[Q] Contact pictures (Google) disappeared - Galaxy S II Q&A, Help & Troubleshooting

Hello.
So yesterday strange thing happened. I took my phone, and noticed that it has wrong photos for some of the contacts. I looked deeper, and found out that all Google photos disappeared.
For example. There is a contact, which is synced with Google Contacts. Google Contacts has a photo uploaded, which was the one used in my phone as the main contact photo. This contact also has Facebook, Skype, Google+ and other social network linked to it. When I try to set the default photo in contact setting, there is no option to select Google Contacts photo, which was there earlier.
I checked Google Contacts, if photos are still there - and they are.
I tried restarting phone, deleting some extra files (couldn't start Image Gallery, because there was not enough space. Eventually I had some major problems with my SD card yesterday, but it seems, that they are gone now), stopped Contacts app, and cleared its data.
I'm out of ideas as to how to fix this.
I'm on XWLSE for Ukraine.

Exactly the same thing happened to me today. Apart from manually putting photos back on the phone's contact app or restoring from a backup I don't have a solution.
Ashley
SergSlim said:
Hello.
So yesterday strange thing happened. I took my phone, and noticed that it has wrong photos for some of the contacts. I looked deeper, and found out that all Google photos disappeared.
For example. There is a contact, which is synced with Google Contacts. Google Contacts has a photo uploaded, which was the one used in my phone as the main contact photo. This contact also has Facebook, Skype, Google+ and other social network linked to it. When I try to set the default photo in contact setting, there is no option to select Google Contacts photo, which was there earlier.
I checked Google Contacts, if photos are still there - and they are.
I tried restarting phone, deleting some extra files (couldn't start Image Gallery, because there was not enough space. Eventually I had some major problems with my SD card yesterday, but it seems, that they are gone now), stopped Contacts app, and cleared its data.
I'm out of ideas as to how to fix this.
I'm on XWLSE for Ukraine.
Click to expand...
Click to collapse

if the pictures are on Google, then try to do a contacts sync (again). it usually helps

imilic said:
if the pictures are on Google, then try to do a contacts sync (again). it usually helps
Click to expand...
Click to collapse
It does not help. It was among the first things I tried. I tried disconnecting other accounts from a particular contact to see if something will change, but it did not.
I wonder if I am not the only one with such problem, and it happened yesterday - maybe or was caused by some application update, which happened yesterday? For example Skype.

SergSlim said:
It does not help. It was among the first things I tried. I tried disconnecting other accounts from a particular contact to see if something will change, but it did not.
I wonder if I am not the only one with such problem, and it happened yesterday - maybe or was caused by some application update, which happened yesterday? For example Skype.
Click to expand...
Click to collapse
I also updated Skype and didn't have those problems. Try this: go to Contacts > Menu > contacts to display > and then set to only Google. I have this configuration and it runs without problems

imilic said:
I also updated Skype and didn't have those problems. Try this: go to Contacts > Menu > contacts to display > and then set to only Google. I have this configuration and it runs without problems
Click to expand...
Click to collapse
Dunno what to do. Tried various combinations. I even think of updating to xwlsw with Full erase.

SergSlim said:
Dunno what to do. Tried various combinations. I even think of updating to xwlsw with Full erase.
Click to expand...
Click to collapse
any news?
Installed the new SlimBean build and Skype, no problem here.

imilic said:
any news?
Installed the new SlimBean build and Skype, no problem here.
Click to expand...
Click to collapse
I've updated firmware to XWLSW via ODIN without wipe - did not help.
Decided to play with contacts a bit more. unlinked all of the other accounts such as skype, facebook, etc. - did not help.
Then I went to contacts.google.com and reused the same pictures for those contacts that I set them for long time ago.
And that fixed the problem.
I then decided to sync my contacts with facebook (emails) and that took me half a day to figure out how to do it correctly. :laugh:
Now, I reconnected skype and facebook accounts, but for some reason I don't see some of the Skype/Facebook contacts in the list. They are not linked with my google contacts for the same people, and I can't find it in the list. Strange things happen..

imilic said:
any news?
Installed the new SlimBean build and Skype, no problem here.
Click to expand...
Click to collapse
Today all the photos disappeared again. I'm frustrated.

