Accidently posted this orginal post in a wrong thread and I don't know how to delete or move that post
Last week, I called the wonderful HTC customer support about this error I'm having with my HTC Evo (same as htc one x) and they basically told me that it was androids fault. So then, I tried finding contact information for android, but to no avail. So, I decided to give sprint a try and they told me to call HTC.
So now, I am at lost as to how I can fix this error that I am having wth my phone.
This is what happens:
1. I connect my evo to my computer
2. An error on bottom right side appears saying "Hardware ID is Missing"
In otherwrods, my computer can't detect the phone and I don't know why. I've reinstalled the HTC syc program, uninstalled USB drivers and reinstalled, uninstalled phone drivers, and I turn the developer mode on and off, but the problem persists. Is my phone defective??? I don't know!!!
Does anyone have a solution to this error that the multi billion dollar bafoons can't solve? If so please help me!!!!
This is my last resort or else I will go back to sprint to get an Iphone 5 because I know that the Iphone f*cking works.
Also, I am having a problem with my android navgiation app because of the error "map has stopped working." If anyone has a solutiont to this error then please help as well.
Thank you
Info about your setup might be helpful. Are you on a custom rom? What operating system are you using?
Sent from my EVO using Tapatalk 2
a
I have a windows 7 64 bit
I have the HTC Manager program
Avast anti virus ( tried turning that off as well to see if that was the problem)
This problem started with the jelly bean update, so I have the newest Android version on my phone
I haven't done anything to my phone like hack it or jail break.
If there is more information needed then please ask.
nec333 said:
I have a windows 7 64 bit
I have the HTC Manager program
Avast anti virus ( tried turning that off as well to see if that was the problem)
This problem started with the jelly bean update, so I have the newest Android version on my phone
I haven't done anything to my phone like hack it or jail break.
If there is more information needed then please ask.
Click to expand...
Click to collapse
Im guessing you have tried to do factory reset?
Sent from my EVO using xda premium
a
ckoadiyn said:
Im guessing you have tried to do factory reset?
Sent from my EVO using xda premium
Click to expand...
Click to collapse
that's the one thing I haven't done I suppose. Was hoping t not have to do that....
Related
Howdy yall, i would really like some help on this as i am stuck on rooting my 3vo. I've searched the forums a bit but didn't find my specific problem. I've run Revolutionary and it gets past the "Zerging Root" and whatnot to the point where it says "Waiting for Fastboot..." and nothing. I've read that at this stage it should be shutting my phone off and on multiple times but on my phone it just shows the bootload screen and sits there. I tried removing everything that looked like it could interfere so like i removed pda net, easy tether, and htc sync leaving only the htc driver i was told to use. It is in a USB 2.0 port, stock htc cable, on my laptop running Vista (don't hate). I've eliminated every variable i can possibly think of and i am admittedly noobish to the whole root thing (ive rooted my old htc droid eris but that was just a no brainer one button cakewalk). I was hoping to avoid a FDR/ using htcdev's halfass root exploit so any help would be very appreciated.
DarthSokka said:
Howdy yall, i would really like some help on this as i am stuck on rooting my 3vo. I've searched the forums a bit but didn't find my specific problem. I've run Revolutionary and it gets past the "Zerging Root" and whatnot to the point where it says "Waiting for Fastboot..." and nothing. I've read that at this stage it should be shutting my phone off and on multiple times but on my phone it just shows the bootload screen and sits there. I tried removing everything that looked like it could interfere so like i removed pda net, easy tether, and htc sync leaving only the htc driver i was told to use. It is in a USB 2.0 port, stock htc cable, on my laptop running Vista (don't hate). I've eliminated every variable i can possibly think of and i am admittedly noobish to the whole root thing (ive rooted my old htc droid eris but that was just a no brainer one button cakewalk). I was hoping to avoid a FDR/ using htcdev's halfass root exploit so any help would be very appreciated.
Click to expand...
Click to collapse
What HBOOT version you on?
1.40
Sent from my EVO 3D using XDA App
Unplug it and try it again... Happened to me in the later stages during the lemons bit but it worked out in the end.
Edit:are you using your phone as an internet source by USB? If so disable that connection and try it again
Sent from my 3VO HTC Shooter
*Pow!!!*
thatguy11285 said:
Unplug it and try it again... Happened to me in the later stages during the lemons bit but it worked out in the end.
