Restored SMS after flashing a new ROM, broke SMS - Sprint HTC EVO 4G LTE

NOTE: I would have preferred to post this in the dev thread, but alas, I am new to the forums (as a poster, not a reader)
[EDIT: To be clear, I know this wasn't caused by the ROM. But it did happen after flashing a popular ROM, and I thought it was relevant to mention which one. I'm very happy with SWG 2.23.]
Just wanted to warn people who are flashing Stock w Goodies or other ROMs and attempt to restore their SMS. I tried to restore my SMS data via My Backup Pro after flashing Stock w Goodies 2.23. My SMS stopped working altogether. I spent a significant amount of time on with Sprint tech support to resolve this issue after doing the following myself:
Update PRL
Update Profile
Factory Reset (via TWRP)​
I then searched the web for this problem and found this solution (search for "cant-send-an-sms-on-your-android-ics-custom-rom-read-this" among others that describe the same process. Basically, it says to dial *#*#4636#*#* into the dialer to access a test mode (Phone Info) that lets you see your SMSC number along with GPS, data, and packet info. Mine was blank, and displayed an error when I selected "Update" and "Refresh." In any case, this didn't solve the problem.
So, Sprint had me do a data reset (##72786#) and enter a password. Didn't fix it. Then they did a bunch of crap on their side that also didn't work.
The solution that eventually worked was for them to reassign my MSID# (##261514# to edit on your phone), which had previously been my phone number (but usually isn't according to the tech). I checked the SMSC number afterward to confirm that this fix didn't just replace it via another method. The SMSC was still blank, so no change.
I can't be certain which process I did that screwed this up, but I'm near certain it was my attempt to restore SMS data after flashing the ROM. Either way, one should avoid restoring SMS via a backup app.

ive always restored sms
never had a problem

You should remove the name of the Rom from the thread.... Since this is a popular Rom known to be stable you're just adding negative feedback that isn't deserved... As well, backing up sms with apps has usually been painless for me.. But I've never used that particular app so I guess I can't be sure
Sent from my EVO using xda premium

I have never had an issue restoring sms messages when using any custom rom including flex's so you must have managed to screw something else up yourself.
Sent from my EVO using xda premium

I've never had an issue restoring sms or mms via mybackup. Except that it takes a lot longer than the built in backup, but that is not Rom related.
I know you probably tried a lot of troubleshooting, but to conclude that it was Stock with Goodies and publicly warn people was premature. Did you try flashing radios or some other update that if interrupted could damage phone?
Sent from my EVO using xda premium

rubyknight said:
You should remove the name of the Rom from the thread.... Since this is a popular Rom known to be stable you're just adding negative feedback that isn't deserved...
Click to expand...
Click to collapse
Removed ROM mention to avoid undeserved and unintended negative association.
vader860 said:
I know you probably tried a lot of troubleshooting, but to conclude that it was Stock with Goodies and publicly warn people was premature. Did you try flashing radios or some other update that if interrupted could damage phone?
Click to expand...
Click to collapse
I don't think that was my conclusion. But I edited the title and post to avoid confusion.
Since none of you have ever experienced this as a result of restoring SMS data, have you ever experienced an apparently spontaneous change in the MSID during a ROM flash or data restore? The thing I can't figure out is how it happened. Logic would suggest it was one of the operations I performed along with flashing the ROM. This is what I did:
Backup Data via My Backup Pro
Dirty Racun
Flash TWRP
Backup
Factory Reset
Flash Stock w Goodies
Wipe Dalvik and Cache
Reboot
Restore Data (I restored SMS, MMS, etc. separately rather than as a batch, just because I didn't want my phone busy for that long.)​
SMS was the only thing that broke. Anyway, I'm glad to confirm it wasn't the ROM and to know that I should be able to restore SMS just fine in the future. I appreciate the responses and the feedback. I thought maybe I had a problem others would want to avoid, and couldn't find this problem anywhere in the forums.