SergSlim said:
Today all the photos disappeared again. I'm frustrated.
Click to expand...
Click to collapse
On my Galaxy Note 2 exactly the same happens, maybe a week now. After I have restarted my phone, all my contact photos were gone, but not from gmail. I had to clear cache for contacts and contacts memory to load photos again, but after some time they were gone again.
This happend to me about 4 times. Now I think Skype is causing this. If I do not start it, everything looks OK for 2 days now. Before, after phone restart, I have manually started Skype and after some short time contact photos were gone. Perhaps you could test that on your phone.

SeraphimSVK said:
On my Galaxy Note 2 exactly the same happens, maybe a week now. After I have restarted my phone, all my contact photos were gone, but not from gmail. I had to clear cache for contacts and contacts memory to load photos again, but after some time they were gone again.
This happend to me about 4 times. Now I think Skype is causing this. If I do not start it, everything looks OK for 2 days now. Before, after phone restart, I have manually started Skype and after some short time contact photos were gone. Perhaps you could test that on your phone.
Click to expand...
Click to collapse
Same problem here. Deleting the google account was the only thing that helped -- for two days. The pictures even "survived" Skype synchronisation.
Two days later: same problem again.

mary-lou said:
Same problem here. Deleting the google account was the only thing that helped -- for two days. The pictures even "survived" Skype synchronisation.
Two days later: same problem again.
Click to expand...
Click to collapse
I guess two days later Skype updated their app, and it happened again.
Here is the proof that it is happening because of Skype:
http://community.skype.com/t5/Andro...ing-all-non-Skype-contact-photos/td-p/1735257
http://forum.xda-developers.com/showthread.php?t=2351825

No, it happened definitely BEFORE I downloaded the update - and exactly two days after I reactivated the syncrhronisation option in Skype.
AFTER downloading and installing the latest version the contacts disappared, reappeared, disappeared and reappeared again (maybe the regrouping of the contacts in google helped the reappearing but I think the last time they disappeared/reappeared magically I haven't changed any settings).

It is definately Skype on my phone. I had it turned off for some days, yesterday I had to make a call with Skype and my contact photos were gone again. Turned off Skype, cleared contacts cache, synced google and everything is ok again.

same thing happened to me today

Any ideas How to fix it?

Related

[SOLVED!] Favorite contacts facebook thumbnails do not update

hi guys,
i'd just noticed this problem right now, after i told my friend to change his facebook profile picture - it did not change in my favorites contacts, it remained the same as the one he had before..
i remember that when i first got the phone and people would change their facebook profile pictures they would simultaneously change in my favorite contacts as well..
i already tried removing the contact's photo and canceling the contact's link to facebook and set it all back again, but i still get the previous picture and not the new one.
maybe something to do with cache?.. i'm just thinking out loud here..
any idea guys?
I believe that it has settings for auto update times (much like the weather, stocks, twitter, etc). Check to see how often you have it set to refresh. You can find it under settings/data services/facebook (login, data sync)
well.. yet another issue solved, thank you faelok!
Actually the update time was 2 houres, and it had been alot more than 2 houres since my friend changed his pic, BUT - i logged out of facebook acount via the data services setting, and when i logged back the pictures changed to the recent ones
p.s.
this did not help though when i logged out of facebook via the facbook app, it only worked once i went to settings > data services > turned the Facebook switch to OFF and ON again..
again - tnx alot!
Tnx! This solution solved my problem too!

