Hi anyone experienced this?
I experienced this when I tried to remove my sim but the sim got stuck and I had to use some force.
Now it won't read sim anymore come up with sim error and sim card invalid. Any help or advice would be appreciated.
What should I do surely it's defective ? I applied bit of force not enough to break it or damage it.
You could try if it accepts someone else's SIM card and check if it accepts that card. And you could try your SIM card in another phone. But from the looks of it it does look like you did break the SIM or the SIM slot. It is possible that the card getting stuck actually was getting stuck on one of the pins and it might be out of place now.
If it is actually a defect in the phone I fear you will have to take it to a shop to get it repaired.
In the end returned it and bought Note 2 LTE. Good move glad I did it.
Sent from my GT-N7105 using Tapatalk 2
I had the same issue and took the phone back to Rogers. They replaced it for me with a brand new one.
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Brand new Ameo, when I put the SIM in it wont work. The phone doesnt recognise it.
Now is a T-Mobile SIM and a T-Mobile Phone, apart from the Network lock is there any kind of SIM lock that would stop other T-Mobile sims working in the phone?
Has anybody else had this problem?
Sounds to me like a SIM lock, is it t-mobile sim?
When I first got it, I did put the sim card in the wrong way up! Check the manual to make sure u've put it in correctly. The door closes and everything even if u've put it in wrong, and I initially got the same problem.
one of my tmob sims wouldnt work in my ameo but my other one does.
same message missing or invalid. call customer support (08454125000) and describe the issue to get a replacement sim sent out. If u bought it in a store you should be able to get it done in the store.
cheers
Its definately a T-Mobile Sim and Phone, Wouldnt a SIM lock give some kind of locked message?
It was in the way it showed on the instructions. The little sticker on the plastic showed where the notch in the corner goes, and I made sure it fitted with no pressure or forcing. Due to the notch, and the plastic on the cover im sure it wouldnt fit any other way.
I went into a T-Mob store and the guy there tried his SIM, which he assured me had actualy been used in a Demo AMEO in that store, and that SIM wouldnt work either.
When I called they said it wouldnt be the SIM as that worked in other phones (inlcuding a m600i also bought on w&w tarif).
I have T-Mob supposedly replacing the phone this morning (Courier didnt turn up yesterday) so Ill update if there are problems with the new Phone.
UPDATE-
New phone works fine, just worked with no trouble. Was definately a faulty sim reader in the other phone.
Glad u've eventually sorted it!
I guess it has to do something with the nistallation of extended ROM..mine also didn't read, when I soft reset to avoid Ext ROM..when allowed installation..it detected
It seems like invalid SIM issue is quite common among Athena. My was plaqing with the same issue as well and just got my replacement unit from Dopod. By the way my is U1000.
Anyone else got this?
Sent from my HTC One X+ using xda app-developers app
maybe a little more info would from your side would help
Did you get a brand new SIM with your phone, or are you using one that was used in a different device? Have you by any chance handled the SIM not correctly? Tried to carefully clean the contacts side?
hardstuffmuc said:
maybe a little more info would from your side would help
Did you get a brand new SIM with your phone, or are you using one that was used in a different device? Have you by any chance handled the SIM not correctly? Tried to carefully clean the contacts side?
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It was a brand new SIM that came with the preorder. I've never taken the SIM out, but I'll try taking out the SIM to see if the person who put it in at ATT corporate did it wrong or something.
arex said:
It was a brand new SIM that came with the preorder. I've never taken the SIM out, but I'll try taking out the SIM to see if the person who put it in at ATT corporate did it wrong or something.
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Yes take the SIM out, enter again and try it for a while. I don't have any problems with the SIM the phone shipped with.
I had to get a new SIM from a store after my cats decided mine old one was a play toy (I was swapping it between phones to make sure my old one was okay to sell)
After I put it in the my X+, I had phone service but no data service. The store couldn't figure it out, but phone tech support looked up my new SIM card number and realized that the store hadn't activated my data plan on it. It was resolved quickly once they figured that out, but might be a good question to ask if you're still having problems.
I am asking this question because I am very new to AT&T coming from Sprint where I never had to mess with sim cards. I just bought the note 2 and I had to get a new thinner sim card for it. I just put the original note back to stock. Should I remove the sim card before selling it?
Go a head but it really doesn't matter...the sim in your other phone won't work anymore since you changed to another sim. Just take it out and toss it in the trash.
