Hi everyone,
As i wrote before on xda (my topic), i disrupted my device's touchscreen while doing TriangleAway process. Then i tried many ways to recover but i convinced that it's not possible to fix it without changing the touchscreen parts. I left my device to warranty and they fixed in 15 mins. and it works great as before.
But now, i have another issue. While i was trying to recover my touchscreen i flashed official firmwares (downladed from sammobile) and rooted several times. And i disturpted device's imei somehow. I tried all methods which r given on xda but they didn't work unfortunately. I I have a last option, gonna leave my device to warranty again but don't know they gonna fix it under warranty or not. What do u suggest me to tell them? I mean, they gonna ask me how that happened but i don't wanna say i flashed firmware with odin cos i guess it ruins my device's warranty.
I need to learn, is that possible to lost imei while doing update with Kies or OTA? Or is it possible to happen with any legal application on an unrooted device? I need an acceptable reason to fix my device under warranty. Does anybody have any suggesion?
Thanks in advance.
I think you better not getting official firmware on other websites. You should use the "Firmware Upgrade And Initialization" in the "Tools" of Samsung KIES 2.5. It is totally original and it will download the latest firmware according to your model and serial number.
I tried using this function on my SHV-E210S and the IMEI was not lost but I don't know if there will be any problem on SHV-E210K.
At the same time, do you know how to make SIP registrations on SHV-E210S/SHV-E210K/SHV-E210L? I need that for putting the phone on LTE network and able to receive calls
evantkh said:
I think you better not getting official firmware on other websites. You should use the "Firmware Upgrade And Initialization" in the "Tools" of Samsung KIES 2.5. It is totally original and it will download the latest firmware according to your model and serial number.
I tried using this function on my SHV-E210S and the IMEI was not lost but I don't know if there will be any problem on SHV-E210K.
At the same time, do you know how to make SIP registrations on SHV-E210S/SHV-E210K/SHV-E210L? I need that for putting the phone on LTE network and able to receive calls
Click to expand...
Click to collapse
Thx Evan but that's not i'm asking.. and i don't have any information about SIP, never tried before..
egolgeli said:
Thx Evan but that's not i'm asking.. and i don't have any information about SIP, never tried before..
Click to expand...
Click to collapse
It seems that it is a must for you to lose the warranty because the IMEI cannot be lost if the phone is unrooted or coneect to the computer with USB debugging mode. However, how come you receive the warranty as I see your location is not Korea?
evantkh said:
It seems that it is a must for you to lose the warranty because the IMEI cannot be lost if the phone is unrooted or coneect to the computer with USB debugging mode. However, how come you receive the warranty as I see your location is not Korea?
Click to expand...
Click to collapse
my brother lives in Seoul, i'm not.. i sent it to him n samsung fix it.. in Turkey, they look for a slightest reason to not fix it.. my regards thru to Korea, homeland of Samsung
Related
Hi,
I used this method to unlock my Samsung Galaxy ace yesterday, unfortunately, when I restarted the phone, it just hung when the Samsung logo shows up.
I flashed the S5830XXKPH and AceVillainRom, but unfortunately on both there is no sound and the phone doesn't detect any cellular networks (wifi working OK).
I cannot install a 2.2 ROM, because once flashed, the phone freezes on the Samsung boot logo.
Now I have the official unlock code from my cellular network, but I don't know how to apply it, since the phone doesn't detect any network at all.
Update: I noticed the IMEI is not set on the device, maybe this could cause it to not be able to search for networks, is there any way to set IMEI back to default?
I would be grateful for all your suggestions.
same problem here, i wish someone would help us.
The Search button isn't there for nothing . There's a thread that teaches you how to downgrade in the Android Developmeny section .
Sent from my Ultima Weapon using XDA App
yep, but this problem can't be fixed easily, that unlock method spoils the phone, you need to take it for repairers
kofiaa said:
yep, but this problem can't be fixed easily, that unlock method spoils the phone, you need to take it for repairers
Click to expand...
Click to collapse
Couldnt agree more. If flashing other roms doesnt solve ur problem, send for repair is ur only solution. Tampering with efs partition is proven dangerous on ace.
Sent from your phone
I got my samsung galaxy s2 this month. Everything is ok until the day before yesterday. When I try to make a call, it says "mobile network not available". I go to the setting--->wireless and network--->mobile networks--->select/unselect use packet data, there is no icon indicator it is activate as it should be. I tried the factory data reset, but the problem is still unsolved. Thus far, call/message stop working. Wifi is OK. Do you have any suggestion on that? Thanks.
