Can't connect to data in LTE/CDMA mode - Sprint HTC EVO 4G LTE

For some reason, I can't connect to data anymore in LTE/CDMA mode. I recently went back to visit my folks in the Bay Area and was in a fringe area where LTE was active. I tried putting the phone into LTE mode only to try to maintain the connection, but have since changed back to the default setting.
Now I can only connect to data when I set the data mode to CDMA Mode only. I tried updating profile, PRL, wiping caches, and even restoring an old back up with no luck. Anyone ever have this problem?
The 3G icon is on in LTE/CDMA mode, but I can't open any webpages.
My wife's iPhone 4s connects just fine in the same areas.

they are working on your towers
is not an issue with your phone

I've been driving around all over the bay area today and it still won't connect unless its in CDMA only mode. Doubt its a tower issue. I'm driving back down to LA today so I'll know for sure.
Again, I'm only trying to connect to 3G but want to leave the mobile settings on LTE/CDMA mode since LTE is stating to pop up at home.

flex360 said:
they are working on your towers
is not an issue with your phone
Click to expand...
Click to collapse
That's the biggest bunch of Sprint crap i ever heard. I was talking with Sprint today for over an hour and a half about this bull crap. a couple days ago i got a error 67 code on my HTC EVO (og, i went back to it because of this issue). Yesterday I switched back to my EVO LTE. I still got the error code. They said to wait for an hour for it to get its mobile network. I waited all night and still nothing. this morning. i contacted Sprint. The lady tried for over an hour, resetting everything known to man kind
we did the ##3282# and reset everything. We Changed and reste everything on the phone. activated my old EVO and back to the new EVO and still nothing.
I am sick of Sprint saying this is a tower issue. If by some miracle it is, disable the towers LTE until you are done with everything. I know this isn't effecting everyone but your pissing a lot of people off with this crap. At least just replace the phones that are not working.
anyone know what CDMA HDR stands for?

If you're referring to eHRPD, it stands for Evolved High Rate Packet Data, I believe.
Sent using my HTC EVO LTE and a magic wand

FinZ28 said:
If you're referring to eHRPD, it stands for Evolved High Rate Packet Data, I believe.
Sent using my HTC EVO LTE and a magic wand
Click to expand...
Click to collapse
Yep. It is basically the same as 3g, but allows for a smooth transition from 3g to lte as you gain and lose lte signal.
Word is we see this before they upgrade to lte.
I'm having a lot of 3g problems but definitely not tower related.
Sent from my EVO using xda app-developers app

Ph33zy said:
For some reason, I can't connect to data anymore in LTE/CDMA mode. I recently went back to visit my folks in the Bay Area and was in a fringe area where LTE was active. I tried putting the phone into LTE mode only to try to maintain the connection, but have since changed back to the default setting.
Now I can only connect to data when I set the data mode to CDMA Mode only. I tried updating profile, PRL, wiping caches, and even restoring an old back up with no luck. Anyone ever have this problem?
The 3G icon is on in LTE/CDMA mode, but I can't open any webpages.
My wife's iPhone 4s connects just fine in the same areas.
Click to expand...
Click to collapse
try doing the ##72786# on your phone pad and put in your MSL (if you don't know your msl call sprint or download msl reader from play store) after you do that press menu than reset... phone will reboot and it will go through the handsfree activation and that will get your data back... let us know if it works...
HTC EVO LTE

luisrod03 said:
try doing the ##72786# on your phone pad and put in your MSL (if you don't know your msl call sprint or download msl reader from play store) after you do that press menu than reset... phone will reboot and it will go through the handsfree activation and that will get your data back... let us know if it works...
HTC EVO LTE
Click to expand...
Click to collapse
Tried this at the time and it didn't work. Now that I'm back down south, it works again. Maybe Flex was right about the towers being worked on...

Ph33zy said:
Tried this at the time and it didn't work. Now that I'm back down south, it works again. Maybe Flex was right about the towers being worked on...
Click to expand...
Click to collapse
Probably your towers are down...have you try updating your profile via wifi?
HTC EVO LTE

luisrod03 said:
Probably your towers are down...have you try updating your profile via wifi?
HTC EVO LTE
Click to expand...
Click to collapse
I don't think my tower was down. My 3G worked perfectly at the time when my phone was set to CDMA mode only vs LTE/CDMA mode. Likewise, the wife's iPhone 4s worked at the time as well.
Now that I'm no longer in the Bay Area and back down in LA, 3G seems to work normally again on LTE/CDMA mode.

