Today I lost all data. Sprint says it is because they are updating their towers. Should I have this problem all over Dallas? My wifes phone works fine. Spent an hour with tech no luck. I went to the Sprint store and they just said people have been coming in all day.
My two friends with the same phone have no issues and one other with a rooted phone has issues. I hope I didn't lose data because I rooted my phone.
Any one else having these issues?
You can be certain that it isn't the rooting itself that would cause your data issue. Try going into your settings>Mobile Network: and where it says "Network Mode" select it and choose "CDMA Only" and see if you can connect then. With network vision being so close I would image alot of strange things are going on in those areas (im in the atlanta market but havent experience and problems). And one guess I have is since data is fine on a non LTE-device, it's almost CERTAINLY a tower work kind of error. Our phones (lte phones) have different PRL's than non LTE phones so our phones choose what towers to connect to , and how to connect to them, differently. I'm sure this will be remedied extremely soon. probably fine by the time you wake up in the morning.
Im in Grapevine/colleyville and I frequently loose data for a sec, but not long periods of time. It's cause of the lte roll out. Should be all good on july 15th
Thanks guys, puts my mind at ease. Can't wait til it's here.
Live in Dallas work in grapevine, same issues. Hoping 15th roll out solves everything, luckily I'm on WiFi at home and work so its not overly unbearable. Grapevine however I have trouble with text sometimes.
Sent from my EVO using xda premium
Im actually having the same issue here in Houston. If network mode is set to LTE/CDMA, i get no data. Still shows 3G, but the arrows that show receive/transmit show the transmit arrow solid. Where if I change my network mode to CDMA only, data works fine.
So HOPEFULLY it is as suggested, tower work due to Network Vision. Fingers crossed!
Yeah I have the same problem . I loose data complety . Sprint said it should work. I don't know if its the phone prl or the towers . I also heard a few people say it was happening to people with rooted phones but I really don't know . I live in fort worth and loose data 20 plus times a day .
Sent from my EVO using xda premium
I wish my data was turning off and on...I have none at all. So werid. It was supposed to be fixed by today according to tech support at sprint. After another hour on the phone ...no dice.
jbejarano said:
Im actually having the same issue here in Houston. If network mode is set to LTE/CDMA, i get no data. Still shows 3G, but the arrows that show receive/transmit show the transmit arrow solid. Where if I change my network mode to CDMA only, data works fine.
So HOPEFULLY it is as suggested, tower work due to Network Vision. Fingers crossed!
Click to expand...
Click to collapse
When I change my data to CDMA only I dont even get the 3g icon and sill no data.
parmend said:
Yeah I have the same problem . I loose data complety . Sprint said it should work. I don't know if its the phone prl or the towers . I also heard a few people say it was happening to people with rooted phones but I really don't know . I live in fort worth and loose data 20 plus times a day .
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Same issue in Austin. The CS rep I'm talking to speculates it might be tied to the storms in the NE/midwest.
I'm also getting errors updating my PRL and profile.
On hold with tech support right now. Once I'm done, I'll try setting my network mode to CDMA only and see if that helps.
Well today i had no signal and everyone i know had no signal we all have sprint. Sprint said as we speak they were working on the vision project for the towers for lte and from what i read online today was they day they were working in my area. The plan for lte was to start with the small towns around Chicago and then chicago last so people in Chicago could pick up signals from near by areas until the towers in Chicago get updated. Theres more cell towers in chicago alone then the rest of illinois combined so this make perfect since. I'm from Rockford Illinois and i have horrible 3g speeds. Hoping they flip this lte switch soon.
Sent from my EVO using XDA Premium App
Things are working for me again. Sprint tech guy had me dial ##72786# and input the password 033322. From their, he had me hit menu and reset.
The phone rebooted and reactivated. Then I updated my profile and prl. Those failed the first few times, but they worked when I set the network mode to cdma only. Switched back to cdma/lte and everything's back to normal.
The tech did confirm that we were feeling echoes of the network disruption (due to a storm) in the northeast.
