[Q] Galaxy pocket (GT-S5300) data connection - Android Q&A, Help & Troubleshooting

Hi
My Galaxy pocket is loosing it's data connection and only reboot is helping although the dual arrow marks with H exsist on screen
the rom is original without any changes
is it knwon problem or should I ask to replace my phone (it is one week old and the problem is since day 1)?

Dude its common with everybody but it happens if u use H sparsely but wen u use consistently it will be history. No fear atall
Sent from my GT-S5300 using xda app-developers app

Had severe problems with drops of network connectivity, the phone even going to "No network" at times or the data arrows would freeze until reboot. It was especially severe in 3G network mode.
Latest firmware available by just doing an over the air software update of the phone has a new baseband software (XXLJ4), which indeed seems to have solved this annoying problem. The update information said something like "increased phone stability" - sounds about right if they bugfixed the radio firmware..

Savuka said:
Had severe problems with drops of network connectivity, the phone even going to "No network" at times or the data arrows would freeze until reboot. It was especially severe in 3G network mode.
Latest firmware available by just doing an over the air software update of the phone has a new baseband software (XXLJ4), which indeed seems to have solved this annoying problem. The update information said something like "increased phone stability" - sounds about right if they bugfixed the radio firmware..
Click to expand...
Click to collapse
Hi
any idea whre can I find the new baseband software?

erlich01 said:
Hi
any idea whre can I find the new baseband software?
Click to expand...
Click to collapse
Settings -> About Phone -> Software Update -> Update
and then choose to check for updates, and let the phone do its work.
That should do the trick unless your phone is already on XXLJ4 or is specifically/regionally branded or something.
You can see the version code directly under About phone, Baseband version. My phone read XXLF5 there before it was updated.

The latest baseband for this one, S5300XXME1, available since a month in the updates, makes it even better.
For me it got rid of a frequent WiFi problem and 3G disconnects which could happen when not stationary.
Also it seems to keep a 3G connection much more persistently before switching over to 2G/EDGE, the 3G signal now really needs to be terrible for it to do that.