Please check your IMEI, and your Baseband version.
If they are not available, you will need to restore your EFS, if you do not have a backup, you will have to visit Samsung Service Center, or repair the EFS yourself.
Do not use another phone's copy of EFS as it is illegal to modify or clone your IMEI number in most (if not all) countries. You can however use someone's EFS backup, and mod it with your phone's IMEI if you know how to.
Hi,
I'm in this horrible situation: no baseband, no IMEI. By ny chance, do you know how to get a EFS backup and change to my IMEI?
I appreciate any help. I was trying to make a call, the person on the other side could not hear me. I reboot and...lost my baseband. Checked IMEI, it was also missing.
Thanks
mbernstein said:
Hi,
I'm in this horrible situation: no baseband, no IMEI. By ny chance, do you know how to get a EFS backup and change to my IMEI?
I appreciate any help. I was trying to make a call, the person on the other side could not hear me. I reboot and...lost my baseband. Checked IMEI, it was also missing.
Thanks
Click to expand...
Click to collapse
have u solved your problem? I got something quite similar...
In my sad experience, your only chance is going to Samsung and ask them to restore your IMEI. From what Samsung in BRazil told me, it should be in the same country of the device. As my device was imported from the UK, Samsung Brazil could not do anything, as IMEI database is Country restricted. I believe this info is correct as the representative was very helpful. It did not look like a lame excuse. If your device is not under warranty, it should not cost you more than U$ 50. That was the price here, and everything in Brazil is so expensive these days.
My solution was to buy another Galaxy S II in Brazil as it had been released here in between the time I imported mine and the time it got screwed.
Wish you good luck.
mbernstein said:
In my sad experience, your only chance is going to Samsung and ask them to restore your IMEI. From what Samsung in BRazil told me, it should be in the same country of the device. As my device was imported from the UK, Samsung Brazil could not do anything, as IMEI database is Country restricted. I believe this info is correct as the representative was very helpful. It did not look like a lame excuse. If your device is not under warranty, it should not cost you more than U$ 50. That was the price here, and everything in Brazil is so expensive these days.
My solution was to buy another Galaxy S II in Brazil as it had been released here in between the time I imported mine and the time it got screwed.
Wish you good luck.
Click to expand...
Click to collapse
that's really helpful! I'll go and ask them to help. luckily I purchased mine in UK and it's under warranty.
LiFE1688 said:
Please check your IMEI, and your Baseband version.
If they are not available, you will need to restore your EFS, if you do not have a backup, you will have to visit Samsung Service Center, or repair the EFS yourself.
Do not use another phone's copy of EFS as it is illegal to modify or clone your IMEI number in most (if not all) countries. You can however use someone's EFS backup, and mod it with your phone's IMEI if you know how to.
Click to expand...
Click to collapse
I have the same problem. Can u tell me how to restore efs. I installed leaked firmware of android 4.0.3 on my sgs2 and selected an efs file in bootloader and when i restored my rom from cwm it was showing network on top but when i dialed any no. and pressed call button it said mobile network not available. But i was able to use the internet. Please give me some suggestions. Thanks in advance. I will buy you a beer.
[email protected] said:
I have the same problem. Can u tell me how to restore efs. I installed leaked firmware of android 4.0.3 on my sgs2 and selected an efs file in bootloader and when i restored my rom from cwm it was showing network on top but when i dialed any no. and pressed call button it said mobile network not available. But i was able to use the internet. Please give me some suggestions. Thanks in advance. I will buy you a beer.
Click to expand...
Click to collapse
There are a load of posts and stickeis on a forum Called XDA you could start by searching that forum for IMEI and EFS posts .
jje
same problem
[email protected] said:
I have the same problem. Can u tell me how to restore efs. I installed leaked firmware of android 4.0.3 on my sgs2 and selected an efs file in bootloader and when i restored my rom from cwm it was showing network on top but when i dialed any no. and pressed call button it said mobile network not available. But i was able to use the internet. Please give me some suggestions. Thanks in advance. I will buy you a beer.
Click to expand...
