Hello all,
I've searched the forum, but posts either have not been answered or the solutions are not helping.
The issue here is that when I turn on the device, go to contacts and they are all there. After some time, may be 5-10 mins, someone calls me or texts or I go to contacts myself, there are no names stored, except for the device owner (me).
What I have tried to do:
- restart the device to see contacts (yes, that helps, but I don't want to restart my device everytime I want to make a call or receive a text message)
- from settings>applications>all tab>contacts => close application and clear cache buttons (not sure how they are in English), go to contacts app choose account which do I want to sync from, in my case its Google only, press sync contacts and voila, they are there. However, for only a few minutes again. If you repeat syncing without closing program and clearing cache, then it will not help.
- filter - doesn't help. Either Google option has many suboptions but no contacts or Google option is there but no sublists (i.e. all contacts, family, friends etc.)
- all my contacts ARE in Google account, which I can see via google.com/contacts - so this isn't the problem.
- device sometimes doesn't want to sync. it does not say it has not been synced, but I can see that the "Last time" it was synced was when it really synced contacts that I could see them, but not just now.
I do not want to use any "aftermarket" apps to view contacts, as I want my device to be as stock as possible.
The first day I bought PadFone 2 it advised me to upgrade to 4.1.1 Android, which I did, so I don't know whether it did work before.
Hope someone can help.
Sincerely,
Problem solved:
Uninstall your whatsapp messenger and the problem should be resolved on your padfone 2.
The problem is the conflict of address books of your native contacts app and of whatsapp contacts. They seem to be stored in the same directory.
Click to expand...
Click to collapse
Now need to wait for whatsapp update.
Anyone?
Dear Helpful forum! Please help
Whatsapp
Do you use whatsapp? When i installed whatsapp it did exactly same to my padfone 2. When i uninstalled it the problem disappeared. Hope this helps.
without whatsapp (
greeferd said:
Do you use whatsapp? When i installed whatsapp it did exactly same to my padfone 2. When i uninstalled it the problem disappeared. Hope this helps.
Click to expand...
Click to collapse
I wanna use whatsapp. Its really pity (( how solve it?
tonyhunglow said:
I wanna use whatsapp. Its really pity (( how solve it?
Click to expand...
Click to collapse
You can use Kik messenger instead.
Indeed theproblem was caused by whatsapp messenger conflict. At least thats what asus support told me. So we now need to wait for whatsapp to solve this problem. Whatsapp dev team, can you hear me?
tim8ska said:
Indeed theproblem was caused by whatsapp messenger conflict. At least thats what asus support told me. So we now need to wait for whatsapp to solve this problem. Whatsapp dev team, can you hear me?
Click to expand...
Click to collapse
There are also something else that causes problem. It happens to me again and I'm not sure what it is. Maybe Friendcaster or BuddyBuzz.
greeferd said:
There are also something else that causes problem. It happens to me again and I'm not sure what it is. Maybe Friendcaster or BuddyBuzz.
Click to expand...
Click to collapse
Not sure, as i do not have accounts assigned to these apps. Try removing your account info from buddybuz, then friendcaster. I dont think its buddybuzs problem, as it is a native app.
Anyone knows how to right a support request to whatsapp? No one seems to read their e-mail or twitter.
Uninstalled Whatsapp..still not working
Hey guys, I have uninstalled my Whatsapp, but it seems like the problem is still not solved. Have you guys had any luck with getting your contacts to work after uninstalling Whtasapp?
Perhaps its because I downloaded Kakao talk? it sucks anyways, because I am in a distance relationship (different countries) and we need to be able to keep contact either through Whatsapp or similar apps... if this will be a problem, then we will have a problem.
are you guys sure that this doesnt have anything to do with android it self?
Same for me here!!
greeferd said:
There are also something else that causes problem. It happens to me again and I'm not sure what it is. Maybe Friendcaster or BuddyBuzz.
Click to expand...
Click to collapse
Yes, this still continues to haunt my Padfone2! I´ve uninstalled WhatsApp Messenger and Everything worked nicely for about 10 minutes an then the error showd up again, this time with "FC" of Contacts.
I also have some other applications that tries to put in data in my Contacts and its:
- LinkedIn
- FB
- Skype
And I Think all of them ask "you" to sync with your Contacts - it might be some of those as well? I´ll have a go and uninstall them and then see what happends.
// Zeb
What I finally did was that I did a factory reset on the Padfone 2 and then started with installing WhatsApp first together with FB, Linkedin and Twitter (did not let FB, Linkedn and Twitter sync with my Contacts).
Then I connected to my Exchange 2010 at work and then finally everything was working smooth again.
Regards Zeb
sebzan said:
What I finally did was that I did a factory reset on the Padfone 2 and then started with installing WhatsApp first together with FB, Linkedin and Twitter (did not let FB, Linkedn and Twitter sync with my Contacts).
Then I connected to my Exchange 2010 at work and then finally everything was working smooth again.
Regards Zeb
Click to expand...
Click to collapse
How do you prevent you phone from syncing with FB ?
Same problem here and I don't use WhatsApp, FaceBook, Linkedin, Twitter or any other similar apps for that matter. I also have problem with contacts gets duplicated and the alphabetic order does not work at all.
