[Q] GT-I9100 won't connect to PC - Galaxy S II Q&A, Help & Troubleshooting

Hi There..
Newlly purchaused device from Ebay , GT-I9100, GB 2.3.4
Using the cable that came along with the device.
When I connect it to the PC it won't even recognize the device.
Nothing happen on the PC while on the device it say : MTP-connected"
Tried on multiple PC/Laptop with different OS.
Faulty device or is there anything else to do?
Ziv

Is Kies Installed ? Is Samsung Drives Installed ?

Paulius7 said:
Is Kies Installed ? Is Samsung Drives Installed ?
Click to expand...
Click to collapse
yes it is installed. the thing is that I would expect the PC to at least recognize the device and ask for drivers even if the drivers wasn't installed

Try another USB cable(If you can) try another USB port(Just for test)

Paulius7 said:
Try another USB cable(If you can) try another USB port(Just for test)
Click to expand...
Click to collapse
did that already and even tested the original cable with the Wife's HTC. The cable is fine.

Maybe tried to switch on Another mod not MTP.
Or try to enable USB debugging in Developer options

Paulius7 said:
Maybe tried to switch on Another mod not MTP.
Or try to enable USB debugging in Developer options
Click to expand...
Click to collapse
Already tried the debugging mode. How do I change to another mod not MTP?

wizardwiz said:
Hi There..
Newlly purchaused device from Ebay , GT-I9100, GB 2.3.4
Using the cable that came along with the device.
When I connect it to the PC it won't even recognize the device.
Nothing happen on the PC while on the device it say : MTP-connected"
Tried on multiple PC/Laptop with different OS.
Faulty device or is there anything else to do?
Ziv
Click to expand...
Click to collapse
Hi,
It happened with me too, and there is nothing wrong with the device, its fine.
My friend told me this,
update your Kies software to the latest version, then close the Kies. i mean the kies application should not be running.
Then connect the device and wait for sometime, till the message appears -- MTP connected.
Then open the Kies application, and let the Kies to identify the device.
If it says some error, like device not recognized, then there is an option to debug the connectivity.
Try that option too.
It'll connect surely, but you should be patient.
I think, its the problem with Kies software. I use it only to update the Android firmware. But now, I'm on Custom ROM, so this Kies is no more required for me.
Regards,
Hereticnine.

hereticnine said:
Hi,
It happened with me too, and there is nothing wrong with the device, its fine.
My friend told me this,
update your Kies software to the latest version, then close the Kies. i mean the kies application should not be running.
Then connect the device and wait for sometime, till the message appears -- MTP connected.
Then open the Kies application, and let the Kies to identify the device.
If it says some error, like device not recognized, then there is an option to debug the connectivity.
Try that option too.
It'll connect surely, but you should be patient.
I think, its the problem with Kies software. I use it only to update the Android firmware. But now, I'm on Custom ROM, so this Kies is no more required for me.
Regards,
Hereticnine.
Click to expand...
Click to collapse
Lets assume I wanna simply connect it as mass storage. shouldn't the device be idetified ? I mean it's as if the PC OS doesn't recognize it at all
As if it wasn't even attached to the PC.
EDIT: It doesn't recognize the device on debugging mod either

wizardwiz said:
Lets assume I wanna simply connect it as mass storage. shouldn't the device be idetified ? I mean it's as if the PC OS doesn't recognize it at all
As if it wasn't even attached to the PC.
EDIT: It doesn't recognize the device on debugging mod either
Click to expand...
Click to collapse
Correct. Even without Samsung USB drivers installed your PC (I guess running Windows) should show a reaction. At least the PC should report an unknown device.

