Related
So I recieved my XV6800 replacement after I bricked the last one....hehe
Today I got a computer phone call asking for a survey of my experience.
I rated it as a 1. It then asked me to record my explanation on what went wrong and how they can improve. I told the recording that Verizon is crippling my phone by holding back Features and Fixes for bugs in the software due to their greedy corporate hack jobs. I also said that I wish I could cancel my contracts and move to Sprint or Alltel bc they want to provide the best experience possible. HAHA
Now supposedly a customer service manager is going to contact me to discuss further the issues I am having!
TAKE THAT VERIZON GIVE ME MY UPDATES!
Let us know what they say if the do call you. It would be interesting to hear.
I know I can't wait!
what does alltel and sprint give you that verizon doesnt? just curious because im a on alltel
It is all subjective based. Primary reason to most is updates releasing REV A. Altell started with Win Mo 5 and not six. I believe the still have the GPS locked atleast the local Altell store said they do. Go to Sprint enjoy the upgarde and horrible Customer service. I will deal with hacking my phone to get what I want if good Customer Service and network coverage comes with. A co worker had 3months of hell with that company over her auot pay and Mogul issues. She now is wth the big V and a 6800.
Haha I agree with you I like verizon's service(except I would prefer a SIM card and the GSM network) but if we give our great customer service enough hell we can get that new Verizon update faster! Call in and complain!
I'm with Sprint, and they've been pretty nice to me. Not a single problem. But then again I have Sprint Business as opposed to Sprint Personal.(or wtv it's called)
mkenny2 said:
Haha I agree with you I like verizon's service(except I would prefer a SIM card and the GSM network) but if we give our great customer service enough hell we can get that new Verizon update faster! Call in and complain!
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I have called Verizon and voiced my displeasure with at minmum not having released a rom update to enable Rev A. I got the 6800 because of Rev A option over the I-760. Almost all of their PDA phones don't offer Rev A so why not be able to offer it to folks on one phone atleast. As for the GPS I have also mentioned many of us spend 30-45 a month for data so why do you need another $9.99.
When I spoke to a Verizon CS rep a few weeks ago, I mentioned also that I was looking for the REV A speeds and wasn't interested in GPS since I already use a third-party program on the XV-6800 (IGuidance with a M5+ reciever).
The rep didn't seem to like my GPS comment esp when I mentioned that I wasn't going to be paying 9.99 for their version.
I currently have the following cellular plan with Verizon.:
NATIONWIDE EMAIL & MSG 450 MINS UNL PDA + N&W + IN + MSG $99.99
Monthly access charge: $99.99
Monthly allowance minutes: 450 general
Per minute rate after allowance: $0.45 peak , $0.45 off-peak
I just found out Sprint has the following cellular plan:
Simply Everything $99.99
Monthly access charge: $99.99
Monthly allowance minutes: Unlimited
Unlimited mobile internet and messaging: Web surfing, email, GPS Navi, txt, BIS, pictures, video, Sprint Music and Sprint TV
I called Verizon and they offered me a more expensive $130 plan. They really didn't care about Sprint's pricing and pretty much told me to bite it and offered to transfer me to their cancellations department. I can't see why I should stay with Verizon when Sprint has hands down a better deal.
So I am asking you out there whether you're a Sprint or Verizon customer to sound off. What do you think -stay or go? What are your experiences with either or both companies?
Pros: I never have to worry about going over my minutes (which has happened many times). One monthly fee for the whole enchilada.
Cons: $145 Cancellation Fee & $299.99 Total One-Time Charge (including $100.00 mail-in rebate)
Thanks!
I have been down that road a couple times. First let me say that I am a Verizon customer with the XV6800, Ive got some $79 plan and $50 for internet and even more for insurance and text messaging- plus another 20 a month for a family deal...
Most recently, I shopped around because, after having my 6800 for 1 month, the sliding hinge failed and spread open. I took it into the store and they said that it looked as though I had scratched the casing- which meant that I damaged the unit and thus the hinge broke because of it. I knew this wasn't the case but they didn't care. They offered to have me cancel my service, I talked to the cancellation department and I reminded them that I pay over 2000 a year just in service, buy my phones and accessories from them, and have brought them over 15 people to Verizon from other companies because I thought they were the better company with the best customer service- Cancellations didn't care. The lady even asked if I was going to keep the same number because if I was- then I didn't have to cancel through her. Whatever phone provider I did sign up through would cancel it for me!!! I couldn't believe they had the audacity. Ive been with them for 11 years and they could care less...
I ended up paying the $50 to have asuran send me another phone- I told them I lost it so I could keep the old phone for parts if I need it...
The reason I didn't switch? Well, it didn't make sense... I would still have to spring for a phone, startup fees, cancellation fees from my current contract through verizon, All my friends/family would stay verizon and I would be something else, plus- mainly what it came down to is that their are no good phone providers out there... just less evil ones. In my case- Verizon just happens to be the less evil one. All depends what you want...
Verizon does have the best network across the nation, usually their customer service is helpful, phones are usually outdated when they do finally arrive- but I think it's because they wait for the technology to be tested and true before they carry it. Annoying, but at least your almost always going to get a freakin rock solid phone....
I feel better by pimping the crap out of my phone and using Internet Sharing as much as I can. I even used my cell to connect to the internet for Halo - XBox to laptop and laptop to PDA to verizon data network...
You may want to first find out whether or not some of those Sprint features are available in your area. For example, Verizon has their own tv service but its not available everywhere.
Plus, do you need certain phones to use some of their features? Is switching to access those features going to cost you more due to the need to purchase a new phone?
Third, do you really need those features? Who cares about Spring music and Sprint TV? Do get sucked into the marketing of their services unless you feel like you truly are going to need it.
As for the cancellation fee - the courts have already ruled that Sprint's cancellation fees are illegal - you may be able to convince Verizon of the same if you get a naive cancellation CS person. Maybe be persuasive enough for them to waive it. (though I wouldnt count on it). You could try to hand in there long enough for the cancellation thing to make its way to the other carriers and then switch.
Also, when is your contract up?
If its the minutes that are the main thing, just get a new plan with Verizon, especially if most of your friends, family, colleagues, etc have Verizon - talking to them is free!
Everything Plus
You might also want to look into Sprint Everything Plus Referral program. It replaced sprint's SERO plan, and one of Sprint's execs has his info on his blog http://mcguireslaw.com/ (on the right).
