Related
I have read somewhere that some people are experiencing their data connection to freeze or have idle times even with good reception.
Now I have never had an Aussie firmware, in particular the modem part of the firmware which I believe is the part related to the phone performance?????
I have tried disabling and enabling the fast dormancy. Turning off data and enabling it again fixes the problem. The hang isn't permanent so things like email, syncing, weather all update fine, its just web pages can sit loading for ages or time out with no acitivity shown. But try again a few minutes later and the internet is super quick without the reception of tower changing.
Does anyone else with Optus Australia, or vodafone or telstra for that matter, have the data stalling issue? What exact modem version are you using?
Yeah i think this is actually related to Optus's network.
I have scrubbed my phone and applied the XXKH3 firmware and it seems a bit better to me. I also disabled Fast Dormancy.
Simmo3D said:
Yeah i think this is actually related to Optus's network.
Click to expand...
Click to collapse
I have too agree with Simmo3D the current state of not just optus is abysmal.
But there is a light at the end of the tunnel with the NBN it should is ease the congestion that we have been having to deal with because of the explosion of people updateing there facebook status.
Also we have both telstra and vodafone putting in new 850MHZ tower which can handle a much larger amount of traffic which means the Que time or "Idle time" will be reduced.
I had wondered about it being Optus... but turning data off and back on straight away seems to fix it instantly so wondering whether it isn't because of congestion otherwise it wouldn't always fix the problem temporarily .... but I am no expert. It isn't a slow down, its a complete stop with no data going either way. Occasionally it will sit there sending permanently but that isn't always the case when it stalls.
I am not disagreeing just trying to confirm whether this is definately optus or something else related ot the wrong modem component for optus network.
I never noticed this on my previous phone (i8000 on win mo and alos a buggy android port) but to be honest I didn't really play around on the net so much because I didn't have anywhere near this amount of data I have now and it wasn't as appealing to play round with online....
Were either of you on Optus with another phone you used data on a lot? Did that experience the same stalling of data.
no problems on telstra here
My dad is optus and has the same issue on his phone. Me and my gf are on Vodafone and have a slight issue but not as bad becuase were mainly on the new network. Telstra finally turned on QoS so there is no problem on that network.
Remember there are 800 open cases with the ombudsman over optus's delivery of service.
There are tweaks to the build.prop file to mitigate phone issues but won't help as much as if optus fixed there infrastructure
Sent from my GT-I9100T using xda premium
Thanks all. Looks like concensus says optus is the main culprit and i don't need to head down the flashing of a typical optus modem firmware with my imported phone to fix these dramas. Thankfully its not all the time so I can live with the slight frustrations at times. At least the voice calls aren't doing the same thing...
Was reading 2 articles this morning that you might like.
http://m.itwire.com/it-industry-news/deals/49770-optus-to-use-huawei-for-700mhz-lte-trial
http://m.itwire.com/business-it-news/networking/49768-optus-announces-lte-rollout-for-2012
Sent from my GT-I9100T using xda premium
As far as I know there is a known bug in the phones software that stalls data transfers when switching between 3g and h. The fix is to lock the phones data out of h.
To do this use the stock phone dialpad and key in *#301279#
Select option 2
Select option 1
Then use menu key and go right back or end.
Should not be using h network now and your stalling should be fixed.
Sent from my GT-I9100 using XDA App
Try the Irish Modem stronger locks .
jje
I recently upgraded from the Incredible to the Rezound and find that when 4G not available, the signal drops down to 1X. Not only that, it seems to stay in 1X even when 4G is available. How can I get the phone to drop to 3G when 4G not available? The Incredible ran in 3G in the same areas that the Rezound drops to 1X. What do I have to set to get it into 3G?
Thanks for help.
both my GF and I have been having trouble with this on both our phones... We both live and work in 4G coverage, pretty strong coverage too. Yet we both see 4g drop out to 3g or 1x. Its very random, and I've had it happen right in the middle of browsing the web. (All of a sudden a page takes forever to load or doesnt and the phone acts like it has no data connection, I go to the home screen and see that I am all of a sudden on 1x..)