Maybe you should try installing the drivers manually? Not sure if it's gonna help but might as well try, right?
If that doesn't work either maybe you should try contacting the one you got the phone from. Maybe there's something wrong with the particular device.

bi11ie said:
Maybe you should try installing the drivers manually? Not sure if it's gonna help but might as well try, right?
If that doesn't work either maybe you should try contacting the one you got the phone from. Maybe there's something wrong with the particular device.
Click to expand...
Click to collapse
OK, one last option. Can a Faulty ROM instillation cause the device not to connect to my PC?
Other than that I guess I should get a replacement for my device.
Thanks for your assistance guys

Related

S2 Root Displaying Error Message - Device is not connected

Hello,
Im trying to flash my phone but having a issue
So i have added the insecure kernel but when i try and do the next part (Run S2 Root) i get the following error
Device is not connected! Please connect the USB cables and try again
Im running the following
S2 Root 1.5.1
Android Version 2.3.6
Kernel Version I9100XWKJ2
Anyone able to help its annoying the hell out of me have tried different USB ports get the same issue
Make sure samsung drivers are installed, try different USB ports, check USB debugging in settings.
If it doesnt work again, try it with a different computer if possible.
Ok when i turn off USB debugging on the phone the PC will connect to it. When it is on it wont?
lowndes8 said:
Ok when i turn off USB debugging on the phone the PC will connect to it. When it is on it wont?
Click to expand...
Click to collapse
If its on, then leave it. I meant check that the USB debugging is on.
Where about do i check that?
lowndes8 said:
Where about do i check that?
Click to expand...
Click to collapse
Phone menu / settings / applications / development
And also make sure kies is not running on PC same time a Odin. Also ensure PC task manager has no kies processes
Sent from my GT-I9100 using xda premium
lowndes8 said:
Where about do i check that?
Click to expand...
Click to collapse
settings - applications- development
Yes that has been on the whole time.
As i said when this is on the deice wont connect
When its off it will connect??
lowndes8 said:
Yes that has been on the whole time.
As i said when this is on the deice wont connect
When its off it will connect??
Click to expand...
Click to collapse
That needs to be on, so the problem is elsewhere. Did you install samsung drivers, if you did, have you tried different USB ports?
I have downloaded the drivers and still not working
Still cant get it to work
Try this:
http://forum.xda-developers.com/showthread.php?p=18805560
Read the instructions carefully though.

Kies connecting problem.

Ever since Kies got updated (a week ago), i cannot connect my Galaxy S2, and therefore cannot update my firmware through it. Every time i connect my S2 it just says Connecting... and stays like that. The funny thing though is, if i have a lock on my phone, it will detect the phone and tell me to unlock it. After I unlock it, it does the same thing again.. Connecting...
Any help?
No personal experience but try to reinstall Kies
Sent from my Galaxy Nexus using XDA
Tried, but it didnt work. Tried installing it on other PC, also doesn't work. Kies detects Galaxy S and S Plus, but cannot detect S2. Before the update though, it didnt have any trouble. I even tried with the older version, but that wont work too...
maksovizija said:
Tried, but it didnt work. Tried installing it on other PC, also doesn't work. Kies detects Galaxy S and S Plus, but cannot detect S2. Before the update though, it didnt have any trouble. I even tried with the older version, but that wont work too...
Click to expand...
Click to collapse
Is USB debugging turned OFF on the phone?
maksovizija said:
Tried, but it didnt work. Tried installing it on other PC, also doesn't work. Kies detects Galaxy S and S Plus, but cannot detect S2. Before the update though, it didnt have any trouble. I even tried with the older version, but that wont work too...
Click to expand...
Click to collapse
Do a factory reset, restart your Pc and launch Kies first then connect your mobile to ur pc .
This doesn't work either... Any other suggestions?
And yes USB debugging is turned off. I tried turning it on and off but it DOESNT make the phone connect to Kies.
maksovizija said:
And yes USB debugging is turned off. I tried turning it on and off but it DOESNT make the phone connect to Kies.
Click to expand...
Click to collapse
Hmm. Ok, try entering *#7284# into the dialer. This will bring up a service menu. USB should have PDA selected. If it doesn't, select PDA. If it does, change it to Modem, then back to PDA. After that, try your USB connection again.
ctomgee said:
Hmm. Ok, try entering *#7284# into the dialer. This will bring up a service menu. USB should have PDA selected. If it doesn't, select PDA. If it does, change it to Modem, then back to PDA. After that, try your USB connection again.
Click to expand...
Click to collapse
Again nothing Connecting forever...
maksovizija said:
Again nothing Connecting forever...
Click to expand...
Click to collapse
Does the port work at all? Will the phone charge?
If so, can you plug the phone into your computer via USB and start an ADB shell?
Yes yes the port is fully operational and i managed to connect the phone to Kies finally with just removing the SD card. Still not sure why it wouldnt connect with it...
Common Kies problem answers .
One use the SGS2 USB cable
Two connect only to a mainboard USB port .
jje

