[Q] headphone jack issue. - Galaxy S III Q&A, Help & Troubleshooting

Hello everyone, I am having an issue with my galaxy s3. The problem is that I can't remember when this issue started and if it's a software or hardware issue.
This only happens sometimes and I've tried different headphones and it happens with all the headphones I have and once again it happens sometimes.
When I am trying to listen to music, sometimes the music plays through the headphones (most of time this is what happens) but sometimes the music (with the headphones plugged in) plays through the loudspeaker. I think it could be a hardware issue from the fact that sometimes while listening to music the music stops as if I had disconnected the headphones from the jack when in fact they're still plugged in.
Since it happens sometimes I'm not sure it's a hardware issue and I should get it changed. I haven't rooted or changed anything. Stock dbt international S3. Could this be a software issue or a hardware issue?
Any ideas or suggestions? Thanks in advance!
Sent from my Galaxy.

No one?
Sent from my GT-N7100 using Tapatalk 2

Most likely hardware.
It sounds like a hardware issue, it is common with headphone jacks.
You could try a few things though, like cleaning the headphone jack with Q-Tips, trying different headphones and using a different app to play music.
Have you put extra stress on the headphone jack? Or dropped the phone badly?
If all else fails, backup your apps, contacts, pictures and all other personal data and install stock firmware using Kies.
Best of Luck!

Mine does this too sometimes. Omega latest version 34 here. Headphones I use are Sennheisers made for iphone. They are not totaly compatible with Samsung running android.

Yeah, I'm running completely stock! Maybe I'll give it a clean with some alcohol and a q tip. If that doesn't work I'll reset and wait for the next update. If it isn't fixed by then, then I'll be exchanging it under warranty.
Any other suggestions?
Sent from my GT-N7100 using Tapatalk 2

Are you sure it has the same issues with stock headphones? Mine not. Its more like an incompatibility with headphones made for IOS/iphone, an issue that is not present at all on HTC phones for instance. Therefore Im in serious doubt that this is either a problem covered by the guarantee or solved by cleaning with alcohol. Keep us posted.

I'd like to update:
After updating to 4.1.2 I'm still having the same issue. I cleaned it out with alcohol and a Q-tip, and it worked! for all of 10 minutes... I plugged and unplugged maybe 20 times and it worked fine every time. I set it down for about an hour and then I came back and tried it again and it didn't work!
This is frustrating. After Xmas I'm going to format it and set everything back to factory (no apps, no data, nothing!) and see if that fixes it. I guess it could be an error somewhere with an app or software.... If that doesn't fix it right off the bat then I'm taking it in.... Unless any of you have any suggestions!

Related

[Q] Headphone Jack Troubles

Has anyone else experienced issues with their headphone jack? Last week, my headphone jack started acting flaky.
While listening to a podcast (doggcatcher), music would start playing randomly (so I thought). I investigated a little bit and it seemed that my phone thought I unplugged my headphones. I found that I could cause this to happen by wiggling the headphone plug - it would either cause static, volume changes or make the phone think I unplugged it. Once I experienced my first problems, my DX2 would be unusable for listening to audio.
I exchanged my orginal (just under a month old) DX2 for another one at Best Buy Mobile. One day later, with a new phone, the symptoms started again.
I have experimented with different headphones, and even different audio cables.
Is this a known issue or am I just having bad luck? I don't want to keep exchanging my phone every week/month.
I think it is a known issue but I've read it is software related. Hopefully an update will fix it. I miss Pandora! Lol
Sent from my DROID X2

