[Q] Phone stops charging - Galaxy S III Q&A, Help & Troubleshooting

Hello!
I've experiencing a weird issue with my phone recently. Some of the custom roms when installed function smoothly without any hindrance. After a couple of days the phone just refuses to charge.
The other day the battery percentage on the phone dropped from 47% to 46% when i had kept it to charge.
Does anybody know how can I fix this issue??
Thanks in advance..

I have read some posts in several other forums about this problem, in many cases, the reason is a faulty usb cable, even the one provided originally with the device, try with another good quality cable, another cause could be some dirt inside the usb port in the device, even a tiny piece of lint can cause trouble, inspect both, cellphone and cable, luck.

Thanks
winol said:
I have read some posts in several other forums about this problem, in many cases, the reason is a faulty usb cable, even the one provided originally with the device, try with another good quality cable, another cause could be some dirt inside the usb port in the device, even a tiny piece of lint can cause trouble, inspect both, cellphone and cable, luck.
Click to expand...
Click to collapse
Thanks a lot for the suggestion. I just plugged in my old Nokia N8 cable into the Samsung adapter and it seems to be charging away to glory
Thanks a lot!!!

Related

USB port problem (charging issues)

I haven't seen any similar threads and I'm sorry if there is already an existing one.
My X10 USB port has suddenly gone wonky. At first the phone had no problems charging, but when trying to connect to the computer, the cable had to be held in a certain position or it would not connect. This later began to affect charging as the usb cable had to be held in a certain position to charge. Now even after wiggling around the USB cable and reinserting the battery, the phone will not charge.
Given that the USB port used to work while being held in a certain position, it seems that this is a hardware issue. After finding nothing here, I searched the interwebs and found that poorly soldered USB ports are actually a fairly common problem on the X10.
I was wondering if anyone else has experienced this problem or has any insights?
tinythetiger said:
I haven't seen any similar threads and I'm sorry if there is already an existing one.
My X10 USB port has suddenly gone wonky. At first the phone had no problems charging, but when trying to connect to the computer, the cable had to be held in a certain position or it would not connect. This later began to affect charging as the usb cable had to be held in a certain position to charge. Now even after wiggling around the USB cable and reinserting the battery, the phone will not charge.
Given that the USB port used to work while being held in a certain position, it seems that this is a hardware issue. After finding nothing here, I searched the interwebs and found that poorly soldered USB ports are actually a fairly common problem on the X10.
I was wondering if anyone else has experienced this problem or has any insights?
Click to expand...
Click to collapse
this happened to me too, are you using the usb that came with your phone? because when mine broke i bought a new cable and everything worked fine so try the cable on a different phone and see if it charges
Sent from my X10a using XDA App
I have tried 3 different USB cables, including the one that is included with the phone. Thanks for your input.
My last x10 went down the same way. I had to buy an external battery charger which was a royal pain. SE refused all knowledge of this defect.
tinythetiger said:
I have tried 3 different USB cables, including the one that is included with the phone. Thanks for your input.
Click to expand...
Click to collapse
whoa not cool how long have u had your device?? will se fix it?
Sent from my X10a using XDA App
The problem is most likely due the actual design of the phone, where the USB connector is not properly strain-relief. This causes the solder joints to break, and ripping off the solder pads after a while. You used to be able to charge your phone because the pads very only "lifted" but after a while they become completely broken. I'm currently still in the process of trying to figure out whether it would be possible to repair those connections by finding an alternate location to solder the connector pins.
I've had my x10 since April when it launched. Other than this it has been rock solid, but this is really disappointing considering how tank my old W810i was.
I also think that there is either a problem with the design or the manufacture of the phone because it's somewhat common, as it does appear that the soldering of the USB port is not very good.
Looking around the internet, it doesn't seem like SE acknowledges this problem, but luckily it's still under warranty with Rogers for a replacement. I still want to get this issue out on this forum though, because I think it should be something that people are aware of.
I had the same problem a while ago. Called Orange France and they replaced my phone without any comments. If your phone is still under warranty you should go to your provider.
Hey guys. I need help returning my x10 back to stock without a usb cable. I have an AT&T x10a, but unfortunately the other day one of the pins in my usb module (ground, I believe-pin 1) snapped off. I can't charge or connect my phone at all.
Is there any way of flashing the phone back to stock AT&T firmware using like a terminal emulator so I can send it back to AT&T? Btw - the phone is running Nordic 2.1 and it's rooted. Thanks for anyone who can help.
Sent from my X10a
I was looking through the forums for a method like this too but couldn't find one so far. Perhaps you could figure out what makes it look like it's on stock firmware:
i.e. change the boot screen, change the model to x10a, unroot and make it look as much as possible like stock.
Look at the "broken usb connector" thread
Sent from my X10i using XDA App

