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I've been having this problem probably once a day since I've gotten the phone where my phone will lose data signal while switching between 3G and LTE and the only way to get data back is to restart the phone. Turning airplane mode on and off won't work either.
Ive had that issue too..but most of the time it switches back n forth no problem
bik2101 said:
I've been having this problem probably once a day since I've gotten the phone where my phone will lose data signal while switching between 3G and LTE and the only way to get data back is to restart the phone. Turning airplane mode on and off won't work either.
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Sent from my ADR6425LVW using XDA App
I haven't noticed any data problems until today. I am unable to connect to 3G. We do not have 4G in my area.
These problems are probably bugs in the LTE System.
Sent from my Galaxy Tab 10.1
jbh00jh said:
These problems are probably bugs in the LTE System.
Sent from my Galaxy Tab 10.1
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why should bugs in the LTE system affect 3G?
the 3G our phones use is not exactly the same as standard 3G unless you force your phone into EVDO 3G via the ##778 menu. which if you are not in a 4g zone I would recommend simply for stability. The 3G our phones use is basically a layer between 3G and LTE as I've had it explained to me.. I really don't know much else about it though, sorry. I'm sure someone else here can shine more light on it however.
racingtiger03 said:
the 3G our phones use is not exactly the same as standard 3G unless you force your phone into EVDO 3G via the ##778 menu. which if you are not in a 4g zone I would recommend simply for stability. The 3G our phones use is basically a layer between 3G and LTE as I've had it explained to me.. I really don't know much else about it though, sorry. I'm sure someone else here can shine more light on it however.
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oh that's really interesting. thanks for that little bit of info. had no idea.
Same problem with it dropping data signal and never coming back without restart. At least now i know its not a hardware issue
I've had the same problem lately
~John
damn.. i was actually hoping this was a small problem with a simple solution... everything else about the phone is perfect except for this one problem.
Having the same issue here....when switching to cdma I get no 3G just 1X.....hope they find a fix soon
Sent from my HTC Rezound
same here guys. call Verizon and let them know. I think it helps if a bunch of us make them aware.
I've had a ton of weird data issues with the Rezound. I get 1x where i should get 3g, i get 3g where i should get 4g and i get nothing way too often.
I've only had this happen once with the rezound. Shows nothing but bars, no data can be used. Sometimes switching to 3g or 4g in lte on/off helps.
Had this problem intermittently on both my wife's and my bolts, completely agree its just a lte being a new tech issue.
I've listened to a podcast on how the handoff works and its definitely not fool proof.
racingtiger03 said:
the 3G our phones use is not exactly the same as standard 3G unless you force your phone into EVDO 3G via the ##778 menu. which if you are not in a 4g zone I would recommend simply for stability. The 3G our phones use is basically a layer between 3G and LTE as I've had it explained to me.. I really don't know much else about it though, sorry. I'm sure someone else here can shine more light on it however.
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Im in Lawton Oklahoma and I'm not gonna c 4G till 2013 and I'll be pcs before that.
Now I access the ##778 menu in edit mode and what do I do to force EVDO 3G?
Rocking and Loving My Unbelievable Crazy ReZound
Dial ##778#, call
edit mode
password is 000000
modem settings
Rev. A
select "enable"
menu > commit
phone will reboot and you should get 3G back
This changes your network from eHRPD back to EVDO Rev.A. For LTE phone owners, eHRPD causes 3G to die (most of the time anyway) when the LTE network has problems. Get back on normal EVDO and you're good to go.
^ from Jntdroid on another forum (not sure if we're allowed to post to other forums here) I'm not positive on where he got it from, but this is a capability of all HTC 4G phones
I've had occasional issues with being down to 1X, but even that was only during nationwide 4G network issues, definitely get in touch with VZW about that... not that they have enough sense to fix anything *sigh*
Data Connection slow to Acquire (3G/LTE)
If I'm on the subway, or somewhere with no service, then come above ground, I get voice (full bars) but no data -- it could take upwards of 3 minutes+ for data to come back up. Any thoughts?
I've been losing my 3G service throughout my city, being restricted to 1x so many times lately where I SHOULD be getting 3G!(4G isnt available in my area yet). It's really annoying...perhaps nexus isnt theeee only one...
