I tried to install the latest update for my acer tablet. My tablet is unrooted and it was doing fine with the android icon with spinning gears and a progress bar. Though it froze and stayed froze...i had no choice but to reset. Once I did though the system would come back up to the slide your finger to unlock screen, my same background was working but a vibrate would happen (before touching) and after that touching the screen wouldn't do anything or react so couldn't slide to unlock. After this, I tried the plus volume button + power+ moving the orientation switch on and off. This got my old background to go away so something happened but it never reset on its own as it was saying: clearing user data and clearing cache. After that i shut it off again and rebooted using the minus volume. It said it was going to revert back to some file. The friendly android robot with spinning gears occurred then shortly after the progress bar came up that friendly android was replaced with an android icon with a big yellow warning sign in it (exclamation point) as far as i can tell nothing happens afterwards. After a few more reboots and + trick i can get the system to boot (no drag finger to unlock) but the minute it gets to the home screen the "shutting down" dialog shows up with the "powering off" message. It never goes away, tablet never shuts down. This happened REPEATEDLY. I did contact acer tech support; and since the first time it didnt reboot on its own after clearing user data and user cache he said its a hardware defect and to return it. I do hesitate to believe that cause I have babied this thing. I wonder if its an odd software error?
Now if i just let the tablet boot up it will come to that home screen with that shutting down dialog. And sometimes i swear a message box pops u behind it I cannot click on it (i swear the dialog that pops up behind the powering off dialog is something about the apk installer). I cannot get to the privacy ->restore to factory defaults...cause everytime i make it to the settings screen and click okay or something the home screen comes back and everything else go s away...so can never click on anything in the settings without it fading away. Which means I cannot click privacy -> restore factory defaults. So now my acer just boots up and says shutting down right away and does nothing else. Its clear of the apps i had on it, but st still not coming up. Am I missing some other step to the process or is the acer device really going to be needed to send out? I think i did everything right but wondering if anyone else had the boot up and then see the shutting down/powering off dialog the whole time... it should be noted that it never actually does shut down.
Any ideas or help id love it!
I don't own a tablet, but here is a thread that you can check out. Hopefully it will help you out. Good luck!
Hi All,
I've been coming here for a good while, reading articles, looking up help tips, and I gotta say, XDA is super helpful! I love reading about the new apps and seeing what people are making. But now, I'm running into a problem that I'm having trouble finding an exact duplicate or matching answer for. I've been looking through the boards and I see some things regarding somewhat what my phone just started doing, but it seems like everything is for custom roms or kernels. The difference between them and mine is that I'm on stock, nothing modded on my evo 4g lte at all.
This morning, I checked weather on my phone, loaded up some music and headed off to work. When I got to my office, I turned the volume down to vibrate only and plugged in the USB cable so it charges during the day while it buzzes from twitter updates or txt messages, etc. Anyway, about an hour or so ago, I turned on my phone and saw the lock screen, but it was different than what it normally is. Normally the lock screen has the weather on it but this time it had just the normal field wallpaper (one of the stock images). I pulled the ring from the bottom of the screen to unlock it and the phone immediately went to a black screen with the little box that says "Loading..." for about 2 seconds, then disappears. The buttons on the bottom (back, home, open apps) are unresponsive. I can, though, see the bar at the top with the time, signal, etc. and I can drag it down and see any kind of notifications in there. If I click the settings button, nothing happens, however the bottom phone button to show me open apps, it starts to work. I see little app cards for settings, but if I tap it, it zooms to the screen but it's still black.
After about 10 seconds, I see the "Loading..." box pop up, disappear, pop up, disappear, continually.
I called my phone from a land line and I could answer, but if I left the phone screen, it was just black. Eventually, an error came up that says "com.htc.bgp" has stopped unexpectedly. I hit don't send the error, it goes away, and I'm back to a blank (black) screen with "Loading..." continually popping up and disappearing.
Also, I can pull the task bar down and select the USB option and then select any of the other functions...HTC Sync Manager, Charge Only, Disk Drive, etc.
Every now and then, when I see "Loading..." pop up, I can see a stock HTC image (the orange colored fields picture) flash on screen just before it goes black.
I'm really stuck and don't know what to do. I'd love to try to save everything that's on here if possible (images/movies saved to internal storage). But if not possible, then oh well. I was able to find this link forum.radioshack.wdsserve.com/t5/Sprint-Discussion/How-do-I-hard-reset-an-HTC-EVO-4G-LTE/m-p/17981 on how to do a factory wipe, but is there any other options I could try first? Also, what do the other options under this section mean; like clear storage, is that like wiping a browser's history?
