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Amazon App Store
I have been using the Amazon App store on my Gtablet since it first opened. Apps worked great. Recently all of my apps disappeared from the App store. I can no longer get updates. I contacted Amazon and was told on 3 seperate occasions that Amazon had a new filter in place to filter out Apps that the developer said did not work on your device. Well that is a lie. They filtered out all but about 8 apps that I bought. 40+ apps that worked perfectly like Angry Birds and Cut the Rope. What I suspect is that Amazon Filtered every device the developer did not know about. What developer can certify every single android device. The answer is none.
Has everyone else found this to be an issue? Has anyone determined a way to fool amazon into thinking you have a different tablet that amazon things runs most apps? I am not running a custom rom and see no need to but if it it fixes Amazon App store I am open to the issue. I was kind of waiting for a stable Honeycomb (preferably from Viewsonic).
Amazon did give me a credit for the Apps I have purchaced and all the apps I have purchaced are still on my device and work so my only real complaint with Amazon is "How can anyone ever trust them again".
I ran into the same problem on my stock Gtab (build 3588). So far, I've been successful at sideloading several missing "purchased" Amazon apps to the Gtab via my G2 using Titanium Backup. Obviously this is not a preferred long-term solution.
My next step is to try a new build.prop file as noted in thread 861044.
For reference, here's my current Amazon appstore count of "My Apps/All" on three different devices:
T-mo G2: 62
G Tablet: 8
T-mo TP2: 61
The Touch Pro 2 is running Project Android with an uncharged Italian prepaid SIM card, and for some reason, the only app missing is Age of Zombies (which for the most part, works fine on Gtab via sideload).
Amazon only half prevented
I have since found that while you cannot go to my apps and update them you can find the app in the store and it will indicate it needs to be updated. When you select update nothing happens. when you close down and start the store back up it installs the app.
I have also found that you can still buy apps even though you can never update them.
I also have about 60+ apps purchaced and only 8 that show up on my gtablet. The issue I have is I do not have another Android device.
This happened to me as well. I contacted amazon, but they were of no help. So I took what I know, and others experience with different apps and found the solution.
Go to settings, applications. Find Amazon app market, and wipe data and cache. Open the market back up, log in (you'll need to re-enter username and password) and tada your apps have returned.
edit:
another solutions would be to uninstall, and re-install the app market.
Yesterday morning, after downloading the free app of the day, I checked "my apps" and it said that I had only 11 new apps. When I selected "all" I saw 14 apps. After wiping data and cache, I now have 74 "new apps" and 115 "all" apps.
I described the problem to Amazon 2 times, and I still don't think they understood what I was saying. I tried telling them that I had an app (Grisly Manor) installed on my tablet, that I had downloaded for free from them. In the Amazon app, it no longer appeared in any of my lists. On the web version, it shows up as being "purchased" I have a receipt and all...but it no longer shows on my Amazon App interface.
each time they instructed me on how to open an app, or how to open the "all" page in "my apps."
They are morons, I'm just glad I figured it out on my own.
Worked great
I talked to Amazon a number of times and even more than that. Amazon told me that they had corrected their compatibility filter to only allow apps that were compatible with my device. They said incompatible devices were given to them from the developers. I told them that was a load of .... and there was no way developers verified every single device to say if it worked or not. I suspected that if what they said was true they were only allowing devices that the developer said worked and ours is probably long forgotten.
Some kind of corruption issue is a much better answer.
Thanks a lot.
noahbody said:
I talked to Amazon a number of times and even more than that. Amazon told me that they had corrected their compatibility filter to only allow apps that were compatible with my device. They said incompatible devices were given to them from the developers. I told them that was a load of .... and there was no way developers verified every single device to say if it worked or not. I suspected that if what they said was true they were only allowing devices that the developer said worked and ours is probably long forgotten.
Some kind of corruption issue is a much better answer.
Thanks a lot.
Click to expand...
Click to collapse
<bow> <bow>
glad I could help!
TJEvans said:
This happened to me as well. I contacted amazon, but they were of no help. So I took what I know, and others experience with different apps and found the solution.
