[Q] Phone "died" during the night - need help - Galaxy S III Q&A, Help & Troubleshooting

Hi guys,
Some time during the night, my phone seems to have a had a hickup and lost itself. I woke up to find the phone displaying the initial boot message ("Samsung Galaxy SIII GT-I9300") and then doing nothing. Tried taking out the battery and leaving it out for a while, booted into download mode, but the PC doesn't recognize it and the phone doesn't even display its version. Have had the battery out for an hour, but still no luck.
Anyone got any good ideas on how to get past this? I have not recently flashed it or anything. It's been working perfectly with the last flash for more than a month without me fiddling with it.
This is my work phone, so it's kind of urgent.
Cheers!

It sounds like the "half"sudden death :thumbdown:
Look at this thread:
http://forum.xda-developers.com/showthread.php?t=1993044
Gesendet von meinem GT-I9300 mit Tapatalk 2

Mystic-SGS said:
It sounds like the "half"sudden death :thumbdown:
Look at this thread:
http://forum.xda-developers.com/showthread.php?t=1993044
Gesendet von meinem GT-I9300 mit Tapatalk 2
Click to expand...
Click to collapse
Thanks,
I actually found that thread, but was hoping this was something else...Sucks having to send the phone away. Good thing is I might get a new one, and this one has had its' trips into the ground

Are you able to enter stock recovery or cwm?
Sent from my GT-I9300 using xda app-developers app

tiwas said:
Thanks,
I actually found that thread, but was hoping this was something else...Sucks having to send the phone away. Good thing is I might get a new one, and this one has had its' trips into the ground
Click to expand...
Click to collapse
Mine had same issue. Sent in last Friday, got it back today from Samsung SC. Replaced internal PBA board only.

kofiaa said:
Are you able to enter stock recovery or cwm?
Click to expand...
Click to collapse
Nope. USB is completely dead even in download/recovery mode :S
fylim said:
Mine had same issue. Sent in last Friday, got it back today from Samsung SC. Replaced internal PBA board only.
Click to expand...
Click to collapse
Sounds like that's what I need to do, too. Sent it in today and trying to live with my old HTC HD2
Thanks for all the help

tiwas said:
Nope. USB is completely dead even in download/recovery mode :S
Sounds like that's what I need to do, too. Sent it in today and trying to live with my old HTC HD2
Thanks for all the help
Click to expand...
Click to collapse
He means the phones recovery mode, and it's different to download, and is accessed with volume up home and power when you switch it on.
Sent from my GT-I9300 using xda premium

Related

Help Bricked

Phone got unplugged (stupid dog) while odin was loading. Now phone will not do anything wont power on at all. Any ideas what i can do ?
Battery pull...wait a few mins then insert battery and try to get into download mode. Sorry bud..
Sent from my SAMSUNG-SGH-I777 using XDA App
Find someone with a jig? Maybe on craigslist?
That's terrible I'm sorry.... You anywhere near Salem Oregon?
Sent from Tapatalk using my Samsung GT-I9100
Ouch! ..sounds like a hard brick, you may need to JTAG. Connexion25 does it. You can try download mode via jig. You can go to radio shack and make one or buy a nice tidy one already made.
Sent from my SAMSUNG-SGH-I777 using xda premium
Chris97038 said:
Phone got unplugged (stupid dog) while odin was loading. Now phone will not do anything wont power on at all. Any ideas what i can do ?
Click to expand...
Click to collapse
I thought I had this with my captivate. I found out it still powered on by turning it on in a dark room and noticed a faint glow. Then I was finally able to get it into download mode with a jig and reflashed
Sent from my SGH-I777 using Tapatalk
Chris97038 said:
Phone got unplugged (stupid dog) while odin was loading. Now phone will not do anything wont power on at all. Any ideas what i can do ?
Click to expand...
Click to collapse
What were you trying to load? Unless you were flashing something with bootloaders (WHY????), this should not have happened.

[Q] Will this Jig work for this Phone ?? If not what will ??

