[Q] Phone permanently locked - AT&T LG Optimus G

I bought an E970 on Ebay and when I tried to unlock the phone it did not accept the code. I used the code 2945 # * 970 # to enter in the SIM Unlock Process, and on the Network Lock option it says "this phone is permanently locked and can not be unlocked". Is there any way to reset this setting? Can I use a box to remove this setting, or reset the counters? Thank you

I contacted LG and they told me that only AT&T can restore the phone. Is that true?
Does anyone know how to resolve this?

Sounds like a SIM lock, meaning an unlock code was typed in like 6 times wrongly.... I am pretty sure it is just locked at that point. OR it is stolen..

Miguel_Martins said:
I contacted LG and they told me that only AT&T can restore the phone. Is that true?
Does anyone know how to resolve this?
Click to expand...
Click to collapse
I don't know much about this but I don't think that's true. SIM unlocking the phone doesn't happen over the networks so AT&T, other than having the correct code, doesn't have much to do with it. Also, nothing is permanent on the phone other than /system which requires root to change. I think you could solve your issue by factory resetting the phone. That should clear out what ever file or app is saying you are permanently blocked after incorrectly entering a code.
You could also try clearing data for certain apps that have to do with the SIM card and phone app. But I have no idea which ones and it could cause problems.
EDIT: I saw whoamanwtf's post. I have had my phone sim locked before and yes contacting the original carrier will get you the code. I thought you were talking about sim/network unlocking.

Joecascio2000 said:
I don't know much about this but I don't think that's true. SIM unlocking the phone doesn't happen over the networks so AT&T, other than having the correct code, doesn't have much to do with it. Also, nothing is permanent on the phone other than /system which requires root to change. I think you could solve your issue by factory resetting the phone. That should clear out what ever file or app is saying you are permanently blocked after incorrectly entering a code.
You could also try clearing data for certain apps that have to do with the SIM card and phone app. But I have no idea which ones and it could cause problems.
EDIT: I saw whoamanwtf's post. I have had my phone sim locked before and yes contacting the original carrier will get you the code. I thought you were talking about sim/network unlocking.
Click to expand...
Click to collapse
I am talking about SIM/network unlocking.
I bought the E970 while in the US, but I live overseas in Europe. I used the phone in the US with a AT&T Sim card, when I returned to my country in Europe I tried to unblock the phone so I could use it with Vodafone, but the code didn't work. The phone is already rooted and have the bootloader unblock all by me.
That's when I used the code 2945 # * 970 # to enter in the SIM Unlock Process, and on the Network Lock option it says "this phone is permanently locked and can not be unlocked".
The previous owner must have tried to unblock the phone using Internet codes, you can only insert 10 wrong codes, before the cellphone locks itself for good, meaning it stays blocked to AT&T. My question is does anyone know how to remove the setting of permanent locking? The phone works fine, but I cant change the SIM card to my carrier, it won't accept the SIM.
I was told that those kind of setting are in a different part of the phone, in dedicated chips and you need to use special tools like the SE tool box, or the Z3X box. But none of those boxes currently support this phone.
Does anyone know more about this? I really need to use the phone and I can't because my Vodafone SIM card is not accepted.

Would installing a custom ROM reset everything so you could try unlocking again?
Sent from my LG-E970 using xda app-developers app

Jank4AU said:
Would installing a custom ROM reset everything so you could try unlocking again?
Sent from my LG-E970 using xda app-developers app
Click to expand...
Click to collapse
This is just guessing, but no, I don't believe so.
This isn't a ROM issue.
The only thing that I can think of that MIGHT work is lgnpst... or maybe even the n4 conversion and then back to the stock OG.
The only reason I think that may work is it completely overwrites some partitions that are otherwise untouched by recovery/flashing/etc.
Mind you, the process is really dangerous and not supported by most of the devs (including those who pioneered it).
OP - either try and sell it for ~$100 and get another one... or try those methods since it doesn't do you much good atm.
Or go to the irc channel and see if the much much (much much much) more knowledgeable people in there know a fix.

