Hey guys,
I have a weird problem that Samsung actually made up:
I originally bought my Tab in the US, but live in EU now. I managed to kill it with Odin, and all I want is to have it newly partitioned and with ANY firmware installed (I have the APX-Only-Problem as described in some threads, anyways).
But, all companies I called so far (in Germany) cannot do it, because Samsung does not allow a US device repaired in EU. I have this in writing and also as statement from Samsung DE.
After talking to half a dozen repair companies I thought I ask the Pros Anybody faced the same problem before and got it repaired? Before I send the paperweight to US I toss it and get a non-Samsung Tab, out of principle.
Thanks guys!
Related
Hey guys, this may be stupid question, although I have searched and can only find references to the fact that this voids the O2 warranty. The phone is not rooted.
I have just used the brilliant instructions on thread
http://forum.xda-developers.com/showthread.php?t=1064894&page=12
to debrand my new Galaxy S2, however it was on O2 and I know it effectively voids the O2 warranty. However does it affect the Samsung Warranty? It is effectively as if I bought a Sim Free phone from Amazon or something so would I be able to use the Samsung warranty? Assuming that I didnt rebrand it back to O2.
Meant to say after I posted last night I connected the phone up to the PC with Kies and it is recognised and offers me a Samsung update. So the instructions work a treat and seem to make it an unbranded Sim Free phone, but I dont know whether Samsung would see it that way if I had to return it for some problem. I assume they would be able to tell that the Firmware/Kernal or whatever had been changed.
Cheers guys - you'll have to bear with me I have read the forum for ages (since my Samsung Omnia 2) but have never posted on any forum!
I would be interested in this topic too. Anybody knows?
This might be one of those things that is affected by, for example, the way EU regulations work.
From what I remember, its something like you have by default the manufacturer's warranty (usually 1 year, sometimes 6 months). But as per EU regulations, electronic devices have 2 years defect warranty, but with the retailer, not the manufacturer.
I could be very wrong.
Back to the point. If what I said is correct, this would mean you still have your Samsung warranty, technically. You would lose the O2 one. But I'm not sure what Samsung's position is regarding firmware flashes from anything other than KIES. They will be able to tell by checking the IMEI that your phone was originally O2 branded, so they'll know you flashed a new firmware.
This is largely irrelevant however, as unless your warranty issue breaks the phone entirely, you just reflash the O2 firmware back then send it to O2 and even if you rooted, a £4 micro-usb jig off ebay (which is a 301k resistor in the right pins) will erase any record of custom flashes
As per the last post keep a copy of original firmware .
Rooting voids warranty by Samsung see letter on Samfirmware .
Debranding retailer is at liberty to decline warranty but that will depend upon who sees the phone and if they are bothered about Samsung stock rom .
Custom rom no warranty full stop .
Stock Samsung rom you should find Samsung honour the warranty .
Plenty have had stock rom and or custom rom fixed but also some have been turned away judged on a vast number og Samsung Galaxy user posts .
jje
I did wonder whether it would be an issue for Samsung as it is their standard firmware. It is said above that they would know from the IMEI which was sent to O2, but I think O2 were issuing debranded phones for the first couple of months, so would that be the only way they could tell? I am not hugely up on this but am wondering if there are any other ways for Samsung to tell as the phone is effectively a debranded SIM Free Galaxy S2 which can be bought from Play or Amazon.
The Samsung warranty according to what I can find on the Samsung website is 24 months for a mobile, although that seems to be limited down to 12 months of a useful warranty. I really ask because I have one for my sister which I now dont want to give her and was going to sell as Debranded Sim Free!?!
O2 issued BRANDED unlocked phones not unbranded .
Samsung are more than likely not going to check phones IMEI relative to original provider as long as you have a receipt for the phone from an authorized Samsung outlet .
jje
What CSCs are you generally getting from resellers? Latest European?
Anyone buy from NewEgg? (30 day exchange for issue laden device)
What are the pitfalls if any with using International Versions on ATT. I can see the advantages.