Click to collapse
exactly same thing happened to me any solutions so far??????
my IMEI and Baseband are ok
and even i can use Wi-Fi i tried flashing cynogen,MIUI,Checkrom,Galnet Miui,ICS(XXKPA),stock Gingerbread and what not
flashing Pit file again wont do either
Just nt getting wt 2 do
I have the same problem, but if I take out the sim and put in another phone, it works, and if I took another sim (from another operator) and put it in sgs2, it also works, just this sim not working in this sgs2. Is this operator controlled by apple and trying to block sgs2 devices?
solarj said:
I have the same problem, but if I take out the sim and put in another phone, it works, and if I took another sim (from another operator) and put it in sgs2, it also works, just this sim not working in this sgs2. Is this operator controlled by apple and trying to block sgs2 devices?
Click to expand...
Click to collapse
I got absolutely the same problem!!!
Any fixes???
Any updates here guys?
Mine stopped working yesterday, I still have my IMEI number and Baseband version...
So far I have:
Get into the CWM recovery
Wipe Data/factory reset
Wipe Cache
Wipe Dalvik-Cache
Wipe Battery Stats
Wipe Data/factory reset
Wipe Cache
Wipe Dalvik-Cache
Wipe Battery Stats
Install the wipe version of this ROM (CheckRom v4)
Any ideas?
Thanks
I've got the same problem...
does anyone have came up with a good solution?
Try this
Root your phone.
Go to efs folder in root. Go to imei folder in that you will find a file named mps_code. Edit it using root browser from market. Erase everything and type your original imei no. and save it.
Reboot your phone and now check.
Cannot guarantee it but it worked on mine. Good luck
Sent from my GT-I9100 using XDA premium
All I had to do to go to the Access Point Name ('APN') settings and change the Authentication Type from its default 'Not Set' to 'None'. After that, my internet is working fine.
It would appear this may be an issue common to a number of Chinese phones, so hopefully this will be of use to other people in the same situation.
Hi everyone, new user and post, unfortunately prompted by a problem (aren't they always!).
I have just received a slightly used Motorola Razr (Optus branded) that, unfortunately, is stuck in a bootloop and restarts every 30 seconds. Neither a hard reset nor safe mode fix the problem, although I am able to access recovery mode.
The seller is adamant that the phone was working perfectly, that they did not flash, root or otherwise mess with the firmware and only performed a hard reset, and that they have since called Motorola, who have told them its a well known issue fixed by a firmware update.
While its nice that Motorola is no nonchalant about their hard reset bricking phones, I am rather a little more annoyed and so have turned to the good community at xda developers for assistance.
I am aware that firmware can be updated using Motorola's tools, however I cannot find any Optus branded firmware or updates in the rom list. My questions are:
1) Can anyone confirm that this is a common problem fixed by a firmware update?
2) Does anyone know where to find Optus branded roms?
3) If I flash with a non Optus rom, what are the consequences for the phone, my warranty and ability to receive Optus updates?
4) What would the good people here do? Try to fix the problem? Claim under Optus/Motorola's warranty? Send it back to the seller?
Thankyou all for your time and any assistance!
i had same problem, im aussie with optus 2, unfortunately i lost mine too, but if u fastboot flash the europe/australia fastboot file in the stickied rom thread, that works, cause it worked for me.
royalbloodvi said:
i had same problem, im aussie with optus 2, unfortunately i lost mine too, but if u fastboot flash the europe/australia fastboot file in the stickied rom thread, that works, cause it worked for me.
Click to expand...
Click to collapse
I'm actually not even with Telstra, but wanted to keep the phone stock.
Have you noticed any differences between the Europe/Aus unbranded ROM and the original Optus one? Will Optus still honour your warranty?
irR4tiOn4L said:
I'm actually not even with Telstra, but wanted to keep the phone stock.
Have you noticed any differences between the Europe/Aus unbranded ROM and the original Optus one? Will Optus still honour your warranty?
Click to expand...
Click to collapse
differences should be, that there are no more optus-'installed' apps on your phone and that your phone will no more be able to receive the optus udpates (i think so). Cause updates are set on top of the previous system, for example the optus rom you already have.
to your first post:
i don't know if a software update will solve this problem, especially the phone should be running while performing it. there is no common way, to receive the update via pc... no 'legal' way and every carrier support in the world will tell you to do an update, before trying to send it back...
flashing another rom will definitly erase your warranty, unless you don't go back to stock before sending it to your carrier during next problem phase...
but i'm not shure if there's a way to go back to optus stock while having such a problem... and i don't know to, if there are optus roms available right now.
irR4tiOn4L said:
I'm actually not even with Telstra, but wanted to keep the phone stock.
Have you noticed any differences between the Europe/Aus unbranded ROM and the original Optus one? Will Optus still honour your warranty?
Click to expand...
