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Hello,
I'm having trouble adding my exchange account. I am able to add the account, but then it just stays on loading and shows up blank. during the setup it doesn't ask to allow remote access for the server. The weird thing is, I have a user who hasn't started yet and was able to add their account to the tab correctly but I cannot add my own. That confirms the settings are correct.
I have my exchange account added without issue to my galaxy s phone and am wondering if having the exchange account on two Android devices causes any issues?
Any ideas before I try a factory reset?
Gone a little bit deeper with this. First off, when I add another user's exchange account to my tab, it will prompt with the dialog to say that the server is able to remotely wipe the phone, etc. However, when i try to add my account, it doesn't prompt for it and just goes straight to the settings. After it finishes and i get to the mailbox, i just says loading, stays blank and doesn't show anything, the calendar doesn't sync either.
I have noticed somethign else, when i use outlook web access I can see the phones added to the account (including the tab) but only when i go to OWA light, if i use the regular one it says no devices added...
Is it possible that activesync will only allow one device per user account? Right now I'm planning to delete the account off my galaxy s and try to add again. If that doesn't work i may wipe the 10.1...
Any idea?
Dear,
I had a similar problem, and could not find any information about this. However, by accident, I discovered that it will work only after your remove your google account.
So I suggest that your remove google account and try to add the exchnage account and see if it works.
But if it does, I don't know what to do later on if you like to add it again.
Good luck.
Yeah, there's no such limitation on the Exchange side. About the only screw that could be an issue is a self-signed SSL cert - which likely isn't one, since you said that another user account had succeeded.
It won't be an exch policy on you either, since it is working with with your S.
With that... blow out the other mail things on the tab, and start with exactly the Exch account as st70 suggested.
Gonna try mine now and see what it does with 2 gmail accts already configured.
Thanks for the suggestions so far!
Note, that the other exchange accounts that were added correctly, were added to my tab 10.1 correctly even with the gmail account already there. I am able to add two other exchange accounts however I cannot add mine one.
I removed the gmail account and tried again, did the same thing.
I removed the exchange account from my Galaxy S, went into outlook web access and removed all my devices from there and turned off the phone. Then I reset the galaxy s to factory default and tried again... didn't work...
Went back to the Galaxy S and could add the exchange account again easily... very annoying...
Note that when I add the exchange account, the first difference I notice is that it doesn't prompt to say this device can be controlled remotely by the server, etc but it does when i add the other exchange accounts properly.
Second, when in email, it just says loading and doesn't load. When I go to calendars, my exchange account shows up there, but when i click on it it says
"No Calendar Available".
The worst part of all this is my my boss has an ipad and was able to add his account pretty easily without issue...
Any suggestions?
hi guys can anyone help suddenly i cannot mail anyone from my yahoo account i get error cannot safely connect to server(not trusted server certificate)
i tried to remove the account and set it up again but now its not even setting it up and giving the error(java.security.cert.certpathvalidatorException:trust anchor for certification path not found)
my gmail is working fine
adithebratt said:
hi guys can anyone help suddenly i cannot mail anyone from my yahoo account i get error cannot safely connect to server(not trusted server certificate)
i tried to remove the account and set it up again but now its not even setting it up and giving the error(java.security.cert.certpathvalidatorException:trust anchor for certification path not found)
my gmail is working fine
Click to expand...
Click to collapse
What are the exact settings for your yahoo account?
I do not mean your email and password ... that should be on your side only.
I mean server, port, protocol, etc.
Did you configured it as premium (IMAP) or POP3 or Microsoft Exchange Active Synch?
Which security type have you selected (no, SSL, TLS, ...)?
You can specify all this settings in manual config.
I think that Yahoo only supports POP3 (pop.mail.yahoo.com) for incoming and SMTP (smtp.mail.yahoo.com) for outgoing mails.
But I am not sure as I do not have a Yahoo mail account.
If your Yahoo mail synchronization worked before, you have enabled SMTP already at Yahoo for your account.
