com.android.phone has stopped... help!!! - Galaxy Ace S5830i Q&A, Help & Troubleshooting

Yesterday my ace started giving me a headache. Everytime someone calls me it rings but there is no option to answer the phone, instead it just wakes up to lockscreen, and when i unlock my phone al it says is "sorry procces com.android.phone has stopped unexpectedly". There is no problem with messages or outgoing calls just incoming ones. I've tried clearing phone app data but it didnt help at all. Need help asap as my phone i pretty much useless right now!!

sleeper994 said:
Yesterday my ace started giving me a headache. Everytime someone calls me it rings but there is no option to answer the phone, instead it just wakes up to lockscreen, and when i unlock my phone al it says is "sorry procces com.android.phone has stopped unexpectedly". There is no problem with messages or outgoing calls just incoming ones. I've tried clearing phone app data but it didnt help at all. Need help asap as my phone i pretty much useless right now!!
Click to expand...
Click to collapse
eee . . . try reflash ROM?

Alucard1989pl said:
eee . . . try reflash ROM?
Click to expand...
Click to collapse
Havent tried that yet since im on stock rom, but figured out that if i pull out the sd card it works perfectly :S
Sent from my SGH-I897 using xda premium

sleeper994 said:
Havent tried that yet since im on stock rom, but figured out that if i pull out the sd card it works perfectly :S
Sent from my SGH-I897 using xda premium
Click to expand...
Click to collapse
So . . . try format your sdcard . . . maybe it'll help . . .

Go to cwm and then advanced - fix permissions
Should work now correctly again

In sdcard check the folder
.android_secure
Where the programs installed. One of them must be causing the problem. Uninstalling them by one by might help to solve the problem.
And if you have backed up with cwm, cwm folder might couse the problem sometimes.
S5830i Stock + Root + init.d + Ligtning script + Link2SD