Ph33zy said:
I don't think my tower was down. My 3G worked perfectly at the time when my phone was set to CDMA mode only vs LTE/CDMA mode. Likewise, the wife's iPhone 4s worked at the time as well.
Now that I'm no longer in the Bay Area and back down in LA, 3G seems to work normally again on LTE/CDMA mode.
Click to expand...
Click to collapse
If you are still having problems see this page....
http://forum.xda-developers.com/showthread.php?p=34760878#post34760878

i'm having this same exact issue now. I had to replace my EVO due to a brick .. the replacement doesnt get mobile data when LTE/CDMA is selected ... i have to select CDMA only. My home area doesnt have LTE yet, but parts of Nashville do have unofficial LTE ... not sure that it matters ..
just curious if anyone ever figured out for sure what it is ... if its tower issues i'm not sure why that would affect the LTE/CDMA mode ... also the timing is quite miraculous that a new phone is received and that same day the towers all of a sudden have issues ...
is this something that can be fixed by Sprint on their side or am i truly stuck with just CDMA only mode?

My problem just went away after awhile. Maybe people were right about towers being upgraded...

I had the same problem once. Solved it by flashing (then) latest radios. I did same troubleshooting steps as you, update PRL, profile, etc. Nothing helped. Flashing radios solved the problem.

hrm .. guess i'll go snatch the latest radios to just be sure ...

FYI .. i updated the radios by using captain throwbacks 3.16 firmware update zip ...
fixed the issue. So i guess it was radio related.

Cherokee4Life said:
If you are still having problems see this page....
http://forum.xda-developers.com/showthread.php?p=34760878#post34760878
Click to expand...
Click to collapse
Awesome! Thanks for saving me the frustration of bringing it in for service. The only downside is losing all the info.
Sent from under your bed...

I take that back. I've been sick lately and havent left the house in days. Just got back out today and sure enough I still have the problem. I'm going to take it to the Sprint store in the next few days and have them scratch their heads over it.

I had the same problem. Our would be fixed for a couple hours then data would drop again. Had to get a replacement from asurion. Update if they get yours figured out
Sent from my EVO using Tapatalk 2

I've dealt with folks on the phone now twice and they are saying it was due to some software update. Which has to be complete garbage ... why would Sprint do this? it makes no sense.