From the Sprint's Everything Plus Refferal website:
This plan includes
* Unlimited data and messages: Web surfing, email, GPS Navigation, Sprint Music, Sprint TV®, BlackBerry® Internet Services (BIS), text, pictures, video
* Nationwide long distance and no roaming charges.
* Unlimited mobile to mobile, night calling starting at 7 p.m. and weekends.
for $79.99, you get 1000 anytime minutes. ($59.99 for 500)
I'm on the now gone SERO plan, and made the switch from Verizon. Verizon just couldn't compete with the price.
jmquinn said:
You might also want to look into Sprint Everything Plus Referral program. It replaced sprint's SERO plan, and one of Sprint's execs has his info on his blog http://mcguireslaw.com/ (on the right).
From the Sprint's Everything Plus Refferal website:
This plan includes
* Unlimited data and messages: Web surfing, email, GPS Navigation, Sprint Music, Sprint TV®, BlackBerry® Internet Services (BIS), text, pictures, video
* Nationwide long distance and no roaming charges.
* Unlimited mobile to mobile, night calling starting at 7 p.m. and weekends.
for $79.99, you get 1000 anytime minutes. ($59.99 for 500)
I'm on the now gone SERO plan, and made the switch from Verizon. Verizon just couldn't compete with the price.
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I agree that sprint has the best prices and some of the better phones. My problem is the service. Most everybody I know cries about how Sprint's service sucks. In areas that I get service, they do not. I would talk to as many people that live in your calling area that have both services and compare before just going for price. I would rather pay a little more and be able to make calls whenever and wherever I want.
My $0.02 worth.
Don't mean to bolster the debate here...but can I ask why you posted this in Titan Upgrading?
The xda forums are designed with sub forums for a reason. This really belongs in the Titan forum.
My opinion is, find out who has better service where you are, and take a look at the carriers of the people you talk to most. Stick with the carrier that serves these purposes. That's the only reason I'm still with Verizon.
nitro66215 said:
I agree that sprint has the best prices and some of the better phones. My problem is the service. Most everybody I know cries about how Sprint's service sucks. In areas that I get service, they do not. I would talk to as many people that live in your calling area that have both services and compare before just going for price. I would rather pay a little more and be able to make calls whenever and wherever I want.
My $0.02 worth.
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x2
While spring and verizon share many towers, sprint's coverage is a little lax compared to Verizon's.
There is a reason why nobody has a valid lawsuit against Verizon for claiming "Most Reliable Network"...
My fiance's family had sprint for the longest time and only recently switched to Verizon a few months ago due to poor service.
Whats the benefit to paying less when you cant use it as often?
(and no, I'm not a Verizon fanboy - just a CDMA fanboy Whatever you decide, just stay away from t-mobile and cingular)
deeznuts2 said:
x2
While spring and verizon share many towers, sprint's coverage is a little lax compared to Verizon's.
There is a reason why nobody has a valid lawsuit against Verizon for claiming "Most Reliable Network"...
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lol, yea and that reason has nothing to do with the fact that verizons network is any better....it has to do with how vague and subjective the claim is....if their motto was "Never have a Dropped Call Again on VZW", they would get sued to oblivion.....have you ever seen the show "The Best Damn Sports Show."?.....is it the best damn sports show?....hell no!....why don't you try to sue them.....lol....
in reality, it depends on where u are....i have been a sprint customer for 7 years and in my case, all over New Jersey/NYC/Philly, in the last 2 years i have had 0 dropped calls due to my sprint service. i cannot say the same for my friends with verizon, who also pay at least twice what i do monthly.....
yerp said:
in reality, it depends on where u are....i have been a sprint customer for 7 years and in my case, all over New Jersey/NYC/Philly, in the last 2 years i have had 0 dropped calls due to my sprint service. i cannot say the same for my friends with verizon, who also pay at least twice what i do monthly.....
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Exactly. Sprint may be perfect in some areas, but Verizon rules in my area.
Go for the better service overall. Would sprint activate you Vzw 6800? If not there's some additional up front cost.
Also depending upon you location you may have EVDO rev. A speeds. It wouldn't make a difference if you use DCD's (or No2Chem's) ROMs but you're still using the stock. If you stick with stock on sprint you'll have GPS and EVDO rev. A
Sprint has better prices. Thats about it. Also note that this phones picture mail (mms) feature is blocked by sprint.
I am not a fan of Verizion and I have plenty of issues with Verizion, but they have better service, and better coverage. That ends up being the bottom line for me.
I have been with verizon for about 10 years. Before they had the name verizon in my area. I pay 50% more than a similar SPRINT plan.
For me it boils down to having coverage in the remote areas around where I live and roaming in alaska. I even get data roaming in alaska, no charge. Sprint phones just quit working as soon as you get out of anchorage. Verizons roams with ACS and service fades, as there are no cell towers.
Verizon works better where I go and I pay for it.
Plus no MMS on sprint (mogul) would kill me.
I'm not a Verizon fanboy either- hate the phone selection and how long it takes to get new ones but I have way better coverage and have never had an issue getting my problems solved the first time out.
1) There was a recent article on MSN that was titled "Hate Sprint". It mentioned how Verizon is at a 72 rating while Sprint is rated at 56 in consumer satisfaction. The CEO of Sprint was quoted as saying "Verizon and AT&T are eating our lunch". The main problem according to the article is that Sprint lets everyone sign up and people can't pay thier bills when times are hard, poor customer service etc.
2) Sprint is now leasing all thier towers - meaning they sold thier towers to someone else in order to raise capital since they are in financial hot water. How can they build a better network when they don't even own thier own towers?
3) A friend of mine was with Verizon a long time ago and thought it was too expensive, he switched to Sprint and hated the service. He then switched to Nextel only to wind up with Sprint after thier merger and over the course of a couple of years his service has dropped considerably. He used to drop 2 calls in certain areas on his way home from work and it increased to 5 dropped calls over the last couple of months. He's now back with Verizon and much more happy.
Seriously, it boils down to how is the service in the areas where you normally travel and how often you need to talk to a customer service rep.
Good luck in your choice.
gc14 said:
Don't mean to bolster the debate here...but can I ask why you posted this in Titan Upgrading?
The xda forums are designed with sub forums for a reason. This really belongs in the Titan forum.
My opinion is, find out who has better service where you are, and take a look at the carriers of the people you talk to most. Stick with the carrier that serves these purposes. That's the only reason I'm still with Verizon.
Click to expand...
