Hey guys,
my usb port is starting to act wierd. It refuses to charge unless at a certain angle. It seems it got damaged with all the plug/unplug it went through during its life.
I know that Samsung "Might " exchange the phone rooted, but i rather restore it to factory ICS from bell as i will be doing the exchange through them and they can be assholes sometimes.
What is the best way to completely restore it to stock to avoid any issues?
Use the samsung Kies method, check the general section to find it, remember to wipe flash counter first. If you can't find it let me know
Sent from my Galaxy Nexus using xda premium
USB Stopped working completely. Phone died so I braught it to the Samsung Service Center.
They initally refused to service it and delcared it out of warranty because i Rooted the phone. It took 1 hour of yelling so they could fix the DAMN usb port....
R.I.P. little note.....(sniff)
well they replaced the USB board apparently and restored it to Stock ICS 4.04
They told me that if i root my phone again, they will not repair it .
However i went into download mode, and still see my original 4 flash counts
Now, before I re-restore to Black Star, How Can i Backup The original Bell Recovery firmware?
If this is was an AT&T phone, you would have had a better experience at the AT&T device support center.
I honestly had this problem and JUST came back from the AT&T device service center with a BRAND NEW NOTE. SO, first off, I did have my phone rooted w/ cyanogenmod. I thought this would be a problem, so with what little battery power I had left, I downloaded the last zip on this webpage from the device (USB doesn't work, remember?) and wiped everything and flashed that stock rom. Went to the AT&T device support center right here in San Francisco. Told them what was wrong, they took a look at it, plugged it in, did what I think was a water damage check, and proceeded to give me a new note. I didn't even have to sign anything.
I was a little worried at first, because I bought my phone from a dude on craigslist back in March, but apparently this didn't matter. So, if you're on AT&T they did a surprisingly AWESOME job switching out my phone for one with a functioning USB port. Best of luck to you if you attempt to do this, the dude did do a cursory investigation of my phone's software, which I don't think was very thorough, but likely didn't notice that it was a cleaned up rom (aka, no att crap on it).
I don't get why Samsung thinks rom flashing has anything to do with physical hardware. Kind of unlightened? Or just looking for any excuse not to provide that repair? I'm sorry to hear they are so lame.
I bought my note from craigslist and 2 months later my charging port was having the same issues, I don't have att, but found the charging port on ebay for $20 and replaced it my self, easy.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
it was a "authorized" service center.
What strikes me is the fact that they told me if i bring it rooted they wont fix it again, but they didnt reset the trip counter....
Exactly what rangercaptain says. Samsung should, if they don't already, pride themselves in the fact that when someone buys there device, it should be theres to discover, not forced/told what they have to use for an OS or have limitations in general. I was lucky enough to discover this accidentally. This now is a HUGE, perhaps only factor in my future purchases. That is after all what Google Android is about to me, freedom. Creativity stumbles in its absence. I do however wish there was a dedicated charge port. Or that going with a wimpy micro usb over even the mini usb was a bad thing. This being said, devices that last longer don't sell new ones well.
Sounds to me as the OP states certain angle to charge....Happens to me on all my devices, the cause, lucky for me has always been faulty/cheap worn out cords. I know have a pile of them on hand. Best luck and quality I find works for me are BlackBerry cords.
BLACKSTAR X-SGH-I717 xda-developers app
Related
Hey guys,
So I have hardbricked my Galaxy S3. This is solely my fault as I was being dumb (even though I want to blame it on staying up so late at night) and did not check to see what GS3 version the ROM I flashed was for. Turns out it was international and now my phone is a sitting brick.
The only observations that I have made is that my computers recognize the phone almost like any other device. I have installed the correct drivers and tried to use 2 computers (1 with Kies, 1 w/o) with no luck of fixing it. However, both computers recognize it as QHSUSB_DLOAD under Device Manager and create that faulty driver installed sound when plugged in. When I plug the phone in with the battery out, its LED turns red and will stay like that unless I try to turn it on with the power button. When I do try, my computers seen to recognize some sort of change with its connection the phone.