I live in Richardson and work in Plano. No 3G issues anywhere for me. Including going into downtown Dallas yesterday and today.
zisix said:
I live in Richardson and work in Plano. No 3G issues anywhere for me. Including going into downtown Dallas yesterday and today.
Click to expand...
Click to collapse
Are you rooted?
Sent from my EVO using xda premium
Titanium back up, Nandroid and problem solved.
Live in McKinney, was in Dallas earlier today and lost all data. Yes, I am rooted. Where I live though, towers have been up and down the last two weeks and it's getting aggravating.
rkjg24 said:
Live in McKinney, was in Dallas earlier today and lost all data. Yes, I am rooted. Where I live though, towers have been up and down the last two weeks and it's getting aggravating.
Click to expand...
Click to collapse
Yeah the phone is almost unusable. I don't know if its the phone or the work on the towers. I've tried the cdma only option and its still a no go .
Sent from my EVO using xda premium
Mine fixed on it's own last night. So I guess it's random rooted our not.
Sent from my eVo LTE
parmend said:
Are you rooted?
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Yes. Not HTCDev or S-Off though.
shockwaveaz said:
Today I lost all data. Sprint says it is because they are updating their towers. Should I have this problem all over Dallas? My wifes phone works fine. Spent an hour with tech no luck. I went to the Sprint store and they just said people have been coming in all day.
My two friends with the same phone have no issues and one other with a rooted phone has issues. I hope I didn't lose data because I rooted my phone.
Any one else having these issues?
Click to expand...
Click to collapse
Mine did that the first night I had it for a few ours. Had no signal at all. Went to bed and in am it was back to normal. Is your roaming on? Turn it on once and see if you get a signal and data. I was able to when I had no signal with sprint only on
rockin my EVO 4G LTE
Related
So... About 4 days ago, I noticed that I couldn't connect to 4G anymore, but 3G works fine. Now I've always had full signal 4G where I live because there's a tower just down the block by the Sprint store. I can connect and I even get an I.P. address, but there's no data getting through. You can imagine how many times I went to recovery, cleared data, wiped, re-flashed, all the while thinking it was the ROM that had problems.
The answer came to me in the form of my younger brother. He has the Evo Shift and also had been having issues with his 4G. Now his phone is stock, so that ruled out the ROM being the issue (thank GOD I thought I somehow screwed my WiMax). So he tells me there was a power outage about 4 days ago at around 3am, since then he hasn't been able to connect.
What I'm thinking is- IT'S BEEN 4 DAYS... You guys here who work at Sprint, do you think a small power outage can bork the 4G network for 4 days?
And if so, how come it hasn't affected the 3G network as well?
Maybe It's another issue altogether...
Sprint actually has 4G?
Zoidpilot said:
So... About 4 days ago, I noticed that I couldn't connect to 4G anymore, but 3G works fine. Now I've always had full signal 4G where I live because there's a tower just down the block by the Sprint store. I can connect and I even get an I.P. address, but there's no data getting through. You can imagine how many times I went to recovery, cleared data, wiped, re-flashed, all the while thinking it was the ROM that had problems.
The answer came to me in the form of my younger brother. He has the Evo Shift and also had been having issues with his 4G. Now his phone is stock, so that ruled out the ROM being the issue (thank GOD I thought I somehow screwed my WiMax). So he tells me there was a power outage about 4 days ago at around 3am, since then he hasn't been able to connect.
What I'm thinking is- IT'S BEEN 4 DAYS... You guys here who work at Sprint, do you think a small power outage can bork the 4G network for 4 days?
And if so, how come it hasn't affected the 3G network as well?
Maybe It's another issue altogether...
Click to expand...
Click to collapse
4G is WiMax and 3G is EVDO so one getting knocked out might not affect the other....also, if they haven't had reports about that particular tower, they might not know to fix it.
To the poster above: if your not going to be helpful, don't post.
Sent from my Google Nexus S using xda premium
That sucks man. I'm blanketed in supposedly 4g service and can't get it neither. I wanna go take a dump on one of their towers.