Related

[HELP] Random loss of networks

Hi there,
Since a few days, I've got a serious problem with my SGS2, it randomly loss any networks, saying that the flight mode is on. I tried to flash with another firmware ( stock KE7) it change nothing.
Any idea?
This is a firmware issue with the modem. Mine did the same thing. KE7 modem is horrible. I flashed to KF2 modem and I don't have this problem anymore.
Sent from my GT-I9100 using XDA Premium App
i believe this is related to the network itself. for my 2 other phones before, whenever i am AUTO network Mode, many callers used to call me reporting 'My mobile was off'... also with S2 the same issue.
i switched to GSM mode only, LOSING my NETWORK Data SPEED, for this ..
i hope future firmware can solve this with as suggested above, Good RADIOS....
The problem is that i've already tested with another provider's simcard and i've got the same issue. I tried with some firmware (stock KE2, KE7, KF1, Litening 1.4) but it change nothing. I'm from france with 'Virgin" provider if this can help.
Leckmee said:
The problem is that i've already tested with another provider's simcard and i've got the same issue. I tried with some firmware (stock KE2, KE7, KF1, Litening 1.4) but it change nothing. I'm from france with 'Virgin" provider if this can help.
Click to expand...
Click to collapse
lets try to find solution together... i am totally on different network, Etisalat of UAE.
up to now, going to GSM Mode solves this issue but i loose "fast speed network"
I tried GSM Mode only but the issue is still the same.
Actually i'm on:
PDA: I9100XWKE7
PHONE: I9100XXKE4
CSC: I9100XEUKD1
Leckmee said:
I tried GSM Mode only but the issue is still the same.
Actually i'm on:
PDA: I9100XWKE7
PHONE: I9100XXKE4
CSC: I9100XEUKD1
Click to expand...
Click to collapse
i am currently on the same build... in fact i tried all previous builds and even KF1 & KF4 but all were the same
I have this problem with my WiFi network.
The title on this thread doesnt say which kind of network you are talking about.
Data network and phone, wifi network works perfectly.
hazem77 said:
i believe this is related to the network itself. for my 2 other phones before, whenever i am AUTO network Mode, many callers used to call me reporting 'My mobile was off'... also with S2 the same issue.
i switched to GSM mode only, LOSING my NETWORK Data SPEED, for this ..
i hope future firmware can solve this with as suggested above, Good RADIOS....
Click to expand...
Click to collapse
I'm on Orange UK and that happens to me quite often. It's something to do with the network and how it handles the switch from gsm to udma(I think, anyway). Sometimes the network doesn't fully recognize you've switched from one type to the other and reports your phone to be offline. It doesn't usually last long but if someone tries to call me during that time then I'll get a text message when the network catches up to tell me I've missed a call.
DVC1985 said:
I'm on Orange UK and that happens to me quite often. It's something to do with the network and how it handles the switch from gsm to udma(I think, anyway). Sometimes the network doesn't fully recognize you've switched from one type to the other and reports your phone to be offline. It doesn't usually last long but if someone tries to call me during that time then I'll get a text message when the network catches up to tell me I've missed a call.
Click to expand...
Click to collapse
exactly... thats what happens to me too. what do you think is the solution?
What is even worse is sometimes in the middle of a conversation it goes to flight mode!!!!!!!!!!!!!!!!
hazem77 said:
exactly... thats what happens to me too. what do you think is the solution?
Click to expand...
Click to collapse
I don't think the problem can be fixed on the user end. I had the same issues with a Nokia N80 and N97 mini before I switched to the SGS2. It's apparently a common problem that all networks sometimes have and the only way it'll ever really be fixed is if the networks improve how they handle the switch.
I think it also depends on where you live. If you get a constantly good 3G/H signal then in theory the phone should hardly ever need to switch to GSM mode, but if you live in an area where the signal is not so strong then it might switch more often which will cause the problem to be more severe.
You could of course try setting the phone to WCDMA only which will give you good speeds, but then if you drop out of 3G range you'll lose the ability to make & receive calls anyway. It unfortunately seems like a lose/lose situation.
As for the flight mode issue, I really have no clue what is causing that. Have you tried hard resetting and/or flashing new firmware?
hazem77 said:
What is even worse is sometimes in the middle of a conversation it goes to flight mode!!!!!!!!!!!!!!!!
Click to expand...
Click to collapse
Change your phone..
I had the same problem on my first SGS2..everytime when gsm/wcdma auto is selected..phone randomly looses internet connection and radio switches off. In gsm only mode..everything is fine. Got my second SGS2 and phone is perfect..no loss of data connection even in the worst coverage area..
You can read "serious issue on 3g" thread in the general forum and see if you are suffering same symptoms
Sent from my GT-I9100 using Tapatalk
DVC1985 said:
You could of course try setting the phone to WCDMA only which will give you good speeds, but then if you drop out of 3G range you'll lose the ability to make & receive calls anyway. It unfortunately seems like a lose/lose situation.
Click to expand...
Click to collapse
yeaa... thats what i am doing right now and it is working better...
...
@Iznee
i dont think changing the phone might be the issue, i had the same issue on IP4... it might be solved with future radios/ roms...