Related

[solved] com.android.phone has stopped unexpectedly and no network connection

hello everyone,
i'm a newbie and just tried to flash the rom of my phone to a newer version and then i got to the point where i needed help.
my phone is x10mini baseband m76xx-tsncjolym-53404015 with kernel 2.6.29 and 2.1.1.A.0.6 firmware.
first i root my phone http://forum.xda-developers.com/showthread.php?t=833722
then i install xrecovery http://forum.xda-developers.com/showthread.php?t=878426x and copied everyting to system/bin ...
after wiping the settings (factory settings) in xrecovery, installing MIMICM6 1.00 and restarting, i got an error message saying "com.android.phone has stopped unexpectedly" repeatedly (each time two messages) and also no network (gsm) connectivaty.
then i though that maybe i need another rom.. so i tried xCyanogenMini - Gigglebread - v10 and got the same thing. same with Srom-2.3.3Gingerbread-v1 and then ... i decided to try to go back to factory-empty-backup and i got network connectivaty and no error messages whatsoever.
so it seems that my phone dont like non-official roms?
any help in this matter ?
thanks,
elad
eladmagen said:
hello everyone,
i'm a newbie and just tried to flash the rom of my phone to a newer version and then i got to the point where i needed help.
my phone is x10mini baseband m76xx-tsncjolym-53404015 with kernel 2.6.29 and 2.1.1.A.0.6 firmware.
first i root my phone http://forum.xda-developers.com/showthread.php?t=833722
then i install xrecovery http://forum.xda-developers.com/showthread.php?t=878426x and copied everyting to system/bin ...
after wiping the settings (factory settings) in xrecovery, installing MIMICM6 1.00 and restarting, i got an error message saying "com.android.phone has stopped unexpectedly" repeatedly (each time two messages) and also no network (gsm) connectivaty.
then i though that maybe i need another rom.. so i tried xCyanogenMini - Gigglebread - v10 and got the same thing. same with Srom-2.3.3Gingerbread-v1 and then ... i decided to try to go back to factory-empty-backup and i got network connectivaty and no error messages whatsoever.
so it seems that my phone dont like non-official roms?
any help in this matter ?
thanks,
elad
Click to expand...
Click to collapse
1)use SEUS to clean up and install the official FW.
2)root and then install Xrecovery
30backup your fw using Xrecovery
4)copy to your sd card and rename the downloaded CM1 as update
5)install through Xrecovery using the update zip option
6)only then do a factory reset---REMEMBER only after you install your custom ROM
7)reboot
NOTE---ensure that you format your sd card(and avoid having any partition) before you start all this but of course after backing up the contents of your sd card so that you can copy all of it back again.
Best wishes.
.................do press the thanks button if this helps..................
how to make partition of sd card?
epaljr said:
how to make partition of sd card?
Click to expand...
Click to collapse
very easy--start by reading http://www.partitionwizard.com/free-partition-manager.html
....download to your pc the free software,connect your phone with the sd card in it,mount and then use what you have read carefully.
One thumb rule to remember is that the size of the partition that you create should be not more than 10% the size of your sd card---eg if you have an sd card that is 2GB in size.don't make a partition larger than 200MB....
For most of your needs,it is better to create and ext 3 partition,of course PRIMARY.
...do press the thanks button if this helps......
sathkartha said:
very easy--start by reading http://www.partitionwizard.com/free-partition-manager.html
....download to your pc the free software,connect your phone with the sd card in it,mount and then use what you have read carefully.
One thumb rule to remember is that the size of the partition that you create should be not more than 10% the size of your sd card---eg if you have an sd card that is 2GB in size.don't make a partition larger than 200MB....
For most of your needs,it is better to create and ext 3 partition,of course PRIMARY.
...do press the thanks button if this helps......
Click to expand...
Click to collapse
thanks dude.. it works.
@epaljr---glad I could be of some help.
sathkartha said:
1)use SEUS to clean up and install the official FW.
2)root and then install Xrecovery
30backup your fw using Xrecovery
4)copy to your sd card and rename the downloaded CM1 as update
5)install through Xrecovery using the update zip option
6)only then do a factory reset---REMEMBER only after you install your custom ROM
7)reboot
NOTE---ensure that you format your sd card(and avoid having any partition) before you start all this but of course after backing up the contents of your sd card so that you can copy all of it back again.
Best wishes.
.................do press the thanks button if this helps..................
Click to expand...
Click to collapse
hello sathkartha and thank you very much for your quick answer !
what you described is just what i did... step by step... without success so far.
i will try to do anything again from scratch (starting with the SEUS) and hope it will do better this time... will keep u posted.
thanks again
app2sd
btw, i wanted 2 ask - according to the root article in the forum there are two main stages, the root itself and then the installataion of app2sd usind the adb shell... so.. i wanted to ask what is the app2sd for ? is it required ?
thanks!
hey,
sorry about the multiple posts... i've just tried to redo everything frmo scratch.
