Guys / Gals
I was able to fix my problem of not being able to connect my phone, a Samsung Note 3, and the error I got was from Microsoft MTP. I believe it is Media Transport Protocol. I searched for days; this was a pain in the neck problem. iPhone users seem to have the same issue. I have seen a couple of solutions suggested here on XDA, but they did not work for me. One solution advised to remove the drivers via Windows, mine is Win 7 btw, Devices and Printers screen, they stated to make sure to check the remove driver checkbox. But MTP does not have any such checkbox that I see in my setup. Maybe we are different Windows versions or something. Regardless, what worked for me was to reinstall Windows using the Upgrade option right after you select install. This procedure does not usually damage your personal files; but like every other post here:
1- Do back up everything.
2- I am not responsible for any damaged files, computers, anything.!.!.! Ok?
I backed up my files on an external drive. The only thing I had to reinstall was VMware Workstation 11, and afterwards I was able to launch it fine. In fact I am typing this post from the Ubuntu guest within the restored Win 7. During the install I noticed Windows took some time "repairing .Net". So maybe folks who have more knowledge of Microsoft products can look into this as a quicker fix?
After you are done, test your phone's connectivity and if it is working, create a restore point as soon as the install is done since Windows is going to install a slew of updates right after. You can label restore points something like "Phone Driver Works" or anything else, which implies a successful milestone.
Send me an email if any of this is unclear. I am so glad this is fixed for me. I'll post some of the links, which helped me figure this out.
Related
I have a Lumia 710, did downgrade to Dload (asks to format drive when plugged into computer in OSBL mode), installed latest Rainbowmod, sim-unlocked, etc.. In the end however, I decided to stick with the stock 7.5 rom since it seems to be faster, so I downloaded the rom via Navifirm+, and installed it using Downloader.
Now, things are fine, except Zune is having problems connecting with the phone. It recognizes the phone, can do sync and file transfers and such, but it can't read the storage properly.
Total storage and Available storage both show 0M.
Due to this, the App Deployment tool from Microsoft does not work, because it cannot connect to the phone (It worked before the issue came up). Windows mobile center also can't connect to the phone, etc.
What is the cause to this and is there a fix?
I've recall reading somewhere about Rom/Baseband mismatch and such..
Sorry if this issue was brought up already by others, but doing forum searches didn't give back much.
Edit:
Problem fixed.
Went through the support pages on the Microsoft site, ended up downloading a program called Microsoft Fixit (MicrosoftFixit50577.msi), which basically just deletes Zune for you, then opens a webpage with the download link for Zune. Not so much of a "fix" I'd say. Anyways, it's Zune 4.8, and the package is 170mb, which is actually different compared to the one found on the XBox section, http://www.xbox.com/en-CA/Live/Partners/Zune. This one is only around 100mb in size.
However, I didn't want to download the 170mb package due to slow internet, so I just ran the old 100mb Zune package, installed it, plugged in the phone, and noticed that drivers were installed.
Everything perfect now. I guess it's still the drivers that are messed up.
I'm pretty sure I've tried re-installing Zune before and not fixing the problem. Maybe the Fixit program is a cleaner uninstall which gets rid of the drivers as well.
Note: The Fixit program complained under Windows 8 about unsupported platform, and does not do it's job. Booted up Windows 7 (dual boot is the way to go..), and it works fine.
Note2: Running the program in compatibility mode under Windows 8, the programs works OK.
Edit 2:
On my Windows8, I deleted the driver called "Nokia Phone USB" (I think), and Zune detects the storage properly now.
I had this issue.
I just went into HELP in zune software(upper right corner next to Sign In etc..)
From there i just looked for : "Computer doesn’t recognize your device on the Zune Software" - it's the 8th thing from top to bottom.
from there I just followed their steps and if that wouldn't resolve my problem,i would just hit the NO button,and they would tell you something else to try.I ended up downloading a software from them,that finally resolved my problem.
Best of luck !
If you have trouble into following that I've just said,just PM me.
You need to uninstall the drivers that came with navifirm. They prevent zune from properly interacting with your phone.
sherbibv said:
I had this issue.
I just went into HELP in zune software(upper right corner next to Sign In etc..)
From there i just looked for : "Computer doesn’t recognize your device on the Zune Software" - it's the 8th thing from top to bottom.
from there I just followed their steps and if that wouldn't resolve my problem,i would just hit the NO button,and they would tell you something else to try.I ended up downloading a software from them,that finally resolved my problem.
Best of luck !
If you have trouble into following that I've just said,just PM me.
Click to expand...
Click to collapse
Thanks for help!!
mcosmin222 said:
You need to uninstall the drivers that came with navifirm. They prevent zune from properly interacting with your phone.