Sent from my big sexy: GNote
Thanks for the info.
I was just testing a different SIM card, and as I put the original Verizon SIM card back in, for some odd reason it got locked automatically.
The Verizon store is only 5 minutes away by walking from my location, so I went there and asked for the PUK code.
But as the clerk tried retrieving the PUK, she said it is yet to be available for confirmation and that it will take approximately one to two weeks...and I have to leave the device with them since they don't know why the SIM card has no PUK provided.
I just told them to email me once the PUK is ready and brought my phone back. I had accidentally locked my phone with a South Korean carrier before but as for that incident, a simple reset to the whole system got the job done. But this is the first time I have ever had a SIM card from Verizon, so I don't know if there are other ways to unlock the SIM card lock or reset it
Does anyone have a solution? Thanks
Mine did this without removing the SIM, completely locked up on me, this was after I was getting "No SIM card" errors. Verizon tried replacing the SIM card first, but it locked up again before I got out of the store. So they just DOA'd the phone and gave me a new one with new SIM card. Haven't had another issue.
Sent from my HTC6435LVW using Tapatalk 2
Same thing was happening to me...brought it to Verizon and they gave me the "bad batch of Sims from old supplier line"...they replaced the sim and I haven't had the issue since.
Sent from my HTC6435LVW using xda app-developers app
When I bought mine the sim card in the phone would not activate. So they had to give me a new one right away.
I'm starting to get the no sim errors. We will see how it goes from here
Sent from my HTC6435LVW using xda premium
I work for Verizon and have heard of a few customers with the no sim error. For the most part just pulling it out, cleaning it, and putting it back in fixed it. As far as the OP the experience you described is extremely weird. Please tell me you didn't give them your phone and you are without. That would be really sucky and pointless IMO. Generally the PUK can be retrieved through customer care. In my experience it is much easier and way faster to just swap out the sim for a new one so that is what I do for customers. Any corporate Verizon should replace a sim for you for free upon request. If they are ever weird about it just walk outside, pull out your sim, throw it on the ground and go back in saying you lost your sim card. lol
Thanks for the concerns, but I already solved the issue on November 28th by simply replacing the SIM card. Strange strange stuff...
another581 said:
Thanks for the concerns, but I already solved the issue on November 28th by simply replacing the SIM card. Strange strange stuff...
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Lucky lucky you! I'm on my 2nd DNA and 5th SIM Card! And they have a new phone on it's way to my house to try again! The brand new SIM I activated yesterday lasted 3 hours before it dropped out with ,"No SIM Card"; error. I love this phone but it does me no good if I'm not receiving calls and texts........
UPDATE 1/5/13: The 3rd phone that Verizon has sent me seems promising! 13 days without the slightest hitch in my giddy-up! So far so good which makes me happy because I really like this phone. Strange how many issues I had with the other two phones though........... we'll see.
bwhite757 said:
Mine did this without removing the SIM, completely locked up on me, this was after I was getting "No SIM card" errors. Verizon tried replacing the SIM card first, but it locked up again before I got out of the store. So they just DOA'd the phone and gave me a new one with new SIM card. Haven't had another issue.
Sent from my HTC6435LVW using Tapatalk 2
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Koi baat hahin
Hello, im new here but I have seen over the years that this is the place to come to fix cell phone issues and the such. My issue is this, I have just received an ATT HTC ONE, I bought it off Ebay. The phone itself phisically is in mint condition, but the problem is whenever I put a sim card in it, it just wont read it. Im overseas, I have already bought the unlock code for the phone but I get no chance to enter it because the phone wont detect a sim no matter what I do. I have tries puting several different sim cards and no go, I even had a spare ATT sim card and no go. I have just tried the "tape fix" but the phone wont recognize my sim. Is there anything else that I can try or do? I have flashed phone software in the past (droid dna) so if thats what would take to fix this I would do it. Im overseas and returning this to ebay for a refund would not be an option for me. Any help would be greatly apreciated.
I had the same issue and it solved after they replaced the sim tray, but I bought the phone from ATT so I was under warranty.
You might try to get it repaired there, but they might charge you. Or try buying a replacement sim tray off ebay or amazon (I don't know if they sell it or not)
sa.guly10 said:
I had the same issue and it solved after they replaced the sim tray, but I bought the phone from ATT so I was under warranty.