Can a power outage kill 4G? Certainly. Cell towers work like many other electronic devices, and are still prone to things getting shorted (Even if there are several layers of protection to try and stop that). I would honestly recommend calling tech about it and seeing if the towers near you have any posted outages, or at least report the issue.
They likely cannot fix the issue unless they know about it, and if everyone presumes everyone else will report the issue; it may never get reported.
Rayne Jarre said:
Can a power outage kill 4G? Certainly. Cell towers work like many other electronic devices, and are still prone to things getting shorted (Even if there are several layers of protection to try and stop that). I would honestly recommend calling tech about it and seeing if the towers near you have any posted outages, or at least report the issue.
They likely cannot fix the issue unless they know about it, and if everyone presumes everyone else will report the issue; it may never get reported.
Click to expand...
Click to collapse
I'll call tomorrow and bother someone over at the local sprint. I'm just wondering how did the 4G go out and not the 3G network. Oddly enough I also noticed the 3G network is slightly faster now... i.e. - I could never watch HD movies on Youtube without having the 4G on, now since of course I can't connect I tried on 3G and it didn't skip a beat. Maybe breathing too much spray paint fumes is making me crazy
The 4G sits on a separate tower from the Sprint tower's as the 4G is provided via Clear.
Noiro said:
The 4G sits on a separate tower from the Sprint tower's as the 4G is provided via Clear.
Click to expand...
Click to collapse
Gotcha
Sent from my Shooter 3D
Okay, starting this morning my 4g will connect (says ip address and connected to sprint) yet will not pull down any data. That includes no webpages or if I try speedtest it hangs at testing ping. Zero data. I'm currently using warm rom with stock kernel for the past few weeks. Definitely not a 4g service issue as someone with an Evo 4g was able to pull data with no problem standing next to me today. Tried wiping all and flashing the latest warm rom to no avail. Any ideas? Anything else I should try?
Thank you for any help you can offer!
I have no data also. Never rooted and with the original stock firmware (so if I want to root) and the most recent PRL. I am in Boston if that matters. 3g works just fine.
skelotic said:
I have no data also. Never rooted and with the original stock firmware (so if I want to root) and the most recent PRL. I am in Boston if that matters. 3g works just fine.
Click to expand...
Click to collapse
Thank you that makes me feel a little better as I am in the Boston area as well. Really strange though that someone with an original evo was able to down 4g data today. I might give sprint a call to check on any outages.
Talking to sprint now and they say NO network outages in Boston area. Strange.
I had this issue in the morning a day or two ago but it went away after an hour or so. Problem returned this morning and have had to use 3G since then because Wimax isn't working.
I'm on the latest Warm nightly and too am in Boston. Sounds like it's specific to Boston.
Gadget Man 007 said:
I had this issue in the morning a day or two ago but it went away after an hour or so. Problem returned this morning and have had to use 3G since then because Wimax isn't working.
I'm on the latest Warm nightly and too am in Boston. Sounds like it's specific to Boston.
Click to expand...
Click to collapse
At work now, south of Boston. Same issue.
funny because i'm also in Boston with no data! called sprint and they told me there's no outage in my area! been like this since yesterday morning. they're making me take it to a store today. pain because i just unrooted and put S back on!
anth75 said:
funny because i'm also in Boston with no data! called sprint and they told me there's no outage in my area! been like this since yesterday morning. they're making me take it to a store today. pain because i just unrooted and put S back on!
Click to expand...
Click to collapse
Let us know what they tell you at the store. Hard to believe that this many of us are experiencing the exact same issue and its not on sprints end. Lol I forget how slow 3g can be as most of my travels are normally covered with 4g. Hope its back online soon. Anyone else in the Boston area that wants to chime in?
Sent from my PG86100 using XDA App
Just got back and what they told me is they disconnected wimax and it could be this way for a few weeks! They are gonna be testing LTE and just keep it on 3G. Thanks for the heads up sprint!
WTF?! That's BS.
If it's not back by the end of the weekend, I'm writing a letter.
4g Still broken in Boston area. Many reports....when a phone is mentioned it is the Evo 3d. Was there an over the air update yesterday?
