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I called to get a replacement ont the 13th. They said it would take a week to get it. I called on the 18th they said it was being proccesed. I called today the 21st they said they are on backorder and have no idea when they will be available. It bothers me that they never tried to inform me of this through email or a stupid texst. Is anyones eles's vibrant on backorder? This realy sucks not getting a eta.
Called last night, same ordeal. Ordered mine a little over a week ago.
Sent from my SGH-T959 using XDA App
Im getting my replacement today no wait ordered it last week
The guy on the couch
good news and bad news...
bad news is, the T-Mobile just got slump by overwhelming phone sending back for 2 majority reasons:
#1 phone hardware/software issue for another refurb phone
#2 people took advantage of the phone upgrades for New phones out in T-Mobile like G2 on 3rd failure crisis
so that is why, many phone are on back order!! bummer...
I was told by some local cellular shops, there is one major pain in the butt issue.
all the phone they are getting from back order 80% have Hardware Lock issue.
Guess T-Mobile is enforcing the HWLock to prevent data wipe and stock Custom Rom.
I got mine an hour ago ordered last week
Sent from my SGH-T959 using XDA App
Was the phone they just sent you hardware locked. I ordered a replacement phone last Friday, bc my usb port had a short. Then Tuesday they informed me it was backordered.
-cuBe
Jonathan Rubcic
Electrical Engineer
There is another thread on this in the general section... This is what I posted there.
I call and talked to tech services [not customer service] and they said they will send me out a replacement, Sad thing is they are on backorder. I called on the 13th they said one week. I called again on the 21st That's when I found out its on backorder. I am going to call ever day till my phone gets here.
I called today 10-22 It started out with cs I told them I was very unhappy paying 500 bucks for a phone that I can't use nor be told when I would get one. I told them I was ready to switch carriers. They transferred me to a account specialist. I told her the same story she said they would pay for shipping and give me one month free data. I asked her why can I order one on line and get it but cant get a replacement for my new one? She put me on hold and came back and said she turned it over to another dept and I would get a update text from them on a new phone. I told her that every day I don't get my phone drives me closer to dropping them. I was nice to them but firm about my displeasure. Will update this thread when I get more info. Sorry about this RANT
Nope I have full access and it was already running the JI6
The guy on the couch
I was glad not to have to worry about bricking with the update that would have been the limit for me I woulda flipped out but all is well now also the gps on your new one will be super accurate...it is on mine
The guy on the couch
My replacement is on backorder as well. I had a MyTouch before my vibrant and needed a replacement. I checked my order status several times a day (like I do now) hoping it would tell me it was shipped. The status was always backorderd and so I called them to see what the hold up was and they just told be it was on backorder and didn't know why. No less that 30 minutes later my phone arrived in the mail. I hope this is the same scenario and that my replacement arrives sooner than later.
The moral of the story, T-Mobile reps don't know **** about what or when the replacements ship.
called again Same crap different day Talked to several ppl loyalty serv. customer serv. and a account specialist. They tried to tell me they have no phones at all. I said I could order one on line, they said they were backorderd too. I went to their site and got all the way to the final check out. It seems like it would have gone threw. So I quit. 2 weeks later and they still can't tell me when I would get one? Maybe i will get a new one instead of a refurb one. I think when think when they see my number they go oh **** he is calling again. What a nice $500. paper weight
update
tmo just sent me a tracking number. Did you guys get one yet?
nomadrider123 said:
tmo just sent me a tracking number. Did you guys get one yet?
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Yeah, I got one to about an hour ago. Btw, on T-mo's website it still says that my order hasn't shipped yet and that it's still on backorder. Their order status portal is far from accurately up to date.
rizoh66 said:
Yeah, I got one to about an hour ago. Btw, on T-mo's website it still says that my order hasn't shipped yet and that it's still on backorder. Their order status portal is far from accurately up to date.
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I would call tmo if I were you. at ups.com I got this Your package is in the UPS system and has a rescheduled delivery date of 10/29/2010. and in transit I sure hope it's not hardware locked
nomadrider123 said:
I would call tmo if I were you. at ups.com I got this Your package is in the UPS system and has a rescheduled delivery date of 10/29/2010. and in transit I sure hope it's not hardware locked
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I'm not bothering with a T-Mo rep. The tracking # they sent in a text shows the package shipped yesterday with a delivery date of the 28th. And it probably will be hardware locked... Damn...