I have now inactivated Google contacts and only store my contacts on the device and they seems to stay put now but the sorting and duplicating problem remains.
Something has to be done about this since this make the phone not very much of a phone...
adel198 said:
How do you prevent you phone from syncing with FB ?
Click to expand...
Click to collapse
Under "Accounts" in settings, there you can find your account for "Facebook". Click it and then untick the sychronize with Contacts.
Regards Zeb
Same problem, my solution
My Padfone 2 is now more than a half year old.
It keeps doing this "contact deleting thing" once a month!My Padfone 2 is now more than a half year old.
It keeps doing this "contact deleting thing" once a month!
My solution though is that go to contacts. Show contacts, uncheck FB, Twitter, Exchange mails. Everything except my Google Contacts.
I have all my Contact there.
After that I restart my phone,I do a complete Google Sync. Waiting for 5 minuts. And then all my contacts are back to normal.
But this is a very annoying habit the Padfone 2 has!
I really hope this will be fixed in a firmware update from ASUS.
This is my present firmware and Android version :
Android 4.1.1
Basebandversion M3.13.31-A68_101034
Touch Firmwareversion 1115991-30303033
sync google accounts
It's been a while since I've been through this, but unfortunately I have a similar problem. My problem is "Google account" in accounts and sync. But I can only select google photos when I click on the sync mark. No selection box for contacts. How can I fix that?
The device has clone s3 and ics 4.0.4 on it. The gapps packages available for this release also do not work. It does not synchronize people in any case. I cleaned the data from the applications, I deleted Accounts.db and reinstalled it.
Finally, I found the following lines for Accounts.xml and added it, but still there is no positive situation. What else can I do? Thank you.
Syncable = "true"> <authority id = "3" account = ".." type = "com.google" authority = "com.android.contacts"
<PeriodicSync period = "86400" />
</ Authority>
Related
Hello!
I just changed to a new Galaxy S3 last weekend and there's still an issue that I have not been able to solve. When I go to the contacts app, contacts appear linked to their Facebook profile, but I cannot see their picture. In the synchronization options my Facebook account seems to be well added and the "Sync contacts" option is ticked. I just want every contact to appear with their FB picture the same way it used to happen in my already retired HTC Desire.
Any help with this?
Thank you very much!
i couldn't get this to work with the facebook app (which was the only reason i downloaded it) so instead i tried an app called "syncmypix" which did the pictures > contacts sync perfectly
Dj Telo said:
Hello!
I just changed to a new Galaxy S3 last weekend and there's still an issue that I have not been able to solve. When I go to the contacts app, contacts appear linked to their Facebook profile, but I cannot see their picture. In the synchronization options my Facebook account seems to be well added and the "Sync contacts" option is ticked. I just want every contact to appear with their FB picture the same way it used to happen in my already retired HTC Desire.
Any help with this?
Thank you very much!
Click to expand...
Click to collapse
Use haxsync from marketplace. Best one out there.
Sent from my GT-I9300 using xda app-developers app
omgbuffguy said:
Use haxsync from marketplace. Best one out there.
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
CONTACT SYNC into the PLAYSTORE is for FREE and you can chose huge picture size!
Is there no way to get FB contact phone numbers (if they're on there) without using the official FB app (which doesn't seem to work)?
Try to delete the facebook sync and re-do it. Not sure if that will help.
Longshot: Delete the facebook app cache.
Thank you all for your replies. Most of them are the things a "more or less experienced user" would have done and, because of this, I had already tried them...
Using either "Haxsync" or "Contact Sync" there are still some contacts that I don't get well synchronized...
I have also tried to edit some contacts manually via my Gmail account adding the HTC Data type information that is supposed to link contacts with Facebook (lines lika <HTCData><Facebook>id:XXXXXXXXXX/friendof:YYYYYYYY</Facebook></HTCData>) but not even this way I've had success...
It's unbelievable how such a simple thing can bring so much trouble...
Ok, here's what I did to finally solve it.
With Haxsync, synchronize automatically the contacts the app recognised itself.
With Haxsync, synchronize all my other Facebook contacts. There's an option to do that, you have to select all your contacts from a list, one by one.
Link manually these contacts synchronized in previous step.
With Haxsync again, assign each contact it's HTC Facebook ID.
Now, with Contact Sync, do a synchronization with the "Sync by HTC Facebook ID" option ticked.
Done!
If you have a tidy list of contacts in Gmail, every one of them with its HTC Facebook ID, there's no way it can go wrong!
I use Facebook Contact Sync - might be better or worse than Haxsync, not sure - but it's free. It works but you have to do some manual labor to set it up. It could use some more features and support from the dev but at least it does the job...unlike the Facebook app...which is a total disappointment with syncing.
Elysium1215 said:
Is there no way to get FB contact phone numbers (if they're on there) without using the official FB app (which doesn't seem to work)?
Click to expand...
Click to collapse
I've spoken with some devs about this and it's not possible because Facebook only allows addons to see/pull certain pieces of information. Birthdays, for example, can be set to private by FB users and so addons cannot pull that data - some people have it public so it works sometimes. I believe phone numbers are just completely off limits.