^should I try calling and programing what the user implied? Again, I am not in a 4G area...
not2gutta said:
I've been losing my 3G service throughout my city, being restricted to 1x so many times lately where I SHOULD be getting 3G!(4G isnt available in my area yet). It's really annoying...perhaps nexus isnt theeee only one...
^should I try calling and programing what the user implied? Again, I am not in a 4G area...
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Same issue as you. I live in a 3G area only and my 3G drops out a lot. Even a reboot doesn't get it back. Not sure what to do :/
So after the 3.16 update, I noticed my phone was not picking up 4G. After pulling my hair out to figure out why, I traced the problem to the Sprint Connection Optimizer being disabled. Turn it on, 4G toggles on with it, turn it off, 4G toggles off with it. The previous version of the Sprint Connection Optimizer did not do this. To confirm my suspicions I reset the phone to stock and observed the same behavior.
This is quite the pain in the ass as I don't want my phone connecting to WiFi networks that I marked "remember". In addition, I don't need my phone connecting to WiFi at work (which I use for work purposes under special circumstance).
My short term solution is to forget WiFi networks but this is rather tedious. With the Sprint Connection Optimizer toggled off, I am essentially locked out of 4G. I pay for Sprint's service and I insistent on using as much of their/my bandwidth as I chose.
Can anybody else confirm what is happening. My area has relatively strong 4G coverage, to the point where seeing 3G would be a rare occurrence. I need to make sure this isn't a problem on just my device before I roam my way out of my contract.
Super Tommy said:
So after the 3.16 update, I noticed my phone was not picking up 4G. After pulling my hair out to figure out why, I traced the problem to the Sprint Connection Optimizer being disabled. Turn it on, 4G toggles on with it, turn it off, 4G toggles off with it. The previous version of the Sprint Connection Optimizer did not do this. To confirm my suspicions I reset the phone to stock and observed the same behavior.
This is quite the pain in the ass as I don't want my phone connecting to WiFi networks that I marked "remember". In addition, I don't need my phone connecting to WiFi at work (which I use for work purposes under special circumstance).
My short term solution is to forget WiFi networks but this is rather tedious. With the Sprint Connection Optimizer toggled off, I am essentially locked out of 4G. I pay for Sprint's service and I insistent on using as much of their/my bandwidth as I chose.
Can anybody else confirm what is happening. My area has relatively strong 4G coverage, to the point where seeing 3G would be a rare occurrence. I need to make sure this isn't a problem on just my device before I roam my way out of my contract.
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Why would you not want to connect to WiFi networks that you mark remember?....jw
If you have the option of your local WiFi versus 4G most times I'd expect someone to want to go with the WiFi... Only time you'd want to not is in places where 4G was better connection, which in those cases I wouldn't want to mark said WiFi networks as remember...
Ill try to mess with it here see how it effects my stuff as were rolling 4G a lot now...
Sent from my EVO using Tapatalk 2
In most cases work wifi won't let you watch porn at work man. Total pain in the a$$. We should be able to toggle our own connections. I will say wifi is better on battery and generally faster. However there's potential risk on wifi that someone could access your device. Extremely unlikely but a possibility none the less.
In my area we don't have lte yet and the other day after installing MeanBean I saw 4G pop up in signal bar then went away then came back. Haven't seen it since. I was so excited but I shouldn't get my hopes up. Sprints been saying 4G for a long time and still nothing. Only reason I stay is unlimited data and I live the HTC evo line.
You have a better chance of winning the lottery 5 times than someone accessing/ hacking your phone over wifi without you knowing about it.
Also there are great wifi apps that tells you who is on the network your on at all times.
#Root-Hack_Mod*Always=LTE
I have found that Comcast seems to throttle youtube traffic at certain times of the day, and I have a specific spot in my house where my wifi signal just completely drops (but still claims to be "connected.") I'm obviously going to want my phone to remember my home wifi connection, but I don't necessarily want to always be using it at home.
