My Samsung Stratosphere turned itself off sometime and now is rebooting to the Samsung logo, and then turning back off, and rebooting (a couple times earlier it booted to the main android menu, but turned back off immediately afterwards) and when I plugged it into the charger it acts like it's charging and then turns off and acts like it's charging and over and over again, even when the battery indicates that it's at more than half full.
Does anyone know what's happening? (no custom ROMs or anything, it's all standard btw). I took the battery out and everything and it still does the same thing when I put it back. I tried to do a factory reset, but the recovery mode screen always jumps away when I try to activate it (I press both Vol+ and Vol-, recovery mode screen comes up but goes instantly, then the phone goes into a boot loop again).
Please help, thank you!
Bump!
Bump please!
Bump!
Please help, thanks!
Hi, I'd recommend sending the phone into warranty, add the phone isn't rooted, you can't do much.
Sent from my HTC One S using Tapatalk 2
Had same problem on 3 phones. This is a connection problem within the phone. Disassembly & cleaning contacts often helps for a while, but problem comes back. Bumping the phone on the side or top, often allows it to work properly, for a short while, and so does squeezing it, in certain places. Get a new one, since the problem will re-cur.
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I picked up a used Vibrant last week and it initially worked fine. However, it still had 2.1 installed so I decided to update to 2.2 with Kies Mini. After 4 hours of screwing around and with it and much searching of forums, I finally got it upgraded, but something seems to have happened to the phone in the process.
The phone acts like the USB is permanently on, even if no cable is attached. The USB plugged in notification stays on even when the cable is unplugged. After I charge the phone and unplug it, the battery indicator continues to show that it is charging. The main problem is that the phone gets stuck in some kind of loop when the phone is turned off and never truly turns off. Initially, what would happen was that the little loading circle indicator would appear then the battery charging icon would pop up for a moment. However, since there was no cable plugged in, it would disappear. After several seconds of a black screen, the loading circle would come back up. This loop would simply continue over and over. Pulling the battery and putting it back in did nothing; the loop would just start over again the moment the battery was inserted. The phone would not respond to the power button while this loop was going.
At this point, I was still able to get the phone to boot by plugging in the USB cable, waiting until it started to charge (with the green battery icon) and then hitting the power button. This went on for several days. Today, I decided to take the battery out for several hours to see if anything would reset. However, things only got worse. The loading icon still pops up but now the charging icon doesn't come up, even if the USB is plugged in. I just get a loop where the loading circle pops up, disappears, comes back, and so on. I am now also not able to power on the phone with the power button.
I am still able to get into download mode (but not recovery mode) so I flashed everything back to stock using Odin and the instructions on this forum. This does get the phone booted back up, but as soon as I turn it off again everything starts all over.
So now I have a phone that, if it is ever turned off or loses power, has to be reset, wiping everything in the process. Does anyone have any idea how to fix this? Is it some kind of bootloader issue?
Odin, put 2.1 stock rom back.
Like the post before me mentioned, Odin back to stock 2.1
And personally, I'd much rather install stock froyo with ODIN rather than KIES.
Or just use a Custom ROM altogether.
As I mentioned in the original post, I've already restored the phone with Odin several times and it has absolutely no effect. It allows the phone to boot once but as soon as it is turned off again the loop starts over.
mordrid52 said:
As I mentioned in the original post, I've already restored the phone with Odin several times and it has absolutely no effect. It allows the phone to boot once but as soon as it is turned off again the loop starts over.
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Click to collapse
I have heard of KIES updates screwing phones before! I would contact T-mobile and tell them the situation....letting them know its used and had stock T-mo 2.1 and after using KIES to upgrade to 2.2 it screwed your phone.
Eventhough its used and You didnt buy it from them, they would probably fix it for you for free since their update program caused the issue...If it was a stock phone then they will probably fix it.
edit: in your story to them, leave out the part about you using ODIN...i am sure they will call that a void of the warranty.
Hi everyone
My SGS 2 won't start anymore
I charged my phone, then went somewhere, used the phone, put it back in my pocket and the next time i looked at it it was shut down and i couldn't turn it on anymore, nothing happens at all.
theres no problem with the battery (it works on another SGS 2)
I rooted my phone and put lightning rom 1.2 on it. i had no problem rooting the phone and its the first rom since stockrom.
What should I do?
So you mean your phone won't boot anymore? There is no Samsung logo or anything?