Click to collapse
no differences in functionality, only difference was the pphone was cleaner with no optus bloatware (and you can download the optus account usage & misc apps through the market anyway)
by the way, just for the record, ive sent a razr in that was rooted for exchange, and i still got a new razr, but was stock =)
Well I've now tried two different European/Australian firmware versions and two different methods of flashing fastboot files (RSD lite initially, then the eternity project's fla**** tool). Both seemingly flashed fine, both no longer display an IMEI number, both continue to boot to android then restart after 30-60 seconds.
I'm not sure whether I have warranty any longer and really, I'm not sure I ever did as the seller got the unit as a demo/gift unit from Motorola for review (the unit also displayed build date 18 Oct 2011). Nonetheless, he's given me a receipt from his business to me (as if that satisfied Motorola's requests for a 'genuine' original receipt) and directed me to Motorola's service centre who may or may not tell me that its my fault (its not) and may or may not do it under warranty. The seller has 'kindly' told me that he's not going to leave me in the lurch and if the service centre doesnt fix the issue to send it back to him to try and get fixed. I'm not sure I trust what he tells me anymore, since this hardly seems like an issue that could just result from a simple 'hard reset'
Well at this stage I am so angry I could just throw the thing against a wall. If Motorola's service centre fails to rectify the issue, this thing is being sent back to the seller with a directive that unless he sends me a working phone he is to keep the brick and refund me my outlay.
What a nightmare. Should have just bought from Kogan for 50 bucks more.
Yea we live and learn...... Should have just sent back to seller, (if you received it that way)
Fingers crossed on motorola coming to the party.
Sent from my XT910 using XDA
65.1.40.XT910.Optus.en.AU OTA should be out there now or soon.
Android version 2.3.6
Fastboot xml will be available pretty soon.
do you have a link to the fastboot files? Need to downgrade from ICS for warranty purposes
Hello,
I will have to give background info on this before anyone can help so bear with me please :.
I live in Pakistan and I bought a i9300 directly from samsung. In the beginning of the six months i owned the phone, I never rooted or put custom ROMs on it. Then unfortunately I got SDS. I gave my phone to a local repair shop (non samsung, but highly reliable, I bought the phone from there) who switched the motherboard on the phone. After I got it, I rooted it and started installing custom ROMs on it. First it was cyanogenMod, then Paranoid Android and Supernexus +AOKP and others. Everything worked fine. Then I installed Omega ROM (Samsung based ROM which changes the modem). Everything went fine, but I was unable to connect to my network (No texts, calls, data connectivity). It detected my network(Ufone) but was unable to register on it when I manually tried to. I mega-wiped my phone, cleared cache and factory reset and did everything. Alternatively, the following steps I also tried.
1)Checked if my IMEI is intact. It was. (I have EFS backups too)
2)Checked if my serial # is different. It is still the same (No need for Ariza Patch)
3)Checked if my SIM works. It does on different phones.
4)Checked my APN settings. They were fine. I even manually changed them to match the carriers
5)Changed my CSC settings (using the playstore app). Still doesnt work.
6)Checked different modems from the appropiate thread (I have tried Europe Unbranded, Middle East, Egypt and many others)
7)Restored nandroid backup of original stock 4.1.2 Sammy ROM, still not connectivity.
8)Flashed using ODIN, the stock 4.1.2 ROM for my country (Using SAM mobile). Still no connectivity.
9) Matched my RIL with my baseband (using the GetRIL app), still didnt work.
Stock Samsung 4.1.2 ROM details before OMEGA flash in which everything worked:
AP: I9300XXEMA2
CP: I9300XXELLA
CSC: I9300OJVEMA1
This has happened to me the 5th time now (Phone is currently at the repair shop) and I have sequentially tried every one of the steps I have mentioned. I called up the repair shop and they said that I can come tomorrow and pick it up, all they have left to do is "SIM UNLOCK "the phone. That confused me a lot. I will go tomorrow and ask them details as to what they meant by that. So my question is basically this:
1) Is it possible that the motherboard they put into my phone is from a software-unlocked phone not a hardware unlocked? (Is the 'unlock' on the motherboard of the phone)
2) Is there a way to find out if my phone is software or factory unlocked?
P.S. Every single time I hand in my phone, I obviously unroot it and install stock on it (regardless of the fact that it doesnt connect to the network). But every single time I get my phone back, its ALWAYS ROOTED.. I even asked the technical team guy and he had no idea what I was talking about (repairmen here dont have that much of knowledge, they tend to follow guides online, thats it). So could it be that my connectivity issue is just because its software unlocked and not hardware?
