Nexus 6P stuck on four dots boot screen - Android Q&A, Help & Troubleshooting

This evening, I recorded a video that cause the disk full icon to show up on my notification bar. No big deal, I do what I normally do (erase photos./videos). While, I was doing that the stock photo app kept on crashing. I decided to just reboot the phone, so I could go back to delete photos..
From there on, I CAN go beyond the google screen, but NOT BEYOND the four dots.
Phone about 2 years old, not rooted. All factory.
I tried recovery mode, it does the same thing - gets stuck on the four dots.
Please help, extremely desperate and a newb!

Related

[Q] Black Screen and Loading... Loop

Hi All,
I've been coming here for a good while, reading articles, looking up help tips, and I gotta say, XDA is super helpful! I love reading about the new apps and seeing what people are making. But now, I'm running into a problem that I'm having trouble finding an exact duplicate or matching answer for. I've been looking through the boards and I see some things regarding somewhat what my phone just started doing, but it seems like everything is for custom roms or kernels. The difference between them and mine is that I'm on stock, nothing modded on my evo 4g lte at all.
This morning, I checked weather on my phone, loaded up some music and headed off to work. When I got to my office, I turned the volume down to vibrate only and plugged in the USB cable so it charges during the day while it buzzes from twitter updates or txt messages, etc. Anyway, about an hour or so ago, I turned on my phone and saw the lock screen, but it was different than what it normally is. Normally the lock screen has the weather on it but this time it had just the normal field wallpaper (one of the stock images). I pulled the ring from the bottom of the screen to unlock it and the phone immediately went to a black screen with the little box that says "Loading..." for about 2 seconds, then disappears. The buttons on the bottom (back, home, open apps) are unresponsive. I can, though, see the bar at the top with the time, signal, etc. and I can drag it down and see any kind of notifications in there. If I click the settings button, nothing happens, however the bottom phone button to show me open apps, it starts to work. I see little app cards for settings, but if I tap it, it zooms to the screen but it's still black.
After about 10 seconds, I see the "Loading..." box pop up, disappear, pop up, disappear, continually.
I called my phone from a land line and I could answer, but if I left the phone screen, it was just black. Eventually, an error came up that says "com.htc.bgp" has stopped unexpectedly. I hit don't send the error, it goes away, and I'm back to a blank (black) screen with "Loading..." continually popping up and disappearing.
Also, I can pull the task bar down and select the USB option and then select any of the other functions...HTC Sync Manager, Charge Only, Disk Drive, etc.
Every now and then, when I see "Loading..." pop up, I can see a stock HTC image (the orange colored fields picture) flash on screen just before it goes black.
I'm really stuck and don't know what to do. I'd love to try to save everything that's on here if possible (images/movies saved to internal storage). But if not possible, then oh well. I was able to find this link forum.radioshack.wdsserve.com/t5/Sprint-Discussion/How-do-I-hard-reset-an-HTC-EVO-4G-LTE/m-p/17981 on how to do a factory wipe, but is there any other options I could try first? Also, what do the other options under this section mean; like clear storage, is that like wiping a browser's history?
Thanks,
Sin.
Update: My EVO kept looping the "Loading..." message, even when I did a power-off by holding the power button for 10 seconds. I found out, though, that if I did the force shutdown (hold pwr for 10 secs roughly), keep holding until it buzzed at me, then when the phone turns on hold volume down and the EVO will boot into safe mode. It would have the "SAFE MODE" logo at the bottom corner of the screen, but it booted up without anything other than stock apps on the screen. I'd do that, let it sit for a while, go to sleep, wake it up, sleep, wake up, etc. It never went to that black screen that just said "loading..." Everything seemed ok, so I did a normal restart, let it load up, and all seems to be good now.
I was using live wallpapers before, but when i switched back into safe mode, I made sure that just a stock wallpaper was set. I think that may have been the problem, maybe one of the live wallpapers got corrupted? Who knows.
So if anyone's having trouble, try the safe mode trick, remove anything crazy, then reboot normally...do that before wiping out.

[Q] Non-rooted Nexus 10 in bootloop!

As the title says, I was using my N10 quite a bit yesterday but just before I went to bed I noticed a strange icon (?) in the notification bar that I couldn't get rid of... kind of a white spot/circle fading out towards the edge... Anyway I turned off the Nexus using the power key and choosing shutdown. It was then stuck on the Nexus "X" screen loading for ages >10 minutes! Occasionally it partially loaded my lock screen but not for long enough for me to unlock it or anything, and then reverted back to the loading "X" screen. Anyway the only way I could "fix" it was to go into boot recovery and choose "data wipe/factory reset".
Its working now but I am slightly frustrated that I have lost all the photo's and downloads I saved onto it (I know I should have had a backup but I wasn't modding it or anything).
My questions are, has this happened to anyone else with stock rom and unroot and any idea what the icon was in the notification bar? Also, should I return it for a replacement?
Much appreciado!
Rob