Go to settings, applications. Find Amazon app market, and wipe data and cache. Open the market back up, log in (you'll need to re-enter username and password) and tada your apps have returned.
edit:
another solutions would be to uninstall, and re-install the app market.
Yesterday morning, after downloading the free app of the day, I checked "my apps" and it said that I had only 11 new apps. When I selected "all" I saw 14 apps. After wiping data and cache, I now have 74 "new apps" and 115 "all" apps.
I described the problem to Amazon 2 times, and I still don't think they understood what I was saying. I tried telling them that I had an app (Grisly Manor) installed on my tablet, that I had downloaded for free from them. In the Amazon app, it no longer appeared in any of my lists. On the web version, it shows up as being "purchased" I have a receipt and all...but it no longer shows on my Amazon App interface.
each time they instructed me on how to open an app, or how to open the "all" page in "my apps."
They are morons, I'm just glad I figured it out on my own.
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Click to collapse
Didn't work from me.
Clear cash and data, still no previously installed apps showing.
Uninstalled and re-downloaded and installed, still no apps.
Running stock 3558 with enhancements.
Is anyone else having a problem with Amazon App Store.
I still cannot find any apps compatible with Gtab.
Clearing Cache and Data fixed the issue for me
I am running the stock rom with all updates from viewsonic. When I cleared the data and cache in the Appstore all of my apps returned. It went from 8 to over 80.
It never prevented me from buying apps just seeing them in my apps and updating them. I have never had any issue with finding apps to buy including the free app of the day.
I'm using the stock os ... and in upgrading my Amazon market have now found that I can't access Amazon App Store any more. I'm told that (everything I try) is incompatible with my device. It used to work, though. Anyone have any ideas?
golfblogger said:
I'm using the stock os ... and in upgrading my Amazon market have now found that I can't access Amazon App Store any more. I'm told that (everything I try) is incompatible with my device. It used to work, though. Anyone have any ideas?
Click to expand...
Click to collapse
Here's the answer from Amazon:
Hello Al,
I am truly sorry about the troubles that you have been having. I have contacted our development team about this issue here about one week ago. They informed me that there was a increase devices that are not compatible with our apps, but they did not mean for it to take out almost everything for devices that clearly can handle the apps. They are working on getting it fixed but right now there is now estimated time for them to get this completed.
Thank you for your patients and look forward to seeing your soon.
Thank you for your recent inquiry. Did I solve your problem?
EPIC FAIL on Amazons part. On a side note, that was on a Froyo rom (calk+clemv6). I'm now on HC (GTabComb3.3) & Amazon work with it.
i an into this problem last week. Deleted the data and cache from the application itself, re-entered my login information, and everything was magically compatible again.
Go to Settings, applications, manage applications, all, find Amazon appstore, and delete cache, then delete data, force close it. Close settings, restart appstore. You'll need to provide login information again, and it shoul work.
Still getting Not Compatible message in Amazon Appstore
I have a Viewsonic G Tablet with the stock operating system, except I did repatition the sd card. When I loaded everything back up I saw that all of my apps were not in my account. At that time I was able to search manually and find and install them, but now I can't even do that. I tried loading the previous version of the appstore but the apps were still not in my account and when I found them it would redirect me to load them from my account, where they are not at. Has anyone found a way around this yet?
james222277 said:
I have a Viewsonic G Tablet with the stock operating system, except I did repatition the sd card. When I loaded everything back up I saw that all of my apps were not in my account. At that time I was able to search manually and find and install them, but now I can't even do that. I tried loading the previous version of the appstore but the apps were still not in my account and when I found them it would redirect me to load them from my account, where they are not at. Has anyone found a way around this yet?
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I've run into this as well. Amazon rebuilt their compatibility list at some point and the gTab is not listed as incompatible with nearly every app in the store. The reason your apps don't show up is that incompatible apps are filtered from search results, including your purchased apps. This restriction also seems to apply to the installer as well. Don't know any workarounds. I've already contacted Amazon on multiple occasions to bring this matter to their attention, but no action seems to have been taken.
TJEvans said:
i an into this problem last week. Deleted the data and cache from the application itself, re-entered my login information, and everything was magically compatible again.