i payed extra attention to what i actually need todo lol since i'm still little new in this.. and i think that everything was done right (root, xrec, update rom ...) but i still get the same result. right after the initial (2mins) boot when i get the android logo and the 'click to begin' text, i'm getting the same annoying com.android.phone error and i see no network connection on the icons on the top bar.
what can be the cause? the phone seems to be working fine with the original sony rom and the other roms seems to be working fine... only with no network which brings those annyoing messages.
any ideas???
thanks
ohh this is annoying! no computer have come to defeat me so far (i'm a pretty advanced user hehe).., and as u can guess i'm still playing with this thing.
currently the biggest progress that i could make (same on every rom) is that if i'm able to tap the phone into airplane mode the errors stops (but still no network connection ofcourse). then if i leave it on airplace mode, reboot and disable airplane i'm able to go into the network setting for a sec before it crush and even get the list of providers. for a sec it seems like its connecting and then.. the same error. i tried to disable network data, to set only 2g providors.. and any setting i've tried so far gave me the same annoying com.android.phone error.
from what i can understand.. the error that i have is related to the sim card somehow? so i tried to take the usim card off and see whats up.. the result? no error but still no network connection (duh), but this time it seems like everything is working fine? i'm able to get into all of the network settings without airplane mode and etc and list the network providers but nothing more as u can guess because i dont have a sim installed.
anyway, i'm hopeless, dunno how to continue from here.
needs ideas!
thanks again everyone! and btw: this forum kickass!
eladmagen said:
hey,
sorry about the multiple posts... i've just tried to redo everything frmo scratch.
i payed extra attention to what i actually need todo lol since i'm still little new in this.. and i think that everything was done right (root, xrec, update rom ...) but i still get the same result. right after the initial (2mins) boot when i get the android logo and the 'click to begin' text, i'm getting the same annoying com.android.phone error and i see no network connection on the icons on the top bar.
what can be the cause? the phone seems to be working fine with the original sony rom and the other roms seems to be working fine... only with no network which brings those annyoing messages.
any ideas???
thanks
Click to expand...
Click to collapse
just wondering---after installation of CM1 and when your phone boots and you see the opening screen with a green android with the text,you click on the android to begin okay?On the following and subsequent screens,click on 'skip' button instead of sign in etc right upto the stage it ends with 'finish'.
You will then see the launcher and the home screen from which go to 'settings'---wireless networks----mobile networks-----now on this list check and enable data traffic.By default,this is not enabled and it will not facilitate data.
This is the only thing I can think of that you may have to redo properly and wish you all the luck.
Best wishes.
no success yet...
i tried also cm2 and cm1 without success (everything is same), on each of the versions that i've installed i could somehow skip the initial setup and make some testings and all of the versions gave the same results - whenever the phone isnt on airplane mode there is an error message repeating twice each time with about a sec delay between the 'double error popups', in the sec between i'm able to use the phone.. until what i do is being halt by the error message.
once or twice (when starting the phone on airplane mode - aka starting airplane mode and rebooting) i was able to use the phone for a min or so each time with airplane mode off and with network connection (coudlnt make phonecalls but received income calls).
it seems like there is something going very wrong when the phone tries to read the usim card, the only thing i can think of is something related to the service proviers here in israel ? dunno ?
anyway, for now i gave up testings... because it doenst seem to work :-( but my phone is rooted and xrecovery-ready for future testing so please if u have an idea ... lets try! ;-) hehe
thanks again,
cheers,
elad
hey dude
the problem is as you said
the phone trying to read the usim card but it cant
i bet you are on Cellcom
the only way to fix this problem is to replace your usim card
as you know , cellcom holds yellow and white usim cards
and probably you got the yellow one
changin to the white usim will solve your mystery
if you try orange sim it will work on you phone without that error its
throwing at you
jojo1212 said:
hey dude
the problem is as you said
the phone trying to read the usim card but it cant
i bet you are on Cellcom
the only way to fix this problem is to replace your usim card
as you know , cellcom holds yellow and white usim cards
and probably you got the yellow one
changin to the white usim will solve your mystery
if you try orange sim it will work on you phone without that error its
throwing at you
Click to expand...
Click to collapse
hey jojo!
your solution work like charm! (tested it with a usim card of a friend) now i only have to get a white usim card and thats it.
thank you very much for your help! i hope that other people who will face the same problem will find this post usefull..
cheers!
elad