You should just use sms backup pro, its a seperate app, but it never gave me any problems, and titanium backup is good too.
Sent from my EVO using xda premium

I usually don't trust or like any of the root-enabled utilities to backup my text messages (TiBu, MyBackup, ROM Toolbox, etc). I've stuck with this since my first ever Android phone and it has never failed me. Ever.
I still have every single message from my original HTC Hero (not that I restore that backup, I don't want 50,000+ messages on my phone, I just keep it for backup purposes).
Stick with this: https://play.google.com/store/apps/details?id=com.riteshsahu.SMSBackupRestore&hl=en
You can even set it on a schedule to make sure it backs up every x number of days/hours/minutes/whatever.

That's the one I'm talking about, its the best.
Sent from my EVO using xda premium

I'm on Stock w/ Goodies and never once had an issue backing up and restoring SMS/MMS using Titanium.

You said you used dirty racun for S-off before flashing ROM. I suspect that's what broke your data and required reprovision. Most everybody that used lazy panda for S-off got broken data and had to call sprint to reprovision, myself included, both times.
And I agree with the others , SMSbackupRestore is the best for this function.
Sent from my EVO using xda premium

Ive used both MyBackup Pro and Titanium to restore my SMS with SWG and never had any issues

Related

[Q] Restoring data with Titanium Backup

I'm sure it's been discussed, but search gives too many results to find what I'm looking for, and it seems that the procedure is phone- specific.
I've been a long time CleanROM user, finally decided to upgrade to ICS based ROM.
I did upgrade without wiping data and Sense didn't work at all. After wiping and reinstall everything worked, but of course all m data was gone. I restored "all system data" from backup, and it killed Sense again.
So, what subset of the system data can I safely restore? I need things like SMS and call logs, bluetooth and wifi pairings, user account info entered in apps and so on.
stopeject said:
I'm sure it's been discussed, but search gives too many results to find what I'm looking for, and it seems that the procedure is phone- specific.
I've been a long time CleanROM user, finally decided to upgrade to ICS based ROM.
I did upgrade without wiping data and Sense didn't work at all. After wiping and reinstall everything worked, but of course all m data was gone. I restored "all system data" from backup, and it killed Sense again.
So, what subset of the system data can I safely restore? I need things like SMS and call logs, bluetooth and wifi pairings, user account info entered in apps and so on.
Click to expand...
Click to collapse
Restoring SMS, call logs, bluetooth and wifi pairings are all fine. I have found, as you did, when you restore all data it really buggers things up.
I use SMS Backup&Restore from the Play store. Works great the several years I have been flashing ROM's.
I'm looking at the pre-upgrade backup- it has 1164 files. Which ones should I include or exclude from restoring?
I think I found SMSes in com.htc.messagescs, but I can't search in each archive file.
Yea you shouldn't do an "all data restore" when switching roms, especially when going from GB to ICS. You should ONLY restore data from apps, never restore system/settings data. Since roms are made differently (again, especially when going from GB to ICS) restoring settings/system data will mess up the rom. So just restore data from the apps you want, backup/restore SMS with SMS Backup and Restore, and then just manually change your settings and set-up your home screens the way you want. It takes an extra few minutes, but it will save you the hassle of things not working how they should.
SMS and MMS are stored in [SMS/MMS/APN]Dialer Storage.
Sent from my PG86100 using XDA
User account info within apps can usually be restored with restoring user data apps only. You will hardly ever restore "system apps". They are usually unique to the individual ROM, in my experience.
sitlet said:
Yea you shouldn't do an "all data restore" when switching roms, especially when going from GB to ICS. You should ONLY restore data from apps, never restore system/settings data. Since roms are made differently (again, especially when going from GB to ICS) restoring settings/system data will mess up the rom. So just restore data from the apps you want, backup/restore SMS with SMS Backup and Restore, and then just manually change your settings and set-up your home screens the way you want. It takes an extra few minutes, but it will save you the hassle of things not working how they should.
Click to expand...
Click to collapse
So, why do I need Titanium Backup, if I have to use a separate app to restore SMS? What do I do about the call logs? Are they part of the system or user app dataset?
