm going to continue on Monday when they get back from their Christmas travels! I'll for sure let you know whatever I'm able to solve as soon as I'm able to solve it! For sure not just you... I was worried for them as well, but didn't figure that the odds of TWO brand new tablets having the exact same issue, especially not when you say the same thing!
On a side note, I cannot WAIT to get my own one of these bad boys!
millkim said:
My customer couldn't stick around long enough today for me to continue to trouble shoot. I'm going to continue on Monday when they get back from their Christmas travels! I'll for sure let you know whatever I'm able to solve as soon as I'm able to solve it! For sure not just you... I was worried for them as well, but didn't figure that the odds of TWO brand new tablets having the exact same issue, especially not when you say the same thing!
On a side note, I cannot WAIT to get my own one of these bad boys!
Click to expand...
Click to collapse
Yes I love it so far, and the keyboard folio is great, especially since I grabbed it half off from HTC last week haha.
tried at verizon store .. he tried adding imei didnt work just gave me a sim card.
came home tried adding it on the website no dice..
switched the sim card from nexus 6 into nexus 9 no dice either.
if this all might not work i might just go and switch to tmobile ... have no service half the time but at least the stuff i want to use will work with no issue!!!!!! sick of VZW crap.
Smokuevo said:
tried at verizon store .. he tried adding imei didnt work just gave me a sim card.
came home tried adding it on the website no dice..
switched the sim card from nexus 6 into nexus 9 no dice either.
if this all might not work i might just go and switch to tmobile ... have no service half the time but at least the stuff i want to use will work with no issue!!!!!! sick of VZW crap.
Click to expand...
Click to collapse
also my radio state is off and cant seem to be able to turn it on. did htc/google fuk something [email protected]?!?!?!
also any reason why factory image is missing modem from all of the files??!??
this thread is of great interest to me. Since this will really determine if I get a N9 LTE.
Also find the troubles interesting since a simple sim card swap worked with the N7 and is currently working with the N6.
I know Verizon won't do anything officially but doesn't stop us from getting our 6's running.
Hitman3984 said:
this thread is of great interest to me. Since this will really determine if I get a N9 LTE.
Also find the troubles interesting since a simple sim card swap worked with the N7 and is currently working with the N6.
I know Verizon won't do anything officially but doesn't stop us from getting our 6's running.
Click to expand...
Click to collapse
tomorrow going and getting a nano prepaid sim from walmart i hope to see if it activates on tmobile with no problem. then ill continue to wait.
Smokuevo said:
tomorrow going and getting a nano prepaid sim from walmart i hope to see if it activates on tmobile with no problem. then ill continue to wait.
Click to expand...
Click to collapse
You're a BRAVER soul then I going shopping at walmart on christmas eve.
Hitman3984 said:
You're a BRAVER soul then I going shopping at walmart on christmas eve.
Click to expand...
Click to collapse
btw opened a case with google see if they know anything with verizon.
Looking into your account, I saw that you had contact support previously today (Case: 9-41030000*****) in regards to being unable to activate your Nexus 9 LTE tablet with Verizon. I wanted to let you know that your case has been escalated to the next tier of support and is currently being reviewed. You can expect a reply by email from either the previous agent or the Specialist who has reviewed your case, within the next 1 - 2 business days.
Thanks,
Heather
The Google Support Team
Actually didn't go to Walmart trying to use the Sim card which came from my nexus 6
And connected. 30$ is spent.. I guess I'll get to test them again.. But at home just like when I left them getting 2g
Glad I sparked interest in this...I'm confident now I'll get this figured out one way or the other now that xda members are on it lol.
FYI, someone just mentioned it seems like their radio state is off. I noticed this too...i installed the 4G switcher app just to see if I could get more info from it, and it defaults that the radio state is off.
I did get it to seem to turn on once or twice but it didn't actually do anything.
I'm just hoping this isn't something stupid where verizon has decided not to sell the nexus 9 so they are blocking it from their network.
I used this app to dial *#*#4636#*#* to access the radio when it was off. https://play.google.com/store/apps/details?id=com.modoohut.dialer
Google Play Chat
Figured I'd try to chat with someone from Google...they don't know of any reason why the device shouldn't work on Verizon. Here's the transcript - http://pastebin.com/ZuhwvnAY
Smokuevo said:
I used this app to dial *#*#4636#*#* to access the radio when it was off. https://play.google.com/store/apps/details?id=com.modoohut.dialer
Click to expand...
Click to collapse
Yea the 4G switcher app gives the exact same info, and same thing showed when I tried what you did...seems like the radio is turned off, and it won't turn on.
My first thought is maybe google has the devices deactivating the radio when it detects Verizon but then they would have done the same with the 6 one would think.
Sent from my Nexus 6 using XDA Free mobile app
I think the device needs an update to work .. Would be good if someone on sprint try it too
Hitman3984 said:
My first thought is maybe google has the devices deactivating the radio when it detects Verizon but then they would have done the same with the 6 one would think.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
Well the Google Play support guy says there's nothing on their end that he's aware of for why it wouldn't work on Verizon...I wouldn't see Google doing that, but I COULD see Verizon doing it haha.
One thing I am holding onto is that I ordered this the day it went on sale on the Play Store, so its just possible Verizon hasn't done something it needs to do to allow the connection. Its all conjecture for now though lol.