Thanks,
Sin.
Update: My EVO kept looping the "Loading..." message, even when I did a power-off by holding the power button for 10 seconds. I found out, though, that if I did the force shutdown (hold pwr for 10 secs roughly), keep holding until it buzzed at me, then when the phone turns on hold volume down and the EVO will boot into safe mode. It would have the "SAFE MODE" logo at the bottom corner of the screen, but it booted up without anything other than stock apps on the screen. I'd do that, let it sit for a while, go to sleep, wake it up, sleep, wake up, etc. It never went to that black screen that just said "loading..." Everything seemed ok, so I did a normal restart, let it load up, and all seems to be good now.
I was using live wallpapers before, but when i switched back into safe mode, I made sure that just a stock wallpaper was set. I think that may have been the problem, maybe one of the live wallpapers got corrupted? Who knows.
So if anyone's having trouble, try the safe mode trick, remove anything crazy, then reboot normally...do that before wiping out.
I'm at the end of my rope with this. Several days ago my s5 started refusing to drop down the notification panel and the quick settings menu. I'm running stock rooted kitkat 4.4.2. I did a factory reset, disabled xposed (in case some notification bar mod was causing this even though I hadn't changed my xposed settings for months), got a replacement SIM card, went back to an earlier version of google, and now sometimes it will work for a whole day and then stop responding again. I took out the external SD card and it still does it. I uninstalled anything new (not much) that had recently been installed. I have been using Nova as my launcher, so I tried going back to just Touchwiz, but no change.
It's not just the drop down screens, when I open Titanium Backup and try to use the "clear" or "menu" buttons at the top of the screen, they don't respond either. It's like something is freezing the top half inch of the screen (I measured it in frustration).
I went into the diagnostic menu and checked the screen and everything is responding as far as I can tell--the line goes up to about an eighth of an inch from the top of the screen but the pictures for this when I googled looked like that so maybe they aren't supposed to reach the actual top of the screen.
Googling shows that several models at least of Samsung, and even some Sony, are showing this problem and nobody seems to know how to fix it.
Has anyone got any clues they can give me about this? I can't seem to find what the problem is.
Update--I tried flashing Hispasian Kernel but it didn't solve the problem. I tried defrosting everything I had frozen with Titanium Backup and that didn't solve the problem.
Flash latest stock lollipop FOL1 and see if it's still there. If that doesn't work then you have a hardware defect and you'll need to get your phone repaired.
That's a good idea. Thanks!
I am at the end of my rope with this. Several days ago my s5 started refusing to drop down the notification panel and the quick settings menu. I'm running stock rooted kitkat 4.4.2. I did a factory reset, disabled xposed (in case some notification bar mod was causing this even though I hadn't changed my xposed settings for months), got a replacement SIM card, went back to an earlier version of google, and now sometimes it will work for a whole day and then stop responding again. I took out the external SD card and it still does it. I uninstalled anything new (not much) that had recently been installed. I have been using Nova as my launcher, so I tried going back to just Touchwiz, but no change. I unfroze EVERYTHING I had frozen with TiBu and that didn't help.
It's not just the drop down screens, when I open Titanium Backup and try to use the "clear" or "menu" buttons at the top of the screen, they don't respond either. It's like something is freezing the top half inch of the screen (I measured it in frustration).
I went into the diagnostic menu and checked the screen and everything is responding as far as I can tell--the line goes up to about an eighth of an inch from the top of the screen but the pictures for this when I googled looked like that so maybe they aren't supposed to reach the actual top of the screen.
I installed an app (Expand Status Bar) that will let you drop down either the notification bar or the quick settings, and that always works, so the function is still there in the operating system.
Googling shows that several models at least of Samsung, and even some Sony, are showing this problem and nobody seems to know how to fix it.
Has anyone got any clues they can give me about this? I can't seem to find what the problem is.
Update--I tried flashing Hispasian Kernel but it didn't solve the problem. Well, it was worth a try.
This evening, I recorded a video that cause the disk full icon to show up on my notification bar. No big deal, I do what I normally do (erase photos./videos). While, I was doing that the stock photo app kept on crashing. I decided to just reboot the phone, so I could go back to delete photos..
From there on, I CAN go beyond the google screen, but NOT BEYOND the four dots.
Phone about 2 years old, not rooted. All factory.
I tried recovery mode, it does the same thing - gets stuck on the four dots.
Please help, extremely desperate and a newb!