My situation may not be incredibly common, but it's a valid scenario where you may not necessarily want connection optimizer to run the show.
jesuspgt said:
I have found that Comcast seems to throttle youtube traffic at certain times of the day, and I have a specific spot in my house where my wifi signal just completely drops (but still claims to be "connected.") I'm obviously going to want my phone to remember my home wifi connection, but I don't necessarily want to always be using it at home.
My situation may not be incredibly common, but it's a valid scenario where you may not necessarily want connection optimizer to run the show.
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Click to collapse
The optimizer isn't your issue there though, as the mere fact of having the network remembered in the phone will cause it to connect to it whenever within range.... Its the fact you have a remembered WiFi network saved and you want to override that in a specific location when still in range of the WiFi... In that case the only solution is to toggle it off when you don't want to use it at that specific location in your house...
Optimizers doesn't just force you to connect to your local network that's remembered as the WiFi being on will do that itself already...
Sent from my EVO using Tapatalk 2
You can try disabling Sprint Connection Optimizer and try purchasing Juice Defender Ultimate. If you use its location service, it will only turn on wifi in places that you turn on the wifi antenna and remember them. And if it turns it on, you just manually turn it off until its trained.
So if this does not belong as a new thread then I'm sorry, I'm fairly new here. Anyways, I think I stumbled on to something today with my Note 3. As with a lot of you, I have been having reception issues. The reason though is because it tries to connect to a LTE network before 3G. This sounds fine and dandy, but it would rather have 1 bar with LTE instead of 5 bars with 3G. This is why the reception is worse, it wants to hold onto the 4G tower.
I know this because when I turned off my 4G data and put it on CDMA only, my reception went up a lot!
Any thoughts?
Gus23J said:
So if this does not belong as a new thread then I'm sorry, I'm fairly new here. Anyways, I think I stumbled on to something today with my Note 3. As with a lot of you, I have been having reception issues. The reason though is because it tries to connect to a LTE network before 3G. This sounds fine and dandy, but it would rather have 1 bar with LTE instead of 5 bars with 3G. This is why the reception is worse, it wants to hold onto the 4G tower.
I know this because when I turned off my 4G data and put it on CDMA only, my reception went up a lot!
Any thoughts?
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Click to collapse
This is a valid fix shared on the Sprint forum. But, not really a fix fix.
toenail_flicker said:
This is a valid fix shared on the Sprint forum. But, not really a fix fix.
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But all we need now is a skilled dev who can program it to accept the best signal, not the fastest data. That or an update to do so.
Gus23J said:
But all we need now is a skilled dev who can program it to accept the best signal, not the fastest data. That or an update to do so.
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We need the fix fix. Sprint needs to get the job done.
Anyone having issues with 3g data dropping or network always disconnecting, takes a while to connect
Sent from my 0PJA2 using XDA Free mobile app
I had that problem with my sprint m9. Had it for a week with no problem then suddenly no data connect. No 3g or LTE for a couple days. Just Wi-Fi. I took it to a local corporate store and the best tech there eventually swapped out the sim and it's been connecting since. She told me sometimes the cards are bad from the start. Of all the phone's I've had that was a first for me.
Hmmm, mine seemed spotty today. A couple times I showed good 3G or LTE signal, but couldn't get data through.
Toggling airplane mode seemed to help.
mingo2120 said:
Anyone having issues with 3g data dropping or network always disconnecting, takes a while to connect
Sent from my 0PJA2 using XDA Free mobile app
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so i had the same issue and when i got the new OTA the other day which has a new radio I think the data issues are even worse..
Try a profile update. I activated my phone in a non-sprint area and got really terrible 3g and NO 4g in known LTE saturated areas. Once I returned to my hometown I updated the profile and PRL and I instantly got LTE and the spark logo.
ccs86 said:
Hmmm, mine seemed spotty today. A couple times I showed good 3G or LTE signal, but couldn't get data through.
Toggling airplane mode seemed to help.
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Yep I've had those issues since day 1. Occasionally the mobile data will disconnect, yet is switched on. Only toggling airplane will fix it.
m03sizlak said:
Yep I've had those issues since day 1. Occasionally the mobile data will disconnect, yet is switched on. Only toggling airplane will fix it.
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I'm having similar issues.
So far, I tracked it down to this...