[Q] SGS2 3G Hanging

Hi,
I've had my SGS2 now for around 2 months and thought it maybe be a firmware bug, but have recently upgraded to the latest via Kies which is KE4 and still notice from time to time that the my 3G just wont work.
If I try and access anything via 3G for example webpages you just get page cannot be found, but strangely enough what I have noticed the is H symbol will have a Green UP arrow active but nothing ever happens. In order for me to fix it I have to disable 3G via apndriod and then turn it back on again, as soon as this is done the 3G works as normal. Does anyone know of a fix for this?
I'm on the O2 network if that helps but I think its more than likely a bug with the firmware/phone.
Cheers in advance.
Davey
I've noticed it happen once or twice... but I just hold the power button, and then de-activate and then re-activate the connection from the popup menu. Sometimes when it has hung it can take a fair while to kill it after de-activating as well. But its literally only happened 2 or 3 times in the whole time I've had it; I've had catastrophic battery drainage more often which is a lot more annoying.
I've had the same issues on my phone aswell. I just got mine back from the repair shop and the problem still remains. The guys on the repairshop said it worked fine when they had it, but now its the same again. I dont know if it is my network operator who has problems with my phone staying online or what it is. But its damn annoying, I to have to disable / re-enable the 3G connection for it to start to work again.
I've yet to find a fix for this.. I'm on a network called OneCall, in Norway.
Any tips would be great
I had the same problem when I disabled fast dormancy.
Hello. Since about a week ago, I have this problem PERSISTENTLY. My phone is 3 months' old, I bought it new and unbranded from a store in town, and never rooted it. Only thing I did was upgrading the firmware through kies to the latest version available in my contry (KE7 if I'm not wrong). I have adroid version 2.3.3.
Well, I have found no solution to this problem that is absolutely unbearable.
I shall get rid of this phone as soon as I can because I am really annoyed by discovering problems after problems. I never had any iPhone, but I will try buying the iPhone 5 when it comes out. Hopefully it will work better. After all, it can't be so difficult to make a phone better than this one!
By the way:
I have 2 contracts with vodafone, one on this phone and.the other on a Nokia n95 8GB. Tried swapping the sim cards. Reault is that after the swap on the nokia there still are no problems whereas the SGS2 is still hanging on 3G and H.
So it isn't a problem of the operator, neither it is a problem of sim cards (also because they are different, one is 32k and the other is newer, and 128k).
Now, before throwing this absolute crap of a phone out of the window, I'd like to try a factory reset. But the question is: will I have to reinstall feom scatch every single app, after the reset? Is there a way to back up allbthe installed apps and easily reinstall them, without rooting the phone? I absolutely don't want to root the phone because I'm pretty sure I will end up selling it and so I don't want to loose the warranty.
Sent from my GT-I9100 using XDA App
Factory reset will mean you lost all data, everything on the phone that you dont backup.
But that might not fix it, your best bet is to try a newer modem, as its more a modem issue not a rom issue.
Thank you, veyka.
I just seem to habe found the solution! I disabled fast dormancy by dialing *#9900# (there's a hidden menu).
So far it's working great! It appears that my mobile network is not optimised for that protocol, therefore it must be disabled im.order to get proper internet connection.
So... anybody with this problem, try dialing *#9900# and tapping on "Disable fast dormancy" it is a fully reversible action (just in ca se...). Im fact, it cam be re-enabled at any time from the same hidde menu.
POST NOTE: No. This doesn't work. I spoke too soon...
Sent from my GT-I9100 using XDA App
This problem has been around for a while and I read somewhere that Samsung said they were working on a fix for it. I have had the problem from day 1 and it still does occur with Fast Dormancy disabled. I don't know if some of the newer Firmwares have fixed this or not. I am running official UK KF3 Firmware.
In fact, the fast dormancy trick worked only foe a short time. Now I'm back on wifi. What a disaster of a phone.
I talked to my network operator last night. They told me to go to settings->wireless and network->Mobile networks->Network operators and set it to manual, instead of automatic.
After this it seems like the problem wanished, but it might be just for now. Will test for a few days and come back to this!
Hey this is certainly a good suggestion! Maybe when signal is poor the phone starts searching for other networks and drops the connection. Good point indeed. I will make some trials as well.
Cheers

