I have a Lumia 710, did downgrade to Dload (asks to format drive when plugged into computer in OSBL mode), installed latest Rainbowmod, sim-unlocked, etc.. In the end however, I decided to stick with the stock 7.5 rom since it seems to be faster, so I downloaded the rom via Navifirm+, and installed it using Downloader.
Now, things are fine, except Zune is having problems connecting with the phone. It recognizes the phone, can do sync and file transfers and such, but it can't read the storage properly.
Total storage and Available storage both show 0M.
Due to this, the App Deployment tool from Microsoft does not work, because it cannot connect to the phone (It worked before the issue came up). Windows mobile center also can't connect to the phone, etc.
What is the cause to this and is there a fix?
I've recall reading somewhere about Rom/Baseband mismatch and such..
Sorry if this issue was brought up already by others, but doing forum searches didn't give back much.
Edit:
Problem fixed.
Went through the support pages on the Microsoft site, ended up downloading a program called Microsoft Fixit (MicrosoftFixit50577.msi), which basically just deletes Zune for you, then opens a webpage with the download link for Zune. Not so much of a "fix" I'd say. Anyways, it's Zune 4.8, and the package is 170mb, which is actually different compared to the one found on the XBox section, http://www.xbox.com/en-CA/Live/Partners/Zune. This one is only around 100mb in size.
However, I didn't want to download the 170mb package due to slow internet, so I just ran the old 100mb Zune package, installed it, plugged in the phone, and noticed that drivers were installed.
Everything perfect now. I guess it's still the drivers that are messed up.
I'm pretty sure I've tried re-installing Zune before and not fixing the problem. Maybe the Fixit program is a cleaner uninstall which gets rid of the drivers as well.
Note: The Fixit program complained under Windows 8 about unsupported platform, and does not do it's job. Booted up Windows 7 (dual boot is the way to go..), and it works fine.
Note2: Running the program in compatibility mode under Windows 8, the programs works OK.
Edit 2:
On my Windows8, I deleted the driver called "Nokia Phone USB" (I think), and Zune detects the storage properly now.
I had this issue.
I just went into HELP in zune software(upper right corner next to Sign In etc..)
From there i just looked for : "Computer doesn’t recognize your device on the Zune Software" - it's the 8th thing from top to bottom.
from there I just followed their steps and if that wouldn't resolve my problem,i would just hit the NO button,and they would tell you something else to try.I ended up downloading a software from them,that finally resolved my problem.
Best of luck !
If you have trouble into following that I've just said,just PM me.
You need to uninstall the drivers that came with navifirm. They prevent zune from properly interacting with your phone.
sherbibv said:
I had this issue.
I just went into HELP in zune software(upper right corner next to Sign In etc..)
From there i just looked for : "Computer doesn’t recognize your device on the Zune Software" - it's the 8th thing from top to bottom.
from there I just followed their steps and if that wouldn't resolve my problem,i would just hit the NO button,and they would tell you something else to try.I ended up downloading a software from them,that finally resolved my problem.
Best of luck !
If you have trouble into following that I've just said,just PM me.
Click to expand...
Click to collapse
Thanks for help!!
mcosmin222 said:
You need to uninstall the drivers that came with navifirm. They prevent zune from properly interacting with your phone.
Click to expand...
Click to collapse
Thanks! This fixed the problem on my Windows 8. I deleted the driver called "Nokia Phone USB", and Zune detects the storage properly now. Can't recall if the driver came from Navifirm though, can't remember.
Had the same problem on Windows 8 after upgrading my Lumia to 7.8 with Navifirm and Nokia Care Center. I uninstalled the drivers that came with Navifirm and it worked fine again
Related
Lg suit correctly installed, but not working yet on my Win7...
The suit recognizes the phone, but there is no way to sync anything or accessing messages/files as well...
I tried reinstalling both P500 drivers and Lg suite...
Anyone having the same problem?
have you tried myphoneexplorer? I think now it works with android phones
=_= U need PC suite IV not III
hmm....
Firstly you don't need to download the PC Suite from LG, because it's on that 2GB SD Card installed in the phone. Just connect the phone to your pc as mass storage and open the card with explorer. You'll find the software there.