I recently read an article that talked about how VZW actually has a pretty major issue they need to resolve pertaining to authentication on the LTE network. I don't know the exact mechanics of it, but basically the authentication fails and you get booted off the LTE network until the phone tries to hop on it again. Right now, the two phones I have personal experiance with do not try very often to get back on and it often takes going into the wireless settings page and selecting mobile networks and going in and out of that screen a couple times, or if it is being stubborn, airplane mode, site for a minute, and then back on. Occasionally I have to reboot the phone.
It really irritated me good last night when I really needed the data connection for GPS navigation because I took a wrong turn in an unfamiliar area..
Sometimes going in and out of airplane mode helps or restart.
I'm not going to say look on the forums. Here is a quote from another thread and linked another thread.
had the same issue and fixed by this.
racingtiger03 said:
Dial ##778#, call
edit mode
password is 000000
modem settings
Rev. A
select "enable"
menu > commit
phone will reboot and you should get 3G back
This changes your network from eHRPD back to EVDO Rev.A. For LTE phone owners, eHRPD causes 3G to die (most of the time anyway) when the LTE network has problems. Get back on normal EVDO and you're good to go.
^ from Jntdroid on another forum (not sure if we're allowed to post to other forums here) I'm not positive on where he got it from, but this is a capability of all HTC 4G phones
I've had occasional issues with being down to 1X, but even that was only during nationwide 4G network issues, definitely get in touch with VZW about that... not that they have enough sense to fix anything *sigh*
Click to expand...
Click to collapse
Good luck. It's what fixed mine.
Sent from my rezound using xda premium
I have the same problem sometimes. Well most of the time actually. =(
Sent from my 4GHz Quad Core G1
I have the same issue periodically ..tho I live in a non lte area..so your suggested solution prob wouldnt be a good idea ey
Sent from my ADR6425LVW using Tapatalk
Same issue here. Only happens when I go from a 4G area to a 3G area. I end up getting stuck in 1x. The phone switches fine from 3G to 4G. But when going back to a 3G only area, it by-passes 3G and I get 1x.
No toggling helps. I have to reboot to get 3G back. I also tried that fix posted above. It does not help. Called verizon again tonight.
The strange part is before we had that 4G outage a few months ago, the phone would switch just fine. Now it's a pain in the ass.
Sorry it isn't helping. It worked in mine and done exactly the way it told me. Go from 3-4g now without an issue. No 1x like before
Sent from my rezound using xda premium
Curious issue with my Titan II. Cellular data connection just fails at random intervals. Cycling airplane mode or rebooting the phone is the only way to get it back. HTC blames it on AT&T and AT&T blames it on HTC. I've spent hours on the phone with each. Even got a new Titan II from AT&T, but it went into this constant reboot loop, so I went back to the first unit.
Now comes the interesting part: I live in Detroit and have been traveling to FL quite a bit, this year.. and the issue DOES NOT HAPPEN IN TAMPA. Phone runs perfectly well, there. Here in Detroit, cellular data "up" time ranges from 5 minutes to 14 hours when static. 2 minutes to 20 minutes when driving around town. Drops are less frequent when streaming something.
HTC Titan II stock (FW: 2180.0400.118011.502)
Windows Phone 7.5 (7.10.8112.7)
4G SIM card (3rd one)
Appropriate data plan
Serious thanks for any ideas anyone has. Do I add an APN, throw the phone against the wall, or what? Please do not suggest I change to a different phone as that is not an option.
DrDon995 said:
Curious issue with my Titan II. Cellular data connection just fails at random intervals. Cycling airplane mode or rebooting the phone is the only way to get it back. HTC blames it on AT&T and AT&T blames it on HTC. I've spent hours on the phone with each. Even got a new Titan II from AT&T, but it went into this constant reboot loop, so I went back to the first unit.
Now comes the interesting part: I live in Detroit and have been traveling to FL quite a bit, this year.. and the issue DOES NOT HAPPEN IN TAMPA. Phone runs perfectly well, there. Here in Detroit, cellular data "up" time ranges from 5 minutes to 14 hours when static. 2 minutes to 20 minutes when driving around town. Drops are less frequent when streaming something.