An OTA should not affect it since I haven't upgraded since the first one. Also, people that I know who have the Evo 4G can use data just fine.
Dose everyone with the issue have the evo 3d or is it whit all phone, because sure seems like the ones with the issue are evo 3d users
as well as everyone should! this is BS!! i am more mad that i called CS 3x and they kept telling me there's no outtages in my area! how could they not know about something as major as this????? I had to go outta my way to a local store for them to tell me this crap??? my cousin called to complain and they hung up on him! called back to speak to a manager and they just kept him on hold! kinda missing T-Mo right now!!!!
---------- Post added at 03:18 PM ---------- Previous post was at 03:17 PM ----------
TopChoice said:
Dose everyone with the issue have the evo 3d or is it whit all phone, because sure seems like the ones with the issue are evo 3d users
Click to expand...
Click to collapse
not just Evos. doing on my cousins phone too(not sure what he has but its def not an evo)
TopChoice said:
Dose everyone with the issue have the evo 3d or is it whit all phone, because sure seems like the ones with the issue are evo 3d users
Click to expand...
Click to collapse
Wow, glad I found this thread! I got the same problem on Nexus S 4G located near Norwood. In my case, I just got a replacement phone yesterday. 4G was fine yesterday but today, nothing. I was starting to think I got a defective phone. The worst part is that with 4G enabled, I got a signal so it doesn't even try to fall back to 3G. I just checked Settings > About phone > Status > Mobile network state says Disconnected when 4G is turned on.
I can only get 4G service while at work so if they've disabled it, I'm gonna be mad!
TransWarp said:
Wow, glad I found this thread! I got the same problem on Nexus S 4G located near Norwood. In my case, I just got a replacement phone yesterday. 4G was fine yesterday but today, nothing. I was starting to think I got a defective phone. The worst part is that with 4G enabled, I got a signal so it doesn't even try to fall back to 3G. I just checked Settings > Status > Mobile network state says Disconnected when 4G is turned on.
I can only get 4G service while at work so if they've disabled it, I'm gonna be mad!
Click to expand...
Click to collapse
that is also what my cousin has(Nexus S 4G) so its def not just the evo 3Ds...
No data here as well in beverly ma. It shows as connected but no data flow.
I now have a new phone, epic touch 3g
Pong
uhupong said:
No data here as well in beverly ma. It shows as connected but no data flow.
I now have a new phone, epic touch 3g
Pong
Click to expand...
Click to collapse
it amazes me that sprint has no clue as to what is going on! i had another buddy just call and they told him theres no outtages in boston!!! WTF do you call this then??? so frustrating!
I call it testing....if they are testing LTE then be happy. Sucks its your town but hey sacrifice isn't cheap
Sent from my EVO3D(overclocked) via XDA App
southern87 said:
I call it testing....if they are testing LTE then be happy. Sucks its your town but hey sacrifice isn't cheap
Sent from my EVO3D(overclocked) via XDA App
Click to expand...
Click to collapse
can't speak for everyone else but i don't mind at all. Just don't like the fact that Sprint has no idea whats going on and sending people to local stores to me is BS! they should be more informed of something this major going on and not making everyone think there phones are junk! all they have to do is inform their customers of the testing and to put their phone on 3G! i had no idea of that and had no data till i went to the local store today and they told me to put it on 3G.
Hey Everyone,
I woke up this morning and had no 4G LTE connection, I tried battery pull, sim pull, waiting 15 minutes and then putting it all back. It would connect to 4g for about 20 seconds before jumping back to 3g. Being that I paid 300 bucks for this phone and it worked great since I got it, I called VZW. The rep I got confirmed that the 4G LTE network is having some outages but they know about it and are working quickly to restore service.
Looking thru some other forums, it seems to be an East Coast thing, I would like to know if any of you are having this problem as well, and if so where are you located. Please respond with your general location (or specific city if you want) and what networks are down for you. Ill start
Central Massachusetts has no 4G LTE currently. 3g an 1x are unaffected.