[Q] Atrix thinks wired headset button is CONSTANTLY BEING PUSHED

Music plays fine out of the wired headset...it always has. The headset has functioned properly until about two weeks ago. At that time, my Atrix began to think that I was pressing the headset button. Constantly. Over and over. Any time the screen is on with the headset in, it redials automatically. When the screen is off, it does it too, because when I turn the screen on, it gives me the vlingo vs. voice command box. Also, when I make a call with the headset plugged in, the other person can somehow not hear me at all, until they call me back, and it's fine. The phone thinks the headset button is being pressed once every few seconds. THIS IS INCREDIBLY ANNOYING.
I know it's not the headset, because I've tried three different headsets (two by Motorola, both the 'official' wired headsets of the Atrix, and one third-party), all with the same result. Also, it's not just my phone! Oddly enough, I replaced my Atrix with AT&T's warranty, and THE NEW PHONE HAD THE SAME PROBLEM.
Has anyone else experienced this, or have the slightest clue what is going on? I've looked around the internet for weeks now and I haven't seen a single instance of it. Pleeeeease. This is brutal.
My headset with mic and button does not have any issues. Its the bose MIE2 mobile phone headset.
Yes I have experienced this as well and it is super annoying I will prob swap it out and hope I don't get another messed up one. Sometimes when I am in my car and connected to my bluetooth handsfree it'll do the same thing and start a song playing and I don't even push anything!!! Hope someone figures this one out.
theres defo something funny about the atrix headphone jack and remote controls.
At first my nexus one remote worked fine with it, but it started doing funny things, then flat out would go crazy (issuing commands without me touching it etc.)
Gave up and went wireless, now I only use wired @ the gyma dn they're just dumb headphones w/out remote
ME TOO!!
Yes, yes, and yes on having this problem. I use my headphones (SkullCandy FMJ) sometimes when riding my bike and yesterday all I kept hearing was "please say a command...did you say...I'm sorry please try again" over and over...hard to deal with at 70MPH!!! Hope this gets fixed, I thought it was my headphones, but it sounds like another GB issue. I don't have any problems when using my SENA SMH10 Bluetooth inside the helmet.
I had this same problem, mine got randomly solved. You could find how the wiring world for the Atrix and block that connection or cut off the controller on the headphone and solder your headphones back together.
Sent from my MB860 using XDA App
Thanks for the feedback, but a)I'm not looking to do any soldering or rewiring (I'm good with software mods, but not hardware mods), and b) it never happened until recently, then I swapped out the phone for a new Atrix, and it happened right off the bat - again with all three headsets. Tried a bluetooth, worked fine, no problem.
I tried a new headset (skull candy something-or-other) and it's been working so far, inexplicably.
I made a voodoo doll of my Atrix and poked it a bunch of times in its little voodoo headphone jack. Seems to have done the trick. I'd recommend that method.
I have this problem too with my headphones from my Sony x1, or x10. I cant remember which one. But as soon as I plug them in the phone goes nuts!
Which really sucks because they are they best headset/ headphones I have ever used for my funny shaped ears.
I think mine fixed after I dropped it and the headphones came out Anyways as long as its resolved that's awesome.
Sent from my MB860 using XDA App
Anyone having the problem using the pure music widget, by any chance? Uninstalled that and hasn't happened since with any headset.
Sent from my MB860 using XDA Premium App
i also started to experience this issues.At first i thought it is kernel or ROM issue but then after multiple test and experiment it is the Atrix 3.5mm headset jack is the culprit.If im not mistaken it is due to pressure contact sensor inside headphone jack.Please anyone know how to rectify this kind of problem do post your solutions for us.TQ
rknight68 said:
Yes, yes, and yes on having this problem. I use my headphones (SkullCandy FMJ) sometimes when riding my bike and yesterday all I kept hearing was "please say a command...did you say...I'm sorry please try again" over and over...hard to deal with at 70MPH!!! Hope this gets fixed, I thought it was my headphones, but it sounds like another GB issue. I don't have any problems when using my SENA SMH10 Bluetooth inside the helmet.
Click to expand...
Click to collapse
You bike at 70MPH? Holy.
so no one found a real fix or solution for this problem? Maybe we need to make a petition and submit to motorola
I had the same problem with a BB9700. It ended up being a damaged headphone jack. I figure some crap from my pocket had been in the jack when I plugged in the head set. Which jammed everything into it wrecking the receiving end of things.
Luckily I had a spare housing which came with a new jack. I'm not sure if it's as easy to replace on the Atrix since I haven't had the opportunity to tear it apart yet.
Power amp has settings that fix my controls and it works great.
Sent from my MB860 using XDA Premium App
Still no one ever face this kind of problem?
Can anyone confirm that this could fix our problem? http://forum.xda-developers.com/showthread.php?t=1301998
I have same problem too. But I have this problem on stock ROM and CM10.1 (with 3.1 kernel) ROM. I don't have this problem with any other ROM.