Click to expand...
Click to collapse
Thanks! This fixed the problem on my Windows 8. I deleted the driver called "Nokia Phone USB", and Zune detects the storage properly now. Can't recall if the driver came from Navifirm though, can't remember.
Had the same problem on Windows 8 after upgrading my Lumia to 7.8 with Navifirm and Nokia Care Center. I uninstalled the drivers that came with Navifirm and it worked fine again
Howdy.
I recently updated my YP-G1 from CM10 to CM 11 [4.4.2]. I need to use my device for Android app development (and have used it before way back when it was on stock, but haven't used it in a very long time), but am unable to get ADB/Eclipse to detect that there is a device detected. Using the emulator is not an option at this point, as I need to do some work with a real camera.
I've got the Android USB debugging enabled on the device, and the little notification that debugging is enabled comes up when I plug it in.
Things I've tried:
1) Update Eclipse/ADT (complete uninstall + reinstall)
2) Update Google USB Driver (from SDK manager)
3) Update Samsung Kies
4) Google
The only related forum thread that I've located for this situation is: http://forum.xda-developers.com/showthread.php?t=1776828, which just implies that Windows should be auto-detecting the device. Windows is not doing that.
I have noticed that the YP-G1 drivers do not show up as installed under Device Manager. Perhaps that is the source of the problem? I have not been able to rectify that situation via Kies, so I am unsure. Kies doesn't even detect that the device is connected!
If it matters, I'm running on Windows 8.
Thanks much.
P.S. -- I'd post in the CM11 thread, but since I just registered, I am not allowed to do so, unfortunately.
Edit: I got mine to work finally. I solved my issue by allowing windows to automatically search windows updates for drivers. After I did that it found them and it worked, so try that.
I too am having this issue and it's really bugging me. I've tried everything I can possibly think of but I cannot get the drivers to install. I'm using windows 7 64 bit and it sees the YP-G1 but it doesn't have the drivers so things like kies and adb won't detect it. Any solution would be very helpful.
Strange...that's what the thread I linked to suggested. I've tried that multiple times to no avail. Perhaps Windows 8 doesn't find it, while 7 does for some reason? I've tried doing searches via both Device Manager and Windows Update.
Could you perhaps upload the driver files it found? You should be able to figure out what/where those are by using Device Manager, then right click the YP-G1 and go to Properties, then the driver tab, then driver details. Maybe they'll work on Windows 8 as well as 7. I might try plugging my device into someone else's computer to see if somehow mine is just acting stupid.
Thanks for your reply!
Edit: I've plugged my device into another computer. You're right -- on Windows 7, it can find the drivers just fine. On Windows 8, it can't. Go figure. Now to figure out where to get those files and/or how to get the device recognized..... (??)
So first of all I just want to say "it has nothing to do with preview for developers". That's first.
Back then when I was using Lumia black (8), things seem to be fine.
After updating to 8.1 using preview for developers, yeah I live it very much. But I don't know what happened to my device. I was able to sideload stuff like, you know, install paid app for free. But that was for a while. Now I'm not able to do that anymore. Whenever I connect my device to PC, it keeps on showing device decriptor request failed.
DONT SAY "TRY USING DIFFERENT CABLE OR USB SLOT". I did ask those IT guys about it, but they seem stupid (no offend). All they told me was this line I mention in DONT SAY.
I have 5cables in my house, 2laptops and 1desktop, all with Nokia sdk, with total of 15 USB slots. I tried it all and it's not working.
I wish someone in here can help me since google couldn't. Sorry for my English.
to sideload XAP files you need WP SDK 8, developer account (pay $19/year to Microsoft) and dev unlocked phone with WP SDK... work fine on my Lumia 920 with preview for developers...
Didn't I say I was able to do that? Yeah I can. But pc won't recognize my device.
Which Windows you have? Windows 8 or 8.1 x64 is recommended because WP SDK 8...
check solutions on Microsoft page: http://support.microsoft.com/kb/2749484
also try reinstall Nokia drivers, best to do this is to install Nokia Software Recovery Tool
http://download.fds-ncom.nokia.com/...covery/NokiaSoftwareRecoveryToolInstaller.exe
also check Windows Update in Control Panel to update current windows drivers...
dxdy said:
Which Windows you have? Windows 8 or 8.1 x64 is recommended because WP SDK 8...
check solutions on Microsoft page: http://support.microsoft.com/kb/2749484
also try reinstall Nokia drivers, best to do this is to install Nokia Software Recovery Tool
http://download.fds-ncom.nokia.com/...covery/NokiaSoftwareRecoveryToolInstaller.exe
also check Windows Update in Control Panel to update current windows drivers...