[Q] Returning My X2 with Eclipse ROM

After a good long while my X2's microSD port stopped working. So now I can't charge it, or connect it to my computer. I took it to a Verizon Wireless store and they confirmed that the port looks fine, but doesn't work. They had me a replacement shipped. I have the one they just sent me working fine, but I have to return my old one. The old one with the messed up port has Eclipse v2.3 on it, and I don't know how to get it back to a stock ROM without being able to connect it to my computer. It says in the shipping paperwork that they can charge me the full retail price for several reasons, including "software alterations." I can get to the stock bootloader of course, but bootstrap requires me to be plugged in to the AC charger. Any help would be appreciated. Thanks guys.
When you say doesn't work... do you mean absolutely zilch or will it charge?
Nothing
tallyforeman said:
When you say doesn't work... do you mean absolutely zilch or will it charge?
Click to expand...
Click to collapse
I mean absolutely zilch!
Have you tried wiggling the USB plug on your cable when it's connected? Sometimes, it might be really loose. I'm assuming you and Verizon tried, especially if you took it to Verizon and they confirmed it wasn't working.
I'm also assuming you've tried different cables just in case? I do know that if you don't use a cable that was made specifically for the X2, it might not have enough power to charge. I have noticed that with my RAZR (and my X2 before that), using USB cables and chargers that were NOT specific to the RAZR/X2 worked fine for a while and then they wouldn't work or worked sporadically. I would have to wiggle the cable to make it "register" but one slight movement would then cause the phone to say it was disconnected from the charger.
But, if I used the car charger or charging cable that came with my RAZR/X2, it worked fine.
I know some people have also tried bending in the outside part of the USB port more towards the inside so that it results in a tighter fit for the USB connector on your cable and that has worked. But, you definitely want to be careful if you're returning it.
Otherwise, it's probably something on the actual circuit board inside where the port has broken away from the logic board and is no longer registering to the phone when something is connected. At that point, I think you're done.
Thanks for the Ideas
iBolski said:
Have you tried wiggling the USB plug on your cable when it's connected? Sometimes, it might be really loose. I'm assuming you and Verizon tried, especially if you took it to Verizon and they confirmed it wasn't working.
I'm also assuming you've tried different cables just in case? I do know that if you don't use a cable that was made specifically for the X2, it might not have enough power to charge. I have noticed that with my RAZR (and my X2 before that), using USB cables and chargers that were NOT specific to the RAZR/X2 worked fine for a while and then they wouldn't work or worked sporadically. I would have to wiggle the cable to make it "register" but one slight movement would then cause the phone to say it was disconnected from the charger.
But, if I used the car charger or charging cable that came with my RAZR/X2, it worked fine.
I know some people have also tried bending in the outside part of the USB port more towards the inside so that it results in a tighter fit for the USB connector on your cable and that has worked. But, you definitely want to be careful if you're returning it.
Otherwise, it's probably something on the actual circuit board inside where the port has broken away from the logic board and is no longer registering to the phone when something is connected. At that point, I think you're done.
Click to expand...
Click to collapse
Thanks for the ideas, but I already tried all of those with no luck. There was about two days where I could still charge it with some manipulation of the connection, but no more.
What about a different battery, tried a ifferent one?? If the battery is shot, that can create a headache in its own world.
Battery's Good
tallyforeman said:
What about a different battery, tried a ifferent one?? If the battery is shot, that can create a headache in its own world.
Click to expand...
Click to collapse
Nope, the battery is fine. It's working well in replacement phone.