Albany NY area
Spotty 4g for the last few days and they told me the same thing. Seems OK today so far.
No problems here, 4G strong as ever.
Rochester NY, same problem.
~John
I'm in Erie, PA and I can only connect to 4G for like a minute before it switches to 3G . I hope they fix it soon, I'm going through withdrawal! I NEED MY EXTRA G!
Sent from my ADR6425LVW using xda premium
I've got the 4G's here in Michigan
Fine here in California although I'm far away and probably irrelevant.
Looks like I'm even having 3g problems now.
I listen to iheart streaming radio all morning at work & it may buffer occasionally but in general it works perfectly. A minute ago it cut out for about the 4th time this morning & now it's refusing to connect at all.
~John
Philadelphia. No problems.
Sent from my ADR6425LVW using xda premium
jmorton10 said:
Rochester NY, same problem.
~John
Click to expand...
Click to collapse
Interesting, I too am in Rochester and I have connection. Just ran a speed test of 10/6 to make sure. I'm downtown at work right now.
I have had no issues with 4G here in MN just outside the twin cities.
Sent from my Rezound
Off and On in Tacoma, Washington
Sent from my ADR6400L using xda premium
Albany, NY - same problem, no 4g
rboddy said:
Interesting, I too am in Rochester and I have connection. Just ran a speed test of 10/6 to make sure. I'm downtown at work right now.
Click to expand...
Click to collapse
I actually live in Penfield & work in Victor.
I always have rock solid 4g at my house and usually 4g works in Victor.
This morning, my phone was in 3g coming off the charger which was odd. I put it in airplane mode & back & 4g started working.
It skipped back & forth between 4g & 3g all morning however. Now, it seems to be working again (it is in 4g now) but we'll see what happens the rest of the day.......
~John
I have the proper number of G's in Milwaukee (four of them!) but I leave my phone on WiFi most of the time to save battery.
Baltimore area here. Haven't had 4G since last night. Rebooted my phone a few times. It would attach for a minute or two then drop right back to 3G.
Was still on 3G before I came into work a little bit ago.
4G is working fine in A2
Yea, the rep was telling me its only really affecting the East Coast and from what I see he it seems pretty accurate.
Does it really bug anyone else that VZW does not have a website with outages listed, like google does with the AppStatus Dashboard. It would probably save their reps a ton of phone time.
No 4G issues in Phoenix
Sent from my ADR6425LVW using Tapatalk
In california on business, 4g has been completely awful. I can do the same; connect for a minute or so then it drops to nothing.
I've made references to this in Q&A, so apologies if you've read this already.
Simply put, my mobile data does not work on this phone. What I'm finding is if I leave a WiFi network or go to/from Sprint to roaming data, the hand-off to cellular data never happens as one of three things invariably occurs:
a) Mobile Data is stuck in 'turning on...' and thus I have no signal at all;
b) I have signal but no throughput (the up/down arrows never light up and I get no data connection);
c) the phone just reboots.
So basically if I change my network state, I can't go back until I reboot. Toggling Mobile Data does nothing in any of these instances. Now I expect holes in the software during a device release, but not holes you can drive a truck through. If anyone is experiencing the same issue or has any ideas, I'd love to hear them. If it's not solved by the end of my 14-day rescission period, this thing is done for.
I had this same exact problem. Update your profile and PRL. That fixed it for me but I dunno if that will fix the problem permanently. Might be a hardware defect but I hope it was just a prl/profile issue.
Sent from my EVO using Tapatalk 2
I've tried updating my profile and PRL and unfortunately that did nothing, and moments ago I gave up and called Customer Care to reactivate my OG EVO.
Of course, 30 seconds after that was all done the representative told me there's an EVDO data issue/outage that has been persistent in Philadelphia since the 22nd. You'd think they'd tell their store reps this valuable information, but such is not the case. I'm going to try running some tests on my OG EVO for comparison's sake and see how much truth they're telling me before I put the LTE back in the box and tell Sprint where they can shove it.