Edit:are you using your phone as an internet source by USB? If so disable that connection and try it again
Sent from my 3VO HTC Shooter
*Pow!!!*
Click to expand...
Click to collapse
This was actually the third time I tried, but I'm still getting hung up at this step. My very first attempt was at my house (the only internet access is my mobile data) but revolutionary couldn't actually select a device because more than one were present, so I had to go to a friends house to do it (he has dsl).
sent from my EVO3D
The same happened to me using easytether then I turned off the app andbit worked like a charm
Sent from my 3VO HTC Shooter
*Pow!!!*
I guess I'll try uninstalling easytether next attempt, I forgot the app itself starts up on boot so perhaps that is the problem. I won't be able to try it for a while but if it doesn't work I'll come back and QQ some more
sent from my EVO3D
Hey guys.. I'm almost finished with Angry Birds and I upgraded from the HTC HD7S to the HTC TITAN.. I went to windowsphone.com to reinstall my apps, but I have to start at level 1 again. Please tell me there's a way to retrieve my saved info.. I still have that phone but I'm giving it to my dad soon.
Thanks in advance.
I don't believe there is any way to save game data, yet. As far as I know, I have to do the same thing for my Android phones, too, unless Titanium Backup will save game data as well as applications.
throws2000 said:
Hey guys.. I'm almost finished with Angry Birds and I upgraded from the HTC HD7S to the HTC TITAN.. I went to windowsphone.com to reinstall my apps, but I have to start at level 1 again. Please tell me there's a way to retrieve my saved info.. I still have that phone but I'm giving it to my dad soon.
Thanks in advance.
Click to expand...
Click to collapse
I am 90% sure the answer is NO, but check Mirolg's thread in Windows Phone 7 development.
I've used it once for my Titan.
What that tool does is, makes Zune believe that your phone is updating officially. So Zune foolishly will create a back up image of your phone on the computer. After back up is finished it realises that it was stupid and there is no update, but it's too late, so we have a back up image! - it does a WHOLE back up!
Unlike Android, we don't need to 'root' our phone, this just works.
However - I am not sure if this back up can be taken to different make and model of the phone. This is where, Mirolg will be able to help you. He is a very helpful guy. So before throwing your phone away, try this and ask him to help you if there is anything specific.
Thanks a bunch for the info guys.. I was just about to do a hard reset and give it to my pops, but I decided to check back first. I'm not going to get my hopes up, but I'll check with Mirolg just to be sure..
BTW I really like that idea of tricking Zune.. lol..
I think if the game data is stored in isolated storage, you can use those tools to download it it and then upload to the new phone.
Try this: http://wptools.codeplex.com/
You must be developer unlocked and only games that it can enumerate the GUIDs for will work. -- I HAVE NEVER ACTUALLY TRIED THIS
drupad2drupad said:
I am 90% sure the answer is NO, but check Mirolg's thread in Windows Phone 7 development.
I've used it once for my Titan.
Click to expand...
Click to collapse
I can't find it. Could you post a link?
Its this thread here http://forum.xda-developers.com/showthread.php?t=1346276
Sent from my WP 7.5 HTC TITAN using XDA Premium App for Windows Phone.
Excellent, thanks!
Moskus said:
Excellent, thanks!
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Click to collapse
Let us know how you get along and what you were able to back up. When I tried I din't even have any games installed so have no input for that.
I hate to just come here and ask for help, but I haven't found any solution over the past two weeks, and I didn't see any similar threads in this forum.
I have an HTC Evo 3D through Sprint. Two and a half weeks ago I downloaded the update. The update appears to have worked in the sense that the layout and many features are tweaked a little. However, since I updated it, whenever I turn it on it turns itself off and then back on every few minutes. The reason for this is that I am in Australia so it can't connect to the network to complete the update. I have been here for nearly two months, and won't be back in the US until mid-November. I have solely been using my phone with WiFi for email, internet, etc, and I would like to be able to use it for this purpose again. I called Sprint but they weren't able to help me because there is no Sprint service or Sprint stores in Australia.
Does anyone know of a way to fix the phone? If I factory reset it, will it come back without this issue, or will I just have a phone that doesn't work and lost its memory? Would there be a way to fix it by rooting it?
All help is appreciated. I'm not very knowledgeable on this kind of stuff, I apologize.