Jank4AU said:
Would installing a custom ROM reset everything so you could try unlocking again?
Sent from my LG-E970 using xda app-developers app
Click to expand...
Click to collapse
I'm using the Base 0.7.3 with Nocturnal LE MOD
But the phone was already like this even with stock rom.

bleached45 said:
This is just guessing, but no, I don't believe so.
This isn't a ROM issue.
The only thing that I can think of that MIGHT work is lgnpst... or maybe even the n4 conversion and then back to the stock OG.
The only reason I think that may work is it completely overwrites some partitions that are otherwise untouched by recovery/flashing/etc.
Mind you, the process is really dangerous and not supported by most of the devs (including those who pioneered it).
OP - either try and sell it for ~$100 and get another one... or try those methods since it doesn't do you much good atm.
Or go to the irc channel and see if the much much (much much much) more knowledgeable people in there know a fix.
Click to expand...
Click to collapse
Where can I find the lgnpst?
Usually this kinda of problems can be solved using dedicated hardware/software, such as service and repair tools.
I'm sure LG have them, since they're the ones who made the phone, so it's a matter of time until someone makes a commercial repair tool.
I just need to know if someone as ever tried to read/write or at least located the EEPROM with the hard network lock.

Miguel_Martins said:
Where can I find the lgnpst?
Usually this kinda of problems can be solved using dedicated hardware/software, such as service and repair tools.
I'm sure LG have them, since they're the ones who made the phone, so it's a matter of time until someone makes a commercial repair tool.
I just need to know if someone as ever tried to read/write or at least located the EEPROM with the hard network lock.
Click to expand...
Click to collapse
You'll have to use the links here to get them from IRC, it is not allowed to be posted on XDA.
(I would ask somebody in there if it is even possible).
LINK.
But again, Idk if that will do the trick or not, it is the best chance though.

Does anyone ever tried to find were the phone saves the information about the sim card? Or about the carrier?
Maybe it's possible to fool the system.
Does anyone know where the information is written?
Does the phone uses a separate chip or is it in the internal memory?
Sorry about all the questions, I just want to understand why the sim lock can't be removed.
If AT&T can remove the lock, it's just a manner of finding were that information is.
The phone searches for the sim card only after booting, right?

Miguel_Martins said:
Does anyone ever tried to find were the phone saves the information about the sim card? Or about the carrier?
Maybe it's possible to fool the system.
Does anyone know where the information is written?
Does the phone uses a separate chip or is it in the internal memory?
Sorry about all the questions, I just want to understand why the sim lock can't be removed.
If AT&T can remove the lock, it's just a manner of finding were that information is.
The phone searches for the sim card only after booting, right?
Click to expand...
Click to collapse
LGNPST it and see if it fixes it. or like Bleached said, do the LGOG conversion then fastboot erase everything.

ChefAnt said:
LGNPST it and see if it fixes it. or like Bleached said, do the LGOG conversion then fastboot erase everything.
Click to expand...
Click to collapse
I believe I read that there are some partitions the conversion leaves intact.
So since you have to go the irc anyways to get lgnpst, I would ask them there if that would even fix your issue. If it won't they can save you from performing a few hours work and risky hacks.

bleached45 said:
I believe I read that there are some partitions the conversion leaves intact.
So since you have to go the irc anyways to get lgnpst, I would ask them there if that would even fix your issue. If it won't they can save you from performing a few hours work and risky hacks.
Click to expand...
Click to collapse
I flashed the original AT&T ROM using lgnpst and it's the same.
From the experience I have from old phones (especially Nokias) the permanent lock is written on a special chip.
Normally you need to use special software/hardware like the Z3X-Box or SE Tool Box.
They can repair almost everything on a phone, but right now they don't support the LGOG. I think it's because they're from Europe and E970 is America only.
Anyway I'm going to send the phone to America, maybe the guys at AT&T can repair the phone. But I have my doubts since I purchased the phone on Ebay and don't have any type of receipt. And if you permanently block your phone that's normally your fault, so they refuse to repair.

One thing you could try add a last ditch is to pull the battery by opening the case. Then factory reset and start over by root freegee.