I have noticed some quirkyness with the WiFi/3g handoff on the phone on stock and viperROM. I am in the Philly market too, possibly the issue.
Sent from my EVO using Tapatalk 2
It's becoming unbearable. I lose my 3g connection about 3 times a day. But today, it's lost it about 20 times and that's no exaggeration. It's lost mobile data at least 5 times in the last hour. HTC has got to do something about this.
Sent from my EVO using xda premium
So I reactivated my OG EVO and sure enough, 3G data speeds are nothing short of awful in the 19103 area (~6KB/sec on average), compared to the 19106 area a mile or so away -- there's definitely an EVDO issue in the area. However, the OG EVO is not exhibiting the same WiFi/roaming hand-off issues that the EVO LTE is; that has to be a software issue specific to the phone. Seeing as I frequently walk in and out of various WiFi blankets throughout the city several times every day, this bug is a deal-breaker for me.
When I leave a wifi area I've noticed it takes a very long time to pick up 3G. It was nearly instant on my E4GT.
I just had the same issue with my mobile connection. Updating my profile and PRL seemed to do the trick. Changing from wi-fi to mobile also takes over a minute...
change your phone from cdma/lte mode to cdma mode, did the trick for a few friends of mine.
I've also been having the same issues. My phone will just drop 3G and go to roaming or no signal at all constantly. I also live in the Philly area so I'm hoping since we're in the second wave to get LTE that its just Sprint working on the network but I'm starting to suspect that we have a serious problem with our phones. Im on my second phone & a few different ROMS including stock & I've been having the problem since pre relase while my wife's Samsung E4GT has had no issues.
Edit
Well I took the advice from another thread and switched from CDMA/LTE to CDMA only & I haven't had any issues with my 3G dropping or with the WiFi to 3G handoff. Don't know if that fixed the problem or if Sprint just isn't working on the towers today.
Sent from my EVO using Xparent ICS Blue Tapatalk 2
Okay this is starting to piss me off. I loose 3G service anytime I unlock the phone. In my house I can not keep a call connected to save my life, even though I have 4 bars. My 3G just looses signal. Its not when I switch from WiFi. It just does it on its own.
The first thing I tried was to turn the CDMA/LTE to just CDMA, tested this for 2 days nothing. I updated both Profile and PRL.... nothing.
I am really tempted to walk into a Sprint store and through down because this is unacceptable. And this happened to my first EVO LTE, so I returned it within my 14 days, got a second one and its doing the same thing. I thought well maybe its because I am in the Chicago Subbards but I have been in 2 other states and I have the same issue.
Anyone know of a fix or when HTC will actually fix their newest phone? I mean come on really guys, how is this okay?
EDIT:
Also, I tried turning off NFC and that doesn't help either.
And is anyone else's EVO get REALLY hot?
Cherokee4Life said:
Okay this is starting to piss me off. I loose 3G service anytime I unlock the phone. In my house I can not keep a call connected to save my life, even though I have 4 bars. My 3G just looses signal. Its not when I switch from WiFi. It just does it on its own.
The first thing I tried was to turn the CDMA/LTE to just CDMA, tested this for 2 days nothing. I updated both Profile and PRL.... nothing.
I am really tempted to walk into a Sprint store and through down because this is unacceptable. And this happened to my first EVO LTE, so I returned it within my 14 days, got a second one and its doing the same thing. I thought well maybe its because I am in the Chicago Subbards but I have been in 2 other states and I have the same issue.
Anyone know of a fix or when HTC will actually fix their newest phone? I mean come on really guys, how is this okay?
EDIT:
Also, I tried turning off NFC and that doesn't help either.
And is anyone else's EVO get REALLY hot?
Click to expand...
Click to collapse
Have the same issue on 2 diffrent EVO lte's . I heard it could be towers or the software on the phone . I think its the pho e because I've heard the s3 dosnt have these issues .
Sent from my EVO using xda premium
same problem here
started a thread over on the sprint site here
http://community.sprint.com/baw/message/445385#445385
I thought it was the towers as well, but I been in 3 states the exact same issue...