If I am on WiFi and then switch off, it will connect to LTE. At that time, some items such as Mail, Facebook, talking to Google, etc. quit working. It just times out. However, I can still browse the web and perform other functions. It will work if I switch back to WiFi or 3G, but so far it appears that I have to restart the phone to get everything working under LTE at that point.
Can others confirm this?
ReproOne said:
I'm having similar issues.
So far, I tracked it down to this...
If I am on WiFi and then switch off, it will connect to LTE. At that time, some items such as Mail, Facebook, talking to Google, etc. quit working. It just times out. However, I can still browse the web and perform other functions. It will work if I switch back to WiFi or 3G, but so far it appears that I have to restart the phone to get everything working under LTE at that point.
Can others confirm this?
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Click to collapse
im having some similar issues. ill lose connectivity on LTE but it wont be disconnected from the LTE network, but switching to 3g or wifi works...ive narrowed it down to when I have a weak LTE signal. My house has always had a weak signal and thats where i notice it the most, I compared with my m8 and the signal levels are the same and connected to the same tower yet the m8 will work while the m9 acts like theres no connection at all, If i go outside and get a slightly better signal the m9 will work great.
2k4mach said:
im having some similar issues. ill lose connectivity on LTE but it wont be disconnected from the LTE network, but switching to 3g or wifi works...ive narrowed it down to when I have a weak LTE signal. My house has always had a weak signal and thats where i notice it the most, I compared with my m8 and the signal levels are the same and connected to the same tower yet the m8 will work while the m9 acts like theres no connection at all, If i go outside and get a slightly better signal the m9 will work great.
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There is also a discussion about the same issue over on the Sprint Community forum: https://community.sprint.com/baw/thread/204027
I have come across this as well, it's usually when I use more than 4 GB of data over sprints network. I sent a message to sprint telling them their service is shotty at times, never heard anything back yet but haven't run into data connect issues (since then). Also I've heard you can complain about signal strength and if you put in the time (going to supervisor to supervisor) they will send you a device to boost your signal. Or you can just pay for the signal booster device. This is just my opinion and what I have heard, don't quote Bubba
2k4mach said:
im having some similar issues. ill lose connectivity on LTE but it wont be disconnected from the LTE network, but switching to 3g or wifi works...ive narrowed it down to when I have a weak LTE signal. My house has always had a weak signal and thats where i notice it the most, I compared with my m8 and the signal levels are the same and connected to the same tower yet the m8 will work while the m9 acts like theres no connection at all, If i go outside and get a slightly better signal the m9 will work great.
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Click to collapse
my data drops numours times a day and its getting pretty annoying, the phone constantly tells me i have lte but nothing works, browser, facebook, pandora, snapchat. Toggling airplane mode does nothing same with turning mobile data off and back on, sometimes updating the profile will work but man its driving me crazy!
Definitely a radio issue. We need a radio update bc this is killing the battery as well.
BUBBA DUB'S said:
I have come across this as well, it's usually when I use more than 4 GB of data over sprints network. I sent a message to sprint telling them their service is shotty at times, never heard anything back yet but haven't run into data connect issues (since then). Also I've heard you can complain about signal strength and if you put in the time (going to supervisor to supervisor) they will send you a device to boost your signal. Or you can just pay for the signal booster device. This is just my opinion and what I have heard, don't quote Bubba
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Click to collapse
The airave signal booster is 3G and voice, had 1 for 4 years, hasn't worked reliably for the past 2 years and with these issues its not gonna help when the phone is able to get and hold the lte signal.
2k4mach said:
The airave signal booster is 3G and voice, had 1 for 4 years, hasn't worked reliably for the past 2 years and with these issues its not gonna help when the phone is able to get and hold the lte signal.
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The issue is either hardware related, or possibly a radio handoff issue.
Has anyone swapped phones yet with a newer batch to see if it still occurs?
ReproOne said:
The issue is either hardware related, or possibly a radio handoff issue.
Has anyone swapped phones yet with a newer batch to see if it still occurs?
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Yup doesn't matter, had a 1st day release and also a 1st day store release. Both have the issue for me.
2k4mach said:
Yup doesn't matter, had a 1st day release and also a 1st day store release. Both have the issue for me.