stopeject said:
So, why do I need Titanium Backup, if I have to use a separate app to restore SMS? What do I do about the call logs? Are they part of the system or user app dataset?
Click to expand...
Click to collapse
The only thing I use TB for is to backup/restore apps and their data.
Call logs are located in "[CONTACTS/CALLS] Contacts Storage". Not sure if it is system data or user data set.
Also, here is a good How-to on backing up SMS/MMS and Call logs. Have not had the chance to try it out myself. LINK
stopeject said:
So, why do I need Titanium Backup, if I have to use a separate app to restore SMS? What do I do about the call logs? Are they part of the system or user app dataset?
Click to expand...
Click to collapse
You CAN use it to restore sms, however that usually will also restore call history etc, which again, can cause you problems, especially when going from GB to ICS.
Thanks everyone.
I restored GB from nandroid and made 2 backups in different directories. One for user apps+ data, another one for system data. Wiped, installed an ICS ROM. Restored apps+data from the first backup. The results were mixed.Some apps restored with their settings intact, other ones lost all customization and account info.
Next I switched to the system backup and restored only data files (green in TB). Not all of them, only ones with the names that made sense. It gave me SMS and call logs, BT pairings, FB account. The list of WiFI APs was restored, but yheir keys passwords were not. None of the widgets came back. I had pretty time consuming setups with Beautiful Widgets and Circle Launcher and was hoping to continue using it.
It seems that there is no easy way to switch ROMs without some butt hurt.
stopeject said:
Thanks everyone.
I restored GB from nandroid and made 2 backups in different directories. One for user apps+ data, another one for system data. Wiped, installed an ICS ROM. Restored apps+data from the first backup. The results were mixed.Some apps restored with their settings intact, other ones lost all customization and account info.
Next I switched to the system backup and restored only data files (green in TB). Not all of them, only ones with the names that made sense. It gave me SMS and call logs, BT pairings, FB account. The list of WiFI APs was restored, but yheir keys passwords were not. None of the widgets came back. I had pretty time consuming setups with Beautiful Widgets and Circle Launcher and was hoping to continue using it.
It seems that there is no easy way to switch ROMs without some butt hurt.
Click to expand...
Click to collapse
Remember you ate switching base, not just the ROM. So things will be a lot different and so much so that it will probably bork things up.
Also my backup pro is a great tool! Try out the free version in the market.
Sent from my PG86100 using xda premium
gunfromsako said:
Also my backup pro is a great tool! Try out the free version in the market.
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
Why do you think it is better than TB?
Strange, it looks like some people here change ROMs on a daily basis, and I thought that the whole process of transferring the maximum possible amount of settings has been well researched and documented by now.
stopeject said:
Why do you think it is better than TB?
Strange, it looks like some people here change ROMs on a daily basis, and I thought that the whole process of transferring the maximum possible amount of settings has been well researched and documented by now.
Click to expand...
Click to collapse
Not necessarily better I just prefer the ui more. Each has their own pros and cons. Tommytomatoe turned me onto it back in the OG days and I've never looked back. (that guy is a genius) I got MBP on sale for 2.99 and I think it's well worth it. I still use TB, just not as much...
Sent from my PG86100 using xda premium
stopeject said:
I'm sure it's been discussed, but search gives too many results to find what I'm looking for, and it seems that the procedure is phone- specific.
I've been a long time CleanROM user, finally decided to upgrade to ICS based ROM.
I did upgrade without wiping data and Sense didn't work at all. After wiping and reinstall everything worked, but of course all m data was gone. I restored "all system data" from backup, and it killed Sense again.
So, what subset of the system data can I safely restore? I need things like SMS and call logs, bluetooth and wifi pairings, user account info entered in apps and so on.
Click to expand...
Click to collapse
Sometimes crossing over leads to problems, had that trouble also going from GB to ICS!
Sent from my PG86100 using xda premium

[Q] Does restoring using Titanium Backup keep a new ROM healthy?

