Looks like Verizon finally took my prepaid unlimited data away. Would use the 1 gb they gave me but if your rooted and use an app for tethering it appears to be the only work around. Just their way of trying to suck the money from us poor folks.
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Can you be more specific? What did you do to loose unlimited?
^^ Right because they can't just take it away out of nowhere. Did you upgrade or change your plan in anyway?
Were you on a contract? If not, taking it away abruptly could be well within Verzon's rights (sadly). Between payment times they could just be like "well, we're done with this tough ****". I truly hate that. Not a lick of obligation to the customer on their part.
Nope. I paid for the X2 straight out for prepaid and I haven't changed anything to my plan. Instead of unlimited data now I get 1gb.
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Maybe it just depends on the phone you traded for. A prepaid phone, I believe, wouldn't get the unlimited data plan. I could be wrong though.
I'm not really sure what the prepaid plans offer.
If you previously had unlimited data and made no changes to your plan, they will allow you to keep you current plan and be "grandfathered in."
Throwing the word "prepaid" into the equasion makes me wonder if there is more to it.
I took a phone, not on my line or belonging to me, and had it activated on my account. I still have my unlimited data. The phone was actually an upgraded phone from my wife's account. She took my X2 and I took the Gnex.
If you changed your plan in any way, that will definietly cause you to loose your unlimited data.
I haven't change anything since I bought the phone last year. Same plan and all.
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where are you seeing the change
verizonwireless.com, your paper bill.....
Through the myverizon app
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I would go in thw store and talk to them the people ine person are korw apt to help.
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Related
S I'm giving my Eris to my gf who has a 9.99 data plan..does she need to get the $30 plan? I've read allot of different answer just want some clarification
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knipp21 said:
S I'm giving my Eris to my gf who has a 9.99 data plan..does she need to get the $30 plan? I've read allot of different answer just want some clarification
Click to expand...
Click to collapse
At this point, yes - all smartphones (i.e., Android, Blackberry, WebOS, iPhone, and WP7, if they have any of those) on Verizon require the $30 unlimited plan. There is a rumor that Verizon will introduce capped plans this summer and remove the unlimited option, but that is still just a rumor.
You must get the 30 dollar plan unfortunately
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I thought you could use the phone without any data, but when you renew, they make you get the data package.
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neederishelp said:
I thought you could use the phone without any data, but when you renew, they make you get the data package.
Click to expand...
Click to collapse
You cannot activate a smartphone on Verizon without the unlimited data plan. Even if you have a contract already, once you try to activate the phone you will be required to add the data plan.
I suppose you could use the phone to dial 911...
Hey guys I just bout my Atrix the other day off contract and I got this text.... AT&T Free Msg: Did you know an eligible data plan is required for your 4G Smartphone? Pls call 611 to select a plan and establish your 4G data connection today and I have the unlimited data plan from forever ago. Am I safe?
Sent from Captivate
I get the message once a week, as well as an email. It happens when you still have the unlimited plan. They can't make you change your plan. I would not worry.
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ProtoManV said:
I get the message once a week, as well as an email. It happens when you still have the unlimited plan. They can't make you change your plan. I would not worry.
Sent from my MB860 using xda premium
Click to expand...
Click to collapse
I never got that with my captivate I'm getting it now because this phone has higher data speeds
Sent from Captivate
I've read that they send you those messages and then they change your plan to data if you call them but if you don't they just keep sending you the message without doing actually changing your plan.
But I don't actually have AT&T so I'm just talking from word of mouth(or keyboard if you will...)
r1c47 said:
I've read that they send you those messages and then they change your plan to data if you call them but if you don't they just keep sending you the message without doing actually changing your plan.
But I don't actually have AT&T so I'm just talking from word of mouth(or keyboard if you will...)
Click to expand...
Click to collapse
So if you call that number by mistake then they change it automatically or do you have to confirm it with them?
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they probably want to switch you to the 4g plan, which has an unlimited data option for those grandfathered in.
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ujmnz said:
they probably want to switch you to the 4g plan, which has an unlimited data option for those grandfathered in.
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Click to collapse
Is this any better then my current unlimited plan? And are you sure they wouldn't try and swindle me and get rid of my unlimited plan
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I had iPhone 3GS before and was grandfathered in. Wife was also grandfathered in. All you should have to do is tell them you do not want to lose your unlimited plan, and want to be grandfathered in and you should be set.
