My friend got the razr 2 days ago ans this morning it didn't want to turn on. I did the power and volume up and got it to start to boot but then it just shut down. Any ideas what could be wrong
Sent from my Nexus S 4G using xda premium
I'm having this problem too.
Sounds like the battery's dead.
[TSON] said:
Sounds like the battery's dead.
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Is this a failed attempt at a troll, or are you being serious?
Yeah battery died. Ask for a razr replacement.
He took it back to verizon and they replaced the phone. Kinda weird that it just would not respond. I got it to start to boot but then it just turned off. After that nothing even after letting it charge for a couple hours it was just dead.
Sent from my Nexus S 4G using xda premium
had that issue myself, battery dead after a week... another razr died after 2 weeks..
I know this is gonna seem lame, but I thought all micro USB cables are created equal, but they aren't. I was using my Skyrocket micro USB charger to charge the RAZR, and it wouldn't charge. When I plugged in the one that came with the RAZR, it charged right up. Not sure if you're using a different cable, but its worth a shot...
Sent from my SAMSUNG-SGH-I727 using XDA App
White light on
hi all.
I have a razr xt910 as well that wont turn on either. When I plug it in i get a white light at the top left of the screen.
did anyone else experience this?
The white light meens that it's pluged in via USB, but the battery is too low to boot. fix by pluging it in to the wall.
If you have droped data go here:http://forum.xda-developers.com/showthread.php?t=1520970
My wifes dis the same thing with the white light. Used the wallcharger and it booted up in 15
Related
I've never had any problems charging my Razr. Last night I plugged it in my charger and nothing happened. I turned the phone off, turned it back on, plugged in charger and still nothing. I then turned off the phone and plugged in the charger. The phone turned on but didn't charge. It seems the phone recognizes the charger, but won't charge. Maybe defective phone or battery? I would assume Verizon would replace the phone. Don't ya think?
JDunc said:
I've never had any problems charging my Razr. Last night I plugged it in my charger and nothing happened. I turned the phone off, turned it back on, plugged in charger and still nothing. I then turned off the phone and plugged in the charger. The phone turned on but didn't charge. It seems the phone recognizes the charger, but won't charge. Maybe defective phone or battery? I would assume Verizon would replace the phone. Don't ya think?
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Had u tried car charger? (lighter charger? How do u call it?)
Sent from my XT910 using Tapatalk 2
I've tried 2 motorola chargers, so two different USB cables. Another off brand chargers, and a car charger. All to no avail. Very confusing to me.
JDunc said:
I've tried 2 motorola chargers, so two different USB cables. Another off brand chargers, and a car charger. All to no avail. Very confusing to me.
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Okay
1. Power off ur phone
2. Power and vol +/- (~10 secs)
3. Navigate to BP Tools (vol down), enter on it (vol up)
This will enable charge module (battery icon with an ?)
4. Plug wall charger and tell me what happens.
Cheers
Sent from my XT910 using Tapatalk 2
By hitting vol up will select BP Tools? If so when I do that the phone starts up and I plugged in wall charger. Still nothing. Thanks for the suggestion though. Hope Verizon will do something to fix it.
JDunc said:
By hitting vol up will select BP Tools? If so when I do that the phone starts up and I plugged in wall charger. Still nothing. Thanks for the suggestion though. Hope Verizon will do something to fix it.
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You're wellcome
For sure. If defective you'll get a replacement.
Thanks
Sent from my XT910 using Tapatalk 2
Battery is at 30% and I'm getting a replacement overnighted. Would they check to see if I'm rooted and make me pay for the replacement? The phone is in great shape. Anyway I can unroot with battery at 30%?
JDunc said:
Battery is at 30% and I'm getting a replacement overnighted. Would they check to see if I'm rooted and make me pay for the replacement? The phone is in great shape. Anyway I can unroot with battery at 30%?
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Could be a problem with the USB connection, obviously, but try putting a kettle pressure on the connection, i used to have issues like that with my blackberry back in the day. Maybe you could get it charged enough to Dartmoor back to stock.
Sent from my DROID RAZR using xda premium
Kettle pressure and Dartmoor back to stock sound foreign to me haha
JDunc said:
Kettle pressure and Dartmoor back to stock sound foreign to me haha
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Click to collapse
Yep, you're safe to unroot
Sent from my XT910 using Tapatalk 2
So I received my first warranty phone Friday. It worked for two hours then wouldn't send/receive text or calls. I guess the radio in it wasn't any good. I went into the store again and they waived the overnight fee and I got other warranty phone yesterday. It worked fine and I was glad. I went to charge it last night and it wouldn't charge. My car charger worked fine. It seems to be a USB issue since no USB chargers will make the phone charge. How many times do they have to send me a phone before I can complain that I want a brand new phone?