HTC Titan II stock (FW: 2180.0400.118011.502)
Windows Phone 7.5 (7.10.8112.7)
4G SIM card (3rd one)
Appropriate data plan
Serious thanks for any ideas anyone has. Do I add an APN, throw the phone against the wall, or what? Please do not suggest I change to a different phone as that is not an option.
Click to expand...
Click to collapse
Yes, I'm facing the same issue.
It seems something related to wifi sleeping when the phone goes stand by and the solution could be keeping it alive in some way....like streaming..
I hope this will be fixed with AT&T Tango 8773 Update (Once it finally come....)
DrDon995 said:
Curious issue with my Titan II. Cellular data connection just fails at random intervals. Cycling airplane mode or rebooting the phone is the only way to get it back. HTC blames it on AT&T and AT&T blames it on HTC. I've spent hours on the phone with each. Even got a new Titan II from AT&T, but it went into this constant reboot loop, so I went back to the first unit.
Now comes the interesting part: I live in Detroit and have been traveling to FL quite a bit, this year.. and the issue DOES NOT HAPPEN IN TAMPA. Phone runs perfectly well, there. Here in Detroit, cellular data "up" time ranges from 5 minutes to 14 hours when static. 2 minutes to 20 minutes when driving around town. Drops are less frequent when streaming something.
HTC Titan II stock (FW: 2180.0400.118011.502)
Windows Phone 7.5 (7.10.8112.7)
4G SIM card (3rd one)
Appropriate data plan
Serious thanks for any ideas anyone has. Do I add an APN, throw the phone against the wall, or what? Please do not suggest I change to a different phone as that is not an option.
Click to expand...
Click to collapse
Are you sure you aren't hitting "black spots" on your network? If you have random connection drops in only particular area it is likely the masts and AT&T issue. I've swapped my provider from the one which did 2G/3G signals to 3G only provider. 3G only has better coverage and lesser black spots on the network and hence I hardly see any drops in connectivity. Don't hard reset or anything, it will only make you re-do the whole phone, won't help the cause.
Have you checked if two golden pins on the back cover are making good contact with phone?
drupad2drupad said:
Are you sure you aren't hitting "black spots" on your network? If you have random connection drops in only particular area it is likely the masts and AT&T issue. I've swapped my provider from the one which did 2G/3G signals to 3G only provider. 3G only has better coverage and lesser black spots on the network and hence I hardly see any drops in connectivity. Don't hard reset or anything, it will only make you re-do the whole phone, won't help the cause.
Have you checked if two golden pins on the back cover are making good contact with phone?
Click to expand...
Click to collapse
Have to rule all of that out as it doesn't happen at all in Tampa. I can drive from Ybor City to Clearwater and back and never need to reset the phone. Here at home, I have four bars and will lose cellular data with the phone in a static location. Driving around in Detroit is guaranteed to make it drop cellular data even with the phone lit up and active. I can have Navigator running and it'll just quit loading maps and giving directions until I cycle Airplane Mode. In Tampa, this doesn't happen.
In Tampa, I've gone the whole week without any need to reset the phone. I can't walk from the gate to baggage claim in Detroit before it loses its data connection.
DrDon995 said:
Have to rule all of that out as it doesn't happen at all in Tampa. I can drive from Ybor City to Clearwater and back and never need to reset the phone. Here at home, I have four bars and will lose cellular data with the phone in a static location. Driving around in Detroit is guaranteed to make it drop cellular data even with the phone lit up and active. I can have Navigator running and it'll just quit loading maps and giving directions until I cycle Airplane Mode. In Tampa, this doesn't happen.
In Tampa, I've gone the whole week without any need to reset the phone. I can't walk from the gate to baggage claim in Detroit before it loses its data connection.
Click to expand...
Click to collapse
UPDATE: Cellular data connection is a little better with WiFi turned off. It won't lose it as quickly in a static location, but still loses it as I move between towers. Also had to reinstall a couple of apps that had stopped launching.
Is forcing Tango an option?
