Can't install HTC drivers - HTC Droid DNA

Hello I did not wanted to make a new thread for this question, but I can't figure it out.. I'm preparing my phone for jcase exploit to unlock my bootloader. I did just about everything to prepare the phone except for the drivers, and the drivers are usually the easiest thing to install.
1. I have sdk installed
2. Java is up to date
3. I have set up HTC sync several times.
- my phone is on debuggin
- I have followed the steps on HTC sync page including tunrning off my antivirus
The pic is what it says everytime I try to install drivers. There is also a pic of my platform-tools. When I try locate on adb the imei is not popping up it says waiting for device. What else can I do to install my drivers.. thx
sent from my DNA

to install the drivers, install htc sync. after that you should be all set.
you can probably open up a CMD and check adb devices
if it doesnt show up try running CMD with admin rights.

donjuan08 said:
Hello I did not wanted to make a new thread for this question, but I can't figure it out.. I'm preparing my phone for jcase exploit to unlock my bootloader. I did just about everything to prepare the phone except for the drivers, and the drivers are usually the easiest thing to install.
1. I have sdk installed
2. Java is up to date
3. I have set up HTC sync several times.
- my phone is on debuggin
- I have followed the steps on HTC sync page including tunrning off my antivirus
The pic is what it says everytime I try to install drivers. There is also a pic of my platform-tools. When I try locate on adb the imei is not popping up it says waiting for device. What else can I do to install my drivers.. thx
sent from my DNA
Click to expand...
Click to collapse
You can always search on Google HTC droid dna usb drivers, There might be some defected or missing files at yours. And if that doesn't work, try on a different computer.

OK, similar situation. I went through jcases exploit without a hitch. Adb works just fine, I can see my device with adb devices command. When I go to bootloader/fastboot-usb, and try to get my unlock token from htcdev, all I get is waiting for device. The fact that adb works tells me that the drivers are installed. What am I missing?

trickster2369 said:
OK, similar situation. I went through jcases exploit without a hitch. Adb works just fine, I can see my device with adb devices command. When I go to bootloader/fastboot-usb, and try to get my unlock token from htcdev, all I get is waiting for device. The fact that adb works tells me that the drivers are installed. What am I missing?
Click to expand...
Click to collapse
When in the bootloader have you selected the fastboot option?
Sent from my rooted and debloated HTC DNA

Mazer_R said:
When in the bootloader have you selected the fastboot option?
Sent from my rooted and debloated HTC DNA
Click to expand...
Click to collapse
Yes. I did this without issue on my Rezound, but this is really starting to piss me off.

trickster2369 said:
Yes. I did this without issue on my Rezound, but this is really starting to piss me off.
Click to expand...
Click to collapse
Ok, to further help you, I'm going to need you to thoroughly walk me through the steps you're taking -- all commands you're running, what you're plugging in, everything. I don't mean to insult you're intelligence or anything, but it's probably something simple.

Mazer_R said:
Ok, to further help you, I'm going to need you to thoroughly walk me through the steps you're taking -- all commands you're running, what you're plugging in, everything. I don't mean to insult you're intelligence or anything, but it's probably something simple.
Click to expand...
Click to collapse
No worries. As I stated earlier, I went through the unlock exploit from jcase without any problems. I went to htcdev, got to the spot to enter the command to get the unlock token(already in bootloader/fastboot usb), and I get "waiting for device".

trickster2369 said:
No worries. As I stated earlier, I went through the unlock exploit from jcase without any problems. I went to htcdev, got to the spot to enter the command to get the unlock token(already in bootloader/fastboot usb), and I get "waiting for device".
Click to expand...
Click to collapse
Some diagnostics:
1) Run fastboot devices
2) Move to a USB port of another USB bus (like on another side of the computer of the furthest port away physcially)
3) Reboot and do a 'adb devices'
4) Is HTC Sync installed? I've heard it can fudge some things up. Uninstall it if it is (the drivers will remain installed).
Reason for edit: making the diagnostics more clear for future users with this problem.