Flashing methods seem to be the same from what I am reading. Even A TiBu restore may work from a saved folder from the Captivate. Have not read of any differences there in apps or TiBu.
VPN settings work?
Been looking to get this handset but not sure about about a few processes. I am guessing MobileTech can unbrick one of these should I have an issue as they did one of my Captivates. I have not read of any US repair support expected.
USA Buyer
I have a SGII here in US, bought from onthegosolutions.com, works well on AT&T sim card. No setup issues, nothing to complain about but the problems with the native email app and activesync exchange server, that is supposed to be fixed in KE7 if I can ever get it.
The phone is the standard EU version XWKE2
I got mine from Amazon and the CSC was from Chile. Flashed the generic European ROM soon after to update the build to KE7. Everything has been working fine before and after flashing and rooting.
THanks for the replies. Being a "noob" to non branded Android Galaxy (always bought Nokia before and had to set up VPN was the only difference.
The two branded Captivates which were complete turds initially have been very nicely polished by developers. (hence my support of donations to them and this site.) I believe in supporting the helpful developers with my wallet for ROMS and paid Apps.
I don't use either Exchange or the stock Email app. I like Gmail and K9. I will root for TiBi and root Explorer. Probably run Cog at first since DG was a force on the SGS I and still is. When I get comfortable with the flashing processes I will try other ROMs
I guess most processes are similar to the S1. I did notice two rooting methods. I even read somewhere SuperOneclick may work.
OF hundreds of flashes I bricked once (recently) but $50 late MobileTech and the JTAG had me like new. Small price to pay to save a few hundred dollar phone. IM guessing Josh cna do the same with the SGS II.
Does anyone know when it will be available for AT&T?
I bought mine from New Egg and received it Thursday and I must say it is a great phone. Mine came with KE2. I just flashed Cognition on it a couple of hours ago and its even smoother and faster.
I read on Android Central the other day that Samsung was having issues with the carriers in the US on getting them to pick up this phone. I don't know why since its an awesome phone and they already have phones on all the major carriers. I'm glad I bought it outright instead of waiting for ATT to officially carry it.
astarling10 said:
I read on Android Central the other day that Samsung was having issues with the carriers in the US on getting them to pick up this phone.
Click to expand...
Click to collapse
The source of all those stories was a Korean writer with no facts talking out of his ass. A dev just found AT&T LTE code in the 2.3.4 leak along with PNG logos unique to their network.
Here's a link to the story that started it all. You judge if its credible.
http://english.chosun.com/site/data/...070701109.html
astarling10 said:
I bought mine from New Egg and received it Thursday and I must say it is a great phone. Mine came with KE2. I just flashed Cognition on it a couple of hours ago and its even smoother and faster.
I read on Android Central the other day that Samsung was having issues with the carriers in the US on getting them to pick up this phone. I don't know why since its an awesome phone and they already have phones on all the major carriers. I'm glad I bought it outright instead of waiting for ATT to officially carry it.
Click to expand...
Click to collapse
Yeah IM over Carrier branded handsets. I was glad ATT never carried the N82/N95/N97 Nokias...... I could not care if ATT never gets the SGS 2. Probably get an SGS 3 instead to compete with ifad 5
Bought one here from the Market place with KE7....Hasn't arrived yet.
tbong777 said:
Yeah IM over Carrier branded handsets. I was glad ATT never carried the N82/N95/N97 Nokias...... I could not care if ATT never gets the SGS 2. Probably get an SGS 3 instead to compete with ifad 5
Bought one here from the Market place with KE7....Hasn't arrived yet.
Click to expand...
Click to collapse
Me too..no att crap ware..
Sent from my GT-I9100 using Tapatalk
Hi everyone,
I just received a new GS2 from Bell, but i have major issue with the touch screen. ( I read some of the thread regarding to unresponse touchscreen issue but it's not my case therefore i post it up and hopefully someone can help me with the issue)
here it goes... when i select anything..says making a call i cant dial a number, some number i can or when i select an icon i cant able to unless i press the home button and go back then it work BUT not all the time just sometime they work. Its really frustrating so please if anyone know how to fix this issue help me
Oh i did hard reset wipe everything and the issue still there do i have the faulty unit?
