[Q] SGS3 Suddenly Died... What happened?? - Galaxy S III Q&A, Help & Troubleshooting

Hi there Folks....
My SGS3 Pebble Blue suddenly went dead. I leave my phone overnight with 17% battery charge, I dont remember well if the wifi was on, but in the morning it was completely dead, no button respond at all. Thinking that the battery has been emptied, i plug in the charger, but the phone doesnt respond, not even the LED nor the battery display that is charging. So, I leave it on the charger for a couple of hours, like 3 or 4 hours but still its dead.
My SGS3 is running at Omega ROM v34, everything is working fine before the incident, no lags, no system crashes. It is made in vietnam and I got it from a local network provider in Phillippines.
What can i possibly do to revive my SGS3? I could not send it to Samsung for warranty because, first it is running in custom firmware, next is warranty is completely void because i have already replaced my LCD Screen last month. I dropped my phone and the Screen was damaged so I ordered a screen replacement and I myself replaced the damaged screen.
Please help, I have no idea what happened....

Sounds like the S3 "Sudden Death" issue that was in the media some days ago (so the chance is high that it is a physical defect and you can't do much against it...).
Try a google "Galaxy S3 Sudden Death" search and you should get tons of informations about the issue. As far as i know Samsung Support repairs/replaces damaged devices without trouble.
Looks like they replace the mainboard on those damaged devices. Some people are saying that it might be some sort of planned obsolescence that kicks in to early.
That would also explain why Samsung is not talking about those issues at all and repairing/replacing damaged devices without further asking.
€dit:
Take look here for further informations: http://forum.xda-developers.com/showthread.php?t=1993044

77lupin77 said:
Hi there Folks....
My SGS3 Pebble Blue suddenly went dead. I leave my phone overnight with 17% battery charge, I dont remember well if the wifi was on, but in the morning it was completely dead, no button respond at all. Thinking that the battery has been emptied, i plug in the charger, but the phone doesnt respond, not even the LED nor the battery display that is charging. So, I leave it on the charger for a couple of hours, like 3 or 4 hours but still its dead.
My SGS3 is running at Omega ROM v34, everything is working fine before the incident, no lags, no system crashes. It is made in vietnam and I got it from a local network provider in Phillippines.
What can i possibly do to revive my SGS3? I could not send it to Samsung for warranty because, first it is running in custom firmware, next is warranty is completely void because i have already replaced my LCD Screen last month. I dropped my phone and the Screen was damaged so I ordered a screen replacement and I myself replaced the damaged screen.
Please help, I have no idea what happened....
Click to expand...
Click to collapse
Read the Sudden Death Thread first .
jje

Also post this in the s3 philippines thread. I been monitoring when this thing will start manifesting on our shores. You're the first one from philippines that reported this problem here or that I have read.
Sent from my Galaxy Nexus using Tapatalk 2

I highly suggest you just send it back to Globe/Smart and get a replacement xD
Sent from my GT-I9300 using xda premium

Unfortunately my S3 died on me as well on the eve of new year!
I'm waiting for the holidays to be over so I can send it to the Samsung service center.
Hopefully, they will cover the repairs with the warranty and they will not notice that my phone is rooted and running on custom software..
Sent from my Transformer TF101 using Tapatalk HD

Yup... I experience that too....its the motherboard issue... My phone is rooted.. Sent to samsung service centre... They replaced it.. No question asked..
Kamal rhaiyan
Singapore
Sent from my GT-I9300 using xda app-developers app

worry not my friend
if the mobo died, they won't ask questions about roms or root
it will be replaced right away
kinda sad samsung experiences thigs like these....

RorixRebel said:
worry not my friend
if the mobo died, they won't ask questions about roms or root
it will be replaced right away
kinda sad samsung experiences thigs like these....
Click to expand...
Click to collapse
Does it mean that my mobo died even if I can still boot in download mode?
Thank you!
Sent from my Transformer TF101 using Tapatalk HD

Yes... To double check... Go to download mode and see whether brand name ''i9300''is there... If no, pit partition messed up... Confirm motherboard dead..
Sent from my GT-I9300 using xda app-developers app

Kamal Rhaiyan said:
Yes... To double check... Go to download mode and see whether brand name ''i9300''is there... If no, pit partition messed up... Confirm motherboard dead..
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
wow. thanks for the info mate. it is indeed not showing the brand name. I'm going to the service center tomorrow. will keep u guys updated.