I recently purchased this Jig from Ebay and was wondering if anyone has any insight if this particular jig works on this Samsung Galaxy S3 Variant.
http://www.ebay.ca/itm/261046110410?ssPageName=STRK:MEWAX:IT&_trksid=p3984.m1423.l2649
Bought the phone in Canada and not to sure what to do ??? My phone is indefinitely Hard Bricked and not sure where to go from here ???? :S
Did you try going into download mode by down on the volume pad, home button and power button all together and holding it?
From what I've heard, it should.
smit1594 said:
Did you try going into download mode by down on the volume pad, home button and power button all together and holding it?
Click to expand...
Click to collapse
Yes, it is indefinitely Bricked ! Trust me my friend I have tried that many times already
It looks just like the one I have. It does get you into download mode.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
americasteam said:
It looks just like the one I have. It does get you into download mode.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
Thanks for confirming americasteam. I was worried It wasn't going to work and I had my doubts about getting my brand spanking new S3 back up and running
Cheers
americasteam said:
It looks just like the one I have. It does get you into download mode.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
Just to clarify things. My phone has a black screen and shows the QHUSB_DLOAD on my computer.
Will the Jig still get my phone into Download mode ???
the video says it resets the flash counter too.. is that right?
tillithz said:
the video says it resets the flash counter too.. is that right?
Click to expand...
Click to collapse
I think for the flash counter you need an app called TriangleAway....
The Jig I think would only be good to force your phone into DMode
Fuzz21 said:
I recently purchased this Jig from Ebay and was wondering if anyone has any insight if this particular jig works on this Samsung Galaxy S3 Variant.
http://www.ebay.ca/itm/261046110410?ssPageName=STRK:MEWAX:IT&_trksid=p3984.m1423.l2649
Bought the phone in Canada and not to sure what to do ??? My phone is indefinitely Hard Bricked and not sure where to go from here ???? :S
Click to expand...
Click to collapse
I was told by many people that the JIG will not work, I tried one and it didnt. I sent my bricked S3 to mobiletechvideos.com. They are the only ones who can fix fully bricked phones.
http://forum.xda-developers.com/showthread.php?t=1526600&highlight=titanium
This is the guy that makes them. He's on the forums.
http://forum.xda-developers.com/member.php?u=500006
I would contact him. Great guy.
tillithz said:
the video says it resets the flash counter too.. is that right?
Click to expand...
Click to collapse
On the GS3 the jig will only put you in download mode. It will NOT reset the flash counter as it did with earlier Samsung phones.
Sent from my A500 using Tapatalk 2