I flashed a new ROM this morning. I usually only back up user apps and data, but this time I backed up all user data and system data. Something towards 300 items to be backed up.
I have done a restore like this before and TB has usually said something like 'the android device id is not the same as previously, would you like to restore the old id?" but it hasn't asked me that in a while now.
I restored everything. It kept my txts, my widget layout, and restored all my accounts and sync, apparently. Most impressive is that it kept the info for bluetooth and is still paired with my car! I haven't used it much to this full extent, as I said.
My question is, after flashing a new ROM, does restoring like this cause the ROM to get messy, as opposed to going in and downloading and setting up the phone manually? It kinda concerns me that TB doesnt ask everytime if I want to revert to the previous android device id. Maybe that has something to do with me only flashing the same ROM (but different versions of) instead of different ROMs from different devs...?
Anyone have any suggestions? I Just want to be sure I'm using TB right? >_>?
You generally should not be restoring system data. It can cause more problems than its worth with some roms
Sent from my EVO using Tapatalk 2
I restore system info sometimes, but ONLY a few things.
WiFi access points
Settings/Bluetooth
Contacts/calls (sometimes... this one I think puts back MMS stuff which is why I do it)
Email Account Settings
Accounts
Application Widgets
I NEVER restore any other system info other than that. I DO restore my previous ID though, as I believe it works with your registration keys for apps you actually paid for, etc. I know some games, apps weren't working properly until I restored it.
chinchillables said:
I restore system info sometimes, but ONLY a few things.
WiFi access points
Settings/Bluetooth
Contacts/calls (sometimes... this one I think puts back MMS stuff which is why I do it)
Email Account Settings
Accounts
Application Widgets
I NEVER restore any other system info other than that. I DO restore my previous ID though, as I believe it works with your registration keys for apps you actually paid for, etc. I know some games, apps weren't working properly until I restored it.
Click to expand...
Click to collapse
Good advice.
Sent from my EVO using xda premium