Sent from my GT-I9100 using XDA App
no logo, no vibration, just black
tried normal startup as well as "vol down, home, power"
Recovery vol up + home + pwr release at splash screen .
You can either try the usb recovery jig though this poster says it does not work but in my view worth a try.
http://forum.xda-developers.com/showthread.php?t=1206967
Or take your chance and return the phone under warranty .
jje
Did you try removing battery, replacing and then turning on. I had the same issue yesterday and this worked for me.
Sent from my GT-I9100 using XDA Premium App
Samsung GS2 - System Crashed black screen
+1 Here. I got the same thing
I’m really newbie, first time play on Android phone and got crash
However, below are what I did in chronological order
1) I did and success
http://www.inspiredgeek.com/2011/04...ng-odin-and-superoneclick-step-by-step-guide/
2) Did & Success
http://forum.xda-developers.com/showthread.php?t=1154252
3) Did & fail
http://forum.xda-developers.com/showthread.php?t=892297
4) Outcome
It restarted, and keep restarting at Samsung start-up flash screen repeatly, can not load into mobile home screen.
I bought to Malaysia Samsung Service Center. They mention can try to flash my phone but not guaranteed. Worst still, Result:- black out, can’t start the phone even pressing power button.
Thanks, appreciate that
ps: I bought from Bangkok, is Malaysia version different? Btw, I did try to do the hard reset but same. (Vol Up + Home + Power button, then Wipe Data/ Factory Reset)
I screen capture baseband version is DXKF1, Build number is Gingerbread.DXKF4
Thanks alot man. Truly appreciate if any alternative solution or suggestion?
Having the exact same problem,
Charged phone
Listened to some music for 30 minutes
put the phone away on the table
Two hours later I noticed the phone had shut down.
Trying to boot it nothing.
Nothing when put in wall socket charger.
Nothing when connected to USB.
Vol Up + Home + Power button does nothing.
running Lightning rom 1.2 or 1.3
Phone is 2.5months old.
You may have your last try - USB jig
Same problem here, shut down the phone to put a new microsd and when i try to start it only a black screen, no samsung logo, no vibrate, no nothing....
I try to remove sim and microsd and no result, changed battery, no result, battery works in another SGS2....
Any solution?
EDIT: WORKS AGIAN!!!! i leave it alone without battery around 30 mins then put battery and working again...
my phone won't turn on. I set it down around 26% battery and went to check it about 30 min later. BLACK. plugged it in. battery break still nothing... no vibrate no lights nothing!
im leaving battery out for the night and will try it back in in the morning but im doubtful! my life sucks.
tylerlaczko said:
my phone won't turn on. I set it down around 26% battery and went to check it about 30 min later. BLACK. plugged it in. battery break still nothing... no vibrate no lights nothing!
im leaving battery out for the night and will try it back in in the morning but im doubtful! my life sucks.
Click to expand...
Click to collapse
Tried many things and not working. Sending it in for warranty. At least they wont know its hacked until they fix it. Maybe they wont charge me...
tylerlaczko said:
Tried many things and not working. Sending it in for warranty. At least they wont know its hacked until they fix it. Maybe they wont charge me...
Click to expand...
Click to collapse
So what happened? Did they work out that it was hacked and were you charged?
My Samsung Stratosphere turned itself off sometime and now is rebooting to the Samsung logo, and then turning back off, and rebooting (a couple times earlier it booted to the main android menu, but turned back off immediately afterwards) and when I plugged it into the charger it acts like it's charging and then turns off and acts like it's charging and over and over again, even when the battery indicates that it's at more than half full.
Does anyone know what's happening? (no custom ROMs or anything, it's all standard btw). I took the battery out and everything and it still does the same thing when I put it back. I tried to do a factory reset, but the recovery mode screen always jumps away when I try to activate it (I press both Vol+ and Vol-, recovery mode screen comes up but goes instantly, then the phone goes into a boot loop again).
Please help, thank you!
Today while getting lunch my GS4 shut off and wouldn't turn back on. I am running Hyperdrive RLS18.1, and it has been working fine up until today. I have tried everything to get it to boot past the samsung custom logo. The steps I take to get it to the logo are- 1) Take out the battery 2) Put battery back in 3) Screen boots up with samsung logo(if it is plugged into the charger it shows the charging battery then goes to black) 4)the screen turns off. I have tried putting it into download mode by holding the home-power button-volume button combo, but it won't boot into download mode. I tried plugging it into the computer and it doesnt recognize it because it is off. I have two different batteries that I tried to put in the back, but they both do the same thing. Does anyone have any suggestions on how to go about fixing this? And if I go into the verizon store and my phone gives the samsung logo with custom underneath it will they uphold the warranty? I doubt since rooting voids it....Thanks for any help in advance!