Keeps restarting and viberating

Any idea why all the sudden the galaxy note will randomly shut off completly and I have to use the power button to power it back on, sometimes it will sit there and viberate and I have to pull the battery. Its running stock ics. And YES ITS THE att note. I'm sending this with my international note
Sent from my GT-N7000 using xda premium
They pushed official ics to att note??? If not then its not stock ics :s
Sent from my SGH-I717D using Tapatalk
hyelton said:
Any idea why all the sudden the galaxy note will randomly shut off completly and I have to use the power button to power it back on, sometimes it will sit there and viberate and I have to pull the battery. Its running stock ics. And YES ITS THE att note. I'm sending this with my international note
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
I've been getting the problem a few days ago. It will randomly turn back on however it seems to not want to turn on. Using my backup phone atm...
Sent from my MB865 using xda premium
djxcee said:
I've been getting the problem a few days ago. It will randomly turn back on however it seems to not want to turn on. Using my backup phone atm...
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
Try a reset or reflash the rom your using. Ice hasn't been released yet officially for the note so you must be on one of the leaks. Try reflashing
Sent from my SAMSUNG-SGH-I717 using xda premium
nthknd said:
Try a reset or reflash the rom your using. Ice hasn't been released yet officially for the note so you must be on one of the leaks. Try reflashing
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
Problem is the phone automatically turns off in 10 secs every time even in download mode. I'll keep trying hopefully it will stick. Thanks for the tip though.
Sent from my MB865 using xda premium
djxcee said:
Problem is the phone automatically turns off in 10 secs every time even in download mode. I'll keep trying hopefully it will stick. Thanks for the tip though.
Sent from my MB865 using xda premi
Wow that's a new one in me. I thought read someplace that certain roms react this way if the battery get to low and you have to go into cwm and do a cache wipe I think. Sorry that all I got .
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
If phone is turning off in download mode I doubt it is the ROM installed. Have you tried swapping batteries?
Also the issue seems to ONLY HAPPEN WHEN MOVING THE PHONE! SO I dont think Its a doftware issue. I tried changing battries same issue. It stayed on all NIGHT last night. Then when I go to touch it this morning it restarts.
Sent from my GT-N7000 using xda premium
also ment to add the power button is acting weird like presses ive never made
hyelton said:
Also the issue seems to ONLY HAPPEN WHEN MOVING THE PHONE! SO I dont think Its a doftware issue. I tried changing battries same issue. It stayed on all NIGHT last night. Then when I go to touch it this morning it restarts.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
How about if you leave the charger plugged in? Hopefully you can get the opportunity to get it restored to stock and have it exchanged under warranty.
Edit: stuck power button maybe?
Agoattamer said:
How about if you leave the charger plugged in? Hopefully you can get the opportunity to get it restored to stock and have it exchanged under warranty.
Edit: stuck power button maybe?
Click to expand...
Click to collapse
It does it with charger too. But ONLY really does it while moving it
I CANT get it to even turn on now, It will viberate and show samsung and then shut off
I can get it into download mode for a sec and it will flash and turn off
The power button got mashed a little too hard.
If its store bought, its a warranty issue.
If its Craigslist or ebay you have to pull the whole thing apart and reseat the silver button in the case correctly and reassemble.
I've come across a few phones that have this defect.
Hey Ranger, notice you spend a lot of time in what I call the "trenches" in the Q&A and Gen sections providing assistance and guidance. Where I like to hang out and since I have the Note now...and still providing to the Infuse 4G community...
You seem to be a resourceful individual, sir.
Thanks Ranger!
I was just checking out your Bio -- impressive.
rangercaptain said:
I was just checking out your Bio -- impressive.
Click to expand...
Click to collapse
my wat?!?!
naa don't be sir...not worth the checking or impressiveness....
i just make lots and will continue to make them...mistakes...LOL
Thank you sir.
btw you impress me with your assistance in the threads, sir :good:
Maybe one of your cables inside is loose and disconnects when you move it? I would either take your phone apart yourself or take it to a shop to get it checked.
Sent from my GT-I9100 using xda app-developers app
It was bought over the phone in march, Im gonna call warrenty and deal with them tommrow, Cause last year when I had to call them the phone I had at the time would not turn on and they were telling me I needed to reset it lol
Lorenzinoo said:
Maybe one of your cables inside is loose and disconnects when you move it? I would either take your phone apart yourself or take it to a shop to get it checked.
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
but if the warranty is valid...I would not do this...well maybe I would, yea I prob would...LOL
but use the warranty road....
bigjoe2675 said:
but if the warranty is valid...I would not do this...well maybe I would, yea I prob would...LOL
but use the warranty road....
Click to expand...
Click to collapse
Yea, Im gonna go the warranty route. But Im afraid cause it has ICS on it, But I can keep it in download mode long enough to odin back to stock
hyelton said:
Yea, Im gonna go the warranty route. But Im afraid cause it has ICS on it, But I can keep it in download mode long enough to odin back to stock
Click to expand...
Click to collapse
ok if you can keep it long enough to odin have you tried that...and kill all, see if still restarting and vib...or if it keeps vibrating put it in your pocket...LOL
kidding there...
but yes I would odin and if you can do the count...

[Q] SGS3 Suddenly Died... What happened??