Miguel_Martins said:
I bought an E970 on Ebay and when I tried to unlock the phone it did not accept the code. I used the code 2945 # * 970 # to enter in the SIM Unlock Process, and on the Network Lock option it says "this phone is permanently locked and can not be unlocked". Is there any way to reset this setting? Can I use a box to remove this setting, or reset the counters? Thank you
Click to expand...
Click to collapse
Are you solved problem. I have a same problem like you please help me.

cemilture said:
Are you solved problem. I have a same problem like you please help me.
Click to expand...
Click to collapse
I have the same problem, tried many thing sbut just can't seem to unlock it. When I put cm10 on it its asked for a code but the codes i bought doesn't work

bodson66 said:
I have the same problem, tried many thing sbut just can't seem to unlock it. When I put cm10 on it its asked for a code but the codes i bought doesn't work
Click to expand...
Click to collapse
Yes unlock code doesn't work.

cemilture said:
Yes unlock code doesn't work.
Click to expand...
Click to collapse
Before I put cyonogen mode on I could even get a prompt for the pin. This is very frustrating lol

Please help me. I have the same problem.

Related

[Q] Need help, bricked/nonworking WIFI after succesful sim-unlock

Hi guys,
i used a sim unlock code to unlock the ATT locked Atrix 4g, for use with a european sim card (mobitel, slovenia). it unlocked fine and i could call, but the wifi stopped working it just didnt scan/find or even connect to remembered wifis (home router), which worked perfectly before the unlock. so than i thought it might help to factory reset it, and now the problem persists and i cant even finish the wizard, cuz it wouldnt connect to the cellular (which we have 2g and 3g here) and the wifi has the same problems (so initially it finds all wlans, than after like a few secs it looses them all, i can turn off the wifi and turn it on again and the same thing happens). so i am wodering if anyone has any idea how i could rescue the phone ...
thanks in advance
ok guys i did a hard reset and put in a nonworking sim (doesnt connect to network) and i got the wifi back to working and managed to activate motoblur again. so after that ive put my working sim card in again (3g+ hsdpa+ able), and the wifi stops to work again/behaves the same as i described before. terrible ... anyone has an idea how to fix that ?
ok, more problems, now after ive put the working sim inside and the wifi stopped working, i tried with the nonworking sim (that wifi worked great before with), and the wifi isnt working with the sim it was working before either and even if i try without any sim it doesnt work... ill try with a third sim now and if it wont work ill hard reset it again
Same problem
I have the same exact issue. Anyone know what to do? I can't imagine that this is "bricked" because everything else works fine... thoughts?
where did you guys get the unlock code from?
Actually, I have a similar problem. After entering unlock code the phone accepts my SIM card, but I cannot activate 3G connection. GSM is working, try to call my other phone. APN settings are correct.
In the "hidden" settings menu (*#*#4636#*#*) I cannot chose between radio bands, but only the USA radio band.
Any ideas? Will I need to root it or even put a custom ROM (if it exists)?
So you guys used an unlock code from someone other than the carrier and are now having issues?
Wish I could help on this one. If you used an unlock code from someone other than the carrier, I would contact motorola support.
If you used a piece of software, I would wager that the software broke something and you might as well warranty return it for another.
Sent from my MB860 using XDA App
DarrellRaines said:
So you guys used an unlock code from someone other than the carrier and are now having issues?
Wish I could help on this one. If you used an unlock code from someone other than the carrier, I would contact motorola support.
If you used a piece of software, I would wager that the software broke something and you might as well warranty return it for another.
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
Don't be offended, but I don't think this is the case. AT&T locked their phone to their network with standard network code (as seen in many other phones for years) so that "alien" SIM card would not work. But, additionally, since the AT&T has some value added services on their data plan (like wifi tethering) they made some accommodations (read: locked parts of the android configuration).
I am not a developer, this is just my guess, but it seams sane and probable.
gogy22 said:
Don't be offended, but I don't think this is the case. AT&T locked their phone to their network with standard network code (as seen in many other phones for years) so that "alien" SIM card would not work. But, additionally, since the AT&T has some value added services on their data plan (like wifi tethering) they made some accommodations (read: locked parts of the android configuration).
I am not a developer, this is just my guess, but it seams sane and probable.
Click to expand...
Click to collapse
No offense taken. This is why I asked about a program. Using an unauthorized code to unlock it may over write a.setting or file. Its also possible that someone broke something using adb.
Best solution, warranty it and try again
Sent from my MB860 using XDA App