Click to collapse
Because this could be considered an upgrade in service...
deeznuts2 said:
x2
(Whatever you decide, just stay away from t-mobile and cingular)
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Hahaha, been there, done that. I agree!
Thank you everyone! I appreciate the feed back and will ask around my neighborhood to see what they think and what their experiences have been like. For some reason none of my carriers ever work in my house, yet everybody else's do...
It would seem the overall consensus here is that Sprint is cheaper (in price), but Verizon has better service (both customer and coverage).
I have a grandfathered SERO account on Sprint, and I mainly switched from Verizon for the price. Sprint was about half as much as an equal Verizon plan.
In my area, the Sprint coverage is good. I also have an ATT phone for work which kinda sucks at home for me.
If I am in an area where Sprint signal is low, I just force the phone to Roam, and then I'm on Verizon's network (free roaming). Bam!
indagroove said:
I have a grandfathered SERO account on Sprint, and I mainly switched from Verizon for the price. Sprint was about half as much as an equal Verizon plan.
In my area, the Sprint coverage is good. I also have an ATT phone for work which kinda sucks at home for me.
If I am in an area where Sprint signal is low, I just force the phone to Roam, and then I'm on Verizon's network (free roaming). Bam!
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I was going to mention that too, that sprint has FREE roaming!!! so even if you are not on a "sprint tower" you can still make calls, so don't worry about the coverage!! if you go on sprint network, it will show you the roaming areas that are covered and its covered under your plan. The roaming area resembles allot like VZN... hhhmmmm!!!
So go for the better phones better price. And believe me, their customer service has done a 180 degree turn from where they were before. its actually pleasant to talk to them and they help you out!!!
I have thought about this rather heavily... here are some of the pro's and cons I came up with which generally coincide with what I've read in this thread... these are related to me going from Verizon (currently have) to Sprint
Pro (for sprint):
More frequent updates for PDA's (irrelevant i guess if u flash custom)
cheaper plans (money is money... high motivation)
quicker to get new models of phones
Instant lock GPS
Con (against sprint):
Service sucks compared to Verizon.. (cheaper is only better when u can use it)
No MMS
Worse customer service (only what I heard)
Honestly, what it comes down to is service... I can't speak from experience, but everyone in central ohio (where I live) who has had Sprint say they can be driving on the outerbelt and lose a call... that's just ridiculous for a larger city such as this to not have proper coverage in a radius around the city... cheaper is always a motivating factor but seriously, what's the point of paying less if you're going to be frustrated with loss of signal? that's my take... however, when/if sprint comes out with touch/pro before verizon i might be singing a different tune.
ok, so I picked up the VZW Touch Pro tonight. Everything is great except for the sucky feeling I got jipped on memory compared to the Sprint.
Those of you who bought the Sprint model and have Verizon service, did Verizon still honor any warranty or insurance service on it? My big fear is I pay cash to Sprint for the phone, flash it to work on Verizon, and then I drop it, etc.
While I don't think the memory limit is going to hurt me much today, with 6.5 coming out I suspect it might.
What to do, what to do...
I bought my TP from ebay, it worked great for a month then the charge port broke. I bought spare batteries and chargers and used it for a while because nobody (verizon or sprint) would warranty the phone. Then, a bad flash reset the phone to having a msl of NOT 000000 anddwiping the MIN and MDN back to 0's.
I bought a squaretrade warranty at the time from ebay, so the device is off getting fixed and I am using my titan again for the time being. I f they fix the phone (warranty was a little under $50) then it is the same price as insurance and I will be happy. I can only report my opinions after I receive a working device back though
Moral of this story: If you do not have the original receipt, HTC will not warranty it. Verizons insurance wont cover a sprint phone, most you would get back is a verizon Pro. Sprint won't touch it unless you have a line of service with them.
Hope this squaretrade deal works out...
Kdj,
I'd be really curious how this works out for you, as I have 29 days to decide if I want to go that route.
My Titan ear piece speaker died and VZW swapped it out no problem. I would hate to have something similar with the TP, and not be able to get it fixed.
Good luck!
Yeah, I will definitely chime in on this thread when I get it back. Should be within a week if they work as fast as they claim!
So far, I filed a claim online with them, they emailed me a prepaid UPS returns label and I printed it and stuck it on a box and it is enroute as we speak. If they are able to replace or repair it and have it back in a reasonable fashion I will be pleased.
I also would be very interested in seeing your results. I have a Verizon Touch Pro I got about 2 weeks ago and am loving it so far but also cant help but feel like I got jipped with the -96mb.......... but there is a certain ammount of security in buying from Verizon , you get great support and service for your Verizon device that you wont be getting for the Sprint one from either provider.
Anyways I am waiting to hear your results. Thanks!
Verizon only provides my data and voice access, XDA and PPCgeeks provide the rest!
As an update Squaretrade has received my pro, so I am really getting anxious as to how this proceeds from here. I have been doing research about squaretrade, and most things I hear are good. But I have yet to read anything but random posts or articles saying they are good. Does anybody know personally or can give testimony to the quality of worksmanship they can provide?
Would any body like to see a thread specifically devoted to Squaretrade warranties and feedback from actual users? If this pans out, a one year warranty from them is cheaper than most providers Asurion policies. Maybe I will start a thread in the general section...
Easy answer!
Guys listen up. I was with Verizon for several years and I must say their network and coverage is great. BUT Verizon's pricing is way up there and I was paying a lot every month for 2 Blackberries with data plans and 3000 minutes. $300+ per month got old after about a year of those outrageous bills kept coming each month. So I started shopping all the carriers service plans and NO carrier can compete with Sprint's pricing and plan packages or offer as much as Sprint does for the money. And these days money is an important thing to be using sparingly and we all need to watch our spending. So I jumped ship from Verizon and hopped on Sprint's "Simply Everything" plan and my bill for 2 pda's with unlimited everything Sprint has to offer is only half of what I was paying over at Verizon. And I was only getting 3000 minutes and data with nothing else. I had to pay extra for the text messaging plan. You get the idea...
So now that I got all that out of the way lets get to the question at hand. Which Touch Pro should a person go with??? Ofcourse I went with the Sprint version. (the Verizon version is too square and the sharp corners make it ugly to me as well as less memory and crippled ofcourse as always with Verizon devices). There are a few factors you need to concider when making your decision to stay with the Verizon version or to go with the Sprint version.
1. Network? First things first...decide which network works best for you where you will be using your service most of the time. If the network's coverage in your area blows then don't go with that carrier no matter which device they have that you want.