XP won't recognize sgs2 at all.

Hello, sorry for starting a new thread..
But i've read on all forums and websites still not found a solution.
I have:
Reinstalled kies
Checked all settings on the phone
Tried diffrent cables
Tried connect without kies installed
Tried with kies installed but not turned on
Rebooted phone and computer
Tried to connect in all usb "holes"
Tried using diffrent usb adapters
AND SO ON...
I've tried all things i could find..
But when i look in device manager i cant find drivers for my GT-I9100 with ICS 4.03
I'm doing everything i can come up with, and still it wont istall any drivers for my phone?
So how do i get the drivers?, if thats the problem....
EDIT: Tried with 2 diffrent computers with diffrent os, still dosent work...
Have you tried different USB ports on your computer?
Going to give it a try
Sent from my GT-I9100 using xda app-developers app
anotaren said:
Hello, sorry for starting a new thread..
But i've read on all forums and websites still not found a solution.
I have:
Reinstalled kies
Checked all settings on the phone
Tried diffrent cables
Tried connect without kies installed
Tried with kies installed but not turned on
Rebooted phone and computer
Tried to connect in all usb "holes"
Tried using diffrent usb adapters
AND SO ON...
I've tried all things i could find..
But when i look in device manager i cant find drivers for my GT-I9100 with ICS 4.03
I'm doing everything i can come up with, and still it wont istall any drivers for my phone?
So how do i get the drivers?, if thats the problem....
Click to expand...
Click to collapse
1. is your phone rooted? if yes, i believe kies cannot detect rooted phone
2. definitely not the problem of XP, i have no problem with my XP, one possibility could be your XP something corrupted, suggest you try on other pc.
Kies can detects rooted phones so that is not an issue.
You could put your phone in Download mode, and connect it to your pc and then run odin. If Odin detects it then it is not your drivers. If Odin cannot find a phone then obviously there is an issue with the drivers.(btw you dont have to do anything in odin for it to find it)
stanxx said:
1. is your phone rooted? if yes, i believe kies cannot detect rooted phone
2. definitely not the problem of XP, i have no problem with my XP, one possibility could be your XP something corrupted, suggest you try on other pc.
Click to expand...
Click to collapse
No, I want to but my pc wont recognize it..
...
Syrellaris said:
Kies can detects rooted phones so that is not an issue.
You could put your phone in Download mode, and connect it to your pc and then run odin. If Odin detects it then it is not your drivers. If Odin cannot find a phone then obviously there is an issue with the drivers.(btw you dont have to do anything in odin for it to find it)
Click to expand...
Click to collapse
It wont find it all..
But as said the problem is that i dont have drivers at all on my computer for my phone, still i have latest update of kies..
Then do waht MistahBungle says. If your drivers arent installed kies is doing something wrong. Uninstall kies, delete the entire remaining Kies folder from program files, Clean up your registry and reboot your pc.
Once you have done that, Redownload Kies from the samsung website, make sure its the windows 32 bit(x86) version(as im guessing you are running that as XP) and install it.
Once it is installed. Reboot your computer. Turn your phone on and make sure USB debugging is completely turned off and then plug the phone in to your pc.
MistahBungle said:
Given you say you've tried *everything*, if it were me, I'd try a different PC. If it still doesn't work, user error; probably something really simply we're missing/you're not doing. Impossible to say what it is as we're not there with you looking over your shoulder.
Actually, I saw a thread on here last week, someone had tried everything like you & they fixed it by uninstalling Kies, removing Kies registry entries, rebooting, downloading/installing a fresh copy of Kies (for the drivers), running Windoze Update, rebooting. Fixed. Maybe try this before another PC.
You also must check Windoze Task Manager & kill Kies/any associated processes. You only want the drivers, not Kies/it's processes running when you use Odin.
Click to expand...
Click to collapse
Going to try it with my laptop and hope for the best..
...