I have the same problem,
I live north of detroit.
my phone has been in to htc repair 3 times, i think they have replaced every part in it, the last time i got it back it held connectivity for 11 minutes.
this is on my home tower as well as several towers around me.
Normally all testing was done with wifi off, on towers where the lumia 900 and my wifes iphone have never lost data.
i have been waiting a week for a htc level 2 rep to call me.
we shall see
Keep me posted. Last time I spent time with HTC, they decided that - since the issue only happens in Detroit - that it was AT&T's problem. AT&T, naturally, claims that the problem doesn't appear on any other device, so it must be the device.
Can't wait for Windows 8 phones. I'm getting one.. ANY one.. the first day they go on sale.
Well I just got off of the phone with a level 2 rep from HTC, who seemed pretty confident that the problem is the rear cover. He is sending one out, and says if that doesn't fix it then it will be a phone replacement.
jjmorgan64 said:
Well I just got off of the phone with a level 2 rep from HTC, who seemed pretty confident that the problem is the rear cover. He is sending one out, and says if that doesn't fix it then it will be a phone replacement.
Click to expand...
Click to collapse
While entirely skeptical, I certainly hope it works. PLEASE post your results.
DrDon995 said:
While entirely skeptical, I certainly hope it works. PLEASE post your results.
Click to expand...
Click to collapse
I'm more skeptical than you, trust me, but it would explain how so many people get the same problem with replacement handsets, as that piece is often not replaced
So, I'm in Florida for the week and noticed something.
In Detroit, the status bar says "4G"
In Tampa, the status bar says "LTE"
As before, I have not lost cellular data connection since I landed in FL. Kind of rules out the battery cover as the issue is gone, here. It appears the issue goes away in LTE areas while it's present in areas yet to get LTE. Detroit's LTE rollout hasn't happened, yet. So, it appears I've got another month of suffering before the problem is rectified.
One other note. With Internet Sharing set to ON...
In Detroit, my wife's laptop connects to the phone and can get internet.
In Tampa, my wife's laptop connects to the phone, but cannot get internet. It gets the error msg: "your computer is trying to use a dns server that is incorrect or doesn't exist"
My laptop works flawlessly connecting to the phone's Internet Sharing both in Detroit and Tampa. For the life of me, I can't find anything different in her settings over mine. Both are Win7. Hers upgraded from Vista, mine x64 and new this fall. Also, two internet-capable televisions connect to the phone and get to the internet flawlessly. But something with LTE doesn't like my wife's computer. Odd.
Honestly, I adore everything about this phone except for the data connection issue in Detroit (and a few other areas, it seems).
There HAS to be a setting or SOMEthing I can tweak to get this thing to work in Detroit.
Check battery cover, radio negotiation, firmware of radio
DrDon995 said:
So, I'm in Florida for the week and noticed something.
In Detroit, the status bar says "4G"
In Tampa, the status bar says "LTE"
As before, I have not lost cellular data connection since I landed in FL. Kind of rules out the battery cover as the issue is gone, here. It appears the issue goes away in LTE areas while it's present in areas yet to get LTE. Detroit's LTE rollout hasn't happened, yet. So, it appears I've got another month of suffering before the problem is rectified.
One other note. With Internet Sharing set to ON...
In Detroit, my wife's laptop connects to the phone and can get internet.
In Tampa, my wife's laptop connects to the phone, but cannot get internet. It gets the error msg: "your computer is trying to use a dns server that is incorrect or doesn't exist"
My laptop works flawlessly connecting to the phone's Internet Sharing both in Detroit and Tampa. For the life of me, I can't find anything different in her settings over mine. Both are Win7. Hers upgraded from Vista, mine x64 and new this fall. Also, two internet-capable televisions connect to the phone and get to the internet flawlessly. But something with LTE doesn't like my wife's computer. Odd.
Honestly, I adore everything about this phone except for the data connection issue in Detroit (and a few other areas, it seems).
There HAS to be a setting or SOMEthing I can tweak to get this thing to work in Detroit.
Click to expand...
Click to collapse
Hum.. that's curious. I had the original titan with similar issues.