If you are unsure, call an AT&T store and ask them without giving your information. Also, make sure you go into a store to have the changes done. When I bought my phone they automatically put me on the 2GB plan and I spent 2 hours trying to get unlimited back, which I got after a manager authorized it.
CaelanT said:
I had iPhone 3GS before and was grandfathered in. Wife was also grandfathered in. All you should have to do is tell them you do not want to lose your unlimited plan, and want to be grandfathered in and you should be set.
If you are unsure, call an AT&T store and ask them without giving your information. Also, make sure you go into a store to have the changes done. When I bought my phone they automatically put me on the 2GB plan and I spent 2 hours trying to get unlimited back, which I got after a manager authorized it.
Click to expand...
Click to collapse
See that last part is the trouble I don't wanna have to deal with. Can you guys tell me what's the ddifferent between the 4G plan and the regular old unlimited I've had since my 3GS?
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with the 4g plan, it allows you to use the phone apn instead of just wap.cingular. using the phone apn, i get speeds of over 7mbps sometimes. using the wap one, i max out at 3.9 where i live. that's the only difference. they activate that apn for you
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ujmnz said:
with the 4g plan, it allows you to use the phone apn instead of just wap.cingular. using the phone apn, i get speeds of over 7mbps sometimes. using the wap one, i max out at 3.9 where i live. that's the only difference. they activate that apn for you
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Click to collapse
I might see about this
Sent from Captivate
lol i got on the chat and called and they kept *****ing about LTE =p so i gave up
So my girlfriend is going to be getting a note.
But we don't get lte in our area. We hardly get 4g.
Do we absolutely have to add a lte data plan on to our account or could we get like a 3g/4g data plan?
Basically don't want to pay for something we are never going to use.
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eyeisdasteve said:
So my girlfriend is going to be getting a note.
But we don't get lte in our area. We hardly get 4g.
Do we absolutely have to add a lte data plan on to our account or could we get like a 3g/4g data plan?
Basically don't want to pay for something we are never going to use.
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Click to collapse
You can call ATT to verify but I'm pretty sure you can use a normal data plan. Your account needs to be provisioned for LTE for it to work (and with the SIM iirc), but you should still be able to pull hspa+ with no issues.
I wasn't charged anything extra for having LTE provisioned on my account, but I'm also grandfathered unlimited.
Sent from my SAMSUNG-SGH-I717 using XDA
Yeah, it will depend greatly on the actual AT&T person who sets you up. Bottom line is that technically, you can use the Note without being provisioned for LTE. My girlfriend and I both had our Notes set up on our old data plan for a couple of months before a store realized the error while fishing in our account for other stuff.
Ok. I actually just called them.
The guy basically said that no matter what I get for data 3g/4g/LTE its all the same price.
It just depends on how much data she wants.
Can anyone confirm this?
She had a 2gb data plan from like 2 1/2 years ago. They don't offer that so they said regardless we are going to be charged more once we upgrade the contract.
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Yeah the 2gb plan is no longer available, it's now like 500mb for 20 3gb for 30 and i dint remember how much the 5gb plan was cause i went with the 3gb
The plans and prices are all the same regardless of what smartphone u have. Currently they are $20/300mb $30/3gb $50/5gb with tethering. if u already had a smartphone on an older smartphone data plan you are grandfathered in to that for the time being.
At&t sales rep here.
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xshaftx said:
The plans and prices are all the same regardless of what smartphone u have. Currently they are $20/300mb $30/3gb $50/5gb with tethering. if u already had a smartphone on an older smartphone data plan you are grandfathered in to that for the time being.
At&t sales rep here.
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Click to collapse
OK sweet. Thanks.
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Just keep tabs on your usage with *3282# SEND. These phone are capable of allot of data even if you do not stream audio and video. 3GB is nothing with Play updates, a little web, FB, Twitter, FourSquare, email and Maps... Youtube can easily chew up a few hundred MB in a session.
shansmi said:
Just keep tabs on your usage with *3282# SEND. These phone are capable of allot of data even if you do not stream audio and video. 3GB is nothing with Play updates, a little web, FB, Twitter, FourSquare, email and Maps... Youtube can easily chew up a few hundred MB in a session.
Click to expand...
Click to collapse
I have sprint so I don't worry about it. But I always check for my gf. She is always so close to going over. Lol.
Then I'm like " No more internet". Haha.
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xshaftx said:
The plans and prices are all the same regardless of what smartphone u have. Currently they are $20/300mb $30/3gb $50/5gb with tethering. if u already had a smartphone on an older smartphone data plan you are grandfathered in to that for the time being.