[Q] a little help plz :L

hey there guys, im not sure what ive done or more like ive stupidly uninstalled an important system app. im just customizing my phone i was quickly uninstalling things and i think i uninstalled some app (i dont remember or know what its called) that allows you to make phone calls, heres how it is:
i use a custom phone dialer (wp7phone) but after touching the call button it pauses for a moment then tells me com.android.phone has stopped unexpectedly.
if anyone knows whats the issue or what app it is ive deleted, would you reply back or tell me/send me the app to install back (i know how install as system app-using root uninstaller)
sorry for the troubles and long message but help is appreciated
ok nvm, sorry i dunno how to delete this now, its ok now ==" just did a reset and its working

[Q] Phone keeps crashing, unable to open anything!

Hey guys, this is my first time starting a thread on this site, so please bear with me for a bit. Earlier today my S2 was working fine, i was browsing the net, chatting and etc. But when i started my "whats app" it started lagging for a bit, because i was chatting to a group. Then all of a sudden when i lock my phone and later on unlocked it, it said the phone was running on "Safe Mode". Soo i google'd "how to exit safe mode on galaxy" and it gave me a few solutions, one of them told me to switch off the phone and remove the battery for a minute. I did that, and all of a sudden when i unlock my phone, applications keep crashing including the interface itself ("TWLauncher" i guess that's its name) Soo please help me as i don't know much about this. My phone is not even rooted, i could manage to open the task manager but that's all. I can't even use the usb as it will crash again. All help would be greatly appreciated =)
*small update* I could access my settings and i could switch to the ics launcher but i still can't use the net and stuff =S
Basically I've noticed the default apps that comes with the phone are acting up :S
Sephm said:
Hey guys, this is my first time starting a thread on this site, so please bear with me for a bit. Earlier today my S2 was working fine, i was browsing the net, chatting and etc. But when i started my "whats app" it started lagging for a bit, because i was chatting to a group. Then all of a sudden when i lock my phone and later on unlocked it, it said the phone was running on "Safe Mode". Soo i google'd "how to exit safe mode on galaxy" and it gave me a few solutions, one of them told me to switch off the phone and remove the battery for a minute. I did that, and all of a sudden when i unlock my phone, applications keep crashing including the interface itself ("TWLauncher" i guess that's its name) Soo please help me as i don't know much about this. My phone is not even rooted, i could manage to open the task manager but that's all. I can't even use the usb as it will crash again. All help would be greatly appreciated =)
*small update* I could access my settings and i could switch to the ics launcher but i still can't use the net and stuff =S
Basically I've noticed the default apps that comes with the phone are acting up :S
Click to expand...
Click to collapse
If you are not bothered about your installed apps and data and you can manage to go to settings/ Privacy / Factory Data reset.....have a try
zaheedahmed said:
If you are not bothered about your installed apps and data and you can manage to go to settings/ Privacy / Factory Data reset.....have a try
Click to expand...
Click to collapse
I can't do that really =S Because i have alot of important data on my phone, this problem came out of nowhere. I hope i could find a solution before referring to that
You have not backed up your data ??? Nor do you have a nandroid backup ???
If so you need to access the internal storage of the phone via USB mass storage and copy off what you can .
Alternative methods such as rooting and installing a no wipe custom rom will probably keep your data but void warranty .
jje
JJEgan said:
You have not backed up your data ??? Nor do you have a nandroid backup ???
If so you need to access the internal storage of the phone via USB mass storage and copy off what you can .
Alternative methods such as rooting and installing a no wipe custom rom will probably keep your data but void warranty .
jje
Click to expand...
Click to collapse
Problem is, i never backed up my data =S
And i can't access the USB mass storage, the thing keeps crashing and telling me to "force close" even if i try reporting the wifi isn't connecting to the network soo things are really messed up =S
I don't mind rooting my phone, as long as you could provide me a step by step guide on how to root my phone without loosing my data.
Sephm said:
Problem is, i never backed up my data =S
And i can't access the USB mass storage, the thing keeps crashing and telling me to "force close" even if i try reporting the wifi isn't connecting to the network soo things are really messed up =S
I don't mind rooting my phone, as long as you could provide me a step by step guide on how to root my phone without loosing my data.
Click to expand...
Click to collapse
try to go and check Application/ development /USB debugging - ticked
connect the phone and select from notification bar connet to PC....
Wich firmware version is on your Phone?
zaheedahmed said:
try to go and check Application/ development /USB debugging - ticked
connect the phone and select from notification bar connet to PC....
Wich firmware version is on your Phone?
Click to expand...
Click to collapse
My phone version is 2.3.3
Kernel Version (if this is important :S) is 2.6.35.7-19100
Soo i really don't know what to do now. Luckily i already had ICS installed soo i could switch between that and twlauncher but still same problems i can't access my initially installed apps that came with the phone such as (internet,clock,calender,gallery and etc.) But the downloaded apps that don't require internet access are running fine.
Sephm said:
My phone version is 2.3.3
Kernel Version (if this is important :S) is 2.6.35.7-19100
Soo i really don't know what to do now. Luckily i already had ICS installed soo i could switch between that and twlauncher but still same problems i can't access my initially installed apps that came with the phone such as (internet,clock,calender,gallery and etc.) But the downloaded apps that don't require internet access are running fine.
Click to expand...
Click to collapse
are you able to open application "my files" ?
if you are still not able to access your phone from PC, then you can copy and paste your stuffs to external SD using "my files".
Give the complete detailes when you see about phone or dail *#1234#
zaheedahmed said:
are you able to open application "my files" ?
if you are still not able to access your phone from PC, then you can copy and paste your stuffs to external SD using "my files".
Give the complete detailes when you see about phone or dail *#1234#
Click to expand...
Click to collapse
I can't use the dialer =S As for the copying i guess i have to do that by tomorrow, because i have to get another empty sd card. I'll give it a try and get back to you. Thanks for the help though (Y)
helpppp!!
i have the Galaxy S. just the first one. its a samsung and it does the same things Your S2 is doing. it started when a popup saying i was low on storage space started showing up so i deleted a few apps i never used. but now its beyong slow and nothing will open. not even my main menu where i can acess my settings. the only things it will let me open is my facebook app on the main screen. the TWlaunch thing pops up and a few others that ask me to force close. please helppp i have no idea how to fix this phone. i dont have any of my dadta backed up and idk what rooting my phone means. so someone talk me through this mess
tabila12 said:
i have the Galaxy S. just the first one. its a samsung and it does the same things Your S2 is doing. it started when a popup saying i was low on storage space started showing up so i deleted a few apps i never used. but now its beyong slow and nothing will open. not even my main menu where i can acess my settings. the only things it will let me open is my facebook app on the main screen. the TWlaunch thing pops up and a few others that ask me to force close. please helppp i have no idea how to fix this phone. i dont have any of my dadta backed up and idk what rooting my phone means. so someone talk me through this mess
Click to expand...
Click to collapse
If you are not worried about your applications you just do factory reset of the phone and try
settings/privacy/factory data reset
if you are not able to do this,
Volume Up + Home + Power brings your Phone into Recovery Mode.
Volume up: Highlight up
Volume down: Highlight down
Home: select
Power: back
select wipe data factory reset
if your phone keep crashing and you will not be able to factory reset... then you can did it from recovery mode from stock ..
Just hold power-menu-vol up from off condition then chooswl wipe data from recovery mode
if u thank me then i will thank you ( 이 승 기 )