I went into my local Sprint store today to pre-order the Evo 3D. All I had to do was give them my name, cell number, and e-mail address and I was added to the list. No deposit needed. I asked about getting the yearly upgrade promotional pricing. He said I had a $75 credit due June 1st, but they would most likely manually override it in the system. He gave me a direct number to call to try and get this taken care of.
I just got off the phone, and it was a piece of cake. There wasn't even any menus to go through, the CS rep picked up the phone on the first ring - must be a direct line. Anyway, she asked me a few security questions and then I told her what I was calling about. She said they will put me down to get the $199 promotional pricing not only for my line, but also the other line my girlfriend uses. Said it should take 24-48 hours in the system and they will call me back Wednesday to confirm it. I'm sure your account has to be in good standing to get taken care of. I was thoroughly impressed. The rep at the store told me to stop back up next week and they should know more about the release date.
Here is the direct line if anyone needs it: (877)775-4886
Two thumbs up for Sprint. That was effortless.
Good stuff man.... glad to hear that they took care of you. Also, good job posting the phone number for others to call. Hopefully others have success. The more folks that get this phone and the more awesome it will be.
Sent from my HTC Evo
murusmaximus said:
I went into my local Sprint store today to pre-order the Evo 3D. All I had to do was give them my name, cell number, and e-mail address and I was added to the list. No deposit needed. I asked about getting the yearly upgrade promotional pricing. He said I had a $75 credit due June 1st, but they would most likely manually override it in the system. He gave me a direct number to call to try and get this taken care of.
I just got off the phone, and it was a piece of cake. There wasn't even any menus to go through, the CS rep picked up the phone on the first ring - must be a direct line. Anyway, she asked me a few security questions and then I told her what I was calling about. She said they will put me down to get the $199 promotional pricing not only for my line, but also the other line my girlfriend uses. Said it should take 24-48 hours in the system and they will call me back Wednesday to confirm it. I'm sure your account has to be in good standing to get taken care of. I was thoroughly impressed. The rep at the store told me to stop back up next week and they should know more about the release date.
Here is the direct line if anyone needs it: (877)775-4886
Two thumbs up for Sprint. That was effortless.
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Its nice you have a good local store, but all the stores around me are terrible. I called in to confirm I could pre order the 3D in the store (as some arent doing accepting preorders yet) and asked what if I needed my account info (as my father owns the account). Left on my lunch break as I work 5 days a week and wasnt going to wait a week to get my preorder in. Arrive to find ~5 customers. I take a seat and wait as all the reps are busy (3). It took me over an hour to talk to a rep and do a 5 minute preorder, which the rep wasnt even sure about how to do it, and she wanted my PIN which I was told on the phone I didnt need.
They didnt ask for my email, only phone number, name, and PIN.
Anyone know if/where you can check the status/confirmation of a preorder? As i am weary that it was done right and really dont want to find out it was done wrong or go back to the store unless its to get my evo 3d
test878 said:
Its nice you have a good local store, but all the stores around me are terrible. I called in to confirm I could pre order the 3D in the store (as some arent doing accepting preorders yet) and asked what if I needed my account info (as my father owns the account). Left on my lunch break as I work 5 days a week and wasnt going to wait a week to get my preorder in. Arrive to find ~5 customers. I take a seat and wait as all the reps are busy (3). It took me over an hour to talk to a rep and do a 5 minute preorder, which the rep wasnt even sure about how to do it, and she wanted my PIN which I was told on the phone I didnt need.
They didnt ask for my email, only phone number, name, and PIN.
Anyone know if/where you can check the status/confirmation of a preorder? As i am weary that it was done right and really dont want to find out it was done wrong or go back to the store unless its to get my evo 3d
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Did you get any type of receipt or put any money down? Why not just go to Best Buy or Radio Shack. All you need is $50 to put down and you will walk out with a gift card and a receipt for your pre-order. No info needed with your Sprint account until you go pickup the phone.
I just like dealing with my local sprint store. They have always been very helpful with any issues I have had. I didn't want to put any money down if it wasn't required. I didn't get a receipt, but he said I will get an email confirmation in 24-48 hours. I didn't think it was that hard to give them my phone #, name, and gmail account. Plus this way, I am now guaranteed the promotional pricing. Not sure I could get that with Radio Shack or Best Buy.
[email protected] said:
Did you get any type of receipt or put any money down? Why not just go to Best Buy or Radio Shack. All you need is $50 to put down and you will walk out with a gift card and a receipt for your pre-order. No info needed with your Sprint account until you go pickup the phone.