Related

No Data in Dallas works fine on non lte phone

Today I lost all data. Sprint says it is because they are updating their towers. Should I have this problem all over Dallas? My wifes phone works fine. Spent an hour with tech no luck. I went to the Sprint store and they just said people have been coming in all day.
My two friends with the same phone have no issues and one other with a rooted phone has issues. I hope I didn't lose data because I rooted my phone.
Any one else having these issues?
You can be certain that it isn't the rooting itself that would cause your data issue. Try going into your settings>Mobile Network: and where it says "Network Mode" select it and choose "CDMA Only" and see if you can connect then. With network vision being so close I would image alot of strange things are going on in those areas (im in the atlanta market but havent experience and problems). And one guess I have is since data is fine on a non LTE-device, it's almost CERTAINLY a tower work kind of error. Our phones (lte phones) have different PRL's than non LTE phones so our phones choose what towers to connect to , and how to connect to them, differently. I'm sure this will be remedied extremely soon. probably fine by the time you wake up in the morning.
Im in Grapevine/colleyville and I frequently loose data for a sec, but not long periods of time. It's cause of the lte roll out. Should be all good on july 15th
Thanks guys, puts my mind at ease. Can't wait til it's here.
Live in Dallas work in grapevine, same issues. Hoping 15th roll out solves everything, luckily I'm on WiFi at home and work so its not overly unbearable. Grapevine however I have trouble with text sometimes.
Sent from my EVO using xda premium
Im actually having the same issue here in Houston. If network mode is set to LTE/CDMA, i get no data. Still shows 3G, but the arrows that show receive/transmit show the transmit arrow solid. Where if I change my network mode to CDMA only, data works fine.
So HOPEFULLY it is as suggested, tower work due to Network Vision. Fingers crossed!
Yeah I have the same problem . I loose data complety . Sprint said it should work. I don't know if its the phone prl or the towers . I also heard a few people say it was happening to people with rooted phones but I really don't know . I live in fort worth and loose data 20 plus times a day .
Sent from my EVO using xda premium
I wish my data was turning off and on...I have none at all. So werid. It was supposed to be fixed by today according to tech support at sprint. After another hour on the phone ...no dice.
jbejarano said:
Im actually having the same issue here in Houston. If network mode is set to LTE/CDMA, i get no data. Still shows 3G, but the arrows that show receive/transmit show the transmit arrow solid. Where if I change my network mode to CDMA only, data works fine.
So HOPEFULLY it is as suggested, tower work due to Network Vision. Fingers crossed!
Click to expand...
Click to collapse
When I change my data to CDMA only I dont even get the 3g icon and sill no data.
parmend said:
Yeah I have the same problem . I loose data complety . Sprint said it should work. I don't know if its the phone prl or the towers . I also heard a few people say it was happening to people with rooted phones but I really don't know . I live in fort worth and loose data 20 plus times a day .
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Same issue in Austin. The CS rep I'm talking to speculates it might be tied to the storms in the NE/midwest.
I'm also getting errors updating my PRL and profile.
On hold with tech support right now. Once I'm done, I'll try setting my network mode to CDMA only and see if that helps.
Well today i had no signal and everyone i know had no signal we all have sprint. Sprint said as we speak they were working on the vision project for the towers for lte and from what i read online today was they day they were working in my area. The plan for lte was to start with the small towns around Chicago and then chicago last so people in Chicago could pick up signals from near by areas until the towers in Chicago get updated. Theres more cell towers in chicago alone then the rest of illinois combined so this make perfect since. I'm from Rockford Illinois and i have horrible 3g speeds. Hoping they flip this lte switch soon.
Sent from my EVO using XDA Premium App
Things are working for me again. Sprint tech guy had me dial ##72786# and input the password 033322. From their, he had me hit menu and reset.
The phone rebooted and reactivated. Then I updated my profile and prl. Those failed the first few times, but they worked when I set the network mode to cdma only. Switched back to cdma/lte and everything's back to normal.
The tech did confirm that we were feeling echoes of the network disruption (due to a storm) in the northeast.
I live in Richardson and work in Plano. No 3G issues anywhere for me. Including going into downtown Dallas yesterday and today.
zisix said:
I live in Richardson and work in Plano. No 3G issues anywhere for me. Including going into downtown Dallas yesterday and today.
Click to expand...
Click to collapse
Are you rooted?
Sent from my EVO using xda premium
Titanium back up, Nandroid and problem solved.
Live in McKinney, was in Dallas earlier today and lost all data. Yes, I am rooted. Where I live though, towers have been up and down the last two weeks and it's getting aggravating.
rkjg24 said:
Live in McKinney, was in Dallas earlier today and lost all data. Yes, I am rooted. Where I live though, towers have been up and down the last two weeks and it's getting aggravating.
Click to expand...
Click to collapse
Yeah the phone is almost unusable. I don't know if its the phone or the work on the towers. I've tried the cdma only option and its still a no go .
Sent from my EVO using xda premium
Mine fixed on it's own last night. So I guess it's random rooted our not.
Sent from my eVo LTE
parmend said:
Are you rooted?
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Yes. Not HTCDev or S-Off though.
shockwaveaz said:
Today I lost all data. Sprint says it is because they are updating their towers. Should I have this problem all over Dallas? My wifes phone works fine. Spent an hour with tech no luck. I went to the Sprint store and they just said people have been coming in all day.
My two friends with the same phone have no issues and one other with a rooted phone has issues. I hope I didn't lose data because I rooted my phone.
Any one else having these issues?
Click to expand...
Click to collapse
Mine did that the first night I had it for a few ours. Had no signal at all. Went to bed and in am it was back to normal. Is your roaming on? Turn it on once and see if you get a signal and data. I was able to when I had no signal with sprint only on
rockin my EVO 4G LTE

Weird 3G data issue..no 3G data w/LTE off.