I disabled wifi when not connected. I replaced battery cover also. The titan2 supposedly fixed that issue with the battery cover because it was a design flaw.
The radio supports 2G, 3G/4G/H and LTE. You may want to check it. You can set the radio it uses and not let the firmware decide which radio to use. You can check the service menu, I forgot the code. Just search for it.
If you use 2G, data and voice are not supported simultaneously. Check and make sure the contacts on the battery cover and on the phone are clear of debris. Use a solution to clean the contacts on the phone.
In the past I manually set the radio to 3G (HSPA and HSPA+) [HTC Pure, HTC HD2 on at&t]. The 3G radio is mature and should have less issues with the radio negotiation.
BTW, there is a keep alive wifi app also.
Thanks. I'll have to look for the codes. It's pretty obvious after going back and forth so much that the Titan II has a flaw with the way it handles AT&T's 4G. Scanning the maps from others who have had problems all show that they're in areas with 4G but without LTE.
Yeah, if I could force this thing to do LTE or 3G I think we'd be fine. It's the Best Phone Ever so long as it gets LTE, 3G or Edge. Anything else and it's crap.
Yes, back connector is okay and I've done this every way one can think of and kept notes. WiFi doesn't matter. On or off, the T2 will lose cellular data connection randomly in 4G areas. NOT in LTE areas. I'm only unable to test it on other carriers.
Similar problem with data
So I have had a similar problem -
I had a Samsung Focus, great phone, but I wore out the USB port - wouldn't charge consistently or sync. I figured I might as well use the insurance I had been paying. They sent me a Titan I - it had the bad microphone issue. So after some messing around they sent me a Titan II.
It has never had consistent data connection. I am in an area where I get the 4G icon (not LTE).
My experience tells me that if I move around and change cell, or lose signal in the cell I am in for any reason, then the phone will NOT connect back to data. It can (almost always) still get phone calls and send/receive texts and so on, but no data. Toggle airplane mode always fixes the problem, until the next time.
Originally HTC wanted to send me a new back cover - AT&T have been completely useless, they have no idea. Eventually after messing around with factory resets, powering on and off continuously, another new SIM card, HTC decided they want the phone repaired or replaced (level 2).
It is still inside the 30 day limit for exchanges from Assurion (AT&Ts insurance carrier) so it's getting replaced. I'll let you know if it fixes the issue, but I haven't been in an LTE area so I can't check that.
Personally I think it is a problem with handing off/reconnecting to 4G tower service - we'll see......
Anyone have the radio codes?
I've had the same problem since I got the device as well; but have noticed that it doesn't happen in all areas around me. My house is one of those areas though that I always lose connections. I've tried every APN / idea I've found on the internet with no luck. It's clearly something to do with AT&T towers. The only think I've not been able to try is a different SIM card in the same phone since it requires a '4G' sim card to even work at all. However the same SIM does work fine in '3G' only phones.
Going with the radio idea, does anyone have the codes to turn off the LTE radio? I just saw the list saying this phone will be long gone before AT&T ever gets LTE in Colorado so maybe just turning it off would help. Every code i found was for the T1 though and it didn't work on my phone.
jjmorgan64 said:
I'm more skeptical than you, trust me, but it would explain how so many people get the same problem with replacement handsets, as that piece is often not replaced
Click to expand...
Click to collapse
UPDATE: HTC insisted on sending me a new SIM card cover (since it contains the radio's antenna). Despite my argument that the fact it works in Florida negates antenna as a suspect, they sent it along, anyhow. Naturally, there is no change. It still randomly drops cellular data. And now, I've picked up another spot on the freeway where my calls get dropped. Granted, it happened ONCE, so that could be any number of things. Long story short, it's not the antenna.
Next idea?
Well, I'm in Florida and found a spot where the phone fell back to 4G from LTE. Data issue returned. So, that takes geography out of the equation. The phone can't hold a data connection when using 4G. So, should I go for a fourth unit?
My addition:
AT&T recently rolled out LTE to my area in CT. I never had the problem before on straight 4G. Now, when I go from LTE to 4G (my drive every morning) data just stops working. I push it in to airplane mode and back out again and it works.