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[email protected] said:
Did you get any type of receipt or put any money down? Why not just go to Best Buy or Radio Shack. All you need is $50 to put down and you will walk out with a gift card and a receipt for your pre-order. No info needed with your Sprint account until you go pickup the phone.
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yes i got a receipt that only mentions the $50 gift card purchase and then a separate print out of a confirmation number, but i would like to double check that as the rep (apparently) stopped half way through and realized she was preordering the htc view and not the evo3d, so if theres anyway of checking online I'd very much appreciate it. Plus she needed help a few times from another associate, so assuming this gets as popular as the original evo... I'd like to make sure my preorder is correct.
Thanks Bro!! Called the number, got my upgrade reinstated till I want to use it and it was painless!!
Now I just need to see if the EVO 3D can be software S-Off, wait till see what the Within (SGS2) looks like, or I can switch to another carrier....
worked like a charm for me too, thanks OP
I will be keeping that phone #!! Thanks so much OP - able to use my wife's upgrade to get my Evo as soon as it comes out instead of waiting until August!
What did you tell the CS rep? Just that you're looking to upgrade to the EVO 3d, but your line isn't eligible for the full discount?
BTW, If you call that number now, and your upgrade was supposed to be in june, you have to cal back on june 1st, there system does not allow them to push the upgrade when its only a few days away from the month it was supposed to be, but on the first of the month it allows them to do it once the "silver upgrade" is available on your account, according to the person I just talked to from that number
I can confirm I was able to reset the upgrade on my partners account. So now we are looking forward to two EVO 3Ds
So if my upgrade is July something... I should probably wait until then?
I have one that is the $75 eligible upgrade right now, could probably call on that maybe.
I'm just curious as to what people are saying, like are you just saying, "Hey I'm looking to get the EVO 3d when it comes out..." to that affect?
aronslusa said:
So if my upgrade is July something... I should probably wait until then?
I have one that is the $75 eligible upgrade right now, could probably call on that maybe.
I'm just curious as to what people are saying, like are you just saying, "Hey I'm looking to get the EVO 3d when it comes out..." to that affect?
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I can confirm this works too. I called that number and was told that since my partial upgrade isn't till November and my full upgrade isn't till September 2012 that I could not get the upgrade. I then called the same number again and talked to another rep and explained to them that there nothing defective with my current evo and I know I not eligible for a upgrade but I simply requested a manual override of my upgrade eligibility and they did it for me !! Took about an 30 minutes but it worked. If your eligible for a partial upgrade this process take like 5 minutes tops !! Thanks to the OP.
p.s. I think the buzz word is manual override !!
I'll be trying this tomorrow.... Thanks man!
aronslusa said:
I'll be trying this tomorrow.... Thanks man!
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I wouldn't man. July MIGHT be when the Evo 3D is released or June I don't know. But one month is easier to wait out. I think Sprint only allows for one manual override per line. I would save that override for the future.
From my Gingerbread Hero.
July of next year is when im have the $150 upgrade renewal possible.
I purchased my EVO last July, sold it back to sprint (should've ebayed it) and now am having issues with my Hero. I'm going to move away from CM on my hero to see if thatll change anything.
It randomly powercycles, it won't send or receive texts sometimes, and is just a pita! Lol
With all this talk of HTC locking the bootloader and all the speculation, I may just jump ship and move away from HTC all together.
You know, I actually never got my email for the pre order...
Sent from my iPad using Tapatalk
I pre ordered the Samsung Nexus S 4G from Best Buy.... bought the $50 gift card and everything... Never got the call when they came in.
Got one of our lines bumped up to the full upgrade eligibility, and was told to try calling back in July to see about getting another one done.
The gentleman I talked to said it is a "program they are currently running, and he is unsure when they will stop this promotion."
Thanks for posting this, you helped me a ton!
Wish I could do the phone exchange today while I have the day off. Played with the evo 3d at best buy today and canceled my pre order with them.
had a hard team seeing the "3d" effect on the screen with photos. The phone didn't access the internet. So no green hornet or spiderman.
So.... you want to pick it up today, but you cancelled your pre order for tomorrow cuz you didn't like it? Me confused.
Anyway after spending a night with it I will tell you in my experience it gets much easier to view the 3D once you get used to it.
had 2 pre orders. Best Buy and Sprint. Did sprint at first, because I figured they would have the best stock. Then found out the transfer credit for switching from a different carrier was being discontinued today (originally?)..