I have rooted my EVO LTE using HTC Dev and S-OFF with Lazy Panda. I applied the De-odexed STOCK 1.22.651.3 ROM and 1.05.11.0606 radio. When I toggle LTE off, I have no 3G data, but with LTE on data works fine. With LTE enabled, "Network Signal Info" reports net type as EHRPD. With LTE toggled off, net type is listed as EVDO Rev A, with a data state of disconnected.
Can anyone help me here?
How are you even able to toggle LTE off?
Sent from my EVO 4G LTE using XDA-Developer App
EVOMIKE025 said:
How are you even able to toggle LTE off?
Sent from my EVO 4G LTE using XDA-Developer App
Click to expand...
Click to collapse
I'm going to SETTINGS...MOBILE NETWORK..and then changing Network Mode to "CDMA only" as opposed to "LTE/CDMA"
J
jhill1977 said:
I'm going to SETTINGS...MOBILE NETWORK..and then changing Network Mode to "CDMA only" as opposed to "LTE/CDMA"
J
Click to expand...
Click to collapse
Just for giggles I removed the tether hack from my build.prop file "ro.tether.denied=false"
But still no CDMA 3G data... :-(
Leave cdma/lte on..
Sent from my EVO 4G LTE
david279 said:
Leave cdma/lte on..
Sent from my EVO 4G LTE
Click to expand...
Click to collapse
I DO realize that leaving the phone in LTE/CDMA mode will solve my problem. But for battery life reasons, I prefer to leave my phone in CDMA mode only until LTE is "switched on".
J
HTC has already said there would be no difference with lte/cdma being on. It's not like there's two different radios on at the same time. Cdma and lte are both built in the same chip. Just leave it alone...no need for the tinkering.
Sent from my EVO 4G LTE
Something tells me the "fix" for my 3G data problem will be wiping my phone and reloading the 1.13.651.1 RUU and waiting for the bugs to be worked out.
Call Sprint and have them reset your data connection.
Sent from my EVO 4G LTE
david279 said:
HTC has already said there would be no difference with lte/cdma being on. It's not like there's two different radios on at the same time. Cdma and lte are both built in the same chip. Just leave it alone...no need for the tinkering.
Sent from my EVO 4G LTE
Click to expand...
Click to collapse
There's no difference in battery UNLESS you have LTE connection. LTE will drain the battery a lot faster.
OP, if you don't have LTE, just keep it on. As long as you aren't using it, you won't drain any faster.
SoraX64 said:
There's no difference in battery UNLESS you have LTE connection. LTE will drain the battery a lot faster.
OP, if you don't have LTE, just keep it on. As long as you aren't using it, you won't drain any faster.
Click to expand...
Click to collapse
I suppose I COULD leave the data connection to CDMA/LTE, but that kind of defeats my initial question. I think I might go for a drive and see if it's perhaps just the local tower causing me issues, or if this "bug" persists outside my home turf.
Justin
After profile update switch Moble Network mode.
jhill1977 said:
I have rooted my EVO LTE using HTC Dev and S-OFF with Lazy Panda. I applied the De-odexed STOCK 1.22.651.3 ROM and 1.05.11.0606 radio. When I toggle LTE off, I have no 3G data, but with LTE on data works fine. With LTE enabled, "Network Signal Info" reports net type as EHRPD. With LTE toggled off, net type is listed as EVDO Rev A, with a data state of disconnected.
Can anyone help me here?
Click to expand...
Click to collapse
Did you find a fix?
I have found that after I update my profile this happens to me also. Same thing 2 phones rooted. or not rooted, s-off or not s-off. Don't matter.
Just switch to CDMA only if you updated on LTE/CDMA. Or switch to LTE/CDMA if you updated on CDMA only. This works for me, don't know why but it does. Every time! Also have found that after some time I can switch back and all is well.
Hope this helps
emuview said:
Did you find a fix?
I have found that after I update my profile this happens to me also. Same thing 2 phones rooted. or not rooted, s-off or not s-off. Don't matter.
Just switch to CDMA only if you updated on LTE/CDMA. Or switch to LTE/CDMA if you updated on CDMA only. This works for me, don't know why but it does. Every time! Also have found that after some time I can switch back and all is well.
Hope this helps
Click to expand...
Click to collapse
Well it's nice to know I'm not the only one with problems. As the saying goes, misery loves company.
As for now, I'm thinking I might just run run the RUU and go back to stock 1.13.651.1 (unrooted) for a while and see how things fare. I can "deal" without root access for a few weeks, and who knows, maybe by then the DEV community will have found a way to S-OFF the new 1.22.651.3 OTA update. I'm in the greater Boston market and we're due to have LTE switched on VERY soon. I'll save a Nandroid backup of my current s-off/rooted 1.22.651.3 in case I want to visit this in the future.
JH
jhill1977 said:
Well it's nice to know I'm not the only one with problems. As the saying goes, misery loves company.
As for now, I'm thinking I might just run run the RUU and go back to stock 1.13.651.1 (unrooted) for a while and see how things fare. I can "deal" without root access for a few weeks, and who knows, maybe by then the DEV community will have found a way to S-OFF the new 1.22.651.3 OTA update. I'm in the greater Boston market and we're due to have LTE switched on VERY soon. I'll save a Nandroid backup of my current s-off/rooted 1.22.651.3 in case I want to visit this in the future.
JH
Click to expand...
Click to collapse
No need to s-on and ota update over this bro. Don't think an ruu will help, did not change it for me. Its not a big problem. And I think its a network bug not phone. But I have a right to be wrong.
david279 said:
Call Sprint and have them reset your data connection.
Sent from my EVO 4G LTE
Click to expand...
Click to collapse
You can do that manually by going into dialer and enter ##72786# then enter msl and viola
Sent from my EVO
tuscani1821 said:
You can do that manually by going into dialer and enter ##72786# then enter msl and viola
Sent from my EVO
Click to expand...
Click to collapse
Well your ##72786# tricks seems to have worked for me. I can now freely switch between CDMA only and LTE/CDMA and my data connection remains constant. I love these forums...
JH
jhill1977 said:
Well your ##72786# tricks seems to have worked for me. I can now freely switch between CDMA only and LTE/CDMA and my data connection remains constant. I love these forums...
JH
Click to expand...
Click to collapse
Glad to be of help. It's a trick that us techs do when a customer does not have data or if it's being wonky
Sent from my EVO
A new issue has popped up...
tuscani1821 said:
Glad to be of help. It's a trick that us techs do when a customer does not have data or if it's being wonky
Sent from my EVO
Click to expand...
Click to collapse
Ok so with my CDMA only & LTE/CDMA dilemma behind me, my phone is now switching the 3G on to send and receive MMS messages. This is the first time I've seen this with my EVO LTE. Previously my MMS messages were sent and received via WiFi, which was noticeably faster. DO you have any tips to help me in this scenario?
Justin
I have had the same issue and haven't been able to resolve it.
I had 3G up until last Tuesday in Minnesota and talked with Sprint. They tried to reset my phone and then tried to do the hands free activation and it failed. I flew to Dallas for vacation, turned on the phone and it activated in less than 30 seconds.
Returned back from Dallas and still no 3G in Minnesota (Minneapolis and Central MN).
I do have my MSL, but any tips on how to get 3G data back again?

