[Q] phone not answering calls, fix? - Sprint HTC EVO 4G LTE

Hi All. Running MeanBean 1.9
I clean flashed Meanbean 0.2, been dirty flashing ever since. For about the past week (maybe since MB 1.5?) i've been havin intermittent problems answering and making calls. About half the time when it rings i hit answer and it looks like it's connected, but all i get is my own voice echoed back to me and the caller can't hear me but it connects for them.
Also, sometime when i place a call i get the same thing: all i hear is my own voice echoed back but no connection.
Tired updating profile/PRL. Tried clean flash. I usually have 2-5bars of reception when this happens.
Any thoughts on how to fix this? Ideas on whether this is a phone/ROM issue or a Sprint/sucky service issue? Reprovision?
Thanks

joshuaak said:
Hi All. Running MeanBean 1.9
I clean flashed Meanbean 0.2, been dirty flashing ever since. For about the past week (maybe since MB 1.5?) i've been havin intermittent problems answering and making calls. About half the time when it rings i hit answer and it looks like it's connected, but all i get is my own voice echoed back to me and the caller can't hear me but it connects for them.
Also, sometime when i place a call i get the same thing: all i hear is my own voice echoed back but no connection.
Tired updating profile/PRL. Tried clean flash. I usually have 2-5bars of reception when this happens.
Any thoughts on how to fix this? Ideas on whether this is a phone/ROM issue or a Sprint/sucky service issue? Reprovision?
Thanks
Click to expand...
Click to collapse
I think it might be a sprint thing, my phone just started doing it but only when my wife calls who is on my account, has never happened with anyone on another carrier.
Just curious what area are you in, I'm in Baltimore, Md, maybe they working on the network
Sent from my EVO using xda premium

josh030181 said:
I think it might be a sprint thing, my phone just started doing it but only when my wife calls who is on my account, has never happened with anyone on another carrier.
Just curious what area are you in, I'm in Baltimore, Md, maybe they working on the network
Sent from my EVO using xda premium
Click to expand...
Click to collapse
I too am in Baltimore, MD...
I guess it's good to know that it's prob not the phone or the ROM. Kinda crappy to know that we've traded occasional 4G coverage for crappy phone connection. Maybe i'll try calling and harassing Sprint, see if i can get a service credit.

Related

Not receiving calls randomly

I was curious if this was something that would be Rom related or phone related so I know where to start trouble shooting.
People lately have been telling me they are calling but I am not receiving calls. In my house my phone gets a horrible signal anyways and sometimes goes into roam but I have been at work and people have said they are calling me and I don't have missed calls.
I am on Vipers latest and have the current radios installed as well. I have done a reflash and still the same.
Not sure if this is related but I am also sometimes not getting text messages till later times. I got a text two hours later last night and most of the time it seems when people text me over 160 it takes some time to get the 2nd part. I can send and receive just fine with others but the over 160 text will pop up maybe 10 minutes later.
Sorry if this is jumbled to anyone.
Lotsa drop calls here too, switched to CM mod 7 and it's fixed. I think it's sense related when you have 3g/4g/wifi working
There is two possible problems to this, one is your rom. Try flashing a stock rom for a few days and see if it clears it up.
Second, and most likely, is just bad network connection. You say your phone bounces between roaming and sprint at home, when that happens you will always miss calls and get texts late. Nothing much you can do about that except get an Airave from sprint or switch carriers.
sitlet said:
There is two possible problems to this, one is your rom. Try flashing a stock rom for a few days and see if it clears it up.
Second, and most likely, is just bad network connection. You say your phone bounces between roaming and sprint at home, when that happens you will always miss calls and get texts late. Nothing much you can do about that except get an Airave from sprint or switch carriers.
Click to expand...
Click to collapse
I get horrible signal in my house. I don't want to buy an airave though. I'll flash a stock rom and go from there.
Sent from my PG86100 using xda premium
blizzard1017 said:
I get horrible signal in my house. I don't want to buy an airave though. I'll flash a stock rom and go from there.
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
You don't have to buy one, just call sprint and tell them you have bad signal in your house, and you are thinking of switching unless they give you an Airave. They should give you one for free without much hassle.
But try the stock rom first just to rule out any software problems with the rom you are on.

