[Q] USB Connection problem - AT&T Samsung Galaxy Note I717

I suspect I may be having a hardware problem with the microUSB jack in my phone.
I've tried a half-dozen cables, and the phone hasn't been charging -- or even recognizing that it's connected.
Sometimes, I can make a connection by wiggling the plug, but it doesn't always stay connected (I have a battery bar across the top of the screen, so can see instantly when a connection is made).
Is this a common problem?
Any actions that are recommended -- or recommended against? Could the little "tongue" sticking out of my jack be bent? Too close or too far from the edge?

Turn the phone off.
With the phone off and battery out, dip a q-tip in some rubbing alcohol and clean the port, careful not to be to vigorous, or you might bend something or leave more of the q-tip than you're cleaning.
Let that dry overnight.
Put battery back in and see what happens.

While I can't condone making physical changes to the port ...
I had issues with my charging port from day 1...
I had to slightly bend the housing of the port to make it tighter for the cable end.
It's been 9 months and the charge port repair is still working well.
The housing is good grade stainless steel, and resists bending without considerable force, so in the event you decide to make any "adjustments" to the opening of the port, take great care as not to break the port off of the PC board that holds it.
They are very resilient however, and are designed to handle roughly 10,000 cycles before they are technically "worn out".
As studacris mentioned, a good cleaning is in order first. Then on to the next level if no improvement is made.
But be careful either way ....g

Related

[Q] Anther x10i Charging Problem !!!!!!

I know this isn't a new topic and I've read lot's of posts about similar problems, with various causes and fixes, but my x10i isn't charging at all. Neither through the wall charger or through the usb. When I look into the charging port I can see that one of the little metal pins is bent right up, so I've decided to try and replace the charging block.
I got a charging block off ebay, but I'm no expert when it comes to soldering & electronics, but since the phone is dead anyway I have nothing to loose.
As far as I can tell when I look at the original one, there doesn't seem to be any signs of soldering in the first place, although the connections are all so tiny that it's hard to tell.
So am I right in thinking that the charging block doesn't need to be soldered at all, and could I get away with just gluing it to the board, and if so what would be a suitable glue for this kind of purpose.
Thanks ...John...
j0hn0n1 said:
I know this isn't a new topic and I've read lot's of posts about similar problems, with various causes and fixes, but my x10i isn't charging at all. Neither through the wall charger or through the usb. When I look into the charging port I can see that one of the little metal pins is bent right up, so I've decided to try and replace the charging block.
I got a charging block off ebay, but I'm no expert when it comes to soldering & electronics, but since the phone is dead anyway I have nothing to loose.
As far as I can tell when I look at the original one, there doesn't seem to be any signs of soldering in the first place, although the connections are all so tiny that it's hard to tell.
So am I right in thinking that the charging block doesn't need to be soldered at all, and could I get away with just gluing it to the board, and if so what would be a suitable glue for this kind of purpose.
Thanks ...John...
Click to expand...
Click to collapse
i have the same problem with my x10 but i have warranty but whilst i was waiting for them to collect it, i cut my usb lead up and stripped the black and red cables back obviously positive and negative and took the battery out and wedged each cable on the phone connector with the battery my battery had a plus and negative signs on it so was easy 2 work out, it charges the battery but it doesnt come up as charging on the phone it will still blind red lights but doesnt turn off, you have to keep and eye on the charging levels on the phone status do not let it go over 99% as this method dont tell the battery to stop charging, also this is not full proof and could break your x10 if not dont correctly,but as for your question the usb port does need to be soldered good luck
j0hn0n1 said:
I know this isn't a new topic and I've read lot's of posts about similar problems, with various causes and fixes, but my x10i isn't charging at all. Neither through the wall charger or through the usb. When I look into the charging port I can see that one of the little metal pins is bent right up, so I've decided to try and replace the charging block.
I got a charging block off ebay, but I'm no expert when it comes to soldering & electronics, but since the phone is dead anyway I have nothing to loose.
As far as I can tell when I look at the original one, there doesn't seem to be any signs of soldering in the first place, although the connections are all so tiny that it's hard to tell.
So am I right in thinking that the charging block doesn't need to be soldered at all, and could I get away with just gluing it to the board, and if so what would be a suitable glue for this kind of purpose.
Thanks ...John...
Click to expand...
Click to collapse
Hi John,
I fixed my friends USB port, you will need:
"helping hands" (a tool for holding small things with a magnifying glass)
0.5mm or 1mm Soldering iron
Hot glue
Under the magnifying glass, there you will see the 5 pins the usb port was solderded onto. You will need to put a little bit of solder onto each pin and onto the board.
Hold everything together with the helping hands, and just tick the soldering blobs with your iron. This will connect all the points. Do not solder for to long, or you will bridge pins or remove the solder.
Continue until all 5 is connected. Solder the 2 points on the side (holds the USB port, you could do this first if you don't have the helping hands)
plug in cable, use multimeter to see if there is current by you battery pins.
Voila.
If no power then you have to follow one of those fixes online where you have to bridge the doide and the V+ port.
Thanks for the info, like I said the phone is dead anyway, so I can't really make it any worse (That's what I keep telling myself anyway).
It the parts were a lot bigger, I probably wouldn't be bothered as much, but if I do get it wrong, I'm hoping I can take it off, remove the solder and just start again. (hopefully)
I think I have a good idea now of what I'm supposed to be doing, but I'll probably have to wait till I get a new soldering iron, as mine is a little bit too big.
Thanks ...John...