BTW - I am running Tango, so that is not likely to be a fix unless a radio update is released with it.
N!njaDuck said:
My addition:
AT&T recently rolled out LTE to my area in CT. I never had the problem before on straight 4G. Now, when I go from LTE to 4G (my drive every morning) data just stops working. I push it in to airplane mode and back out again and it works.
BTW - I am running Tango, so that is not likely to be a fix unless a radio update is released with it.
Click to expand...
Click to collapse
AT&T just switched on LTE metro-wide, last night. Now, the Titan 2 performs just as it does when I'm in Florida. It's nice having a data connection that'll stay good all over town, again.
I have spent some time discussing this with HTC and AT&T. Actually just got off the phone with HTC level 2.
I too have gone through all the options - new phone, new cover, new SIM card (you can just go into AT&T and ask for one, no charge), hard reset, everything.
From the information in this thread, and elsewhere I can say that the phone drops data on one of two things happening:-
- connection to tower is interrupted in current cell, but is re-acquired
- connection is handed off to adjacent tower as you travel to a new cell
Both these things will drop data IN 4G AREAS ONLY. If you are lucky enough to have consistent LTE in your area, you shouldn't have any problems.
Right now I'm working on getting the service menu codes so we can play with the radio settings. It sounds like HTC support reps have been forbidden to give these to end users on windows phone devices (I wonder why??!!).
If I get this information and it provides a fix for this issue, I will (obviously) post it, and I imagine HTC will as well. Here's hoping.....
Andy
I have an I9300 which I use on Vodafone UK. The phone was a sim-free handset, CSC=BTU
I'm currently running firmware XXEMC2, rooted
I sometimes get an issue where my HSPA data connection will stall. All I'll see is the "up" arrow flashing for around 2 minutes, but no data will be downloaded.
After around this period of time, or if I switch phone off/on line the connection will start working again
A few times I've noticed when this occurs the data connection symbols will disappear completely - so perhaps the phone or network is totally timing out.
This has occurred with a variety of firmware levels back to XELLA and before. My suspicion is that it's a network issue, but was wondering if anyone sees this on any other network.
I am considering trying one of the vodafone branded firmware's MODEMs in case there's anything they tweak that might work better.
planetf1 said:
I sometimes get an issue where my HSPA data connection will stall. All I'll see is the "up" arrow flashing for around 2 minutes, but no data will be downloaded.
Click to expand...
Click to collapse
I've now tried a variety of modems (including vodafone fw / modem) & full firmware but continue to see this issue from time to time.
If left alone after something like up to 5 minutes the connection will drop and recycle. No idea if that's phone or network initiated.
It is however VERY frustrating. My strong suspicion is that this is a VODAFONE NETWORK ISSUE not a handset issue. Of course as my phone is a sim free phone it may be tricky convincing vodafone of this fact.
Has anyone else seen these issues, especially on vodafone uk?
It *seems* to occur more on a few particular cells (well I notice the ones at gym for example) and less (possibly never) on suresignal, and just occasionally at work (small cell?) Overload on the cells is my suspicion ... classic vodafone.
I've never noticed this on 3UK, though that's been on a nexus S (currently lost ). If only 3UK had coverage at work I'd switch back easily. Vodafone has broader geographic coverage but I'm convinced the network is more flakey
When you have an UP arrow, that is upload. This signifies a connection going out from your phone to the network. If this hangs for a while and does not produce any connection back (DOWN arrow), this would definitely signify a network issue to me. Sometimes on the S3, the signal bars say there is a signal when there isn't or there is a signal but the connectivity between you and the network is non-existent
There are several things that can cause this. It can be Mast, Network, SIM, Modem, baseband... Its hard to say. All you can do is rule them out one at a time.
My gut feel is network too. It's definately happening with a good decent signal when stationary.I need to check more closely but it also seems location dependent (but not single location)
Hi,
I have been experiencing a few issues with the 4G LTE on my LG V10 H901 (T-Mobile). What happens is this.