[Q] My S3 is not charging

Like a week ago my S3 9300 was taking longer and longer to charge now it won't charge at all, now is always stuck at 0% if i turn it off it will charge but very very slowly, i don't know if it's the phone or the battery maybe someone here had the same problem and could help me out a little, btw i have it with CM 10.1 thank you
Alejo
Had the same exact problem with my i9300, got it out of warranty repairs yesterday. Was using a custom rom, but the same thing happened when I finally managed to flash it back to stock (had to manually press the microusb-cable as hard as I could into the phone all the time in order to get the phone recognized while Odin was working, was the longest flash ever lol..).
Remember reading about cold solder joints etc before sending it off, so if your phone is out of warranty for some reason you could replace the charging port yourself. Replacement part costs ~5$ (eBay) and if you got the skills it shouldn't be too hard to replace.
EDIT: Actually mine didn't even charge when power off, so I was pretty certain it was a bad solder joint or some other physical problem.. Have you tried cleaning the usb port with pressured air or just blowing into the port? Could be some pins of the usb port blocked with debris. Also check your usb cables, there are those with 5 pins and those with only 4. Saw the difference in charging speed while the thing was still working.
zombie112 said:
Had the same exact problem with my i9300, got it out of warranty repairs yesterday. Was using a custom rom, but the same thing happened when I finally managed to flash it back to stock (had to manually press the microusb-cable as hard as I could into the phone all the time in order to get the phone recognized while Odin was working, was the longest flash ever lol..).
Remember reading about cold solder joints etc before sending it off, so if your phone is out of warranty for some reason you could replace the charging port yourself. Replacement part costs ~5$ (eBay) and if you got the skills it shouldn't be too hard to replace.
Click to expand...
Click to collapse
Well actually when i plug the phone into the PC it will recognize it and i can access the files in the SD card and Internal Memory and everything at the moment it's turned off and it's charging.
I have the problem that the phone only want to charge with soms chargers.
I can connect the phone to the original charger or to a pc or any device without problems, the phone will charge.
Even with an old blackberry charger (only 2 wires, no data) and car charger can i charge without any problem!
But when i connect the phone to the htc charger of my old phone, or to an iphone charger i see the phone is connected but it won't charge.
When i open batterymonitor i see that the charger is connected, but the phone still use his battery.
I tried this with all kinds of charders and all kinds of micro usb cables. Then i thaught there was maybe a resistor or chip or something build in some chargers, because i couls only charge with chargers with 2 wire cables.
Then i took a usb extension cable and i disconnected the two data wires so only the + and - 5V cables were left,
but still no success. If anybody knows where the problem is, please let my know
with kind regards! Martijn

Galaxy S4 won't charge.