2. Pricing? If this is of any concern to you then there is an obvious winner in this dept. It's Sprint hands down! You get literally everything for one low flat rate so no suprize phone bills.
3. Devices offered by the two carriers Sprint and Verizon. Both carriers have nice offerings BUT Verizon is famous for crippling their phones while Sprint does not. (another big reason I left Verizon... locked gps on my verizon Blackberry and others and forcing customers to pay extra for a factory equipped gps chip had me furious to say the least! Sprint devices have gps that is as free as a bird to use with any 3rd party app of your choosing).
4. Customer Service??? Honestly Verizon and Sprint both have good customer service so that's not such a concern here.
5. Device warranty? Both carriers are equal in that dept. too. Very good for both.
OK... knowing what I know now, if I were you guys I would return the Verizon Touch Pro asap if you are still within your 30 day "no worry guarantee" period and go over to Sprint and pick up their Touch Pro which is better in every way. Appearance is nicer looking, more memory, gps isn't locked, etc. And ofcourse you are going to save a lot of money AND get a lot more at the same time. That's a win win if you ask me!
Since I've been with Sprint, apx. 6 months) I have had very good network coverage, call quality, etc. It is at least as good as Verizon if not better. Oh there is one thing that is definetely better with Sprint... it's data speeds are far faster than Verizon. This I do know for a fact because I used data with Verizon on several pda devices the past 3 years or so. Sprint's data speeds are faster. If you are stuck in a Verizon contract then your stuck unless you are willing to pay early termination fees. If you're currently with Sprint then you are in the right place. As for using a Sprint branded Touch Pro on Verizon's network, I didn't know Verizon started allowing non Verizon branded devices on it's network. But if they do then that's all good but you will not be doing the Sprint Touch Pro any justice since Verizon doesn't offer what Sprint does. And it would be simply dumb to activate a Verizon branded Touch Pro on Sprint's network, if that's even possible. I tried to activate my Verizon BlackBerry Curve on my Sprint account and that was a huge big fat negative. The device esn's are in each carrier's data bases and if it's from a different carrier then they will not activate it period. That goes for both Sprint and Verizon. I know Sprint will not do it. Verizon on the other hand unless they just recently started allowing non Verizon branded devices on their network, they will not do it either. The bottom line in my post is to go with the better device (Sprint's Touch Pro) on a very good network with awesome plan pricing as well as all the bells and whistles that you can't get with Verizon. Did I mention Sprint is a lot cheaper??? HELL YES I DID!!!
It's a no brainer guys. times are getting rough so you better start thinking about saving $$$ anywhere you can! And we all no that we will pay our cell phone bills no matter what and not pay something else if it comes down to it. Sorry for the long post and I hope this helps some people put some thought into the subject.
That is the classic Sprint convert post
Thanks for your opinion, but sprint and verizons data networks are prety much the same. In the northwest for the most part in far out places that I travel, sprint users have to roam ont verizon network to make calls and data roaming is a whole other animal. I agree that sprint has better pricing and their coverage is getting better. Sprint does not have any roaming agreements with ACS to my knowledge, which serves alaska especially on the kenai peninsula where I travel often. I am not sure if there are many if any GSM coverage up there, as no one in alaska outside of anchorage that I have ran into uses ATT or tmobile. These are my observations and I could be wrong, but when I take my verizon phones to alaska, they play nice with ACS and even recently have allowed EVDO data roaming for me which is nice. I even roam with telus and bell out of canada for reasonable rates. Lets not start another Ford/Chevy/Dodge/Verizon/Sprint/ATT debate
Kinda back on topic, I started a thread in the general section regarding getting opinions on Squaretrade if anyone is looking for options on insuring their Sprint/Alltel/whatever device on a foreign network:
HERE And I hope we can get some feedback.
kdj67f said:
That is the classic Sprint convert post
Thanks for your opinion, but sprint and verizons data networks are prety much the same. In the northwest for the most part in far out places that I travel, sprint users have to roam ont verizon network to make calls and data roaming is a whole other animal. I agree that sprint has better pricing and their coverage is getting better. Sprint does not have any roaming agreements with ACS to my knowledge, which serves alaska especially on the kenai peninsula where I travel often. I am not sure if there are many if any GSM coverage up there, as no one in alaska outside of anchorage that I have ran into uses ATT or tmobile. These are my observations and I could be wrong, but when I take my verizon phones to alaska, they play nice with ACS and even recently have allowed EVDO data roaming for me which is nice. I even roam with telus and bell out of canada for reasonable rates. Lets not start another Ford/Chevy/Dodge/Verizon/Sprint/ATT debate
Kinda back on topic, I started a thread in the general section regarding getting opinions on Squaretrade if anyone is looking for options on insuring their Sprint/Alltel/whatever device on a foreign network:
HERE And I hope we can get some feedback.
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Click to collapse
It's true Verizon has great coverage and roaming agreements. In your case living way out where you live/work you probably don't have too many choices and gsm networks just suck so that's totally out of the question, especially for you. As for most people, we live in metro areas that have good coverage where we commute on a daily basis. As for my post being a "classic" Sprint convert... sorry I wasted your time but it's my personal take and nothing that needs to be titled as classic or however you see it way out in the boonies where you live.
Back to the post topic... Does Verizon even allow non Verizon devices to be activated on their network? The Sprint devices esn's will not be in Verizon's database so even if you flash the Sprint Touch Pro with Verizon firmware that's still not going to change the esn or rebrand the device. Someone enlighten me if this carrier policy has been lifted...
There is a large thread on ppcgeeks devoted to getting Sprints touch pro on verizon network. I have one that was fully functional (minus the charge port issues stated) and the process has worked for various other HTC models including the diamond and mogul too. If you can load a verizon PRL on a device and change the MSL to 000000, it can be on verizons network. Verizon customers can call *228 and choose option 3, which programs whatever phone your calling from to your account and number.
And calm down, I was teasing you about being a sprint convert!
So technically, we know we CAN use a Sprint phone on the Verizon network. It's just the "What if it dies" factor is still there. It's not an inexpensive device, so the thought of carrying it around all day, potentially losing it, is pretty deterring.
Let's hope your warranty works out
I agree with tx_dbs_tx. He gave pros and cons for both sides. I personally agree with him choosing Sprint's version over Verizon's for the performance, memory, and looks of the device. The Sprint Pro is slick and sturdy, there data speeds ARE faster than Verizon's and I have seen the numbers to prove it. Sprint's data is the #1 reason I have service with them, #2 reason is the great prices, #3 the insurance and service and repair is nice and have always had good luck with that. If you REALLY want to do it, and have found the correct way to use the device on that network then go for it, but you won't be disappointed with Sprint.
