My friend got the razr 2 days ago ans this morning it didn't want to turn on. I did the power and volume up and got it to start to boot but then it just shut down. Any ideas what could be wrong
Sent from my Nexus S 4G using xda premium
I'm having this problem too.
Sounds like the battery's dead.
[TSON] said:
Sounds like the battery's dead.
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Is this a failed attempt at a troll, or are you being serious?
Yeah battery died. Ask for a razr replacement.
He took it back to verizon and they replaced the phone. Kinda weird that it just would not respond. I got it to start to boot but then it just turned off. After that nothing even after letting it charge for a couple hours it was just dead.
Sent from my Nexus S 4G using xda premium
had that issue myself, battery dead after a week... another razr died after 2 weeks..
I know this is gonna seem lame, but I thought all micro USB cables are created equal, but they aren't. I was using my Skyrocket micro USB charger to charge the RAZR, and it wouldn't charge. When I plugged in the one that came with the RAZR, it charged right up. Not sure if you're using a different cable, but its worth a shot...
Sent from my SAMSUNG-SGH-I727 using XDA App
White light on
hi all.
I have a razr xt910 as well that wont turn on either. When I plug it in i get a white light at the top left of the screen.
did anyone else experience this?
The white light meens that it's pluged in via USB, but the battery is too low to boot. fix by pluging it in to the wall.
If you have droped data go here:http://forum.xda-developers.com/showthread.php?t=1520970
My wifes dis the same thing with the white light. Used the wallcharger and it booted up in 15
So I am on my second battery right now. The first one just decided it shouldnt turn on. I could plug the charger in and the notification light wouldnt turn on, pull the battery and it would. Well, now my second battery is doing the samething. I had left it on the charger while I was outside doing stuff, came in in the afternoon, dead phone. Pulled and replaced battery a few times, phone still wouldnt turn on. Then I plugged in the charger and no notification light would come on. So I finally pulled the battery and with the battery out I plugged in the charger and then the notification light would come on. What the hell is going on here?
Anyone else have these problems? Now I have to drive 30+ miles one way to my nearest Verizon store to replace this damn thing and I am not happy about this one bit. Anyone on here have any suggestions for me?
remmy5r said:
So I am on my second battery right now. The first one just decided it shouldnt turn on. I could plug the charger in and the notification light wouldnt turn on, pull the battery and it would. Well, now my second battery is doing the samething. I had left it on the charger while I was outside doing stuff, came in in the afternoon, dead phone. Pulled and replaced battery a few times, phone still wouldnt turn on. Then I plugged in the charger and no notification light would come on. So I finally pulled the battery and with the battery out I plugged in the charger and then the notification light would come on. What the hell is going on here?
Anyone else have these problems? Now I have to drive 30+ miles one way to my nearest Verizon store to replace this damn thing and I am not happy about this one bit. Anyone on here have any suggestions for me?
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If you bought it from Verizon and not second hand, then you have 1 year warranty. I suggest you call Verizon's customer service and speak with them and get a replacement sent. I've done this multiple times with just about every phone I've had. 1800-922-0804 is what I dial. to get to them, press 0, then press 0 again, and it will ask for your account password, then a rep will get on the phone.
best of luck.
If the phone is older than 30 days, or maybe it's 14 now with Verizon, they give you a refurbished phone, if you are over that period and went to the store I'm pretty positives all they would do is order you the replacement refurb phone. 30+ miles each way is a hike, save the gas money
remmy5r said:
So I am on my second battery right now. The first one just decided it shouldnt turn on. I could plug the charger in and the notification light wouldnt turn on, pull the battery and it would. Well, now my second battery is doing the samething. I had left it on the charger while I was outside doing stuff, came in in the afternoon, dead phone. Pulled and replaced battery a few times, phone still wouldnt turn on. Then I plugged in the charger and no notification light would come on. So I finally pulled the battery and with the battery out I plugged in the charger and then the notification light would come on. What the hell is going on here?
Anyone else have these problems? Now I have to drive 30+ miles one way to my nearest Verizon store to replace this damn thing and I am not happy about this one bit. Anyone on here have any suggestions for me?
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Just had my Rezound battery die last night. It was freezing outside and my battery was at 1%. The screen just went blank. When I got home, plugged in the charger. The notification led came on for 3 seconds then went back off again. Tried several chargers I had and pulling the battery and plugging it in.
Weird.
Verizon has the 14 day return/exchange policy now. I was at 12 days so I just went in and they replaced the battery with a brand new one from a Rezound box. I assume they will send that unit back RMA. My phone works now.
You're not the only person having battery death issues. Not sure why this is a problem on the Rezound. I recently purchased an extended battery ironically. It will be arriving tomorrow.
Here's to hoping that it won't die. I should buy some spares just in case. Make sure you call customer service and report the issue. It is tracked.