[Q] Charging Port bugs

I have a issue where when i plug my charger in it doesnt do anything.. but if I bend the charger down it works fine. Do i need to bend the pin in the phone up with tweezers?
I read around where If you have this issue with the charging port then its gone. But my phone still charges fine. I dont want to go poking and bending and break something and it doesnt charge at all.
Just a little advice.
I have the rogers galaxy note I727r
Try a different cable first. They wear out and loosen quicker than the port. Do not go poking and bending or you will be replacing the usb component on the phone for sure.
Agoattamer said:
Try a different cable first. They wear out and loosen quicker than the port. Do not go poking and bending or you will be replacing the usb component on the phone for sure.
Click to expand...
Click to collapse
i tried 5 different cables and one of which is the official samsung cable... no dice.
It sounds as if you need a charge port repair .....but
Before the device goes out .....try this ....
With a very small and flat object .....you can slightly bend the outer edge of the charge port on the side that does not contain the joining seam, or break in the port ...
The slight bend will tighten the cable tip, as it slides into the port, and create a better contact patch...
But be careful !!!......as you can damage the port if you get too aggressive ....
The bend occurs on the long flat side of the device port ...opposite the port seam ....g
P.S.....Proceed at your own risk ....but it worked perfect for me ...g
Just remember, your phone is under warranty. Might just be better to let them take care of it. But if you get brave here is the part:
http://www.ebay.com/itm/New-Chargin...998?pt=LH_DefaultDomain_0&hash=item19d4f7ccbe
Not that difficult to get to either. There are a few videos on youtube for disassembly instructions.
Agoattamer said:
Just remember, your phone is under warranty. Might just be better to let them take care of it. But if you get brave here is the part:
http://www.ebay.com/itm/New-Chargin...998?pt=LH_DefaultDomain_0&hash=item19d4f7ccbe
Not that difficult to get to either. There are a few videos on youtube for disassembly instructions.
Click to expand...
Click to collapse
i boughtit as a used phone.. is there a picture that you can show the outer edge?
If you contact Samsung instead of ATT your warranty should be honored still. But it would be cheaper to buy the board and fix it yourself then to pay for shipping to a samsung repair center unless you have one nearby. I have no better pictures of the usb port.
Nor do I .....
If you hold the phone while looking into the charge port ...( screen up )....
The part you slightly bend is the bottom of the charge port ...
Don't pry against the case ....just slightly bend the bottom portion up .....with a small tipped object ..
A dull knife tip works well .....g
Yeah.. two mornings ago, I woke up to a phone in it's dying throes of battery life.. having been on the charger all night.
It's been a little touchy with certain cords for the past month or so but now, it doesn't matter which of the many available charger cords I have, from brand new to the original - none of them make the phone thing to charge or connect it via USB to a computer.
It's dead Jim.