ok. anyone with unlocked phone has a wifi problems besides these 2 nice people ?
I don't have a WiFi problem, I have a 3G problem
Sent from my HTC Desire using XDA App
gogy22 said:
I don't have a WiFi problem, I have a 3G problem
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
Sent from my HTC Desire using XDA .....
can you guys tell us what website you use to get your unlock codes from so we can avoid them? thanks
man.. this forum is dead.
even the OP stopped coming here to check his post :/
Based on your replies, I'm guessing you've never unlocked a phone before...
Unlocking a phone to be used for a different carrier affects nothing else but the ability to only use the SIM Card of the carrier you bought the phone from.
To unlock a carrier-locked Motorola phone, you simply need a "Network Unlock PIN" which is an 8 or 16 digit code that you enter to unlock the phone to any network. There is no software installation ivolved in the process.
A 3G issue will occur when your carrier doesn't support the 3G bands that the Atrix supports. Which would be: 850/1900/2100. If your carrier doesn't use any of these bands for their 3G network, then of course you are going to have 3G issues.
The Wi-Fi problem that the OP is having may be as simple as him having an antenna QA issue. But it could never be the Unlock Code.
Unlocking your phone and using another carrier other than AT&T has nothing to do with Wi-Fi issues...
DarrellRaines said:
So you guys used an unlock code from someone other than the carrier and are now having issues?
Wish I could help on this one. If you used an unlock code from someone other than the carrier, I would contact motorola support.
If you used a piece of software, I would wager that the software broke something and you might as well warranty return it for another.
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
DarrellRaines said:
No offense taken. This is why I asked about a program. Using an unauthorized code to unlock it may over write a.setting or file. Its also possible that someone broke something using adb.
Best solution, warranty it and try again
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
Beach_Head said:
The Wi-Fi problem that the OP is having may be as simple as him having an antenna QA issue. But it could never be the Unlock Code.
Unlocking your phone and using another carrier other than AT&T has nothing to do with Wi-Fi issues...
Click to expand...
Click to collapse
I got my unlock code from cellunlock.net. It unlocked my phone just fine. Don't use that as a reason to avoid cellunlock.net. Unlocking is unlocking.
I have swapped back and forth between my prepaid sim and My AT&T SIM about 5 times so far.
WiFi disconnects almost immediately when I try to connect with my prepaid sim inserted, but I can make calls. (Atrix also displays H+, which can't be right)
With my AT&T sim everything works fine, solid as a rock.
I may do a factory reset to test things, but I have a feeling it has something to do with drivers or the network stack on the atrix, or perhaps because my prepaid sim has no data plan. It certainly isn't a hardware problem with the antenna. I am afraid to do a factory reset on the atrix while I am out of the country, considering that it requires network access to unlock itself.
To the original poster:
When you put a non-connected SIM into the phone, if you do a power reset again, the wifi comes back up solid again.
Also, is there some way we can request a merge of these two threads?
http://forum.xda-developers.com/showthread.php?t=986499
how come only you 2 have this problem ? do you 2 live in the same country ?
this is really surprising :/
It really is quite weird...
ll_l_x_l_ll said:
how come only you 2 have this problem ? do you 2 live in the same country ?
this is really surprising :/
Click to expand...
Click to collapse
I was merely suggesting that it could be a multitude of things, but never the unlocking code or the process of unlocking itself.
Also, it can't be your SIM because your SIM has nothing to do with Wi-Fi. If we were talking about GSM and 3G then SIM cards come into play. Other than that, no way.
Have you tried using the phone without a SIM? Do you get the same problems?
wstutt said:
It certainly isn't a hardware problem with the antenna. I am afraid to do a factory reset on the atrix while I am out of the country, considering that it requires network access to unlock itself.
To the original poster:
When you put a non-connected SIM into the phone, if you do a power reset again, the wifi comes back up solid again.
Also, is there some way we can request a merge of these two threads?
http://forum.xda-developers.com/showthread.php?t=986499
Click to expand...
Click to collapse
Beach_Head said:
I was merely suggesting that it could be a multitude of things, but never the unlocking code or the process of unlocking itself.
Also, it can't be your SIM because your SIM has nothing to do with Wi-Fi. If we were talking about GSM and 3G then SIM cards come into play. Other than that, no way.
Have you tried using the phone without a SIM? Do you get the same problems?
Click to expand...
Click to collapse
I agree that it has nothing to do with the SIM or unlocking.
I just tested. I get the same problem with no SIM inserted. Screw it.. doing a factory reset and seeing what happens.
Edit:
Still does the same thing. But now I have to re-activate app sideloading.
Also, you can reactivate over wifi, which is nice.