After trying some more options to fix the phone, I was able to get it into download mode, but then the screen turned off again. I realize that the problem is the screen won't stay on for more than a second or two. No matter what comes up, the screen turns off. But when plugged into the computer, it also just shuts down.
can you get into safestrap?
bamige1 said:
can you get into safestrap?
Click to expand...
Click to collapse
I actually had this phone before the bootloader was locked, I think. I never had to use it to root.
I have no idea why this worked, but after letting my phone sit all night, I tried this video -https://www.youtube.com/watch?annotation_id=annotation_1286109531&feature=iv&src_vid=SSLZFmhmBlc&v=uc0afHKahR4 . I have no idea why it worked, but it did. So if anyone comes upon this thread and has this problem, feel free to contact me and I will try to help you fix the problem.
Hello, friends
Out of the blue, my S6 Edge tried to restart, but got stuck in a loop at the Samsung Logo. One or two times it went to "insert pin" and then restarted again. I tried to Force Restart and it didn't solve the problem.
After a few tries, I managed to wipe the cache partition. Now it's simply bricked with a black screen and a Solid White LED. I can't restart it, enter download mode or safe mode or anything. Odin doesn't recognize it at all. Is there anything I could try?
The phone is not rooted.
nclsamy310 said:
Hello, friends
Out of the blue, my S6 Edge tried to restart, but got stuck in a loop at the Samsung Logo. One or two times it went to "insert pin" and then restarted again. I tried to Force Restart and it didn't solve the problem.
After a few tries, I managed to wipe the cache partition. Now it's simply bricked with a black screen and a Solid White LED. I can't restart it, enter download mode or safe mode or anything. Odin doesn't recognize it at all. Is there anything I could try?
The phone is not rooted.
Click to expand...
Click to collapse
Hold only vol down + power for 20 seconds. Does the screen go off? Its not bricked otherwise you wouldnt even have the led lit. Theres hope
callumbr1 said:
Hold only vol down + power for 20 seconds. Does the screen go off? Its not bricked otherwise you wouldnt even have the led lit. Theres hope
Click to expand...
Click to collapse
Thank you! Tried it. Doesn't work. It's beyond my understading why would it behave this way after I managed to clear the cache. At least before that it went into download mode or safe mode. I still suspect a software issue.
nclsamy310 said:
Thank you! Tried it. Doesn't work. It's beyond my understading why would it behave this way after I managed to clear the cache. At least before that it went into download mode or safe mode. I still suspect a software issue.
Click to expand...
Click to collapse
So vol down + home + power will not get you to download mode?
How about recovery? Vol up + home + power?
This happened to me before and the way i got out of it was hold only vol down + power as soon as the screen went off completely (no led lit) switch to download mode combo.
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
nclsamy310 said:
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
Click to expand...
Click to collapse
Keep me posted
nclsamy310 said:
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
Click to expand...
Click to collapse
reminds me of the bad emmc memory like the note 4s had.
some times completly letting the battery drain can fix it being "stuck". then recharge for 20 min or so then trying to turn on.
if u plug it into pc does it reconize anything in device manager
even unknown device or descriptor failed anythiing at all?
This morning the LED was off, so I tried to recharge it. Nothing happens. Also, the PC doesn't detect it at all. I think it's safe to assume I need a new phone. Too bad...at least if I was able to recover the data on this.
nclsamy310 said:
This morning the LED was off, so I tried to recharge it. Nothing happens. Also, the PC doesn't detect it at all. I think it's safe to assume I need a new phone. Too bad...at least if I was able to recover the data on this.
Click to expand...