Thank you, have a great day.
Even in Airplane mode it does this?
Can't you install the latest sprint ics ruu? That should sort it. I'm gsm though so I never browse the cdma section but I think that should solve your issue.
Best of luck getting it working
Sent from my HTC EVO 3D X515m using Tapatalk 2
oohaylima said:
Even in Airplane mode it does this?
Click to expand...
Click to collapse
I have had it in airplane mode the entire time for the last 8 weeks.
00mpollard said:
Can't you install the latest sprint ics ruu? That should sort it. I'm gsm though so I never browse the cdma section but I think that should solve your issue.
Best of luck getting it working
Sent from my HTC EVO 3D X515m using Tapatalk 2
Click to expand...
Click to collapse
I'm sorry but I'm not sure what this all means. Are you suggesting that I root the phone using the newest Android version (ICS=Ice Cream Sandwich)? I have no clue how I would do this, or if it would actually solve my problem.
Ernie_Richardson said:
I'm sorry but I'm not sure what this all means. Are you suggesting that I root the phone using the newest Android version (ICS=Ice Cream Sandwich)? I have no clue how I would do this, or if it would actually solve my problem.
Click to expand...
Click to collapse
Here's a post with download links and some information about running the Sprint ICS 2.89 RUU. You didn't say if you are S-ON unlocked or S-OFF and the procedure is slightly different between those two states. If you have never HTC unlocked your phone and rooted your can just run the RUU.exe as if you were S-OFF.
ramjet73
I wonder if there is any way you can get an active Airave to connect to? Sprint obviously wouldn't issue you one in Aus, but perhaps you could have a friend or family get one, activate it, then send it to you in Aus.
Wait....are you saying as long as I have an Airave, I can get service all over the world?
oohaylima said:
Wait....are you saying as long as I have an Airave, I can get service all over the world?
Click to expand...
Click to collapse
Well, not sure. It does require GPS signal, so it may detect anything not in the US and refuse to work. It was just a thought. Anyone else try to use an Airave outside the US?
It sounds like you aren't rooted and haven't done anything outside of the normal update for the phone.
When you say that the it turns off and back on, do you mean that the phone is simply rebooting randomly? If so, then I think a custom rom might help you.
I don't think the factory reset will fix this for you btw. I also wouldn't try it unless I got a really good backup (which is pretty easy once rooted).
Thanks everyone for your help. I ended up doing an RUU flash using the info ramjet73 gave, and it appears to be working fine except that I lost all of my memory. I couldn't get it backed up before I did it, but I'd rather have a working phone without my old contacts and stuff than have it not work.
Log on to your google account and download them again.
Glad it's working. Be safe out there! Or try to be.
oohaylima said:
Log on to your google account and download them again.
Glad it's working. Be safe out there! Or try to be.
Click to expand...
Click to collapse
How do I do that?
I have a rooted Verizon GS4. I stopped the phone from constantly bugging me about the firmware update by freezing the 2 apks mentioned in another thread somewhere here. The problem now is that my laptop keeps annoying me with the prompt. Even when the phone isn't plugged in to it. Its telling me it has finished downloading the update and asks me if I want to install now or later. I've googled this and can't find a solution. Help would be greatly appreciated. Thanks.
@Naddict, thanks for moving this to the proper forum.
Delete Kies. I never ever will use that POS useless software on my PC. If you're rooted you should never use that anyway as you should never take an OTA update since it will likely (and does with the GS4) break root and can keep you from installing a custom recovery.
OK I couldn't find Kies on my laptop but did find some Verizon program. Verizon application utility or something. Uninstalled it. Maybe that was it. As for the phone, I found something called "Kies via Wi-Fi ". I used System Tuner and froze it for now to see what happens. Thanks.
Yeah Probably the Verizon updater software get rid of that too
That must have been it. I don't get the prompt now when I plug the phone in. Thanks.
No problem. Glad to help out
Don't plug your phone into your pc Lmao sorry I had too glad you got it fixed
Sent from my SCH-I545 using Tapatalk
Lol. Funny but it was doing it even when my phone wasn't plugged in. Was very annoying.
Hey Guys/Gals!
I (stupidly) jumped into rooting too quickly. It's a great option for really getting the true potential out of your android IMO, but I (having no knowledge of the possible issues of rooting) really messed me up here.