I spent all afternoon yesterday making a homemade jig with 3 100k resistors in a series soldered into pins 4 and 5 of a microusb connector which I then connected to the phone with no avail
I was hoping to make this thread to see who else has this problem and different observations and solutions. Does anyone know if a jig bought from a 3rd party will work? I do not necessarily want to take the steps to return/exchange the phone.
Thanks in advance.
Well I ended up calling Samsung and getting them to check it out. I didn't want to do it this way, but I'm basically left with no choice. I read that galaxy s2 owners who bricked also sent theirs in and received it without any problems. Samsung paid for 2nd day air both ways. Let's hope for the best.
From what I've read in other threads....when you get the QHSUSB_DLOAD...that's hardbricked. Mind sharing what you told Samsung what you did? I'm curious to see if they'll fix it....please update what happens. Oh and sorry for your loss.
and for future losses, if any, check this out.... http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-s-iii-jtag-brick-repair/#reviews
Butzacooky said:
Well I ended up calling Samsung and getting them to check it out. I didn't want to do it this way, but I'm basically left with no choice. I read that galaxy s2 owners who bricked also sent theirs in and received it without any problems. Samsung paid for 2nd day air both ways. Let's hope for the best.
Click to expand...
Click to collapse
There is a "how to" in the android development section for helping reverse a brick from flashing international gsm rom.
Sent from my HTC Sensation 4G using xda premium
the how to doesnt apply here
It's only for flashIng a bad boot.img. in this state it's like hardware w/o any software. I think Samsung has to wipe it clean to fix it so the old "it just wouldn't turn on" should do.. and the jig is no good in this situation either f.y.i
Had my S3 returned today from Samsung unrepaired
The reason: One of our engineers, has tested your phone and found that unauthorised rework has been previously carried out on your phone. Unfortunately, as this is not covered under Samsung's warranty obligations, this prevents us from repairing your device. We are therefore returning your phone un-repaired and in the condition it was received.
Click to expand...
Click to collapse
I have assured Samsung I have not tried rooting or updating the software with unofficial software.
Their response, which I find unbelievable was that and I quote "There are Apps on the Play Store that if downloaded, can alter your OS and thus make your phone unusable, this isn't covered by warranty".
My problem or the phones problem is it won't boot or charge. When plugged into the mains, it will only show the battery charge indicator, which doesn't spin. It just sits there frozen. Occasionally, it will boot to the Samsung welcome screen but load no further.
This problem isn't anything to do with me trying to root or add software I wasn't meant to or caused by a dodgy app.
I can't believe Samsung won't repair my phone after 5 months use!
What else can I do as at the moment it's an expensive paper weight?
I do not own a galaxy s 3 but a problem like this should be told to Google.
KKBoro said:
Had my S3 returned today from Samsung unrepaired
I have assured Samsung I have not tried rooting or updating the software with unofficial software.
Their response, which I find unbelievable was that and I quote "There are Apps on the Play Store that if downloaded, can alter your OS and thus make your phone unusable, this isn't covered by warranty".
My problem or the phones problem is it won't boot or charge. When plugged into the mains, it will only show the battery charge indicator, which doesn't spin. It just sits there frozen. Occasionally, it will boot to the Samsung welcome screen but load no further.
This problem isn't anything to do with me trying to root or add software I wasn't meant to or caused by a dodgy app.
I can't believe Samsung won't repair my phone after 5 months use!
What else can I do as at the moment it's an expensive paper weight?
Click to expand...
Click to collapse
You can try to return it to the store you bought it from! In our country the law states that any defect that appears on the device to its 6th month of usage is a Factory defect unless the seller can prove otherwise! You can dig a little into your local laws regarding your liberties on the matter!
Sorry if I misused some of the terminology but English is not my native language!
and this is why apples cs is second to none doesnt help you i know just sayin
Contact google and show them the last message from service center. So it's play store guilty?
Claim Google then.
Sent from an electronic device.
i find that shocking.
out of interest can you get into download mode? power, home, volume down.
because if you're left hanging at least you could just flash an official stock.