Secondly, both PC Suite and MyPhoneExplorer work great with P500! For MyPhoneExplorer, however, you must activate the Debug mode.
LuvStry said:
=_= U need PC suite IV not III
Click to expand...
Click to collapse
Bombenbach said:
Firstly you don't need to download the PC Suite from LG, because it's on that 2GB SD Card installed in the phone. Just connect the phone to your pc as mass storage and open the card with explorer. You'll find the software there.
Click to expand...
Click to collapse
Thanks to both for these usefull suggestions!
I tried to sychronize the phone by LG PC SUITE IV but during the step-2, as indicated, I received the message "phone not responding". The phone seem connected and is possible to transfer video's and photo...
sinnaiy said:
I tried to sychronize the phone by LG PC SUITE IV but during the step-2, as indicated, I received the message "phone not responding". The phone seem connected and is possible to transfer video's and photo...
Click to expand...
Click to collapse
Turn on USB debugging, do not activate mass storage when you been asked.
i also have the same problem
and nothing works
Same Issue
I have tried with USB Debugging on as well as off. It recognizes the phone and pops up the error without initiating step 2.
The worst part is that it sometimes works. I have not idea what the trigger is but one in about 10 tries it sync everything.
So fortunately I do have my contacts but my appointments are often out of sync.
Am downloading myphoneExplorer, would be great if someone can confirm if it also exports the images associated with the numbers in the outlook contacts list.
Cheers,
Vikram.
I had the same "phone not responding" while i was getting my contacts from outllok.
But i turn on the wifi and all went well.
I think turning on wifi will automaticly turn on syncing procedure.
Just a small bug i guess.
Cheers
Zecanilis, thanks a lot for your finding. I was struggling for two days to find out what could be the cause of intermittent syncing. Maybe this bug is not present in newer versions of firmware. Can anyone confirm? My phone has V10B firmware.
BTW, latest LG PC Suite 4 is 4.2.42.20101021. I uploaded it here. You can always got the latest version of PC Suite bundle by using LG Mobile Support Tool which you can download here.
One solution
I always have my wifi on so don't think that that should matter, did a restart of my system and tried it worked, no idea what the dependency is.
However myphoneExplorer works great, syncs with USB or with wifi as well. Atleast there is an option to get my contacts and appointment.
Any idea why the tasks / memo is disabled for syncing ?
Im so saaad! i think its all my fault.. i copied everything from my galaxy s2 storage over to my new xperia s.. and now it doesnt recognize the phone so i can transfer files..
what should i do ? please help!
btw the phone is just awesome! wauw!
I would also like to know how to properly mount the storage to a PC so that it is recognised as a Mass Storage Device rather than a MTP connection..?
Its so annoying not being able to see thumbnails of the pictures/videos you are trying to access..its also annoying that the PC has to spend time on downloading the files before playing rather than streaming straight from the storage.
Anyone have any ideas? plz..
Rather than starting a new thread I just used this one..thx in advance
When you connect the phone, on notification bar should say Internal storage connected. When you go to My Computer you should see Other section, where new device come up, called... Xperia S. Double click on it, so it goes to Internal storage. Again, double click and... you can see internal content. Hope it helps.
Same thing happened to me.... Today onwards time n again seeing a mtp driver failed issue when connecting to my win7 laptop. It wad working fine earlier. When I switch off n restart the device,it installs driver correctly and autoplay option comes up to open the xperia s device. However when I click on open folder, I dont see any folders in my xperia s phone. Hence no file transfer is possible. How can I get my phone working again?
I tried to do pc system restore... Since it was working yesterday...but that didnt solve the issue either. Any ideas?
Sent from my LT26i using XDA
Do you use different USB ports? Try to stick to only one. I still have XP and mine is always working, so this is definitely PC and windows issue.
I have a Win7 64bit Home Premium edition VAIO.
when I first got the phone, I could use it to connect to PC Companion. It would also show up as a storage device automatically, and using the same I had copied over music and pictures.
However, after 2 days of use, I noticed, my phone was no longer being identified as a device. Also, it gets a Code 10 - Device cannot be started error when I look into the driver details.
I tried to reinstall the MTP driver, but it never gets installed successfully. It always gives a driver failed to install error.code 10.