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I'm constantly having the issue, and I've been advised to swap for a later release. My local stores are sold out, so I will advise once I have it swapped.
Any other possible solutions?
I did a swap myself and is not a hardware issues, I believe is the radio. I downloaded this signal check app to see what type of network connection is always on. I notice when connected on LTE, I have no problem. When it connects to 3g is where I have the issues especially indoors. It kinda tells me is connected in notification bar, but the network connection is stuck on 1xrtt.
Sent from my 0PJA2 using XDA Free mobile app
mingo2120 said:
I did a swap myself and is not a hardware issues, I believe is the radio. I downloaded this signal check app to see what type of network connection is always on. I notice when connected on LTE, I have no problem. When it connects to 3g is where I have the issues especially indoors. It kinda tells me is connected in notification bar, but the network connection is stuck on 1xrtt.
Sent from my 0PJA2 using XDA Free mobile app
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My problem, and what I have read from most others is on LTE. It works on 3G and WiFi.
Would this affect Hangouts messages from not coming through? If I'm not on WiFi, I'm on LTE, and message notifications won't come through when off of WiFi. They of course come in fine on WiFi....
It's weird...I was sitting at my desk and my phone was jumping back and forth between Sprint 25 and 41 every few seconds...I did the profile update and now I'm solidly on 25 steady.
I've also seen jumps to Verizon LTE which is sort of my blowing.
Hoping this also solves the issue in a spot near my house that I was dropping data completely where before I at least had a useable 3G signal.
I really hope I can get some timely help. This site has given me a lot of solutions in the past. The gears of war 5 tech test ends tomorrow and this happened yesterday in the middle of a game...
My s9plus is unlocked for any carrier. Bought it back in January for $150 and it initially was in Verizon. I got with boost and my hotspot always worked using the dun trick when making a new apn. About a month and a half ago, boost forced my phone randomly to connect to a tower that was less efficient. I went from 70mbps down and 10mbps up and 5bar signal to 6mbps down and less than 1 mbps up. My bar strength was at a constant 2/3 and the connection would constantly fluctuate, but I was still able to use the hotspot if I could find a spot in my home the connection would work.
Boost wouldnt correct this issue, and after all the troubleshooting with no solution, I switched to metro a few days ago. No part of me was concerned I would be losing something doing this. I had no clue, but assumed it would be fine.
My connection is 5 bars, lte, speeds are not what I hoped but upload speed is very solid. However, the hotspot will no longer connect my devices to the internet. I only use my xbox one and although it will connect to the hotspot, it will not share the internet. I spent a few hours trying to do several things, including using adb shell to change the dun value to 0. I would appreciate any advice, because where I live has no internet options and I'm freaking out as this was all I had and now its not working despite me doing everything right. I even tried using pdanet and making my computer a hotspot, but a double nat on my xbox isnt enough to let me connect to games, just gives me about 5mbps down and 1 mbps up.
Nowayyy said:
I really hope I can get some timely help. This site has given me a lot of solutions in the past. The gears of war 5 tech test ends tomorrow and this happened yesterday in the middle of a game...
My s9plus is unlocked for any carrier. Bought it back in January for $150 and it initially was in Verizon. I got with boost and my hotspot always worked using the dun trick when making a new apn. About a month and a half ago, boost forced my phone randomly to connect to a tower that was less efficient. I went from 70mbps down and 10mbps up and 5bar signal to 6mbps down and less than 1 mbps up. My bar strength was at a constant 2/3 and the connection would constantly fluctuate, but I was still able to use the hotspot if I could find a spot in my home the connection would work.
Boost wouldnt correct this issue, and after all the troubleshooting with no solution, I switched to metro a few days ago. No part of me was concerned I would be losing something doing this. I had no clue, but assumed it would be fine.
My connection is 5 bars, lte, speeds are not what I hoped but upload speed is very solid. However, the hotspot will no longer connect my devices to the internet. I only use my xbox one and although it will connect to the hotspot, it will not share the internet. I spent a few hours trying to do several things, including using adb shell to change the dun value to 0. I would appreciate any advice, because where I live has no internet options and I'm freaking out as this was all I had and now its not working despite me doing everything right. I even tried using pdanet and making my computer a hotspot, but a double nat on my xbox isnt enough to let me connect to games, just gives me about 5mbps down and 1 mbps up.