Help! My Samsung Galaxy S4 won't charge or connect to a computer. I've tried different chargers, cables, plug in locations, car, 110, computer. There is no dirt. Connection is clean. I have a spare battery and both of them will charge on the battery charger. I have tried backed up roms. I have done a factory reset.
All of this and nothing helped. Am willing to try anything. Verizon is going to send me a refurb.
Help please.
Sent from my SCH-I545 using Tapatalk 4 Beta
Is there any indication of a connection being made? If not, you should just wait for the refurb. If you have rooted, I really doubt Verizon will honor the warranty on the broken phone. I wish you the best.
Sent from my SCH-I545 using xda app-developers app
sounds like contacts are on the phone side are damaged or the micro usb port is damaged.
Have you plugged into to a pc just to see if it can "see" the device and connect?
You stated it cannot connect to a pc, so i would suspect you have a bad micro usb port.
if you can connect, its not the port, and try taking an eraser and gently swabbing the contacts on the phone side.
also, make sure when you insert the battery there is an actual contact established. sometimes when pulling/pushing the battery in and out, those contacts sink further into the device and finally when you insert a batter the contact is very poor. you may need a tool or tweezer to just VERY, VERY GENTLY raise the contacts if they sunk in to far......but be careful not to pull too hard/much they can snap and you will probably void any warranty......
vwpiper said:
Help! My Samsung Galaxy S4 won't charge or connect to a computer. I've tried different chargers, cables, plug in locations, car, 110, computer. There is no dirt. Connection is clean. I have a spare battery and both of them will charge on the battery charger. I have tried backed up roms. I have done a factory reset.
All of this and nothing helped. Am willing to try anything. Verizon is going to send me a refurb.
Help please.
Sent from my SCH-I545 using Tapatalk 4 Beta
Click to expand...
Click to collapse
xander45 said:
sounds like contacts are on the phone side are damaged or the micro usb port is damaged.
Have you plugged into to a pc just to see if it can "see" the device and connect?
You stated it cannot connect to a pc, so i would suspect you have a bad micro usb port.
if you can connect, its not the port, and try taking an eraser and gently swabbing the contacts on the phone side.
also, make sure when you insert the battery there is an actual contact established. sometimes when pulling/pushing the battery in and out, those contacts sink further into the device and finally when you insert a batter the contact is very poor. you may need a tool or tweezer to just VERY, VERY GENTLY raise the contacts if they sunk in to far......but be careful not to pull too hard/much they can snap and you will probably void any warranty......
Click to expand...
Click to collapse
I am having the exact same problem. I have replaced the microUSB charging port on the phone and it still doesnt charge with the new port. I'm not sure what is going on. NEED HELP BIG TIME!!!
I'm having the same problem as well. It has been like that for bout a month or so now. I googled it and it seems to be a problem with the s3's and s4's. I'm not so worried about it as I have a spare battery charger and I have the wireless charging receiver on my s4 and it charges my phone just fine.
I had this exact problem I believe...tried several different chargers...everthing. Try turning the phone off and see if it takes a charge. When mine was off it would show a gray battery and vibrate every 5-10 seconds. I figured it was an issue with the charging/usb port but all of the sudden my phone started charging normally and is visible by a computer. Lasted for about 4 days and have been in the clear for about 3 days now. No clue what went wrong or why, but try what I mentioned above by charging with phone off for a half hour or so and see if it has charged at all. If you need a new USB port, not all GS4's have the same port, so you must get a verizon specific one (ebay). usually run about $20..or $65 installed at a phone fixing center. I didnt want to lose MDK, so I was prepared to just charge externally, but ended up not having to...yet
It happened to me also. I had some intermittent luck with blowing out the port with air from my air compressor. But in the end it just stopped working and Verizon sent me a refurbished one.
I Also have this problem!
PLEASE HELP!
I don't know why but my international galaxy s4 running cm 10.1.3 stable isn't charging...
I plug it in to the wall and nothing happens its as if the phone doesn't even know it's plugged in...
pcmaster44 said:
PLEASE HELP!
I don't know why but my international galaxy s4 running cm 10.1.3 stable isn't charging...
I plug it in to the wall and nothing happens its as if the phone doesn't even know it's plugged in...
Click to expand...
Click to collapse
Have you tried powering down your phone and seeing if that gray battery comes up and you get the vibrations (while plugged into charger)? You may need a new port, but since your under warranty, you could get a replacement unless you want to charge externally
S4 problem after update to 4.3
Hy,
I have a similar problem with my S4 (i9505), won't indicate if it is charging or connect to a computer, but while the charger is conected to S4, the battery level is increasing. When the battery is fully charged S4 is SHUTING DOWN!!!! And it wont start by pressing ON/OFF button, it will only start after I press Vol Down+Power, after goes to Download Mode and press Vol Down .
Tryed in many ways to fix:
- restore-
- hard reset
- changed te battery and charger
-i\ve changed even the usb port (flex cable) and =no results...
All problem started after update to 4.3.... and it is not an isolated case too many people complains about this 'awesome smartphone' with 'awesome issues' .