I was also having an issue charging from a dead battery (would charge just fine otherwise). The charging indicator would not stay lit, but after giving it 10 minutes or so, repeated attempts to power on would eventually work and then it would charge normally.
Had this happen several times and then reflashed the stock image. Seems to be working as it should now. However, when I got my phone it had a dead battery it wouldn't charge. So we'll see what happens.
Note: was running Senseless 1.0 and de-bloated. Stock rom kernel. If it matters....I probably didn't get a clean install when doing it all.
Rezound has a known issue that if the battery dies to far you'll need something else to charge the battery. Some people have used their old thunderbolts to give it a pre charge, buy the stand alone charger from Verizon. Or just don't let your phone discharge tthat far.
Sent from my ADR6425LVW using XDA App
nosympathy said:
Rezound has a known issue that if the battery dies to far you'll need something else to charge the battery. Some people have used their old thunderbolts to give it a pre charge, buy the stand alone charger from Verizon. Or just don't let your phone discharge tthat far.
Sent from my ADR6425LVW using XDA App
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Good to know - is that all or most Rezounds? Because I wonder if I should swap mine while I still can.
Like I said, I was having that issue and after flashing the stock RUU (updated one, .6) my phone is charging a dead battery just fine (2 for 2 so far, fingers crossed).
Actually brand new in the store mine had a dead battery and it would not charge, so they gave me a new battery. Perhaps there was a fix in that updated RUU. It's just a suggestion - after I confirm this works consistently I'll see what happens with some other roms.
Alternatively, it's also possible the stock RUU doesn't let you drain the battery as far as the roms do. I was able to power back on several times until it finally wouldn't (and no led flashing at that point), but now it charges from there.
Yea, I woke up one morning and my phone was deader than a door nail. Popped on the charger and no notification light, called Verizon to whine and prepared to stop by the store to get a replacment battery. However just for kicks I plug the phone back on the charger (ok my laptop) and after 1/2 hour the notification light popped back on and the battery started to charge. Now Prior I was having a high rate of discharged getting about 2 hours of use and 5 on standby (airplane on, WiFi and Data off) and still having the high rate of discharge. I started to investigate why the phone was getting hot and discharging so fast. Now I couldn't fine the culprit (I think WIFI was the cause) but I just did a factory reset, reloaded my rom and kernal and poof, everything return to normal including much longer discharge rates and I'm much happier now (Adult Beverages and household chemicals indigestation).
If you go to HTC's website it actually has a faq on this. Their response goes pretty much like this. If you drain your battery till the phone shuts off, plug your phone in. It will flash the notification light then there will be no charging light. The light could take 20 minutes or more to turn on. I also had this problem like you guys but just put it on charge over night and it will be fine. Just don't kill it to 0 anymore.
Found the Quote: My phone won’t power on. What can I do? close
If your phone will not power on, your battery may be drained or not seated correctly.
Tips:
If the battery is completely dead, the phone will need to charge for a few minutes and then should power on once this happens. When plugging the phone into the charging, the notification light may not light up immediately as the battery is completely dead. Let it charge for about 20 minutes before trying to power on.
Make sure you are using the AC charger that was supplied with your phone
Sent from my Rezound using xda premium
battery discharges while plugged in and using it
ok, so this happened with the stock rom, and two other roms i had.
What would happen is if you plug the phone in, and use it, you would expect it to charge while you are using it. It did on my dinc. it actually discharges while you use it and it is plugged into the supplied charger.
This is not a good thing. I am wondering if anyone else is having a similar experience.
One interesting side note.
I installed rezrom recently, and after the initial install i didn't experience this problem and got a 24 hour charge out of the battery. Now on my second charge only lasted 7 hours, and i get that drain while plugged in again.
Are you using the stock charger or a different one? You might not be charging at 1amp.
Sent from my ADR6425LVW using xda premium
I am using the stock charger. I have two actually, one from my dinc, which also supply 1 amp of power
That's really crappy and definitely an issue they need to address. My Rezound sucks on the battery like a wine-o on a Friday night, but it's never gotten to the point of blacking out.
I am just interested to know if anyone else is experiencing this issue of it being plugged in and not charging when u surf the net, but actually discharges.
The whole issue of it not powering up for 15 minutes after it dies is a bunch of crap too. my dinc does not do this, and god forbid that my phone dies in an emergency situation and i need to get a hold of someone fast!
oh i forgot to add that i called VZW and complained about this, and they going to send a new battery. Something tells me this won't resolve this issue though
I have the official HTC 2750 battery and Its been good except 2 mornings I woke up to an unresponsive phone with no charge notification after plugging it in.. Pulling the battery and reinstalling let me start the phone up. I have had this phone/battery combo for 2 weeks.. should I try to get a replacement battery or is this normal. There have been two different answers here and I want to do the right thing here...
