In calls, I cannot hear anything but I could speak and the receiving end could hear what I spoke. Is it possible this is a software problem instead of hardware? I'll be damned if I have to send the phone for repair, GingerReal is coming out soon
So yes, is it possible it's a software problem? Only the earpiece?
consegregate said:
In calls, I cannot hear anything but I could speak and the receiving end could hear what I spoke. Is it possible this is a software problem instead of hardware? I'll be damned if I have to send the phone for repair, GingerReal is coming out soon
So yes, is it possible it's a software problem? Only the earpiece?
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I HOPE so, but I think its HARDWARE problem.
But you can always try to flash the phone, with NEW one, like 2.3.4
CHEERS!
Can you make calls fine using the headset?
I agree with casiocas, fingers crossed a flash might fix this however it does sound like a hardware issue.
I make calls fine, just can't hear anything. I'll reflash soon.
XDA ♥
I got an AT&T HTC One X+ about a week ago and I have had this problem since the minute I opened the box. When I am on a call and am using the earpiece (not speakerphone), the person on the other end of the line cannot hear me. All he/she can hear is background noise and garbles. However, when I switch the phone to speakerphone, the issue is gone. I tested out the microphone through the video camera and voice recorder too and both work fine. Anyone know what's going on? A good way to test this out is to call another phone, leave a voicemail message, and listen to the message. Thanks in advance.
Its not a problem.
Just return the thing and get a replacement. Don't waste anytime, just do it.
joshua43214 said:
Its not a problem.
Just return the thing and get a replacement. Don't waste anytime, just do it.
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Yes. I just did. Should be in the mail soon... Hopefully this problem will not be present on the replacement phone...
The mic doesn't work.
I can hear people but they cant hear me, only some strange sounds, sometimes for a few seconds I can hear myself hardly
I bought a new charging port flex so i hoped a new mic (because the mic itself is there, isn't it?) will help but didn't work.
Now what should I buy? Which spare part? What is the problem anyway? I think it's a micontact because when I do voide record in a quiet room I hear some strange sounds. If yes, what can I do?
Or is it something with the software?
Thanks.
Which ROM ate you using? I've had that happen on and off with a few of the aosp ROMs
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
it worked for me!
Okay this is definitely not a solution but i had the same problem and
Even after the replacements it didnt work out. Ultimately i had to use a bluetooth while calling and after a week when i tested it without the bluetooth..viola it was working. So yes this not a solution but given that i also went through the same situation i wanted to share the experience. I know the strange voices. Irritating :laugh:
Very weird situation happen only when i use viber between Sony z2 and Galaxy note 3 ,, every time i speak beeps sounds very loud coming out from headphone or from speakers when i use speakers. it only happen when i call my wife she has the Note 3 and i have the Z2,, it never happen with all other phones from my side and her side as well,, both phones are not rooted and everything original out the box,, Sony Z2 with .402 update and Note 3 with 4.4 Kitkat.
If anyone have this weird issue please comment here ...its very very annoying problems ,, i can't speak well in viber
Same issue
Yess..I have the exact same situation with my wife, my Z2 same as yours (same firmware as well) and she is having the note 3.
Can you please tell me if you found any solution?
facereality said:
Yess..I have the exact same situation with my wife, my Z2 same as yours (same firmware as well) and she is having the note 3.
Can you please tell me if you found any solution?
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Finally someone comment here. unfortunately I didn't find any solution to this annoying problem yet. neither i found another posts online or someone have this issue. if i find a solution or at least know the reason why then i will post it here, please do same so.
How are you finding the sound quality on Viber on the Z2?
I find it to be very quiet & I can barely hear the person I'm talking to & they can barely hear me, emailed Viber support but they weren't much use even though I pointed out that Viber on old Galaxy S3 was nice & loud in both voice & notifications sounds but on the Z2 it is way too quiet, tried Line & the sound is good on that but the app is bloated & the smileys are crap lol.
BanziBaby said:
How are you finding the sound quality on Viber on the Z2?
I find it to be very quiet & I can barely hear the person I'm talking to & they can barely hear me, emailed Viber support but they weren't much use even though I pointed out that Viber on old Galaxy S3 was nice & loud in both voice & notifications sounds but on the Z2 it is way too quiet, tried Line & the sound is good on that but the app is bloated & the smileys are crap lol.