No audio from speakers, low volume with headset plugged in

So, my device was working just fine all day, got in the car and plugged in the AUX port and the volume was very very low, unplugged it and all of the sudden my speakers don't work. Not even a hint of sound. I was running an AOKP ROM, so I did a big bad wipe & flashed TrickDroid and there's STILL nothing. AOSP or Sense I get no audio.
There was no kind of strange noise indicating I had blown a speaker, and it wasn't turned up very loud either. Hardware failure? Is there some kind of strange RAM setting that may be blocking audio? Is there anything I can do before I call HTC?
Also, I'm not 100% clear on how this warranty business works. Obviously, I flash custom ROM's so is there anything I need to do to prepare the device to be sent in to HTC?
This is the exact issue i had a few weeks ago, and I had to do a warranty because nothing fixed the issue, even a nandroid back to my original stock did not fix the problem.
I sort of have the same problem but not exactly. I was just using the speakers on the phone and it just popped and stopped working altogether. I have no idea if it's a hardware problem either.
JacksonS918 said:
I sort of have the same problem but not exactly. I was just using the speakers on the phone and it just popped and stopped working altogether. I have no idea if it's a hardware problem either.
Click to expand...
Click to collapse
Are you on stock Rom and/or did you flash any audio mods prior to this?
Sent from my HTC One using xda premium
I am having this exact problem. The last time my speakers or earphones worked was before I plugged an AUX cable in my car. The speakers never turn on for any application and the earphones are very very low volume. Im thinking about sending it in for repair.

[Q] Problem with noise cancelling headphones?

Hey there,
Today I decided to eventually officially get the xperia z2 so I opened the headphones and plugged them in. They're absolutely amazing, better than anything I've had so far in terms of in-ear headphones. However, I noticed a problem. Not sure if it's just me with faulty headphones but when they're plugged in and they're not like leaning a certain way, there's extreme noise, songs randomly change, Google Search app randomly opens etc. If I spin the headphones while they're plugged in as in just turn the 3.5mm jack around while it's in the hole, songs stop playing, there's really loud noise too. Have I got faulty headphones or a faulty headphone jack/phone?
Thanks in advance for any help! If some of you could please try reproduce this with your noise cancelling headphones and report back I'd appreciate it tremendously!
P.s it might be worth nothing I did put the phone in a bit of water for about 10 seconds just to test it is waterproof and I assume the headphone jack is too so it shouldn't be that right?
Jack might take upto few hours to dry up, says so in user manual
Sent from my D6503 using Tapatalk 2
feis said:
Jack might take upto few hours to dry up, says so in user manual
Sent from my D6503 using Tapatalk 2
Click to expand...
Click to collapse
That's weird. I did the whole water thing yesterday afternoon so it's easily been over 24 hours and it has been heating up like crazy today because I've been using it so much so it should've dried up by now surely?
Thanks for your reply! :good:
Yeah it should be fine by now, then probably faulty jack or headphones as this is first time i hear this problem.
Sent from my D6503 using Tapatalk 2
feis said:
Yeah it should be fine by now, then probably faulty jack or headphones as this is first time i hear this problem.
Sent from my D6503 using Tapatalk 2
Click to expand...
Click to collapse
Just tried a standard pair of headphones they seem to work fine with no interference and no random music stoppages. If I spin the NC headphones while it is plugged in, I hear noise only in the right headphone. The noise specifically sounds like how it would if you were on the phone to someone and they were tapping their headphone mic on their end then the music stops. Hmm guess I'll be going back to get them swapped tomorrow!
Thanks again!
Edit: Just tried the headphones on my laptop and they seem to be working fine regardless of position. I think it may be the jack after all. Will be taking phone in to be swapped/repaired tomorrow.
Im no professor in these things, but i think nc headphones have more contact points compared to usual headphones, so if say 1 of those extra contacts were messed up, only z2 would react to it while laptop would ignore it and use them as conventional headphones. Just my theory, dont know how valid it is
Sent from my D6503 using Tapatalk 2
feis said:
Im no professor in these things, but i think nc headphones have more contact points compared to usual headphones, so if say 1 of those extra contacts were messed up, only z2 would react to it while laptop would ignore it and use them as conventional headphones. Just my theory, dont know how valid it is
Sent from my D6503 using Tapatalk 2
Click to expand...
Click to collapse
Yeah I feel like either one of the points are messed up on the headphones or one of the contact points in the jack is messed up. I'll have to go in store tomorrow and try another pair of 5 contact point headphones as I don't have any others with me. I'll update tomorrow afternoon thanks again for trying to help! :good::highfive:
I have exactly the same problem, 10 - 15 minutes after a brief bit of radio in the bathroom, but the phone wasn't inside the actual shower, I plugged my noise cancelling headphones in and immediately heard a couple of small pops. Thought nothing of it to be honest, but as my journey to work went on the noises got louder and more distorted and seemed to be being caused by the background noise itself. Then the phone just went mental, started getting very hot and taking me to the Smart Connect App for no reason, the speakers stopped working completely, could call people, but not hear anything (dial tone or voice), even after multiple re-starts nothing. Tried calling my phone from my desk phone and the speakers were working for ringtone/notification, but not music and voice! Then after turning it off and leaving it for a while, things seemed to come back to normal, but then I tried plugging the headphones in and once again the phone went mental. Running stock ROM, unrooted on 17.1.A.2.55 (STILL!) I'm a bit miffed to say the least. The phone has in some respects exceeded my expectations, but sometimes feels like a half-baked product.
Now the phone isn't recognising the noise cancelling headphones at all and the phone has mad battery drain and random volume issues (alarms are refusing to silence and quiet, then loud speaker volume) considering I was in a steamy room and not actually immersing the device in water.. This totally sucks going to Sony store tomorrow..
OK just an update on what's been happening with my phone/headphones since my last post. Went to Sony store (and three store) and was basically told "meh, phone Sony" so I called 08705237237 and the girl on the phone told me to "repair the software" first and if this don't fix the problem then send headphones in for repair! As for the headphones, they are no longer recognised as noise cancelling ones for 99% of the time, when they are recognised, they make the phone go utterly mental and freeze up! Very annoying. Will try software repair and report back. Will this error affect the use of the stm10 mic I have on preorder, will have to see..