PC isn't detecting my device.

Hello
So this is it. i've tried searching in this forum and google for any possible solution to this issue that is kind of driving me crazy, but i haven't been able to make it work. None of my PC's can detect my device through USB Connection, i have:
1- i have installed all the drivers and Samsung Kies updated to the last version
2- i have enabled usb debugging mode connection and still nothing
3- i have the stock gingerbread 2.3.6
If someone can help me... please i'd really appreciate it :S
tpag02 said:
Hello
So this is it. i've tried searching in this forum and google for any possible solution to this issue that is kind of driving me crazy, but i haven't been able to make it work. None of my PC's can detect my device through USB Connection, i have:
1- i have installed all the drivers and Samsung Kies updated to the last version
2- i have enabled usb debugging mode connection and still nothing
If someone can help me... please i'd really appreciate it :S
Click to expand...
Click to collapse
Even if you have the correct drivers installed, some bad drivers might be picking the device up, overriding the good drivers. If you open up device manager, what shows up when you plug in the phone?
MaxRabbit said:
Even if you have the correct drivers installed, some bad drivers might be picking the device up, overriding the good drivers. If you open up device manager, what shows up when you plug in the phone?
Click to expand...
Click to collapse
Nothing shows up!, that's the thing, the device seems to be recognizing the PC. it makes a sound when i connect it to the pc and the icon of usb connection shows up right on the notificacion bar, but on the pc doesn't make anything.
I installed the official drivers from samsung and Kies Too.
Have you try changing USB port?
Overgloc said:
Have you try changing USB port?
Click to expand...
Click to collapse
Of course!, either the usb cable and even the PC
Try using snappea
tpag02 said:
Hello
So this is it. i've tried searching in this forum and google for any possible solution to this issue that is kind of driving me crazy, but i haven't been able to make it work. None of my PC's can detect my device through USB Connection, i have:
1- i have installed all the drivers and Samsung Kies updated to the last version
2- i have enabled usb debugging mode connection and still nothing
3- i have the stock gingerbread 2.3.6
If someone can help me... please i'd really appreciate it :S
Click to expand...
Click to collapse
Snappea is an app for both windows and your android via which you can connect to your pc
1. First download and install Snappea (Google it "SnapPea" since i cannot post outside links)
2. When installed, it will ask some basic info and after connecting your phone, it will automatically download its android version
3. I guess thats all.... Youll understand its use via the tutorial (pretty much easy)
4. ENJOY!....enjoy transferring your files via pc and android........
Aayush_13 said:
Snappea is an app for both windows and your android via which you can connect to your pc
1. First download and install Snappea (Google it "SnapPea" since i cannot post outside links)
2. When installed, it will ask some basic info and after connecting your phone, it will automatically download its android version
3. I guess thats all.... Youll understand its use via the tutorial (pretty much easy)
4. ENJOY!....enjoy transferring your files via pc and android........
Click to expand...
Click to collapse
Here´s the point, i wanna root the device, i don´t think i'll be able to get it done with that app :S thanks anyway
tpag02 said:
Nothing shows up!, that's the thing, the device seems to be recognizing the PC. it makes a sound when i connect it to the pc and the icon of usb connection shows up right on the notificacion bar, but on the pc doesn't make anything.
I installed the official drivers from samsung and Kies Too.
Click to expand...
Click to collapse
What makes a sound when you connect it to the PC? Does the PC itself make a sound? And you did as I suggested and had Device Manager open when you plugged it in - did it refresh at all?
MaxRabbit said:
What makes a sound when you connect it to the PC? Does the PC itself make a sound? And you did as I suggested and had Device Manager open when you plugged it in - did it refresh at all?
Click to expand...
Click to collapse
The device makes a sound... the pc does nothing, and Device Manager doesn´t refresh.