So, if anyone have any ideea how to solve this issues....
{Sorry for my bad english}
Had the same problem...lasted for about a day, I had to take a dry q-tip and clean the charger and the port where the phone charges and was able to get it working again. If you are rooted and are having issues go to amazon or ebay and get a wireless charger and it should take care of your problems as well
templton said:
Had the same problem...lasted for about a day, I had to take a dry q-tip and clean the charger and the port where the phone charges and was able to get it working again. If you are rooted and are having issues go to amazon or ebay and get a wireless charger and it should take care of your problems as well
Click to expand...
Click to collapse
Ok....wireless charger...but what about syncing with the PC?
Now I have JB 4.3 , for a custom ROM I need to use usb cable to connect to PC, rigth?.
For me it is annoying, because I do not know for sure if this is caused by updatind to 4.3 or is a harware problem.
My wife's phone had this issue last night and this morning; charger or computer, it wouldn't charge. I turned it off, took out the battery, SIM and uSD card and put them all back in. After that it started charging again. I don't know if this will solve the problem long term, but so far it seems to have done the trick...
NC_user said:
My wife's phone had this issue last night and this morning; charger or computer, it wouldn't charge. I turned it off, took out the battery, SIM and uSD card and put them all back in. After that it started charging again. I don't know if this will solve the problem long term, but so far it seems to have done the trick...
Click to expand...
Click to collapse
Lucky you...I did more than that, but no result in my case. I found on ''community.verizonwireless'' many more similar cases where ''customers support'' tried to avoid giving the answers for a real solution.
Well, our luck didn't hold. My wife's S4 wouldn't charge again last night. I tried another Samsung charger and a different cable but it wouldn't work either. When we left the house she tried it on the car charger and it worked great. Trying various other chargers we found that a kindle charger wouldn't work, but other third party chargers would. Even her PC USB port seems to work and she doesn't have the drivers loaded. For now she replaced the Samsung charger and cable that came with her phone for one that came as part of an accessory pack and it's happy again.
I have no idea what's going on with the thing. I asked one of the guys at the Samsung booth in Bestbuy and all he had to offer was reflashing the ROM or un-rooting it and doing a warranty exchange...
NC_user said:
For now she replaced the Samsung charger and cable that came with her phone for one that came as part of an accessory pack and it's happy again.
......and all he had to offer was reflashing the ROM or un-rooting it and doing a warranty exchange...
Click to expand...
Click to collapse
Can you check, please, if your new data cable has 4 or 5 pins(look to the side that connects to your phone )?
My first s4 done this. So I ended up with a replacement mdk phone after I figured out if you bend the lil piece in the charging port of your phone (not too much BTW) the charger will slide into the port as it's meant to.
Sorry I can't remember the tech term for that lil pin inside the charging port.
Sent from my SCH-I545 using Tapatalk
vwpiper said:
Help! My Samsung Galaxy S4 won't charge or connect to a computer. I've tried different chargers, cables, plug in locations, car, 110, computer. There is no dirt. Connection is clean. I have a spare battery and both of them will charge on the battery charger. I have tried backed up roms. I have done a factory reset.
All of this and nothing helped. Am willing to try anything. Verizon is going to send me a refurb.
Help please.
Click to expand...
Click to collapse
Just going to throw this out there....
I think the S4 is compatible with QI compliant wireless chargers. Amazon has some that are only $20... might be worth the purchase.... hell if I didn't have this tank of a case on I would buy it.
http://www.amazon.com/Lerway-Wireless-Power-Charger-Lumia920/dp/B00E9MUNWU
blueangel0508 said:
My first s4 done this. So I ended up with a replacement mdk phone after I figured out if you bend the lil piece in the charging port of your phone (not too much BTW) the charger will slide into the port as it's meant to.
Click to expand...
Click to collapse
Thanks for your answer, but I already did that....I even changed the flex cable with charging port, no luck for me.....
I think this issue it is not hw problem because, look what I did today:
-I put a new Rom , so I used MIUI FOR I9505 from http://forum.xda-developers.com/showthread.php?t=2306650
And now it behaves even stranger:
S4 is ON and wall charger is conected, (LED IT IS OFF but BATTERY IS BLINKING and is charging ) after battery level go up to 100% and disconect the charger, the LED STARTS TO LIGHT GREEN!!!!
So, now shows that is charging when charger is NOT connected?
alexmanu said:
Thanks for your answer, but I already did that....I even changed the flex cable with charging port, no luck for me.....
I think this issue it is not hw problem because, look what I did today:
-I put a new Rom , so I used MIUI FOR I9505 from http://forum.xda-developers.com/showthread.php?t=2306650
And now it behaves even stranger:
S4 is ON and wall charger is conected, (LED IT IS OFF but BATTERY IS BLINKING and is charging ) after battery level go up to 100% and disconect the charger, the LED STARTS TO LIGHT GREEN!!!!
So, now shows that is charging when charger is NOT connected?
Click to expand...
Click to collapse
Huh that's weird. How did you get miui to run on our phone? You've got the i545 right? I've been jonesing for miui ha.
As for the issue wish I could help you out...thought pushing that part would work
Sent from my SCH-I545 using Tapatalk