In Network mode I selected GSM / WCDMA / LTE Auto. This initially worked fine and could get a data connection. 2 days after, I noticed I couldn't get a data connection anymore, the 4G LTE icon at the top was displaying with a down arrow lit. So I went in the Network mode and checked my APN everything was ok. Decided to switch from GSM / WCDMA Auto where I got a 4G connection (icon 4G displayed at the top) and I finally got a data connection.. Changed it back to GSM / WCDMA / LTE Auto, and there I was back on LTE... I had to reboot my phone and that is when I noticed the same thing happened again!!! No LTE connection and had to first select GSM / WCDMA Auto to get 4G.. If I reboot with GSM / WCDMA Auto I get a data connection fine.. The problem only occurs when I have the Network mode on GSM / WCDMA / LTE Auto. Anyone else having this issue? Is there a fix?
Thanks
I would say it's a hardware problem with the phone I've had mine for a month i never touched network settings and the phone gets a better data connection then any phone I've ever had LTE pretty much all the time where other phones wouldn't maybe a factory reset would fix it worth a shot
The first V10 i got from T-Mobile had somewhat of a similar problem but with WiFi, it would connect but speed was horrible. And LTE isnt that great in my area either. I read around the forums and notice that many have done factory resets and that fixes everything. I did that and lowe and behold, it did. WiFi was fast again and LTE speed improved but still sucks....its my area, not the phones fault. For some reason, a reset helps.
However, I was still just 4 days in since I got my phone so I just went back and had them replace it. I just told them that the WiFi doesnt hold....they didnt really ask me tons of questions. I replaced it only because I am paying for the phone and me having to do a "fix" to make it work doesnt sound right...so I want a new good phone lol. The new phone worked fast from the get go...no reset needed.
Just got the V10 was having those wifi issues initially so brought phne back n exchanged for another 1 and this 1 workes fine but now Im having dropped call s inside my house ,verizon said no antenna issues i can bring phne back n replace for something else or another v10 but that is time consuming ,please anyone having drop d call s....I live Long Island NY so verizon overage is better then most carriers...INaNYmin...
I began having the exact same issue on Jan 16. Had the phone since Dec 25th, worked perfect. Then, all of a sudden, it began to lose LTE connectivity. At first I thought it was a down tower, but the problems persisted an eventually got much worse wherever I went. On a full charge the phone will behave normally for a while, but eventually it starts losing data connectivity altogether, cycling between 4G LTE, 4G, 3G, 2G, trying to connect. during this process the battery drains a lot, it never really connects, and sometimes calls and text messaging fail. Tried every network setting, soft reboot, hard reboot, safe mode, clear cache, factory reset....problem persists. T-mobile concludes it must be defective. We shall see. Awaiting a replacement.
Having the same issue. Looks like it's a common problem. Any fix for this yet?
I have a similar issue.
it always seems to find the LTE signal, however I have no data and the battery drains very quickly.
If I have it on GSM/WCDMA/LTE, it seems to have connection issues. However, the data will connect on GSM/WCDMA. Once I have data, then if I select GSM/WCDMA/LTE, and it will connect to LTE
It is a Tmobile version. I am using it on Bell (Canada)... however it works fine with Wind & Tmobile, with no issues.
I am hoping that this will be fixed with the Marshmallow upgrade.
anonimo6971 said:
I have a similar issue.
it always seems to find the LTE signal, however I have no data and the battery drains very quickly.
If I have it on GSM/WCDMA/LTE, it seems to have connection issues. However, the data will connect on GSM/WCDMA. Once I have data, then if I select GSM/WCDMA/LTE, and it will connect to LTE
It is a Tmobile version. I am using it on Bell (Canada)... however it works fine with Wind & Tmobile, with no issues.
I am hoping that this will be fixed with the Marshmallow upgrade.
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Wind works on hspa not LTE. That's why it works. I've noticed that it works fine on hspa(4g) but when I put it on LTE(4gLTE) it works for a while then stops.
gslide said:
Wind works on hspa not LTE. That's why it works. I've noticed that it works fine on hspa(4g) but when I put it on LTE(4gLTE) it works for a while then stops.
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For me, Wind works fine on GSM/WCDMA or GSM/WCDMA/LTE
With Bell, it will not connect on GSM/WCDMA/LTE.