At&t sales rep here.
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
Why do you say for the time being? Are they trying to do away with the grandfathered unlimited? Honestly...that's the only reason I stuck with ATT
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No i haven't heard that they will, but they can at any time. The way things are going its bound to happen at some point.
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Ill try to make this short. Me and my girlfriend both are on the same line, I have the Rezound with 4gb data plan, and she has the Droid Incredible unlimited data. I was cutting it close with over 2 1/2 GB used already, and she with less than 100mb. So we decided to switch phone numbers so i can have the unlimited. So we switch, and i wake up this morning, check on Verizon online, and find out that i now have unlimited, but the incredible now has 2gb instead of 4gb. So now i am 1/2 GB of data over our plan. My gf is on the phone with the CSR trying to get this fixed, they are claiming it was because its not a 4g phone. If it was a phone with 4g i could keep the 4gb. He also mentioned if you go from a smartphone to a non-smartphone on an unlimited data plan, they automatically switch it to 2gb. Has anyone heard of this?
As far as I know what they said is correct
chrisjz said:
Ill try to make this short. Me and my girlfriend both are on the same line, I have the Rezound with 4gb data plan, and she has the Droid Incredible unlimited data. I was cutting it close with over 2 1/2 GB used already, and she with less than 100mb. So we decided to switch phone numbers so i can have the unlimited. So we switch, and i wake up this morning, check on Verizon online, and find out that i now have unlimited, but the incredible now has 2gb instead of 4gb. So now i am 1/2 GB of data over our plan. My gf is on the phone with the CSR trying to get this fixed, they are claiming it was because its not a 4g phone. If it was a phone with 4g i could keep the 4gb. He also mentioned if you go from a smartphone to a non-smartphone on an unlimited data plan, they automatically switch it to 2gb. Has anyone heard of this?
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Click to collapse
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Verizon recently offered 4gb to 4g customers, a few weeks after I got rezzy. I called and they gave it to me. So I assume it is for 4g only.
chrisjz said:
Ill try to make this short. Me and my girlfriend both are on the same line, I have the Rezound with 4gb data plan, and she has the Droid Incredible unlimited data. I was cutting it close with over 2 1/2 GB used already, and she with less than 100mb. So we decided to switch phone numbers so i can have the unlimited. So we switch, and i wake up this morning, check on Verizon online, and find out that i now have unlimited, but the incredible now has 2gb instead of 4gb. So now i am 1/2 GB of data over our plan. My gf is on the phone with the CSR trying to get this fixed, they are claiming it was because its not a 4g phone. If it was a phone with 4g i could keep the 4gb. He also mentioned if you go from a smartphone to a non-smartphone on an unlimited data plan, they automatically switch it to 2gb. Has anyone heard of this?
Click to expand...
Click to collapse
What they did is correct.
Sent from my ADR6425LVW using Tapatalk 2
Yep, Verizon is correct. Chances are you will be stuck on the 2GB plan from now on too. I highly doubt they will give you the 4GB data back.
The 4GB Promo plan was only for 4G phones, when you switched numbers a 4G phone was no longer associated with the 4GB "Promo" data package, so it was reduced to a 2GB standard data plan automatically and it will likely be stuck there since it has been at least a couple months since that was offered by Verizon plus if a VZW rep tries to add it to a 3G phone I am pretty sure it will stop them from doing it, so even calling and complaining or switching numbers back will likely not get your 4GB plan back. I am pretty sure there is some fine print somewhere that mentions this, Verizon is really good about covering their rears with stuff like this.
Verizon was.. Right lol. It's a 4g only promo.
Synergized GS3
I think this is the first time I've seen people say VZW was right on this forum.. lol.
Verizon is not right.... According to their own crap policy they are correct.... Y did they ever offer unlimited data? Oh that's because the 3g Verizon offers could never actually use loads of data... Family share plans are worse than crap... Just because they fallow the crap policies they make doesn't mean they are right.... That would be like saying our legal system is right in patents...
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devilsadidas said:
Verizon is not right.... According to their own crap policy they are correct.... Y did they ever offer unlimited data? Oh that's because the 3g Verizon offers could never actually use loads of data... Family share plans are worse than crap... Just because they fallow the crap policies they make doesn't mean they are right.... That would be like saying our legal system is right in patents...
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Click to expand...