Serious issue with incoming calls

I switched from Droid to Rezound a week ago. Never had any problem with OD. But for the Rezound, I have big problems with incoming calls. many times, the calls just go directly to my voice mail. The phone doesn't ring at all. Sometime when someone left a message, I don't get it. No notification from the phone at all. The worst part, when I check my voice mail, nothing is there. Sometime, when the call did come through, I can't hear the caller. All I hear is some clicking sound, or, sometime high pitched noise.
I already had a brand new replacement and also changed a SIM card. But the problem is still there.
I tried everything I can think of, disable sleep mode, disable fastboot. I even disabled the Google Voice service.
I wonder if anyone else is having the same problem? Any help is highly appreciated.
I use Google Voice on my phone as my primary means of performing phone calls or sms messages and have had absolutely no issues at all.
Every once and awhile when I get a call and my phone is in my pocket, I don't hear it because the phone moving in my pocket automatically silences the ringer.. but other than that I have had no problems with making or receiving calls or voicemails through Google Voice on the Rezound.
This only happens to me when I use the dialer command *#*#4636#*#* and set it to LTE only
For some reason this disables voice, not sure if you do that or not
Sent from my ADR6425LVW using Tapatalk
superchilpil said:
This only happens to me when I use the dialer command *#*#4636#*#* and set it to LTE only
For some reason this disables voice, not sure if you do that or not
Sent from my ADR6425LVW using Tapatalk
Click to expand...
Click to collapse
I don't think I used that dialer command. I have no idea what it is. The only thing I used was the LTE OnOFF from the market, which is supposed to be used for TB. I hope that's not the reason everything screwed up. But even it is, it should only to the phone with the app installed, right? As I already exchanged to another Rezound, any side effect should be gone by now.
The LTEonoff app is the same thing, just a shortcut
So if you do set it to LTE mode that's probably why your not getting calls, just set it back cdma/LTE + evdo auto and all should be fine
Sent from my ADR6425LVW using Tapatalk
nickelocene said:
I don't think I used that dialer command. I have no idea what it is. The only thing I used was the LTE OnOFF from the market, which is supposed to be used for TB. I hope that's not the reason everything screwed up. But even it is, it should only to the phone with the app installed, right? As I already exchanged to another Rezound, any side effect should be gone by now.
Click to expand...
Click to collapse
The phone already has the ability to turn this off and on under the network settings. DON'T LEAVE IT ON CDMA WHEN YOU TURN YOUR PHONE OFF OR LET YOUR BATTERY DIE. You have a good chance of going into a bootloop. I experienced different issues especially with data when using LTE ON /OFF so I uninstalled it. Have no issues now. Maybe a coincidence but who cares, you don't need it. I'd ditch the app and test the outcome. Curious myself if that app is causing more problems that people are unaware of.
KORM via the beast known as the Rezound.
txkorm said:
The phone already has the ability to turn this off and on under the network settings. DON'T LEAVE IT ON CDMA WHEN YOU TURN YOUR PHONE OFF OR LET YOUR BATTERY DIE. You have a good chance of going into a bootloop. I experienced different issues especially with data when using LTE ON /OFF so I uninstalled it. Have no issues now. Maybe a coincidence but who cares, you don't need it. I'd ditch the app and test the outcome. Curious myself if that app is causing more problems that people are unaware of.
KORM via the beast known as the Rezound.
Click to expand...
Click to collapse
I only used LTE OnOFF on the original Rezound. Don't have it on the new replacement. So unless it did something to VZW server end, it shouldn't affect the second Rezound. My problem is not that I don't get call at all, it's on and off. Same number call me a minute ago, and I can't hear the caller, but right after he hang up and call me again, I can hear him loud and clear.
The network is wonderfully. I really like this phone and don't want to give it up. Only wish I can get calls in right.

Busy signal type noise after making a call.