JDunc said:
So I received my first warranty phone Friday. It worked for two hours then wouldn't send/receive text or calls. I guess the radio in it wasn't any good. I went into the store again and they waived the overnight fee and I got other warranty phone yesterday. It worked fine and I was glad. I went to charge it last night and it wouldn't charge. My car charger worked fine. It seems to be a USB issue since no USB chargers will make the phone charge. How many times do they have to send me a phone before I can complain that I want a brand new phone?
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are you chewing on the end of your charger or using it as a sexual device?
iolinux333 said:
are you chewing on the end of your charger or using it as a sexual device?
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What kind of answer is that...?
cedrikfd said:
What kind of answer is that...?
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I think I'm losing my mind waiting for official ICS
JDunc said:
So I received my first warranty phone Friday. It worked for two hours then wouldn't send/receive text or calls. I guess the radio in it wasn't any good. I went into the store again and they waived the overnight fee and I got other warranty phone yesterday. It worked fine and I was glad. I went to charge it last night and it wouldn't charge. My car charger worked fine. It seems to be a USB issue since no USB chargers will make the phone charge. How many times do they have to send me a phone before I can complain that I want a brand new phone?
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Click to collapse
Typically, Verizon has had a 3 strike rule. You'll have to go through phone support, since this almost never occurs at the store level. When there's been 3 complaints over the same problem, and you're vocal...insistent but not rude... you can get a new phone. If you're not getting results, ask to speak to the customer retention department.
My wife razr maxx wwont charge or turn on,there sending her a replacement phone over night,is it going to be a refurbished phone?
Sent from my DROID RAZR using xda premium
Yes. I asked the guy if these a refurbished phones and he said, "They are certified like new phones." So essentially refurb. This is my 4th Razr, 3rd refurb, and it seems to be in working order. Maybe I won't have to ask for a new phone after all.
My wife razr maxx crap out two days ago and now my razr maxx completely died today and won't charge or turn on,now there's a white led light on right side of phone,does anybody have a fix?I don't want to send it in and get a refurbish phone,please help.
Sent from my Galaxy Nexus using xda premium
I have the exact same problem !! Any ideas how to fix this problem that the phone is not charging only White LED lights? Doesnt recognises any USB connection
So my phone will not charge over 20% and its getting super hot... I'm talking melt the back hot... I took the otter off it because the plastic was starting to stick to the phone.
I don't know what happened.. the phone was fine when I woke up... after a few hours of light use i noticed it was really hot in my pocket... I took it out to find the battery was almost dead... and it was smoking hot. I shut it down and let it cool off. Now when I plug it in I got the "your phone is consuming more power than your charger can supply" message. Mind you this is the charger I always use and have never had this issue. Even after being plugged in for hours the phone will not charge over 20%... and again.. its getting super hot.
So this has to be a hardware problem right? I want to bring it into sprint but I'm afraid they will want to charge me 150 for a replacement. Should I go through HTC instead? If I do I am stock rooted... how can I get my phone back to normal so HTC can't tell?
Also I did not download any new apps or anything that would screw with my phone.
Sent from my Xoom using xda premium
NissanNick said:
So my phone will not charge over 20% and its getting super hot... I'm talking melt the back hot... I took the otter off it because the plastic was starting to stick to the phone.
I don't know what happened.. the phone was fine when I woke up... after a few hours of light use i noticed it was really hot in my pocket... I took it out to find the battery was almost dead... and it was smoking hot. I shut it down and let it cool off. Now when I plug it in I got the "your phone is consuming more power than your charger can supply" message. Mind you this is the charger I always use and have never had this issue. Even after being plugged in for hours the phone will not charge over 20%... and again.. its getting super hot.
So this has to be a hardware problem right? I want to bring it into sprint but I'm afraid they will want to charge me 150 for a replacement. Should I go through HTC instead? If I do I am stock rooted... how can I get my phone back to normal so HTC can't tell?
Also I did not download any new apps or anything that would screw with my phone.
Sent from my Xoom using xda premium
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If it was a hardware issue and within the warranty period which it is lol then sprint wont charge you anything
-Cupper- said:
If it was a hardware issue and within the warranty period which it is lol then sprint wont charge you anything
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Question, are you using the charger that came with the phone? This phone, battery, appears to be very picky about chargers.