This works in Wifi connection only using the official facebook app.. It will not immediately load all the images specially if you have lots of friends but it will load it all.. If not try to clear your facebook app cache and data...
Using only mobile connection facebook is a failure, all the problems will start if you are in mobile connection :cyclops:
wicked1683 said:
This works in Wifi connection only using the official facebook app.. It will not immediately load all the images specially if you have lots of friends but it will load it all.. If not try to clear your facebook app cache and data...
Using only mobile connection facebook is a failure, all the problems will start if you are in mobile connection :cyclops:
Click to expand...
Click to collapse
I have always tried the sync process with Wifi connection and the official FB app won't sync a single picture... It links most of the contacts and makes them appear with the FB logo, but it does not load the picture...
Dj Telo said:
I have always tried the sync process with Wifi connection and the official FB app won't sync a single picture... It links most of the contacts and makes them appear with the FB logo, but it does not load the picture...
Click to expand...
Click to collapse
Wifi connection works for me... try clearing the data and cache of facebook or better reinstall the application then try to sync again using a wifi connection (make sure you clear the cache and data before uninstalling the app).. You may need to still wait for a while if you have lots of friend.
I'm only having problem if I use Mobile connection...
An additional question: do you know if we can make the contacts be shown with their Facebook name? This was possible with HTC Sense...
Im using the official Facebook for Android app and I have contact photos, phone numbers etc everything synching fine. And thats even with moving the data from one device to another.
MeX_DK said:
Im using the official Facebook for Android app and I have contact photos, phone numbers etc everything synching fine. And thats even with moving the data from one device to another.
Click to expand...
Click to collapse
You are on a Galaxy II... Galaxy S3 seems to have the problem with syncing FB contact photos
TBayTom said:
You are on a Galaxy II... Galaxy S3 seems to have the problem with syncing FB contact photos
Click to expand...
Click to collapse
My SGS3 doesn't have any issues either
What do u mean by manual labor?!... I am used to use this application on my HTC Desire and it was working fine but now it doesn't work... I face a problem after linking all the contacts that I can't make any calls or receive ... What type of configurations have you done ?! ...
Btw I tried this application on two different galaxy S3 device and I faced the same problem.
jeffreii said:
I use Facebook Contact Sync - might be better or worse than Haxsync, not sure - but it's free. It works but you have to do some manual labor to set it up. It could use some more features and support from the dev but at least it does the job...unlike the Facebook app...which is a total disappointment with syncing.
I've spoken with some devs about this and it's not possible because Facebook only allows addons to see/pull certain pieces of information. Birthdays, for example, can be set to private by FB users and so addons cannot pull that data - some people have it public so it works sometimes. I believe phone numbers are just completely off limits.
Click to expand...
Click to collapse
I am using friendcaster pro, but the normal version should work fine as wel: https://play.google.com/store/apps/...fyFree&feature=nav_result#?t=W251bGwsMSwyLDNd
I have no issues and the best thing about that app are:
more function than original app
NO transferring of your SMS (unlike the original version from facebook, which does that)
nice UI
Make sure that contacts sync setting from facebook is enabled than try to logout from facebook app and log back on... It worked for me and now I have all my contacts pictures!
all the other applications doesnt sync numbers or emails from facebook only pictures !. can somebody tell me if there is a solution ? i tried all the posted solutions but non of them is working !
I'm trying to sync my Google contacts but always get the message: "sync is currently experiencing problems". A reboot doesn't help. I even reflashe the ROM (Checkrom 3.5) and that didn't help either. Can anyone suggest a fix?
I’ve just noticed that I’m also unable to sync contacts with my Samsung Account, so I’m guessing that the problem is on the phone rather than the server….
The issue seems to be related to the Go Contacts app. I found that if I deleted then re-added the Google account from my phone I could sync again, but as soon as I added a new contact in Go Contacts I got this error message again. If I add the contact using the stock Contacts app I don’t get the problem. Has anyone else had this issue with Go Contacts?
Solved! (and I'm pretty sure it's for good this time)
So, I've been getting this problem for a while, I've called Google (It's a problem with the OS but Samsung should fix it), and Samsung(It's a problem with the OS but Google should fix it).......... I finally spotted someone alluding to an issue syncing groups in a previous post and someone here mentioned go contacts having issues so here's the process I followed to finally have it working again:
- If you use 'go contacts', use it to back up your contacts to a vcf which you can then import in to google
- Email that file to yourself as backup
- Turn off contact sync under your google account on your phone
- Go to manage applications and open the 'contacts database' app and clear all data.
- Do the same for 'go contacts' and the stock 'contacts' app
- Uninstall 'go contacts' (Probably not necessary but i wanted to start fresh)
- Open Gmail and go to 'contacts'. If you're confident that everything is in your phone's VCF, delete everything from your contacts.
- Import the vcf file in to google contacts.
- Here's the important bit: Delete ALL groups from your google contacts.
- Find and merge duplicates and make sure your contacts are all there. (I found that not all contacts were imported from the .vcf file)
- Install 'go contacts'
- Go to 'groups' and delete ALL groups from the 'go contacts' app.
- Turn on contacts account sync again.