GS3 won't charge unless I bend the charger or push really hard

Hi guys,
So far I have used 3 chargers. A Verizon green 10ft long charger, the charger for my Nexus 7, and a Verizon car charger.
Basically when I plug any of these chargers in it will show it is charging for a split second, then it'll go away. So in order for it to charge, I have to push the charger in really hard, push it down, or bend it to the right. If I bend it to the right, when I let go, it stops charging. Sometimes I can get it at the right angle to keep it there, but I come back later and see that it isn't charger. Also if I push it in really hard, bending it to the right stops charging it.
The Verizon car charger has been the best for me (not as bad but I still have to bend it), but I use my nexus 7 charger for it most of the time.
This is super annoying, how it's real hard to get it to start charging and even harder to keep it. None of the pins on my chargers look crooked, nor inside my phone. I don't know if there is a fix for this, I might just take it to Verizon.
Anyone with the same problem or know of a fix out there? Thanks!
Hardware return to service centre .
This is I9300 forum advice / firmware from here may brick a non I9300 see sticky .
jje
I've had that problem to and with my fiancée's s3, I need to push it in quite hard to get it to start charging but my girlfriends s3 I need to do almost the exact same as what you've described bending it pushing it, I think we where on our 5th charger for hers before it just refused to charge anymore it is definitely a problem with the phone we sent hers back and it was fixed under warranty, we were told by T-Mobile that it was a common fault with the s3 but it was repaired and now works perfectly, we have the international models. The only fix is it to send it back unfortunately hope this helps.
jaggythistle said:
I've had that problem to and with my fiancée's s3, I need to push it in quite hard to get it to start charging but my girlfriends s3 I need to do almost the exact same as what you've described bending it pushing it, I think we where on our 5th charger for hers before it just refused to charge anymore it is definitely a problem with the phone we sent hers back and it was fixed under warranty, we were told by T-Mobile that it was a common fault with the s3 but it was repaired and now works perfectly, we have the international models. The only fix is it to send it back unfortunately hope this helps.
Click to expand...
Click to collapse
This is a Verizon certified phone. I only got it about a month ago. I'm a little scared to get a replacement. I actually had a Rezound before, and I went through 4 malfunctioning Rezounds and weeks of not having a phone before I called up verizon and they offered to switch my Rezound for a certified S3. It's great in all other ways, that's why I'm afraid to replace it with a phone that has problems with using the phone itself.
Okay, what is going on here. I made the cord tight and angled it to get a charge. It was at 42% last night when I started charging. I got up and the red light was still on, but the phone was still at 42%. It seems only angling to the right will it charge normally.
This is so annoying. So it's the charging port on my phone then? Maybe I should get the manufacturers charger, maybe I'm just using chargers not really compatible with my S3? Because my car charger works as soon as I plug it in. I mean if I turn in my car a lot it will stop charging and I will have to readjust the connection, but it's not nearly as bad as the charger I'm using at home.
Get it replaced and done with, mate. It's hardware problem. And not with the charger.
Sent from my GT-I9300 using xda app-developers app
jaggythistle said:
I've had that problem to and with my fiancée's s3, I need to push it in quite hard to get it to start charging but my girlfriends s3 I need to do almost the exact same as what you've described bending it pushing it, I think we where on our 5th charger for hers before it just refused to charge anymore it is definitely a problem with the phone we sent hers back and it was fixed under warranty, we were told by T-Mobile that it was a common fault with the s3 but it was repaired and now works perfectly, we have the international models. The only fix is it to send it back unfortunately hope this helps.
Click to expand...
Click to collapse
How long did it take for you to receive your phone back? I'm sending my phone to Samsung for repair. Sounds like it's going to take about 2 weeks, which is unfortunate. I just went through that
There is a simple fix!!!
I previously had to post this to a different forum so im posting the solution to this forum.
This issue can be fixed easily, you just have some stuff to fix it with. It's not only the connectors that's dirty, It's also the bottom of the micro usb port, it can easily be blocking the the connector from connecting all the way in. Here's how i fixed mine:
The first thing you'll need is some rubbing alcohol
Some Q-Tips.
The second thing you'll need is a very small sewing needle (go ask your grandma for one )
The third optional thing you'll need is some compressed air WITH a straw thing at the end
First off, remove the battery of the phone and set it somewhere.
Then get your sewing needle and dip it into the rubbing alcohol (helps clean the residue).
Then DELICATELY take the needle and clean ALL residue on the bottom of the port. Do this and make sure ALL residue is gone.
Then take the Q-tip and dip it in the rubbing alcohol.
VERY GENTLY take the Q-Tip and put very little pressure against the charging port.
Take the needle and go for a second try for the residue and let it air dry, OR get the compressed air and CAREFULLY blow out the rubbing alcohol and dust out of the charging port.
Put the battery when dry and turn on phone.
This will effectively clean the charging port AND the bottom of the port.
This has probably an 80% chance of working. It worked for me!
Plug it in and see if that works!
I'M NOT RESPONSIBLE IF YOU MESS UP AND SCREW UP YOUR PHONE!!!!!
I hope this helped everybody

[solution] charging problems/usb port problems

a couple days ago i was having some charging problems.. i connected my phone to my pc and it would only charge it ut not recognized it
and there are other similar charging problems i get to understand that are stemmed from this problem
so if u have any charging problems i suggest u try it before u send it off to the repair shop and spend unnecessary money
first thing you should always do is to try another charger or usb cable... preferable one that has a real tight fit
ok now to the solution.. incase you didnt know when you carry around your phone in your pocket some loose fabric gets into the charging port which causes alot of issues.
it can cause:
loose charger
slow charging
pc non recognition problems
no charging at all
etc. basically anything that has to do with the charging port
all u need to do is get like a needle or a small pin or something of that nature and clean out that fabric out of the port... and if possible blow it out after to make sure that any loose fabric the needle or pin loosened is removed
be careful when doing this ! dont jam down in to it..just gently move it around in there and try not to damage anything. TAKE EXTREME CARE. BE WARNED.
Will dust in charging port affect charging as well?