Thank you all for your opinions, but the original topic was about insuring the device, not which service is better.
As a little update, they sent me an email today saying my device had been repaired and it has already left via UPS second day air. Got an email with tracking number from UPS too. I think they may exchange it for a refurb unit for how fast it took them, but I am not too concerned with that. Post back with final results in a few days.
So far, I am pleased with my experience regarding Squaretrade.
For anyone interested, Squaretrade fixed my charge port and shipped my Touch pro back the same day they received it. I got the actual same device back and the port works and I have been able to reprogram it and get it working again. For $47.99 and no deductible for part failure I would definitely say it was worth it to buy their warranty.
They even replaced the little friction slide in my stylus hole that I accidently ripped out trying to take it apart They stand behind their claims and are inexpensive, so I would recommend them to anyone buying phones off of ebay.
I bought a sprint TP on ebay after trying the phone @ both Sprint and Verizon. The verizon phone had a lag by comparison. Memory is the key here. Interestingly enough the Verizon party line is that they lowered the memory to keep the cost down. HMMM... They still charge more than Sprint for the phone.
Moving the phone off Sprint to Verizon was not for the faint of heart, but not all that difficult if you are willing to invest the time. The one thing you will have to put up with (at least I have not figured it out) is that the phone will show that you are roaming at all times.
Oh, and the Sprint phone looks better...
IMHO
You can definately move devices between networks.
You need QPST 2.7.3+, DUMA KEYS, YOUR MSID, bITPIM, MODEM DRIVER, and some guts.
You can find good instructions and tools @ PPC GEEKS.
Search "Sprint Touch Pro on VZW Network Tutorial "
MM
mike2037 said:
I bought a sprint TP on ebay after trying the phone @ both Sprint and Verizon. The verizon phone had a lag by comparison. Memory is the key here. Interestingly enough the Verizon party line is that they lowered the memory to keep the cost down. HMMM... They still charge more than Sprint for the phone.
Moving the phone off Sprint to Verizon was not for the faint of heart, but not all that difficult if you are willing to invest the time. The one thing you will have to put up with (at least I have not figured it out) is that the phone will show that you are roaming at all times.
Oh, and the Sprint phone looks better...
IMHO
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There are some patched PRLs over at ppcgeeks that gets rid of the roaming triangle, and you can use QPST to change your carrier banner. I never was able to update my ERI.
Thanks. I actually found those after leaving my post. The ERI did not work for me either.
I was able to cancel my contract for the View I purchased in July with no ETF
Courtesy of SlickDeals.net:
Cancel your Sprint contract with no ETF (9/9/11-10/9/11) **Live now**
Sprint had stated that they are increasing their administrative fee to $1.50/line. This is considered a change in the terms of service and will allow you 30 days from the date it's put into effect to cancel your contract without penalty.
This notice should be on your latest bill...
Administrative Charge Increase &Terms & Conditions Changes for Consumers
Effective 9/9/11, the Administrative Chargewill increase to $1.50 per line for customersthat receive the charge. For details, visitsprint.com/taxesandfees. In addition, theSprint consumer Terms (Ts&Cs) are changing. Please review them carefully at your local Sprint store or sprint.com/termsandconditions
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And per their terms and conditions.....
When You Don't Have To Pay An Early Termination Fee
You aren't responsible for paying an Early Termination Fee when terminating Services: (a) provided on a month-to-month basis; (b) consistent with our published trial period return policy; or (c) in response to a materially adverse change we make to the Agreement as described directly below.
Our Right To Change The Agreement & Your Related Rights
We may change any part of the Agreement at any time, including, but not limited to, rates, charges, how we calculate charges, or your terms of Service. We will provide you notice of material changes—and may provide you notice of non-material changes—in a manner consistent with this Agreement (see "Providing Notice To Each Other Under The Agreement" section). If a change we make to the Agreement is material and has a material adverse effect on Services under your Term Commitment, you may terminate each line of Service materially affected without incurring an Early Termination Fee only if you: (a) call us within 30 days after the effective date of the change; and (b) specifically advise us that you wish to cancel Services because of a material change to the Agreement that we have made. If you do not cancel Service within 30 days of the change, an Early Termination Fee will apply if you terminate Services before the end of any applicable Term Commitment.
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There have been times where people have called in to cancel and have been given the run around from uninformed Sprint reps. Ask to speak to someone in retentions....RETENTIONS ARE THE ONES WHO MAKE IT HAPPEN!!! After all it's their job to keep you.
Good luck!
Could I get a view with contract then call retentions and cancel it with this?
In the past, when other carriers raised their administrative fees, the carriers just opted to waive the fee for the duration of the contract. Sprint's customer agreement actually says this: "Sprint Surcharges are not taxes or gov't-required charges and are subject to change."
Since you agreed to that, then the material change clause in the contract doesn't apply here.
If anyone does try this, please let us know. I'd love to cancel my crappy Sprint service and get an LTE tablet on Verizon.
Wanna sell me your View then?
TomXP411 said:
In the past, when other carriers raised their administrative fees, the carriers just opted to waive the fee for the duration of the contract. Sprint's customer agreement actually says this: "Sprint Surcharges are not taxes or gov't-required charges and are subject to change."
Since you agreed to that, then the material change clause in the contract doesn't apply here.
If anyone does try this, please let us know. I'd love to cancel my crappy Sprint service and get an LTE tablet on Verizon.
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It worked for me, I told them exactly what is written above. I bought my tablet in July. They are changing the terms and conditions too.
One T&C change is that in addition to modifying your device, they now specificly ban rooting.
Sent from my PG41200 using Tapatalk
There's also a mandatory arbitration clause to prevent potential class-action lawsuits, along with a few other bits of legal.
Zan, where did you see the root policy in the new T&Cs? I'm reading it over on the web and I'm not finding that section.
stringsci said:
There's also a mandatory arbitration clause to prevent potential class-action lawsuits, along with a few other bits of legal.
Zan, where did you see the root policy in the new T&Cs? I'm reading it over on the web and I'm not finding that section.