This isn't related but Samsung said they would not repair my GS3 headphones that stopped working because I bought it off ebay with the phone, saying warranty is not transferable.
just hope the I don't have anything wrong with the phone later on because of this. what a bunch of *insert something not nice here*
Edit: on there site it says "Warranty periods and warranty services are intended as a guide only and variations may occur. The warranty period applies from the date of purchase by the first customer and is transferable only between end-users."
http://www.samsung.com/uk/support/warranty/warrantyInformation.do?page=POLICY.WARRANTY
Doesn't that mean they should repair it?
Don't you have consumer rights people/lawyers where you live? Find them and talk to them. They will help you. They know what they're doing and companies fear the damage they can cause.
This is unacceptable.
KKBoro said:
Had my S3 returned today from Samsung unrepaired
The reason: One of our engineers, has tested your phone and found that unauthorised rework has been previously carried out on your phone. Unfortunately, as this is not covered under Samsung's warranty obligations, this prevents us from repairing your device. We are therefore returning your phone un-repaired and in the condition it was received.
Click to expand...
Click to collapse
They do not mention software/firmware in their reason for not repairing your phone. I interpret this as there is hardware work done on the phone.
It's far fetched, but maybe, just maybe, they're imposing it's low level stuff thats gone ape**** like bootloader/efs by using some crappy SIM Unlock tool/fix or flashing the wrong firmware.
Try another service center. In Canada I'm not asked anything.. if the manufactured date is within 15 months and the phone is linked to any local provider then free repair.
Sent from my SGH-I717 using xda premium
Thanks guys.
I asked the customer service lady what was meant by rework and she said it was the OS wasn't right.
I was then told to ring the tech support department. I told them I hadn't rooted it or updated the software with anything that wasn't official.
She said it was probably an App that altered the OS and it wasn't covered by warranty.
I don't see how me downloading Google Apps or Samsung Apps could completely trash my phone so that it's unusable. Fair enough if I'd downloaded from some dodgy website but I haven't.
I also said, I could go out and buy another brand new S3 and the same thing could happen again, she agreed!!!
If this IS true and Play Store apps can brick your phone, then if the media gets hold of this, Samsung sales will hit the floor!
Thanks guys.
I asked the customer service lady what was meant by rework and she said it was the OS wasn't right.
I was then told to ring the tech support department. I told them I hadn't rooted it or updated the software with anything that wasn't official.
She said it was probably an App that altered the OS and it wasn't covered by warranty.
I don't see how me downloading Google Apps or Samsung Apps could completely trash my phone so that it's unusable. Fair enough if I'd downloaded from some dodgy website but I haven't.
I also said, I could go out and buy another brand new S3 and the same thing could happen again, she agreed!!!
If this IS true and Play Store apps can brick your phone, then if the media gets hold of this, Samsung sales will hit the floor!
Click to expand...
Click to collapse
Only problem being for an app to alter anything that might cause a brick it needs root. Your phone hasn't got it so the tech centre is talking out there ass.
Sent from my GT-I9300 using xda premium
KKBoro said:
Thanks guys.
I asked the customer service lady what was meant by rework and she said it was the OS wasn't right.
I was then told to ring the tech support department. I told them I hadn't rooted it or updated the software with anything that wasn't official.
She said it was probably an App that altered the OS and it wasn't covered by warranty.
I don't see how me downloading Google Apps or Samsung Apps could completely trash my phone so that it's unusable. Fair enough if I'd downloaded from some dodgy website but I haven't.
I also said, I could go out and buy another brand new S3 and the same thing could happen again, she agreed!!!
If this IS true and Play Store apps can brick your phone, then if the media gets hold of this, Samsung sales will hit the floor!
Click to expand...
Click to collapse
I think you are not fighting enough with sammy service centre, dont give up and come crying here, have you tried d options of changing battery n see if it resolves, also have you tried factory resetting your phone and see if it works... You are giving xda guys a clear picture of the problem with your phone...
