I bought this used. I can only charge the phone using data cables. I tried a micro USB home charger I've used for 6 various android phones, a HTC amaze home charger, and my Bluetooth wall charger and all do not register; only the data cables. When the data cables do work I have to wiggle or position them a certain way to work.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
It's your charging port mate, it's a known issue and I would think it is replaceable under warranty, assuming you purchased the warranty.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
The replacement part can be found on say, eBay for example, and at very fair prices.
BLACKSTAR X-SGH-I717 xda-developers app
uwannabananababy said:
The replacement part can be found on say, eBay for example, and at very fair prices.
BLACKSTAR X-SGH-I717 xda-developers app
Click to expand...
Click to collapse
I never thought of that mate, what a clever idea. Do the screws have little stickers on them?
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
uwannabananababy said:
The replacement part can be found on say, eBay for example, and at very fair prices.
BLACKSTAR X-SGH-I717 xda-developers app
Click to expand...
Click to collapse
Yea that's what I'm going to end up doing.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
http://www.ebay.com/itm/Samsung-Gal...521?pt=LH_DefaultDomain_0&hash=item3f1a63d799
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Stickers on screw's, I'm assuming you mean for tamper detection by Samsung (I'm not sure) Warranty is for wimps! Lol. All the fun stuff happens upon rooting your device, which sadly voids Samsung's warranty. Silly as it. My stand is, if you want to tinker and mod such an expensive device, best be prepared for a loss if you mess it up.
But since XDA-Dev..forums ROCK, & IMHO the best destination on the web, most everything you want to know is all here for your enjoyment. Follow the guides and instructions and any customizations are pretty painless and more than safe. Be in the right device section. Read, re-read, heck, take notes, whatever you gotta do to understand what you are about to do before doing it. The rewards when you succeed are very tasty.
BLACKSTAR X-SGH-I717 xda-developers app
Our Note's are all still under warranty since they're not a year old.
Related
wsup guys. my USB charger just broke for my Rezound. I was wondering if there was any sort of warranty on those that Verizon (or Amazon, since I bought the phone through them) would honor?
Sent from my ADR6425LVW using xda premium
good lord, what in the hell did you do to that poor thing? lol
That looks like physical damage to me and would not be covered anyway.
I would take this one as a loss and just buy a new one. They are cheap.
Should be a year. Depending on who you talk to... Amazon might have to take care of it, but when I talked to Verizon about Amazon and issues like this, they always told me to just go into the store and have it replaced. The warranty on it is 1 year, just like your phone, battery and memory card.
Note that if you purchase a separate charger, you're bound by that warranty, though usually a year, you might have to mail it to someone.
Just tell them... as long as its the truth... I tried to pull the cable out of the phone, and the connector stayed lodged inside the phone's USB connector.
It's a cable, and costs them nothing to have them made. My company sells cables similar to this for $16 and they cost us a buck to have made. The markup is ridiculous.
They are pretty cheap or any Blackberry Charger or other Droid Charger works. They prob wont warranty that.
Cerealkillah said:
That looks like physical damage to me and would not be covered anyway.
I would take this one as a loss and just buy a new one. They are cheap.
Click to expand...
Click to collapse
Lol its not like I used the USB outside of its normal functions. I simply plugged it into my phone at night and unplugged it in the morning every day since I got it back in December.
Sent from my ADR6425LVW using xda premium
Mine done the same thing I just called HTC and they sent me a new one
Sent from my ADR6425LVW using XDA
tsnavely said:
Mine done the same thing I just called HTC and they sent me a new one
Sent from my ADR6425LVW using XDA
Click to expand...
Click to collapse
Free?
Sent from my ADR6425LVW using Tapatalk 2
Yep
Sent from my ADR6425LVW using XDA
Geez... how do you even do that?
GrayTheWolf said:
Geez... how do you even do that?
Click to expand...
Click to collapse
Just called them and told them my charger broke when I pulled it out of the phone
Sent from my ADR6425LVW using XDA
lol i think he meant, how do you wreck the charger that badly
tsnavely said:
Just called them and told them my charger broke when I pulled it out of the phone
Sent from my ADR6425LVW using XDA
Click to expand...
Click to collapse
Jayochs knows what I meant.
Just thought i would share my experience.
My charging port has been acting funny for a week or so. Last night it wasn't working at all. I called customer care to find out about a repair as I didn't want to exchange it. They told me about a warranty center not to far from me.