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Click to collapse
I swear to god, I have windows 8.1 64 bit, all on 2laptop and 1 desktop. All have Nokia Software Update and Nokia care suite thing. Maybe last month, or 20 days, I did side load amazing spider man 2 just fine. But today, it's not reading my phone. Again, I swear, I did not install or uninstall anything on both laptops and desktop. It just suddenly stops working. Or maybe it uninstalled itself from all 2 laptops and 1 desktop?
or maybe is hardware problem with USB connector on phone
Or an issue with the update. I was having all kinds of issues connecting to blue tooth devices after the update. A couple of hard resets and a fresh profile later and most of the kinks are worked out.
If all your computers and cords work, the only thing left is the device. It's either hardware or software, and the easiest thing to test is to put it into recovery mode and see if it detects it / can write to it.
I have the same problem but in a different scenario. I have bought a new Nokia 215. Its user manual says it can connect to a PC as a removable drive when it has a memory card in it. That's one of the reasons why I bought it in the first place.
To my utter disappointment, the same error (device descriptor failed) showed up. I tried to use google but couldn't find any useful solution. Tried other thing, eg changing cable, PC, USB slot etc but nothing worked out.
Then I connected it to a computer with linux and it worked in the first try. The memory card was accessible as a removable drive and I could easily read and write files.
I am amazed how poorly the programmers at Microsoft have been working lately that a phone made by Microsoft can't connect to a PC OS written by Microsoft.
QUOTE=hoursenghong;54447087]So first of all I just want to say "it has nothing to do with preview for developers". That's first.
Back then when I was using Lumia black (8), things seem to be fine.
After updating to 8.1 using preview for developers, yeah I live it very much. But I don't know what happened to my device. I was able to sideload stuff like, you know, install paid app for free. But that was for a while. Now I'm not able to do that anymore. Whenever I connect my device to PC, it keeps on showing device decriptor request failed.
DONT SAY "TRY USING DIFFERENT CABLE OR USB SLOT". I did ask those IT guys about it, but they seem stupid (no offend). All they told me was this line I mention in DONT SAY.
I have 5cables in my house, 2laptops and 1desktop, all with Nokia sdk, with total of 15 USB slots. I tried it all and it's not working.
I wish someone in here can help me since google couldn't. Sorry for my English.[/QUOTE]
Hi, I'm new to the N9, have had the tablet about a week. I have tried connecting it to my windows 7 Pc and the N9 isn't recognized. I have tried all the basics, all drivers are current, set tablet to mtp, and not found. I have connected to a friend's Windows 10 PC and the N9 is found immediately. My N9 is a wifi only device, non rooted. I have 2 other Android devices that my W7 PC finds with no issue. Anyone else experience this, and or have any suggestions on how to fix this issue ? Not looking to root at this point. Any help and guidance would be greatly appreciated
I think there are many threads about this problem. Nexus Root Toolkit has a driver installation feature.
If you were starting from scratch I'd delete any unknown "tablet/usb" devices in Device Manager - look for the also delete drivers option.
Google's W7 installation instructions are here http://developer.android.com/tools/extras/oem-usb.html#Win7
On this page http://developer.android.com/sdk/win-usb.html is a link to download a zip file of the drivers (not the full SDK package) Click here to download the latest Google USB Driver ZIP file.
This software http://www.nirsoft.net/utils/usb_devices_view.html is possibly better than device manager in deleting drivers
In some cases, you need to enable ADB on your N9 before plugging it into your PC (Settings -> Developer Options -> Android Debugging).
peterk-1 said:
I think there are many threads about this problem. Nexus Root Toolkit has a driver installation feature.
If you were starting from scratch I'd delete any unknown "tablet/usb" devices in Device Manager - look for the also delete drivers option.
Google's W7 installation instructions are here http://developer.android.com/tools/extras/oem-usb.html#Win7
On this page http://developer.android.com/sdk/win-usb.html is a link to download a zip file of the drivers (not the full SDK package) Click here to download the latest Google USB Driver ZIP file.
This software http://www.nirsoft.net/utils/usb_devices_view.html is possibly better than device manager in deleting drivers
Click to expand...
Click to collapse
Thank you for your help, I had already tried all of this, but tried once more in case a step was missed. Every other Android device I have, or had never gave me an issue like this. The 2 android phones I have connect to pc without a problem, I am at a loss, lol.
When deleting drivers, should I have deleted all drivers for all devices, or just the ones installed from N9 ? Thanks again for your help
eckharttim said:
Thank you for your help, I had already tried all of this, but tried once more in case a step was missed. Every other Android device I have, or had never gave me an issue like this. The 2 android phones I have connect to pc without a problem, I am at a loss, lol.
