Its been day 3 of having a phone that refuses to power on..
I went camping over the weekend and had it plugged into (and charging) my travel charger via cigarette lighter and it was working fine. At one point I went to use it and turned on the screen but it glitched out by the screen turning on then off a few times until i left the screen off, gave it a few seconds, and turned it on again and was able to put in my security lock etc. It does that once in awhile and I chalk it up to a computer booting up and my impatience
Well the screen powered off while reading on my phone, and I went to power on but it wouldnt stay on this time. I got a glimpse of the battery and its probably 85% charged, but upon coming home and leaving it on the charger all night I am still with a dead phone.
There is no flashing white/green/red led light a the front, even when plugged in.
Ive tried all the solutions on these forums (camera + power button, camera + power + volume buttons, removed battery, cleaned with eraser, tried different chargers via wall outlets & laptop, and even the cmd & "bootloader" stuff but the request is never recognized..) I really need some help with this, PLEAAAASSSEE!
Ive never rooted (?) or flashed or did anything of the sort with this phone, its pretty much stock.
**I just tried putting the battery in after a few min, and as soon as the pins touched and the battery was in, the back lower camera light flashed on for a few seconds and then shut off. Still no power to the phone though
I cant find anything close to my problem so I hope someone out there has a new & successful suggestion!!
Thanks all!
Have you tried a new battery? It truly sounds like your battery is gone and doesn't hold (much) of a charge.
I plugged in my razr before I went to bed. I've been using a HTC plug and cable for the last few months no problems. Woke up this morning and battery was at 5% and then the phone died completely soon after. I plugged it in using my original motorola plug and cable. The dual core screen came up and then the battery level said 0% and it looked like it was charging. It died again after about half an hour. Now nothing will get the phone going. I also tried the hard reset (Power and volume down). The phone is unrooted and hadn't been updated to Jellybean yet.
Any ideas what I can try?
razzrrrr
cathain said:
I plugged in my razr before I went to bed. I've been using a HTC plug and cable for the last few months no problems. Woke up this morning and battery was at 5% and then the phone died completely soon after. I plugged it in using my original motorola plug and cable. The dual core screen came up and then the battery level said 0% and it looked like it was charging. It died again after about half an hour. Now nothing will get the phone going. I also tried the hard reset (Power and volume down). The phone is unrooted and hadn't been updated to Jellybean yet.
Any ideas what I can try?
Click to expand...
Click to collapse
Try using the correct charger and charge it for about an hour, thats the first thing I would try. How long is the htc cable you're using because the longer the cable the slower the charge.
I have tried multiple different chargers with no joy. I think the problem is with the connection. When I plug a charger in the white charging light flashes briefly for a second. I checked the connection for dust and it looks clear?
Try Booting into bp tool or hw diag (hold vol up and vol down then press power should see black screen with white text vol down moves cursor vol IP selects) the phone should charge if left in one of these modes (if you can even make it this far without the bat dying that is). if that don't work could try disassembling then charging the battery directly (never tried this its only an idea try at you own risk)
My xt910 razr maxx has suffered exactly the same fate overnight. Worked fine yesterday now it's dead with the only sign of life from the white led when attaching the moto usb charger. Phone wasn't run flat prior to this. Baffling
jdjdj2001 said:
My xt910 razr maxx has suffered exactly the same fate overnight. Worked fine yesterday now it's dead with the only sign of life from the white led when attaching the moto usb charger. Phone wasn't run flat prior to this. Baffling
Click to expand...
Click to collapse
I don't even get the white light when I plug mine in any more! Have you tried the suggestions above?
cathain said:
I don't even get the white light when I plug mine in any more! Have you tried the suggestions above?
Click to expand...
Click to collapse
Yes I have and no button combination produces as much as a glimmer. I've had the back off and checked the battery for charge, it shows 4.3 volts so it's not that. Something has failed catastrophically I fear.
Check the battery's cable that connects to your phone.If that cable was broke,you can just see the battery level but without charging it.