[Q] Restoring SMS/MMS using My Backup

Afternoon guys,
So i've just updated from ICS (XXDLI8) to JB (DLJ4), used the download from samfirmware and Odin, then factory reset in the phone so that my internal SD was completely fresh/new, all good so far, but afterwards, when I tried to restore the backup I had made in ICS of my SMS/MMS, instead of grouping all my messages together in a single thread per person, it had a separate thread for each individual reply... giving me over 4000 threads O_O
Has anyone else experienced this? If not, I guess there might be a glitch that occurred during flashing with Odin and i'll just re-do it in a bit
I did the same thing but mine worked perfectly. Just try again and good luck
Hmmmm
Ok, so i've just wiped and re-flashed the ROM with Odin, restored my messages and the exact same thing has happened, every message has it's own thread... I was hoping a re-flash would fix any glitch but it doesn't look like it!
Anyone have any ideas?
I had the same trouble with all JB Roms I tried, asked the same question and got no answer/fix. So for now I'm using CM10 based rom's and no trouble.
Sent from my GT-I9300 using xda premium
It's a bit frustrating! But at least it's only SMS/MMS rather than something OS breaking haha. I guess i'll just have to live with it!
Wow, finally I have found this thread....... oh, and I guess im not the only one having this issue then.
Yep, same here. I flashed a rooted stock rom (DLJ4) too and same issue here. I restored all my messages but the conversation/threaded messages are no more.
I did reflash a few times but to no avail.
Can someone please advise me and the OP.....
Many thanks
---------- Post added at 12:37 AM ---------- Previous post was at 12:34 AM ----------
hboos said:
I did the same thing but mine worked perfectly. Just try again and good luck
Click to expand...
Click to collapse
Same ROM?
Also, I have just recieved a few messages from someone and all three messages show up seperatley!!
Forgot to mention, the SMS app I am using is the AOSP (google)one.
As you guys have figured out, My Backup sucks sometimes for backing up and restoring SMS messages. I flash various different Sammy JB ROMS fairly frequently. I would suggest using a dedicated program. I've always used the free app called SMS Backup & Restore by Ritesh Sahu, and have never had any problems.
Use titanium and use the .xml restore methods in future
AOSP SMS on Samsung based ROMs has that issue. Happened to me on Dragon ROM when I chose AOSP messaging. Worked fine when I flashed again, this time with stock Samsung messaging app. Try reverting to Samsung stock messaging and check. Who knows, it might resolve the issue. Good luck.
Alternatively, you can use SMSBackup+ to backup your messages and call logs to your Gmail account. Works like a charm for me. You won't need to restore the messages as they are just a click away.
Sent from my GT-I9300 using xda app-developers app
Really appriciate the responses guys.
Just to clarfy a few things.
I have been using "SMS Backup & Restore Pro" (for a while) and it has always restored my messages without any issues (threaded messages restore properly). These were usually ICS Roms and "AOSP" JB Roms.
So I'm guessing its not the app itself. Having said that, I will try the app someone mentioned a few posts above- which links to Gmail. Sounds good.
Also, the person that mentioned about Titanium backup, I think you might have the answer.....I usually restore all apps and settings via Titanium. When it gives me the option for XML or Snapshot (I think), usually I choose XML but this time I chose Snapshot. So, I will reflash again and restore with Titanium but this time choosing XML. I will let you know if this works.
Finally, the person who mentioned about reverting to Stock Samsung messageing app, I have tried it but still get the same issue.
Thanks to all of you for responding and for your suggestions. :good:
I will get back here once I have reflashed. :fingers-crossed:
Thank you
ok guys.
I have flashed a few different Roms now and still have the same issue.....even with the samsung messaging app.
This is really frustrating me now!!
@ Slaphead20, can you advise me on how you did the .XML restore?
I tried but can not seem to find the option.
The option after I flash a ROM where it asks me whether I want to choose XML or snapshot doesnt seem to have appeared with the Roms I have been flashing. (Omega/sotmax & Haldric)
Hi, well tbh I just tap on the titanium loss for each one and restore, so I'm going to check in the preferences menu and see what I might of set up to get it working.....back in a bit!
slaphead20 said:
Hi, well tbh I just tap on the titanium loss for each one and restore, so I'm going to check in the preferences menu and see what I might of set up to get it working.....back in a bit!
Click to expand...
Click to collapse
Thanks buddy :good:
rumz82 said:
Thanks buddy :good:
Click to expand...
Click to collapse
I can't find the exact setting, so it might be a case of having to delete the titanium app settings backup that it creates on ext sd and re configure the app, but in the menu there are two relevant entries but I'm not messing with them to experiment as all is working for me......and if it ain't broke........ ..

restore apps w/ app2zip without data?

Sorry if this is a real simple question and I'm sure it is, I just can't seem to find the answer. When I flash a rom I use app2zip to restore my apps. Everyone always says "don't restore data!", they seem to push this point. The problem is I can't figure out how not to restore data, every time I restore an app or a bunch of apps through TWRP my data is restored as well. All my email accounts come back, my memo pad notes etc and I think this is what is giving me buggy performance with my new rom.
If someone could give me some direction on this I would really appreciate it. Again I apologize, as I'm sure this is the wrong place to post this but I can't post in very many places due to my low post count.
Thanks
Anyone?
It seems like from what I read app2zip doesn't back up data, only the apps. But I reinstalled my rom the other day and when I restored my apps all my old data came back as well including email accounts and emails, not to mention numerous issues causing my phone to freeze. I ended up starting from scratch and reinstalling every app separately which can take a while.
I'm running jedi mind trick X2 on a samsung galaxy S2x
Any help would be great. Thanks.
PS: I can't post in the jedi mind trick forum because I don't have enough posts.
Use titanium backup...it gives you choices to restore app or app+data
Using XDA premium through A5

POLL: Do you restore backups?

