Kies connection issue - Galaxy S III Q&A, Help & Troubleshooting

Hi, i installed kies on my laptop which is running win7 and when i connect my phone it just says "connecting" and runs like that forever. I tried reinstalling the drivers, reinstalling kies and even reinstalling windows but nothing helped.
Now i have two questions:
1. Is there any way to fix this?
2. Is it safe to flash something using odin on that laptop?
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Anyone?
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This is driver issue. I had same problem. Uninstal current driver and install 1.4.6. I think thats the one . Make sure you turn of internet when indtalling drivers and then windows picks up these drivers phone. I have seen a guide on internet if I find I will post link
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tin_95 said:
Hi, i installed kies on my laptop which is running win7 and when i connect my phone it just says "connecting" and runs like that forever. I tried reinstalling the drivers, reinstalling kies and even reinstalling windows but nothing helped.
Now i have two questions:
1. Is there any way to fix this?
2. Is it safe to flash something using odin on that laptop?
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
try uninstalling kies and clean its leftovers, then install first drivers then Kies. see if your device is connected, if not change pc or Windows ur running.
Hope this helps !

Follow this guide
You do not need to uninstal kies just Uninstall drivers
1. Uninstall any previous instance of USB driver
3. Download Samsung USB drivers 1.4.6.0 (the problem is with the latest drivers not pc)
4. REBOOT IF REQUIRED
5. Disconnect from internet (VERY IMPORTANT!!! - forcing Windows to install local drivers ONLY)
6. With the phone disconnected, install USB drivers downloaded in steps 3
7. Connect the phone and let Windows install the drivers.
8. Reestablish the internet connection.
I've connected my S3 to the PC several times, I've also rebooted twice and I've never lost connection again. while of course everything works as expected.
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---------- Post added at 11:01 PM ---------- Previous post was at 10:46 PM ----------
If having difficalty finding driver then download SAMSUNG GALAXY S3 QCOM TOOLKIT V2.3 install go to directory where installed. Find driver folder and install driver from there. Make sure drivers are 1.4.6.0.
You can then save the driver exe file and unistall the toolkit. No need to run toolkit or use toolkit.
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It worked! Thanks mate
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Related

USB problem

Hello, I'm trying to connect my s5830 to my PC; Phone and computer beep like they are working, but it keeps giving me a "USB device Not Recognized" message. (it does charge by the way)
As per my previous research, this is what i've tried so far:
- On other computers, windows 7 and xp, same message.
- replaced usb cable, same message.
- factory wipe, same thing.
- cache wipe, wont run(?) - maybe this is a clue?
Its running on stock 2.2.1 firmware with no mods, not even extra apps. I actually have another s5830 (from a friend) and it works fine when i connect it to my home computer (windows 7) or my laptop (windows xp)
Any ideas of how to solve the problem? Thanks in advance.
Delete your drivers, reinstall kies and reconnect.
XDA ♥
Just tried that, no luck,thanks for the advice.
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Delete the usb driver, uninstall kies then restart your pc.
After restart, dont plug your phone to the pc yet. Install kies.
After installing kies, plug your phone and let kies detect it.
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No luck...maybe something is wrong with the phone itself?
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Just CONNECT to another USB port.
If its not helping and like I see you have same problem with other PC-s too, then I think its your phone HARDWARE problem. Bring it to SAMSUNG service.
CHEERS!
Thanks, im going to take it tomorrow to see about getting it fixed.
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I'm facing the similar problem too. Kies on my pc couldn't detect my SGA. N there's no "usb connection" n " usb debugging" icon appear on my SGA. What actually is the problem?
I had this problem after upgrading kies the solution was inside kies under tools there is a install driver option kies then loaded what I presume are newer drivers and it worked
i tried install driver for a few times. the problems remain unsolved! i connect my SGA to pc, the only thing it can do is charging...
kirokiroshin said:
i tried install driver for a few times. the problems remain unsolved! i connect my SGA to pc, the only thing it can do is charging...
Click to expand...
Click to collapse
Try to install THESE USB DRIVERS. They worked for me very well!
CHEERS!
casiocas said:
Try to install THESE USB DRIVERS. They worked for me very well!
CHEERS!
Click to expand...
Click to collapse
thx for helping! but i hv Kies installed in my pc. doesn't that mean i hv the driver already?
My seem irrelevent... but you may want to check your permissions for USB... may be the USB permission has been turned off.
Try using any externel drive see if it works.
matrixloaded said:
My seem irrelevent... but you may want to check your permissions for USB... may be the USB permission has been turned off.
Try using any externel drive see if it works.
Click to expand...
Click to collapse
thx for helping! i tried any external drive n usb port i hv... external drive works very well. only SGA has problem.

i777 (Device driver software was not successfully installed)