Has anyone successfully recovered from the sudden no charging/USB connection issue?

I'm wondering if anyone has suffered with and recovered from the sudden case of no charging/USB>PC recognition?
I've seen countless similar stories across the web, covering many of the Z Family. Some were simple reset jobbies, and I've seen as in-depth as what I'm assuming is an IC being removed, flux cleaned and re-applied (w ww .you tube. com/watch?v=ZyCeNfc99a0).
I purchased a new charger port and also a new battery, as I figured with all the insane constant burning of my pocket, it could use a new one. I'd hoped it was just a charger port issue, but much to my dismay, the issue still persists after fitting them.
I've tried every single button combination "fix", and all to no avail. Multiple leads, charger units, all that polava. Checked and cleaned connections with isopropyl alcohol, checked for burned-out looking mainboard components, at least those that are visible.
I was having minor inconsistent charging issues for a while, up until last Friday. I figured it was the USB port on the phone or the leads, and put it down to general wear and tear.
Last Friday I was at my mates house with super low battery, popped it on charge round his and I noticed it had died completely and kept boot cycling, like the charger was being plugged in and taken out over and over.
I took it out and tried it when I got home with the regular charger, and nothing. My phone is otherwise in mint condition and has been looked after since day one release in the UK.
I'm wondering if some super helpful person here would possibly have some other alternatives that haven't been mentioned, whether a hardware bypass or some trick that isn't amidst the countless cries for help out there.
Many thanks in advance.
Hello,
I have a problem when connecting to a charger it will go in strange charging mode that actually does not charge. It makes the sound like a charger is connected, no charging animation on battery though...
The problem for me it was the USB cable used for charging (i have changed 5 of them in 1 and a half years). Also same behavior happens when using a under 1A wall charger.
P.S. : The USB cables that i have changed they still work fine with other devices/phones .... but not with my Z5C. I`m not sure what but is definetly something wrong withe phone usb port (and it is not dirt).
no, but
I cannot get a usable USB connection to my computer, but if I hold Volume Up while connecting the USB cable to the computer, the charger LED turns red for a moment, then blue. It WILL charge in this mode, which I think is fastboot mode. Someone said it bypasses the charge circuitry or software, which makes me think that maybe I could go into developer mode and turn on OEM unlocking to see if I can stop it from trying to optimize charging. I also have not tried all the USB connection modes yet.
I tried to charge with this blue light technique on the wall charger, but that did not work. Just ran the battery down again and I could not boot the phone.
I know if I press Volume Down while connecting the USB cable to my computer that the charger LED turns green, but I am not sure it will charge in that mode. I think this is for flashing or something, but since my computer does not recognize the USB device no matter what I do, I don't think flashing is an option.
Oh, and when I do charge the phone with the blue light special (old obscure USA discount retailer reference), for some reason the charger LED flashes white every 4 to 5 seconds, but it seems to keep enough charge to get me through at least the day until I can charge again by same method.
Maybe we can keep pooling info here. I got the blue light technique from someone else on this site, so there are people here who know quite a bit about this phone, thankfully.
Well, I had that issue, too (at least it sounds pretty familiar).
https://forum.xda-developers.com/z5-compact/help/wont-off-issues-t3485575
Does your phone also believe to be connected to "something" all the time?
I fear there is some IC fried, although I never dared to open my phone.
My "solution" was to talk my local salesman into giving me a (used, but working) replacement phone, and I did not want him to find any traces of DIY
So, no, I never found a technical solution, probably they just scrapped my phone for spare parts, idk.
The root cause for my error (probably) was a faulty charger, therefore I am pretty sure I fried something hardware-like, but depending on your cause, ymmv.
Anyway, trying to clean your USB port, re-soldering the connector and/or replacing the battery sounds like being worth a try, anyway.
// edit: "cat /sys/class/power_supply/usb/present" used to always output 1, even when not connected. On my now-good Z5C this works like it should (connected ->1, not connected -> 0)
Hey people. I have tried all the tricks for several days. Tried several charging cables. Nothing worked for me. I just brought a new phone, and it came with a cheapo charging cable. Decided to plug it into my Xperia and it worked. Maybe a little fairy fixed my phone when I was out buying a new one. Anyway, I'm love my Xperia Z5. Using it right now. Good luck people

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