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"Our Right To Suspend Or Terminate Services", section (i). They added the words "; (for example, rooting the device);"
So it now reads, "(i) modifying a Device from its manufacturer specifications; (for example, rooting the device); " (before it stopped at specifications)
I tried cancelling based on that reason today, the supervisor told me that there was NOTHING they would let you cancel for in the new contract. That of COURSE they would never boot ME for that reason, and that if they did, it'd be ETF free. Except that a few paragraphs above it says that if they boot you for "good reason", you'd be charged the fee. Since they felt that rooting was enough of an issue to add it to the contract, seems that'd be a good reason. He also said that since the possible ETF didn't CURRENTLY affect me, it didn't count. After almost 2 hours he finally wore me down to the point that I just gave up. I'll try again tomorrow.
Funny thing is...I wanted to cancel JUST the service for the View, and just use it with a TMobile portable hotspot. Monthly fee would be about the same, and the TMobile device (so far) seems to get 4G speeds at more indoor locations for me. Now I'm mad enough at them to consider cancelling everything. I'm going to be trying out both a Tmobile hotspot and a phone this week, to see what coverage is like.
its much easier to mention the arbitration agreement change
This worked for me...
I had to call about 20 times to get them to comply with the terms. the last time I called, the call was escalated to the management team almost immediately. I talked to the man very calmly and explained the situation with him. I told him that sprint had changed the terms of my contract several times, I had the original contract in which I signed dated 9/21/2010 and I was not going to accept the new terms with their material changes. He said that sprints attorneys had already looked at the changes to the "surcharges" paragraph and they were not an adverse material change due to the fact that sprint is just imposing limits which it had none before. So I went on to explain the adverse change to the arbitration agreement which impeded my ability to pursue any wrong doing and showed sprint favoritism. I told him of all the complaints I had been researching about JAMS arbitration showing the business favoritism. He asked me to hold a minute and came right back asking if I had considered the buy back program. I told him absolutely not I was not going to loose $250 on a phone less than a year old which they would only give $95 for and expect me to pay $110 for an ETF. He said unfortunately there is nothing I can do. I replied, I am following all the terms of the contract, I stated the Provisions for breaking the contract with no ETF (material change) and again told him this new arbitration agreement which I would be using to pursue the change to the "surcharge" paragraph adversely affects me. He asked me to hold he would transfer my call to the head of his call center because his hands were tied. About 20 minutes later he came back on the line and told me he had talked to the head of the call center and he was willing to mark my contract fulfilled as of last month and set my account to cancel at the end of the billing cycle so I could port my number if I wanted. I told him that was awesome and I appreciated them abiding by our contract even though it took multiple calls to get it completed.
1. Take notes. write down the names and employee ID of all the people you talk to.
2. Make sure you tell them you want to cancel due to the material change to the terms and conditions.
3. If you get a person that seems like they are put out by having to be at work right now tell them something came up and you will have to call back later and thank them for their time. then call right back and get someone who is having a better day.
4. Tell them you do not like the fees but the change to the arbitration agreement is the material change that you do not agree with, it is because they are impeding your ability to resolve any disputes with sprint due to the changes to the arbitration agreement so it adversely affects you.
5. Do not let the persuade you into the buyback program unless you know what the conditions are and you don't mind loosing all the money you paid for your phone upfront, you will still have to pay the ETF and they don't pay much for phones ($95 max for the Epic). You could sell your phone on craigslist for more than they offer and possibly enough to cover the ETF.
6. Always remain calm and collected speak slowly and plainly, be courteous mind you manners. Talk to the employee for a minute ask where he is located and how his day is going. Make sure you are improving their mood sympathize with them. Tell them you understand they have been told what to say and they have to follow orders but someone must be able to complete this and abide by the terms and conditions. Talk to them like their on your side (reverse psychology). If I can make them laugh over something I usually have their support when the call is escalated to the next department. It definitely makes a difference if the previous employee leaves a good comment and they side with you on the account and doesn't say you are an ahole.
7. Do not let them persuade you into the buyback program unless you know what the conditions are and you don't mind loosing all the money you paid for your phone upfront, you will still have to pay the ETF and they don't pay much for phones ($95 max for the Epic). You could sell your phone on craigslist for more than they offer and possibly enough to cover the ETF.
8. If the employee does not agree the arbitration change is a material change. mention "In Cunningham vs. Fleetwood Homes of Georgia, reported at page 611 of the third Federal Reporter, volume 253, the Eleventh Circuit Court of Appeals ruled that arbitration clauses are material terms to a contract.”
9. They may offer a discount of .50 each month to offset the surcharge or $10 a month for 3 months to continue service. If you take these offers your contract will still be in full effect and you will be stuck with the new terms.
10. Get a CONFIRMATION NUMBER and keep it safe. Do not loose it just in case the employee lied which has been known to happen from time to time. check your account online and click "see my contract details" it should show almost immediately the contract is complete. press print screen and save the image at least until your final bill has arrived and is correct. I have been burned by companies which lied in the past because it does not matter what they tell you on the phone its what is in writing that counts. If they lie and you have no proof 30 days after the change you are stuck in your contract.
With a bit of luck they should let you out of the contract depending on the representative. They have no legal grounds to make you stay. If they refuse try again be persistent. I overheard the employees talking in the back ground at one point about how many times I had called over this issue. one of them even said "he is one persistent a**hole". Do not give up, if you don't find yourself making headway after 25 calls file a complaint with the BBB, FTC, FCC, your state attorney general, local chamber of commerce and your state public utility commission.
Good Luck,
Brandon
Or just pay a paltry $20 a month for always available data which makes your tablet far more useful, damn!
Today being the 10/9/11, I have run out of time to procrastinate. I called Sprint's Retention Department and was told there is no chance of getting out of the contract on my tablet over the $1.50 administrative fee. I was told asking for a supervisor or calling back 25 times until I got a person who would be cooperative might have worked 3 or 4 weeks ago, but not now.
I was also told that I would have to contact Sprint's Legal Department on Monday if I wanted to try to get out of my contract based on changes to the arbitration agreement and/or the ban on rooting.
In the meantime, I intend to buy a Verizon 4G LTE MiFi device this afternoon because I am totally fed-up with Sprint's slow 3G and lack of 4G towers.