Sent from my GT-I9300 using xda app-developers app
KKBoro said:
Had my S3 returned today from Samsung unrepaired
I have assured Samsung I have not tried rooting or updating the software with unofficial software.
Their response, which I find unbelievable was that and I quote "There are Apps on the Play Store that if downloaded, can alter your OS and thus make your phone unusable, this isn't covered by warranty".
My problem or the phones problem is it won't boot or charge. When plugged into the mains, it will only show the battery charge indicator, which doesn't spin. It just sits there frozen. Occasionally, it will boot to the Samsung welcome screen but load no further.
This problem isn't anything to do with me trying to root or add software I wasn't meant to or caused by a dodgy app.
I can't believe Samsung won't repair my phone after 5 months use!
What else can I do as at the moment it's an expensive paper weight?
Click to expand...
Click to collapse
Is flashing through odin still possible?
gchindi said:
I think you are not fighting enough with sammy service centre, dont give up and come crying here, have you tried d options of changing battery n see if it resolves, also have you tried factory resetting your phone and see if it works... You are giving xda guys a clear picture of the problem with your phone...
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Hardly crying but after spending £500 on a phone that lasts 5 months and Samsung refuse to repair it for a lame reason, I am a little hacked off.
I've tried a new battery and VOL UP+HOME+POWER. I did this before I sent it away to Samsung for repair.
I've tried 3 different charges, USB, Mains and a car charger. Nothing works.
I'm convinced there is a hardware fault. If you Google Samsung S3 wont charge, there are many results with the same problem.
My next step will be legal action.
Have you sim unlocked it?
Sent from my GT-I9300 using xda app-developers app
ok this is very disappointing but honestly, have you done ANY of the following?
rooted the phone
unlocked the phone / sim
installed a custom rom
installed stock from a different region
installed an app from a source other than the play store
run an app that performs root operations
installed any mod
entered any system codes
or;
are you running a stock s3 as supplied factory fresh, apart from play store app installations, theme changes etc?
whatever you have told Samsung, which is it...... honestly? (you can tell me, no one else needs to know)
Hey, it seems a little weird that they are refusing to help you at all!
I've had samsung phones before and had them repaired no problem even with custom ROMs flashed on them..
I would either try a different service centre (without mentioning that this incident) or fill in the form here http://www.adviceguide.org.uk/engla.../reporting_a_problem_to_trading_standards.htm
and then write an email back to the people telling them that you've contacted citizens advice and reported them to the trading standards. A gentle threat works wonders!
Good luck
mossy1963 said:
ok this is very disappointing but honestly, have you done ANY of the following?
rooted the phone
unlocked the phone / sim
installed a custom rom
installed stock from a different region
installed an app from a source other than the play store
run an app that performs root operations
installed any mod
entered any system codes
or;
are you running a stock s3 as supplied factory fresh, apart from play store app installations, theme changes etc?
whatever you have told Samsung, which is it...... honestly? (you can tell me, no one else needs to know)
Click to expand...
Click to collapse
None of the above, it is 100% completely and utterly a stock handset. I even use a genuine Samsung case lol.
I had the last two iPhones, 3GS and 4 and never even jailbroke either of them. I run them how the manufacturers intended them to run.
That's what is so annoying about this!
You are either hiding a part of the story, or you are in the wrong service center.
If you didn't alter the phone (OS or Hardware) in ANY way there is NO WAY your phone will get "Bricked by an app in the play store".
So yep either you are hiding something, or that lady is crazy.. try another service center.
I have been running Siyah 1.7rc1 dual booting Omega v30 as primary and AOKP milestone 1 as secondary. I also have the 4.2 camera and keyboard mods installed. The phone has been working fine until last night.
Last night the phone was fully charged. This morning the phone was off and wouldn't turn on when I pressed the power button. Hoping it was just a depleted battery, I put the phone on the charger for a couple of hours. However, it still won't turn on. I can't get to either recovery mode or download mode with the vol_up+home+power or the vol_down+home+power.
There is no reaction from the phone to any combination of buttons. I have removed the battery a few times with the same results.