Dropping to 1x?

So if you don't have a custom rom you will never know this but anyone ever see they phone on 1x instead of 3g?
Mine seems to do it randomly. I will have decent signal and be doing something on the net like IM or checking email and it will just drop to 1x and snail mode, after being idle for a few min will go back to 3g.
It doe snot always do this but seems to about once a day and has happened at home and work now so not just the tower.
Just in hopes I don't need to exchange my phone or something
Again only like once a day but I just dont understand it. I am on MeanRom right now and has happened on all versions since I started on 1.5 and doubt is his rom and just that his rom lets me see the 1x now is all.
bryanu said:
So if you don't have a custom rom you will never know this but anyone ever see they phone on 1x instead of 3g?
Mine seems to do it randomly. I will have decent signal and be doing something on the net like IM or checking email and it will just drop to 1x and snail mode, after being idle for a few min will go back to 3g.
It doe snot always do this but seems to about once a day and has happened at home and work now so not just the tower.
Just in hopes I don't need to exchange my phone or something
Again only like once a day but I just dont understand it. I am on MeanRom right now and has happened on all versions since I started on 1.5 and doubt is his rom and just that his rom lets me see the 1x now is all.
Click to expand...
Click to collapse
Yes!
I recently installed that LiquidSmooth ROM and now I find my phone dropping into 1X on a daily basis.
I have to turn Mobile Network off and put it back on for it to go into 3G. Otherwise it remains stuck in 1X.
What gives?
In Cincinnati I seem to see more 1x then 3g last week or so
Yes!
Mine will cycle from 4g to 1x all the time.
I've never talked bad about an HTC product but this phone sucks!
This have been a problem since the day I pulled it out of the box.
rc51rider said:
Yes!
Mine will cycle from 4g to 1x all the time.
I've never talked bad about an HTC product but this phone sucks!
This have been a problem since the day I pulled it out of the box.
Click to expand...
Click to collapse
The phone doesnt suck. The network sucks. Welcome to sprint. The networks undergoing huge changes to it.
Rxpert said:
The phone doesnt suck. The network sucks. Welcome to sprint. The networks undergoing huge changes to it.
Click to expand...
Click to collapse
This is not caused by the network, this is a phone or firmware issue.
I have my Evo 3d and it does not do this in same areas.
I agree the network is slow which they are working on but this 1x is the phone doing something.
I wonder if this is a result of the recent FW upgrade or not, though guess not being a previous user said from day one his did this (which not sure how he would know that for sure as people didn't know it always said 3g right away to know to modify the rom)
My rooted OG Evo used to do the same thing in the Tampa Bay area. I haven't rooted my LTE yet, but I would assume it will do it too once I root.
Ya this happens to be and the best way I can fix the problem for me is to turn airplane mode on and then turn it off and it will go back to 3g or LTE
Sent from my EVO using xda app-developers app
I'm having the same issue. Airplane mode fixes it until I find another weak signal area and it returns to 1x. It will remain in 1x again until I cycle airplane mode again--even in strong signal 55dBm fast data areas.
info if it helps
OMJ's ELTE ROM 4.0.3 v1.3 (had same problem w/viper's too)
Hardware version 003
pri 2.45_003
prl 25005
baseband 1.05.11.0606
build 1.22.651.3

[Q] EVO 4G LTE only connecting to 1X?