But what happened that this does not work any more?
Have you changed a special setting, another account, firmware, installed or un-installed an app?
Sometimes it is helpful to wipe the cache in recovery mode (Volume UP + Home + Power).
Good luck !
Yes i updated my firmware frm 2.3.3 to 2.3.5 last week and actualy never used my yahoo after that so do know when it started today i tried to mail but it gave error sending failed not a secure conection so i deleted the acount and tried to setup up again now its just not seting up giving me error i mentioned before i tried all settings imap pop3 ticked accept all ssl certificate n saw bt no use it says unable to connect
P.s :gmail is working fine
I installed k-9 app and it easily setup my yahoo acount and i can mail through it too dont know what went wrong with the default application(social hub)
stil i would like to know what went wrong if anyone could help
I know this may sound stupid, but can you get into the Yahoo account via the web (on the phone or PC)? At least this will confirm you have the correct username/email address and password.
What server settings did you put in?
Brother i said i can access now via k9 but still not via the default social hub and yes i can acces through pc and mobile browser too
i tried all the possible settings in the social hub like pop3; imap ;ssl certificate on; accept all ssl certificate but no use so currently i m using k9
i think it has to do something with the certificate validation as the error says so but i dont know the solution to it
p.s : phone not rooted
Had the same error today. Read somewhere to change the Yahoo account's outgoing settings on the phone to SSL with accept all certificates, but that didn't help. So I changed security type to None, and all mail starting flowing out of the outbox again. Guess next time I get the error I'll change back to SSL...
I cant change the outgoing settings of server unless i login and i cant setup only the yahoo account so i dnt get option of manuly editing outgoing server
This is an SSL problem, android does not always include all chained root certificates.
You will still get an error like this:
Cannot safely connect to server.
(java.security.InvalidAlforithmParameterException: trusteAnchors.isEmpty())
Certificate chain[0]:
Subject: CN=(SSL common name here), OU=Domain Control Validated - RapidSSL(R), OU=See
etc...
This needs to be fixed in the build.
I get this problem running latest android 2.3.7, CM7 with SavagedZen Kernel
Would love a fix so I can use SSL again.
Juststarted receiving this error message TODAY. No changes or updates to anything on my phone...anybody know how to fix this.
I also starting getting this today (Cox email). Changing the SSL option to "SSL (Accept all certificates)" fixed it for me.
after sougote
On the email settings tap on outgoing settings and change security type to none.
That worked for my AOL account it might work for others. Worth a try anyway.
i'm facing the same problem...
solution is go to application->setting->Account and sync->add account..
Then yahoo account that I put in account&sync will auto display in mail..
So I didn't facing the giving the error(java.security.cert.certpathvalidatorExceptio n:trust anchor for certification path not found)...:fingers-crossed:
ATT.net mobile email stopped July 25th : solution
adithebratt said:
hi guys can anyone help suddenly i cannot mail anyone from my yahoo account i get error cannot safely connect to server(not trusted server certificate)
i tried to remove the account and set it up again but now its not even setting it up and giving the error(java.security.cert.certpathvalidatorException:trust anchor for certification path not found)
my gmail is working fine
Click to expand...
Click to collapse
I've been using Att imap.mail.att.net for years for inbound mail (on my Android phone using 4.4.2 ) and ATT mail stopped receiving on July 25th for no obvious reason. I fussed with it a while and fortunately was able ot figure it out. If you follow my steps it should work:
Another contributor mentioned "can't safely connect to server" is actually an SSL error message. He's right... for reasons unknown they've changed something about SSL.
You must change your SSL setting from SSL to the alternative : SSL (accept any certificate) The phone informs you it is testing the connection after you change this. with just SSL it will fail, but once you've changed it you will notice the error message has changed.
Once you observe the test is passing, you have the original problem fixxed, but I still had to mop up the existing mess. Here's what I did:
1.) jotted down all the settings in the imap screen including my account name etc.