Mazer_R said:
Some diagnostics:
1) Run fastboot devices
2) Move to a USB port of another USB hub (like on another side of the computer of the furthest port away physcially)
3) Reboot and do a 'adb devices'
---------- Post added at 11:48 PM ---------- Previous post was at 11:46 PM ----------
Edit: Is HTC Sync installed?
Click to expand...
Click to collapse
Man, do I feel not so smart now. I moved to another usb port, plugged, and the drivers installed. Fastboot recognized and listed my device. I don't know how many times I've heard "try another port", and it never even crossed my mind.
Thanks, from a 44 year old geek
:laugh::laugh::laugh:

trickster2369 said:
Man, do I feel not so smart now. I moved to another usb port, plugged, and the drivers installed. Fastboot recognized and listed my device. I don't know how many times I've heard "try another port", and it never even crossed my mind.
Thanks, from a 44 year old geek
:laugh::laugh::laugh:
Click to expand...
Click to collapse
That's great to hear, man! Sometimes, when you're in a lower level hardware ROM, USB connections get finicky, and swapping around which USB bus handles the connection helps. Glad to hear you're unlocked -- let us know how the unlock finishes out.

Mazer_R said:
That's great to hear, man! Sometimes, when you're in a lower level hardware ROM, USB connections get finicky, and swapping around which USB bus handles the connection helps. Glad to hear you're unlocked -- let us know how the unlock finishes out.
Click to expand...
Click to collapse
Done deal. Unlocked, ready to get loaded.

trickster2369 said:
Done deal. Unlocked, ready to get loaded.
Click to expand...
Click to collapse
Good to hear! If you have any issues in the future feel free to PM me or ask on http://chat.andirc.net:8080/?channels=#droid-dna (the guys there are very friendly and helpful.) Or, post on the forums, but that one's obvious.