I took it in this morning, they looked it over and decided they couldn't repair it. So they gave me a brand new one. The lady saw cm10 and allowed me to put it back to stock so i wouldn't get charged.
AT&T customer service has come a long way in the years since I first had the service.
Sent from my SAMSUNG-SGH-I717 using xda premium
I had a very pleasant experience earlier today too. My situation is different cause I've only had my phone for a few days, but I had some stuck pixels & they exchanged it for a flawless one cheerfully & with no questions asked. Very impressed with AT&T so far, especially after all the bad things I've heard about them
21productionz said:
Just thought i would share my experience.
My charging port has been acting funny for a week or so. Last night it wasn't working at all. I called customer care to find out about a repair as I didn't want to exchange it. They told me about a warranty center not to far from me.
I took it in this morning, they looked it over and decided they couldn't repair it. So they gave me a brand new one. The lady saw cm10 and allowed me to put it back to stock so i wouldn't get charged.
AT&T customer service has come a long way in the years since I first had the service.
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
If your USB port doesn't work, how did you put it back to stock?
Good to hear about your experience though!
Sent from my Galaxy Note.
My note was bought off eBay. It came with the receipt from best buy, but the local warranty center wouldn't deal with me. I'm probably going to call cs. What do y'all think?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Pretty sure it's non transferable. Good luck.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
btswein said:
If your USB port doesn't work, how did you put it back to stock?
Good to hear about your experience though!
Sent from my Galaxy Note.
Click to expand...
Click to collapse
I downloaded a stock rooted rom, flashed it, and viola. The lady knew it was still rooted, and said she would take care of the rest.
Sent from my SAMSUNG-SGH-I717 using xda premium
I am lucky to have a service center close to my house. I've been there a dozen times over the last few years. They are top notch when it comes to customer service. I've never been disappointed. Always be sure to complete the customer service survey if asked.
Sent from my SAMSUNG-SGH-I717 using xda premium
I've been with AT&T since before they were Cingular, lol. Always had great experience with their customer service!
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
shaokang said:
My note was bought off eBay. It came with the receipt from best buy, but the local warranty center wouldn't deal with me. I'm probably going to call cs. What do y'all think?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
Warranty isn't transferable
Sent from my SAMSUNG-SGH-I717 using xda premium
kiltedthrower said:
Warranty isn't transferable
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
Most the time they don't ask if u purchased the phone. Atleadt haven't with me. Just call and tell them u need an exchange and 9/10 times they will as long as there is no water damage.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
They just denied Me service cause I'm not with att any more gotta call Samsung
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Does that surprise you? Makes sense to me that you don't have service with them!
Sent from my SAMSUNG-SGH-I717 using xda premium
Hey I had hope lol.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Never hurts to ask right? =D
Sent from my SAMSUNG-SGH-I717 using xda premium
Asked them to swap out my i717 because the GPS was not functioning correctly.
They sent a what looks like a new phone. Had all the clear plastic on the camera and sides.
Very happy with them.
Sent from my SAMSUNG-SGH-I717 using xda premium
I had a USB port problem on my wife's phone and I called the Att warranty and a replacement arrived the next day. Along with that I noticed the black clipping issue is substantial. As her new screen is more vivid compared to mine....Thinking about replacing mine now.
Sent from my SAMSUNG-SGH-I717 using XDA Premium HD app
Heres my issue. I've already exchanged my phone at work. Its never been dropped always lived in a case similar to an otter box and I still have theses hair line cracks two, circled in the picture below. I called CS yesterday about the charging issue and they are sending a replacement I'm just not sure I'd they will say these cracks are physical damage and charge me 549
the second star to the right
ladyhaylin said:
Heres my issue. I've already exchanged my phone at work. Its never been dropped always lived in a case similar to an otter box and I still have theses hair line cracks two, circled in the picture below. I called CS yesterday about the charging issue and they are sending a replacement I'm just not sure I'd they will say these cracks are physical damage and charge me 549
the second star to the right
Click to expand...
Click to collapse
They replaced mine for the cracks, then the next two for screen blobs. I handled everything over the phone. When asked if it was dropped I let them know it was a documented issue. They contacted Samsungwhile I waited on hold, Samsung confirme and att came back on the line and processed the exchange.
Sent from my SPH-L710 using xda app-developers app
00mred00 said:
They replaced mine for the cracks, then the next teo for screen blobs. I handled everything over the phone. When asked if it was dropped I let them know it was a documented issue. They contacted Samsungwhile I waited on hold, Samsung confirme and att came back on the line and processed the exchange.