[Q] Emergency Call Only Syndrome

Received my SGS2 on 29th June and ever since it start having emergency call syndrome (out of blue not receiving any network signal).only after reset, it regain signal and same story goes on till date.
To overcome this prob,i tried these:
- factory reset 3 times
- manually choose telco/network carrier
- update/flash firmware (stock XWKF1 -> XWKF3)
so for these only reduce problem's rate to occur.PLease,help anyone?
Is your sim card active ?
Hi
I have the same problem as yours (i thought i am the only one having this)...out of the blue the phone changes to the emergency calls Only status....
it is very annoying specially when you are expecting an important phone call and you discover that the phone cannot receive calls
it became a habit of mine to keep checking my phone every once and a while, and when spotted i restart my phone and this brings the phone back to normal (Normal for a day or two of course).
Can anybody help with this?
SGS2 GT-I9100, Android: 2.3.3, Build: JHKG2
First of all I would download a newer firmware. If that doesn't fix it you should probably just return it to Samsung for replacement/repair.
Actually i have flashed this Israeli ROM (it is an Orange official but leaked ROM) about a month or so and it supports Arabic, English & Russian (exactly what i need) that i have no complains about so far except this emergency Calls issue and i am not so fund of rooting etc so i don't know where i can find another ROM (official not cooked ) that have the same languages supported.
Sent from my GT-I9100 using XDA App
What is your signal strength when it changes to emergency only? Mine does that during very weak signal, I found it's because it can only receive GPRS singal which is from another carrier when my own (HSPA) can't establish connection.
jzmtl said:
What is your signal strength when it changes to emergency only? Mine does that during very weak signal, I found it's because it can only receive GPRS singal which is from another carrier when my own (HSPA) can't establish connection.
Click to expand...
Click to collapse
frankly i didn't check or notice such thing, but the moment i installed my latest ROM (GB/JHKG2) i have noticed that the signal strength is very week especially indoors.
thinking off and analyzing this situation i have a confident opinion that the problem i am facing is related to the ROM i am using (GB/JHKG2).
i am thinking of flashing a different Kernel to this ROM and see what will happen
Mo.shishani said:
frankly i didn't check or notice such thing, but the moment i installed my latest ROM (GB/JHKG2) i have noticed that the signal strength is very week especially indoors.
thinking off and analyzing this situation i have a confident opinion that the problem i am facing is related to the ROM i am using (GB/JHKG2).
i am thinking of flashing a different Kernel to this ROM and see what will happen
Click to expand...
Click to collapse
When you installed a different rom did you flash back to your original telcos baseband? This makes an enormous difference to signal strength.
Sent from my GT-I9100 using xda premium
LuvinN1 said:
did you flash back to your original telcos baseband? This makes an enormous difference to signal strength.
Click to expand...
Click to collapse
sorry LuvinN1 i am new to such terminologies and i have no idea about what you mean of telcos base band
I have flashed another kernel and guess what? ....the problem is solved ;-)
Sent from my GT-I9100 using XDA App

[Q]

I have searched Google but this problem seems to be unique to my sgs2.
I got my sgs2 from UK a week back. Its O2 branded with latest official firmware (2.3.3 and XXKE7), that's what see from phone info. I am using it on 2g network in Pakistan. The mobile works fine and connected to mobile network quickly after 1st boot. But after sometime, when i woke it up from sleep mode, it had lost mobile network connection and went to emergency calls only. This is continuing to happen everyday. I have noticed that it usually happens when the phone is turned on from prolonged sleep, esp in the morning when i wake it up. The network signals show full strength and it also searches all networks available but when i select my network it says , unable to connect try later. The only resolution is that i have to reboot the phone and it automatically selects the network. however that too doesn't work always and i have to reboot several time. Somebody suggested to kill Dialer and reconnect but it didn't help either.
Please help!!!
muhamadasim said:
I have searched Google but this problem seems to be unique to my sgs2.
I got my sgs2 from UK a week back. Its O2 branded with latest official firmware (2.3.3 and XXKE7), that's what see from phone info. I am using it on 2g network in Pakistan. The mobile works fine and connected to mobile network quickly after 1st boot. But after sometime, when i woke it up from sleep mode, it had lost mobile network connection and went to emergency calls only. This is continuing to happen everyday. I have noticed that it usually happens when the phone is turned on from prolonged sleep, esp in the morning when i wake it up. The network signals show full strength and it also searches all networks available but when i select my network it says , unable to connect try later. The only resolution is that i have to reboot the phone and it automatically selects the network. however that too doesn't work always and i have to reboot several time. Somebody suggested to kill Dialer and reconnect but it didn't help either.
Please help!!!
Click to expand...
Click to collapse
First update phone to newer version.
Second it might be a sim card problem. Especially if it is a very old card. Try with a newer card.
Report back.
Sent from outter space using a Gremlin for delivery!
muhamadasim said:
Please help!!!
Click to expand...
Click to collapse
Upgrade the firmware, but before this make a factory reset. If your phone is branded you can unbrand it if u want
KE7 is very old ( it was released like June) i remember i also had some problems with it, like random reboots and freezes hope it helps
Sent from my GT-I9100 using xda premium
thanks guys and really appreciate your feedback. i was quite worried since i had a lot better experience with xperia x10.
Can you guide me to the best/latest firmware that will also debrand my phone.
muhamadasim said:
thanks guys and really appreciate your feedback. i was quite worried since i had a lot better experience with xperia x10.
Can you guide me to the best/latest firmware that will also debrand my phone.
Click to expand...
Click to collapse
Pick your network/location
Stock Roms .and csc
http://forum.xda-developers.com/showthread.php?t=1075278
jje
follow the thread provided by JJE and follow Intratech's guide to debrand. make sure that important data have been backuped.
report back after the update if problem persists, but i do not think that it will
mariosraptor said:
follow the thread provided by JJE and follow Intratech's guide to debrand. make sure that important data have been backuped.
report back after the update if problem persists, but i do not think that it will
Click to expand...
Click to collapse
JJE/Mario: Guys I have come back after a while since It took me longer to flash the ROM. I have updated it with XXKG5 ROM that I found on Intertech post, but to my astonishment, my problem remains the same. Phone stays on "emergency call only" after wake up or when I move few miles from my place. Sometimes it stays on this mode throughout the day. Strangely, GPRS/Edge works, however I do not see the 2 arrows radio symbol in notification area.
Is my phone damned or there is any hope?
Same problem..
http://forum.xda-developers.com/showthread.php?p=21700974#post21700974
managed to fix it
http://forum.xda-developers.com/showpost.php?p=25509654&postcount=279
worked, but for how long?
nemesis666999 said:
managed to fix it
http://forum.xda-developers.com/showpost.php?p=25509654&postcount=279
Click to expand...
Click to collapse
that worked for me, but the problem had nothing to do with the imei number, if you look carefully. Also I think This is just temporary and it's going to revert back to emergency calls only. I'll let you know when that happens again