Hi, so this month my 3G seemed extremely slow with pings in the 1000+, as well as less than 0.10mbps download/upload speeds. Today I noticed it's only connecting to 1X. This is even with full bars.
I spent 2 hours on the phone with Sprint who tried refreshing everything to no avail. They had me reset the settings within ##DATA# also.
It started some time, this month, after the last update. I am rooted, S-OFF, etc. running Stock With Goodies and even reverted back to the regular stock ROM and nothing is changed. I have the latest radios and firmwares also.
I don't have LTE in my area, but 3G is usually pretty decent. I have 3 other phones (EVO 3D's) in my home, all on 3G fine. I had Sprint activate my 3D to my line and it worked fine.
Any help would be greatly appreciated. Thanks!
rhotrod23 said:
Hi, so this month my 3G seemed extremely slow with pings in the 1000+, as well as less than 0.10mbps download/upload speeds. Today I noticed it's only connecting to 1X. This is even with full bars.
I spent 2 hours on the phone with Sprint who tried refreshing everything to no avail. They had me reset the settings within ##DATA# also.
It started some time, this month, after the last update. I am rooted, S-OFF, etc. running Stock With Goodies and even reverted back to the regular stock ROM and nothing is changed. I have the latest radios and firmwares also.
I don't have LTE in my area, but 3G is usually pretty decent. I have 3 other phones (EVO 3D's) in my home, all on 3G fine. I had Sprint activate my 3D to my line and it worked fine.
Any help would be greatly appreciated. Thanks!
Click to expand...
Click to collapse
Sprint is undergoing a major network overhaul. If your device connects to 3g fine in other areas than its a sprint issue and nothing you can do except wait for the work to be completed.
rhotrod23 said:
Hi, so this month my 3G seemed extremely slow with pings in the 1000+, as well as less than 0.10mbps download/upload speeds. Today I noticed it's only connecting to 1X. This is even with full bars.
I spent 2 hours on the phone with Sprint who tried refreshing everything to no avail. They had me reset the settings within ##DATA# also.
It started some time, this month, after the last update. I am rooted, S-OFF, etc. running Stock With Goodies and even reverted back to the regular stock ROM and nothing is changed. I have the latest radios and firmwares also.
I don't have LTE in my area, but 3G is usually pretty decent. I have 3 other phones (EVO 3D's) in my home, all on 3G fine. I had Sprint activate my 3D to my line and it worked fine.
Any help would be greatly appreciated. Thanks!
Click to expand...
Click to collapse
have you try doing the service reset? ##SCRTN# (##72786#) that is better then doing the ##3282# when you do the ##72786# that is going to redo the hands-free activation and do the prl update and at the same time it's going to be refreshing the service
HTC EVO LTE
It you can't get 3g any where you may need to replace the phone. That's what happened to me... And I couldn't fix it no matter what I did.
Sent from my EVO using xda premium
Thanks for the replies.
njfoses said:
Sprint is undergoing a major network overhaul. If your device connects to 3g fine in other areas than its a sprint issue and nothing you can do except wait for the work to be completed.
Click to expand...
Click to collapse
This device can't connect valley wide, my EVO 3D's connect fine.
luisrod03 said:
have you try doing the service reset? ##SCRTN# (##72786#) that is better then doing the ##3282# when you do the ##72786# that is going to redo the hands-free activation and do the prl update and at the same time it's going to be refreshing the service
HTC EVO LTE
Click to expand...
Click to collapse
They had me do that a couple of times. They said everything was green on their end, but I can still only get 1X.
aimbdd said:
It you can't get 3g any where you may need to replace the phone. That's what happened to me... And I couldn't fix it no matter what I did.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
That's what they ended up saying when nothing worked. I'm trying to not do that, if possible, because I don't want to get a refurbished phone, as I had a bad experience with the last one I got from them.
have you tried a full ##786# reset? (it will get your phone to factory fresh condition, and erase all data)
I had the same issue, and no amount of profile updates, ##3282# resets or ##72786# resets helped, final suggestion was a factory reset which did work, be sure to Nandroid before trying it
Hopefully you don't have the same problem, I tried factory restarting it four different ways, all kinds of other resets and dialer things and settings... Nothing worked.
Sent from my EVO using xda premium
Thanks for the replies, once again.
miguelfp1 said:
have you tried a full ##786# reset? (it will get your phone to factory fresh condition, and erase all data)
I had the same issue, and no amount of profile updates, ##3282# resets or ##72786# resets helped, final suggestion was a factory reset which did work, be sure to Nandroid before trying it
Click to expand...
Click to collapse
I tried it a few times, but doesn't seem to help.
aimbdd said:
Hopefully you don't have the same problem, I tried factory restarting it four different ways, all kinds of other resets and dialer things and settings... Nothing worked.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Sadly, I think I do.
So, as I was around town, I noticed it does connect to 3G, but only for maybe 10-30 seconds then drops back to 1X. It even has trouble holding a 1X data connection now.
So, my last option is to return it to Sprint. I have it rooted and also have S-OFF. To return it for warranty replacement, I need to remove root (I will flash the RUU, etc.) Do I also have to get S-ON, if so how is that accomplished?
Thank you all for your help.
You will need to relock it. There is a fastboot command for it somewhere.
Sent from my EVO using xda premium
rhotrod23 said:
Thanks for the replies, once again.
I tried it a few times, but doesn't seem to help.
Sadly, I think I do.
So, as I was around town, I noticed it does connect to 3G, but only for maybe 10-30 seconds then drops back to 1X. It even has trouble holding a 1X data connection now.
So, my last option is to return it to Sprint. I have it rooted and also have S-OFF. To return it for warranty replacement, I need to remove root (I will flash the RUU, etc.) Do I also have to get S-ON, if so how is that accomplished?
Thank you all for your help.
Click to expand...
Click to collapse
Before you do all this... how is development in your area? Is Network Vision currently being implemented? I ask this because I am having similar issues and have for a few weeks. The reason? It was Network Vision being put into place and towers being set up with eHRPD protocol for the lte <-> cdma handoff. After doing a large search on it, it seems any areas that are getting LTE especially, and soon at that (like mine) are having the same problems you're describing. Seemingly because Sprint is locking phones out of connecting to the towers as they continue work with NV and LTE. Have you tried setting the phone to CDMA/EVDO only? This is the only option that works for me until this development is finished.
aimbdd said:
The ruu will fix s-off too.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
I just ran the RUU, but it still shows S-OFF on the bootloader screen.
MeestaAytch said:
Before you do all this... how is development in your area? Is Network Vision currently being implemented? I ask this because I am having similar issues and have for a few weeks. The reason? It was Network Vision being put into place and towers being set up with eHRPD protocol for the lte <-> cdma handoff. After doing a large search on it, it seems any areas that are getting LTE especially, and soon at that (like mine) are having the same problems you're describing. Seemingly because Sprint is locking phones out of connecting to the towers as they continue work with NV and LTE. Have you tried setting the phone to CDMA/EVDO only? This is the only option that works for me until this development is finished.
Click to expand...
Click to collapse
I'm in Phoenix, AZ and as far as I know, there is no NV or LTE going on. I have tried CDMA only, but same problems. I just got my replacement and it's staying on 3G just fine.
im getting this prob i apply lte only or lte/cdma and it goes straight to 1x weird...havent been able to get lte and im in san antonio where lte is live...thinking bout taking this phone back see if they exchange it