Sent from my EVO using xda premium
No I'm using a palm charger.... could that really fry it? I doubt that's the issue.
Sent from my Xoom using xda premium
Yes the palm charger very well may be your issue. Perform a factory reset and switch to the regular/stock charger to see if it will help.
#Root-Hack_Mod*Always\=LTE
mcvoss said:
Question, are you using the charger that came with the phone? This phone, battery, appears to be very picky about chargers.
Sent from my EVO using xda premium
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Click to collapse
Yeah stock charger
Sent from my EVO using Tapatalk 2
I am also getting same issue but not so serous. But freaking ..HTC desire V. Most of time, it shows charging (USB) while none of wire is connected, even in my pocket n feel..its little hot.i got this error after using non-htc cable n charger..though, which i used those before too....
Any idea..plz help.. did not try original charger n cable yet..while i am charing battery apart from desire V...with a universal charger
Sent from my GT-P6800 using XDA Premium HD app
I bought this phone when i was in usa about 2 months ago,i lost the charger that came with this phone , phone was running just fine till yesterday , till it ran out of battery and switched off by itself , now when i connect the wall charger (the samsung one) it does,nt switches on or take charge , i tried to hard reset but no go, it ,does,nt responses on any button combo i found on this forum , only when i connect it with the usb data cable (the samsung one) it flashes white led light .... car charger did,nt work either ( its the chinese one )...
I have seen some people have this problem before when they let it completely discharge. Just plug it into whichever charger showed the white led and let it set for a little while (not really sure how long) and it will get a good enough charge to turn back on.
Sent from my DROID RAZR using xda premium
klabit87 said:
I have seen some people have this problem before when they let it completely discharge. Just plug it into whichever charger showed the white led and let it set for a little while (not really sure how long) and it will get a good enough charge to turn back on.
Sent from my DROID RAZR using xda premium
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i put it on charge with the samsung charger for 6 hour but still no go btw phones back (kevlar area) smells little not to much but little weird battery smell is coming out of thr is it normal ?
The only thing i know you could do now is RMA it.
Send it back. That's what i would do.
klabit87 said:
The only thing i know you could do now is RMA it.
Send it back. That's what i would do.
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it is not possible for now as i lost the verizon slip , btw will buying this cable can help ? http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=330778351680 ....
That cable would allow you to turn it on a long as it is plugged in. It actually bypasses thebattery with that cable. Butit will not charge it.
Try asking around at droidrzr.com
You may need to get an OEM charger.
Sent from my DROID RAZR using xda premium
klabit87 said:
That cable would allow you to turn it on a long as it is plugged in. It actually bypasses thebattery with that cable. Butit will not charge it.
Try asking around at droidrzr.com
You may need to get an OEM charger.
Sent from my DROID RAZR using xda premium
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Click to collapse
will buying this http://www.ebay.com/itm/Motorola-Un...835480?pt=PDA_Accessories&hash=item20c9dfb7d8 one will help btw the samsung chargers(the one which i m using) output is 5v 0.7a , which is very close to oem charger,s output (5.1v , 750ma)
I'm not really sure. I am only passing along info that I have seen others come up with, with similar problems.
Ask around at droidrzr.com
The community is a little more active over there. And they are a brilliant bunch of guys
Sent from my DROID RAZR using xda premium
my xt910 died
When my razr died. Nothing could turn it back on once. I had to call warranty. They said a eletronic component was replaced. But never informed which one. I suggest you to try any other moto charger, not the vehicle model, to see if there's a chance it work. And at last, try all the combination with the power and volumes buttons.
Best Regards,
Mauro.
klabit87 said:
I'm not really sure. I am only passing along info that I have seen others come up with, with similar problems.
Ask around at droidrzr.com
The community is a little more active over there. And they are a brilliant bunch of guys
Sent from my DROID RAZR using xda premium
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Click to collapse
http://www.droidrzr.com/index.php/topic/4336-help-required-motorola-droid-razr-xt912-doesnt-turn-on/
So last night I used my Rezound until the battery died, plugged it to the charger and ...... nothing. No led light. Nothing at all. I have heard about the charging issues with Clockwork Mod but not Amon Ra. I m S-Off running RAGE 1.5 Dev. I ordered a battery accharger and new batteries but have to wait 3 days. Any help will be appreciated.