Keep losing data connection.

I have an unlocked unrooted S3 on Vodafone UK. This issue has been happening for the last few days whereby i have full 3G/H+ connection, but absolutely no data is working. No email, no websites loading, no whatsapp, nothing. The issue goes away as soon as I restart my phone, but then it comes back after a few hours.
Has anyone experienced this, and if so, how have you fixed it?
Go back to your network/phone provider .
Or flash different modem .
jje
I am having this issue too. I may be wrong, but i realise this happens if i turn off my Wifi, the 3G will not want to connect to the 3G network.. Anyone else having such problem?
By the way mine is International version (Location: Singapore)
I'm having a similar problem where I have a good 3G/H/H+ connection but data seems to drop intermittently across all applications - I get the same sort of error message in browsers/facebook/twitter that you receive when you have no signal.
Anyone have anything similar and know of any fix?
I am not having such issue so far. I been updating my SGS3 using over-the-air update. I guess the MODEM has been updated as well.
Go to market and download "fast dormancy"(by gorkhanmoral) then disable it and reboot.
Check if your speed has improved,if it got worse then enable it again.
U need ROOT to use this tool.
I it didn't help, then flash a different modem
This is good modem
Cwm flashable
flame1845 said:
I have an unlocked unrooted S3 on Vodafone UK. This issue has been happening for the last few days whereby i have full 3G/H+ connection, but absolutely no data is working. No email, no websites loading, no whatsapp, nothing. The issue goes away as soon as I restart my phone, but then it comes back after a few hours.
Has anyone experienced this, and if so, how have you fixed it?
Click to expand...
Click to collapse
have you got any battery saving app like juice defender installed in your phone?
Is mobile data working at all? or is it constantly "uploading" but never "downloading" (up arrow lights but not down).
If what I just described is your issue then this is a network issue relating to android in general.
Basically your phone will be connected to two radio towers and gets confused as to which one it should use, rebooting or flight mode may help force it onto one tower or you may have to speak to your carriers "high network technical team" or whatever they are called for you to get them to force it onto one tower.
I had this issue on the HTC hero (a long time ago now) and it took 9 months for Orange UK to work out what was going on.
and it took 9 months for Orange UK to work out what was going on.
Click to expand...
Click to collapse
Congrats. Orange Luxembourg (my gf's network provider) still hasn't got a clue.. But they seem rather clueless about everything except writing invoices.
Flashing an Asian modem on her S2 made the issue far less prominent since they seem not to get confused by antenna ping-pong. (Tango Luxembourg, my carrier, has this issue too in the main city)

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