Its ok mate... Its only for few days... It doesn't take long to replace motherboard.
Cheers!
Sent from my GT-I9300 using xda app-developers app

All the best Buddy.
Sent from my GT-I9300 using xda premium

I am from MEXICO too, got my SIII from Sanborns, Nov 11, have you heard about more cases of sudden death in our country?

http://bgr.com/2013/01/02/samsung-galaxy-s-iii-fix-279600/
They acknowledge it.
Sent by GT-I9300 SuperNexus

Kamal Rhaiyan said:
Its ok mate... Its only for few days... It doesn't take long to replace motherboard.
Cheers!
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
IntenseTorture said:
All the best Buddy.
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
Have sent in the unit yesterday to the service center. They have checked the download mode and asked me if I did some rooting and I said no.
From the download mode they cannot see the product name but there is no custom binary download numbers too so they said it is covered by warranty and just this morning, I called them up to follow up and they said they already ordered a new motherboard. I asked again if there are no problems with regards to the warranty and they have confirmed that it is indeed covered. Hopefully, in a week I'll get the repaired unit

reycharlesconrad said:
Have sent in the unit yesterday to the service center. They have checked the download mode and asked me if I did some rooting and I said no.
From the download mode they cannot see the product name but there is no custom binary download numbers too so they said it is covered by warranty and just this morning, I called them up to follow up and they said they already ordered a new motherboard. I asked again if there are no problems with regards to the warranty and they have confirmed that it is indeed covered. Hopefully, in a week I'll get the repaired unit
Click to expand...
Click to collapse
So have you gotten your phone back yet? Which service center did you bring your unit to?

Related

LG Warranty and bricked phones

I tried to flash my phone with LGMDP.exe and I've bricked it
I've tried all ways to make kdz recognise it with no success and the phone doesn't even enter in emergency mode...
So my sad question is: if I say to LG that I've bricked my phone with their official software during the last 2.3.3 italian updgrade (released this morning), will they repair my phone without making me pay money?
Thanks to all that will answer me
LG Italia services are dumb,so you can say it without problems. Also rooting and custom romming the phone doesn't void warranty.
Sent from my LG-P500 using XDA Premium App
Tell them that the phone has bricked during the update with the official tool. Generally LG accepts the warranty. Most probably they'll change the main board.
Just tell them that the phone was working at night and when you woke up it was like this. You don't need to mention the update. They'll change the board, quietly.
Are you sure it is bricked? No mode is working?
Sent from my LG-P500 using XDA App
@ciaox: haha ok
@kopchev: I just hope they'll repair it within one or two weeks...
Dr.Alani said:
Just tell them that the phone was working at night and when you woke up it was like this. You don't need to mention the update. They'll change the board, quietly.
Are you sure it is bricked? No mode is working?
Sent from my LG-P500 using XDA App
Click to expand...
Click to collapse
KDZ doesn't recognize the phone in any goddamn way... It doesn't go in Emergency Mode and I've tried to reinstall lg drivers a couple of times
Dr.Alani said:
Just tell them that the phone was working at night and when you woke up it was like this. You don't need to mention the update. They'll change the board, quietly.
Are you sure it is bricked? No mode is working?
Sent from my LG-P500 using XDA App
Click to expand...
Click to collapse
They could be: WTF? update lie is better,but I dunno if LG Italia replaces mainboard,maybe they will replace the whole phone
Sent from my LG-P500 using XDA Premium App
this is very funny because I want to kill my phone, it works poorly and the operator says otherwise, I have tried everything to kill him but I can't
anyone can help me? xD
gilberthcordova said:
this is very funny because I want to kill my phone, it works poorly and the operator says otherwise, I have tried everything to kill him but I can't
anyone can help me? xD
Click to expand...
Click to collapse
LOL use the russian exe and unplug your phone during the flash... Probably you will have a perfect brick
onlymeipse said:
LOL use the russian exe and unplug your phone during the flash... Probably you will have a perfect brick
Click to expand...
Click to collapse
Unplug than remove battery. That's the correct method to brick it.
4silvertooth said:
Unplug than remove battery. That's the correct method to brick it.
Click to expand...
Click to collapse
LOL it remembers a lot my procedure
BTW I've just taken my phone to an LG center near home and they belevied me... They will send the phone to LG and when it's fixed or changed I will take my new phone from the center... I just hope I'll get my phone before 24 of this month cause I'm leaving for a week
Mine was repaired within 3 days. I sent them on tuesday, the returned it to me on thursday. In the service log I saw that they ordered new mainboard on tuesday and received it on thursday. Very quick, which is not typical for Bulgaria
The assistence guy told me they would have fixed it in two weeks
onlymeipse said:
The assistence guy told me they would have fixed it in two weeks
Click to expand...
Click to collapse
I am in the same situation you was and tomorrow I'm going to bring my LG P500 to the LG Service Center.
How many days they took to repair the device? They had to replace the PCB or what?
Thank you in advance.
my phone also got bricked today.What happened was when i was updating in KDZ there was a error in update so i pulled the battery out of the phone and damn...BRICKED...!!!! nothing is working so far tried everything.
Is there a way to recover the Phone.????
They changed my PCB in just 3-4 hours.i am from india.
phone-LG P500
Rom-Stock GB
vikasb32 said:
They changed my PCB in just 3-4 hours.i am from india.
phone-LG P500
Rom-Stock GB
Click to expand...
Click to collapse
Did they charge you any money..??
will replacing PCB unbrick the phone,because today i have bricked and tommo for "Vibration not working" Service centre told they will replace the PCB
well i can say is most of lg original software which easily bricked our phones. twice my lg phone bricked due to the reason wanted to revert back to original software.
Sent from my HTC Sensation XE with Beats Audio using xda premium
Got PCB replaced in 2 hours.Service engineer didn't even ask a single question for phone not powering on.Thank god my P500 is revived.