Sprint New Contract
Can someone plesae tell me how we get out of our contact with Sprint, We have had service for about a month, We are paying 175.00 for two phones that we cant even use in our home.. When we were searching for new cell phone service we went with sprint because of the unlimited internet ( which to my knowlege no other cell phone company in my area offers) we both have the Samsung Conqure. I've called in several times regarding the poor service in our area I told them I wanted to cancel when we were well within the 30 days, They told me to hang on and let them try to fix the issues I said what are you gonna do build a cell tower in the town we live in, They offered to send an Airwave at no cost but what they didnt tell us why you have to have internet to get the aiwave to work which means we are going to have to call and get internet in our home and pay another bill to get the airwave to work and to be able to make calls inside our home. I've called customer care several times only to be told the 14 day trial is over.... Took them to th sprint store the girl behind the counter said that we should have been told when we ordered our phones that in our area there was no converage, customer care completly denies the fact that coverage in our area is spotty. So they are wanting to charge us 700 dollars in ETF for phones that we cant use in our home!
Someone please help!
Start searching the forums for changing your prl and roaming on Verizon. While your at it look for diagnostic drivers for your phones and CDMA Workshop 2.7. If you load a Verizon prl and start using your phones and data, in a month or two Sprint will be asking you to leave without an ETF and you can keep the phones. Start costing them money and they are more then happy to let you leave.
will this work if I just signed up for a Sprint plan this month? I signed up for phone service two months ago but justadded a new line last week for my Evo View Tablet. Can I use this to cancel my plan without ETF?
southernlight said:
will this work if I just signed up for a Sprint plan this month? I signed up for phone service two months ago but justadded a new line last week for my Evo View Tablet. Can I use this to cancel my plan without ETF?
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No
10char
So I called Sprint today and they agreed that the pricing change and the way discounts are applied are a material change to the contract. "Sprint reserves the right to change the contract at any time".. Doing so allows us to 'disagree' with the changes by porting our numbers out within a specified amount of time. For me that time is fast approaching. Mar 9 is my deadline. YMMV..
So, I ordered the Droid Razr MAXX... Got one for my wife and got my son a bionic.
That being said, my 3G speeds on sprint were less than 189k. 11-- for ping..
I now have the following devices that I would entertain very fair offers on. They are in EXCELLENT condition and have clean ESN's.
Photon 4G w/ ICS (or I can .sbf it back to stock)
Nexus S 4G
Evo 3D
PM me if you're interested.. I'll be posting up a side by side between the photon and the D-MaXX once I get it (Saturday)...
I'll still lurk cuz you guys are SUPER awesome and we really have a significant lack of drama over here.. not like the original Epic fora..
Take care.. it was a fun ride
pm sent (didn't read you wanted it in a pm
Leaving sprint
I would love to do that too.. leave Sprint.. is march 9th within 60 days or something? I will probably quote part of what you said when I talk to them, if that's alright, and i don't want to be misinformed and poop the bed within the first two minutes of the call. What did they change that allows you to leave? Did you get the ETF waived? Thanks buddy!
topolovich said:
I would love to do that too.. leave Sprint.. is march 9th within 60 days or something? I will probably quote part of what you said when I talk to them, if that's alright, and i don't want to be misinformed and poop the bed within the first two minutes of the call. What did they change that allows you to leave? Did you get the ETF waived? Thanks buddy!
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you can quote me if you'd like. When I called I wasn't a jerk or anything.
You need to call ASAP to use this loophole. On your first february bill, they changed the pricing of the plans which affects the way discounts are applied. Now honestly I don't care about the additional $6 on my bill but what I do care about are the sub par data speeds. If I were getting decent data speeds I would just let it go. Since I'm not, this is my way out. You have 30 days within which to "disagree" with their new terms of the contract.. here's a sample of the telephone call:
me: I noticed my bill is a few dollars higher and my discount isn't as much as it used to be, can you tell me why ?
her: Sprint changed the pricing on the family plans which also changed the way discounts are applied.
me: What is the price for the family plans now ?
her: its... (such and such)..
me: That's not what I Agreed to when I renewed my contract in September.
her: sprint reserves the right to change the terms of their contract and/or service at any time.
me: what if I don't agree to these changes, do I have a period of time within which to 'disagree' ?? and if so, what do I do in order to do so ? (you do have a period of time, your course of action is to port your numbers out ETF free, but let her tell you that )
her: yes sir you do, let me see if that period of time has passed... (she checks).. you have until March 9 based on your billing cycle to cancel your service without an ETF. You have 30 days from the date the change affects you to cancel service if you disagree.
Me: I'd like my account noted that I will be porting my numbers out within the next 24 hours. Can you send me a return package for my airave please ?
her: sure, let me get this processed... since you are wanting to cancel, I do need to transfer you to the retentions department, can you hold please ?
me: sure
just repeat yourself to the retentions guy, don't accept the one time credit of the difference.. just explain what your intentions are and make sure they're serious about waiving the ETF fee and make sure you understand what you need to do in order to make it happen. after you port, you MUST contact them via telephone to tell them you ported (they can't figure it out I guess) and they will credit the account to remove the ETFs.
I hope this helps, sorry it was LONG but I was on the phone with them while we were driving to the Verizon store LOL. Really sucks though, Sprint has the lowest price for comparable plans and Verizon is tiered data.. although for right now, VZW is offering "Double Data" for the same price. I was playing w/ my son's bionic (my MaXX is being shipped to me) and I must say.. his 4G is faster than my wifi !!.. totally made my butthole pucker LMFAO
I'm one of Sprints biggest supporters and have no issues, but, I see a pattern here. (and thats just the Photon threads!) They need to get off their a** and get off it fast or they will have no customers and be out of business!!
You ask me, they need to fire the VP of Advertising!!!! Sprint has a habit of lying and customers and they are getting tired and pissed.
dsims7_2000 said:
I'm one of Sprints biggest supporters and have no issues, but, I see a pattern here. (and thats just the Photon threads!) They need to get off their a** and get off it fast or they will have no customers and be out of business!!
You ask me, they need to fire the VP of Advertising!!!! Sprint has a habit of lying and customers and they are getting tired and pissed.
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Again, if my data speeds were close to tolerable, I would stay.. I was setting them up to leave anyway because of the data speeds here. This just makes it easier. If they grandfathered it then there's no way for ppl to just bail IMO...stupid for changing the terms of existing contracts. Their legal dept must not be the best lol
Sent from my MB855 using Tapatalk
Thank you!!
daddymikey1975 said:
you can quote me if you'd like. When I called I wasn't a jerk or anything.