Related

ADB Refuses to locate DNA

As the title states when I run adb devices it returns an empty list. I have USB Debugging on. I am at a loss here. I have also uninstalled the drivers and tried to push the Google drivers in SDK. That still didn't work. Any advice would be much appreciated.
Thanks
Toggle debugging on then off.
I am in the same boat as you. A suggestion was posted in my thread in the Q&A section that PDANet solves the issue as it installs the drivers for you but it didn't work for me. Any dev's know a solution to this issue.
"fastboot devices" should work.
orangechoochoo said:
"fastboot devices" should work.
Click to expand...
Click to collapse
mine does it gives me the serial number and fastboot
but neither of our adb devices work.
I did the USB Debugging toggle multiple times and and it won't work. I saw your thread termin8tor22 and I am in the process of trying the pdanet solution. I'll post back if it works for me.
orangechoochoo said:
"fastboot devices" should work.
Click to expand...
Click to collapse
When you say that it should work, are you referring to the fact that we can run the exploit and unlock the phone even though it doesn't show in adb devices? I haven't been able to get mine to work that way. Thanks.
The pdanet didn't work either same error as previously stated. Mine doesn't even show up in fastboot devices. I am at a total loss here. I tried to override the drivers and it fails and states that the MTP USB Drivers are the most up to date and refuses to change or update it.
antnyh said:
When you say that it should work, are you referring to the fact that we can run the exploit and unlock the phone even though it doesn't show in adb devices? I haven't been able to get mine to work that way. Thanks.
Click to expand...
Click to collapse
No, the exploit will not work if your phone does not show up in adb.
Also, this thread should be in Q&A, not in Development.
antnyh said:
As the title states when I run adb devices it returns an empty list. I have USB Debugging on. I am at a loss here. I have also uninstalled the drivers and tried to push the Google drivers in SDK. That still didn't work. Any advice would be much appreciated.
Thanks
Click to expand...
Click to collapse
I was able to get it to see the device after going into cwr. then i was all good
jsa11ey001 said:
I was able to get it to see the device after going into cwr. then i was all good
Click to expand...
Click to collapse
How can we get cwr whithout an unlocked bootloader or root. This isn't helpful unless we have cwr already on there which we don't as we don't have root because we don't have adb to push the exploit. I don't mean to be rude but I am getting aggravated with this ADB thing.
CastleBravo said:
No, the exploit will not work if your phone does not show up in adb.
Also, this thread should be in Q&A, not in Development.
Click to expand...
Click to collapse
The thread is where it is unless a mod wants to move it.
jsa11ey001 said:
I was able to get it to see the device after going into cwr. then i was all good
Click to expand...
Click to collapse
I am trying to unlock it so I can get CWR on it. I can't even unlock it since it refuses to show up in ADB. How did you get CWR on yours if you don't mind me asking?
antnyh said:
The thread is where it is unless a mod wants to move it.
I am trying to unlock it so I can get CWR on it. I can't even unlock it since it refuses to show up in ADB. How did you get CWR on yours if you don't mind me asking?
Click to expand...
Click to collapse
I pushed thru adb. did you uninstall htc sync and update your android sdk. sorry just trying to give any usefull info. not in any way a master dev or anything
---------- Post added at 06:43 AM ---------- Previous post was at 06:35 AM ----------
i used this method http://forum.xda-developers.com/showthread.php?t=1996389, and had to do the CIDGEN unlock because I have a verizon phone. I followed the steps exactly and had 0 problems.
see you pushed through adb, which we cant get to recognize our devices. thats all, no harm intended.
antnyh said:
The pdanet didn't work either same error as previously stated. Mine doesn't even show up in fastboot devices. I am at a total loss here. I tried to override the drivers and it fails and states that the MTP USB Drivers are the most up to date and refuses to change or update it.
Click to expand...
Click to collapse
did you change your environment variable path set to your adb/fastboot location?
As for the drivers:
HTCDriver.RAR > run the exe
HTCDriver.rar
HTC.RAR > put in C:\Program Files\ and C:\Program Files (x86)
HTC.rar
thats my setup and it worked
antnyh said:
As the title states when I run adb devices it returns an empty list. I have USB Debugging on. I am at a loss here. I have also uninstalled the drivers and tried to push the Google drivers in SDK. That still didn't work. Any advice would be much appreciated.
Thanks
Click to expand...
Click to collapse
Hello,
I had similar issues with ADB not recognizing the DNA, I disabled HTC sync and closed out of the HTC SYNC in the task manager... You may or may not have tried this... Based on my experience this was what happened with me.. I also have windows 8 64bit. Hope this helps
:fingers-crossed:
I installed drivers listed on one of the forums here. then i installed htc sync. Then i had to download the sdk /with google drivers.
I would assume that when you have your command prompt open that you cd into the folder. platform-tools. that way the cmd can find adb?
kraziekc said:
Hello,
I had similar issues with ADB not recognizing the DNA, I disabled HTC sync and closed out of the HTC SYNC in the task manager... You may or may not have tried this... Based on my experience this was what happened with me.. I also have windows 8 64bit. Hope this helps
:fingers-crossed:
Click to expand...
Click to collapse
Hmm.. I haven't started mine yet but I'm on win8, this seems like good advice. Will be trying later and post results
Sent from my HTC6435LVW using Tapatalk 2
damagickid said:
I installed drivers listed on one of the forums here. then i installed htc sync. Then i had to download the sdk /with google drivers.
I would assume that when you have your command prompt open that you cd into the folder. platform-tools. that way the cmd can find adb?
Click to expand...
Click to collapse
If you set up adb right you don't have to CD into that folder.
Sent from my HTC6435LVW using xda app-developers app
You need to disable HTC Sync. Go in task manager and see if there is another ADB current running. That is what happened to me, HTC Sync was trying to push via ADB so when I tried to root it couldn't recognize my DNA.