When connecting my i777 to my Windows 7 PC I get this error "Device driver software was not successfully installed" CDC Abstract Control Model (ACM)
then there is a red X next to Device unplugged
The window does pop up opting me to sync with windows media play and to view the devices folder.
Also, sometimes when I connect the phone, it tells me the device isn't working properly...is there a bug or something I'm not doing right?
I'm running stock, not rooted.
Did you install kies?
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Yes
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With your phone plugged in go through device manager under system and delete whatever shows up for your phone, including to delete drivers.
Unplug the phone. Delete kies. Restart pc and make sure you download the right version of kies, though, there are driver only packages available.
Then after all that is done plug your phone back in.
There may be some extra steps in there but better to hit every detail so you hopefully won't have to do it all over again.
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I had the exact same problem as you. I uninstalled Kies and installed the drivers from here: http://www.samsung.com/us/support/downloads/at-t/SGH-I777ZKAATT#tab3
Then, renstall Kies, and things seem fine.
Hope this helps

Kies hangs on the installer

Hi,
got a S3 since a few hours and KIES doens´t install on my X64 machine.
It just hangs in the installer.
Any suggestions?
thanks a lot, nearly
Make sure your S3 isn't plugged into your PC at the time. For some reason Kies wouldn't install for me while my S3 was plugged into my computer. Hope this helps...
Yep. Don't use it! Use Odin to flash firmware.
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sxi200 said:
Yep. Don't use it! Use Odin to flash firmware.
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Click to collapse
I just want to sync my contacts with Outlook.
When i jsut plug the phone in , i don´t have all the drivers installed. I used toolbox to install the drivers, but i doubt it worked.
thx, nearly
Hi,
i got my S3 as a Media device now. How can i copy files to it? It doesn´t let me.
nearly
My Kies installation looped on 'Installing hotfix'. I just pressed cancel and it continued the installation. And it works fine afterwards as well.
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i unplugged my device wasn't for this android device...but thought this would help
SAMSUNG USB Drivers
You can use the SAMSUNG USB Drivers instead of Kies.
http://forum.xda-developers.com/showthread.php?t=961956
nearlygod said:
Hi,
got a S3 since a few hours and KIES doens´t install on my X64 machine.
It just hangs in the installer.
Any suggestions?
thanks a lot, nearly
Click to expand...
Click to collapse
This is because of java - I can't remember which way round it is, but you either need to install it, update or uninstall it to get Kies to go past hotfix. I think its install
It's a common problem!

Install samsung gs2 drivers for pc without installing kies

Hi guys im ready to root my phone. There is just this one more thing to do and that is to install samsung driver for my pc in order for odin to recognize the device. Where can i download samsung drivers? Thanks
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droidstarxx said:
Hi guys im ready to root my phone. There is just this one more thing to do and that is to install samsung driver for my pc in order for odin to recognize the device. Where can i download samsung drivers? Thanks
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From your friend Google. Sorry im out now and don't have a link but im sure you can search.
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droidstarxx said:
Hi guys im ready to root my phone. There is just this one more thing to do and that is to install samsung driver for my pc in order for odin to recognize the device. Where can i download samsung drivers? Thanks
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Click to collapse
Uninstall all previous drivers, reboot, install these, reboot again, plug phone in.
SAMSUNG USB Drivers for Mobile Phones (x86 & x64) v1.5.6.0: http://www.mediafire.com/?5fy7vwxhrhrpiwj
Edit, I bet 5 people link to this thread here -> http://forum.xda-developers.com/showthread.php?t=961956/
...
MistahBungle said:
Try this thread. The OP is a few months old & there maybe more up to date drivers available now (have you hooked your phone up to your PC & run Windoze Update ?) but it's a start & only thread I know of on here off the top of my head that has a link to drivers on their own. Most people install Kies to get the drivers.
So...What I'd do is this:-
1) Hook phone up to PC & run Windoze Update & see if it installs drivers. Basically, if your phone & PC can see each other (you get the yellow highlight in ID:COM in Odin or you're able to transfer files to/from your phone/PC), you don't need to do the next two steps.
2) If your phone/PC still can't connect to each other after 1), get Kies from Samsung's website & install it.
3) Still no joy after 2) ? Install the drivers from that thread I linked you to.
If you're running Win7, the drivers normally auto install when you hook your phone up to your PC via USB. Older versions of Windoze might require one/both of the other steps.
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Yes sir. My windows 7 pc can detect my samsung. So does it mean i dont need kies. Also i transferred music and videos into it. So there would be no problem with odin? Thanks thanks thanks
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Cannot connect my new gs3 to pc

Got today s gs3.Overall I am very glad.But it seems I can connect it to my pc only via camera mode.Any suggestions??
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boulek said:
Got today s gs3.Overall I am very glad.But it seems I can connect it to my pc only via camera mode.Any suggestions??
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Click to collapse
Have you installed Kies? Might help if you do not have that software to start. Although you should not 'need' it.
either install kies in your pc or samsung usb drivers in your pc. Now connect the mobile, it will be detected. you can also let the windows to install drivers using windows update

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