You might try to get it repaired there, but they might charge you. Or try buying a replacement sim tray off ebay or amazon (I don't know if they sell it or not)
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thanks, the thing is any item i order from the US takes almost a month to arrive. I will try flashing a rom later tonight.
Sent from my Nexus 7 using Tapatalk 4
I flashed clenrom last night and still no go. Thera has to be something that can be done so that phone reads the sim card....? plz help.
ferreds said:
I flashed clenrom last night and still no go. Thera has to be something that can be done so that phone reads the sim card....? plz help.
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Sim cards can go bad as well. I would go to an AT&T store and they will replace your sim card for free.
Thanks, I did try several sim cards that I had lying around and none of them worked. I have just gotten of the phone with HTC tech support and they are sending me a replacemente sim tray, hope that fixes the problem. Will have to wait 4 looooong weeks without a phone tough...
It happened to me last night. I restarted my phone and it worked normally. Haven't happened since.
Sent from the "ONE" phone for me
You can buy a new simtray for $2.30
They sell lots of other parts for the HTC One as well.
http://www.etradesupply.com/oem-htc-one-sim-card-tray-white.html
You might want to flash the stock RUU, might have a bad radio flash or something odd.
ferreds said:
Thanks, I did try several sim cards that I had lying around and none of them worked. I have just gotten of the phone with HTC tech support and they are sending me a replacemente sim tray, hope that fixes the problem. Will have to wait 4 looooong weeks without a phone tough...
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Hello Mate,
I also recieved the phone bought off ebay today and facing the 'no sim card' issue like u and cannot go to htc as I am overseas (in india).
Is ur issue fixed ? If yes, pl lemme know how asap.
well im still waiting for my simtray from HTC, i paid for express shipment so it should be here by friday, ill let you know if it works!
Sent from my Nexus 7 using Tapatalk 4
ferreds said:
well im still waiting for my simtray from HTC, i paid for express shipment so it should be here by friday, ill let you know if it works!
Sent from my Nexus 7 using Tapatalk 4
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Oh..ok.. well I dont think new sim tray would be the solution.
I have two HTC One. And I tried putting the sim tray of working HTC ONE into this one and nothing happened.. same issue.
I have couple queries though : Was ur phone's software modified in any way when u recieved it ? I mean was the phone unlocked, rooted etc ?
If yes, did u tried flashing a RUU on it and see if it solves the issue
So I finally found the solution to my problem.. apparently its something related to sim not aligning properly in the socket.
Tape-fix didnt worked for me too and nor did the RUU. Then I tried something different.. I had my iphone 5's nano sim and put it in a plastic nano-to-micro sim adapter and put that in.. it snug in very tight and hurray, the sim got detected. Got the unlock code and its working now !!!!
With this experiment I think I also found out whats ur issue might be too. We often cut the sim using the sim-cutters which are often not perfectly sized but works with most phones. I suggest either try using my method if u can or get a retail micro-sim from a service provider and try that.. it should work.
y
dev997 said:
So I finally found the solution to my problem.. apparently its something related to sim not aligning properly in the socket.
Tape-fix didnt worked for me too and nor did the RUU. Then I tried something different.. I had my iphone 5's nano sim and put it in a plastic nano-to-micro sim adapter and put that in.. it snug in very tight and hurray, the sim got detected. Got the unlock code and its working now !!!!
With this experiment I think I also found out whats ur issue might be too. We often cut the sim using the sim-cutters which are often not perfectly sized but works with most phones. I suggest either try using my method if u can or get a retail micro-sim from a service provider and try that.. it should work.
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Glad that worked for you!
my simcard tray is on its way
it should get on friday
I really hope this solution from HTC will make my one work, otherwise I dont know what else to try.
This shouldnt have happened in the first place
ferreds said:
This shouldnt have happened in the first place
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Agreed, but it does happen. The last batch of T-Mobile Nexus 4's my company purchased, 2 out of 16 had an issue where the SIM's weren't being read due to pin misalignment issues inside the slot. We were able to replace them.
ferreds said:
it should get on friday
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Did u gt the sim tray yet ?
One more thing - how did u managed to get service from HTC ? Did u paid or its covered under warranty ? As I already mentioned I am in exact same condition as u are and would like to have HTC take a look at this too
Waiting for your reply mate.. Pl do asap.