tpag02 said:
The device makes a sound... the pc does nothing, and Device Manager doesn´t refresh.
Click to expand...
Click to collapse
Strange! Do other devices work when plugged in?
the device makes a sound means it connected to USB only. it can be computer or charger.
did you try uninstalling usb drivers in device manager.
right click and update driver
then select have a disk..
show path ..Program Files\SAMSUNG\USB Drivers..
i can't remember the rest of the part.
then it will recognize
hope this help..
If you want to root why not use exynos abuse?
Sent from my GS4 running CM11 Kandy Kane
122ninjas said:
If you want to root why not use exynos abuse?
Sent from my GS4 running CM11 Kandy Kane
Click to expand...
Click to collapse
i can't make that work, it says that my kernel is not supported
122ninjas said:
If you want to root why not use exynos abuse?
Sent from my GS4 running CM11 Kandy Kane
Click to expand...
Click to collapse
He's on Gingerbread. I thought the exynos abuse only worked on ICS
Sent from my SGH-I777 using xda premium
Red_81 said:
He's on Gingerbread. I thought the exynos abuse only worked on ICS
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
Oh then Idk i've never looked into it.
I'm having the same problem with my i777 model.
I uninstalled and re-installed the drivers, I updated the drivers, I tried debugging mode and I've tried "Mass Storage" mode.
Mass Storage mode was the only one that seemed to work for me, when I tried debug mode it would constantly connect and disconnect.
When I try without being in any of those modes, my phone will connect. My computer will recognize and then randomly my phone or computer wont be able to see each other anymore. Like my phone will disconnect from MTP-initialization (but still charge like it's plugged in)...I'm really interested in rooting my phone, but I don't want to since I can't connect my phone correctly. I don't want a $200+ phone becoming a brick and I can't replace it very cheap (anytime soon at least).
Here's phone info if it helps any..?
Model Number: SAMSUNG-SGH-i777
Android Version: 2.3.6
Kernel Version: 2.6.35.7
Build Number: GINGERBREAD.UCKK6
zZSleepyZz said:
I'm having the same problem with my i777 model.
I uninstalled and re-installed the drivers, I updated the drivers, I tried debugging mode and I've tried "Mass Storage" mode.
Mass Storage mode was the only one that seemed to work for me, when I tried debug mode it would constantly connect and disconnect.
When I try without being in any of those modes, my phone will connect. My computer will recognize and then randomly my phone or computer wont be able to see each other anymore. Like my phone will disconnect from MTP-initialization (but still charge like it's plugged in)...I'm really interested in rooting my phone, but I don't want to since I can't connect my phone correctly. I don't want a $200+ phone becoming a brick and I can't replace it very cheap (anytime soon at least).
Here's phone info if it helps any..?
Model Number: SAMSUNG-SGH-i777
Android Version: 2.3.6
Kernel Version: 2.6.35.7
Build Number: GINGERBREAD.UCKK6
Click to expand...
Click to collapse
Man, we're going through the same :S i hope someone can help us
tpag02 said:
Man, we're going through the same :S i hope someone can help us
Click to expand...
Click to collapse
Hmmm...I just tried something. My phone says it's not in MTP, but my PC can read it and open it up.
All I did was turn off my phone, then I plugged it in, then turned it back on and it's doing good so far...might give it a shot, I dunno how well it's really working or nothing though.
|-----EDIT------|
Now it's in MTP Application and synchronizing, I'm just trying to back up my phone with Keis so if I do decide to Root, I can back everything back up.
zZSleepyZz said:
Hmmm...I just tried something. My phone says it's not in MTP, but my PC can read it and open it up.
All I did was turn off my phone, then I plugged it in, then turned it back on and it's doing good so far...might give it a shot, I dunno how well it's really working or nothing though.
|-----EDIT------|
Now it's in MTP Application and synchronizing, I'm just trying to back up my phone with Keis so if I do decide to Root, I can back everything back up.
Click to expand...
Click to collapse
i did this and it kind of recognized it but didn´t install the drivers... i´m gonna keep trying this...
Still nothing