I did this 2 days ago and (fingers crossed) my contact sync is working again.
beirtipol said:
So, I've been getting this problem for a while, I've called Google (It's a problem with the OS but Samsung should fix it), and Samsung(It's a problem with the OS but Google should fix it).......... I finally spotted someone alluding to an issue syncing groups in a previous post and someone here mentioned go contacts having issues so here's the process I followed to finally have it working again:
- If you use 'go contacts', use it to back up your contacts to a vcf which you can then import in to google
- Email that file to yourself as backup
- Turn off contact sync under your google account on your phone
- Go to manage applications and open the 'contacts database' app and clear all data.
- Do the same for 'go contacts' and the stock 'contacts' app
- Uninstall 'go contacts' (Probably not necessary but i wanted to start fresh)
- Open Gmail and go to 'contacts'. If you're confident that everything is in your phone's VCF, delete everything from your contacts.
- Import the vcf file in to google contacts.
- Here's the important bit: Delete ALL groups from your google contacts.
- Find and merge duplicates and make sure your contacts are all there. (I found that not all contacts were imported from the .vcf file)
- Install 'go contacts'
- Go to 'groups' and delete ALL groups from the 'go contacts' app.
- Turn on contacts account sync again.
I did this 2 days ago and (fingers crossed) my contact sync is working again.
Click to expand...
Click to collapse
What if you're confident that both your phone's VCF and Google Contacts have new information? As a matter of fact, it's the case with me. I create new contacts with my phone for a newly received phone number, and I create new contacts with Gmail for a newly received email address. So, I simply can't just delete one set and replace it with the other. Any suggestions?
(Conceivably, I can import the phone's VCF to Google, and rely on Google's "Merge Contacts" function, but I'm a little reluctant because I don't exactly know what kind of algorithm Google uses to get rid of duplicates.)
This Contact sync issue seems to be affecting a lot of Android is users and has been a big disappointment for me. One more reason for me to marvel at iOS's seamless syncing.
Worked for me
Thanks a lot beirtipol...problem solved
Now I can install my next custom Rom
Google sync issues
itm said:
I'm trying to sync my Google contacts but always get the message: "sync is currently experiencing problems". A reboot doesn't help. I even reflashe the ROM (Checkrom 3.5) and that didn't help either. Can anyone suggest a fix?
Click to expand...
Click to collapse
I was having the same issue and searched everywhere to find help. Came a cross a post (somewhere else... can't remember where) that said other apps could be affecting it. Thinking back to the most recent apps I have installed, and when the sync issue started, I deleted data and uninstalled Skype and my sync is working fine now.
Hope this helps.
I have finally found a 'reasonably simple' solution that came from suggestions in this thread
1. I have Go Contacts EX installed so I exported a copy of my contacts to a VCF on my SDcard.
2. Email VCF file to my Gmail account
3. Open Gmail on Web Browser on PC
4. Open the email - attachment is shown and Google gives a nice link to say "import contacts" based on the VCF
5. Press the link to import (assuming import and choose file will do same)
6. It may crash... but it has imported the contacts into a new group and may leave loads of duplicates...
7. Choose to "find and merge duplicates" (may need a few manual merges for those it does not catch)
8. Select all contacts and select to remove the "imported..." group that was created (if it crashed for you too)
Now you are left with Phone and Gmail that agree so sync works again.
Next time you edit a contact on your phone it may well stop working again - so do this now and again to keep in sync until everyone stops blaming each other for the issue...
Im still having issues with this...very annoying.
Sent from my SGH-I747M using xda premium
I am having exact same issue however the device is Note II. I never had this issue with my 2+ years of Android usage (Motorola, Sony & HTC phones). This has started with Samsung Note II only. I have posted the same question in Note 2 section however did not get any reply so I am assuming that it is just me who is facing the issue . I don't have Go contacts. It is really annoying as it contacts are completely gone from phone. Any suggestions?
contacts doesn't sync
I believe it is not the hardware = Samsung,
it is not the OS, Im running Padawan 6.2 custom ROM
this was a problem years ago when I switch to gmail and the problems arrived how to translate and auto-sort the first name/last/name/title/address/phone number/and so on , from one platform to other
I am surprised how google (since they support the android) didn't standardized this in its own backyard....
i.e. uninstalled and installed back EX Contacts, cleared the data and still not synking, now when I need it, and not tomorow.
so, the workaround:
clear data in Contacts Storage (! will wipe what you had in the phone !), and sync it backwards, from google to phone, so whenever you got new email contact its there anyway, and type there the new phone numbers ....
the stock address book updates well.......
I agree the stock address book looks cheap, but whatever I do with it, updates google address book....
I believe something to do with rows and columns how one is trying to send but the google doesn't know how to autosort, this why even when you import need to do manual work
just my 2c
Update:
- I remove Google account from phone
- Via web -> Gmail -> Contacts, I removed all groups, merge duplicates. etc and synced
It worked fine for 2 days and same issue occurred again. I am so much frustrated with Note 2. I never had this issues with any of my earlier phone. Now my phone is with service center as they want to keep it for 2-3 days, use and observe.
beirtipol said:
- Go to manage applications and open the 'contacts database' app and clear all data.
- Do the same for 'go contacts' and the stock 'contacts' app
Click to expand...