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
Thank you very much you just made my day
the second star to the right
Ok..so I connected my Atrix to a cheap car charger without a surge protector, and I guess it conked off and gave my Atrix the full 12volt treatment instead of 5v. The phone went off and its not powering on. Whenever I connect it to a charger the only thing that comes on is the green LED and that too at a level.of brightness I've never seen before. If I put a charged battery in the phone, the backside of the phone heats up and gets hot iin a matter of minutes. I took the phone to my local phone repair Guy and he told me that it's most probably the power IC that has blown up ...but can't be replaced individually coz it's sealed to the motherboard..so I will have to replace the whole motherboard. Is this true? Because I've seen Ads on the internet for standalone Atrix Power ICs. Doesnt make sense to replace the whole motherboard ..
I'd rather buy a new phone instead. Can someone suggest what to do?
Sent from my Nexus One using Tapatalk 2
I think your service guy is most likely right and whatever ads you might have seen are false advertisement. Sorry.
Thank for your reply. You mean all these links are selling fake products?
http://www.globaldirectparts.com/Motorola-ATRIX-4G-MB860-Power-IC-p/mot1039590.htm
http://www.parts4repair.com/motorola-atrix-4g-mb860-at-t-power-managment-ic/
http://www.chinagadgetland.com/power-managment-ic-for-motorola-atrix-4g-mb860-p-10007338.html
http://www.casestores.com/motorola-atrix-4g-mb860-atampt-power-managment-ic_ p3052.html
Sent from my Nexus One using Tapatalk 2
Well OK, those indeed seem to be genuine. But good luck replacing that on the motherboard. It's too tricky and risky and a lot of service centers won't even bother, since they can't charge enough for the effort to be worth it. This is also the biggest reason why the most common solution to this is simply replacing the entire board.
raymasky said:
Thank for your reply. You mean all these links are selling fake products?
http://www.globaldirectparts.com/Motorola-ATRIX-4G-MB860-Power-IC-p/mot1039590.htm
http://www.parts4repair.com/motorola-atrix-4g-mb860-at-t-power-managment-ic/
http://www.chinagadgetland.com/power-managment-ic-for-motorola-atrix-4g-mb860-p-10007338.html
http://www.casestores.com/motorola-atrix-4g-mb860-atampt-power-managment-ic_ p3052.html
Sent from my Nexus One using Tapatalk 2
Click to expand...
Click to collapse
You'll also never solder a BGA device by hand. It's a machine fit when the rest of the surface mount parts are fitted.
You can solder BGA. You need a reflow station, or access to one.
Sent from my MB860 using Tapatalk 2
Pardon my ignorance... But what is a reflow station?
Sent from my NookColor using xda app-developers app
raymasky said:
Pardon my ignorance... But what is a reflow station?
Click to expand...
Click to collapse
Reflow station
Lol. Thanks. There's no way I'm gonna get access to one of those.. So might as well give up on the phone. Thinking of the note 2 or the nexus 4 as my next phone. November 13th will tell...
Sent from my NookColor using xda app-developers app
Does anyone know where I can buy either an OEM charging wire that doesn't cost too much or just a regular USB charging cable for my DNA that isn't crappy? Thanks!
I found a pretty good one but since I can't post links yet I'll tell you how to get there: go to amazon and search Oem Charging Wire and click on the first link which is called Samsung OEM Micro USB Data Charging Cable (5 ft/1.5m) for Samsung Galaxy S II, Epic 4G Touch, Skyrocket, Galaxy Attain, Galaxy Note, Galaxy Nexus, Galaxy S Wifi 4.2, Galaxy Pocket, Rugby Smart and More. Hope I helped! It's not prime though, sorry.
Sent from my SAMSUNG-SGH-I337 using xda premium
Or contact htc say it broke or whatever happened to it and they will send you a new one for free made for the dna. My charger broke and they did that and it's the oem one. You will need your phone information to prove you own the phone. You get one accessory replacement per year from them.
Sent from my HTC6435LVW using xda premium
You can use literally any micro-USB cable. Monoprice has a them in varying lengths for a few bucks.
Amazon!! Anytime I need anything for my phone I go there. I got a brand new stock battery for my rezound for 2 bucks back when I was using that phone. Stock usb cables for a penny all day. Cases 90% off retail. I sound like I work for them or something but I'm just that happy with the deals I constantly find on there. Half the time you even get free 2 day shipping.