Sent from my Xoom using xda premium
UgXvibe said:
I have the official HTC 2750 battery and Its been good except 2 mornings I woke up to an unresponsive phone with no charge notification after plugging it in.. Pulling the battery and reinstalling let me start the phone up. I have had this phone/battery combo for 2 weeks.. should I try to get a replacement battery or is this normal. There have been two different answers here and I want to do the right thing here...
Sent from my Xoom using xda premium
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So you are saying the phone died, then refused to charge on the extended battery?
carm01 said:
So you are saying the phone died, then refused to charge on the extended battery?
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Yes, exactly. Not sure if it was entirely discharged. I'll leave it off the charger tonight and see if it does it again by morning. I'll let you know battery % once I get it booted.
Sent from my ADR6425LVW using xda premium
From the beginning, phone was on charger, charging then came back later (phone still on charger) no led, nothing, phone wouldnt turn on.
So, my wife's RAZR took a bath the other day, we dried it off and I left it in rice for a day or so. I took it out of the rice, plugged it in with cables that came with it and got the white light. I Ieft it alone for awhile, came back to to it, white light was off. I restarted the phone and had no issues. She was able to use the whole next day. That night her battery gave her the low warning signal so she plugged it in. Some woke up yesterday morning and the white light is back. Let the phone sit All day on the charger and still got the light. Tried to boot the phone, it starts to boot then flashes back to white light. At this point I've chocked the phone as a loss. I can still access fast boot and stock recovery (never rooted), is there any way to access the internal memory for the photos she took before we turn it in to the insurance? Or maybe someone else has an idea to power it up? (Without taking it apart, she wouldn't let me)
Thank you for your help in advance.
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Anyone?
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It's gone bro, accept it.
Sent from my DROID SPYDER using xda premium
When I've let my phone power down itself because of a depleted battery, it's taken about 5 minutes before it allows me to power back up. Is this the way the DNA deals with powering back up after a dead battery causes it to shut down? And why? I've never encountered this with other phones.
Sent from my Droid DNA
The DNA is my first phone with a non removable battery. I'm not entirely sure if this is true or not, but it might be a bad idea to let a phone with a built in battery completely die. With my other htc devices (Incredible and Incredible 2) it took about 2 minutes before the phone actually let you turn it on after letting it hit 0%. My Galaxy Nexus was about 30 seconds before it let you power it back on. My guess is that it's something that HTC has done, for what, I do not know. My best guess is that it's a preventative measure. I have yet to go below 10% on my DNA.
Edit: Derp, It's only a bad idea to let it die if you're stuck in a bootloop. Don't know why I forgot that.
What charger are you using (OEM, cheap-o from walmart, some random micro usb cable, etc.), and what is the power source (wall outlet, computer, car, etc.)? I've found that the wrong combination can barely keep my phone from draining, so if whatever you are using is charging too slowly then that could account for the long wait time.
blackstallion said:
When I've let my phone power down itself because of a depleted battery, it's taken about 5 minutes before it allows me to power back up. Is this the way the DNA deals with powering back up after a dead battery causes it to shut down? And why? I've never encountered this with other phones.
Sent from my Droid DNA
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I let my HTC Vivid die like that once and it took a while before it wanted to come back on too. Probably a similar principle to starting a car. Need to have a little juice in the battery for it to turn over. I think the charging light goes out momentarily when you first turn it on; there may be some momentary gap in charging that requires a tiny bit of battery juice.
Sent from my HTC6435LVW using Tapatalk 2
Its appears that happens with HTC phones,my rezound and incredibles went thorough with that.
Sent from my DNA
i was out doing stuff and my Dna ended up dying. so when i got home i noticed that the red notification light wouldn't stop flashing. so i plugged it in to charge and the red notification light still did not go away. so i let it charge the whole night and still the light is flashing but will not boot on. someone please help
Have you tried holding the power button down for at least 10 seconds or more?
Sent from my HTC6435LVW using xda app-developers app
iGalaxzy said:
i was out doing stuff and my Dna ended up dying. so when i got home i noticed that the red notification light wouldn't stop flashing. so i plugged it in to charge and the red notification light still did not go away. so i let it charge the whole night and still the light is flashing but will not boot on. someone please help
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Try a different charger/cable
Are you using the original cable? Most HTC phones will do that if the battery is completely dead, you have to let it charge with a charger that is the same or higher amperage than the one it came with. Once the light stops blinking, you should be good to turn it on.
When you say ended up dying, are you meaning it died once, or it died, you turned it back on to try and read a text or get a number till it died again, etc.
I'm asking for a valid reason not just picking on you. But Yeap make sure you're using the OEM stock HTC charger or another charger.
If that doesn't work try the computer. Whatever you do don't keep trying to turn it on until it actually starts charging.
Sent from my HTC6435LVW using Tapatalk 2
I had this issue when I was softbricked. I hit the volume up button and it stayed on constant and charged so I could get to bootloader
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