Kies update not supported - Galaxy S III Q&A, Help & Troubleshooting

Hi,
My bro got a 2nd hand S3 from CEX in UK, when we connect it to Kies it says...
'Your device's current firmware version is not supported to update firmware via Kies'
The current version is PDA:LI5 / PHONE:LI5 / CSC:LI5 (BTU)
It is supposed to be on O2,( has O2 stickers and box ) but I think it has been flashed with a generic firmware. Is this why Kies gives the above message? Don't think it's rooted, device status says normal.
Can I simply flash the 4.1.2 O2 firmware from SamMobile using Odin? If so do I need to do the PDA, PHONE & CSC, the guide on SamMobile also says to Re-Partition is the necessary? I am sure when I did my own S3 I just did the PDA part.
Will this wipe everything?
Regards,.
Les

Well I went ahead and flashed it using Odin, but still Kies doesn't like it. It now has the O2 4.1.2 firmware, with the O2 bubble screen on boot.
Kies says version = PDA:LL4/PHONE:LK1/CSC:LL1 (BTU)
Thought it was something to do with the CSC, I tried the Samsung Galaxy S / S2 / S3 CSC app but get and error 'preconfig does not support singleCSC'
Anyone have any ideas?
Regards,
Les

PointyUK said:
Well I went ahead and flashed it using Odin, but still Kies doesn't like it. It now has the O2 4.1.2 firmware, with the O2 bubble screen on boot.
Kies says version = PDA:LL4/PHONE:LK1/CSC:LL1 (BTU)
Thought it was something to do with the CSC, I tried the Samsung Galaxy S / S2 / S3 CSC app but get and error 'preconfig does not support singleCSC'
Anyone have any ideas?
Regards,
Les
Click to expand...
Click to collapse
Sorry to bump this thread, but I haven't found an answer yet.
Anyone got any ideas?
Regards,
Les

PointyUK said:
Sorry to bump this thread, but I haven't found an answer yet.
Anyone got any ideas?
Regards,
Les
Click to expand...
Click to collapse
After flashing via Odin factory reset it. I had that problem too with kies. I flash jellybean firmware but kies would not recognize it. Factory resetting fix my kies problem. HTH.
Sent from my Galaxy Nexus using Tapatalk 2

Right well the problem kies is having is that the phone looked like it had the latest LL5 version at the start ( LL5 is the European Vodafone version) but the phones CSC is set to generic unlocked UK model(Btu). Even after your o2 flash the csc is still set to btu. So because the csc isn't matching the firmware, kies won't allow the firmware upgrade.
Either look to change the csc to o2u(UK o2 csc code) or flash the Btu firmware.
Edit: to change csc usually a full factory reset will change it or a 2nd flash of the o2 firmware should help. Even the csc app u mentioned earlier should help but be warned changing csc will wipe the phone using the app.
Sent from my GT-I9300 using xda premium

Thanks for the replies guys.
I can confirm that a factory reset and then a 2nd flash with the o2 firmware has fixed the problem.
Regards,
Les

Related

[Q] Firmware update via odin for sim locked SGS2?