[Q] Cannot set ringtones & notification sounds

I cannot set ringtones & notification sounds
If I enter a contact settings , I see that there is a sound file defined , the file I chose , but when he calls,The call has the default phone's ringtone
I'm unable to set ringtone for incoming mail , (it stuck on "quiet" )
I'm unable to set ringtone for incoming SMS ( in this case , I use GO sms app and it has its own internal settings where it works, but not the Android settings )
Please Help , Urgent !
Thank you all
I have a Samsung Galaxy S2 i9100, ROM Resurrection Remix® 4.4.2 v5.0.8
That happened to me on SlimKat, and the only way to fix it was full format ( phone and sdcard ), factory reset. Just reinstalling the rom was not helping.
What I think happens is that media scanner get's stuck on some corrupted file and just can't locate the ringtones.
Given all the kitkat related SdCard issues I went back to using 4.3 JB. I'm not saying you should do the same, but if you have a sdcard in the phone and you don't want it crashing every 2 days or so it's something worth considering.
ngl_ro said:
That happened to me on SlimKat, and the only way to fix it was full format ( phone and sdcard ), factory reset. Just reinstalling the rom was not helping.
What I think happens is that media scanner get's stuck on some corrupted file and just can't locate the ringtones.
Given all the kitkat related SdCard issues I went back to using 4.3 JB. I'm not saying you should do the same, but if you have a sdcard in the phone and you don't want it crashing every 2 days or so it's something worth considering.
Click to expand...
Click to collapse
Hello There
OK, i did it all over again.
I have formatted the memory cards, delete all cache and factory default and re-flash the ROM v5.0.8 and same as 5.0.9.
I still have that problem, cannot set notification ringtones.
I think that it is a bug in the ROMs. in v5.0.7, did not had the problem.
is there a way to send the group a system log for they could see and fix the problems?
Check this out for learning about logs
ngl_ro said:
Check this out for learning about logs
Click to expand...
Click to collapse
Hi
I have updated my Smartphone to the updated ROM v5.1.0 and it fixed my problem with the ringtones.
I hope i won't find any new critical problems
Thanks for the help
I have the same problem, I have cm-11-20140615-NIGHTLY-i9100 installed.
Any ideas how to fix it?
I already tried the factory reset thing, didn't help.
Thx in advance
Barna Feseto said:
I have the same problem, I have cm-11-20140615-NIGHTLY-i9100 installed.
Any ideas how to fix it?
I already tried the factory reset thing, didn't help.
Thx in advance
Click to expand...
Click to collapse
I have hust found the problem for that, I just disabled the PROFILES in the cell settings and all is ok now.
eli1967 said:
I have hust found the problem for that, I just disabled the PROFILES in the cell settings and all is ok now.
Click to expand...
Click to collapse
It worked! Thank you :good:

Stock Messaging App Wont Open and Phone wont Turn on with Micro Sd Inserted

Hey everyone my i9100 has been giving me a lot of issues over the past few months.
It all started in December when my phone shut down when on a call and would not reboot. The phone also would not charge. After using compressed air to blow out the charging port and the battery connection it still would not start. I then removed the memory card and it started. Since then every time I insert a memory card the phone will not boot.
Now fast forward to this morning and I realize that my stock android messaging app is refusing to open with the error code "process com.android.mss has stopped unexpectedly. Please try again"
I tried to clear the cache of both contacts and messaging but this option is greyed out.
I am now trying to find an app that can do a comprehensive backup of my data before I reset the phone.
Can anyone give me some advice as to how to solve these issues on the i9100? Any idea what is the most ideal application to do a complete backup to a PC? Of note is the fact that I have a lot of data in my text messages and in the app note everything. Everything else I can take care of my simply copying and pasting the files to my computer.
I also cannot seem to find where recordings done with the app Voice Recorder found on the site tokasiki are stored on the phone.
The phone is rooted and running stock android 2.3.4 baseband i9100UHKG4
Thanks in advance for your assistance.
Mezzi said:
Hey everyone my i9100 has been giving me a lot of issues over the past few months.
It all started in December when my phone shut down when on a call and would not reboot. The phone also would not charge. After using compressed air to blow out the charging port and the battery connection it still would not start. I then removed the memory card and it started. Since then every time I insert a memory card the phone will not boot.
Now fast forward to this morning and I realize that my stock android messaging app is refusing to open with the error code "process com.android.mss has stopped unexpectedly. Please try again"
I tried to clear the cache of both contacts and messaging but this option is greyed out.
I am now trying to find an app that can do a comprehensive backup of my data before I reset the phone.
Can anyone give me some advice as to how to solve these issues on the i9100? Any idea what is the most ideal application to do a complete backup to a PC? Of note is the fact that I have a lot of data in my text messages and in the app note everything. Everything else I can take care of my simply copying and pasting the files to my computer.
I also cannot seem to find where recordings done with the app Voice Recorder found on the site tokasiki are stored on the phone.
The phone is rooted and running stock android 2.3.4 baseband i9100UHKG4
Thanks in advance for your assistance.
Click to expand...
Click to collapse
Backup using Kies.. If u can run apps ur phone, backup everything using the app "super backup" and copy its folder alone into the pc.. It wil hav al the files..
Factory Reset ur phone later.
Upgrade the phone to Official to 4.1.2 JB using odin or upgrade any other Custom ROM and hopefully it wil work.. A friend o mine experienced a similar prob wit the memstick and the update helped. Maybe the ROM in it is corrupted somehow. Hope this helps u! Good luck
Hi dudders007 thanks for your reply I successfully updated to JB using Keis but the messaging app still wont open. This time the message is "Unfortunately messaging has stopped"
What could be the issue?
Probably you updated you phone without wiping. Try to downl from gp app sms backup and try to backup all sms to your gmail account with this app. And after that do a full wipe or factory reset but without wiping yours int memory.
Wysłane z mojego GT-I9100 przy użyciu Tapatalka

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