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Same here. the sound quality is crap. very low sound.. when I am outside i open speaker and put it on my ear and barely can hear the sound.. And the sound of beeps always happen even with speaker on. I had before samsung phone galaxy mega 6.3 and the sound was awesome. Am thinking to buy bluetooth headset to use it instead of the phone
Yeah same here mate, even using it in speaker phone mode the sound is way too quiet & muffled. I'm gonna email their support again, would suggest you do the same. The more reports & complaints they get about it will make them do something about it.
http://support.viber.com/customer/portal/emails/new
BanziBaby said:
Yeah same here mate, even using it in speaker phone mode the sound is way too quiet & muffled. I'm gonna email their support again, would suggest you do the same. The more reports & complaints they get about it will make them do something about it.
http://support.viber.com/customer/portal/emails/new
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I have sent email to them, hopefully they will reply and fix it.
Cheers mate, post back when they reply to you & I will do the same. Sorry for hijacking the thread BTW
BanziBaby said:
Cheers mate, post back when they reply to you & I will do the same. Sorry for hijacking the thread BTW
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Any update? I am having same issue. Voice recordings in Viber are very poor. I have contacted online Sony support. And actually it happens not only in Viber. And they told me it's hardware issue. And advised to do firmware restore and hardreset. But my wife has Z2 too with same issues and both phones from different countries, different stores. May be Sony uses new way to record sounds or poor support of microphones in API.
Rustik13 said:
Any update? I am having same issue. Voice recordings in Viber are very poor. I have contacted online Sony support. And actually it happens not only in Viber. And they told me it's hardware issue. And advised to do firmware restore and hardreset. But my wife has Z2 too with same issues and both phones from different countries, different stores. May be Sony uses new way to record sounds or poor support of microphones in API.
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Did you do firmware restore and hardreset ? if so did it fix it ?
Cena99 said:
Did you do firmware restore and hardreset ? if so did it fix it ?
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No. I didn't do any of those yet.
OK, guys, just did software repair. Nothing changed. Don't go for it and don't waste your time.
Well I emailed Viber support about the 4th-5th Sept & only got a reply from them yesterday about a month & a half later asking me to install a debug version that will wipe my message history, they suggest to email message history but AFAIK there is no way to restore it.
Pretty pathetic support if you ask me.
at least it's good they replied you.. They didn't reply me till now and it has been more than a month.. now am thinking to buy bluetooth headset just to get rid of this annoying problem but then even with bluetooth headset you can't answer viber calls directly like normal calls.. i read on other threads someone from viber support team said they don't yet support bluetooth headset.. as if viber not everyone use it and majority use normal calls. it's really ridiculous
Sent from my D6503 using XDA Free mobile app
BanziBaby said:
install a debug version that will wipe my message history, they suggest to email message history but AFAIK there is no way to restore it.
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Root and backup data. Then restore data after you install the new version?
Sent from my D6503 using Tapatalk
Yeah I can use MyBackup Pro to back up the viber data but after restoring it viber won't even open & just force closes right away.
I have recently changed my LCD and since then, i encounter this problem., where if I call or I receive a call, i cannot hear the other participant, but they hear me. The only solution I have is putting them on speaker.
I do not know if it is a software or hardware problem, if you have a way to help me debug and get to the source of the problem, e.g. a way to test that speaker other than in a call or from your experience.
Yttrrium said:
I have recently changed my LCD and since then, i encounter this problem., where if I call or I receive a call, i cannot hear the other participant, but they hear me. The only solution I have is putting them on speaker.
I do not know if it is a software or hardware problem, if you have a way to help me debug and get to the source of the problem, e.g. a way to test that speaker other than in a call or from your experience.
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Try the Fusion+ Lenovo community. Motorola agents there might be able to give you a direction on how to test this.
English Community-Lenovo Community
Sivabhaskar said:
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Try the Fusion+ Lenovo community. Motorola agents there might be able to give you a direction on how to test this.
English Community-Lenovo Community
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Ok, thanks, I ll try there