Is any problem to update my SGS2 firmware via odin (with latest 2.3.4) if its sim locked? Should I use my old csc (KG2) from my provider or I can use the multi csc from KG5? Thanks
It should not be a problem updating to xxkg5 as all the provider information is on the sim card, only time you would need csc if a different language is used.
Sent from my GT-I9100 using XD
Be careful because if you use odin you are flashing your phone and i thought that sim-locked phones couldnt be flashed??!!!
You Can flash it
I just flashed my SGS II yesterday to 2.3.4 and its sim locked to TMobile UK,
Its debanded it however it now reports it cant be updated in kies, see attached image.
that is normal as kies only supports samsung branded firmwares. Odin works better.
you can still use the other features of kies except updating.
haggisuk said:
I just flashed my SGS II yesterday to 2.3.4 and its sim locked to TMobile UK,
Its debanded it however it now reports it cant be updated in kies, see attached image.
Click to expand...
Click to collapse
I debranded my T-Mobile UK SGSII (KE3) to Stock KE7.
Connect my phone to my PC with the Samsung software. It said that there was a software update and downloaded a stock KF3. I had to reroot the phone afterwards.
Is the reason perhaps that i have installed kg5?,
TBO i am overwhelmed by the amount of diferent firmwares and other info on this site.
I can report that it appears to be working fine though on my phone.
I changed it to kg5 using odin and downloaded it from samfirmware.com
haggisuk said:
Is the reason perhaps that i have installed kg5?,
TBO i am overwhelmed by the amount of diferent firmwares and other info on this site.
I can report that it appears to be working fine though on my phone.
I changed it to kg5 using odin and downloaded it from samfirmware.com
Click to expand...
Click to collapse
That is exactly the reason. The official stock update is to KF3 and you are way ahead of that.

Kies showing different firmware

I have rooted my S2 but now unrooted but problem is that before rooting my firmware was PDA:KJ2 / PHONE:KI4: / CSC KJ1 (KSA) showing on KIES... now it is showing PDA:KJ2 / PHONE:KI4: / CSC KJ1 (XSG)although i have downloaded official stock firmware from sammobile firmwares which is SAUDI ARABIA but why the hell iit is showing (XSG) instead of (KSA) on KIES.
It doesn't makes any big difference, so as long as it shows updates in kies you have no problem
Sent from my GT-I9100 using xda premium
but still wanna know why it is showing XSG firmware instead of KSA?
anyway what about updates i'm still on GB 2.3.5, is my phone will be updating according to UAE from now on?
can i flash official ICS from any other region after rooting?
StevieS2 said:
can i flash official ICS from any other region after rooting?
Click to expand...
Click to collapse
ya sure, but you can upgrade to other region ics even without rooting. download the ics firmware you want to flash and use odin to flash it. do read the odin tutorial on how to do it.
you can flash any i9100 ICS ROM if you have i9100 Model.
try dialing wipe code, it might fix your csc issue.
or try changing csc manually.
search is your friend. there also an app for S2 csc in market