Click to collapse
These two steps were enough to fix the problem for me. Thanks!
try google sync fix
sly.cooper said:
I am having exact same issue however the device is Note II. I never had this issue with my 2+ years of Android usage (Motorola, Sony & HTC phones). This has started with Samsung Note II only. I have posted the same question in Note 2 section however did not get any reply so I am assuming that it is just me who is facing the issue . I don't have Go contacts. It is really annoying as it contacts are completely gone from phone. Any suggestions?
Click to expand...
Click to collapse
I had the same problem with my att skyrocket running Embryo 5.4
I fixed the problem by downloading 'contacts sync fix' from google play store for free
I had the same problem with my AT&T Galaxy S3, after reading this post someone suggested that Skype was affecting this. I removed Skype and now Samsung account can sync.
This worked for me:
sly.cooper said:
I am having exact same issue however the device is Note II. I never had this issue with my 2+ years of Android usage (Motorola, Sony & HTC phones). This has started with Samsung Note II only. I have posted the same question in Note 2 section however did not get any reply so I am assuming that it is just me who is facing the issue . I don't have Go contacts. It is really annoying as it contacts are completely gone from phone. Any suggestions?
Click to expand...
Click to collapse
I have the Note II and had this problem too, I also had GoContacts EX and cleaned up, merged etc a lot of contacts. None of these suggestions worked for me to get sync working. Here's what I did: Backed up all contacts on phone. Removed all groups from phone and Google on my browser (not sure if this needed to be done but was suggested above. You probably won't need to I'm guessing.) (Exported VCF to my SD Card). Then emailed them to my gmail account, imported into my account using Gmail on my computer browser. Waited for it and after a while gmail asked if I wanted to merge. I said yes, then I deleted the group that Google automatically created for the imported contacts and the date they were imported. I also uninstalled Go contacts EX just to be safe.
After this I deleted my Google account off of my phone. Note that I have 2 gmail accounts, so my phone then switched to using the other gmail account. Then I added the normal account back to my phone and it synced fine after that. But I don't know how long it will work as I just did it a short while ago. Hopefully this helps someone though, because I know how frustrating this issue is. If you don't have two Gmail accounts I suppose you could create one temporarily just for this purpose. Good luck.
sgs3 with same issue - remove / re-add account worked for me
i have the sprint sgs3 with android 4.1 (jelly bean) and i had the same problem (sync is currently experiencing problems) until today. my contacts had not sync'd for over a month. no clue why. based on recommendations in this forum:
i disabled other applications (i.e. skype, facebook, yahoo, etc.) contact sync... no change.
i uninstalled skype... no change.
hence, i don't believe there is any need to do the above. what worked for me is...
i went to my pc's google contacts and exported my contacts to make sure that i had them saved off. then, i went to settings, google -> <my google account>, remove account, yes / ok, add account, add google account, etc. while attempting to sync contacts a window popped up asking me to update, i selected now, it rebooted / updated. again, a window popped up asking me to update, i selected now, it rebooted / updated. when it came back up, i verified that google contacts sync'd. the android version now reads 4.1.2.
i re-installed skype, re-enabled other applications contact sync... google contacts still sync. good luck!
I have the Note II and am running CleanRom. Had not issues for a while, then this started to happen. Last sync with contacts was on /2/27/2013 at 7:35pm (today for those lazy to look at post date is 3/1/2013 8:08am).
When this happens, my contacts disappear from my contact button. Today however if I switched the Contacts to Display from my gmail account to All Contacts they are back, but this isn't always the case.
If I reboot its all good, but will come back either later that day, at night, or the next day.
I have deleted the data from Contact Database and Contacts, but all that did was make me have to set the ringtones back up for the people.
Tried the Contact Sync Fix from the Play Store, no go.
igknight said:
I have the Note II and am running CleanRom. Had not issues for a while, then this started to happen. Last sync with contacts was on /2/27/2013 at 7:35pm (today for those lazy to look at post date is 3/1/2013 8:08am).
When this happens, my contacts disappear from my contact button. Today however if I switched the Contacts to Display from my gmail account to All Contacts they are back, but this isn't always the case.
If I reboot its all good, but will come back either later that day, at night, or the next day.
I have deleted the data from Contact Database and Contacts, but all that did was make me have to set the ringtones back up for the people.
Tried the Contact Sync Fix from the Play Store, no go.
Click to expand...
Click to collapse
I'm in the same boat as you. I've noticed a little dialog flashes really quickly sometimes when contacts are failing to sync, but I havent been able to get a screenie or read it. This is become extremely frustrating.
Hello.
So yesterday strange thing happened. I took my phone, and noticed that it has wrong photos for some of the contacts. I looked deeper, and found out that all Google photos disappeared.
For example. There is a contact, which is synced with Google Contacts. Google Contacts has a photo uploaded, which was the one used in my phone as the main contact photo. This contact also has Facebook, Skype, Google+ and other social network linked to it. When I try to set the default photo in contact setting, there is no option to select Google Contacts photo, which was there earlier.
I checked Google Contacts, if photos are still there - and they are.
I tried restarting phone, deleting some extra files (couldn't start Image Gallery, because there was not enough space. Eventually I had some major problems with my SD card yesterday, but it seems, that they are gone now), stopped Contacts app, and cleared its data.