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Click to collapse
I would contact your provider and ask to make sure that your phone is compatable with all of the services they have.
Because it is a Verizon phone originally (and even though network unlocked) it may not be able to connect to Metro's systems if it is using verizon's configuration for hotspot. If customer service confirms that a BYOD can use hotspot features, your phone is compatable, your line is properly configured for (and is actually supposed to have) hotspot data access then perhaps try flashing the firmware for MetroPCS and see if that helps. I know that my sprint phone had some stuff on it that was configured for Sprint so it would have never worked even after network unlocking and using a different provider. Flashing the phone with T-Mobile firmware solved that problem...
scottusa2008 said:
I would contact your provider and ask to make sure that your phone is compatable with all of the services they have.
Because it is a Verizon phone originally (and even though network unlocked) it may not be able to connect to Metro's systems if it is using verizon's configuration for hotspot. If customer service confirms that a BYOD can use hotspot features, your phone is compatable, your line is properly configured for (and is actually supposed to have) hotspot data access then perhaps try flashing the firmware for MetroPCS and see if that helps. I know that my sprint phone had some stuff on it that was configured for Sprint so it would have never worked even after network unlocking and using a different provider. Flashing the phone with T-Mobile firmware solved that problem...
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I should clarify that I did have access, I just hit the data cap. None of the steps I used helped me to use my hotspot after the data limit for metro
Nowayyy said:
I should clarify that I did have access, I just hit the data cap. None of the steps I used helped me to use my hotspot after the data limit for metro
Click to expand...
Click to collapse
So you hit a hotspot data cap with MetroPCS and you want to bypass/circumvent that so you can continue to use the hotspot?
If the above is correct then you essentially won't get any help here because of what your asking to do..
Whether or not anyone agrees/disagrees with the data cap you paid for a service that gives you a set amount of gigabytes for hotspot use. Attempting to bypass/circumvent that data cap so you can use more then what was included in the service can be construed as theft.
Either purchase additional buckets of data for use, wait until the data cap resets or find a better provider that offers you a larger (or unlimited) amount of data for use with hotspot functionality.
scottusa2008 said:
So you hit a hotspot data cap with MetroPCS and you want to bypass/circumvent that so you can continue to use the hotspot?
If the above is correct then you essentially won't get any help here because of what your asking to do..
Whether or not anyone agrees/disagrees with the data cap you paid for a service that gives you a set amount of gigabytes for hotspot use. Attempting to bypass/circumvent that data cap so you can use more then what was included in the service can be construed as theft.
Either purchase additional buckets of data for use, wait until the data cap resets or find a better provider that offers you a larger (or unlimited) amount of data for use with hotspot functionality.
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I could post atleast 10 other threads on xda specifically showing people how to do what I'm asking, but I'm not really asking for your permission my friend, just anyone's advice if they know why I was never affected on boost when using dun in my apn, but dun and adb shell editing didnt work with metro, and what I could do about it.
Nowayyy said:
I could post atleast 10 other threads on xda specifically showing people how to do what I'm asking, but I'm not really asking for your permission my friend, just anyone's advice if they know why I was never affected on boost when using dun in my apn, but dun and adb shell editing didnt work with metro, and what I could do about it.
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While it maybe true other threads on the subject, that doesn't mean they (or you) are in the right either. I was just stating a fact that what your trying to do can be construed as theft.
Within regards to why you essentially won't get much help here because of what your trying to do, I should have been more clear on the meaning behind that. Essentially the problem is how the provider detects and/or handles hotspot data. In this case it is obvious that MetroPCS has a different method for handling and/or detecting hotspot data use then Boost Mobile. I am not sure if anyone here would have the technical insight on what one does over the other as far as hotspot data... Granted it is always a possibility someone does, but I haven't seen many posts that indicate discussions go into those kinds of discussions.
I am poking around on the internet to see if I can find something that gives more technical details on how MetroPCS and Boost deal with hotspot data. Given that I currently have a severe thunderstorm in my area I don't know how much I can get accomplished before the power goes out (it's a pretty nasty storm).