You need to call ASAP to use this loophole. On your first february bill, they changed the pricing of the plans which affects the way discounts are applied. Now honestly I don't care about the additional $6 on my bill but what I do care about are the sub par data speeds. If I were getting decent data speeds I would just let it go. Since I'm not, this is my way out. You have 30 days within which to "disagree" with their new terms of the contract.. here's a sample of the telephone call:
me: I noticed my bill is a few dollars higher and my discount isn't as much as it used to be, can you tell me why ?
her: Sprint changed the pricing on the family plans which also changed the way discounts are applied.
me: What is the price for the family plans now ?
her: its... (such and such)..
me: That's not what I Agreed to when I renewed my contract in September.
her: sprint reserves the right to change the terms of their contract and/or service at any time.
me: what if I don't agree to these changes, do I have a period of time within which to 'disagree' ?? and if so, what do I do in order to do so ? (you do have a period of time, your course of action is to port your numbers out ETF free, but let her tell you that )
her: yes sir you do, let me see if that period of time has passed... (she checks).. you have until March 9 based on your billing cycle to cancel your service without an ETF. You have 30 days from the date the change affects you to cancel service if you disagree.
Me: I'd like my account noted that I will be porting my numbers out within the next 24 hours. Can you send me a return package for my airave please ?
her: sure, let me get this processed... since you are wanting to cancel, I do need to transfer you to the retentions department, can you hold please ?
me: sure
just repeat yourself to the retentions guy, don't accept the one time credit of the difference.. just explain what your intentions are and make sure they're serious about waiving the ETF fee and make sure you understand what you need to do in order to make it happen. after you port, you MUST contact them via telephone to tell them you ported (they can't figure it out I guess) and they will credit the account to remove the ETFs.
I hope this helps, sorry it was LONG but I was on the phone with them while we were driving to the Verizon store LOL. Really sucks though, Sprint has the lowest price for comparable plans and Verizon is tiered data.. although for right now, VZW is offering "Double Data" for the same price. I was playing w/ my son's bionic (my MaXX is being shipped to me) and I must say.. his 4G is faster than my wifi !!.. totally made my butthole pucker LMFAO
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Thank you soooo much buddy! I appreciate it so much!! Thank you!!
daddymikey1975 said:
you can quote me if you'd like. When I called I wasn't a jerk or anything.
You need to call ASAP to use this loophole. On your first february bill, they changed the pricing of the plans which affects the way discounts are applied. Now honestly I don't care about the additional $6 on my bill but what I do care about are the sub par data speeds. If I were getting decent data speeds I would just let it go. Since I'm not, this is my way out. You have 30 days within which to "disagree" with their new terms of the contract.. here's a sample of the telephone call:
me: I noticed my bill is a few dollars higher and my discount isn't as much as it used to be, can you tell me why ?
her: Sprint changed the pricing on the family plans which also changed the way discounts are applied.
me: What is the price for the family plans now ?
her: its... (such and such)..
me: That's not what I Agreed to when I renewed my contract in September.
her: sprint reserves the right to change the terms of their contract and/or service at any time.
me: what if I don't agree to these changes, do I have a period of time within which to 'disagree' ?? and if so, what do I do in order to do so ? (you do have a period of time, your course of action is to port your numbers out ETF free, but let her tell you that )
her: yes sir you do, let me see if that period of time has passed... (she checks).. you have until March 9 based on your billing cycle to cancel your service without an ETF. You have 30 days from the date the change affects you to cancel service if you disagree.
Me: I'd like my account noted that I will be porting my numbers out within the next 24 hours. Can you send me a return package for my airave please ?
her: sure, let me get this processed... since you are wanting to cancel, I do need to transfer you to the retentions department, can you hold please ?
me: sure
just repeat yourself to the retentions guy, don't accept the one time credit of the difference.. just explain what your intentions are and make sure they're serious about waiving the ETF fee and make sure you understand what you need to do in order to make it happen. after you port, you MUST contact them via telephone to tell them you ported (they can't figure it out I guess) and they will credit the account to remove the ETFs.
I hope this helps, sorry it was LONG but I was on the phone with them while we were driving to the Verizon store LOL. Really sucks though, Sprint has the lowest price for comparable plans and Verizon is tiered data.. although for right now, VZW is offering "Double Data" for the same price. I was playing w/ my son's bionic (my MaXX is being shipped to me) and I must say.. his 4G is faster than my wifi !!.. totally made my butthole pucker LMFAO
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Click to collapse
Is this just for family plans or you think I can give it a shot on my individual plan? I really don't wanna leave Sprint either, but their speeds are just awful. My best friend has just a basic Verizon phone and it's depressing to compare with my Photon. I would be ok with the difference if being with Sprint saves me $30 or so, but now Verizon plan would only be $15'ish a month more? Worth paying I think.
Just curious: Did you try the adjustment suggested here: http://forum.xda-developers.com/showthread.php?t=1204426? I was getting 3G speeds similar to what you report prior to changing the settings as suggested and my speeds are now at least 2x faster.
Last year in NYC Sprint was upgrading towers and speeds sucked. I was dropping calls and had LOS. Now its back to normal pretty much. Depending where I am I get 8-12mbs. The GN may be launched in April, now I must decide to get that or not
Key words are "OPT OUT".
Sprint passed me around like a round robin when I made my call.
The first CSR tried telling me that I had no option, that Sprint reserves the right to do what they want.
When I asked to speak to her supervisor, long delay, which she related to her supervisor having to turn on their system.
Then the "supervisor" came on, tried pulling the same thing on me, and when I didn't back down, and voiced opt out, she checked the system again and said that I had until March 23. I advised her that I would be porting out my numbers today. Then I asked her to send me the packagaing for the damn airave that still doesn't get through a day without powercycling at least twice.
And of course I reiterated the no etf fee's on the phones, and she said yes. Luckily I wasn't sent to retentions!
All I know is that I am getting two Bionics for FREE.
So goodbye Photon, I too will miss you. You were a great first Android phone, and I see good things for you in the future.
gonna miss you guys..
u guys are a great community for the photon ill still be on once in a while see what coming out for the photon but i just got out of my sprint contract not a big poster but like what joker and u guys are doing to the photon will still be on once in a while knowing im giving my girlfriend my photon...
I've been on my Bionic for a little while now.
Phone works great, very comparable to the Mopho.
Driving to the ER on a call, and I looked down and saw my 4GLTE signal bar. My partner also has a Bionic and he reported the same.
I texted my wife, and lo and behold, she has 4G at home.
I live in the boonies in Columbia County, NY. Closest "city" is Hudson.
I went from needing an Sprint Airave just to make phone calls to having a solid 4G experience.
Good luck. Great dev community here.
hey man good luck with the razr. that phone looks pretty sweet. If only sprint had more of a variety of motorola phones. The mopho is an awsome phone but i just love the looks of the razr.