Hard Brick (I Think)

Ok,
I took my phone back to complete stock last night using odin, this morning I wanted to update the phone so my kiddo could get the new market, after downloading kies and running the update the phone will not turn on at all. it does not show when I connect a charger and I cant get it to go into download mode. Any suggestions or is this phone now done?
http://forum.xda-developers.com/showthread.php?t=848737
I Tried this and it didn't work. I really believe my phone is completely dead!
So there is no sign of life at all? No leds or any backlight behind the screen? If not, then you are hardbricked. Kies is notorious for hardbricking phones.
You can call your carrier or Samsung and tell them your phone was bricked using THEIR software and see where that goes.
Sorry for your loss.
Nothing at all idk what they will say since I've had the phone since brand new
Sent from my SGH-T999 using xda premium
I'm on the phone with Samsung now let's see what they say
Sent from my SGH-T999 using xda premium
They are going to fix it for free!
Sent from my SGH-T999 using xda premium
TJEclipse said:
They are going to fix it for free!
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I had the exact problem you did. Tmobile sent me a replacement, and now I have a phone with no scratches or dings! :victory:
Well I've had mine since the day it came out, it it's out of warranty so t-mobile won't cover it, Samsung was not going to cover it at first but after it was said and done they decided to cover it since it was there software that bricked my phone
Sent from my SGH-T999 using xda premium
This happened to me awhile back! I called T-Mobile, but as I was out of warranty, no phone could be sent! Wish I would've seen this thread before I tossed it...