Does anyone have any ideas? I might try and see if Samsung service can fix this but wanted to know if there was any advise from XDA.
Well if you do want to go to samsung service """ you have a freaking rooted phone bro"""""",,,BTW your phone is dead.
As repair is chargeable i would first try a new battery or borrow one and a USB jig to boot to recovery mode .
jje
*sob*
Mine has gone exactly the same way.
Had it on charge. Took it off charge and checked emails then left it on my desk. Came back 30 minutes later, picked it up and phone was completely dead.
No light when plugged into a charger, phone won't power on.
Plugged it into a computer, no luck.
Different chargers, different cables, no luck.
Tried a USB jig, no luck.
I've NOT tried a new battery yet, that's next on my list. I suspect this won't make any difference either.
I suggest you send it to samsung bro.
happened to my phone too.
They won't find out you rooted/have custom ROM etc, cause this is caused by hardware failure. They'll need to replace it to get it to boot, so they can't tell if you rooted or not.
LemonPlusTea said:
I suggest you send it to samsung bro.
happened to my phone too.
They won't find out you rooted/have custom ROM etc, cause this is caused by hardware failure. They'll need to replace it to get it to boot, so they can't tell if you rooted or not.
Click to expand...
Click to collapse
take it back to the shop first, if you havent had it too long them may just swap it out. If not then they will send it back for you and should lend you candybar phone to use if you leave them a deposit (depends on the shop though).
Sammy wont even both to check if its been rooted, they will just replace it.
Thanks both. I'm going to send it straight to Samsung as soon as I've found proof of warranty. Hopefully it won't take too long to sort out.
zaphy42 said:
Thanks both. I'm going to send it straight to Samsung as soon as I've found proof of warranty. Hopefully it won't take too long to sort out.
Click to expand...
Click to collapse
Like i said its a paid for repair .
Totally dead mobo that requires change you will probably get away with warranty .
jje
I did try using a friend's battery. No go. I saw another thread on XDA where a bunch of people seem to have hit the same problem in the last week. I am wondering if it is some time-triggerred bug?
randombrick said:
I did try using a friend's battery. No go. I saw another thread on XDA where a bunch of people seem to have hit the same problem in the last week. I am wondering if it is some time-triggerred bug?
Click to expand...
Click to collapse
I've just got round to trying a friends battery too. Likewise, no go.
I think it's probably more likely a design flaw on Samsungs part.
I wonder if they've produced a different revision of the S3 circuit board to fix it? I've heard on other threads that Samsung just replace the system board when it's sent back for warranty repair...
Well there certainly has been quite a lot of them over the last 4 weeks or so. Probably some sub-standard motherboards found their way into the production line every now and then (given the number of units produced), or a design flaw as noted above. It's going to be a reasonably expensive exercise for Samsung if they end up having to replace a lot of them though...
I just hope that the new one they put in my phone isn't going to commit suicide again in 4 months time
Sent from my GT-I9300 using xda premium
I have the exact problem.
But it was my fault in this case. Flashed an "unmatched" md5 file of WanamLite.
It booted up normally. Then i proceeded installing TiBu & restore apps. After 10mins, i came back with a dead phone.
After some googling & advice from phone shops, there's a possibility that the motherboard may be fried.
I sent to Samsung Service Centre, and within 2 working days, my S3 is alive.
Sent from my GT-I9300
I just bought this thing today.
Get home and install CWM and Root.
Try to install LiquidSmooth.
Now it won't turn on. I plug in to my PC while it's "off" and i hear windows "connected" sound then the "disconnected" sound and repeated "you need to format D: " every 5 seconds.
Tried booting in to recovery and ODIN mode and nothings working.
I seriously was so ****ing excited to get this and now I have a ****ing 5" paperweight.
What the ****.
Brand new phones need to be on the charger for several hours on the first charge. Perhaps you flashed when the battery was too low. Just plug into wall outlet using the factory charger for several hours.
Well I bought it used but it was working when I bought it. It was on stock and I decided it needed jellybean... Now its problems all the way.