Sent from my HTC6435LVW using xda premium
Jaggar345 said:
Or contact htc say it broke or whatever happened to it and they will send you a new one for free made for the dna. My charger broke and they did that and it's the oem one. You will need your phone information to prove you own the phone. You get one accessory replacement per year from them.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
I tried that and they said to contact Verizon...
RyanTX said:
I tried that and they said to contact Verizon...
Click to expand...
Click to collapse
Must have gotten a bad rep because all i did was call and tell them what happened and they sent a cable and wall charger meant for the DNA at no cost. I would try again because if you own an htc phone they will replace one accessory a year from them if something happens to it.
Definitely a bad rep. I had a new wall charger/cable sent to me the next week. No questions asked.
Sent from my HTC6435LVW using xda app-developers app
croppz said:
Definitely a bad rep. I had a new wall charger/cable sent to me the next week. No questions asked.
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Do you have to have your phone registered through them or anything? I bought my dna new from Verizon in February, and the charger quit working two months later. I don't think I've ever registered it or anything like that. Do they just require the imei and serial/ information on the sticker, or how do they verify that you are the owner of the device?
jenniferstough said:
Do you have to have your phone registered through them or anything? I bought my dna new from Verizon in February, and the charger quit working two months later. I don't think I've ever registered it or anything like that. Do they just require the imei and serial/ information on the sticker, or how do they verify that you are the owner of the device?
Click to expand...
Click to collapse
They just asked for the serial number. Never did any registering.
Sent from my Nexus 7 using xda app-developers app
croppz said:
They just asked for the serial number. Never did any registering.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Did you send in your broken charger?
jenniferstough said:
Did you send in your broken charger?
Click to expand...
Click to collapse
She asked me to at first but then I got an email saying I didn't have to. So now I have two ac wall adapters which is nice.
Sent from my Nexus 7 using xda app-developers app
People say do not lose it, even Samsung says the same thing.
As long as it is attached to the charging cable I am not sure how I can lose it.
I just worry about it breaking attaching and removing it.
Replacement Adapters?
AstroDigital said:
People say do not lose it, even Samsung says the same thing.
As long as it is attached to the charging cable I am not sure how I can lose it.
I just worry about it breaking attaching and removing it.
Click to expand...
Click to collapse
Has anyone seen these adapters for sale anywhere? I'd really prefer to get an extra one before I break or lose my original!
http://m.ebay.com/itm/111334116661?nav=SEARCH
Original adapter. 14 dollars.
Sent from my SM-N9005 using xda app-developers app
skraam said:
http://m.ebay.com/itm/111334116661?nav=SEARCH
Original adapter. 14 dollars.
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
Sweet! Thank you!
Sent from my SM-N900P using XDA Premium 4 mobile app
AstroDigital said:
People say do not lose it, even Samsung says the same thing.
As long as it is attached to the charging cable I am not sure how I can lose it.
I just worry about it breaking attaching and removing it.
Click to expand...
Click to collapse
Yeah I'm not sure how people can lose it. It's attached really tight to the cable itself. Now that I have said this, I'm pretty sure this thing is going to go missing in the next few days.
I already lost it and that ebay link doesn´t work, it´s not available already. Where can I find a cheap one?
http://m.ebay.com/itm/151289020185?nav=SEARCH&varId=450398839029
I found only this now. Just use ebay search. Thats not so hard.
Sent from my SM-N9005 using XDA Free mobile app
skraam said:
http://m.ebay.com/itm/151289020185?nav=SEARCH&varId=450398839029
I found only this now. Just use ebay search. Thats not so hard.
Sent from my SM-N9005 using XDA Free mobile app
Click to expand...
Click to collapse
$40 WOW i bought 2 for my original Gear for $25 total for both. i will wait until they have some competition on pricing
Those are so expensive, becouse they are first one in the market. As soon as Samsung release all colors I think the price should drop to 15-20$ and i hope that some 3rd party bands show up in ebay.
Sent from my SM-N9005 using XDA Free mobile app
Available on the Samsung Store in Germany for Euro 14.90
http://www.samsung.com/de/consumer/...bile-phones/EP-BR350BBEGWW?subsubtype=charger
admisi said:
Available on the Samsung Store in Germany for Euro 14.90
http://www.samsung.com/de/consumer/...bile-phones/EP-BR350BBEGWW?subsubtype=charger
Click to expand...
Click to collapse
i think i may have lost my adapter too the small one and it's only been a few days since i bought it hope to find it soon
They're down to $9.99 on Amazon now.