Samsung Galaxy Note Replacement Screen Purple

My dad cracked the screen on his Galaxy Note so I bought a replacement and replaced it. But when I turn the phone on the Samsung Galaxy Note logo turns from white to purple and everything after bootup has a purple tint to it. The weird thing is, if I boot up the phone with the old screen attached then replace the old one with the new one, while the phone is still on, the new one doesn't have purple tint to it. But if I reboot the phone with the new screen it turns purple again. I am not sure what to do. How can I fix this?
Get another replacement, there may be ways to fix it but you might as well just get new one because there could be more problems down the road
Sent from my SAMSUNG-SGH-I717 using xda premium
Display Drivers
android4545 said:
Get another replacement, there may be ways to fix it but you might as well just get new one because there could be more problems down the road
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
I can't really afford to pay another $250 for another replacement. Why does it work if I bootup with old screen then replace with new one while the phone is on? The phone must be detecting the new screen as something else and using the wrong display drivers or something. Can't I force it to use the right drivers?
Is it the right part from Samsung or is it a non OEM replacement?
And why did you steal my avatar!?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
keller.jeff said:
Is it the right part from Samsung or is it a non OEM replacement?
And why did you steal my avatar!?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
The LCD part # is AMS529HA01 which is the same part # as the original. It also has Samsung branding on the front as well as the ribbon cable. So it appears to be a OEM part. I did not get it from Samsung, I got it from smartphonebay.net, which says it is 100% OEM.
emerysteele said:
I can't really afford to pay another $250 for another replacement. Why does it work if I bootup with old screen then replace with new one while the phone is on? The phone must be detecting the new screen as something else and using the wrong display drivers or something. Can't I force it to use the right drivers?
Click to expand...
Click to collapse
Sorry thought it was a free replacement, are you running ics or gb?
Sent from my SAMSUNG-SGH-I717 using xda premium
android4545 said:
Sorry thought it was a free replacement, are you running ics or gb?
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
I upgraded it to ICS a few weeks ago.
i had a problem like that on an old phone it turned out to be the ribbon cable wasn't fully connected. i ended up putting a tiny piece of foam on the connector to hold it down real good once the phone was put back together.
I agree. It sounds like bad ribbon connection to some signal needed for boot detection.
I almost bought a $250 replacement when I cracked my glass. AT&T was no help. Samsung offered to fix it cheaper. $197.01 including parts, labor and shipping to and from Plano, TX.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
emerysteele said:
I upgraded it to ICS a few weeks ago.
Click to expand...
Click to collapse
If it's still happening I'd say it's a hardware problem because new software should fix any bugs
Sent from my SAMSUNG-SGH-I717 using xda premium
emerysteele said:
I can't really afford to pay another $250 for another replacement. Why does it work if I bootup with old screen then replace with new one while the phone is on? The phone must be detecting the new screen as something else and using the wrong display drivers or something. Can't I force it to use the right drivers?
Click to expand...
Click to collapse
A mate of mine is having the exact same issue as you. He brought his replacement screen off Ebay which was "claiming" 100% OEM. On boot the Samsung Galaxy Note logo stays white for a couple of seconds then turns a shade of purple. We did discover that if you install a GB rom the issue is resolved. In particular if a GB kernel is installed the issue goes away. Did you find a fix to your problem?
d1wepn said:
A mate of mine is having the exact same issue as you. He brought his replacement screen off Ebay which was "claiming" 100% OEM. On boot the Samsung Galaxy Note logo stays white for a couple of seconds then turns a shade of purple. We did discover that if you install a GB rom the issue is resolved. In particular if a GB kernel is installed the issue goes away. Did you find a fix to your problem?
Click to expand...
Click to collapse
I've got the exact same problem. I replaced the display on my N7000 and a few seconds after showing the logo it goes purple and stays that way. I installed a GB ROM and voila! No more purple. But I want to run a Jelly Bean ROM! This is driving me nuts!
Anyone found another solution yet?

Should I or shouldn't I

My s2 was acting weird like showing me charging when it was not charging. I searched through the forum and found out that it was the charging ports problem
Took a pin and just cleaned it and just moved pin inside
Now no problems
But should I give it to service center and try to replace the port using my warranty just to be sure it will never happen ?
My warranty gonna expire by December. Another problem is will they accept to change it cause there is no problem now :/
Sent from my GT-I9100 using xda app-developers app
rickslick said:
My s2 was acting weird like showing me charging when it was not charging. I searched through the forum and found out that it was the charging ports problem
Took a pin and just cleaned it and just moved pin inside
Now no problems
But should I give it to service center and try to replace the port using my warranty just to be sure it will never happen ?
My warranty gonna expire by December. Another problem is will they accept to change it cause there is no problem now :/
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
wait for some time and see if the problem re-occurs, if it then visit the service center for a replacement
Agree as above, only if it occurs again.

Help: sgs3 won't boot up.

I have recently purchased an s3 from someone but i'm having trouble with it.
I can only go into download mode and the bootscreen. Brought it to a repair centre and the verdict was that the phone has been rooted by the previous owner so warranty voided. Could be sent to samsung but it would cost me money.
Been reading certain posts here tried everything but still no luck.
Keep getting no partition. Partition unsuccesfull.
My s3 is not fully sds but half.
Kies won't recognize him and trying to install roms no such luck.
I just want to throw my phone away right about now.
The service at samsung is very ****ty pardon my saying so.
Sent from my GT-I9001 using xda premium
rayenvs said:
I have recently purchased an s3 from someone but i'm having trouble with it.
I can only go into download mode and the bootscreen. Brought it to a repair centre and the verdict was that the phone has been rooted by the previous owner so warranty voided. Could be sent to samsung but it would cost me money.
Been reading certain posts here tried everything but still no luck.
Keep getting no partition. Partition unsuccesfull.
My s3 is not fully sds but half.
Kies won't recognize him and trying to install roms no such luck.
I just want to throw my phone away right about now.
The service at samsung is very ****ty pardon my saying so.
Sent from my GT-I9001 using xda premium
Click to expand...
Click to collapse
Half SDS or full SDS both mean u will be replacing the motherboard to fix it as there is no other way and throwing the phone away would cost more than the replace
Maybe so but then it wouldn't be my problem anymore.
So pissed off at this moment. Never had this problem with iphone service centre. I love my samsung but starting to wander if i would step over to htc or sony
Sent from my GT-I9001 using xda premium
did you try flashing rom by checking re-partition in odin?

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