CSC for UK BTU JB

Has anyone got the CSC for the new UK BTU?
kickasskev said:
has anyone got the csc for the new uk btu?
Click to expand...
Click to collapse
ap:- 19300xxdlj4
cp:- 19300xxdlid
csc:- 19300xadlj4
circuit89 said:
ap:- 19300xxdlj4
cp:- 19300xxdlid
csc:- 19300xadlj4
Click to expand...
Click to collapse
Yes thats how it should be, but mine says unknown
Sent from my GT-I9300 using Tapatalk 2
Mine also says unknown after flashing the UK firmware. I've tried flashing the CSC file, but it still shows as being unknown.
I'm also unable to access the CSC selector, after entering *#272*IMEI# I get a message -
"Connection problem or invalid MMI code"
Try sgs1/2 csc changer from play store
I've flashed stock UK unbranded mine csc is fine try flash again
Sent from my GT-I9300 using xda app-developers app
i've tried 2 different CSC changers, CSC Select and SGS CSC, both dont work. Its not a major issue for me, as long as it isnt causinga problem with something i dont know about. My phone originally had the Hong Kong CSC (i bought it online), so whetehr this is causing the problem, i dont know
Get it from here mate.. http://forum.xda-developers.com/showthread.php?p=30028854
There's a BTU CSC there.
just flash thru odin/mobile odin.
Sent from my GT-I9300 using xda app-developers app
All sorted now, thanks, i did a hard reset and reflashed the uk rom, seemed to sort everything out
Puzzled by CSC.
woodplease said:
All sorted now, thanks, i did a hard reset and reflashed the uk rom, seemed to sort everything out
Click to expand...
Click to collapse
Hello,
I'm asking this here because it looks like you guys might be able to help me understand how CSC work.
I'm trying to understand why I'm not getting the UK Jellybean update, bought my Galaxy s3 phone from Amazon it said UK unlocked.
Here's what my phone "About device" says
Model: GT-9300
Version:4.0.4
Baseband version:i9300XXLF2
Build number:IMM76D.I9300XXALF2
When I run *#1234#
it gives
AP: I9300XXALF2
CP:I9300XXLF2
CSC:I9300OJVALF2
Now from what I've read and looking here
http://forum.xda-developers.com/showthread.php?t=1646610
this would indicate a stock official firmware apart from the CSC
As I understand it the above CSC mean my phone is OJV, while to get the UK update I have to have CSC BTU.
I've tried the CSC selector software but BTU doesn't appear and the phone appears to be set on MWD (this is also what KIES shows)
Can anyone help me untangle and understand this.
Thanks.
Basics Sticky
http://forum.xda-developers.com/showthread.php?t=1927113
CSC facts .
http://forum.xda-developers.com/showthread.php?t=1671969
jje
JJEgan said:
Basics Sticky
http://forum.xda-developers.com/showthread.php?t=1927113
CSC facts .
http://forum.xda-developers.com/showthread.php?t=1671969
jje
Click to expand...
Click to collapse
Thank you very much. I will check those out.
OK got my CSC sorted out but my CP is on XXDLID what and where do I go to change this?????
Anyone?
Sent from my GT-I9300 using Tapatalk 2
koorasoc said:
Hello,
I'm asking this here because it looks like you guys might be able to help me understand how CSC work.
I'm trying to understand why I'm not getting the UK Jellybean update, bought my Galaxy s3 phone from Amazon it said UK unlocked.
Here's what my phone "About device" says
Model: GT-9300
Version:4.0.4
Baseband version:i9300XXLF2
Build number:IMM76D.I9300XXALF2
When I run *#1234#
it gives
AP: I9300XXALF2
CP:I9300XXLF2
CSC:I9300OJVALF2
Now from what I've read and looking here
http://forum.xda-developers.com/showthread.php?t=1646610
this would indicate a stock official firmware apart from the CSC
As I understand it the above CSC mean my phone is OJV, while to get the UK update I have to have CSC BTU.
I've tried the CSC selector software but BTU doesn't appear and the phone appears to be set on MWD (this is also what KIES shows)
Can anyone help me untangle and understand this.
Thanks.
Click to expand...
Click to collapse
Hi. Your phone has African firmware with a multi CSC. There is no Official release yet for Africa. Thats why you are not getting updates. You have 2 options.......1: To wait for the official update for your firmware 2: to download XXDLJ4 and flash it with odin. You will have exactly same result whichever option you choose.
Cheers
CSC problem
Hello.
I have a problem with changing the CSC of my phone. My phone is a branded i9300 with the stock CSC: ORO. I've flashed I9300XXDLJ4 and my CSC became unknown. Then i tried to flash only the BTU CSC but with the same result: CSC unknown. Also i downloaded the CSC select app but it gives me this error : "process com.android.phone has stopped". also i've wiped data and cache before and after flashing the rom. Do you guys have a solution for my problem or if a have a branded phone i cannot change my CSC?
When I enter in recovery mode it always says something like "Manual MODE. Applied Multi CSC. Applied CSC ORO".
Thanks
Kickasskev said:
Anyone?
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
Dlid is the baseband not the firmware..
so what you have got is correct..no need to change it..
suspktu said:
Hello.
I have a problem with changing the CSC of my phone. My phone is a branded i9300 with the stock CSC: ORO. I've flashed I9300XXDLJ4 and my CSC became unknown. Then i tried to flash only the BTU CSC but with the same result: CSC unknown. Also i downloaded the CSC select app but it gives me this error : "process com.android.phone has stopped". also i've wiped data and cache before and after flashing the rom. Do you guys have a solution for my problem or if a have a branded phone i cannot change my CSC?
When I enter in recovery mode it always says something like "Manual MODE. Applied Multi CSC. Applied CSC ORO".
Thanks
Click to expand...
Click to collapse
It happens when the cache.img (it has the CSC files) is not flashed properly when you are using Odin.... if the flashing process gets interrupted due to a reboot ..you will have to flash the firmware again after a full wipe..
sent from here, there, somewhere!!
zoot1 said:
Dlid is the baseband not the firmware..
so what you have got is correct..no need to change it..
It happens when the cache.img (it has the CSC files) is not flashed properly when you are using Odin.... if the flashing process gets interrupted due to a reboot ..you will have to flash the firmware again after a full wipe..
sent from here, there, somewhere!!
Click to expand...
Click to collapse
Thank you for the quick answer. A full wipe u mean wipe data and cache from recovery mode?
art_arev said:
Hi. Your phone has African firmware with a multi CSC. There is no Official release yet for Africa. Thats why you are not getting updates. You have 2 options.......1: To wait for the official update for your firmware 2: to download XXDLJ4 and flash it with odin. You will have exactly same result whichever option you choose.
Cheers
Click to expand...
Click to collapse
Yes, thank you, I've now realised this. I bought the phone on Amazon where it was described as UK unlocked. Obviously this wasn't entirely accurate..
I'm new to this so I'm going to wait a little longer in case the official update is released shortly while I do some more reading.
If I wanted to go the second root, just out of interest, how did you know to suggest XXDLJ4 as the ROM I need to flash, there seem to be so many out there. Sorry if this is a total noob question.
Thanks.
Simple method is to use CHECKFUS to download any current firmware and flash via ODIN .
jje