I can still connect my WD hard disk and other usb devices.
I saw somewhere in the Forum someone had described that I needed to uninstall and reinstall WMP to make this work. Didnt work
I downloaded the Windows DEK to ensure that all the drivers gets reinstalled, that didnt help either.
I also restored my laptop back to factory setting......still no luck with the fresh install.
So, here I am with a phone where I cant connect the device to move in OR out music/pictures etc.
The problems are:
1) MTP driver gives an error while installation. I tried to manually select the MTP USB driver and isntall it. That didnt work either.
2) When I connect SEUS, with the phone restarted by holding the volume button SEUS identifies the phone and shows me that there are no updates. Not sure if SEUS can be used for exploring the phone. Most probably NO.
3) PC companion tries to find the phone. It says it may take few minutes to identify the phone if it has lots of files. After that the operation fails suggesting that PC companion could not find the phone.
I restarted both the phone and my device several times......did not work.
I uninstalled the MTP and USB drivers and restarted and got them reinstalled........didn't work either.
Any idea on what needs to be done?
I have tried all the ports and a different USB cable as well.
I even tried changing settings of the usb port as described in the below link..
Nothing worked
Is it possible to get the Sony specific drivers from somewhere?
Hi has this problem been solved. I have two computers, the win 7 one installed fine but it refuses to work on the xp one.
any help?
intellix said:
I have a Win7 64bit Home Premium edition VAIO.
when I first got the phone, I could use it to connect to PC Companion. It would also show up as a storage device automatically, and using the same I had copied over music and pictures.
However, after 2 days of use, I noticed, my phone was no longer being identified as a device. Also, it gets a Code 10 - Device cannot be started error when I look into the driver details.
I tried to reinstall the MTP driver, but it never gets installed successfully. It always gives a driver failed to install error.code 10.
I can still connect my WD hard disk and other usb devices.
I saw somewhere in the Forum someone had described that I needed to uninstall and reinstall WMP to make this work. Didnt work
I downloaded the Windows DEK to ensure that all the drivers gets reinstalled, that didnt help either.
I also restored my laptop back to factory setting......still no luck with the fresh install.
So, here I am with a phone where I cant connect the device to move in OR out music/pictures etc.
The problems are:
1) MTP driver gives an error while installation. I tried to manually select the MTP USB driver and isntall it. That didnt work either.
2) When I connect SEUS, with the phone restarted by holding the volume button SEUS identifies the phone and shows me that there are no updates. Not sure if SEUS can be used for exploring the phone. Most probably NO.
3) PC companion tries to find the phone. It says it may take few minutes to identify the phone if it has lots of files. After that the operation fails suggesting that PC companion could not find the phone.
I restarted both the phone and my device several times......did not work.
I uninstalled the MTP and USB drivers and restarted and got them reinstalled........didn't work either.
Any idea on what needs to be done?
I have tried all the ports and a different USB cable as well.
I even tried changing settings of the usb port as described in the below link..
Nothing worked
Is it possible to get the Sony specific drivers from somewhere?
Click to expand...
Click to collapse
I've got the same problem, but you can still use MyPhoneExplorer from
.fjsoft.at
to access your phones data. please also read the forum, because it needs an app on your phone too.
fjsoft.at/forum/viewtopic.php?t=11454
Also I've called with the xperia help line about a driver pack, but there aren't any lose available, exept what is in SEUS or PC Companion, but they don't work for me.
Can also some tell me if SEUS also will provide the new firmware 6.0.A.3.67? because SEUS tells me that my phone is uptodate, but I still have 6.0.A.3.62.
Install the latest version of media player, that worked for me.
Try connecting phone in Debug mode. On first time MTP driver installation will fail too but after that disconnect phone, disable Debug mode in phone and connect. Now it should working.
If will not working then go to Device manager on your PC, find "Mobile devices", select something with MTP in name, right click and choose "Uninstall". Disconnect phone, connect again and now it should working.
Worked for me!
Hurray! I fixed it on my computer WinXP sp3. I did everything with MTP bla bla winmedia11 even dev kit MTP = No fix.
go to Settings-> apps-> handle apps-> all-> MtpApp <open it.
Clear data and cache. (restart phone if you want)
plug the phone in USB and wait.. the scanner/camera thing comes up.