Im in naperville and im waiting for lte to be up and running before I buy the Evo lte...my brother is having the same problems as you...looks like another month before its ready...patiently waiting...hang in there
Sent from my HTC Evo 4G using xda premium
As of today, dead. Voice is ok. 3G is gone. (Philly)
Im in lexington sc and for about a week now my data (which i had inside my house just fine) has been out almost completely and i have called 3 times and got 3 different reasons on why this is. Now last night they tell me that there is NO eta on when it will return????? WTF! This better be a LTE thing. If not this is getting out of control fast... They said id be credited for the outage, well data is 50% of what we pay for. This is unacceptable sprint...
Say if it is a software issue shouldn't most people have this issue ?
Sent from my EVO using xda premium
probably, depending on which software/firmware version you're running. I think it's more specifically related to the radio version/fw vs the towers causing it. it seems more and more like i get varied results depending on where i'm at. always the same end result, just the behavior in how long 3g stays connected varies.
I have been dealling with the same issues. I was driving and my data went out. Can't get data only if I connect to a WiFi, I tried everything. I am on the latest firmware, prl, ect. I got it back yesterday about 5 hours later but as soon as I go to an area with no service it will not come back. (Voice and text work fine) I am still without data since Noon today. I know I have 3G because my old Epic 4G is working fine. I even flashed the radio again and flashed the whole firmware again. Still doesn't work. I am about to take it back and get the Samsung....
For some reason, I can't connect to data anymore in LTE/CDMA mode. I recently went back to visit my folks in the Bay Area and was in a fringe area where LTE was active. I tried putting the phone into LTE mode only to try to maintain the connection, but have since changed back to the default setting.
Now I can only connect to data when I set the data mode to CDMA Mode only. I tried updating profile, PRL, wiping caches, and even restoring an old back up with no luck. Anyone ever have this problem?
The 3G icon is on in LTE/CDMA mode, but I can't open any webpages.
My wife's iPhone 4s connects just fine in the same areas.
they are working on your towers
is not an issue with your phone
I've been driving around all over the bay area today and it still won't connect unless its in CDMA only mode. Doubt its a tower issue. I'm driving back down to LA today so I'll know for sure.
Again, I'm only trying to connect to 3G but want to leave the mobile settings on LTE/CDMA mode since LTE is stating to pop up at home.
flex360 said:
they are working on your towers
is not an issue with your phone
Click to expand...
Click to collapse
That's the biggest bunch of Sprint crap i ever heard. I was talking with Sprint today for over an hour and a half about this bull crap. a couple days ago i got a error 67 code on my HTC EVO (og, i went back to it because of this issue). Yesterday I switched back to my EVO LTE. I still got the error code. They said to wait for an hour for it to get its mobile network. I waited all night and still nothing. this morning. i contacted Sprint. The lady tried for over an hour, resetting everything known to man kind
we did the ##3282# and reset everything. We Changed and reste everything on the phone. activated my old EVO and back to the new EVO and still nothing.
I am sick of Sprint saying this is a tower issue. If by some miracle it is, disable the towers LTE until you are done with everything. I know this isn't effecting everyone but your pissing a lot of people off with this crap. At least just replace the phones that are not working.
anyone know what CDMA HDR stands for?
If you're referring to eHRPD, it stands for Evolved High Rate Packet Data, I believe.
Sent using my HTC EVO LTE and a magic wand
FinZ28 said:
If you're referring to eHRPD, it stands for Evolved High Rate Packet Data, I believe.
Sent using my HTC EVO LTE and a magic wand
Click to expand...
Click to collapse
Yep. It is basically the same as 3g, but allows for a smooth transition from 3g to lte as you gain and lose lte signal.
Word is we see this before they upgrade to lte.
I'm having a lot of 3g problems but definitely not tower related.
Sent from my EVO using xda app-developers app
Ph33zy said:
For some reason, I can't connect to data anymore in LTE/CDMA mode. I recently went back to visit my folks in the Bay Area and was in a fringe area where LTE was active. I tried putting the phone into LTE mode only to try to maintain the connection, but have since changed back to the default setting.