Question samsung a20e not recognized since windows 11

Hi. I'm sorry if i'm not posting in the good place but y'all are my last solution before mental breakdown lol .
basically now when i connect my phone to pc (tried three different cable and the one coming in the phone phone too) i get a "cannot recognize usb" msg thing and in my device manager it says "Unknown USB Device Descriptor Request Failed" . so i can't no more boot my phone into download mode .
if anyone know any solution , i will take anything at this point even the one i already tried
​
Try updating the Windows driver for it.
blackhawk said:
Try updating the Windows driver for it.
Click to expand...
Click to collapse
i tried to install a driver but i don't think i found the good one , do you have any link or what i should look for exactly ?
The latest version of SmartSwitch should have it unless Samsung didn't update it
Another reason I never upgrade firmware...
well it doesn't work hahaha even a thing to re install the driver in smart switch but it doesn't work , yay
In device management, scan for new drives command, can you see it then?
Check Event Viewer for error messages too.
mhhh scanning for hardware change does nothing and i don't see anything about my device manager or usb for in event viewer :/
Vaih said:
mhhh scanning for hardware change does nothing and i don't see anything about my device manager or usb for in event viewer :/
Click to expand...
Click to collapse
The PC isn't detecting it. Yeah... you probably can't roll back to 10 either. 12 is worse. It's a trap. Try another PC...
Vaih said:
basically now when i connect my phone to pc (tried three different cable and the one coming in the phone phone too) i get a "cannot recognize usb" msg thing and in my device manager it says "Unknown USB Device Descriptor Request Failed" . so i can't no more boot my phone into download mode .
Click to expand...
Click to collapse
What has the fact you can't boot phone into EDL-mode to do with default Windows 11 OS USB- driver ( what is USB Generic Parent Driver - Usbccgp.sys )?
If suitable ADB-driver is installed on PC then you can boot the phone into EDL-mode ( AKA Download mode ).
Code:
adb devices
adb reboot edl
FYI:
Please keep in mind that Windows app Odin only works flawlessly when phone is booted in the EDL.
Latest VersionOdin v3.14.4Release Year2022
NOTE:
Always install and use the USB drivers for Android as provided by OEM: Both ODIN and Samsung USB drivers are 100% compatible with any Samsung smartphone or tablet.
blackhawk said:
The PC isn't detecting it. Yeah... you probably can't roll back to 10 either. 12 is worse. It's a trap. Try another PC...
Click to expand...
Click to collapse
ok i tried with another pc and even a new cable that came with a keyboard so ik it got data and power , still the same error on the two pc so i guess the problem is from my phone ?
Vaih said:
ok i tried with another pc and even a new cable that came with a keyboard so ik it got data and power , still the same error on the two pc so i guess the problem is from my phone ?
Click to expand...
Click to collapse
Think back to when this started. What was added or changed? You can still do a factory reset from Settings. The new Samsung's are fubar... I don't need any external connection to invoke the boot menu on my N10+'s.
Another reason not to use Samsung again.
blackhawk said:
Think back to when this started. What was added or changed? You can still do a factory reset from Settings. The new Samsung's are fubar... I don't need any external connection to invoke the boot menu on my N10+'s.
Another reason not to use Samsung again.
Click to expand...
Click to collapse
yeah gonna reset to see if it can fix my problem because i don't remember what i could've tweaked lol , i'll report back if it's still broken
still not working i give up with this phone for now maybe it will fix it self one day. thanks a lot for trying to help tho ^^

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