Hi there Folks....
My SGS3 Pebble Blue suddenly went dead. I leave my phone overnight with 17% battery charge, I dont remember well if the wifi was on, but in the morning it was completely dead, no button respond at all. Thinking that the battery has been emptied, i plug in the charger, but the phone doesnt respond, not even the LED nor the battery display that is charging. So, I leave it on the charger for a couple of hours, like 3 or 4 hours but still its dead.
My SGS3 is running at Omega ROM v34, everything is working fine before the incident, no lags, no system crashes. It is made in vietnam and I got it from a local network provider in Phillippines.
What can i possibly do to revive my SGS3? I could not send it to Samsung for warranty because, first it is running in custom firmware, next is warranty is completely void because i have already replaced my LCD Screen last month. I dropped my phone and the Screen was damaged so I ordered a screen replacement and I myself replaced the damaged screen.
Please help, I have no idea what happened....
Sounds like the S3 "Sudden Death" issue that was in the media some days ago (so the chance is high that it is a physical defect and you can't do much against it...).
Try a google "Galaxy S3 Sudden Death" search and you should get tons of informations about the issue. As far as i know Samsung Support repairs/replaces damaged devices without trouble.
Looks like they replace the mainboard on those damaged devices. Some people are saying that it might be some sort of planned obsolescence that kicks in to early.
That would also explain why Samsung is not talking about those issues at all and repairing/replacing damaged devices without further asking.
€dit:
Take look here for further informations: http://forum.xda-developers.com/showthread.php?t=1993044
77lupin77 said:
Hi there Folks....
My SGS3 Pebble Blue suddenly went dead. I leave my phone overnight with 17% battery charge, I dont remember well if the wifi was on, but in the morning it was completely dead, no button respond at all. Thinking that the battery has been emptied, i plug in the charger, but the phone doesnt respond, not even the LED nor the battery display that is charging. So, I leave it on the charger for a couple of hours, like 3 or 4 hours but still its dead.
My SGS3 is running at Omega ROM v34, everything is working fine before the incident, no lags, no system crashes. It is made in vietnam and I got it from a local network provider in Phillippines.
What can i possibly do to revive my SGS3? I could not send it to Samsung for warranty because, first it is running in custom firmware, next is warranty is completely void because i have already replaced my LCD Screen last month. I dropped my phone and the Screen was damaged so I ordered a screen replacement and I myself replaced the damaged screen.
Please help, I have no idea what happened....
Click to expand...
Click to collapse
Read the Sudden Death Thread first .
jje
Also post this in the s3 philippines thread. I been monitoring when this thing will start manifesting on our shores. You're the first one from philippines that reported this problem here or that I have read.
Sent from my Galaxy Nexus using Tapatalk 2
I highly suggest you just send it back to Globe/Smart and get a replacement xD
Sent from my GT-I9300 using xda premium
Unfortunately my S3 died on me as well on the eve of new year!
I'm waiting for the holidays to be over so I can send it to the Samsung service center.
Hopefully, they will cover the repairs with the warranty and they will not notice that my phone is rooted and running on custom software..
Sent from my Transformer TF101 using Tapatalk HD
Yup... I experience that too....its the motherboard issue... My phone is rooted.. Sent to samsung service centre... They replaced it.. No question asked..
Kamal rhaiyan
Singapore
Sent from my GT-I9300 using xda app-developers app
worry not my friend
if the mobo died, they won't ask questions about roms or root
it will be replaced right away
kinda sad samsung experiences thigs like these....
RorixRebel said:
worry not my friend
if the mobo died, they won't ask questions about roms or root
it will be replaced right away
kinda sad samsung experiences thigs like these....
Click to expand...
Click to collapse
Does it mean that my mobo died even if I can still boot in download mode?
Thank you!
Sent from my Transformer TF101 using Tapatalk HD
Yes... To double check... Go to download mode and see whether brand name ''i9300''is there... If no, pit partition messed up... Confirm motherboard dead..
Sent from my GT-I9300 using xda app-developers app
Kamal Rhaiyan said:
Yes... To double check... Go to download mode and see whether brand name ''i9300''is there... If no, pit partition messed up... Confirm motherboard dead..
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
wow. thanks for the info mate. it is indeed not showing the brand name. I'm going to the service center tomorrow. will keep u guys updated.
Its ok mate... Its only for few days... It doesn't take long to replace motherboard.
Cheers!
Sent from my GT-I9300 using xda app-developers app
All the best Buddy.
Sent from my GT-I9300 using xda premium
I am from MEXICO too, got my SIII from Sanborns, Nov 11, have you heard about more cases of sudden death in our country?
http://bgr.com/2013/01/02/samsung-galaxy-s-iii-fix-279600/
They acknowledge it.
Sent by GT-I9300 SuperNexus
Kamal Rhaiyan said:
Its ok mate... Its only for few days... It doesn't take long to replace motherboard.
Cheers!
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
IntenseTorture said:
All the best Buddy.
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
Have sent in the unit yesterday to the service center. They have checked the download mode and asked me if I did some rooting and I said no.
From the download mode they cannot see the product name but there is no custom binary download numbers too so they said it is covered by warranty and just this morning, I called them up to follow up and they said they already ordered a new motherboard. I asked again if there are no problems with regards to the warranty and they have confirmed that it is indeed covered. Hopefully, in a week I'll get the repaired unit
reycharlesconrad said:
Have sent in the unit yesterday to the service center. They have checked the download mode and asked me if I did some rooting and I said no.
From the download mode they cannot see the product name but there is no custom binary download numbers too so they said it is covered by warranty and just this morning, I called them up to follow up and they said they already ordered a new motherboard. I asked again if there are no problems with regards to the warranty and they have confirmed that it is indeed covered. Hopefully, in a week I'll get the repaired unit
Click to expand...
Click to collapse
So have you gotten your phone back yet? Which service center did you bring your unit to?