Thank you!
Anyone?
bump
P.S. Every single time I hand in my phone, I obviously unroot it and install stock on it (regardless of the fact that it doesnt connect to the network). But every single time I get my phone back, its ALWAYS ROOTED.
Not a genuine service centre then .
IMEI
MODEM
CSC
all correct for network suggests a hardware fault .
jje
JJEgan said:
P.S. Every single time I hand in my phone, I obviously unroot it and install stock on it (regardless of the fact that it doesnt connect to the network). But every single time I get my phone back, its ALWAYS ROOTED.
Not a genuine service centre then .
IMEI
MODEM
CSC
all correct for network suggests a hardware fault .
jje
Click to expand...
Click to collapse
But it's not a hardware fault? I mean whatever they do, they have to root the phone to be able to do it. Any idea what settings or configuration they might have changed using root for it to connect which I haven't already tried?
Sent from my GT-I9300 using xda app-developers app
Hey guys.
I bought this phone today from a friend (who bought it from someone online a few days ago) and it was working fine. I went down to Meteor in Ireland and got a new micro sim. Everything was perfect, I was able to call and make texts no problem.
The trouble was that it was stuck on 4.0.4 and would not update. After a while I figured out it was jailbroken with clockworkmod.
Keep in mind I have no idea what I was doing at this stage.
I wanted to unroot the phone completely.
After looking online I downloaded a program called Odin and downloaded a "stock image file" for Ireland. The file seemed to indicate generic Ireland.
Using Odin I flashed this file onto the phone, it completed.
Everything seemed fine, it was version 4.1.2.
Then I discovered I could not make calls or texts. I got the error "Not Registered on Network". I also got the "No Service" message in the toolbar.
I searched available mobile networks through the phone and set it to meteor. The "No Service" message went away but it was still listed as "Not Registed on Network".
I had nothing backed up before I did this.
Am I completely screwed?
I am completely furious with myself for doing this...
My last resort is downloading a new stock image file for "Meteor (Ireland)" and possibly flashing that to the phone. But it currently has a 3 hour download time.
Any tips?
Does the IMEI and serial number under the battery match the ones given in settings, about device, status?
boomboomer said:
Does the IMEI number under the battery match the one given in settings, about device, status?
Click to expand...
Click to collapse
No it does not match.
I also have no idea if it matched before I did this update.
I really hope there is a way out of this otherwise I just flushed away a lot of cash!
You can try flashing a modem that might enable the imei to be read again:
http://forum.xda-developers.com/showpost.php?p=43946365&postcount=15
But if that doesn't work then you'll need to take it to a service centre for a repair.
boomboomer said:
You can try flashing a modem that might enable the imei to be read again:
http://forum.xda-developers.com/showpost.php?p=43946365&postcount=15
But if that doesn't work then you'll need to take it to a service centre for a repair.
Click to expand...
Click to collapse
I will give that a try thank.
I downloaded the zip file from the thread. Not sure what to do with it though (not joking when I said I had no idea what I was doing lol).
Do I need to flash it through Odin again?
Thanks!
Figured out how to modem flash.
Still no luck...
Absolutely nothing else I can do?
Not without a backup of the phone's original efs folder no, sorry.
Try having a read of this thread, which explains better;
http://forum.xda-developers.com/showthread.php?t=2393289
boomboomer said:
Not without a backup of the phone's original efs folder no, sorry.
Try having a read of this thread, which explains better;
http://forum.xda-developers.com/showthread.php?t=2393289
Click to expand...
Click to collapse
Oh my...
Can't describe how annoyed at myself I am.
My IMEI number actually looks like a proper number but it just doesn't match.
If I bring it to a generic phone repair shop down town do you think it can be fixed?
Is the phone basically useless? :-/
I have the same problem but my imei and serial are ok. Can't connect to the network.
alan3002 said:
Oh my...
Can't describe how annoyed at myself I am.
My IMEI number actually looks like a proper number but it just doesn't match.
If I bring it to a generic phone repair shop down town do you think it can be fixed?
Is the phone basically useless? :-/
Click to expand...
Click to collapse
Probably, the S3 support is quite common.
alan3002 said:
Oh my...
Can't describe how annoyed at myself I am.
My IMEI number actually looks like a proper number but it just doesn't match.
If I bring it to a generic phone repair shop down town do you think it can be fixed?
Is the phone basically useless? :-/
Click to expand...
Click to collapse
Yes cost about 25 punts .
jje