Sent from my XT910 using xda app-developers app
I've read around this a little now and have invested £3 in a Motorola Factory Cable of fleabay which hopefully will resolve the issue. Due to be delivered next week so I'll keep you posted......
Well got the factory cable and tried it holding the vol down button. Nothing. Took the back off the phone and checked the voltage of the battery 2.75v. Removed the battery and tried the factory cable with vol down. Still nothing. Reinstalled battery and left charging off a pc overnight, this morning it had risen to 2.83v. Starting to think that this phone has had it
Cut the end off a micro usb cable, exposed the wires and connected the red and black to the battery terminals then plugged it into the moto wall wart. Left it until fully charged....volt meter read 5.1v, the output of the charger. Disconnected and checked charge, 4.2v out of the battery.
still dead. Nothing. No red moto screen, no recovery nothing. Something else must be amiss. All I get is a brief white led flash when I plug in the standard charger cable.
anyone have any ideas where to go from here other than the skip?!
Just resurrecting this thread in the hope someone has found a solution....
I still have a brick which is unresponsive to two factory cables plugged into my PC with and without the battery in.
Trouble is I've got pictures on there I'd like to recover if possible which causes me to persist with this troublesome device!
http://forum.xda-developers.com/showthread.php?t=2431617
I access the boot menu by holding both vol up and down, and pressing the power button (hold for ~2 seconds, and release the power button, while still holding vol +/-. Volume down will only send you to APFastboot. Check out the post, I encountered the same problem. The final method I tried was the winner. Good luck, and let me know if you have any questions.
Thanks for that, I'll certainly give it ago when I get a free hour one evening this week. I am concerned though that the factory cable doesn't work, I was under the impression that the phone should at least respond to its connection in some way - it doesn't even when vol-is depressed when connecting to pc.
The only response I get from the phone is a brief flash of the white led as the usb cable (factory or charging) is connected to it.
That indicates that there isn't any power management remaining on the phone, and the battery is pretty weak. You'll need to get the battery charged up manually. After you flash with the last method I used, you should be able to reconnect the battery and charge the phone all the way up before booting. Sounds like you're having the exact same problem I did.
Sent from my XT912
Really , Really wanted this to work but it doesn't look promising.
Made the USB charge cable as described (white and black twisted together to -ve, red on its own to +ve). Battery removed from phone, usb on charge cable connected to PC.
5 Volts found at the battery connection terminals. Original Moto Data cable connected to phone then PC. White LED flashed on for slightly longer than before then off. No response from phone - nothing on the screen or vibration with or without any combination of Vol- and vol+.
Battery refitted and charge lead attached to terminals as above to charge from PC. Now reading 4V across the terminals charge lead plugged in, 3.84V cable unplugged so presumed charged.
Still no response other than the brief white LED from the phone with either the Data or Factory cables and Vol-(or any other Vol configurations).
Any ideas???
I assume you tried pressing and holding all the buttons, for five or ten seconds, or even a little longer, to try a full reboot. Beyond that, I wish I could help more. I'm slap out of ideas. This was the last step for me (as the solution usually is). The main board might have had it, though I don't have a clue why.
Sent from my XT912
I'm thinking dead mobo too. When it died it did so overnight without provocation - no flashing or tinkering, it was left on the kitchen sideboard and found dead in the morning. oh well I've tried. many thanks for your help:good:
Glad to try and help. I guess it's time to move on to the next device! Let us know if the phone sporadically decides to work, or you figure out a solution!
Sent from my XT912
This might work
jdjdj2001 said:
Really , Really wanted this to work but it doesn't look promising.
Made the USB charge cable as described (white and black twisted together to -ve, red on its own to +ve). Battery removed from phone, usb on charge cable connected to PC.
5 Volts found at the battery connection terminals. Original Moto Data cable connected to phone then PC. White LED flashed on for slightly longer than before then off. No response from phone - nothing on the screen or vibration with or without any combination of Vol- and vol+.
Battery refitted and charge lead attached to terminals as above to charge from PC. Now reading 4V across the terminals charge lead plugged in, 3.84V cable unplugged so presumed charged.
Still no response other than the brief white LED from the phone with either the Data or Factory cables and Vol-(or any other Vol configurations).