[Q] Help needed, flashed and now i have a KOR csc

Hi there! I need help please.
I got an S3 with a Vodafon-Italy firmware. Since I was experiencing a lot of freezing problems lately, I decided to flash the english firmware (I9300XXEMB5_I9300OXAEMB5_BTU) that everyone said fixed these problems. I followed the guide on here (http://forum.xda-developers.com/showthread.php?t=1671969) and everything went fine. Problem is, when I connected the phone with kies, it said i still had OMN (vodafone) csc. So i decided to hard reset the phone and flash it again, and now kies says I have KOR csc. Why the flash wont give me a BTU csc, which is the one for the firmware I flashed?
What bothers me is that if I ever need to use warranty, I'll have to flash back the original firmware (Vodafone-Italy with OMN csc), but I guess that even if i flash that I guess I'll still get a KOR csc.
So my question is: what did i do wrong? Why do I get KOR? And how do i fix it?
Thank you in advance for any help you can give me...
PS My cell isnt rooted, and I rather not root it, so using some tool to change the csc I guess won't work.
BTU firmwares have KOR as the default CSC.
Also, questions are better off in the dedicated questions section.
Sent from my GT-I9300 using Tapatalk 2
Theshawty said:
BTU firmwares have KOR as the default CSC.
Click to expand...
Click to collapse
First of all thanks for your help... but are you really sure about this? I mean, kies says I won't be able to update my firmware... and I guess that happens because it shows as KOR... which would mean that every english user with a BTU firmware wouldn't be allowed to update with kies...it wouldnt make much sense tho... shouldnt they be marked as BTU? If what you say is true, tho, that means that If I flash back the original Vodafone-Italy fw i'll get back OMN... is that correct?
Also, questions are better off in the dedicated questions section.
Click to expand...
Click to collapse
I'm sorry I posted here because it's the same forum where I read the flash guide... If any moderator wants to move this thread somewhere else, sorry for the trouble.
when a hard reset is done, the CSC resets to factory settings, in this case "KOR" (Korea).
Search on Sammobile for the Vodafone-Italy fw and flash via odin.
rockler said:
when a hard reset is done, the CSC resets to factory settings, in this case "KOR" (Korea).
Search on Sammobile for the Vodafone-Italy fw and flash via odin.
Click to expand...
Click to collapse
Thanks for your help.
I'm kinda new to this world so sorry in advance if I ask a stupid question.
If I understood correctly... the BTU firmware by default uses KOR csc, so when I did the hard reset with that fw installed, the csc was set to KOR.
Once I flash the Vodafone-Italy fw back, and I do a hard reset with that one installed, the csc will be set to the csc that that fw uses by default, which should be OMN (I9300XXELLA_I9300VFGELL3_OMN).
Is that correct? Thanks again!!
We all learn from each other
After flashing the fw you require, a reboot is enough
Make sure your phone is fully charged or at 80% of battery before flashing.
Sent from my GT-I9300 using xda app-developers app
rockler said:
We all learn from each other
After flashing the fw you require, a reboot is enough
Click to expand...
Click to collapse
Mmmm why you say a reboot is enough? I mean... if my csc now is KOR and I flash the vodafone (csc OMN) firmware, after a reboot it'll still appear as KOR... correct? As you said, only with a hard reset the s3 will change csc to the default one used by the firmware.
Just asking to see if I understood how it works... thank you again.
Your csc changed to KOR because you did a hard reset. So installing the italian fw will replace KOR with the csc of italian fw.
You could not update via kies after installing the UK fw is becase your phones csc and the fw csc should match to update via kies.
I use kies only for backing up my phone and use odin to flash new updates.
Sent from my GT-I9300 using xda app-developers app
The ROM you're using is MultiCSC and KOR is set as default. Use app from market called CSC changer and choose BTU from list. F.RESET and all done. Your new CSC will be BTU. If you want CSC-OMN then you need to get right ROM and flash it with Odin.
djembey said:
The ROM you're using is MultiCSC and KOR is set as default. Use app from market called CSC changer and choose BTU from list. F.RESET and all done. Your new CSC will be BTU. If you want CSC-OMN then you need to get right ROM and flash it with Odin.
Click to expand...
Click to collapse
Thanks... but CSC changer does not work anymore on S3 with latest JB firmware i read... is that correct?
tharghan said:
Thanks... but CSC changer does not work anymore on S3 with latest JB firmware i read... is that correct?
Click to expand...
Click to collapse
If you haven't got root access then yes, won't work but other than that it works!