Unlock bootloader issues

Im trying to unlock bootloader with the official way
however, i stucked at here,
"Enter fastboot.exe -i 0x0fce getvar version, and verify that you get a response back (for example "0.3"). This means your device is connected properly."
I dont get any responses. Need help..
ItsNick said:
Im trying to unlock bootloader with the official way
however, i stucked at here,
"Enter fastboot.exe -i 0x0fce getvar version, and verify that you get a response back (for example "0.3"). This means your device is connected properly."
I dont get any responses. Need help..
Click to expand...
Click to collapse
May be your adb n fastboot drivers aren't installed properly.. Read the official page of sony of unlocking the bootloader properly.. Its very clear:thumbup: and for help about installing drivers, google it or read stickies threads in neo forum..:thumbup:
Sent from my Xperia Neo V using xda premium
re install the adb driverss.. then it ll work
got the same error fr me when i first tried to unlock the bootloader
Sent from my MT11i using xda app-developers app
Cant unlock fastboot either. Actually cant install the fastboot driver, thats what the problem is. I tried a few different methods but its always the same.
Steps i taken:
Windows 8
Install JAVA and ANDROID SDK.
Updated to most recent usb drivers
Downloaded fastboot inf.
reloaded windows with the "install unsigned drivers" option enabled
And i always end up with an unrecognized device in the Devices menu.
Basically it wont "find" the driver, when i point to it.
---------- Post added at 10:11 AM ---------- Previous post was at 09:48 AM ----------
Finally i tried right clicking the driver and manually installing. After it warned me that it is not digitally signed, it installed. I went and tried to reupdate the unknown device i was getting instead of the fastboot device, chose to pick from the list and the Android Phone category was there.
Installed the device Android Bootloader Interface.
Went back to command prompt and run the "fastboot.exe -i 0x0fce getvar version", but im getting no response from the phone.
Any clues?
Any help please?
Any moderator reading the thread, willing to reply? Is it a known problem not being able to install the driver?
Is there a workaround?
BLiapis said:
Any moderator reading the thread, willing to reply? Is it a known problem not being able to install the driver?
Is there a workaround?
Click to expand...
Click to collapse
Follow these steps mentioned in this post and install adb driver.
http://talk.sonymobile.com/t5/Xperia-P/Cannot-properly-get-into-fastboot-mode/m-p/201211#M1495
AnDrOiDnEoV said:
Follow these steps mentioned in this post and install adb driver.
http://talk.sonymobile.com/t5/Xperia-P/Cannot-properly-get-into-fastboot-mode/m-p/201211#M1495
Click to expand...
Click to collapse
Thanx. Do you have a link for the package that works?
Guy graciously updated his link, but that driver still wont load. Manually updating the unknown S1boot - Fastboot device results to no go.. :crying:
[email protected]
BLiapis said:
Guy graciously updated his link, but that driver still wont load. Manually updating the unknown S1boot - Fastboot device results to no go.. :crying:
[email protected]
Click to expand...
Click to collapse
Did you switch off the phone and did you hold the menu key while plugging the phone to the computer? Could you please post the steps you are following?
AnDrOiDnEoV said:
Did you switch off the phone and did you hold the menu key while plugging the phone to the computer? Could you please post the steps you are following?
Click to expand...
Click to collapse
Sure,
Installed the JAVA/Android SDK and updated the drivers.
Turning off the device, pressing the menu button (rightmost button as facing the device) while plugging in the USB cable.
Device is found and registered in the System Manager but without drivers. S1 Boot Fastboot (or something).
Manually trying to install the drivers by pointing it to the directory of the Android usb drivers, to no avail.
Also tried installing different drivers like the ADB ones you adviced me to do, but same thing, windows searches the directory and subdirectories but cant find any compatible driver. Driver signature is turned off.
Also tried different USB ports, just to make sure im not using any USB3.0
Im using the Asus Maximus IV Gen3/Genz motherboard, on Windows8 Pro.
I hope we can get somewhere, its been months im trying to hack into the phone. Im really sick of how slow it performs
BLiapis said:
Sure,
Installed the JAVA/Android SDK and updated the drivers.
Turning off the device, pressing the menu button (rightmost button as facing the device) while plugging in the USB cable.
Device is found and registered in the System Manager but without drivers. S1 Boot Fastboot (or something).
Manually trying to install the drivers by pointing it to the directory of the Android usb drivers, to no avail.
Also tried installing different drivers like the ADB ones you adviced me to do, but same thing, windows searches the directory and subdirectories but cant find any compatible driver. Driver signature is turned off.
Also tried different USB ports, just to make sure im not using any USB3.0
Im using the Asus Maximus IV Gen3/Genz motherboard, on Windows8 Pro.
I hope we can get somewhere, its been months im trying to hack into the phone. Im really sick of how slow it performs
Click to expand...
Click to collapse
Ok. If you would like, I can help you personally on Team viewer or something. Please let me know when you are online.
AnDrOiDnEoV said:
Ok. If you would like, I can help you personally on Team viewer or something. Please let me know when you are online.
Click to expand...
Click to collapse
sure let me set the teamviewer.
would u like to contact me via skype?
vassilisfz1
AnDrOiDnEoV came and saved the day! Thank you friend!
The thing is, if windows arent able to "detect" the driver-set you are pointing at, then you need to "enforce" to use it:
1) Update Driver Software
2) Browse my computer for driver software
3) ****** LET ME PICK FROM A LIST OF DEVICE DRIVERS ON MY COMPUTER *****
use the ADB drivers for the NEO V and it should work.