Weird 4G LTE problems

So my HTC EVO 4G LTE has been treating me very nicely.. great battery life and CM10 is smooth as ever.. the kernel I have is great and I get a 2.0 GHz overclock without problems. The weirdest issue has been haunting me lately. On CyanogenMod 10, I am unable to use the 4G LTE service that is located on a tower about 150 feet away from me at this moment. The issue is that while the phone connects to the service and I can call and text, for some reason data never works. I get 4 bars that I could only get from this tower, and looking in the phone information section of *#*#4636#*#*, I see that the tower shows up as LTE. Now it used to be that on Sense, I could turn on airplane mode, wait about a minute, and then connect to 4G LTE.. but now not even airplane mode can get me connected to it. There should be no reason that the phone can't connect to the tower because the signal, when connected, is very very strong. Does anyone know of any potential fixes for this issue? It's been haunting me that I'm located here in Dallas with a 4G LTE phone on Sprint next to a known working 4G LTE tower and people around me with Samsung Galaxy S3s and other 4G LTE phones are connected but I can't. Thanks for your help in advance.
By the way, I did search the forums and surprisingly no one has an issue similar to this in any of the topics that I checked.
Bump.
Bump.
Did you post the issue in decks thread? That's where I would post, if that's the ROM you're on.
from my flying AOKP'd Evo LTE and xda premium
Have you updated your radio's? Are you s- on? What hboot if so?
The newest OTA was supposed to help with lte. It had new radios for it.
Sent from my Nexus S 4G using xda app-developers app
NaterTots said:
Have you updated your radio's? Are you s- on? What hboot if so?
The newest OTA was supposed to help with lte. It had new radios for it.
Sent from my Nexus S 4G using xda app-developers app
Click to expand...
Click to collapse
I installed the new radio from the OTA onto my phone and I thought it'd fix the problems but the problem was only temporarily fixed when I reflashed CM10. 4G LTE worked for a few hours.. but then after I went into a building, the signal dropped to 1 bar, turned on 3g, and call quality became utter crap.
I would post in deck's thread but I'm not sure the issue is specific to CM10.. I used a sense rom and for the first few hours of use it worked great and I would get strong LTE signal.. but after that I seemed to again be able to connect to the tower that's transmitting 4G LTE and in the network settings it would show up as LTE, but no data connection could be established.
grizzlywan said:
I installed the new radio from the OTA onto my phone and I thought it'd fix the problems but the problem was only temporarily fixed when I reflashed CM10. 4G LTE worked for a few hours.. but then after I went into a building, the signal dropped to 1 bar, turned on 3g, and call quality became utter crap.
I would post in deck's thread but I'm not sure the issue is specific to CM10.. I used a sense rom and for the first few hours of use it worked great and I would get strong LTE signal.. but after that I seemed to again be able to connect to the tower that's transmitting 4G LTE and in the network settings it would show up as LTE, but no data connection could be established.
Click to expand...
Click to collapse
May sound simple, but did u do a full wipe between roms? Factory reset? I know after going s-off I had to call sprint so they could send me an update to fix data and calls.
Anthonicia said:
May sound simple, but did u do a full wipe between roms? Factory reset? I know after going s-off I had to call sprint so they could send me an update to fix data and calls.
Click to expand...
Click to collapse
Yes, I did full wipes between roms including factory reset and system wipes. Only my SD cards are left unwiped.
I called sprint support today inquiring about that but the guy just had me go into ##72786# and reset my network connection settings.. didn't help the problem.. Any name to that update that I can ask them for that'll help me get it?
grizzlywan said:
Yes, I did full wipes between roms including factory reset and system wipes. Only my SD cards are left unwiped.
I called sprint support today inquiring about that but the guy just had me go into ##72786# and reset my network connection settings.. didn't help the problem.. Any name to that update that I can ask them for that'll help me get it?
Click to expand...
Click to collapse
They should have recognized it if it was an error. So calling sprint won't do much. There's an app called network in google play store. Has the option to switch to different bands, or a lot more than any stock program will let u switch to.