I mounts and repeatedly asks to be formatted so my fingers are crossed that its fixable.
I am a long time Note user and I have flashed 20+ times. Recently I flashed LiquidSmooth and it hard bricked my phone too. Exactly the same issues you describe. I had it insured so I took it to Geeksquad(bestbuy) for repair. They simply replaced it.
Looking here today it seems like I could have bought an adapter to get into download mode.
Part 5: De-brick
http://forum.xda-developers.com/showthread.php?t=1586223
Sounds like you may have flashed a version of the rom that was for a different phone. If that is the case and it is showing no signs of life you will most likely need JTAG. mobiletchvideos has a service its about 60 bucks and he has a good reputation.
So apparantly it is easy to make your own jig using simply a microusb connector and 3x100ohm or 1x300ohm resistor. Can get a 5pack of 100ohmers for $1 at radioshack and will find a microusb connector i can solder up and hope for the best.
which liquid smooth rom did u use for the n7000 or i717
imranh101 said:
So apparantly it is easy to make your own jig using simply a microusb connector and 3x100ohm or 1x300ohm resistor. Can get a 5pack of 100ohmers for $1 at radioshack and will find a microusb connector i can solder up and hope for the best.
Click to expand...
Click to collapse
100Kohms not 100.
that is a total 300,000 ohms compared to your 300
Quite the difference
Also the tolerance on certain samsung devices vary so you may need a 1kohm in there as well , i have a captivate I built the jig for that jig also works on my note. Bit on my brother in law's sgs2 (which a jig is supposed to reset the flash counter as well as force dl mode) it does nothing.
But given the symptoms it sounds like you flashed a rom for the international note... I which case a jig will do nothing And bobby's(RQuiett) answer is the only course of action.
Any idea on what AT&T would do if I went to a local store and told them "I bought it off a friend and was using it and there was an OTA update and it just stopped working!"?
Don't do that. You messed up. Take your lump and pay the price for your mistake.
What you are proposing is fraud. Plain and simple.
This is a result of something YOU did, not a flaw or defect in the manufacturing of the hardware nor a result of an official software update, Which aren't even done OTA anyway you have to use kies.
That is what makes carriers and manufacturers want to lock down devices, do you want at&t to go the way of Verizon and force locked bootloaders on every device?
Not to mention... If you "bought it from a friend" they would care less about your problem.
imranh101 said:
Any idea on what AT&T would do if I went to a local store and told them "I bought it off a friend and was using it and there was an OTA update and it just stopped working!"?
Click to expand...
Click to collapse
Just based on the" bought it from a friend" phrase, they'd say "sorry.... you wanna buy a new one?" lol
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Welp... Mobiletechvideos repair is ordered... Will be shipping it out tomorrow... if I ship it out at like 10-11AM tomorrow morning what time do yall think I might get it back? I'm guessing next Monday?
I'm putting money on 4:17 pm Tuesday.
TUESDAY? How damn long does it take for them to open the package plug in a jtag and click a button? Shipping isn't that slow!
imranh101 said:
TUESDAY? How damn long does it take for them to open the package plug in a jtag and click a button? Shipping isn't that slow!
Click to expand...
Click to collapse
Patience. You are purchasing a service from someone who has other orders to fill. Plus no one knows anything about when mobiltechvideos will do the work other than mobiletechvideos.
Obviously a lot longer than it takes to load a rom on a card and brick it.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
I read where Samsung is going to start doing something to start making their phones harder to brick and more user friendly for us. They need to do like computer motherboard makers and add a 2nd bios or the likes. People like us do like to play with our phones. So, yes I will be happily making a warranty claim and waiting for my repaired or replaced phone.
I wish mobile motherboards to become like computer boards.
Never go for htc...crap hardware
Sorry. Patience is a bit thin when I've just bought a phone for 250 Then had to pay another 50 and wait a week to use it.
sholsten said:
I read where Samsung is going to start doing something to start making their phones harder to brick and more user friendly for us. They need to do like computer motherboard makers and add a 2nd bios or the likes. People like us do like to play with our phones. So, yes I will be happily making a warranty claim and waiting for my repaired or replaced phone.