I'm out of ideas as to how to fix this.
I'm on XWLSE for Ukraine.
Exactly the same thing happened to me today. Apart from manually putting photos back on the phone's contact app or restoring from a backup I don't have a solution.
Ashley
SergSlim said:
Hello.
So yesterday strange thing happened. I took my phone, and noticed that it has wrong photos for some of the contacts. I looked deeper, and found out that all Google photos disappeared.
For example. There is a contact, which is synced with Google Contacts. Google Contacts has a photo uploaded, which was the one used in my phone as the main contact photo. This contact also has Facebook, Skype, Google+ and other social network linked to it. When I try to set the default photo in contact setting, there is no option to select Google Contacts photo, which was there earlier.
I checked Google Contacts, if photos are still there - and they are.
I tried restarting phone, deleting some extra files (couldn't start Image Gallery, because there was not enough space. Eventually I had some major problems with my SD card yesterday, but it seems, that they are gone now), stopped Contacts app, and cleared its data.
I'm out of ideas as to how to fix this.
I'm on XWLSE for Ukraine.
Click to expand...
Click to collapse
if the pictures are on Google, then try to do a contacts sync (again). it usually helps
imilic said:
if the pictures are on Google, then try to do a contacts sync (again). it usually helps
Click to expand...
Click to collapse
It does not help. It was among the first things I tried. I tried disconnecting other accounts from a particular contact to see if something will change, but it did not.
I wonder if I am not the only one with such problem, and it happened yesterday - maybe or was caused by some application update, which happened yesterday? For example Skype.
SergSlim said:
It does not help. It was among the first things I tried. I tried disconnecting other accounts from a particular contact to see if something will change, but it did not.
I wonder if I am not the only one with such problem, and it happened yesterday - maybe or was caused by some application update, which happened yesterday? For example Skype.
Click to expand...
Click to collapse
I also updated Skype and didn't have those problems. Try this: go to Contacts > Menu > contacts to display > and then set to only Google. I have this configuration and it runs without problems
imilic said:
I also updated Skype and didn't have those problems. Try this: go to Contacts > Menu > contacts to display > and then set to only Google. I have this configuration and it runs without problems
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Click to collapse
Dunno what to do. Tried various combinations. I even think of updating to xwlsw with Full erase.
SergSlim said:
Dunno what to do. Tried various combinations. I even think of updating to xwlsw with Full erase.
Click to expand...
Click to collapse
any news?
Installed the new SlimBean build and Skype, no problem here.
imilic said:
any news?
Installed the new SlimBean build and Skype, no problem here.
Click to expand...
Click to collapse
I've updated firmware to XWLSW via ODIN without wipe - did not help.
Decided to play with contacts a bit more. unlinked all of the other accounts such as skype, facebook, etc. - did not help.
Then I went to contacts.google.com and reused the same pictures for those contacts that I set them for long time ago.
And that fixed the problem.
I then decided to sync my contacts with facebook (emails) and that took me half a day to figure out how to do it correctly. :laugh:
Now, I reconnected skype and facebook accounts, but for some reason I don't see some of the Skype/Facebook contacts in the list. They are not linked with my google contacts for the same people, and I can't find it in the list. Strange things happen..
imilic said:
any news?
Installed the new SlimBean build and Skype, no problem here.
Click to expand...
Click to collapse
Today all the photos disappeared again. I'm frustrated.
SergSlim said:
Today all the photos disappeared again. I'm frustrated.
Click to expand...
Click to collapse
On my Galaxy Note 2 exactly the same happens, maybe a week now. After I have restarted my phone, all my contact photos were gone, but not from gmail. I had to clear cache for contacts and contacts memory to load photos again, but after some time they were gone again.
This happend to me about 4 times. Now I think Skype is causing this. If I do not start it, everything looks OK for 2 days now. Before, after phone restart, I have manually started Skype and after some short time contact photos were gone. Perhaps you could test that on your phone.
SeraphimSVK said:
On my Galaxy Note 2 exactly the same happens, maybe a week now. After I have restarted my phone, all my contact photos were gone, but not from gmail. I had to clear cache for contacts and contacts memory to load photos again, but after some time they were gone again.
This happend to me about 4 times. Now I think Skype is causing this. If I do not start it, everything looks OK for 2 days now. Before, after phone restart, I have manually started Skype and after some short time contact photos were gone. Perhaps you could test that on your phone.
Click to expand...
Click to collapse
Same problem here. Deleting the google account was the only thing that helped -- for two days. The pictures even "survived" Skype synchronisation.
Two days later: same problem again.
mary-lou said:
Same problem here. Deleting the google account was the only thing that helped -- for two days. The pictures even "survived" Skype synchronisation.
Two days later: same problem again.
Click to expand...
Click to collapse
I guess two days later Skype updated their app, and it happened again.
Here is the proof that it is happening because of Skype:
http://community.skype.com/t5/Andro...ing-all-non-Skype-contact-photos/td-p/1735257
http://forum.xda-developers.com/showthread.php?t=2351825
No, it happened definitely BEFORE I downloaded the update - and exactly two days after I reactivated the syncrhronisation option in Skype.