I have a Samsung Mega SGH - I527 and I have no clue what version of android it was originally running.
Basically, one day I was on base with my cell phone in my pocket, and this was about a week after i rooted with a program I believe was called "kingo". I went to pull it out of my pocket, and the screen was not responding to touch. I wasn't doing anything unusual and there aren't any signs of damage of any physical kind. I freaked out on the spot, and realized it must have been the root.
I rebooted the phone, and touch came back. I rejoiced, then freaked out as about 15 - 30 seconds later, the touch went bad again.
It then stayed not working until I rebooted again, and again, and again, until I managed to get to the Factory Reset settings in that little tiny window of time.(a small note while on this subject: not every reboot got me that little bit of time to use the touch, and the amount of time i had to use the touch screen was never consistent from what i could tell.)
From here on out, just troubleshooting steps already tried:
- factory reset on phone in phones UI (did not fix)
- factory reset on phone with bootloader menu (did not fix)
- using Odin 3.07 to put supposed stock firmwareback on the device (did not fix)
- took apart phone to make sure digitizer/lcd cable was seated properly on the motherboard (did not fix)
Any Ideas? just trying to do something that makes this thing NOT a $500 shiny paperweight :'(
feel free to email me @ [email protected] if you have any further questions or info that could help out here!
PS: sorry if this is a repost, I didn't find anything related to this specific topic in forum
I would say your problem is with the hardware and not software. Now what the problem is and how to fix it, I haven't a clue. I would suggest that you contact Samsung.
Sent from my SAMSUNG-SGH-I527 using XDA Premium 4 mobile app
dparrothead1 said:
I would say your problem is with the hardware and not software. Now what the problem is and how to fix it, I haven't a clue. I would suggest that you contact Samsung.
Click to expand...
Click to collapse
The only thing is, the phone is /really/ new.. i never abused it, and I'm thinking that its a software issue. I know its possible i broke/failed the hardware, but i really think its the case that the root i did messed it up. Do you know if there are any other more power ful ways to restore the chipset back to originality than using odin to load it back?
Have you unrooted?
Sent from my SAMSUNG-SGH-I527 using XDA Premium 4 mobile app
Yes. Is there a better rooting program than Kingo that I could possibly try?
mikemou said:
Yes. Is there a better rooting program than Kingo that I could possibly try?
Click to expand...
Click to collapse
If you have unrooted and its within a year, get a warranty replacement.
Sent from my SAMSUNG-SGH-I527 using XDA Free mobile app
Roger, But they can ultimately tell bc even though I unrooted, the device still says "Custom" when you first boot it up. Is that a Problem? Should I just push Factory firmware back to the device with Odin before I contact them?
mikemou said:
Roger, But they can ultimately tell bc even though I unrooted, the device still says "Custom" when you first boot it up. Is that a Problem? Should I just push Factory firmware back to the device with Odin before I contact them?
Click to expand...
Click to collapse
I had rooted and unrooted several times thinking maybe root was the cause. Unrooted, saved everything on Kies, hardcore factory reset and sent that bad boy back when I got my new. Not a word from them.
My Mega never touched Odin
Sent from my SAMSUNG-SGH-I527 using XDA Free mobile app
hardcore factory reset, you say?
Maybe you're just referring to opening the boot loader and clearing the cache and doing a FR, but just to make sure... What exactly did you do?
mikemou said:
hardcore factory reset, you say?
Maybe you're just referring to opening the boot loader and clearing the cache and doing a FR, but just to make sure... What exactly did you do?
Click to expand...
Click to collapse
Ha ha...I think if I could open the bootloader, I would be a GOD. Back up everything to Kies, then go into the 3e rcovery......factory reset
Sorry for delay. Working 2 jobs keeps me working a lot
Sent from my SAMSUNG-SGH-I527 using XDA Free mobile app
Roger that, so does this make me god? :laugh: jk jk but I'll try it out. I'm going to give this whole replacement a whirl :3
Hi im new to the android rooting realm ive had many a jailbroke iphones but new to this. So I bought my mega off Craigslist guy said it had been rooted but did full factory reset apparently that doesnt take root off anyway its still rooted but all the stuff that was said to be musts to use the root access says its not compatible, such as rom manager, titanium back up and HC-ktools. So is there a way to maje it compatible or specific program for the sgh-I527? Please help. Thank yiu for your time