Click to expand...
Click to collapse
Are you kidding me dude?
"it's their fault I'm stupid and can't read I have no problems committing fraud and having it fixed on their dime"
They are already pretty hard to brick ff just follow instructions and only flash things built for this device... When trying to make something idiot proof you'll always Just find a bigger idiot.
Something very strange, I checked the time on the phone while I was seating on my car, then I came home, and when I sat on my desk the phone was completely off. At first I though it might be an empty battery, so I plugged on the wall charger, but NOTHING happened. I tried the charger on another phone and worked, so the problem was the phone.
Took out the battery, put it back again and tried to enter recovery or download mode, none of them worked. (Even the 4 touch keys don´t light up, exactly like when you try to turn it on without a battery).
I left it charging all the night, and in the next morning, it was all the same.
About the phone
Because of the forum, its obvious that is a sgh-i777 AT&T SGSII. I changed many times of ROM, but I was running a custom one called "Alliance", wich is Touchwiz based and so stable, that I decided to keep it (flashed it maybe 3 months ago).
Regarding the installed apps, I had "RAM Manager", on the "more multitasking" preset, also had "STweaks" on the default profile, a task killer called "Speed Booster", "Next Launcher" and a bunch of games.
About the battery
I went to a store and asked to try a new one, but It didn't worked at all. The guy at the store told me that maybe it was a "Motherboard" (or something like that) issue, so I left the phone there to see if the can fix it, but they didn't have any luck. (I have to admit that it wasn't an official Samsung service center, but a friend's shop, so its probable that they dont know much about this kind of stuff). Besides, if you look closely at the phone, you cant see that the screws were untouched, so it seems that they didnt even try to repair it.
Another important thing is the battery "lifestyle" that I always used with the phone: Usage, from normal to exhaustive during the day and let it charging all night, everyday. I notice some alarming overheating when playin hard games (so hot that I quit playing and put the phone on the floor to make it cooler), this maybe has fried something inside.
I insist in the fact that I dont think that the battery is the problem because It didn't worked with a new one.
Well, the last "strage" thing that may have something to do, is that I plugged the USB cable to a "broken" car charger, causing the car fuse to burn, but I dont know if that could affect the phone somehow. (Notice that this episode ocurred 1 week earlier than the sudden death, so I dont think is a problem...)
So, this is it. Hope you can help me, because I miss my phone quite much (1 week no use...) and I would really love to have it back.
Kind regards,
Francis
P.S.: I took a lot of time writting this, try to be polite and helpful with the answers.
How are you trying to get into download mode?
Sent from my GS4 running CM11 Kandy Kane
In the moment I've tried, I did Vol Down + Power Button
Adb portable in my signature can help reboot you to download mode.
Sent from my SGH-I777 using xda premium
In fact, it didnt worked, because the phone does not react when plugged, so it is not detected by the pc nor ADb. Nice try anyways
If your phone does not respond to battery, computer, or wall charger then it is what is known as a hard brick.
Your device may have been damaged by the car charger as well.
Sent from my SGH-I777 using xda premium
@FranAmestoy,
If you are getting absolutely no response from the phone, and nothing you can do has any effect, then try one last thing (if you haven't already). Pull the battery and leave it out. While holding down both volume buttons, plug in the usb cable. The computer will supply the power. This will put a phone into download mode, but if there is no response to this, then at least you know for sure it is not a battery problem.
There is a difference between "hardware failure" and "hard bricked".
Technically speaking, hard bricked means a firmware problem, usually with the primitive bootloader or the primary bootloader. Such a problem can be fixed using equipment and a technique called jtag, by which the damaged bootloaders are reinstalled. This supposes that the hardware is still functioning correctly.
On the other hand, if the phone has damage to the eMMC memory, or some other hardware failure, then the only remedy is to troubleshoot and repair the hardware. This is perhaps what the technician was suggesting when he said it could be a mother board problem.