Go to Settings, applications, manage applications, all, find Amazon appstore, and delete cache, then delete data, force close it. Close settings, restart appstore. You'll need to provide login information again, and it shoul work.
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Click to collapse
Worked for me, I was getting increasing numbers of incompatible notifications especially for the free app of the day.
Amazon should learn...
About the only thing that the Amazon market had going for it, other than FAoD, is that I didn't have to worry about apps not appearing in searches because someone didn't recognize my device. As a frequent ROM flasher on a number of android devices, it's a pain when a market search shows up nothing even when you know it's there.
Amazon shouldn't follow google in this. If anything, they can just post a disclaimer "This app is not compatible with your device, if you want to purchase it anyway, click here, waiving any liability if it crashes your device, and indicating that you understand that you won't get a refund if it doesn't work." Or even just give advanced users a flag in their profile to sign this disclaimer once and turn on the ability to download "incompatible" apps.
Sometimes I get error logging that's about it
Sent From Nexus 7 XDA Premium HD App
I've searched for collectively around 45 minutes, so if this has been fixed somewhere else, I apologize.
I've seen lots of threads mentioning this issue with varying causes, but here's the meat of the situation:
Through one means or another, usually Amazon App Store purchase or accidental force attach to Market/Play Store with Titanium backup, apps show up as purchased, but cannot be bought or installed. An error is given that states: 'The download of "app name" was declined because you haven't purchased it.'
Detaching said apps from Market/Play store with Titanium backup has worked for me for ONE paid app, (I think) but not others. Examples: NFS: Hot Pursuit worked, but Shadowgun, Soundhound: Infinity, Mixologist and others still show up as purchased. I've downgraded to earlier Market and detached, detached and cleared Market data and then rebooted, any number of combinations to no avail.
I contacted Play Store support, they said there's a special division working on this issue, and I received an email saying they'd contact me if they needed any details.
Thoughts, anyone? This is really glaring, and should be fixed.
same thing going on here, and i've donde the same, please share if they tell you something m8, this is really annoying and the 50% off is almost done LOL.
As of play store 3.5 this issue is dead
Sent from my SPH-D700 using XDA
Yesterday I finally rooted, and maybe picked a bad time... I've done 2c, 3a, wifi wipe, nandroid backup and flashed modem to UCKK6. And now the Play Store wants me to re-buy apps.
Play store knows of a similar issue, but I haven't found anything like this in the i777 forum, and maybe I just screwed up when re-entering my Google account after wiping. I've done everything possible with my Google account, including resetting the password, so i know the account works, at least. Am I missing the easy fix that everybody knows about? Any advice?
So your issue is its not showing the apps? Or its telling u u haven't bought the app
Sent from my SGH-I777 using Tapatalk
They (only a few, but still...) show as available to buy. I guess another question would be (now that I've purchased TIBU Pro) how to avoid this when I flash to ics?
Try loging into your Play Store from the computer and see if it tells you differently.. My experience with it in the past, it will show what you have brought when you log into the Play Store. Then you can do the option to have it re-install from there.
This isn't I777-specific - Google Play has been having issues lately.
It hasn't even scrolled off of the first page of Engadget Mobile yet.
http://www.engadget.com/2012/03/29/purchased-play-store-apps-gone-missing-googles-looking-into-it/
true i could never understand why they changed it to play store tho market seemed more stable
The worst part is that I'm not sure I have that known issue. I had the play store working properly (* at least it appeared to be working...) until root/wipe, which I did the day this issue appeared. **** luck or coincidence? Probably both...
Any other i777 users with this problem?
mgd76 said:
The worst part is that I'm not sure I have that known issue. I had the play store working properly (* at least it appeared to be working...) until root/wipe, which I did the day this issue appeared. **** luck or coincidence? Probably both...
Any other i777 users with this problem?
Click to expand...
Click to collapse
I had similar issues when I would use TiBu to restore, but instead of just doing apps, I did all apps and data - it would screw up the market links so it didn't know what I owned any more. Being careful to only restore missing apps + data has taken that problem away. And just rooting shouldn't have done it.