First hard brick? HELP!

I was trying to do an odin factory restore, everything looked as if it went ok. Green pass and all but no reboot on the phone. Im getting NOT a single thing from the device (no led, no screen, no downloading menu) but when plugged into the PC it recognizes something being connected and sounds off but odin won't find it either. These are the directions I followed http://www.sxtpdevelopers.com/showthread.php?t=237
after flashing I noticed up on the title it says SPH-I545 but it says for verizon. Any help would be appreciated. The battery should be about 60%.
Also possible first hard brick (sch-i545)
dnar56 said:
I was trying to do an odin factory restore, everything looked as if it went ok. Green pass and all but no reboot on the phone. Im getting NOT a single thing from the device (no led, no screen, no downloading menu) but when plugged into the PC it recognizes something being connected and sounds off but odin won't find it either. These are the directions I followed
after flashing I noticed up on the title it says SPH-I545 but it says for verizon. Any help would be appreciated. The battery should be about 60%.
Click to expand...
Click to collapse
I'm not exactly sure what happened to my s4. I had it rooted with the latest firmware and it was fine for days. Then I rebooted and identical symptoms described above. Please tell me....or rather us there is a way around this. Please PM me if need be. Thanks in advance.
dc
I was stock 4.2.2 unrooted
Sent from the Matrix
Is your phone a verizon phone? Have you tried doing a battery pull and then using the key combo to boot into odin/download mode?
Sent from my SCH-I545 using Tapatalk 2
yes verizon
dnar56 said:
I was trying to do an odin factory restore, everything looked as if it went ok. Green pass and all but no reboot on the phone. Im getting NOT a single thing from the device (no led, no screen, no downloading menu) but when plugged into the PC it recognizes something being connected and sounds off but odin won't find it either. These are the directions I followed
after flashing I noticed up on the title it says SPH-I545 but it says for verizon. Any help would be appreciated. The battery should be about 60%.
Click to expand...
Click to collapse
hexitnow said:
Is your phone a verizon phone? Have you tried doing a battery pull and then using the key combo to boot into odin/download mode?
Sent from my SCH-I545 using Tapatalk 2
Click to expand...
Click to collapse
Yes, I have been trying everything for hours now. I know this is only my second post, but Ive been doing this since the beginning. I have always received the help I needed via these forums, but clearly something has happened and I've soft bricked on many a droid phone and always found my way to a solution, but no lights, no vibration, yet when plugged into a computer, just as the first post mentions....it can tell a device was plugged in, but driver installation fails. I'm almost certain I hard bricked it and I'm very upset. I have an insurance policy that covers absolutely anything with a brand new device, but I have never filed a claim and can't afford to wait. I really messed up this time.....
dc
Same here! Never had any issues like this before, odd it happened to us both at the same time. Was your phone purchased used or new?
Sent from the Matrix
Brand new several months old from Verizon Dealer
dnar56 said:
Same here! Never had any issues like this before, odd it happened to us both at the same time. Was your phone purchased used or new?
Sent from the Matrix
Click to expand...
Click to collapse