Right click on This computer (my computer?) chose "Handle" -> device manager -> scanners and printers-> right click on the "phone" -> settings -> device driver-> update.
Chose let windows search for XXX and voila MTP device driver found and installing.
(I'm using Swedish interface so the names of step might be wrong )
I can confirm that delete data / cache on MTP App indeed solved the problem. Thanks
Howdy.
I recently updated my YP-G1 from CM10 to CM 11 [4.4.2]. I need to use my device for Android app development (and have used it before way back when it was on stock, but haven't used it in a very long time), but am unable to get ADB/Eclipse to detect that there is a device detected. Using the emulator is not an option at this point, as I need to do some work with a real camera.
I've got the Android USB debugging enabled on the device, and the little notification that debugging is enabled comes up when I plug it in.
Things I've tried:
1) Update Eclipse/ADT (complete uninstall + reinstall)
2) Update Google USB Driver (from SDK manager)
3) Update Samsung Kies
4) Google
The only related forum thread that I've located for this situation is: http://forum.xda-developers.com/showthread.php?t=1776828, which just implies that Windows should be auto-detecting the device. Windows is not doing that.
I have noticed that the YP-G1 drivers do not show up as installed under Device Manager. Perhaps that is the source of the problem? I have not been able to rectify that situation via Kies, so I am unsure. Kies doesn't even detect that the device is connected!
If it matters, I'm running on Windows 8.
Thanks much.
P.S. -- I'd post in the CM11 thread, but since I just registered, I am not allowed to do so, unfortunately.
Edit: I got mine to work finally. I solved my issue by allowing windows to automatically search windows updates for drivers. After I did that it found them and it worked, so try that.
I too am having this issue and it's really bugging me. I've tried everything I can possibly think of but I cannot get the drivers to install. I'm using windows 7 64 bit and it sees the YP-G1 but it doesn't have the drivers so things like kies and adb won't detect it. Any solution would be very helpful.
Strange...that's what the thread I linked to suggested. I've tried that multiple times to no avail. Perhaps Windows 8 doesn't find it, while 7 does for some reason? I've tried doing searches via both Device Manager and Windows Update.
Could you perhaps upload the driver files it found? You should be able to figure out what/where those are by using Device Manager, then right click the YP-G1 and go to Properties, then the driver tab, then driver details. Maybe they'll work on Windows 8 as well as 7. I might try plugging my device into someone else's computer to see if somehow mine is just acting stupid.
Thanks for your reply!
Edit: I've plugged my device into another computer. You're right -- on Windows 7, it can find the drivers just fine. On Windows 8, it can't. Go figure. Now to figure out where to get those files and/or how to get the device recognized..... (??)
So first of all I just want to say "it has nothing to do with preview for developers". That's first.
Back then when I was using Lumia black (8), things seem to be fine.
After updating to 8.1 using preview for developers, yeah I live it very much. But I don't know what happened to my device. I was able to sideload stuff like, you know, install paid app for free. But that was for a while. Now I'm not able to do that anymore. Whenever I connect my device to PC, it keeps on showing device decriptor request failed.
DONT SAY "TRY USING DIFFERENT CABLE OR USB SLOT". I did ask those IT guys about it, but they seem stupid (no offend). All they told me was this line I mention in DONT SAY.
I have 5cables in my house, 2laptops and 1desktop, all with Nokia sdk, with total of 15 USB slots. I tried it all and it's not working.
I wish someone in here can help me since google couldn't. Sorry for my English.
to sideload XAP files you need WP SDK 8, developer account (pay $19/year to Microsoft) and dev unlocked phone with WP SDK... work fine on my Lumia 920 with preview for developers...
Didn't I say I was able to do that? Yeah I can. But pc won't recognize my device.
Which Windows you have? Windows 8 or 8.1 x64 is recommended because WP SDK 8...
check solutions on Microsoft page: http://support.microsoft.com/kb/2749484
also try reinstall Nokia drivers, best to do this is to install Nokia Software Recovery Tool
http://download.fds-ncom.nokia.com/...covery/NokiaSoftwareRecoveryToolInstaller.exe
also check Windows Update in Control Panel to update current windows drivers...
dxdy said:
Which Windows you have? Windows 8 or 8.1 x64 is recommended because WP SDK 8...
check solutions on Microsoft page: http://support.microsoft.com/kb/2749484
also try reinstall Nokia drivers, best to do this is to install Nokia Software Recovery Tool
http://download.fds-ncom.nokia.com/...covery/NokiaSoftwareRecoveryToolInstaller.exe
also check Windows Update in Control Panel to update current windows drivers...