Try switching from CDMA auto to Evdo/LTE or the other LTE options and roaming bands they have on there and see if it helps. Hopefully someone with a fix will see this thread soon enough. Only other thing I can think of is the ##4636# (digits may be wrong)and switch some settings in there.
Anthonicia said:
They should have recognized it if it was an error. So calling sprint won't do much. There's an app called network in google play store. Has the option to switch to different bands, or a lot more than any stock program will let u switch to.
Try switching from CDMA auto to Evdo/LTE or the other LTE options and roaming bands they have on there and see if it helps. Hopefully someone with a fix will see this thread soon enough. Only other thing I can think of is the ##4636# (digits may be wrong)and switch some settings in there.
Click to expand...
Click to collapse
Nothing of the sort fixes the issue.. I'm gonna try reflashing radios.
I'm on 1.15, S-On, HTCDev unlocked, CM10.I have the same issues.
When i reflash the kernel, LTE will work for several hours, and then I get the gray bars of doom. Oddly, I still get a data connection with some apps (Reddit Is Fun, etc.), even though the phone shows no data. It's been so frustrating that I've considered going back to sense...
muffinhunter said:
I'm on 1.15, S-On, HTCDev unlocked, CM10.I have the same issues.
When i reflash the kernel, LTE will work for several hours, and then I get the gray bars of doom. Oddly, I still get a data connection with some apps (Reddit Is Fun, etc.), even though the phone shows no data. It's been so frustrating that I've considered going back to sense...
Click to expand...
Click to collapse
Yeah that's exactly what happens to me.. and no matter my attempts to airplane mode the phone refuses to connect to 4G LTE data after a few days of reflashing.. So odd.
Just clean flashed deck's most recent build from IRC (9/19?) and I'm having the same problem as before. This time it didn't even make it an hour before LTE went away.
And after searching around, apparently we're the only people in the entire world experiencing this issue.
I wouldn't say entire world because there's isn't a worldwide supply of evos lol
om4 said:
I wouldn't say entire world because there's isn't a worldwide supply of evos lol
Click to expand...
Click to collapse
I.E. His statement still stands because we would still be the only people in the world having this problem..
I am honestly stumped as to how to fix this.. Sprint support can't help and I sat in the irc and people would tell me to force lte mode in network settings.. Doesn't work.. Because even though I get data connection.. I then lose the ability to call and text.
I tried paranoid, cm10, and aokp. I couldn't get lte on any of them. And phone calls were at max volume, distorting the speaker even, no matter where the actual volume indicator is.
Went back to a sense based rom and no problems.
1.12 panda hboot, s-off'd, with the new firmware.
regalpimpin said:
I tried paranoid, cm10, and aokp. I couldn't get lte on any of them. And phone calls were at max volume, distorting the speaker even, no matter where the actual volume indicator is.
Went back to a sense based rom and no problems.
1.12 panda hboot, s-off'd, with the new firmware.
Click to expand...
Click to collapse
I'm too hooked to cm10 to switch back now lol. This is unfortunate..
I'm having the same Issue. Seems to have started with a Rev of CM10 around the beginning of September. I have been running a Sense ROM for the past few weeks, but I check in every so often to see if deck's made an update. Nothing has worked so far. Anyone have an update or solution to this problem?
muffinhunter said:
Just clean flashed deck's most recent build from IRC (9/19?) and I'm having the same problem as before. This time it didn't even make it an hour before LTE went away.
And after searching around, apparently we're the only people in the entire world experiencing this issue.
Click to expand...
Click to collapse
I am having the exact same issue as you with the "Greg bars of death". I had good consistent 4g at one point in early September (possible unofficial 9/6 build based on saved speed tests) but not since then. I have also found that having LTE off gives me more reliable 3G data.
Sent from my Nexus 7 using xda app-developers app
Join the club... it's the typical LTE connection issue with the EVO LTE. Its not your phone or updates. Even a 100% stock EVO LTE with all the updates has this issue.

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