Sometimes as I'm making a call and am disconnected due to poor service or hanging up too quickly, my phone will get almost a busy signal. It won't stop until I've rebooted the phone. I'm rooted on viperrom but it happened even when I was 100% stock. Any ideas on what's causing it or a possible fix? Thanks!!
Sent from my EVO using XDA
I got that too before I was rooted
Have you had it again Lou?
Sent from my EVO using XDA
I have had this happen once just this weekend.
Sent from my EVO using XDA
Bumping. would like some light shed on this issue
Not sure this really helps, but I have seen this twice recently. Its quite annoying, though I can't complain otherwise. I thought my of evo was a good device, this thing is awesome and its still stock!
Sent from my EVO using XDA
I can confirm that my wife's phone has been doing this too, and hers is not rooted. I suspect it's a software issue, but the fact that it doesn't stop, when you shut down the phone, makes me wonder if it's deeper. I'm trying to decide what to do, because I was about to cancel the insurance, but not if i need it to replace a defective phone :/
jiber said:
Sometimes as I'm making a call and am disconnected due to poor service or hanging up too quickly, my phone will get almost a busy signal. It won't stop until I've rebooted the phone. I'm rooted on viperrom but it happened even when I was 100% stock. Any ideas on what's causing it or a possible fix? Thanks!!
Sent from my EVO using XDA
Click to expand...
Click to collapse
Are you using S-Off?
Stock rooted, happened to me a couple times, it is quite frustrating
Sent from my htc_jewel using xda app-developers app
This happens to me more than twice a day. Almost all calls placed from my house give me this tone. I'm past my 14 days, so I cannot return it for the sgs3. I honestly do not want to return the phone, but this is just ridiculous. Random 3g dropouts, an annoying tone on 50% of calls, and my phone will become unusually sluggish throughout the day. All of these problems are fixed with a reboot. It happens on stock and vipermod. I'm not sure about aokp or cm9. I cannot place a call with either of them. Anyway, I cannot believe a fix has not been released by htc/sprint. The xda community already has a fix for wallet. Sprint and HTC need to do something. My next purchase will be a nexus phone, after 5 HTC devices.
Wiretap
Poorly implemented federal wiretap. Go about your business as usual.
I got my phone on release date and never once had that happen until tonight. I noticed my signal was jumping in and out of roaming and everytime I tried to make a call, roaming or not, it did the busy signal thing. I called Sprint and they were looking into an issue with the tower I pull from. The same tower has gone down 4 times in the past 8 months, and everytime it goes down it is 3-4 days without service for us, it is getting really annoying.
Definitely not an HTC or evo specific issue. Had this happen to me a few times and the wife's s3 and a viper in the last few days
Turn off the roam guards. I had this same problem when I was on vacation. Once the roam guards are off you will be able to connect and not get that annoying busy signal.
Sent from my EVO using Tapatalk 2
I made a thread on this not knowing this one was existing.... I believe I pinpointed it only happens when and if u place the call your signal bars drop to none at that exact moment it does something within the modem and cause this tone of death I call it....
Nothing fixes it but a reboot.
HTC BETTER REALIZE THEY ARE PISSIN PEOPLE OFF, THEY BETTER FIX THE SIGNAL Issue before people return this thing..other than that love the phone..
I truly believe half of it has to do with slow network and weak towers Sprint is just trying to catch up after all these years
Sent from my EVO using xda app-developers app
I'm getting them also with every Rom I have tried. I'm on the EVO 4g lte. I have asked about this problem a lot and no one seems to answer.
sent from my EVO 4G LTE
nate.spangler said:
Definitely not an HTC or evo specific issue. Had this happen to me a few times and the wife's s3 and a viper in the last few days
Click to expand...
Click to collapse
one_love_420 said:
Turn off the roam guards. I had this same problem when I was on vacation. Once the roam guards are off you will be able to connect and not get that annoying busy signal.
Click to expand...
Click to collapse
My phone is doing this with the roam guard off, and when I have 6/6 or 5/6 bars. Service at my house is very spotty, and 5 out of 7 calls will fail. In areas that I have good service about 50% of calls fail. I never had this problem with my EVO 3d, and my father has never had this issue with his EVO 4g. I'm ready to take this phone back. It's ridiculously annoying, and the only way to fix the issue is to reboot the phone. Also, I'm frequently not receiving calls in areas where I should be getting "good" service. This is obviously an issue with both HTC and Sprint.
On top of this issue, I keep nit getting phone calls. My wife calls me twice everytime she calls and the first one almost never rings. Who knows how many calls I don't receive in a day.
Sent from my EVO using xda premium
durandetto said:
On top of this issue, I keep nit getting phone calls. My wife calls me twice everytime she calls and the first one almost never rings. Who knows how many calls I don't receive in a day.
Click to expand...
Click to collapse
Same here. I've had a few clients tell me they've been trying to get a hold of me, which is a bad thing. Anyway, I contacted Sprint, and the rep told me to take it to a corporate store to swap phones -- something I don't really want to do. She informed me that this issue is not widespread, however, I've been reading about the issue on a few different forums.
Edit: for some strange reason I haven't had this problem in a day or two. Hopefully it stays this way.