[Q] Help restoring my rooted, S-OFF, moonshine DNA to stock

Hey!
This is my first time posting, but I have read tons of threads on here over the last year or so with my Droid DNA.
A while ago, I rooted my DNA, and unlocked the Bootloader, and used moonshine for S-OFF. I now want to undo all that I have done. Wiping data is no issue, I backed up all my info. I plan to get a new phone soon. Basically, I can't get adb drivers to work. So I deleted my drivers, and installed the ones mentioned in the thread linked below, and I can't find how to get these drivers to work.
My plan is to follow this thread, using step 3 (for moonshine). I have TWRP installed, and flashed the lock_bootlader.zip file provided there. I cannot get adb to work, however, for the next step. For example, "adb devices" returns no devices. And thus i cannot use adb commands. When I run "adb devices", it shows this. What do I do??
Thanks
Some more clarification:
I might also add that Device manager shows my phone as "HTC6435LVW", under "Portable Devices". It seems to recognize it as an MTP Device when I try to update the drivers, and won't let me update the drivers, because "The best driver software for your device is already installed".
In addition, HTC Sync Manager does not recognize my phone either. I should mention that I already chose "Reset Phone" from the Settings menu, and then also did a Factory Reset from TWRP.
I'm so confused by all this - Why can't I get ADB to recognize it?? I have been and will continue to be searching for solutions to this problem here on XDA and also on Google. And do I even need to do all this to give my phone back to Verizon?
Try getting the drivers from PDAnet. If you are using Windoze 8 or 8.1 , good luck.
RLGL said:
Try getting the drivers from PDAnet. If you are using Windoze 8 or 8.1 , good luck.
Click to expand...
Click to collapse
I tried that, it gets stuck at the USB Driver Installation page, when it asks to connect your phone. I have USB debugging enabled, and I even installed PdaNet on my phone to try to use their "USB Mode". The DNA has not USB options for Mass Storage, etc like the pdanet driver help page ( pdanet . co / driver ) (It wont let me post a link because I'm a new user, sorry) tells me to look for.
Windows device manager does not recognize it as an Android phone, but instead as a portable device, could this be a problem?
Thanks for your reply
I am very interested in this as I am having a similar problem. This is the guide I attempted numerous times with no success http://forum.xda-developers.com/showthread.php?t=2293919.
av ed said:
I am very interested in this as I am having a similar problem. This is the guide I attempted numerous times with no success http://forum.xda-developers.com/showthread.php?t=2293919.
Click to expand...
Click to collapse
Ok thanks I will try this when I get home. Glad to see I'm not the only one with the problem!
EDIT: Thats the thread I am following, as I stated in the OP.
[/URL]
antrom1818 said:
I tried that, it gets stuck at the USB Driver Installation page, when it asks to connect your phone. I have USB debugging enabled, and I even installed PdaNet on my phone to try to use their "USB Mode". The DNA has not USB options for Mass Storage, etc like the pdanet driver help page ( pdanet . co / driver ) (It wont let me post a link because I'm a new user, sorry) tells me to look for.
Windows device manager does not recognize it as an Android phone, but instead as a portable device, could this be a problem?
Thanks for your reply
Click to expand...
Click to collapse
My device manager shows 2 entries:
Portable device
HTC6435LVW
and
Android USB Device
My HTC
You did not state the OS your computer has.........
See post from Santod040
RLGL said:
[/URL]
My device manager shows 2 entries:
Portable device
HTC6435LVW
and
Android USB Device
My HTC
You did not state the OS your computer has.........
See post from Santod040
Click to expand...
Click to collapse
Windows 7, and my Device Manager does NOT show the Android USB Device>My HTC. Thats the problem that I am asking for help with, the USB drivers.
antrom1818 said:
Windows 7, and my Device Manager does NOT show the Android USB Device>My HTC. Thats the problem that I am asking for help with, the USB drivers.
Click to expand...
Click to collapse
Try a different cable.
RLGL said:
Try a different cable.
Click to expand...
Click to collapse
Thanks for the suggestion, I will try it when I get home and report back with an edit to this post!
EDIT: Nope, didn't work. Momentarily, I got it to install drivers. During that time, adb worked but not fastboot. So then I deleted the drivers to try to reinstall for fastboot, and now neither of them works.