Click to collapse
you can thank sammy for no ext sd card for that one or more than likely pics would be on sd
now one last sollution is to try buying a cheap battery my note 5 had a issue it shut of one day and wouldnt do nothing i understand ures was blinkik and trying at least
so its a leap but last resort
same problem here started over a week ago - samsung S6: black screen, constant white led. tried all variations of resetting with buttons. over a year ago i replaced the battery, and its been fine since. when this no boot issued happened i also tried changing the battery to a known good one. on inserting a battery and then pressing the power button the indicator led will go to green for less than a second before changing to constant white, and it stays that way no matter what until the battery is drained or the battery is removed. Strange thing is there is no information from samsung on what this behaviour means, but I've come across dozens of other S6 owners on the web with the same problem, so this is obviously diagnostic behaviour designed by samsung - but no info from samsung. the phone has never been damaged or watered or rooted so I'm at a loss.
Confirmed diagnostics:
The phone will respond to the power button and attempt to turn on
The phone will charge a battery, so the charging circuits and battery circuits are working.
The phone does not get picked up by a Windows 10 PC with Kies installed in any state - other samsung phones get picked up no problem.
Same here
I have the same symptoms. When I hild the vol up+home+pwr I get a green let for 1/2 sec then white. No other combinations do a thing. I swapped the battery for a new one. No luck.
Mine started a few days ago. The phone was 50% charge and i plugged it in for two hours. Came back and it had a solid red led. After a few hours the red light went off. It was then 100% unresponsive. I then took it apart and disconnected the battery. When I reconnected it, it started to do the white let thing described above
athcliath said:
same problem here started over a week ago - samsung S6: black screen, constant white led. tried all variations of resetting with buttons. over a year ago i replaced the battery, and its been fine since. when this no boot issued happened i also tried changing the battery to a known good one. on inserting a battery and then pressing the power button the indicator led will go to green for less than a second before changing to constant white, and it stays that way no matter what until the battery is drained or the battery is removed. Strange thing is there is no information from samsung on what this behaviour means, but I've come across dozens of other S6 owners on the web with the same problem, so this is obviously diagnostic behaviour designed by samsung - but no info from samsung. the phone has never been damaged or watered or rooted so I'm at a loss.
Confirmed diagnostics:
The phone will respond to the power button and attempt to turn on
The phone will charge a battery, so the charging circuits and battery circuits are working.
The phone does not get picked up by a Windows 10 PC with Kies installed in any state - other samsung phones get picked up no problem.
Click to expand...
Click to collapse
I have one that behaves exactly the same I changed the battery and didn't make any difference. my next step is to replace power management chip. I'll let you know.
Any luck on this?
Mine has been like this for a couple months, kind of gave up on it, but decided to give it a go again!
Same problem here, just happend after switching the battery. Anyone have solved this?
I found a kinda solution, plug your charger in and charge past 30% then unplug charger. then use just vol down and power button for 7-10 seconds, after 7-10 seconds just release the power button while still holding vol down button until you see samsung logo, you can tell if you did it wrong by the solid led being back on, repeat until success, once you have it on do NOT press the power button or it will RESET back to solid led/black screen.
I have the same problem with my s6 active and similar story to dbeeheim. Has anyone fixed this? And can anyone confirm that enzo13's solution works?
Much thanks in advance!!
i have same problem!
Suddenly my S6 dead, battery was ~80%, no charge
yesterday i try to change battery, after that if push power button, LED small light comes but in white with purple, then stuck. (it's small Notifications LED)
and i chnge the screen, but no more than white/prople LED.
(no any thing on screen, always black..)
what is the problem?
i think it's battery because it last month didn't work good, and it's old 3years battery.. but no idea..
Hello guys my Samsung S6 sm-g920f has the solid white led and black screen. Really no fixes?
thank you
Same issue
I have the exact same issue. My Galaxy S6 Edge (G925F) suddenly died and won't get past the 'Galaxy S6 Edge Powered by Android' screen.
I am unable to reach the recovery options. I've tried flashing two different stock ROMs with Odin which succeed but without successfully turning on my phone. I've also tried flashing TWRP with success in Odin but it won't get past the 'Powered by Android' screen before turning off after +-4 seconds. The white LED is on even when the screen is black.
Just had this same issue, my battery died and I forgot to charge my phone overnight, woke up and it would not turn on, black screen. I did manage to replace the battery and do several diagnostic tests on it. My battery was receiving about half the power output it should be (this is normal it's a 4.5yo phone) and when I replaced the battery with a new one, it did not turn on. With wireless charging I can tell I am receiving a charge and with standard I can not. The screen does not indicate it is charging with either method but my wireless charging pad lights up indicating my phone is being charged. I think it may be the processor or screen itself. This really sucks because I lost all my data on my phone and data recovery can be over $500