Any ideas???
Click to expand...
Click to collapse
https://www.youtube.com/watch?v=QfT2Bejkcdk&feature=youtube_gdata_player
I am not sure if you already watched this video, its for droid razr maxx, charging a dead battery and works perfectly for droid razr too.
My droid razr was exactly in same condition, white light and no charging, did not power up, completely dead.
I popped open the back case, connected the modified usb cable wires to the positive (Red wire) and negative (black wire) ends of the battery and let it charge (stay connected) for one hour. Then i pressed vol up+ vol down + power button. And my phone switched on.
If only your battery is dead, this should work.
So I've just acquired a Commtiva N700. It's been sitting in a desk drawer for several years, and the battery is completely flat.
When I plug it in to charge, the red power light comes on, but it remains completely unresponsive. It doesn't even show up as a USB device if I plug it into a computer. After a while the power light will start flashing irregularly. Even after being left like this for a while, nothing happens.
I've followed the suggestion on one of the other threads of taking the back off, disconnecting the battery, leaving it for a bit, reconnecting and charging. I just get a flashing red light again.
I'm suspecting that the battery is so flat that the charger circuitry is refusing to charge it because it thinks it's broken, thus rendering it a brick.
Before I bin it (not worth replacing the battery on a thing like this!) does anyone know if there's any last-ditch recovery I can try?
edit: Huuge learning curve in the past 6+ hours
Hello guys.
My Razr Maxx (german) is trying to die on me, it seems...
i.imgur.com/DUBXzsT.jpg
Shows this for like 10 seconds and then screen goes off. If I press the either volume button, the [?] instantly appears (it's on).
No idea what this[?] means. Googled quite a bit, did not find anything.
Now... the device's been dropped from the 3rd floor Nothing cracked, the only noticeable problem was that sometimes my signal would get low while in a call. The device is rooted. I was running Liquid Smooth; latest SafeStrap. Haven't had any issues of that kind before. My battery life was good.
One morning, I just woke up to this...
Nothing happens when I press the power button. This battery icon appears when I press the volume buttons.
I've left the device alone for a while as I was quite busy. The battery was flat as the screen did not turn on when I pressed the buttons. I connected it to the charger, the red Moto logo appeared and then the battery icon after a few moments...
I've tried charging it overnight. My charging cables are fine too.. I am able to reboot the phone holding all three buttons, red Motorola logo and then the battery [?] symbol again...
When I unplug it from the charger the [?] doesn't come up, battery is flat already, when I plug it back in starts up, logo, etc.
Tried holding the volume buttons during the red logo, still goes to [?]
Diagnosis?
Help!!!
_
BREAKTHROUGH =)
I got to almost the same screen
2.bp.blogspot.com/-lwnfZuetibQ/UVrfTOQSr-I/AAAAAAAABXU/imIr_djozHE/s1600/a.jpg
holding volume down and tapping volume up while the phone was starting. (? not sure how cannot go to this screen again)
AP Fastboot Flash Mode (S)
0A.77
eMMC Info: Size 16G
To return to normal mode - first press power key to power down
Device is LOCKED. Status Code: 0
Battery Low
Cannot Program
Connect USB
Data Cable
_
Ok, I also got to the
Boot Mode Selection Menu
_
Sooo.... Currently, I've got the phone cracked open in my kitchen using knifes and heat to melt the annoying plastic panel covering the battery connection where I needed to connect the wires of the charger
Big problem though! Cannot find the fastroot files anywhere!!
Do any of you guys maybe have them saved locally? All links point to droid-developers.org which is dead.
battery dead. nothing else!
dibt359 said:
edit: Huuge learning curve in the past 6+ hours
Hello guys.
My Razr Maxx (german) is trying to die on me, it seems...
i.imgur.com/DUBXzsT.jpg
Shows this for like 10 seconds and then screen goes off. If I press the either volume button, the [?] instantly appears (it's on).
No idea what this[?] means. Googled quite a bit, did not find anything.