So I asked sprint about buying a phone and exchanging it later. Person I spoke with said if I did that, I would lose my place on the pre order list.
So best buy was a few stores down, spoke to them. Said it would be no issue. So placed a new order there, but then found out I was like 30th? on the waiting list versus 1st at the sprint store. Spoke to a different person at Sprint, said it would be no issue. So switched to the nexus S 4g.
Used BB gift card to buy an otterbox defender case just now and have an appoitment to switch out phones on sat morning... (work 8am to 11pm friday )
Oh ok got it. Anyway Sprint extended the number porting credit till next month I believe so you should be good.
Also if you don't buy the phone from Sprint that port-in credit gets chopped from $125 to $50 or $0. You're better off doing it the way you are anyway.
yeah. After I had already transferred over.
In the end, I just hope I get no issues saturday morning! if I do, I'll be furious...
hey, this is what's happening with mine. A week ago from today, I've placed an online order through attwireless which had cost me 300 plus tax. However,right after i've submitted my order, I ended up on the bestbuy websites advertising their $50 giftcard with its upgrade plan. so i've decided to call back at&t to cancel my order within 24 hours. when i got a chance to talk to the lady i was surprised because she couldn't cancel my order since it's in the "process" and she just told me to send the phone back once i receive it. This order was done on last tuesday, Feb 8th and it's hilarious that i couldn't even get it to cancel the shipment the day after, since it was TOO late. So what the heck, i just went to the BBM and preordered mine.
right now, i have a galaxy note package right on my desk sent by at&t but when i see my bank account, i do not see anything debitted by at&t yet. i've been talking to 4 diff. reps and they all say they charge your account right away at the checkout page. Apparently, they don't know what's going on with my status. Only exception was the iphone, she says, which had taken extra 7days to charge the customers.
but my question is will I be able to sign a contract on sunday when i go pick up my galaxy note with BBM even i have the actual note in my position from att?
will their system block me from getting another one? but they didn't even charge me???!!? if that's the case, i guess i have to send it back before sunday so i don't have any trouble getting mine at BBT.
since, att has 30 days return policy, i was maybe thinking about keeping it til i see the "-317.99" on the bank statement.
what do you think guys? should i take the risk?
I would suggest you be honest and just return the ATT phone.
Knowing AT&T, they will charge you. Maybe not right off the bat but they'll find another way like your monthly bill.
if you return the phone, it will take another 5 days to make a reversal or to cancel your phone/line upgrade before you can apply for another phone/line upgrade, so if you have plans of returning the phone, return it asap.
from ATT:
We will get you. We will track you with GPS and send warnings and even access your camera and watch you.
And we are just getting started.
Thanks for shopping AT&T !
If your contract has not been reversed, you will not be able to buy a 2nd Note at the 2 year price.
If however you ARE able to for whatever reason, keep the AT&T phone. See what happens.
Worst case scenario you get charged for it. If so, go to any AT&T store and return it. Easy as that.
They won't add it to your monthly bill.
Seriously, I have been a loyal AT&T customer for OVER 10 years, with 5 phone lines and 1 data only line (paying almost $400/mo) and this time, I almost told then to "GO F*** OFF!!"
Back story: First, the news that the 920 was releasing was released in September. In October, we found out that AT&T was able to get an exclusive for 6 months on the device. We also had the WP8 release event from Microsoft. November, AT&T FINALLY releases pricing for the 920 and a release date. No news on Pre-Order availability until it was a few days from release date.
Now, AT&T did such a HORRIBLE job on educating their own customer service reps, that I almost just gave up.
1. I tried to pre-order online, but since I have a corporate discount on my account, I had to go through their Enterprise Portal and pre-order was blanked out so I could no do it.
2. I thought I would be sly and order it by phone. Everything went well until the rep told me it was $199.99... I choked and told her "No Thanks"!
3. I went into the store when it opened (Wed Nov 7). Rep there didn't even know pre-orders were being accepted but after much assuring by me and looking in her computer, she started my order. After finishing she GUARANTEED me it would arrive by Friday, that is what the computer was telling her.
Friday comes and my phone is still in "Processing" state. I called to get an update and I was told it was being processed and would ship soon. In other words, she had no freaking clue.
I bash AT&T on FB and get a text from a rep from my store asking me what's up. We text for a while and come to find out that it may take a week or more for my phone to ship. The original rep should have told me that, but no, set my expectations really high to get smashed.