XPERIA Z5 COMPACT | - AUX PROBLEM - | Lag

Hellllllllllllllllllllllllllllllllllo XDA peeps.
so ages ago we all got the marshmallow update and i must say, issues have been a real thing. I did consider ROMS but too risky as i use this phone daily for business's and such.
Anyway so one problem I can not find across the whole internet is the AUX cord problem, now when i drive, I plus in the cord and this notification appears saying "Headset is connected" then disappears, then repeats almost 8 times and lags my phone which after this, goes to normal and finally works. However!
I found that in lollipop I had never had this issue, I just plug in and it works perfectly. As well as this, I found its not a hardware issue, reason being is that other headphones work, every set of headphones i plug in work like a charm.
I have cleared data and cache from smart connect, even disabled it and nothing. Ive booted in safe mode, nothing.
I really just want this sorted as I love this phone, I do. Im not sure if this is a Marshmallow update bug or something but if any fix can be found or advised to me; Id love you forever, because i miss being able to just plug in and play and not waiting for this bug to simply calm itself from this spasm.
Lag is an issue, I have no clue why but it seems the newest update caused things to get hot, lose alot of battery quick and just plain ol' lag. Any fixes on this to is perfect, at the moment though I iwsh to get the AUX cord fixed as a priority to lag.​
Anyway, thanks guys and hope to hear something soon! After all, this is a 007 phone, bond never had these issues
Are you sure its not the physical connection on your phone? May it happened to get damaged when you upgraded MM.
Headphones work fine for me. I recently got a rental car with no bluetooth and bought a cheapo stereo cord to hook to the car's speakers and I saw this occur. No lag though. The major annoyance was that goggle play music would stop thinking the headset was unplugged. After some dangerous debugging while driving, it seemed like one end of the chord was defective. When I swapped the problem went away.
eng3 said:
Are you sure its not the physical connection on your phone? May it happened to get damaged when you upgraded MM.
Headphones work fine for me. I recently got a rental car with no bluetooth and bought a cheapo stereo cord to hook to the car's speakers and I saw this occur. No lag though. The major annoyance was that goggle play music would stop thinking the headset was unplugged. After some dangerous debugging while driving, it seemed like one end of the chord was defective. When I swapped the problem went away.
Click to expand...
Click to collapse
Literally nothing hardware related, the cord in my car works fine with other devices. It's very weird and as I say, I did a short test and found that lollipop on this device actually creates no problem, I then updated tonight and found it happens again.
I think it's more software related and I hope android N is just a pure wave ?
I have the same issue.
So so many problems with this phone ?
I have the same problem as well. What I do is plug the jack, wait for it to finally recognize it and then launch the app I need

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