Now I can only connect to data when I set the data mode to CDMA Mode only. I tried updating profile, PRL, wiping caches, and even restoring an old back up with no luck. Anyone ever have this problem?
The 3G icon is on in LTE/CDMA mode, but I can't open any webpages.
My wife's iPhone 4s connects just fine in the same areas.
Click to expand...
Click to collapse
try doing the ##72786# on your phone pad and put in your MSL (if you don't know your msl call sprint or download msl reader from play store) after you do that press menu than reset... phone will reboot and it will go through the handsfree activation and that will get your data back... let us know if it works...
HTC EVO LTE
luisrod03 said:
try doing the ##72786# on your phone pad and put in your MSL (if you don't know your msl call sprint or download msl reader from play store) after you do that press menu than reset... phone will reboot and it will go through the handsfree activation and that will get your data back... let us know if it works...
HTC EVO LTE
Click to expand...
Click to collapse
Tried this at the time and it didn't work. Now that I'm back down south, it works again. Maybe Flex was right about the towers being worked on...
Ph33zy said:
Tried this at the time and it didn't work. Now that I'm back down south, it works again. Maybe Flex was right about the towers being worked on...
Click to expand...
Click to collapse
Probably your towers are down...have you try updating your profile via wifi?
HTC EVO LTE
luisrod03 said:
Probably your towers are down...have you try updating your profile via wifi?
HTC EVO LTE
Click to expand...
Click to collapse
I don't think my tower was down. My 3G worked perfectly at the time when my phone was set to CDMA mode only vs LTE/CDMA mode. Likewise, the wife's iPhone 4s worked at the time as well.
Now that I'm no longer in the Bay Area and back down in LA, 3G seems to work normally again on LTE/CDMA mode.
Ph33zy said:
I don't think my tower was down. My 3G worked perfectly at the time when my phone was set to CDMA mode only vs LTE/CDMA mode. Likewise, the wife's iPhone 4s worked at the time as well.
Now that I'm no longer in the Bay Area and back down in LA, 3G seems to work normally again on LTE/CDMA mode.
Click to expand...
Click to collapse
If you are still having problems see this page....
http://forum.xda-developers.com/showthread.php?p=34760878#post34760878
i'm having this same exact issue now. I had to replace my EVO due to a brick .. the replacement doesnt get mobile data when LTE/CDMA is selected ... i have to select CDMA only. My home area doesnt have LTE yet, but parts of Nashville do have unofficial LTE ... not sure that it matters ..
just curious if anyone ever figured out for sure what it is ... if its tower issues i'm not sure why that would affect the LTE/CDMA mode ... also the timing is quite miraculous that a new phone is received and that same day the towers all of a sudden have issues ...
is this something that can be fixed by Sprint on their side or am i truly stuck with just CDMA only mode?
My problem just went away after awhile. Maybe people were right about towers being upgraded...
I had the same problem once. Solved it by flashing (then) latest radios. I did same troubleshooting steps as you, update PRL, profile, etc. Nothing helped. Flashing radios solved the problem.
hrm .. guess i'll go snatch the latest radios to just be sure ...
FYI .. i updated the radios by using captain throwbacks 3.16 firmware update zip ...
fixed the issue. So i guess it was radio related.
Cherokee4Life said:
If you are still having problems see this page....
http://forum.xda-developers.com/showthread.php?p=34760878#post34760878
Click to expand...
Click to collapse
Awesome! Thanks for saving me the frustration of bringing it in for service. The only downside is losing all the info.
Sent from under your bed...
I take that back. I've been sick lately and havent left the house in days. Just got back out today and sure enough I still have the problem. I'm going to take it to the Sprint store in the next few days and have them scratch their heads over it.
I had the same problem. Our would be fixed for a couple hours then data would drop again. Had to get a replacement from asurion. Update if they get yours figured out
Sent from my EVO using Tapatalk 2
I've dealt with folks on the phone now twice and they are saying it was due to some software update. Which has to be complete garbage ... why would Sprint do this? it makes no sense.