After looking over my order some more, he finds out that my free charging pad was not added to my order, so now I have to go BACK and get that fixed.
To make it worse, the availability of the phone in AT&T stores has been lackluster at best. I'm talking most only are getting 3 devices in Black, Red and/or White for sale. All other colors have to be ordered.
Oh, they are not even letting people in line waiting to get one know that they are out of stock, instead, they are letting them stay there waiting for an hour+ at a time to tell them they have none, but then try to sell them on a S3, Note 2 or an iPhone 5.
So, where did AT&T drop the ball? Hell, if you read up and also what others around the country have been saying, they pretty much dropped it everywhere they could, and even in some placed you didn't think they could!
I'm going to wait out for my Yellow 920. I am going to get over all this eventually, but all I can tell you know is, if I ever go to pre-order a phone from AT&T and am told it will arrive on launch date, it will be in writing and someone will pay for it if it falls through.
If you plan to go to a store and wait in a "line" for this phone, just go up and ask over someone shoulder to see if they even have one.
Agreed. I preordered my red 920 on the 7th, was guaranteed that it would arrive by the 9th. Now being told it won't even ship for another "week or two". Being told that it was first come first serve, but I know people who preordered on the 8th received their phones on the 9th as promised. Very annoyed by all of this, honestly.
I learned a long time ago not to preorder from AT&T except in store. I have yet to in the stores on morning/mid day or even early afternoon of a release day device and not be able to get one. Now I live in Maine so obviously that is a lot easier than if you live in a big city or what not.
2 Stores near me got plenty of Note II's, 8X's and 920's. The one I chose to go to had the 10 black 920s, 10 white, and 5 red. No Yellow or Cyan.
The last time I preordered online I got my phone about a week after release, even though the devices were in stock at the store.
I preordered both the iPhone 3gs and 4 in store and they were both there release morning.
in store...
crawlgsx said:
I learned a long time ago not to preorder from AT&T except in store...
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I preordered in store early Wednesday and am still waiting, so this is no sure fix. I also am not getting the charger and will have to return to the store to argue about it. I did have the option of shipping the phone to the store, which considering the store had it in stock on Friday would have been a better idea this time since even if my phone wasn't there I would have just taken one of the ones they had. As preordered Lumia 900s that were shipped directly arrived before the models in store, how would you have guessed? Certainly AT&T botched this release in the US.
Damn unfortunate . I ordered a 920 Cyan thru Att premier on Nov 8 and got it today Nov 10. They shipped it overnight instead of 2 day :good:
Talderon said:
Seriously, I have been a loyal AT&T customer for OVER 10 years, with 5 phone lines and 1 data only line (paying almost $400/mo) and this time, I almost told then to "GO F*** OFF!!"
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The bigger question is why in the name off all things good and holy are you paying AT&T so much money? Switch to Straight Talk and pay half of that for four lines, and that includes all-you-can-eat minutes/text/data?
I'm confused, why are you paying so much??
My family plan with 5 lines and 4 out of the 5 have 3GB data and we're only paying $250 a month.
AT&T stores are having issues with the amount of L920 they are getting in stores. The store I went to only had 1 nokia in stock which was in black. Couple other stores in the area had maybe 2-3 in stock. Maybe none.
I avoided the whole pre-order nonsense and
took a chance that I would get the phone by getting in line at the store Friday morning. I have pre-ordered before and had a similar experience and will never do it again. All in all, I was able to get the phone Friday after waiting in line outside the store for 30 mins. and once I got inside the store, about an hour.
Alpha0ero said:
took a chance that I would get the phone by getting in line at the store Friday morning. I have pre-ordered before and had a similar experience and will never do it again. All in all, I was able to get the phone Friday after waiting in line outside the store for 30 mins. and once I got inside the store, about an hour.
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You guys had lines for the Nokia? That's weird, I've seen videos of people waiting in line and there's about 5-10 other people but I never seen any type of line at my AT&T store.
I went on launch day.
I live in Las Vegas, Nevada.
Yep
emckai said:
You guys had lines for the Nokia? That's weird, I've seen videos of people waiting in line and there's about 5-10 other people but I never seen any type of line at my AT&T store.
I went on launch day.
I live in Las Vegas, Nevada.
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I got there at 8:30 and attached is a picture of the line at that time. This AT&T is across the road from Dell here in Austin so maybe that would explain it.