Lost Contacts

Well, 2 days ago I seem to have lost most of my contacts. Only 2 that were on the SIM were still available. Fine, I just added them again. But now they are gone again. I thought they were synced via Exchange but when I check the box to sync, none of my contacts are added...
Any help?
-TYPHOON- said:
Well, 2 days ago I seem to have lost most of my contacts. Only 2 that were on the SIM were still available. Fine, I just added them again. But now they are gone again. I thought they were synced via Exchange but when I check the box to sync, none of my contacts are added...
Any help?
Click to expand...
Click to collapse
open contacts, menu button, scroll down, contacts to display, choose 'All contacts'
Nope, sry that didnt work...
looks like all my numbers are gone...
Sync them to GMail, i assumed most people done that thesedays anyway.
Make sure none of your apps tinker with the contacts.
Sent from my GT-I9300 using xda premium
I dont have many apps so dont think that is a cause...
Working with gmail isnt really a solution...
-TYPHOON- said:
I dont have many apps so dont think that is a cause...
Working with gmail isnt really a solution...
Click to expand...
Click to collapse
Try to clear the data of your contacts app in the Application settings before re adding everything again... Lots of problem can be solve by doing that.. Maybe Samsung wants us to clear everything manuallym to fix every single issue in this device...

[Solved] Contacts Syncing Problem (i.e. No contacts visible) ASUS PadFone 2

Hello all,
I've searched the forum, but posts either have not been answered or the solutions are not helping.
The issue here is that when I turn on the device, go to contacts and they are all there. After some time, may be 5-10 mins, someone calls me or texts or I go to contacts myself, there are no names stored, except for the device owner (me).
What I have tried to do:
- restart the device to see contacts (yes, that helps, but I don't want to restart my device everytime I want to make a call or receive a text message)
- from settings>applications>all tab>contacts => close application and clear cache buttons (not sure how they are in English), go to contacts app choose account which do I want to sync from, in my case its Google only, press sync contacts and voila, they are there. However, for only a few minutes again. If you repeat syncing without closing program and clearing cache, then it will not help.
- filter - doesn't help. Either Google option has many suboptions but no contacts or Google option is there but no sublists (i.e. all contacts, family, friends etc.)
- all my contacts ARE in Google account, which I can see via google.com/contacts - so this isn't the problem.
- device sometimes doesn't want to sync. it does not say it has not been synced, but I can see that the "Last time" it was synced was when it really synced contacts that I could see them, but not just now.
I do not want to use any "aftermarket" apps to view contacts, as I want my device to be as stock as possible.
The first day I bought PadFone 2 it advised me to upgrade to 4.1.1 Android, which I did, so I don't know whether it did work before.
Hope someone can help.
Sincerely,
Problem solved:
Uninstall your whatsapp messenger and the problem should be resolved on your padfone 2.
The problem is the conflict of address books of your native contacts app and of whatsapp contacts. They seem to be stored in the same directory.
Click to expand...
Click to collapse
Now need to wait for whatsapp update.
Anyone?
Dear Helpful forum! Please help
Whatsapp
Do you use whatsapp? When i installed whatsapp it did exactly same to my padfone 2. When i uninstalled it the problem disappeared. Hope this helps.
without whatsapp (
greeferd said:
Do you use whatsapp? When i installed whatsapp it did exactly same to my padfone 2. When i uninstalled it the problem disappeared. Hope this helps.
Click to expand...
Click to collapse
I wanna use whatsapp. Its really pity (( how solve it?
tonyhunglow said:
I wanna use whatsapp. Its really pity (( how solve it?
Click to expand...
Click to collapse
You can use Kik messenger instead.
Indeed theproblem was caused by whatsapp messenger conflict. At least thats what asus support told me. So we now need to wait for whatsapp to solve this problem. Whatsapp dev team, can you hear me?
tim8ska said:
Indeed theproblem was caused by whatsapp messenger conflict. At least thats what asus support told me. So we now need to wait for whatsapp to solve this problem. Whatsapp dev team, can you hear me?
Click to expand...
Click to collapse
There are also something else that causes problem. It happens to me again and I'm not sure what it is. Maybe Friendcaster or BuddyBuzz.
greeferd said:
There are also something else that causes problem. It happens to me again and I'm not sure what it is. Maybe Friendcaster or BuddyBuzz.
Click to expand...
Click to collapse
Not sure, as i do not have accounts assigned to these apps. Try removing your account info from buddybuz, then friendcaster. I dont think its buddybuzs problem, as it is a native app.
Anyone knows how to right a support request to whatsapp? No one seems to read their e-mail or twitter.
Uninstalled Whatsapp..still not working
Hey guys, I have uninstalled my Whatsapp, but it seems like the problem is still not solved. Have you guys had any luck with getting your contacts to work after uninstalling Whtasapp?
Perhaps its because I downloaded Kakao talk? it sucks anyways, because I am in a distance relationship (different countries) and we need to be able to keep contact either through Whatsapp or similar apps... if this will be a problem, then we will have a problem.
are you guys sure that this doesnt have anything to do with android it self?
Same for me here!!
greeferd said:
There are also something else that causes problem. It happens to me again and I'm not sure what it is. Maybe Friendcaster or BuddyBuzz.
Click to expand...
Click to collapse
Yes, this still continues to haunt my Padfone2! I´ve uninstalled WhatsApp Messenger and Everything worked nicely for about 10 minutes an then the error showd up again, this time with "FC" of Contacts.
I also have some other applications that tries to put in data in my Contacts and its:
- LinkedIn
- FB
- Skype
And I Think all of them ask "you" to sync with your Contacts - it might be some of those as well? I´ll have a go and uninstall them and then see what happends.
// Zeb
What I finally did was that I did a factory reset on the Padfone 2 and then started with installing WhatsApp first together with FB, Linkedin and Twitter (did not let FB, Linkedn and Twitter sync with my Contacts).
Then I connected to my Exchange 2010 at work and then finally everything was working smooth again.
Regards Zeb
sebzan said:
What I finally did was that I did a factory reset on the Padfone 2 and then started with installing WhatsApp first together with FB, Linkedin and Twitter (did not let FB, Linkedn and Twitter sync with my Contacts).
Then I connected to my Exchange 2010 at work and then finally everything was working smooth again.
Regards Zeb
Click to expand...
Click to collapse
How do you prevent you phone from syncing with FB ?
Same problem here and I don't use WhatsApp, FaceBook, Linkedin, Twitter or any other similar apps for that matter. I also have problem with contacts gets duplicated and the alphabetic order does not work at all.
I have now inactivated Google contacts and only store my contacts on the device and they seems to stay put now but the sorting and duplicating problem remains.
Something has to be done about this since this make the phone not very much of a phone...
adel198 said:
How do you prevent you phone from syncing with FB ?
Click to expand...
Click to collapse
Under "Accounts" in settings, there you can find your account for "Facebook". Click it and then untick the sychronize with Contacts.
Regards Zeb
Same problem, my solution
My Padfone 2 is now more than a half year old.
It keeps doing this "contact deleting thing" once a month!My Padfone 2 is now more than a half year old.
It keeps doing this "contact deleting thing" once a month!
My solution though is that go to contacts. Show contacts, uncheck FB, Twitter, Exchange mails. Everything except my Google Contacts.
I have all my Contact there.
After that I restart my phone,I do a complete Google Sync. Waiting for 5 minuts. And then all my contacts are back to normal.
But this is a very annoying habit the Padfone 2 has!
I really hope this will be fixed in a firmware update from ASUS.
This is my present firmware and Android version :
Android 4.1.1
Basebandversion M3.13.31-A68_101034
Touch Firmwareversion 1115991-30303033
sync google accounts
It's been a while since I've been through this, but unfortunately I have a similar problem. My problem is "Google account" in accounts and sync. But I can only select google photos when I click on the sync mark. No selection box for contacts. How can I fix that?
The device has clone s3 and ics 4.0.4 on it. The gapps packages available for this release also do not work. It does not synchronize people in any case. I cleaned the data from the applications, I deleted Accounts.db and reinstalled it.
Finally, I found the following lines for Accounts.xml and added it, but still there is no positive situation. What else can I do? Thank you.
Syncable = "true"> <authority id = "3" account = ".." type = "com.google" authority = "com.android.contacts"
<PeriodicSync period = "86400" />
</ Authority>