Click to collapse
Synergized GS3
devilsadidas said:
Verizon is not right.... According to their own crap policy they are correct.... Y did they ever offer unlimited data? Oh that's because the 3g Verizon offers could never actually use loads of data... Family share plans are worse than crap... Just because they fallow the crap policies they make doesn't mean they are right.... That would be like saying our legal system is right in patents...
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Click to expand...
Click to collapse
Someone woke up on the wrong side of the bed today
Sent from my Galaxy Nexus
Just ask for an inactive pricing request if its been less than 14 days. If csr refuses, ask for sup.
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I understand Verizon is right and I'm already not expecting to get my extra 2gb back even if I do switch back. I'm more in shock that the lady behind the counter didn't even mention to me about my data being over or about to be over. Maybe she didn't see it, I don't know.
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chrisjz said:
I understand Verizon is right and I'm already not expecting to get my extra 2gb back even if I do switch back. I'm more in shock that the lady behind the counter didn't even mention to me about my data being over or about to be over. Maybe she didn't see it, I don't know.
Sent from my ADR6425LVW using xda premium
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Click to collapse
Alot of reps don't even pay attention to what customers say they want so it's definitely possible she didn't see pro know.
Synergized GS3
MicroMod777 said:
Just ask for an inactive pricing request if its been less than 14 days. If csr refuses, ask for sup.
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Click to expand...
Click to collapse
Exactly what you need to do. I would go to a store and request this. I have had to have unlimited data put back on after I had to use a non smartphone while my replacement was in route.
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DownRiver_Droid said:
Exactly what you need to do. I would go to a store and request this. I have had to have unlimited data put back on after I had to use a non smartphone while my replacement was in route.
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Click to expand...
Click to collapse
What exactly is inactive pricing?
Synergized GS3
blestsol said:
What exactly is inactive pricing?
Synergized GS3
Click to expand...
Click to collapse
Puts an old plan back on your line. 14 days is usually the deadline.
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OK so my question is if I add a line to my plan does this count as a change of contract and I lose unlimited data?
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1dog9 said:
OK so my question is if I add a line to my plan does this count as a change of contract and I lose unlimited data?
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Click to expand...
Click to collapse
When you add the line and you take one of their phones at the discounted price it will force you to lose the unlimited. If you pay full retail on the new phone you then can ask to keep your unlimited.
Would I be able to use a phone I already had?
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1dog9 said:
Would I be able to use a phone I already had?
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Click to expand...
Click to collapse
As long as it is CDMA.
OK thanks mods can lock now
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Odd, I was told I could add a line and keep my data, but my wife would be on one of the older tiered data packages...
They said I could get a new phone too and it wouldn't effect my data. Go in to your local store and find out.
ronartest2005 said:
Odd, I was told I could add a line and keep my data, but my wife would be on one of the older tiered data packages...
They said I could get a new phone too and it wouldn't effect my data. Go in to your local store and find out.
Click to expand...
Click to collapse
Be wary of following advice from the stores that's all I have to say about that. If you currently just have a single line plan and turn it into a family plan they will give you one of the new share everything plans. Unless you're currently on one of the older family plans and you're under 5 lines I believe you could add one and retain the unlimited data on your line. It would just add another montly access charge 9.99 + cost of data plan and other features.
The last time I talked to a CSR they told me that if I change anything that my plan changes. I asked to add tether and they told me I'd lose my unlimited. Don't know how true it is since everyone hears something different.
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When it comes to the VZW CSRs you'll get a different answer everytime you call in. Since there are so many centers and a majority of them are outsourced no one is held accountable for what they say.
Manager at verizon store in my town told me I can get upgrade still keep my unlimited data, they would just put upgrade on one of lines that has 2 basic phones and I be in another 2 year's with unlimited data nothing changes. I'm planning to get DNA this Friday. Just have to find employee that willing to help u out.
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You can change to a shared plan and keep your unlimited data but it will be expensive. If you choose the legacy Nationwide Share Talk and Text plans, you can keep unlimited data on your line ONLY, and still add as many lines as you want. Again, it will be expensive.
I used to be on the 450 minute plan with unlimited text and data...was about 95 a month after tax. I changed to the Nationwide 1400 plan (100.00), plus unlimited text (29.99), kept my unlimited data (29.99), added 2gb for my wife's line (30.00), and there is a 9.99 access charge per line. Add in insurance, my Slacker subscription, and tax, and i am paying about $185 for 2 lines.
You would definitely save money by going to a Share Everything plan.