Unless you restored "wrong", I'd wait and see how well Google responds (they're not very good at it, sadly).
alacrify said:
I had similar issues when I would use TiBu to restore, but instead of just doing apps, I did all apps and data - it would screw up the market links so it didn't know what I owned any more. Being careful to only restore missing apps + data has taken that problem away. And just rooting shouldn't have done it.
Unless you restored "wrong", I'd wait and see how well Google responds (they're not very good at it, sadly).
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Thanks, but I didn't restore at all... I never bought TiBU before rooting (wouldn't have worked, right?) so that was the first thing I did after root. Then I noticed that my old apps had prices again. I thought I would be able to re-download them...
Sassibob, I want this resolved before I get my ice cream sandwich... Please hurry!
mgd76 said:
Yesterday I finally rooted, and maybe picked a bad time... I've done 2c, 3a, wifi wipe, nandroid backup and flashed modem to UCKK6. And now the Play Store wants me to re-buy apps.
Play store knows of a similar issue, but I haven't found anything like this in the i777 forum, and maybe I just screwed up when re-entering my Google account after wiping. I've done everything possible with my Google account, including resetting the password, so i know the account works, at least. Am I missing the easy fix that everybody knows about? Any advice?
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Click to collapse
did you ever get them working?
Not yet. Last time I checked, Google had the issue listed as recently fixed.
BeenAndroidized said:
Try loging into your Play Store from the computer and see if it tells you differently.. My experience with it in the past, it will show what you have brought when you log into the Play Store. Then you can do the option to have it re-install from there.
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Click to collapse
Good tip, found out that my whole Google account has a start date of March 29. Should be October 15th, or thereabouts. Of course, march 29th was root/wipe day, so maybe I failed reconnecting to Google? I've sent "feedback", but won't hold my breath...
Now that I see other i777 users are having issues like mine, I'm taking the jokes out of this thread title. Sassibob, Y U B USELESS?
PS. Help request form filled out, ticket # received. Still not holding my breath...
Patience. Sadly this is do to some issues with their account server. Submit your ticket and wait patently. Get a receipt from your email and attach it so they can find the old data and fix it.
Sent from my SGH-I777 using xda premium
I had this issue the other day, and the fact that I had the options to auto-restore app data from "the cloud" screwed with things badly. I turned that off, it warned me it was going to delete all device data from my dashboard. After that, it acted properly.
skatcat31 said:
Patience. Sadly this is do to some issues with their account server. Submit your ticket and wait patently. Get a receipt from your email and attach it so they can find the old data and fix it.
Sent from my SGH-I777 using xda premium
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Click to collapse
Patience is wearing thin... Greg from PlayStore support team has now referred me to this website. As far as I can tell, it's a closed loop, with NO help options if your issue isn't among the few they address. What next?
http://support.google.com/accounts/?hl=en
PS. All aspects of my google account have re-started on root/wipe day, including Gmail. No access to the email receipts or any other emails from before.
Sent Google Play support another message yesterday, saying I have receipts on my phone bills.
No reply.
Well, I finally got Google support (main, not play store) to look into this. I had created multiple Google accounts, and all is fixed. Except: they can't or won't link those accounts, so to get those apps back from scratch, I will always have to log in to both accounts.
I recently rooted (then un-rooted, long story) my Nexus 5x. After restoring my phone, I've noticed that if I do OK Google while in some apps, there's a message in the popup that says "search for something on (at sign)string/app_name" which seems to be a place holder for the actual app name. I never noticed this before restoring my phone. I attempted to reinstall the Google app but the issue persists.
Has anyone else seen this before? Any clues on how to fix it? Not really a huge issue, but it really bugs me.
If this is the wrong forum please let me know.
sounds like a bug in the app (typo in the code), as the "@" isn't used when referencing a string resource like that from Java.
can you post a screenshot? try updating to the latest version of the Google app and/or Google Play Services?
I just noticed this happen on my phone as well. I'm running Android 6.0 and updated the Play Store today. It seems to be an actual feature where you can search for a word on an installed app. E.g. fish on Facebook, cars or Pinterest. I tried this and it worked on a few apps but not everything. If this is actually a new feature and I'm not just confused that could explain the bugs. Since this happened to you a while back, maybe it was unlocked during root, kind of like the split screen Easter egg on 6.0?