[Q] How do I unlock my phone?

I've got the Gingerbread bootloader, Passion ICS, and I'm (obviously) rooted... Everything on here that I've searched said I should be unlocked, but when I gave the Vibrant to my AT&T bound friend, it doesn't detect her network (or even that the sim card is in the phone, for that matter.
The phone works fine with T-Mobile, and her sim card works alright in my G2X, but could someone clarify what's going on here?
If you call or email T-Mobile they should send you the unlock code.
There's other apps/hacks to unlock bit of a hassle but T-Mobile sent unlock for me quick. Bought phone used too, they don't seem to care much about T-Mobile account or not.
Sent from my GT-I9000 using XDA App
trailblazerz11 said:
If you call or email T-Mobile they should send you the unlock code.
There's other apps/hacks to unlock bit of a hassle but T-Mobile sent unlock for me quick. Bought phone used too, they don't seem to care much about T-Mobile account or not.
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
You see, my other AT&T friend had it while it was rooted with Trigger rom on it, and it worked fine for him. I'm thinking it's the bootloader that re-locked it, but I may not know what the hell I'm talking about.
Get "Galaxy s unlock" app by helroz from market. Works every time.
gun said:
Get "Galaxy s unlock" app by helroz from market. Works every time.
Click to expand...
Click to collapse
Still didn't work.
--Disregard. How do I check if it's unlocked? *#SIMLOCK# doesn't bring up anything.
Rooting, GB bootloader and ROMs, shoudl have no impact on whether or not you are unlocked, IIRC correctly. Use the Galaxy S Unlock from the market. Run it (correctly) and don't freak out about the black screen. It's only like that for less than a minute. Once it is done and rebooted, let your phone settle down.
Go into your dialer and punch in these *#7465625#
It will give 4 items. You want the top (Network Lock) to be OFF. If it is, then you are unlocked.
Don't rule out the fact that your friends ATT card might be bad or s/he might need a new one.
1. Yes, I have run said app correctly. The first time, I didn't have busybox, but I ran it again with it.
2. *#SIMLOCK# is the same as what you typed, it doesn't bring up the menu, though.
3. Her SIM isn't bad, if you read the OP, you'd know that it works in my G2X (what I didn't mention is that she has her own phone which it works in completely fine, as well.
Mostly, what I want to know now is why *#SIMLOCK# does nothing.
Strange. There is a manual way to unlock it using ADB, but it is pretty intricate with high probability of errors.
I would suggest just calling T-Mo and getting them to give you the unlock code, especially if the apps didn't work for you.
Let me know if you want me to give you the link to the manual way to unlock. Will take me some time to find b/c it isn't in the Vibrant forums at all.
I didn't say it didn't work. I don't have another company's sim to test it with, and *#7465625# doesn't bring up the menu, so I can't check it.
FishyOfYou said:
Still didn't work.
--Disregard. How do I check if it's rooted? *#SIMLOCK# doesn't bring up anything.
Click to expand...
Click to collapse
FishyOfYou said:
I didn't say it didn't work. I don't have another company's sim to test it with, and *#7465625# doesn't bring up the menu, so I can't check it.
Click to expand...
Click to collapse
I must have missed that Disregard. Odd that the code won't bring up the menu, though. Do you still need to know if you are rooted though? If the Galaxy S Unlock worked (or even the fact that you could run it at all) then you are rooted. Did you grant it SU permission? If so, there is your answer.
Do you need anything else on this other than someone else's non-TMo sim card?
FishyOfYou said:
I didn't say it didn't work. I don't have another company's sim to test it with, and *#7465625# doesn't bring up the menu, so I can't check it.
Click to expand...
Click to collapse
Go to network operators in settings. If AT&T is detected you should be unlocked.
Sent from my T959 using XDA App
Very strange. It shows that on the phone, but still doesn't get signal with her Sim card in. I'll research some more, and if any of you have theories, feel free to post them.
Woodrube said:
I must have missed that Disregard. Odd that the code won't bring up the menu, though. Do you still need to know if you are rooted though? If the Galaxy S Unlock worked (or even the fact that you could run it at all) then you are rooted. Did you grant it SU permission? If so, there is your answer.
Click to expand...
Click to collapse
I didn't mean rooted xD sorry, I meant unlocked. It was 3AM and I still hadn't slept.
I have an idea. Maybe you need to set another set of APNs for ATT. Just a shot but Google ATTs apns and the go into settings>mobile network blah blah APN. Hit menu and add new, the put in what you Googled and don't forget to hit save. Back out and tick the ATT one and see if that works.
Worth a shot.
Thanks, I'll give that a try when I visit my friend again.
Thanks guys, it works now
Can you post your steps Please, I have the same situation and it does not work. I also have the Tmobile unlock code but their provided procedure was not work in ICS passion.
just fyi , I have the vibrant , no longer active on tmo , my worked changed to att , so i thought hell why not.
I rooted using superone click ,
I put the ATT sim card in ,
I dl'ed "Galaxy S Unlocker from market" by DaGentooBoy
I ran it and got error , dl'ed the "pro" version
I ran it and boom , worked like a charm , now phone works on ATT just fine.
I hope that helps someone
tried other methods first , but kept getting permission errors
While you had tried to find out , was simcard in your phone? so this one Galaxy S Unlocker from market worked for you?
thanks