Alpha0ero said:
I got there at 8:30 and attached is a picture of the line at that time. This AT&T is across the road from Dell here in Austin so maybe that would explain it.
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Well it's good you still got your phone. I'm waiting on the wireless charging pad XD
I feel your pain
Talderon said:
Seriously, I have been a loyal AT&T customer for OVER 10 years, with 5 phone lines and 1 data only line (paying almost $400/mo) and this time, I almost told then to "GO F*** OFF!!"
Back story: First, the news that the 920 was releasing was released in September. In October, we found out that AT&T was able to get an exclusive for 6 months on the device. We also had the WP8 release event from Microsoft. November, AT&T FINALLY releases pricing for the 920 and a release date. No news on Pre-Order availability until it was a few days from release date.
Click to expand...
Click to collapse
I have a similar story, but mine was worked out so I actually received my phone today via FedEx and I will never order another device where they have to deliver it. I went online after mid-night to try and order the device, but everything it kept trying to charge me an extra $150 for the charging plate and the $100 which was to drop the phone to $99. So I called ATT and the first rep couldn't tell what was going on and chalked it up to me being a corporate account user. So I had to call back the next day and waste another hour on the phone with a corporate rep who finally told me to just order it and they would credit it back after the fact - what part of stupid, do I look? So I wasted an hour on phone before work and called back at Lunch to find out that I had a code which showed my service plan wasn't compatible with the offer, and that they needed to update it. So I wait for a supervisor, explain my situation for the third or fourth time and get cut off before she can correct the freaking problem. I finally call back and speak to gentlemen by the name of Jose, who walks me to through, count them, 4 transfers before we get back into the corporate account section and a darling young lady sets the code correctly to reflect a current voice and data plan compatible with the offer and I immediately am able to order the phone on their website. This is the afternoon of the 7th of November. They process my order, it gets sent out to FedEx and of course, two day deliver doesn't mean a hill of beans to them. I see a status that it was picked up the morning of 8 November and estimated for delivery on 12 November. So I go through the entire weekend without a new toy to play with; but no biggie, I got the phone and charging plate after being told by ATT that the plate was on backorder. SO I AM NOW HAPPY. If I could only get my wireless hotspot, all would be golden.
AnyMal said:
The bigger question is why in the name off all things good and holy are you paying AT&T so much money? Switch to Straight Talk and pay half of that for four lines, and that includes all-you-can-eat minutes/text/data?
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emckai said:
I'm confused, why are you paying so much??
My family plan with 5 lines and 4 out of the 5 have 3GB data and we're only paying $250 a month.
AT&T stores are having issues with the amount of L920 they are getting in stores. The store I went to only had 1 nokia in stock which was in black. Couple other stores in the area had maybe 2-3 in stock. Maybe none.
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I pay more because I am on an Enterprise Unlimited Data Plan (means no throttling, EVER) with all 5 lines and a few of the devices have insurance.
Strait Talk is out of the question because of the plan stipulations and level of service I would lose with those plans over the Enterprise service.
As for an update. Nope, still no phone and still no word on when it will ship.
Latest update other than it not shipping:
Ok, when I pre-ordered, I ordered the phone and a charging STAND. What ended up happening is, they placed the order for my PHONE and a charging PAD (after corporate discount, it was $25). When I questioned why my FREE pad was not on my order, come to find out they ordered the phone and I PAID for the free pad. So they fixed that, then I placed the order for my stand and it was $37 after corporate discount..
I hate AT&T!
Talderon said:
I pay more because I am on an Enterprise Unlimited Data Plan (means no throttling, EVER) with all 5 lines and a few of the devices have insurance.
Strait Talk is out of the question because of the plan stipulations and level of service I would lose with those plans over the Enterprise service.
As for an update. Nope, still no phone and still no word on when it will ship.
Latest update other than it not shipping:
Ok, when I pre-ordered, I ordered the phone and a charging STAND. What ended up happening is, they placed the order for my PHONE and a charging PAD (after corporate discount, it was $25). When I questioned why my FREE pad was not on my order, come to find out they ordered the phone and I PAID for the free pad. So they fixed that, then I placed the order for my stand and it was $37 after corporate discount..
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My ordering history:
Nov 9-- Online ordered
Nov 12--Order was cancelled, Online ordered again
Nov 13--Order was cancelled again, Ordered on phone
Nov 14--AT&T premier agent told me my order was shipped
Nov 15--Check my order status again, the order is back ordered
Nov 16--Order is in processing