[Q] Change country

Hello.
I bought a i9300 from france (orange). It came with a 4.1.2 firmware with CSC code CYO (cyprus). Whenever I try to update from KIES, it shows me an error: "your device doesn't support updates through KIES"
I want to know a way to change firmware, CSC, etc and make my phone become 100% compatible with KIES. I live in brazil and this is my mom's phone. Using KIES to update will be a lot easier in the future. She will be able to do it by herself.
Can you guys help me out? I'm downloading this firmware (CSC code ZTO - brazil, unbranded): http://www.sammobile.com/firmwares/3/?download=6020
Thanks in advance
Flash the firmware using odin and following the guide in sticky threads. Factory reset from recovery, after you flash. CSC should then match the download.
Sent from my GT-I9300 using Tapatalk
boomboomer said:
Flash the firmware using odin and following the guide in sticky threads. Factory reset from recovery, after you flash. CSC should then match the download.
Sent from my GT-I9300 using Tapatalk
Click to expand...
Click to collapse
Thanks. I've installed the new firmware (ZTO code), but although my cellphone displays ZTO csc (accessing *#272*IMEI#), KIES still shows CYO csc.
From KIES -> PDA:LG2 / PHONE:LG2 / CSC:LG2 (CYO)
What should I do?
Sorry, I don't use kies so can't help.
Likewise never use Kies .
Try reading the millions of identical Kies posts .
CSC Changer ???
STICKYS
http://forum.xda-developers.com/showthread.php?t=2344125
JJEgan said:
Likewise never use Kies .
Try reading the millions of identical Kies posts .
CSC Changer ???
STICKYS
http://forum.xda-developers.com/showthread.php?t=2344125
Click to expand...
Click to collapse
The thing is: I've already changed the CSC to ZTO, but KIES still displays it as CYO.

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