Possible GSM use on XT1526? Flashed TextNow Moto E with USC ROM - no success..

To be clear, I have absolutely no idea what I'm doing, and no experience whatsoever with any of this.
Over 12 hours of research I managed to unlock the bootloader, root, and flash my TextNow Moto E with a stock US Cellular ROM. Everything worked fine.
What are the next steps to take, if any? Is it possible to even use a GSM network on this phone? I have an active T-Mobile sim card that the phone simply will not accept. I get a "no sim found" notification.
I attempted this with no success.
To start, su command would not work.
This worked for me on the XT1529, but it might work on the XT1526 as well since they're both LTE/CDMA devices:
root, open /system/build.prop, add the following line to the end: ro.telephony.default_network=10
save, make sure the permissions are still 0644, reboot.
When you check *#*#4636#*#* it should be in LTE/GSM/CDMA mode, and in Settings > Mobile Network it should say "Global".
xtermmin said:
This worked for me on the XT1529, but it might work on the XT1526 as well since they're both LTE/CDMA devices:
root, open /system/build.prop, add the following line to the end: ro.telephony.default_network=10
save, make sure the permissions are still 0644, reboot.
When you check *#*#4636#*#* it should be in LTE/GSM/CDMA mode, and in Settings > Mobile Network it should say "Global".
Click to expand...
Click to collapse
This didn't work. I ended up experimenting more and softbricked my phone, got stuck in a boot loop. Through curiosity I ended up flashing the phone with a stock xt1527 rom. SIM now recognized as a non supported sim, so that's nice. Still doesn't work.
I cannot post links to screens as a new user, but if you happen to want to see them, message me and I'll link them from my dropbox.
I ended up ordering an unlocked xt1527 last night. However, I would still like to figure this out. Would I perhaps have to flash the modem?
akaholik said:
This didn't work. I ended up experimenting more and softbricked my phone, got stuck in a boot loop. Through curiosity I ended up flashing the phone with a stock xt1527 rom. SIM now recognized as a non supported sim, so that's nice. Still doesn't work.
I cannot post links to screens as a new user, but if you happen to want to see them, message me and I'll link them from my dropbox.
I ended up ordering an unlocked xt1527 last night. However, I would still like to figure this out. Would I perhaps have to flash the modem?
Click to expand...
Click to collapse
You could try the procedure posted in this thread if you haven't already, assuming your still on the xt1527 rom:
http://forum.xda-developers.com/moto-e-2015/general/how-to-verizon-moto-e-2015-gsm-network-t3098953
hydroman202 said:
You could try the procedure posted in this thread if you haven't already, assuming your still on the xt1527 rom:
http://forum.xda-developers.com/moto-e-2015/general/how-to-verizon-moto-e-2015-gsm-network-t3098953
Click to expand...
Click to collapse
Just tested this - not working. This is a really maddening scenario
I contacted sprint and gave them the IMEI - they tell me that this phone can indeed be unlocked (xt1526), but I would have to do it through TextNow. I've searched for ways to bring up the SIM unlock prompt, but it simply doesn't show up with any of the methods found. :s
akaholik said:
I contacted sprint and gave them the IMEI - they tell me that this phone can indeed be unlocked (xt1526), but I would have to do it through TextNow. I've searched for ways to bring up the SIM unlock prompt, but it simply doesn't show up with any of the methods found. :s
Click to expand...
Click to collapse
I am also having problems finding this menu. I wish there was an easy way to access it, but unfortunately, sprint has made it rather difficult.
hydroman202 said:
I am also having problems finding this menu. I wish there was an easy way to access it, but unfortunately, sprint has made it rather difficult.
Click to expand...
Click to collapse
I still have my sprint model as well, and have the MSL code. But I have also never found a way to enter it for unlock. I've tried using active ATT and VZW SIMs, and also tried flashing the USC modem on it - still works on sprint / ringplus, but also still won't acknowledge ATT or VZW SIMs.