[Q] Problem when my phone is recovering from Sleep mode

Hi everyone !
I'm new here (and not a native english speaker, so apologies in advance for any grammar mistakes)
Before making this thread, I looked for info here, but I'm not sure for what to search.
I'll try to explain my problem here.
I bought a Galaxy SIII from my provider 3 weeks ago and everything looked fine, till last week.
Some times to time, with no apparent reason or cause, while my phone is on sleep mode, on my desk, or in my pocket, playing music, I have the following problem: when I push the on/off button to wake up my phone, my screen is turning on, taking me to the lock screen.
But, my screen brightness is very low, like set to the minimum.
And when I draw my unlocking pattern, screen goes black.
Bottom buttons are lit and my phone seems to be OK, I can feel haptic feedbacks.
But the screen is black.
If I push the on/off button again, screen stays black and bottom buttons are not lit anymore, as a usual Sleep Mode.
If I push on/off again (depending on how much I wait between 2 on/off):
- My phone awakes from Sleep and takes me again to the unlock screen, brightness still very low. And after the unlocking pattern traced, black screen again
- If I didn't wait enought after putting it into sleep mode, in this case, I don't have to redraw the unlocking pattern. I'm back to my home screen...
for 1/4 of a second, stilll with brightness at the minimum. And screen goes black.
And after a serie on onoffonoff, boom, my screen is back to full and normal brightness and everything is OK.
At the beginning, my phone did that once in a while. I thought at the time ti was after pushing the on/off button while using a CPU/RAM hungry app, my phone struggling to recover....
But now, it's totally random.
Depending on .... I don't know what, I have to do the onoffonoff thing 2, 5, 10, 50 times in a row so my phone can recover from is half comatose.
Yesterday, I could not use my phone for half an hour ...
and if someone calls me, I hear the ringtone, but screen stays black.
I can answer the call (but not knowing who's calling) by sliding on the part of the screen where the slider normally is.
Funny thing is about removing the battery. It doesn't solve my problem.
When I do so, my phone boots, I see the "Samsung Galaxy SIII" boot screen, on low brightness (whih is not normal ...)
After that, I normally have another boot screen with my provider's logo and tone. But screen goes black again (but I still here the tone)
Then I realized it started to happen when my phone proposed me a Samsung update.
I tried to reset my phone to factory settings but it didn't work, the update was still here.
For a while I thought my problem was solved, because my phone behaved normally for 3 or 4 hours, without problem.
But it came back.
I found on the internet several "almost-same-problems" without proposed solutions.
Like checking if the proximity sensor was blocked by a protective transparent plastic sheet, or a case.
I tried to to remove mine.
Didn't work.
Some people said it was linked to their phone trying to acquire a wifi network.
My wifi on or off, withiin or without the range of a wifi router didn't work ...
I tried to note things down about what I did, when, how, app launched before the problem appears.
I checked battery info (temp, voltage, etc).
No pattern emerged.
So.
Hs anyone of you enountered the same problem ?
Do you have ideas, solutions I can use ?
Or maybe a voodoo prayer ?
I could sent it back to my provider which will bounce it back to Samsung. But it will take ages (3 to 4 weeks ...) :'(
Thanks in advance !
do a factory reset, go completely stock
if that doesn't help, send it in
Glebun said:
do a factory reset, go completely stock
if that doesn't help, send it in
Click to expand...
Click to collapse
That's what I did.
I tried by going into the Parameters menu, and reseting.
I tried by booting my phone with Vol+ / Home / Power buttons to access a console mode and do a wipe data/reset.
The problem is that my phone got an update like one week ago from a 4.?.? to 4.1.2.
And even with a reset, my phone reboot with the 4.1.2 version, which seems to cause this problem.
Or maybe not, but I can't be sure.
As I said, after a factory reset I did yesterday, everything went well for 3 or 4 hours and the problem reappeared.
send it to the service

phone will not turn

I used my phone this morning and it was fine. A few hours later I went to use it and it would not turn on. It is fully charged. I am running go launcher. I usually don't get asked which launcher I want to open it with when I wake my phone. But that screen flashed very quickly but I could not choose as the screen went blank very quickly. The screen was blank but the back button and the home button were lit up. I hit the power button so many times but nothing happens except the the 2 buttons lighting up. I went into recovery try to boot from there but nothing hapeens. It just goes to the HTC screen and hangs there. Its been on that screen for 10-15 and then I go back into recovery and still nothing. I tried to do a factory reset. It went to a screen with a picture of the phone and 2 green arrows going in a circle and a green down arrow inside the circle.
I have no idea what is going on. I have not done anything new to the phone. It is stock and I got Kit kat on it a few weeks back. Everything has been fine up until this morning. I understand the go launcher could cause a problem opening up the phone. But I don't understand why I cant do a factory reset from recovery. Any and all help is appreciated. Thanks
I also noticed that in the bootloader the very first line says 'LOCKED" is it supposed to say that?

Note 8 screen display issue

My Note 8 battery went flat and when put on charge the screen started flashing.
Overnight it had charged 1% when attached to my computer so I plugged it in all day.
Eventually it charged, but was playing up. Kept dropping wifi, apps would not run, could not download anything from the Play Store.
I did a factory reset and it appear to be ok, except I have a transparent, grey box covering about one third of the screen with text in it relating to the device.
i.e.
PDA:N5110XXCMK1
PHONE:NA
CSC:N51100XACMJ2
H/W:Not Active
RF Cal Date: None
SMD:01N,PBA:04N,CAL:07N,FINAL:11N
and a load more.
If I scroll the screen the background scrolls ok, but this box stay put.
If I open an app it disappears, but going back to the home screen it reappears after a couple of seconds.
I tried taking a screen shot, but it disappears when I try to do it and does not show up.
I guess I could take a picture with my phone if that would help.
Any ideas what has gone wrong?
Thanks

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