HELP!! can't unlock boot loader!

Hey guys I'm trying to unlock the boot loader through the all in one toolkit but it keeps saying device not find! All drivers installed correctly and the phone is being picked up through mass storage and connects to computer fine. I also have sdk tools installed and HTC drivers installed but the tool kit still didn't find phone. Also I run ADB devices and it didn't show up. Any ideas?
Sent from my HTC One_M8 using xda app-developers app
jonathan413 said:
Hey guys I'm trying to unlock the boot loader through the all in one toolkit but it keeps saying device not find! All drivers installed correctly and the phone is being picked up through mass storage and connects to computer fine. I also have sdk tools installed and HTC drivers installed but the tool kit still didn't find phone. Also I run ADB devices and it didn't show up. Any ideas?
Sent from my HTC One_M8 using xda app-developers app
Click to expand...
Click to collapse
Did you try closing HTC Sync Manager?
Make sure and exit completely, right click and exit in the system tray
Yeah I've tried that. I think I've done everything and adb/toolkit will not read my phone but everything else is and all drivers installed perfectly. I'm just at a loss. Mostly all androids I've had have all been read quickly especially my last phone the note 3
Sent from my HTC One_M8 using xda app-developers app
jonathan413 said:
Yeah I've tried that. I think I've done everything and adb/toolkit will not read my phone but everything else is and all drivers installed perfectly. I'm just at a loss. Mostly all androids I've had have all been read quickly especially my last phone the note 3
Sent from my HTC One_M8 using xda app-developers app
Click to expand...
Click to collapse
Not sure it would matter since you're running commands from ADB but did you turn off fast boot in the power options? Also, I know there's a tool somewhere here on XDA where you can remove all of the android drivers and start fresh. I want to say it's called USBDeview. It was part of the WugFresh nexus 10 toolkit. I used the tool to get rid of all my samsung drivers and also HTC drivers so I could start fresh
Here's a link to the toolkit. Try using the driver installation guide there, it has the tool in it I used to get rid of all the android devices to start fresh.
http://forum.xda-developers.com/showthread.php?t=2015467
This is assuming your drivers are the problem which is what it sounds like
Edit: just use that toolkit for the USBDeview tool, not to unlock your device as it is for the nexus 10. Lol sorry had to just make sure
TheEmpyre said:
Not sure it would matter since you're running commands from ADB but did you turn off fast boot in the power options? Also, I know there's a tool somewhere here on XDA where you can remove all of the android drivers and start fresh. I want to say it's called USBDeview. It was part of the WugFresh nexus 10 toolkit. I used the tool to get rid of all my samsung drivers and also HTC drivers so I could start fresh
Here's a link to the toolkit. Try using the driver installation guide there, it has the tool in it I used to get rid of all the android devices to start fresh.
http://forum.xda-developers.com/showthread.php?t=2015467
This is assuming your drivers are the problem which is what it sounds like
Edit: just use that toolkit for the USBDeview tool, not to unlock your device as it is for the nexus 10. Lol sorry had to just make sure
Click to expand...
Click to collapse
well thats the problem. ADB isnt recognizing the phone but the rest of the computer is.
jonathan413 said:
Hey guys I'm trying to unlock the boot loader through the all in one toolkit but it keeps saying device not find! All drivers installed correctly and the phone is being picked up through mass storage and connects to computer fine. I also have sdk tools installed and HTC drivers installed but the tool kit still didn't find phone. Also I run ADB devices and it didn't show up. Any ideas?
Sent from my HTC One_M8 using xda app-developers app
Click to expand...
Click to collapse
umm, did you enable developer options and enable usb debugging? if you type adb devices and nothing shows up, its not going to work. You should learn how to do it all manually anyways. It could save you in the future. Go to htc dev site and it walks you through it for windows and mac. VERY easy. You need to learn to use fastboot commands. Msg me if you can't get it done.
jonathan413 said:
well thats the problem. ADB isnt recognizing the phone but the rest of the computer is.
Click to expand...
Click to collapse
Right, and I guess I'm saying that it may be worthwhile to try cleaning out your drivers and then starting from scratch with HTC driver and android interface driver. When I cleaned out mine I had several duplicated. After removing them I was able to connect to my device just fine. I can't think of another reason why your device wouldn't connect
an0ther said:
umm, did you enable developer options and enable usb debugging? if you type adb devices and nothing shows up, its not going to work. You should learn how to do it all manually anyways. It could save you in the future. Go to htc dev site and it walks you through it for windows and mac. VERY easy. You need to learn to use fastboot commands. Msg me if you can't get it done.