Thanks alot
Drew
I'd get it exchanged asap.
the problems is this is not my phone originally i bought it off someone it work fine till recently (about a week).
Ibring it to Bell, Bell refused to service it they need the original receipt. but it's clearly a Bell branded phone and it just release not long go??
Then i contacted Samsung Canada, they too told me that the need the receipt! the supervisor even told me if i have it a day and no receipt they will not honor the warranty.
Does this making any sense at all to you guys? anyhow, I canceled Bell service and also did email to Samsung Canada and will email Samsung in Korea as well when my friend free this coming up week, he is korean
anyhow, thanks for your help
im so excited before and now super pissed and sad!!
I've had a look around the forums but can't find an answer to this particular situation, firstly my SGS2 died on me the other day, had recently been charged but it was off when i pulled it out my pocket, nothing would bring it back, tried numerous chargers, friends batteries, download/recovery mode. Nothing. From what i've read online, this is something on the motherboard that has fried.
Now i was running an official Samsung rom, but i think i did have Cyanogen on this phone once (i say think, it might have been my previous phone). Let's say i did and the flash counter is reporting this, will samsung warranty know this, since the phone is probably in need of a new motherboard? Thanks if anyone knows!
(I'm in the process of sending it back now so i guess i'll find out soon enough.)
One other thing, while searching the forums i'm seeing a lot of people with the S2 saying they are out of warranty, but according to this, Samsung have 24 month warranties on mobile devices, surely if the S2 only came out in 2011, there shouldn't be any that are out of warranty yet, or does this differ from country to country?
(can't post the link due to new member policy, you can get it by searching "samsung warranty")
I actually dont know the time of my warranty. In Germany you have two years by law (if the device was faulty from the beginng, to put it shortly) and maybe a guarentee from samsung. Anyways, normally the samsung guys simple repair it and dont question your xda experience, even if your counter says OMG he flashed it. :good:
I'm sure it will be OK, Samsung have been excellent so far in dealing with my problem, i've already got my pre-paid padded envelope sent out and an apologetic letter :laugh:
if your phone is dead and need a new motherboard, it does not matter what the counter says.
warranty is different from country to country depending on who you bought the phone from.
Hi folks.
Last year I've got robbed in California when I was traveling with my cousin, and decided to buy one S22 Plus, once I like so much the Samsumg Wallet app and service.
The service is working alright, however, I can not access the "Rewards Program" from Brazil.
Since I got back home in Brazil, I restored the mobile to the factory details, nothing new.
After that, realized that in "country and region" tab the country "United States" was sticky, could not change manually to Brazil.
Thinking that changing the country might solve the trouble, I contacted Samsung US, did the whole procedure they asked me (including an explicit declaration) and changed the country to Brazil. Later, restored again my phone to factory details.
Now I see that nothing changes the Samsung Wallet Rewards Programs, it keeps appearing announcements of macys and other brands in US, nothing alike brazilian program, and I actually would like to use it, like I got used to use in my last galaxy (the phone robbed was a xiaomi, had to use google pay instead of samsumg pay), one thing that inarguably made me to get back to samsung.
SHOULD I CHANGE THE FIRMWARE? I completely depleted my support with samsung.com (Brazil and US), they can not help me, they say once my phone is bought in US, it's gonna be alwase US.
Got informations about following model versions of fw: "SC-52CSCG14", "SM-S9080", "SM-S908B", "SM-S908E", "SM-S908N", "SM-S908U", "SM-S908U1" and "SM-S908W".
My phone is "SM-S908U1", but I couldnt find any brazilian firmware of SM-S908U1.
I have found ONLY the SM-S908E in brazilian version, question: IS IT GONNA WORK ON MY PHONE?
Second question: IS IT GONNA SOLVE MY PROBLEM OF SAMSUNG WALLET (appearing our Brazilian Rewards Programs [instead of americans])?
Thank you very much.