[Q] Updated 4.3, loosing contact pic in text messages

I just updated my HTC One to 4.3 today, things seem to work fine except that when I get a new text message, the contact picture for that user or sometimes all users of current texts disappears for a while than magically comes back. If I go into contacts, the person's picture is always there. Also, it is not consistent, sometimes it happens and sometimes not. Anyone else experience this after the update/any solutions? I did notice that during the update it said updatinig contact database.
chiilguy said:
I just updated my HTC One to 4.3 today, things seem to work fine except that when I get a new text message, the contact picture for that user or sometimes all users of current texts disappears for a while than magically comes back. If I go into contacts, the person's picture is always there. Also, it is not consistent, sometimes it happens and sometimes not. Anyone else experience this after the update/any solutions? I did notice that during the update it said updatinig contact database.
Click to expand...
Click to collapse
Same is happening to me. It's not really a problem for me, I just close the app from the recent apps list and open it again and it's back to normal. Annoying but I can deal.
I'm having this same issue and it seems it's affecting all HTC One's running 4.3, not just T-Mobile. Any thoughts as to possible causes of this problem? I hope HTC becomes aware of it so they can fix it.
This is weird. It's happening to my friend too. I don't have this problem though. I told my friend to clear data on s few apps like contacts, people, dialer, phone and messages. She said it was good for a day but today is back to the same problem. I wonder why some people have this problem and some don't.
Are you guys having problems with all contacts or just some? Maybe it's happening to the contacts that aren't backed up with google?
Sent from my HTC One using XDA Premium 4 mobile app
coupetastic-droid said:
This is weird. It's happening to my friend too. I don't have this problem though. I told my friend to clear data on s few apps like contacts, people, dialer, phone and messages. She said it was good for a day but today is back to the same problem. I wonder why some people have this problem and some don't.
Are you guys having problems with all contacts or just some? Maybe it's happening to the contacts that aren't backed up with google?
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
It's happening randomly on pretty much all contacts (and all my contacts are Google contacts). The only unique thing I have is that my contact photos are synced to my phone using HaxSync. For those of you also with this issue, do you use HaxSync?
I can't figure out what could be the cause of the issue. I contacted HTC and they just told me to clear the cache.
Others have been experiencing the problem here as well: http://forums.androidcentral.com/htc-one/319268-sms-contact-picture-4-3-a.html
Some even performed a factory reset and the issue was still present so clearing the cache wouldn't be a fix.
For me, it does not matter if the picture is from my gallery (google pic) or sync'd to Facebook. It gives the same result. I have tried turning off Facebook sync but it does not make a difference. Given a little time, the picture always returns or I can go into open apps and "close messaging" and when I reopen all pictures are there.
After doing some research, I went into recovery mode and cleared system cache after a couple places suggested this after an update. Unfortunately, this made no difference. I was going to try a factory reset and let all my contacts resync, etc but don't want to do all that work if it is not a sure solution. This all worked just fine for me prior to the update. Hopefully, this will get the attention of HTC. Also, I have read in the last couple days that HTC is preparing another update that is hitting other countries first to move all HTC One's to Sense 5.5. It looks like as big a file as this past update so maybe a fix may be there?
I have it too. HTC screwed up here. They'll have to address this in a next update. Lets all email HTC and let them know
Sent from my HTC One using Tapatalk
thevuman said:
I have it too. HTC screwed up here. They'll have to address this in a next update. Lets all email HTC and let them know
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Hopefully they send us an update just as fast as they did with the HDR camera mode screw up, they latterly fixed it the next day.
Count me in, same here, even tried wiping everything starting from scratch and not restoring anything