2.) Removed the account (with imap all messages are still on the server and will come back later)
3.) reboot (this may have been superfluous
4.) reinstalled the mail account using the jotted down settings ... and don't forget .. set to SSL (accept any certificate)
That should do the trick.... Take care
My wife got this phone over this past weekend. The stock email app is not updating. She never receives her new emails on her phone. So I downloaded k9 app and it worked the first day. Now it is not syncing with her yahoo email account and always says she doesn't have any new emails. She can login to her email on a computer and has several new emails a day. Any ideas?
Im assuming youve been through the basics? Making sure mobile data is on, settings are set correctly in the app for refresh times, background data enabled, no task killers/managers running, etc.
Check Settings / Accounts and make sure the account(s) are set to sync and that they're allowed to sync in the background.
Although this may not be the answer to your issue,I had a similar experience w/the G-MAIL app recently.I tried everything,including downgrading to an older version of it.
I consulted w/other users & compared settings.Mine were identical,but,still had to manually refresh to see the new mail in my inbox.
The only thing that resolved this issue was a factory reset.Works fine now.
Additionally,while having this issue,I was unable to access the DATA SAVER settings page.When I selected it,it would just flash,as if it were trying to open,but,no can do.
Weird thing is that I only messed w/these settings on one occasion,when the phone was new,just to check it out(no need to limit data on an unlimited plan,right?).
Anyway,after the factory reset,everything is back to normal.
Just goes to show there is no perfect phone,O/S,or app,100% of the time.
Hi all. Having been with yahoo for many many (often tiring) years, sadly this isn't a new thing, it's something that comes and goes seemingly based on the whims of yahoo deciding to change their settings, potentially to try to herd users onto their (awful) mail app. Anyway, problem:
All of a sudden, my account (yahoo plus, imap) and my mothers (yahoo basic, pop) have stopped receiving emails on our 2 android phones (samsung S3 with latest ICS, & HTC wildfire with whatever was before ICS, respectively). I've read a number of forums with various suggestions, including:
- clear the app cache
- change to a different server: most suggest imap.mail.yahoo.com but others suggest imap.n.mail.yahoo.com, imap.android.mail.yahoo.com, one suggests using IMAP4 (don't know how to select this)
- delete account & reinstall
None of these work. Peversely, I AM getting emails through on imap.mail.yahoo.com, but very intermittently. I'll notice that, e.g. overnight, I'll have gotten most of yesterday's, but if i click for a manual refresh it'll fail. Likewise if I set myself up for imap.mail.yahoo.com, it'll check the settings & be ok, but then give a connection error.
My mum's phone is a slightly different problem: she can log in fine through the internet, but her username/password combo fails for pop access through the stock email app. She's a .co.uk address, & i'm wondering if this is the reason for the problem. I suspect it's just that yahoo is having a problem.
Any thoughts appreciated for both of these - potentially connected - problems.
Cheers
Dez
p.s. previous suggestioons pages:
http://forum.xda-developers.com/showthread.php?t=1105010
http://forum.xda-developers.com/showthread.php?t=398799
yahoo answers cache thing
http://www.arclab.com/products/amlc/list-of-smtp-and-imap-servers-mailserver-list.html
Address any prompts or issues you see when signing in on a desktop before trying to sign in on a third-party email app, then send a test message.
Sign in to Yahoo Mail from a web browser.
Compose a new email and add your own address in the "To" field.
Send the email.
Wait up to five minutes to see if it arrives.
Confirm app is configured with the correct POP settings or IMAP settings for Yahoo Mail. Sometimes even if the info seems correct, the data the app saved could be corrupt or contain hidden invalid characters. Delete your Yahoo account from the app and re-add it to be sure. If you need specific instructions for your app, contact its manufacturer.
Regards,
J Wick
I recently solved a real pain of an email issue I was having, and wanted to pass along the experience. I had tried searching these forums for several days, but didn't quite find my problem, and didn't find the solution all in one place. With that in mind, I'm hoping this information helps someone, even if a bit of it may be covered in other threads (sorry if so).