Now... the device's been dropped from the 3rd floor Nothing cracked, the only noticeable problem was that sometimes my signal would get low while in a call. The device is rooted. I was running Liquid Smooth; latest SafeStrap. Haven't had any issues of that kind before. My battery life was good.
One morning, I just woke up to this...
Nothing happens when I press the power button. This battery icon appears when I press the volume buttons.
I've left the device alone for a while as I was quite busy. The battery was flat as the screen did not turn on when I pressed the buttons. I connected it to the charger, the red Moto logo appeared and then the battery icon after a few moments...
I've tried charging it overnight. My charging cables are fine too.. I am able to reboot the phone holding all three buttons, red Motorola logo and then the battery [?] symbol again...
When I unplug it from the charger the [?] doesn't come up, battery is flat already, when I plug it back in starts up, logo, etc.
Tried holding the volume buttons during the red logo, still goes to [?]
Diagnosis?
Help!!!
_
BREAKTHROUGH =)
I got to almost the same screen
2.bp.blogspot.com/-lwnfZuetibQ/UVrfTOQSr-I/AAAAAAAABXU/imIr_djozHE/s1600/a.jpg
holding volume down and tapping volume up while the phone was starting. (? not sure how cannot go to this screen again)
AP Fastboot Flash Mode (S)
0A.77
eMMC Info: Size 16G
To return to normal mode - first press power key to power down
Device is LOCKED. Status Code: 0
Battery Low
Cannot Program
Connect USB
Data Cable
_
Ok, I also got to the
Boot Mode Selection Menu
_
Sooo.... Currently, I've got the phone cracked open in my kitchen using knifes and heat to melt the annoying plastic panel covering the battery connection where I needed to connect the wires of the charger
Big problem though! Cannot find the fastroot files anywhere!!
Do any of you guys maybe have them saved locally? All links point to droid-developers.org which is dead.
Click to expand...
Click to collapse
sorry I just saw this.. this is nothing but battery death... the flex cable that comes out of the battery would have been damaged. the phone wont turn ON but will show a Battery with ? when connected to USB or power. I dropped my phone and I faceed this issues. opened my phone, found the flex cable teared off, bought a new battery and its all good.
Hello,
My phone's battery was starting to have issues so I bought a new one and replaced it yesterday. I've done it recently on another phone (same model) so knew what I was doing when reassembling it, with the right adhesives and everything. Then I left it plugged for the night as this was advised by the new battery's seller. But this is what happens this morning when I try to turn it on:
- Phone doesn't vibrate when pressing the power button, neither when holding different combinations of Power + volume, etc.
- When I plug it this is what happens: imgur[dot]com/fByubwN The screen turns on as it would normally do, displays the 100% charged battery logo and then just dies (with the green led remaining). The only way to turn the screen on is to unplug and plug it again. But the phone itself isn't booting.
Any thoughts appreciated!
BassLH said:
Hello,
- Phone doesn't vibrate when pressing the power button, neither when holding different combinations of Power + volume, etc.
- When I plug it this is what happens: imgur[dot]com/fByubwN The screen turns on as it would normally do, displays the 100% charged battery logo and then just dies (with the green led remaining). The only way to turn the screen on is to unplug and plug it again. But the phone itself isn't booting.
Any thoughts appreciated!
Click to expand...
Click to collapse
I'd say that the battery is at fault. It can be two things:
- it is not correctly plugged (maybe the connector is not perfectly aligned, or one of the pins is bended)
- it is completely depleted, so won't charge at all.
Disconnect phone from charger and try to test voltage on the motherboard with a voltmeter. If you can't read anything, disconnect the battery and test it directly.
Personally I would say the first problem is more likely - a completely bricked battery is not that common.
Actually the battery was fine. I've opened it again and turns out I've kind of messed up with the flex connectors of the motherboard.
So I was able to boot it while it's open but as soon as I reassemble it, the controls are not detected anymore. It's a matter of millimeters, some parts probably don't sit properly, etc.
We spent some time on it with a guy at a local repair shop, the conclusion was that I had to get a new phone, or a new motherboard which is almost the same haha.
Thank you for taking the time to reply!