Sent from my HTC One using XDA Premium 4 mobile app
OK, so I've been Tweeting with @TmobileHelp and I advised that the contact pictures were from sync sources, they say that the pictures we have associated with the contact should be on the devices and this problem should go away. Though it makes sense, at the same time it doesn't make any sense to me.
If we have contact sync's and the phone lets you replicate that kind of data from whats stored on other servers, why should I have a local copy of the pics for it to work?... can anyone help me confirm the local pics thing?
Thanks!
megabiteg said:
OK, so I've been Tweeting with @TmobileHelp and I advised that the contact pictures were from sync sources, they say that the pictures we have associated with the contact should be on the devices and this problem should go away. Though it makes sense, at the same time it doesn't make any sense to me.
If we have contact sync's and the phone lets you replicate that kind of data from whats stored on other servers, why should I have a local copy of the pics for it to work?... can anyone help me confirm the local pics thing?
Thanks!
Click to expand...
Click to collapse
What do you use to sync your pictures? I use HaxSync. Not sure if everyone having issues is also using that or not. But either way, syncing photos is much more convenient than having to store individual photos for everyone on the device and it worked fine prior to the update so we shouldn't have to lose that ability. What's odd is how the photos are sometimes there and sometimes not. Maybe it has something to do with the linked accounts on those contacts? All of my contacts with photos have a Google contact and a HaxSync account linked together.
jpzsports said:
What do you use to sync your pictures? I use HaxSync. Not sure if everyone having issues is also using that or not. But either way, syncing photos is much more convenient than having to store individual photos for everyone on the device and it worked fine prior to the update so we shouldn't have to lose that ability. What's odd is how the photos are sometimes there and sometimes not. Maybe it has something to do with the linked accounts on those contacts? All of my contacts with photos have a Google contact and a HaxSync account linked together.
Click to expand...
Click to collapse
Do you use the HaxSync Jelly Bean Workaround ??? I haven't tried that software, it says that its for 4.1, doesn't mention anything for 4.3.
megabiteg said:
Do you use the HaxSync Jelly Bean Workaround ??? I haven't tried that software, it says that its for 4.1, doesn't mention anything for 4.3.
Click to expand...
Click to collapse
That's only for 4.1. 4.2 and above don't need it. I just tweaked something and my contacts photos seem to working so far. Not sure if it'll last but some of you may want to try it out.
In my contacts app, click up top left in the "Phonebook" dropdown. Unselect HaxSync and just leave Google checked. All of my contacts that are already linked are still showing their photos, and the issue in the messaging apps seems to be fixed (at least for the past 25 minutes).
Let me know if this helps anyone else.
My hypothesis is that those of us having issues with the blank contact photos in the messaging app have multiple items checked in the Phonebook dropdown.
EDIT: Nevermind.... the issue is back. I can't figure it out. It's gotta be a bug that needs to be patched.
Megabiteg: I have a few contacts that do not use Facebook so their pictures I take from things in my photo gallery. I have replaced them multiple times and it makes no difference. I think that was just the quick and easy "answer" from Tmo support.
Jpzsports: I tried your idea and only have Google checked in contacts app and I still have the issue. I am anxious to hear if this continues to work for you!
I have even gone so far to look at other apps that have permission to look at/modify contact information and disabling them or have them not interface with contacts and it has no effect.
chiilguy said:
Megabiteg: I have a few contacts that do not use Facebook so their pictures I take from things in my photo gallery. I have replaced them multiple times and it makes no difference. I think that was just the quick and easy "answer" from Tmo support.
Jpzsports: I tried your idea and only have Google checked in contacts app and I still have the issue. I am anxious to hear if this continues to work for you!
I have even gone so far to look at other apps that have permission to look at/modify contact information and disabling them or have them not interface with contacts and it has no effect.