When deleting drivers, should I have deleted all drivers for all devices, or just the ones installed from N9 ? Thanks again for your help
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Click to collapse
I've not got access to a Windows 7 PC. Does this page help http://www.topnotchtablets.com/FixUSBproblems
A basic one. I don't think it's relevant until you have a connection. Do you know that the N9 USB connection defaults to "charging only" and you need to pull down the notification menu to enable MTP to see the device contents
In USBDeview
Expand the window there are a lot more columns
There is a "connected" y/n column. I'm not certain that this works as expected, I can connect a tablet and despite an F5 refresh or a restart of the program it will stay a "No"
Look at the VendorId column AFAIK everything Google Nexus related has an ID of "18D1"
Have tried to establish what, if anything pops up in Device Manager when you plug in the N9 so you can disable it? Nirsoft have a program http://www.nirsoft.net/utils/device_manager_view.html that gives a table view of all devices - no clicking to expand trees
peterk-1 said:
I've not got access to a Windows 7 PC. Does this page help http://www.topnotchtablets.com/FixUSBproblems
A basic one. I don't think it's relevant until you have a connection. Do you know that the N9 USB connection defaults to "charging only" and you need to pull down the notification menu to enable MTP to see the device contents
In USBDeview
Expand the window there are a lot more columns
There is a "connected" y/n column. I'm not certain that this works as expected, I can connect a tablet and despite an F5 refresh or a restart of the program it will stay a "No"
Look at the VendorId column AFAIK everything Google Nexus related has an ID of "18D1"
Have tried to establish what, if anything pops up in Device Manager when you plug in the N9 so you can disable it? Nirsoft have a program http://www.nirsoft.net/utils/device_manager_view.html that gives a table view of all devices - no clicking to expand trees
Click to expand...
Click to collapse
Thank you for your help I greatly appreciated it. After trying pretty much everything, I decided to see if the ruu's for my two phones would run on W10. They did, so I then proceeded to update my W7 to W10. N9 communicates perfectly now with my PC. Thank you
Hello. I'm a happy (?!) user of Win 10 Pro x64 since few days.
I want to connect my RN4X Snapdragon to PC, using usb on my pc's motherboard.
However, despite setting option, that I'll listed below, my phone is still not recognisable as useful stuff.
Without changing anything on my phone since my last flashing topics (Feb and March this year), I was fully able to connect easily to pc with win7 x64. I also was able to connect (using Xiaomi's cable, cheap replacement does not seem to work) phone to win 8.1 x64, where only the basic adb fastboot were installed. But, I cannot do the same on newest Windows.
I've done:
1. Installing minimal adb and fastboot 1.4.3. for all users (I'm the only one account here, but not sure if that's matter)
2. Having programming option enabled, usb debugging enabled and all that good stuff.
3. All four elements on that list - https://************/how-to-fix-mtp-devices-not-connecting-on-windows-10/
4. I've tried to install it as adb interface, installing it manually, installing it by using *.cat files from xiaomi_usb_driver archive, that contain that kind of stuff for newer windowses (it's from this side, if I remember it right - https://www.xiaomiusbdrivers.com/2018/02/download-xiaomi-usb-driver-2018-for_4.html)
5. Almost all stuf from here - https://www.jihosoft.com/android-tips/windows-10-cannot-recognize-android.html. Because I do not have Samsung, Odin mode is not an issue
6. I've tried to install my Redmi 4X as MTP device. However, my phone during each connection to PC started himself in charging mode (I can change it). Even changing it doesn't changing anything, though.
7. Editing the bulid.prop, adding there few lines describing how the phone should behave. I've saved it, but my original version of bulid.prop does not have anything in there about types of connection. I don't remember it word by word, but I've could check in history if anyone will find it interesting.
Drivers for usb 3.1 are pre-installed with mine version of win10 (I cannot install drivers given on my motherboard's dvd attached, system says that I'm currently having them).
When I try to install it manually via device manager, on the first time it says, that is other device, identifed briefly as MTP. However, installing it either as Android ADB interface, fastboot interface or third option does not give me anything. What's worse, even when I've pick windows/INF as my source of drivers for this device, it does not list on "lemme pick ddevice type" MTP type devices. I'm using win 10 in polish, so it might be that I'm blind or does NOT understand translate.
What else could I do? I can of course use wife's laptop with 8.1, usb sticks or other stuff, but I would like to have it sorted out.
Does otg still works to your device?
whatpigs said:
Does otg still works to your device?
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Not sure. How to check it? We use to have 16GB OTG to USB2.0 (other end was micro usb B), but we must have put it somewhere during moving out to new flat, cause I cannot find it now.
gonna bump it, cause there's not any clue yet.
Same here.