I see lots of people restoring data or app backups after a clean ROM flash. Do you think this adds of the instability problems so many people have, while others have very few problems?
I have done it on five phones, countless ROMs and have never ever once had a single issue.
I could never ever NOT restore data.
It's like losing everything I ever did on the app [whether it be countless hours of Ski Safari, Angry Birds, etc]. However on apps like Facebook, twitter, and stuff like that, I could live without the data, but it's nice because I don't have to relogin.
I bounce around on several ROMs from time to time checking out whether I want to run one or another as a daily. Been jumping over to AOSP and AOKP recently to try to get things going, but haven't gotten things quite to my liking.
The ability to reload my entire ICS Sense 3.6 system with a quick Nandroid restore has been invaluable and made that possible. I even store older Nandroids on my PC, and keep an extra one on my sdcard (well, it is 64g) in case I want to roll back a few versions to experiment.
For instance, when Amon Ra 3.16 came out with the fix for rooting in the dev options, I restored my original Global RUU install that I couldn't root with 3.15, rooted it, then backed it up for legacy purposes.
Same thing with my tablet; have played with several ROMs for my tablet, emboldened by the fact that I can always roll back a Nandroid.
hgoldner said:
The ability to reload my entire ICS Sense 3.6 system with a quick Nandroid restore has been invaluable and made that possible. I even store older Nandroids on my PC, and keep an extra one on my sdcard (well, it is 64g) in case I want to roll back a few versions to experiment.
Click to expand...
Click to collapse
You misunderstand the premise of the question, we're not talking about nandroids. We're referring to changing ROMs and then restoring data and apps from the old ROM to the new ROM. I see people doing this all the time, then they litter the threads complaining of things not working. I don't doubt it's possible to do this on a select and intelligent basis, but in the general population I don't think it works well.
I use gobackup (the older version cuz its free lol) and it restores data fine including game levels and all that good stuff like Facebook sign in
Sent from my ADR6425LVW using xda app-developers app
Scott586 said:
You misunderstand the premise of the question, we're not talking about nandroids. We're referring to changing ROMs and then restoring data and apps from the old ROM to the new ROM. I see people doing this all the time, then they litter the threads complaining of things not working. I don't doubt it's possible to do this on a select and intelligent basis, but in the general population I don't think it works well.
Click to expand...
Click to collapse
Apologies. There are many kinds of backups. As to those kind of backups, before preparing to switch ROMs, I run App2zip backing up all my apps and data to a flashable zip file. Once the new ROM is settled in, I will flash that back. Some apps are routinely not well-behaved on restore, e.g. Swiftkey, PowerAmp, and those I'll simply uninstall then restore a Titanium backup.
I have had very little problems restoring app data this way. The one thing I do NOT do is restore the actual \data partition itself in between ROM flashes, and I don't just batch restore from Titanium or from Rerware's MyBackupPro. Those are for piecemeal restores when data in a particular app becomes problematic.
I agree that you can't just "run a restore" and expect good results; but if you're deliberate and careful about it, you can minimize disruption between ROM flashes.
As often as I flash, I'd never have a working phone if I didn't do restores. I restore apps and selectively restore app data...mainly games, and apps that are a pain to set up.
Titanium baby.
When I use adb to backup I only make it backup apps/there apk never do system or shared, things like media and personal files I take off of the phone and put on pc before adb. There's several ways to backup your contacts to current places so you don't have to type them in again
Sent from my ADR6425LVW using xda app-developers app
bunchies said:
There's several ways to backup your contacts to current places so you don't have to type them in again.
Click to expand...
Click to collapse
You mean you don't let Google restore your backups automatically? I assumed everyone did that... weird.
Scott586 said:
You mean you don't let Google restore your backups automatically? I assumed everyone did that... weird.
Click to expand...
Click to collapse
I hate that. Half the time it ends up restoring stuff I've already uninstalled.
Sent from my ADR6425LVW using Tapatalk 2

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