Click to expand...
Click to collapse
ive never had any problems with command ADB DEVICES showing the connected device until this phone. I CANT use htcdev because it makes me download some file called "fastboot-win.zip" and after extracting it wont opne and gives me error message of some missing file which is indeed not missing. And dont you need ADB when you get the unlock token anyway? never had this type of issue before.
TheEmpyre said:
Right, and I guess I'm saying that it may be worthwhile to try cleaning out your drivers and then starting from scratch with HTC driver and android interface driver. When I cleaned out mine I had several duplicated. After removing them I was able to connect to my device just fine. I can't think of another reason why your device wouldn't connect
Click to expand...
Click to collapse
there is no other drivers showing up other than HTC's. and ive reinstalled it at least three times. everything is working except ADB recognizing the phone.
jonathan413 said:
ive never had any problems with command ADB DEVICES showing the connected device until this phone. I CANT use htcdev because it makes me download some file called "fastboot-win.zip" and after extracting it wont opne and gives me error message of some missing file which is indeed not missing. And dont you need ADB when you get the unlock token anyway? never had this type of issue before.
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Click to collapse
You must enable usb debugging to use adb on htc. go, settings, about and click on build like 10 times until it says developer options, then go to settings/developer options and turn on debugging. adb will not work on stock rom unless you do this.
Do you have the fastboot application in addition to the ADB application in the directory from which you are running commands? You absolutely need fastboot to get your unlock token.
Also just to clarify, what exactly does it say when you try to run ADB commands? Simply "device not found?"
an0ther said:
You must enable usb debugging to use adb on htc. go, settings, about and click on build like 10 times until it says developer options, then go to settings/developer options and turn on debugging. adb will not work on stock rom unless you do this.
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Click to collapse
thats already checked. just unistalled all duplicate drivers and started fresh. now there is 3 drivers not installing. CDC serial, Android phone, and CDC serial again. not sure why that one installs twice but it failed anyway..those 3 will not install for the life of me.
TheEmpyre said:
Do you have the fastboot application in addition to the ADB application in the directory from which you are running commands? You absolutely need fastboot to get your unlock token.
Also just to clarify, what exactly does it say when you try to run ADB commands? Simply "device not found?"
Click to expand...
Click to collapse
in the toolkit it says "device not found"..when i run ADB devices it says "list of devices" but shows nothing. Now when i run the command it says in missing some .DLL extension file
Reboot your computer, install HTC sync manager again, then plug in your phone and drivers should install properly. But of course uninstall or close sync manager before you start running commands again
newest adb? usb 2 port? I have a mac so its a little different, but i had to update my adb when kit kat came out.
TheEmpyre said:
Reboot your computer, install HTC sync manager again, then plug in your phone and drivers should install properly. But of course uninstall or close sync manager before you start running commands again
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Click to collapse
ok i followed your instructions and yes all the drivers installed correctly, thank you. BUT now i run the toolkit and now it says "error: device offline".
an0ther said:
newest adb? usb 2 port? I have a mac so its a little different, but i had to update my adb when kit kat came out.
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Click to collapse
not sure. i dont keep ADB on my computer. I download it only when I need to. But i followed the instructions from the other user but now i get this message. "error: device offline".
Do you get the same result when you run 'adb devices' in command prompt? Also uncheck verify apps and unknown sources in security. And I just want to make absolute certain you have usb debugging enabled once more
TheEmpyre said:
Do you get the same result when you run 'adb devices' in command prompt? Also uncheck verify apps and unknown sources in security. And I just want to make absolute certain you have usb debugging enabled once more
Click to expand...
Click to collapse
ok so i ran the toolkit for the 3rd or 4th time and it rebooted in fastboot to obtain my token to unlock. but when i enter the token into htcdev website it keeps saying its wrong length. i checked over and over and its the right length and im copying what i see from the htc dev website instructions but three times i get wrong token length.
ok i got the code to work..now onto the next step.if i have problems ill be back here.