Not receiving calls

I don't know if anyone else is having this issue, but it appears I am not receiving some calls and/or receiving text late or not at all. I wondering if setting the Roam setting to "Sprint Only" or "Automatic" makes a difference. This seems to be an off and on issue. Also it is starting to get on my nerves when I get text VMs atleast 3 hours after the call was made to me (keep in mind my phone never rang during those calls).
Anybody have any solutions, besides throwing this cool "buggy ass" phone against the wall?
This is a nice phone but it definitely has some bugs to be worked out. Or is all the problems related to Sprint's F'd up signals? My wife has the EVO3D and has none of these issues... wtf.
WUESTSIDER X!
Sent from my EVOLTE using xda premium
I am also having the exact same problem. I have tried playing with all the mobile settings and updating prl without success. This issue is intermitent. Also, I am periodically getting the unable to detect time/timezone message.
I am about to call Sprint, but was hoping to find a solution here. Please let me know what you find out.
wuestsider said:
I don't know if anyone else is having this issue, but it appears I am not receiving some calls and/or receiving text late or not at all. I wondering if setting the Roam setting to "Sprint Only" or "Automatic" makes a difference. This seems to be an off and on issue. Also it is starting to get on my nerves when I get text VMs atleast 3 hours after the call was made to me (keep in mind my phone never rang during those calls).
Anybody have any solutions, besides throwing this cool "buggy ass" phone against the wall?
This is a nice phone but it definitely has some bugs to be worked out. Or is all the problems related to Sprint's F'd up signals? My wife has the EVO3D and has none of these issues... wtf.
WUESTSIDER X!
Sent from my EVOLTE using xda premium
Click to expand...
Click to collapse
I have the same problem and I called Sprint and they told me they were having issues everywhere they are doing Network Vision upgrades cuz of towers being taken offline for the changes so you may be getting some of that
Sent from my Transformer Prime TF201 using Tapatalk 2
kc8emd said:
I am also having the exact same problem. I have tried playing with all the mobile settings and updating prl without success. This issue is intermitent. Also, I am periodically getting the unable to detect time/timezone message.
I am about to call Sprint, but was hoping to find a solution here. Please let me know what you find out.
Click to expand...
Click to collapse
I have researched the issue and it appears this issue is not uncommon. There is already an established post started for this issue, titled; "Anyone else having reception/signal issues?" Right now it appears one the ways to fix this issue is having Sprint re-provisioning your phone. Some have claimed this has helped.
I am planning on doing this myself sometime today.
But it does seem to be a Sprint conectivity issue and/or an issue with the phones antenna.
So I called Sprint and they had me reactivate, but signal still seemed to be a problem as it still roams. They recommended I take it in and get it replaced. So that is what I am going to do as I am just under the 14 day period.
not receiving calls
are you guys still having the same issue or have a work around?
I'm also not getting calls and when I try to make calls, I receive text messages that was sent in the past. I tried to contact customer support but all they've done was have me update profile and restart the phone. This is getting ridiculous specially missing some important calls.
Complain and get a free Airave. Then you'll have perfect call quality and 5 bars everywhere in your house. Done.
Sent from my EVO using XDA
I have been missing lots of calls the lastbfew days, and even wasnable to replicate the issue at my house. If my wife's phone calls mine, it will ring until voicemail on her end,and I get nothing on mine unless I leave a voicemail. I have steady, if not great signal on both (100ish DB).this is only the case for incoming calls, as I can always call out from home with no problems.
I tried that scenario a coupl dozen times, and got through 4 times.
I found two workarounds so far that seem to work consistently. (Both from other threads, can't take credit for finding them, but I did test them extensively. )
1. If I am on another call, I will get the incoming call everytime. I just dial voicemail and have someone call me to test. Without fail, the call center through.
2. Turning GPS and all location services on under settings -location. Strangely enough,all of my dozen test calls have gone through after turning GPS location on. Turning it off brought the usual 20% call success rate back.
Odd to say the least...
PsiPhiDan said:
Complain and get a free Airave. Then you'll have perfect call quality and 5 bars everywhere in your house. Done.
Sent from my EVO using XDA
Click to expand...
Click to collapse
It isn't a signal issue, the phones just don't ring. I have this issue and have full bars when attempted calls do not come into the EVO LTE. I can make calls out fine, just no received calls. Also to make this a more peculiar issue, I go down the highway a couple miles and it works fine.
I have called Sprint and followed a blog on sprint.com http://sprint.r.delivery.net/r/c/r?2.1.GT.2Z2.1hiUnF.DfhoXq..N.1QNCs.4RAa.bW89MQ__DObeFTE0 where others have the same issue, even in the same town. Sprint has followed up with no issue and ticket closed. It is currently open again..
My girlfriend broke up with me over theses missed text messages
and i missed important calls. I called sprint he had me turn off the phone while they refreshed it. Working ok so far i will say this i unrooted my phone and when i woke up i had 48 text messages from the previous week and eight voice mails from three days ago, i wonder if everyone with this problem was rooted as well.
Sent from my EVO using XDA Premium App
I had the same problem with me evo 4g and evo 3d...
I had same problem. Only way to get texts or calls was to call my voice mail. Sprint started a ticket, but since I was within my 14 days I exchanged the phone. Good thing I did cause Sprint closed the ticket on me telling me it was due to system upgrades. But it was not the network at all. As soon as they activated my new phone everything worked perfect. It was the phone the whole time.
Sent from my Transformer TF101 using xda premium
Try This...
I have an epic4g touch and this is the only "Band aid" that has stopped me from smashing my phone!
What I would recommend doing is using Google voice as your voicemail provider. Go to the options menu on the website and have it send you an email when you miss a call.
Google voice will always log the call even if your phone does not ring. For somebody like me who uses this phone for work, it definitely helps. You may miss the call but you will at least know that you missed the call and you can call them back.
It has saved me many times!