Click to expand...
Click to collapse
I swear to god, I have windows 8.1 64 bit, all on 2laptop and 1 desktop. All have Nokia Software Update and Nokia care suite thing. Maybe last month, or 20 days, I did side load amazing spider man 2 just fine. But today, it's not reading my phone. Again, I swear, I did not install or uninstall anything on both laptops and desktop. It just suddenly stops working. Or maybe it uninstalled itself from all 2 laptops and 1 desktop?
or maybe is hardware problem with USB connector on phone
Or an issue with the update. I was having all kinds of issues connecting to blue tooth devices after the update. A couple of hard resets and a fresh profile later and most of the kinks are worked out.
If all your computers and cords work, the only thing left is the device. It's either hardware or software, and the easiest thing to test is to put it into recovery mode and see if it detects it / can write to it.
I have the same problem but in a different scenario. I have bought a new Nokia 215. Its user manual says it can connect to a PC as a removable drive when it has a memory card in it. That's one of the reasons why I bought it in the first place.
To my utter disappointment, the same error (device descriptor failed) showed up. I tried to use google but couldn't find any useful solution. Tried other thing, eg changing cable, PC, USB slot etc but nothing worked out.
Then I connected it to a computer with linux and it worked in the first try. The memory card was accessible as a removable drive and I could easily read and write files.
I am amazed how poorly the programmers at Microsoft have been working lately that a phone made by Microsoft can't connect to a PC OS written by Microsoft.
QUOTE=hoursenghong;54447087]So first of all I just want to say "it has nothing to do with preview for developers". That's first.
Back then when I was using Lumia black (8), things seem to be fine.
After updating to 8.1 using preview for developers, yeah I live it very much. But I don't know what happened to my device. I was able to sideload stuff like, you know, install paid app for free. But that was for a while. Now I'm not able to do that anymore. Whenever I connect my device to PC, it keeps on showing device decriptor request failed.
DONT SAY "TRY USING DIFFERENT CABLE OR USB SLOT". I did ask those IT guys about it, but they seem stupid (no offend). All they told me was this line I mention in DONT SAY.
I have 5cables in my house, 2laptops and 1desktop, all with Nokia sdk, with total of 15 USB slots. I tried it all and it's not working.
I wish someone in here can help me since google couldn't. Sorry for my English.[/QUOTE]
Guys / Gals
I was able to fix my problem of not being able to connect my phone, a Samsung Note 3, and the error I got was from Microsoft MTP. I believe it is Media Transport Protocol. I searched for days; this was a pain in the neck problem. iPhone users seem to have the same issue. I have seen a couple of solutions suggested here on XDA, but they did not work for me. One solution advised to remove the drivers via Windows, mine is Win 7 btw, Devices and Printers screen, they stated to make sure to check the remove driver checkbox. But MTP does not have any such checkbox that I see in my setup. Maybe we are different Windows versions or something. Regardless, what worked for me was to reinstall Windows using the Upgrade option right after you select install. This procedure does not usually damage your personal files; but like every other post here:
1- Do back up everything.
2- I am not responsible for any damaged files, computers, anything.!.!.! Ok?
I backed up my files on an external drive. The only thing I had to reinstall was VMware Workstation 11, and afterwards I was able to launch it fine. In fact I am typing this post from the Ubuntu guest within the restored Win 7. During the install I noticed Windows took some time "repairing .Net". So maybe folks who have more knowledge of Microsoft products can look into this as a quicker fix?
After you are done, test your phone's connectivity and if it is working, create a restore point as soon as the install is done since Windows is going to install a slew of updates right after. You can label restore points something like "Phone Driver Works" or anything else, which implies a successful milestone.
Send me an email if any of this is unclear. I am so glad this is fixed for me. I'll post some of the links, which helped me figure this out.