Judging from your description of the occurence, it doesn't sound like you did anything that would result in a hard brick. But then I don't know if you actually mentioned everything relevant. In order to find out, you would need to get the phone to a competent technician. The guy who owns Mobile Tech videos is highly respected here. If you wish to pursue getting it repaired, I would suggest that you call him and go over the problem with him, find out his prices, see if he thinks it is worth it, etc.
I have used MTV before and I can say their service was wonderful.
Sent from my SGH-I777 using xda premium
Now this is what I call "help"
I have to say many thanks to creepyncrawly and Red_81 for giving me the kind of answer that I was looking for.
In a few minutes I will try that USB power method, and see what I get.
Regarding your suggestion, I do very appreciatte your kindness and recomendation of where to take the phone to, but my problem is that I bought the phone in the USA, and I live in Argentina, so its way out of my reach to get what you recommend. Anyway, a few minutes from home there is an official Samsung store, that apparently, offers technical assistance, so I will try luck by going there.
For now, I still say you many thanks and I will keep you informed about what I get.
Kind regards,
Francis
Red_81 said:
If your phone does not respond to battery, computer, or wall charger then it is what is known as a hard brick.
Your device may have been damaged by the car charger as well.
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
If the car charger burned down the phone, how can be possible that it continued working during a week before the dropout? I am not saying that's not the problem, but I dont know if there are any relations with so much time in between...
FranAmestoy said:
In the moment I've tried, I did Vol Down + Power Button
Click to expand...
Click to collapse
No, USB + both volume keys
Sent from my Nexus 7 using Tapatalk HD
Donwload also didnt work...
As the title reads, I still dont have any luck.
Guess the final call will be to take it to the technical service T_T
Are those things "fixable"? Will be impossible to get a new phone if I cant sell this...
(Now Im missing it a lot...)
FranAmestoy said:
If the car charger burned down the phone, how can be possible that it continued working during a week before the dropout? I am not saying that's not the problem, but I dont know if there are any relations with so much time in between...
Click to expand...
Click to collapse
Agreed. I think it unlikely, but it is possible.
FranAmestoy said:
Are those things "fixable"? Will be impossible to get a new phone if I cant sell this... (Now Im missing it a lot...)
Click to expand...
Click to collapse
Hard brick repair with jtag would be around US$50.00 plus shipping. Hardware repair would be at least that much in the US unless you can do it yourself. It may be more economical to replace the phone.
When you go to the Samsung store, ask them if it is still under warranty. The phone can be sent to Samsung for repair if they can not do it at the store. I have no idea what that would cost if it is not under warranty. Here in the US we would ship it off to a Samsung repair shop somewhere after talking to them over the phone. But I've never had to do that so I have no idea.
creepyncrawly said:
Agreed. I think it unlikely, but it is possible.
Hard brick repair with jtag would be around US$50.00 plus shipping. Hardware repair would be at least that much in the US unless you can do it yourself. It may be more economical to replace the phone.
When you go to the Samsung store, ask them if it is still under warranty. The phone can be sent to Samsung for repair if they can not do it at the store. I have no idea what that would cost if it is not under warranty. Here in the US we would ship it off to a Samsung repair shop somewhere after talking to them over the phone. But I've never had to do that so I have no idea.
Click to expand...
Click to collapse
Thanks for the ideas, but will be impossible, because I bought the phone through eBay and I dont have the invoice, also the phone is rooted and with a custom ROM (triangle alert appears), so the warranty is "super-voided", no chances at all to get it back to stock (remember he's dead...)
I will cross my fingers to see if the can tell me if the can fix it, and how much would it cost.
My major concern is that the failure became impossible to fix. In that case, what will I do? I just can't offer a dead phone on internet for $2... Obviously I need to make some money from him in order to get a new one... However I still have some faith in the official store
You would likely get more than a few dollars selling it on ebay for parts. The digitizer and other parts are definitely worth something. But of course it's not going to be $200.00. Anyway, good luck. I hope you find it is fixable.