USB C Port Not Charging, Recommendation for Replacement?

Hi All,
I have a Nokia 7.1 that stopped charging. I cleaned out the charge port and tried different cables and adapters but nothing worked. I've since come to find out that it's a common enough problem that lots of people post about it on Nokia's support forum with no other option other than taking it to a service center. I'm in the USA and there's not a single service center in my state so I decided to try and replace the daughter board myself. I've done this kind of thing before on other phones, my Nexus 4 was a frankenstein's monster by the time I was done with it.
My problem is I can't find a reliable source for a quality part. There's tons of replacements on amazon, ebay, aliexpress and other random sites but all the ones I've read had issues for connectivity of cell service or wifi. Does anyone know where I can source a new daughter board for this phone?
Any help is greatly appreciated.
Thanks!!
I went through the same issue.
Bought another type c charging port on Amazon, it still works.
Awesome! Thanks for the reply. Did you go with one of the ~$10 ones or one of the ~$20 ones?
My 7.1 developed the same problem. What is the root cause? Is it mechanical problem of the connector pins worn out/oxidized? It does seem to be a mechanical problem since I can still wiggle the cable to make it charge for a while. What puzzles me is that the USB-C has inherent redundancy with 4 power and 4 ground pins that it should not easily fail. I have a phone with the old micro-USB and the charging still works flawlessly.
lejaune said:
My 7.1 developed the same problem. What is the root cause? Is it mechanical problem of the connector pins worn out/oxidized? It does seem to be a mechanical problem since I can still wiggle the cable to make it charge for a while. What puzzles me is that the USB-C has inherent redundancy with 4 power and 4 ground pins that it should not easily fail. I have a phone with the old micro-USB and the charging still works flawlessly.
Click to expand...
Click to collapse
I'm not sure. It does seem to be a mechanical problem, but I've seen some repair videos where they open it up and just run a soldering iron over the connector pins on the board and it starts working again. I've ordered a daughter board and a replacement back glass panel in case I break it trying to get it off. I'll update after I get the parts and open it up to see if it works.
The board I ordered was this one from Amazon Smile:
https://smile.amazon.com/gp/product/B08166DLDC/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1
It seems like the ~$10 boards are missing some chips that the ~$20 ones have, at least according to the pictures that were uploaded with the listing.
@bpowdhar, Thanks for the quick reply. I did order a connector board on Ebay, and it looks to be of the ~$10 variety. I'll see how it works when it gets here. I will also try the "melting the solder" trick without removing the connector first. If that works, I'll leave the old board in place just to minimize the risk.
So I received the USB-C charging board and replaced the bad one. Now, it seems to be charging normally. It took some work to open the back cover by heating to soften the glue/tape around the edge. I then used an a xacto knife to pry the corner open followed by dragging an old credit card to slowly separate the cover. Once it's open, everything went smoothly. Just watch one of several Youtube video clips to know what to expect. You do need a small Philips screwdriver and a #5 Torx driver. You need to lift a ribbon cable and a micro coax cable from the board. Just don't forget to put them back on to the new board. I didn't bother to fix the old board by re-solder the connector pins because they are way too small for my solder iron.
I rely on the existing glue/tape to glue the cover back, but I'm sure it's not as water/dust proof as before, so I may redo that part to clean the old tape out and use the new tape or glue when I have more time.
I do noticed a couple of parts missing on my $9 board. I don't know if they have anything to do with regulating the high voltage fast charging. I usually charge the phone with a 5V adapter, and I will stick to 5V, at least for now.
Thanks for the update! I'm still waiting for my board to arrive from Amazon. It was delayed with the new shipping date anywhere from Nov 5 - Nov 10 and it still hasn't arrived. It sucks because tracking info shows that it arrived at my area's sorting facility on Oct 29 and left it on Nov 4. So it should have only taken a day or two to get to my local post office and to my house. I'll update when it finally gets here.
I know it's been a couple of months, but I finally got the part and swapped it out yesterday. The battery was completely dead so I plugged it in to charge and left for the day. I came back to it this morning and it's at 100% battery! I'm so happy now! I've attached a couple of pictures showing the old board (with the red dot) and the new one. So far no connectivity issues, but I'll give it a couple of weeks to see if anything changes.
A couple other notes:
It was surprisingly easy to get the back glass off. I used a heat gun on low and ran it around the perimeter for a couple of minutes and a utility knife to cut the adhesive. This part was what I was most apprehensive about tackling.
The fingerprint sensor comes off the same way, apply heat and press / pry away from the glass to reuse.
If I had to do it again, I'd buy the tube of sealant. The replacement glass came with a set of narrow adhesive strips and those were a pain to deal with.
Thanks to everyone who contributed to the thread. Hopefully this helps someone else.

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