However, with Bell, if I put it on GSM/WCDMA, it will connect. Then if I change it to GSM/WCDMA/LTE, it will connect to Bell's LTE.
Occasionally, it will lose its data connection... and then if I toggle between GSM/WCDMA & back to GSM/WCDMA/LTE, it reconnects. This seems to happen once every 2-3 days
I don't know why it does this. It was actually very frustrating until I figured that out. I almost dropped Bell because I was not able to connect on LTE for the longest time!!
I just keep my Wind plan for the US roaming (on Tmobile LTE down there)
anonimo6971 said:
For me, Wind works fine on GSM/WCDMA or GSM/WCDMA/LTE
With Bell, it will not connect on GSM/WCDMA/LTE.
However, with Bell, if I put it on GSM/WCDMA, it will connect. Then if I change it to GSM/WCDMA/LTE, it will connect to Bell's LTE.
Occasionally, it will lose its data connection... and then if I toggle between GSM/WCDMA & back to GSM/WCDMA/LTE, it reconnects. This seems to happen once every 2-3 days
I don't know why it does this. It was actually very frustrating until I figured that out. I almost dropped Bell because I was not able to connect on LTE for the longest time!!
I just keep my Wind plan for the US roaming (on Tmobile LTE down there)
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Yup exact same issue with me and that's how I resolve it as well I'm with koodo and I lose LTE. I was going to warranty this phone but I think it's a common issue.
I just want to quickly point out that I am seeing the exact same issue on Virgin Mobile (Bell). I also noticed that the performance of the phone decreases drastically when it is connected through mobile data instead of WiFi. Anyone else sees this and knows how to fix it?
Lg v10 t mobile no connection
I'm having a similar issue I get a 4G LTE signal but if I make a call once I end it I loose all signal including the bars it wont let me text or call it says network not available and it will do that till I travel a few miles. I'm not in a dead zone because it does it in the heart of the city and on the buisest streets in Tampa Florida then it will come back and sometimes I won't get a signal for a entire day out shoe have any solutions?
anonimo6971 said:
I have a similar issue.
it always seems to find the LTE signal, however I have no data and the battery drains very quickly.
If I have it on GSM/WCDMA/LTE, it seems to have connection issues. However, the data will connect on GSM/WCDMA. Once I have data, then if I select GSM/WCDMA/LTE, and it will connect to LTE
It is a Tmobile version. I am using it on Bell (Canada)... however it works fine with Wind & Tmobile, with no issues.
I am hoping that this will be fixed with the Marshmallow upgrade.
Click to expand...
Click to collapse
Hey,
I'm using this phone in Canada too, on Telus. Ever since the OTA update 2 days ago I've been having data connection errors over the network. Did you find a fix?
---------- Post added at 01:59 PM ---------- Previous post was at 01:51 PM ----------
SasamiAdachi said:
I just want to quickly point out that I am seeing the exact same issue on Virgin Mobile (Bell). I also noticed that the performance of the phone decreases drastically when it is connected through mobile data instead of WiFi. Anyone else sees this and knows how to fix it?
Click to expand...
Click to collapse
I'm seeing this too, but it just started after my OTA update. So frustrating bc I love the phone.
I had a similar problem. With The latest software (,,v20c,,) With the LGUP Software I software put it back (,,v20a,,) . And it seems the problem disappeared. Last part of the modem software is not good. Even test elements. Sorry for my bad english for knowledge. LGUP software very simply . ( i have V10 960A Unlocked (Eu version) android 6.0 and T-mobile LTE )
If you need help:
http://www.androidsage.com/2016/04/12/update-t-mobile-lg-v10-android-6-0-marshmallow-h90120e-lgup/
http://forum.xda-developers.com/lg-v10/general/kdz-download-lollipop-kdz-10c-lg-servers-t3332348
I have permanent SIM unlocked phone .and I want to update to mm6.0
Present software :5.1.1 loollipop
Rooted :yes
It's mobile h901
Warranty:I bought imported phone unlocked so no warranty guide me safe way to update my phone
Thanks