Resolved: Anyone having issues with Text Messaging?

Non of my SMS are being delivered today. Anyone else having this issue?
EDIT: Having the same issue with whatsapp messenger as well.
99.5% chance its sprints towers. Update prl and profile, reboot, wait it out. Your surrounding towers are probably being worked on. It's one of Network vision "side effects"
Sent from my EVO using xda premium
Simple PRL and profile update will fix it 99% of the time
Any other ideas? I've done many PRL updates and profile updates, hard boot and soft boot and went from tower at my work to tower at my house about 45 minutes apart, and SMS still not going through.
My phone is working fine in terms of data and phone calls etc, just no SMS. Whatsapp seems to have fixed itself as well.
I've had really annoying texting issues. Probably been my biggest issue with this phone -- I guess it could be due to network vision upgrades, but it started happening right after I purchased my EVO 4G LTE. Mine hang sometimes, then other times it'll send the same message 10 times.
The only issue I've had to where it just won't send at all, even after a restart, is with my airave. I've had it happens a few times -- my texts will hang indefinitely (arrow animation never stops) until I unplug my airave.
I had issues with sms not sending today also. But I'm sure its b/c of them working on the towers LTE.because about 3 times since last Saturday I had LTE for like 5 minutes or so then gone.but sms working again now.
sent from my EVO LTE
It's the network upgrade guys. Coincidence or not, it's the upgrade. Everyone has complained about this and it's always the same explanation.
Do you have to call your voicemail to get your texts?
Sent from my EVO using xda app-developers app
PsiPhiDan said:
It's the network upgrade guys. Coincidence or not, it's the upgrade. Everyone has complained about this and it's always the same explanation.
Do you have to call your voicemail to get your texts?
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
Oh, okay. Color me convinced.
Funny you post this, mine are not working well this afternoon.
Just curious, are you guys using stock or custom rom?
Stock.
Anyways, I called up sprint and they were able to help me out. At first he said there was a cell site that was being worked the tech did the troubleshooting, asked me to reboot and I am able to send and receive test messages
Out of the blue I'm now unable to send text messages. :crying:
I can still receive them, just can't send them. Hopefully it's something on Sprint's end and it works itself out in a days time.
I found out I was unable to make calls as well. I restored a few previous Viper 4G nandroid backups to see if that would help, but no luck. I finally restored all the way to the stock rom w/ root and I was able to make calls again. A fresh wipe and install (not restore) of Viper 4G and I was back to not being able to make calls. Guess it's stock rom for me for awhile. Classes started today and I won't have as much time to play.
And stock pooped out too. Must've been a fluke earlier.
Things now work again. The fault is all on Sprint's end. Stupid Sprint...
I hope there's a silver lining and it means I'm getting LTE sooner than later!
Its network congestion most likely, in my experience sudden roaming or network dropping in and out in a well covered area means repair or upgrades which now that I think about it could affect text messages as well

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