I had upgraded recently to JB 4.1.1, and was having a lot of problems getting my corporate/exchange email account to work. The calendar and contacts would work sometimes, and the email never got past the "waiting for sync" screen. Anytime the calendar and contacts would work, they would break after a reboot of the phone.
I also found that sometimes exchange account would stick around after it stopped working, and other times it would disappear (from the Android settings > accounts list) completely. I had set the accounts up both through the stock email app, and through a third - party email app (Enhanced Email, a good app).
I tried deleting and recreating the accounts, with varying settings (port numbers, accepting all security certificates, etc.). Later on, I went to my company's online web access for Exchange, and deleted all the mobile connections so that it would create a new connection for my current phone and ROM. I recreated the account (for what seemed like the 50th time) after that. Still no good.
The thing that made the difference: I finally read a tip somewhere to force stop the (stock) email client, and clear its cache and data. After that, the email app needed to be set up again, but email synched for the first time since I installed this ROM, and my calendar and contacts work reliably. It's been several days and reboots, and no further problems have come up.
I hope this helps someone, and again, apologies if the information is duplicative. I couldn't find it all in one place, and was really beating my head against the wall trying to find a fix.
buzban said:
I recently solved a real pain of an email issue I was having, and wanted to pass along the experience. I had tried searching these forums for several days, but didn't quite find my problem, and didn't find the solution all in one place. With that in mind, I'm hoping this information helps someone, even if a bit of it may be covered in other threads (sorry if so).
I had upgraded recently to JB 4.1.1, and was having a lot of problems getting my corporate/exchange email account to work. The calendar and contacts would work sometimes, and the email never got past the "waiting for sync" screen. Anytime the calendar and contacts would work, they would break after a reboot of the phone.
I also found that sometimes exchange account would stick around after it stopped working, and other times it would disappear (from the Android settings > accounts list) completely. I had set the accounts up both through the stock email app, and through a third - party email app (Enhanced Email, a good app).
I tried deleting and recreating the accounts, with varying settings (port numbers, accepting all security certificates, etc.). Later on, I went to my company's online web access for Exchange, and deleted all the mobile connections so that it would create a new connection for my current phone and ROM. I recreated the account (for what seemed like the 50th time) after that. Still no good.
The thing that made the difference: I finally read a tip somewhere to force stop the (stock) email client, and clear its cache and data. After that, the email app needed to be set up again, but email synched for the first time since I installed this ROM, and my calendar and contacts work reliably. It's been several days and reboots, and no further problems have come up.
I hope this helps someone, and again, apologies if the information is duplicative. I couldn't find it all in one place, and was really beating my head against the wall trying to find a fix.
Click to expand...
Click to collapse
Hi there, I think im glad i found this thread although not sure it will help with my corporate mail problem. My problem exists only with contacts not syncing from my corporate exchange account. My mail and calendar is ok just no contacts sync.
You mention to force stop the stock email client, can you advise the steps and exact name of the process? Do you mean in manage apps - All - Email ? I cant seem to stop that process its all greyed out.
Any help would be greatly appreciated, due to my role i really need my exchange contacts to sync.
Cheers,
Hi guys,
My experience is different.
If you have problems to sync your email you need to clear all previous mobile connections from outlook (via outlook web access) and set up your account from zero on the device.
Quick question why do you use a third party email client? Do you have Samsung device? Got the same problem and had to move to a asop (CM10)
Samsung email client and exchange doesn't work well since the original Galaxy.
Regards
Sent from my GT-P1000 using Tapatalk 2
solution for me
For me what solved was a solution I found in another post here in the forum: http://forum.xda-developers.com/showthread.php?t=1774978&page=2
In summary:
"Settings --> Data Usage --> Menu --> and check Auto Sync Data
Try setting up Exchange account again and you'll see the prompt to activate a Device Administrator this time. "