Click to expand...
Click to collapse
That's interesting to hear that the issue still occurs even with photos from the gallery. That removes the idea that it's purely a synced photos problem.
And sadly my idea failed to work so it looks like this is definitely a bug that needs to be patched.
jpzsports said:
That's only for 4.1. 4.2 and above don't need it. I just tweaked something and my contacts photos seem to working so far. Not sure if it'll last but some of you may want to try it out.
In my contacts app, click up top left in the "Phonebook" dropdown. Unselect HaxSync and just leave Google checked. All of my contacts that are already linked are still showing their photos, and the issue in the messaging apps seems to be fixed (at least for the past 25 minutes).
Let me know if this helps anyone else.
My hypothesis is that those of us having issues with the blank contact photos in the messaging app have multiple items checked in the Phonebook dropdown.
EDIT: Nevermind.... the issue is back. I can't figure it out. It's gotta be a bug that needs to be patched.
Click to expand...
Click to collapse
chiilguy said:
Megabiteg: I have a few contacts that do not use Facebook so their pictures I take from things in my photo gallery. I have replaced them multiple times and it makes no difference. I think that was just the quick and easy "answer" from Tmo support.
Jpzsports: I tried your idea and only have Google checked in contacts app and I still have the issue. I am anxious to hear if this continues to work for you!
I have even gone so far to look at other apps that have permission to look at/modify contact information and disabling them or have them not interface with contacts and it has no effect.
Click to expand...
Click to collapse
jpzsports said:
That's interesting to hear that the issue still occurs even with photos from the gallery. That removes the idea that it's purely a synced photos problem.
And sadly my idea failed to work so it looks like this is definitely a bug that needs to be patched.
Click to expand...
Click to collapse
Thanks a lot for the follow up. I agree, I know that Tmo-support was pulling a fast one, initially they actually suggested me to pull the battery of the phone out and replace... (lol)
I think that this issue is connected to a contacts database corruption, I've always notice the the contact phone sync (regardless of the source) its kind of flaky, it must of gotten worse while upgrading. Funny because I chose to delete all the txt msg I had prior to upgrading (because I read this thread before hand) hoping this would minimize my chance of getting the issue but no.... it didn't work.
I'm going to keep on trying to figure out what else can I do to make this better until Tmo and HTC decides to fix it.
I hope that these posts don't seem unnecessary but I want to post what I have tried so others don't feel the need. I was playing with the contacts app and suddenly under phonebooks available (upper left corner pulldown) the sim card showed up, where it had not prior and the three contacts listed where the 3 contacts Tmo uses for you to check minutes, balance, whatever ( I never use these) I know I did not put anything to the sim so I deleted these and unchecked sim....no difference. I now have gone back and added sim to phonebooks (tho empty) to see if any difference.
Megabiteg: I agree with you saying about a change in the contacts database and I specifically remember during the update a message saying something to the effect of "updating/reformating contacts database".
Just another text, no change, it appears it does not matter what phonebooks are/are not used; the problem still exists. I am reluctantly coming to the conclusion that this is something HTC will have to remedy.
Did I just post that I would try not to post as much? LOL My experience got me to wonder if maybe the system was going out and checking the sim phonebook first (I would guess most people do not use it) and not finding an image and then after some lag going to contacts? So: I shut the phone down, took out the sim, powered up and went into contacts app and sms app (everything there), powered down and replaced the sim and rebooted.
Well, absolutely no difference. I am all out of ideas other than waiting for a patch...damn.
Is it just me or does the missing photo seem to affect the most recent person you text? (top of the messaging app)
I have a theory that it is related to the Link Contact service. It doesnt seem to effect contacts who have photos on every linked account.