AFTER downloading and installing the latest version the contacts disappared, reappeared, disappeared and reappeared again (maybe the regrouping of the contacts in google helped the reappearing but I think the last time they disappeared/reappeared magically I haven't changed any settings).
It is definately Skype on my phone. I had it turned off for some days, yesterday I had to make a call with Skype and my contact photos were gone again. Turned off Skype, cleared contacts cache, synced google and everything is ok again.
same thing happened to me today
Any ideas How to fix it?
My understanding is that this is a known issue, I'm looking for a workaround or resolution.
Using KitKat, and the standard AOSP email client, I setup my corporate email account in the usual way. Everything works the way it is supposed to except for syncing contacts.
Normally I have fewer than 100 contacts, but with KitKat I end up with over 600. From my research into this issue it is because KitKat is syncing the "suggested contacts" from exchange, not just the contacts listed in my address book. I'm not sure who made the decision to do that, but it doesn't sound like the best idea to me.
I see this problem on my tablet which is running the CM 11.0 nightlies, but I do not see it on my HTC One running AndroidNow, even though Android Now is at 4.4. That is what tells me that the problem is in Exchange Services for the standard AOSP client. I confirmed this by finding this site:
http://www.androidpolice.com/2013/1...4-4-with-gmail-style-ui-and-a-slide-out-menu/
I downloaded the appropriate files and installed the apks on my HTC One. When I setup my corporate email there I started seeing the same issue.
Does anyone have any news or recommendations on this issue? By the way, I'm not looking for "install such-and-such email client, it's better" type recommendations. I've tried the majority of them already.
Thanks
It is interesting to me that no one has anything to say on this issue. Perhaps no one saw my post?
At any rate, I found a "solution" which is clumsy but seems to do the trick. The suggestion I found in the google forums was to delete the "Suggested Contacts" folder (I did it in the Exchange web mail app), delete the Corporate account and recreate. I did and I now have the correct number of contacts.
From what I have found this problem is caused by code added to KitKat for syncing sub-folders. It is an issue that Google is aware of, but has marked at a very low priority. I assume that means that a real fix for this will be a long time coming.
dlbarron said:
It is interesting to me that no one has anything to say on this issue. Perhaps no one saw my post?
At any rate, I found a "solution" which is clumsy but seems to do the trick. The suggestion I found in the google forums was to delete the "Suggested Contacts" folder (I did it in the Exchange web mail app), delete the Corporate account and recreate. I did and I now have the correct number of contacts.
From what I have found this problem is caused by code added to KitKat for syncing sub-folders. It is an issue that Google is aware of, but has marked at a very low priority. I assume that means that a real fix for this will be a long time coming.
Click to expand...
Click to collapse
In case you may not have noticed, there is a open issue for this now:
http://code.google.com/p/android/issues/detail?id=61979
Im having the same problem with you, but removing the "suggested contacts" folder from Outlook didn't work (not that I should have to do that). It was if the contacts were cached to the phone.... even after removing the account. I even tried disabling sync, putting it in airplane mode, and using "Contact Remover" from the Play Store to delete the contacts from my phone (disabling sync and airplane mode to prevent a total deletion of all contacts on next sync). After that, I removed the account from Android, removed all phone pairings from Exchange (through OWA), and cleared the cache of the phone. As soon as I resynced, they all came back.
I'm beyond pissed. I literally have 5,000 contacts, and I can barely open the People applet. This is ridiculous.
Flapjack said:
In case you may not have noticed, there is a open issue for this now:
http://code.google.com/p/android/issues/detail?id=61979
Im having the same problem with you, but removing the "suggested contacts" folder from Outlook didn't work (not that I should have to do that). It was if the contacts were cached to the phone.... even after removing the account. I even tried disabling sync, putting it in airplane mode, and using "Contact Remover" from the Play Store to delete the contacts from my phone (disabling sync and airplane mode to prevent a total deletion of all contacts on next sync). After that, I removed the account from Android, removed all phone pairings from Exchange (through OWA), and cleared the cache of the phone. As soon as I resynced, they all came back.
I'm beyond pissed. I literally have 5,000 contacts, and I can barely open the People applet. This is ridiculous.
Click to expand...
Click to collapse
I can't argue with your assessment, especially since it is a known issue that is, apparently, not getting any attention from Google. That is disappointing.
dlbarron said:
I can't argue with your assessment, especially since it is a known issue that is, apparently, not getting any attention from Google. That is disappointing.
Click to expand...
Click to collapse
I have this same problem, but it seems to be Exchange email address history (start a new email: start typing address and the autocomplete list appears)that is causing the problem for me. If I delete the history the contact is now longer shown in my contact list. The problem is this history list is ever growing and changing. It seems we are forced to live with excess users until Google gets this fixed.
zoaguy said:
I have this same problem, but it seems to be Exchange email address history (start a new email: start typing address and the autocomplete list appears)that is causing the problem for me. If I delete the history the contact is now longer shown in my contact list. The problem is this history list is ever growing and changing. It seems we are forced to live with excess users until Google gets this fixed.
Click to expand...
Click to collapse
Ahhh, well that would make sense why deleting the "suggested contacts" folder doesn't fix it. I don't want to flush my autocomplete history. It's quite useful.
In the interim, I'm just 'pushing' my contacts from Touchdown using the "Copy to Phone" option, and not adding the corporate email option for now.