Brand new several months old from Verizon Dealer. I never had a problem, worked like a charm always. Do you think there is a trick to get these bad boys operational again? All we need is for them to turn on and we can do the rest. I am so ticked off right now...
shot211
I hope so. Tomorrow I'm going to delete the drivers and see what happens. I read somewhere to disconnect from PC pull out battery, hold both volume buttons down insert battery then plug it into the PC while still holding the two buttons. That didn't work for me though
Sent from the Matrix
No suggestions anyone
Sent from the Matrix
dnar56 said:
No suggestions anyone
Sent from the Matrix
Click to expand...
Click to collapse
If you can not get into odinmode (download mode) or recovery, sounds like you are hard bricked and out of luck.
If you CAN get into odin mode, are you on Mdk or me7? Can use this method then. http://forum.xda-developers.com/showthread.php?t=2301259
Only other suggestion is to get the "kies" software and do an emergency update from there if it can recognize the device correctly.
From past experience when i bricked a previous smartphone, the end result was my computer would beep and recognize something was connecting, but never add it to devices would contiously beep on and off if i unplugged and plugged back in, and phone would not boot into any mode.
Damn. Thanks for the info.
Sent from the Matrix
Please try
http://www.samsung.com/us/kies/
You may want to try a jig:
http://item.mobileweb.ebay.com/viewitem?itemId=130901739957
Sent from my SCH-I545 using xda premium
ztkryan said:
You may want to try a jig:
http://item.mobileweb.ebay.com/viewitem?itemId=130901739957
Sent from my SCH-I545 using xda premium
Click to expand...
Click to collapse
States right at the bottom no jig will fix a hard bricked phone which is what it sounds like he has unfortunately. Pretty sure the only way to fix a hard bricked phone is jtag.
Sent from my SCH-I545 using Tapatalk 2
True but is it really a hard brick if the computer knows it is plugged in?
Sent from my SCH-I545 using xda premium
ztkryan said:
True but is it really a hard brick if the computer knows it is plugged in?
Sent from my SCH-I545 using xda premium
Click to expand...
Click to collapse
Yes and no haha. sometimes your pc will still make noise when you plug it in. Op google heimdall and give that a shot thats about the only thing I can think of. Never had to resort to it so cant confirm whether it works or not but its not like you have anything to lose at this point.
Sent from my SCH-I545 using Tapatalk 2
Tried kies but won't recognize the phone. I uninstalled the drivers now I get no notification from the computer. I'll try the other suggestion.
Sent from the Matrix
I appreciate the help
Sent from the Matrix
hexitnow said:
Yes and no haha. sometimes your pc will still make noise when you plug it in. Op google heimdall and give that a shot thats about the only thing I can think of. Never had to resort to it so cant confirm whether it works or not but its not like you have anything to lose at this point.
Sent from my SCH-I545 using Tapatalk 2
Click to expand...
Click to collapse
I don't think heimdall will work because I can't access download mode. To eBay she goes.
Sent from the Matrix
Like i said i havent used it personally only read about it but from what i read you dont have to be in download mode for heimdall. You can use it to flash the original bootloader and if it takes I think youll be able to then go into download mode and revive your phone.
Sent from my SCH-I545 using Tapatalk 2

Categories

Resources