Cyanogenmod 11 contacts problem S2

Hi,
I installed CM 11 M7 recently and i noticed one thing. When i reboot the phone, Some of my contacts disappear from the list.
Say suppose i have 300 contacts; after rebooting the phone there will be 230 contacts.
Then i have to load the latest .vcf file from storage to get updated contacts.
Any possible reason for this? and also Any working solution?
thanks
SubraiSambary said:
Hi,
I installed CM 11 M7 recently and i noticed one thing. When i reboot the phone, Some of my contacts disappear from the list.
Say suppose i have 300 contacts; after rebooting the phone there will be 230 contacts.
Then i have to load the latest .vcf file from storage to get updated contacts.
Any possible reason for this? and also Any working solution?
thanks
Click to expand...
Click to collapse
I suggest you to keep your contacts on sim card so you can't lose them. I have both CM and google accounts so everytime I install a new version of CM, automatically I find my contacts directly set. But I don't really know wich one saves them
Giobio said:
I suggest you to keep your contacts on sim card so you can't lose them. I have both CM and google accounts so everytime I install a new version of CM, automatically I find my contacts directly set. But I don't really know wich one saves them
Click to expand...
Click to collapse
That's a good idea. SIM. but the only problem in saving it in sim is that you can't store multiple numbers under one contact and you can't use big names. that's why i prefer phone. i do a back up of that and keep the .vcf file.
All my contacts are synchronized with google account, i have no problems and all contacts are there after flashing
Well.. i guess we need to sync the contacts (people) with google account. After that it does not loose some.
I synced the contacts with google account and now its working good after rebooting.
The same thing happened to me 3 to 4 months ago, after doing some experiments, I came to know that this happens when I restore my contacts from a app or a .vcf file. So I just synced all the contacts with google. So now when ever I update or flash a new ROM, all the contacts get synced when I finish the Setup Wizard thingy.
driverless said:
The same thing happened to me 3 to 4 months ago, after doing some experiments, I came to know that this happens when I restore my contacts from a app or a .vcf file. So I just synced all the contacts with google. So now when ever I update or flash a new ROM, all the contacts get synced when I finish the Setup Wizard thingy.
Click to expand...
Click to collapse
I thought this got resolved.. but yesterday it happened again. I had synced the contacts with google account but still after the reboot it lost some of them. :|
SubraiSambary said:
I thought this got resolved.. but yesterday it happened again. I had synced the contacts with google account but still after the reboot it lost some of them. :|
Click to expand...
Click to collapse
Well, after the google sync thingy, I did not loose any of my contacts. Maybe its your ROM or maybe an application in your phone which is causing that problem?
driverless said:
Well, after the google sync thingy, I did not loose any of my contacts. Maybe its your ROM or maybe an application in your phone which is causing that problem?
Click to expand...
Click to collapse
Well i guess i'll have to stick to may be...
SubraiSambary said:
Hi,
I installed CM 11 M7 recently and i noticed one thing. When i reboot the phone, Some of my contacts disappear from the list.
Say suppose i have 300 contacts; after rebooting the phone there will be 230 contacts.
Then i have to load the latest .vcf file from storage to get updated contacts.
Any possible reason for this? and also Any working solution?
thanks
Click to expand...
Click to collapse
welcome to xda ! now was that so hard ? now you can do all the flashing yourself feel free to contact me.
shriom_manerker said:
welcome to xda ! now was that so hard ? now you can do all the flashing yourself feel free to contact me.
Click to expand...
Click to collapse
LOL! not really. But yes.. it was scary! :laugh:
I'll surely contact you when in dilemma!
same problem with my SGS plus
I am using CM11 custom ROM on my mobile.Few days it worked fine but after that came to know that contacts are getting disappeared completely after reboot and I need to restore again from storage and it keeps on happening for me.
Actually when I am doing contact import from storage,I am getting pop window saying Trebuschet not responding.I could see initially in the import contact process it is trying to import the contacts to cache and then may be to actual location.
Is that contacts remaining in cache itself which is causing to disappear after reboot?
Also found that not every reboot causing this problem only sometimes.
Please let me know how to resolve and I don't want to restore my contacts from sim.
sandeep dhavileswarapu said:
I am using CM11 custom ROM on my mobile.Few days it worked fine but after that came to know that contacts are getting disappeared completely after reboot and I need to restore again from storage and it keeps on happening for me.
Actually when I am doing contact import from storage,I am getting pop window saying Trebuschet not responding.I could see initially in the import contact process it is trying to import the contacts to cache and then may be to actual location.
Is that contacts remaining in cache itself which is causing to disappear after reboot?
Also found that not every reboot causing this problem only sometimes.
Please let me know how to resolve and I don't want to restore my contacts from sim.
Click to expand...
Click to collapse
Update your rom.

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