Sent from my GT-P7510 using Tapatalk 2
WeThePeople13 said:
So last night I used my Rezound until the battery died, plugged it to the charger and ...... nothing. No led light. Nothing at all. I have heard about the charging issues with Clockwork Mod but not Amon Ra. I m S-Off running RAGE 1.5 Dev. I ordered a battery accharger and new batteries but have to wait 3 days. Any help will be appreciated.
Sent from my GT-P7510 using Tapatalk 2
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Click to collapse
to be honest bud this is the first time im hearing of this problem with amonRa my best aadvice is to wait for your external charger i use one my self and keep switching out batterys during the day..also if your phone is dead, i mean deaddead.. pull your battery out for about five min. then pu it back in and connect to a charger itll take about fifteen min for the led light to even come on.. then itll blink, then turn solid. you want it to be solid for at least ten min, as it needs to have at least enough power to charge..
I already tried taking it out even put he battery in the freezer for 5 min no led.....I just hate waiting.
Sent from my GT-P7510 using Tapatalk 2
I had this happen to me about a month ago. I pulled the battery and plugged the phone into a wall socket. The light came on, I put the battery back in and the light stayed on. It charged like normal and booted back up like normal. Hope this helps.
Sent from my RAGED Rezound using xda app-developers app
I had an issue running Rage 1.5, that when I plugged it in, the screen had to be on for it to start charging. After it started charging, I could turn the screen off and it was fine. It just would not start charging with the screen off.
Sent from my ADR6425LVW using xda premium
My first Rezzy died for good several months back on AmonRa. Tried other chargers and cords to no avail, all suggestions on the forum then.
Figured it was a fried power circuit through and through, damaged via a short or power surge, something from the USB port on. Original battery was good after all and still running this second unit today.
Just cautioning to troubleshoot throughly before tossing money into other items if you wouldn't buy them otherwise. Verizon sent me overnight a CLN unit when I had the issue back in February.
Got home from work a couple of minutes ago tried booting up my Rezound again and it worked. I have no idea what in gods name happened but it works now........
Sent from my GT-P7510 using Tapatalk 2
I had a low battery and had been using my phone at work. I thought I had about 10% left, but looked at my phone and it was off. No, problem I have a usb cord and plug into my work computer to charge it, but no luck. The charging display doesn't come on at all. So, I tried using the same cord with the ad adapter, but same thing. When I first tried it it looked like it was trying to load up, but froze up on the first screen that comes on. So, I pulled the battery, but I am getting absolutely nothing so far. It has been on the charger for about 30 minutes now. What gives? I think I am within my 14 day period at Best buy, maybe it's a battery or phone issue. Of all the days and times it had to be today when I have plans after work, but looks like I have a date with Best Buy instead now. any ideas?
Well that was disappointing. Thankfully it was replaced without a problem. I wonder if it was from the battery dying. I tested the old battery and it powered the new one. Not sure what happened or if that's a first. I hate I lost everything on it.
Sent from my SM-N900P using xda app-developers app
Jbroad572 said:
I had a low battery and had been using my phone at work. I thought I had about 10% left, but looked at my phone and it was off. No, problem I have a usb cord and plug into my work computer to charge it, but no luck. The charging display doesn't come on at all. So, I tried using the same cord with the ad adapter, but same thing. When I first tried it it looked like it was trying to load up, but froze up on the first screen that comes on. So, I pulled the battery, but I am getting absolutely nothing so far. It has been on the charger for about 30 minutes now. What gives? I think I am within my 14 day period at Best buy, maybe it's a battery or phone issue. Of all the days and times it had to be today when I have plans after work, but looks like I have a date with Best Buy instead now. any ideas?
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Wow that sucks. I've let my battery die or twice since I've had it. Don't think I'll be taking that Chance again lol
Sent from my SM-N900P using xda app-developers app
phyba said:
Wow that sucks. I've let my battery die or twice since I've had it. Don't think I'll be taking that Chance again lol
Sent from my SM-N900P using xda app-developers app
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Click to collapse
Mine also accidentally made it to 0 once with no issues. Guess I'll also be a little more careful just in case.
Sorry for your loss.
That sucks
Sent from my SM-N900P using Tapatalk
I remember on my NOTE 2 once my battery died while driving. I tried to plug in my car charger and power it back up but I guess the charger wasn't providing enough juice so I let it charge for like 20 minutes and the phone powered up.
Point is if the battery is totally dead it has to charge for a bit before you can power on the phone...even with a wall charger.