Here is a pretty nice work around to this issue.
Go into outlook and create a new category for all of the contacts you want to sync with your device. Once the contacts are part of the new category, go to your device and in the contacts>>accounts to display>>select the corporate account>> and select which list(select the category you created in outlook>> thats it and resync your contacts.
zoaguy said:
Here is a pretty nice work around to this issue.
Go into outlook and create a new category for all of the contacts you want to sync with your device. Once the contacts are part of the new category, go to your device and in the contacts>>accounts to display>>select the corporate account>> and select which list(select the category you created in outlook>> thats it and resync your contacts.
Click to expand...
Click to collapse
A slick solution to the problem. To bad it is necessary.
dlbarron said:
A slick solution to the problem. To bad it is necessary.
Click to expand...
Click to collapse
Agreed, a true fix is still needed. The biggest problem with this solution is making sure you put new contacts into the new category when they are being added.
I have the issue that my phone will not sync to the exchange contacts PERIOD.
It downloaded them fine apparently, but any changes made on the device do not get updated on the server.
WTF? How ****ing stupid is google to break activesync!?
I'm not just having problems with contacts... my entire calendar will not sync. I basically get no meeting reminders. I can log into exchange webmail and check my calendar there, but that is ridiculous.
As for the contacts, none of the tips and tricks in this thread have helped. I have completely deleted "suggested contacts" (which is a shame, because it was actually useful), but my phone is still pulling them from somewhere....
The only thing that works for me is installing Touchdown and using it to sync, then push the contacts to the phone. It does pick up the bullshvt ones...
Sent from my Galaxy S4 using Tapatalk
This is by far the most irritating part of KitKat.
I work for a mobile phone company with business customer and its a very common complaint.
Sent from my GT-I9505 using Tapatalk
BazmanFoo said:
This is by far the most irritating part of KitKat.
I work for a mobile phone company with business customer and its a very common complaint.
Sent from my GT-I9505 using Tapatalk
Click to expand...
Click to collapse
I can't understand why it cannot be fixed. I don't even fully understand the problem, as I've gone through Outlook/Exchange multiple times cleaning out the "suggested contacts" and still had my phone's contact list spammed with every email address that is and ever was.
It took a long, long time... but I used "Contact Remover" from the Play store and just went down the list checking contacts I wanted to delete. It's much faster than going into each contact, hitting menu, then hitting delete. Still, you have to be careful not to delete contacts you want to keep. Many times, they're named exactly the same as the spam ones.
On a side note, I am struggling to understand why there are so many contacts that have been "augmented" by apps such as Facebook and Lync 2013. I never choose to sync those, but it appears to have done so anyway.
same problem here, contacts on phone (nexus 5) are filled with rubbish now
I have a weird problem, I did a search and finally decided to open a thread here because nothing could help me out of this trouble. My father owns a Galaxy Core mobile and he is really new to android OS. He was trying to save a contact which he received through message from some one else and while saving that contact he played with some options (I guess Gmail Sync) and now many of old contacts have gone missing. I checked the "Contact to display" is set to all and still those contacts are missing. I rooted the phone and tried to recover the contacts through few recovery applications but no help there too. Today I came across to Gmail sync last date & time and that's exactly the same date & time when my father was trying to save that contact. Right now I am getting an error at the bottom of that screen "Sync is currently experiencing problems, it will be back shortly." Can someone please help me because my father has lost more than 100 contacts and really needs them back. Thanks in advance
lukcyikeshav said:
I have a weird problem, I did a search and finally decided to open a thread here because nothing could help me out of this trouble. My father owns a Galaxy Core mobile and he is really new to android OS. He was trying to save a contact which he received through message from some one else and while saving that contact he played with some options (I guess Gmail Sync) and now many of old contacts have gone missing. I checked the "Contact to display" is set to all and still those contacts are missing. I rooted the phone and tried to recover the contacts through few recovery applications but no help there too. Today I came across to Gmail sync last date & time and that's exactly the same date & time when my father was trying to save that contact. Right now I am getting an error at the bottom of that screen "Sync is currently experiencing problems, it will be back shortly." Can someone please help me because my father has lost more than 100 contacts and really needs them back. Thanks in advance
Click to expand...
Click to collapse
You could check to see if they're still in the Google account by google.com/contacts. If so, you can export them as a vcf file and import into the contacts app. This might double up some, but easier to remove duplicates than to track down every missing contact.
es0tericcha0s said:
You could check to see if they're still in the Google account by google.com/contacts. If so, you can export them as a vcf file and import into the contacts app. This might double up some, but easier to remove duplicates than to track down every missing contact.
Click to expand...
Click to collapse
Yeah, I checked that too but only gmail contacts are there and they are same in mobile (when I choose "Contacts to Display" as Gmail account only instead of all ). They all are email contacts and doesnt have mobile numbers in them.
Please help.
lukcyikeshav said:
Yeah, I checked that too but only gmail contacts are there and they are same in mobile (when I choose "Contacts to Display" as Gmail account only instead of all ). They all are email contacts and doesnt have mobile numbers in them.
Please help.
Click to expand...
Click to collapse
Please help guys, I am really struggling to get those contacts back.