Looking for Older HTC Sync Manager installer/Rezound drivers

So I'm troubleshooting an issue I'm having with a nonbooting Rezound. Long story short, the battery ran down while in recovery (Philz Touch) and now it won't boot into ROM, bootloader, or recovery. I can't get the charging light to come on for more than a few medium flashes and one long flash when plugged in (wall, usb, 24+ hours). I can't even get it recognized on usb with the battery pulled and the "adb devices" command. I plug it in and I hear the usb connection sound but my computer shows an error for ADR6425lwv in device manager and tells me the driver isn't installed/needed which I suspect is the problem.
I recently uninstalled all things HTC to S-off my new One M8 (per firewater instructions) and now that I'm having these problems with drivers I want to reinstall HTC Sync for the drivers. However, I see that the Rezound is conspicuously missing from the list of supported devices on the HTC Sync website. Does anyone have an older installer or know of another way to ensure I actually have the necessary drivers for the Rezound? Win7 x64. Thanks in advance.
If you're rezound died in CWM (pretty much philz) you might need to follow this guide.. See if it works.. Worth a shot I guess :/ http://forum.xda-developers.com/showthread.php?p=27428049
Sent from my Rezound running PAC-Man with SENSE!! 4.4.2 S-OFF
pball52998 said:
If you're rezound died in CWM (pretty much philz) you might need to follow this guide.. See if it works.. Worth a shot I guess :/ http://forum.xda-developers.com/showthread.php?p=27428049
Click to expand...
Click to collapse
pball52998 said:
If you're rezound died in CWM (pretty much philz) you might need to follow this guide.. See if it works.. Worth a shot I guess :/ http://forum.xda-developers.com/showthread.php?p=27428049
Click to expand...
Click to collapse
Thanks for the response. I get the short blinks followed by one long one just like this which I assume tells me my phone is ready to receive adb commands. However, as I said earlier, adb returns nothing with the "adb devices" command. Therefore I can't send reboot or flash commands. It's looking more and more like a basic driver issue to me. I just can't find the driver and it looks like HTC sync doesn't contain it anymore. Could someone at least give me the driver version from device manager to help me with Google search terms?
http://sleezers.blogspot.com/2012/01/download-htc-rezound-driver-and-pc-sync.html?m=1 here's what I used. Worked perfect for me... Also with the phone is off. You won't get any thing back with your trying adb. I'm pretty sure you only get it in recovery or when the phone is in USB debugging mode. Or that's the only time I've gotten it to work
Sent from my Rezound running PAC-Man with SENSE!! 4.4.2 S-OFF
pball52998 said:
http://sleezers.blogspot.com/2012/01/download-htc-rezound-driver-and-pc-sync.html?m=1 here's what I used. Worked perfect for me... Also with the phone is off. You won't get any thing back with your trying adb. I'm pretty sure you only get it in recovery or when the phone is in USB debugging mode. Or that's the only time I've gotten it to work
Click to expand...
Click to collapse
Hey nice find although it turns out I didn't need it. I had an Unbuntu Live CD booted on my laptop for a completely unrelated project and all of the sudden my phone booted up. It was still connected to the computer but only because I had forgotten about it. I don't even know what made it turn on, I wasn't touching it and didn't have adb installed since it was only a live CD. Anyway, it booted up and I let it sit and charge for an our or so. When I was done with Unbuntu, I rebooted into Windows, plugged the phone in and bingo, it found/installed the drivers. I can explain neither my initial problem nor the random unprompted solution. I'm sure glad it's up and running again though. Thanks again for the link.
:good: whatever makes it work man
Sent from my Rezound running PAC-Man with SENSE!! 4.4.2 S-OFF

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