Sent from my XT1526 using Tapatalk
dandrumheller said:
I still have my sprint model as well, and have the MSL code. But I have also never found a way to enter it for unlock. I've tried using active ATT and VZW SIMs, and also tried flashing the USC modem on it - still works on sprint / ringplus, but also still won't acknowledge ATT or VZW SIMs.
Sent from my XT1526 using Tapatalk
Click to expand...
Click to collapse
I don't know for sure, but i did read in another place on here somewhere about an "embedded card" that sprint put in another phone. I wonder if that is the case with this one? If not, all i can really think of is that there is something in place that motorola made specifically for the sprint model. We know its not modem related, so it must be somewhere else, in the NAM, or something like that. One thing i did accomplish was to get another bar, (it had no signal and looked like an outline, but it was there), show up by editing the build prop with a specific line and then rebooting. Odd thing is, its the same thing that showed up when i attemped to flash another stock firmware. The firmware i flashed was for the xt1526, retail us. Which leads me to think it might be a band issue, as someone else mentioned in another thread on here somewhere. I mean, it would make sense with the no signal and everything. Sorry for the long post, just thinking out loud i guess.
hydroman202 said:
I don't know for sure, but i did read in another place on here somewhere about an "embedded card" that sprint put in another phone. I wonder if that is the case with this one? If not, all i can really think of is that there is something in place that motorola made specifically for the sprint model. We know its not modem related, so it must be somewhere else, in the NAM, or something like that. One thing i did accomplish was to get another bar, (it had no signal and looked like an outline, but it was there), show up by editing the build prop with a specific line and then rebooting. Odd thing is, its the same thing that showed up when i attemped to flash another stock firmware. The firmware i flashed was for the xt1526, retail us. Which leads me to think it might be a band issue, as someone else mentioned in another thread on here somewhere. I mean, it would make sense with the no signal and everything. Sorry for the long post, just thinking out loud i guess.
Click to expand...
Click to collapse
Yes, I'm hoping there is a fix somehow. I'm ok to use the phone on WiFi, but it is otherwise useless to me. I'd like to have a backup phone in case my first Moto E dies, they are really rugged. I have experimented all day without success. Experimenting with build.prop does nothing. I export the build.prop text and post it just for reference, if anyone cares to play with it.
hydroman202 said:
I don't know for sure, but i did read in another place on here somewhere about an "embedded card" that sprint put in another phone. I wonder if that is the case with this one? If not, all i can really think of is that there is something in place that motorola made specifically for the sprint model. We know its not modem related, so it must be somewhere else, in the NAM, or something like that. One thing i did accomplish was to get another bar, (it had no signal and looked like an outline, but it was there), show up by editing the build prop with a specific line and then rebooting. Odd thing is, its the same thing that showed up when i attemped to flash another stock firmware. The firmware i flashed was for the xt1526, retail us. Which leads me to think it might be a band issue, as someone else mentioned in another thread on here somewhere. I mean, it would make sense with the no signal and everything. Sorry for the long post, just thinking out loud i guess.
Click to expand...
Click to collapse
its not an embedded card in the textnow wireless version as ive taken the sim card out of mine. The S3 was an imbedded card, but not this device. Im also searching for a method to sim unlock this little bugger. Ill let you know what i find out
youdoofus said:
its not an embedded card in the textnow wireless version as ive taken the sim card out of mine. The S3 was an imbedded card, but not this device. Im also searching for a method to sim unlock this little bugger. Ill let you know what i find out
Click to expand...
Click to collapse
I talked to Sprint - they told me TextNow has to SIM unlock the device. I talked to TextNow - They told me the device IS SIM unlocked. So, there's that if anybody is wondering. I've almost abandoned this experiment, but it's still in the back of my mind. In other news - the new Moto E 2015 I received has a yellowed display. 2/3 brand new Motorola devices I received had display issues. Excellent phones, poor quality control it seems.
akaholik said:
I talked to Sprint - they told me TextNow has to SIM unlock the device. I talked to TextNow - They told me the device IS SIM unlocked. So, there's that if anybody is wondering. I've almost abandoned this experiment, but it's still in the back of my mind. In other news - the new Moto E 2015 I received has a yellowed display. 2/3 brand new Motorola devices I received had display issues. Excellent phones, poor quality control it seems.
Click to expand...
Click to collapse
i got my E2015 from textnow for $10 as a refurb and its solid as a rock so far. I stumbled upon this thread and it looks promising, but im at work and we use citrix clients and not actual computers so i cant run it here, but ill give it a whirl when i get home. I do also believe that its GSM unlocked
Trying to make my XT1526 (Boost stock ROM) work with GSM, and got stuck on something weird. Inserted a SIM card from China Mobile, changed the network mode to "Global" and turned on roaming, after a while it got successfully registered on T-Mobile network, both voice and data. Yet, when I inserted a T-Mobile SIM card, the phone gave an "Invalid SIM card" error, and simply refused to connect. Thought it might be an issue with APN setting, but I couldn't manually add the T-Mo APN to the phone (in fact it wouldn't take any APN).
I think the phone's hardware is capable of LTE/CDMA/GSM. It's a just matter of figuring out the right configuration.
ck9068 said:
Trying to make my XT1526 (Boost stock ROM) work with GSM, and got stuck on something weird. Inserted a SIM card from China Mobile, changed the network mode to "Global" and turned on roaming, after a while it got successfully registered on T-Mobile network, both voice and data. Yet, when I inserted a T-Mobile SIM card, the phone gave an "Invalid SIM card" error, and simply refused to connect. Thought it might be an issue with APN setting, but I couldn't manually add the T-Mo APN to the phone (in fact it wouldn't take any APN).
I think the phone's hardware is capable of LTE/CDMA/GSM. It's a just matter of figuring out the right configuration.
Click to expand...
Click to collapse
thats a DSU issue. Domestic sim unlock can be tricky
youdoofus said:
thats a DSU issue. Domestic sim unlock can be tricky
Click to expand...
Click to collapse
Why so tricky? Why? I am truly of no help, I just started the thread. Learning as I go...funny thing. Upon flashing again with the xt1527, and flashing the modem with a different modem software, the phone still shows to be a sprint modem software.
I wonder if the "fastboot oem config carrier" option would do any good?
DSU is tricky because it involved modifying the NV values thats buried in the radio software and it has a similar access issue to SU. I have (among many others) a Sprint S5 (G900P) and achieving DSU on it was the work of some SERIOUS developers. The config carrier might be of some help, but i havent delved into it yet, and im not sure if id fully understand what it means anyways. Additionally, Moto devices are tricky period. I had 2 Razrs (one xt 912 and one xt910), one of them was GSM unlockable and the other wasnt. Motorola mobile phone division has also changed hands recently, so its direction has also changed. Basically, whats needed here is either a ton of forum scouring or a developer to actually pay attention to this device, or a bit of both

[Factory Data Reset disabled by Kill Switch] Noob trying to unlock bootloader. Very Confused.

Hi! Thanks for stopping by. So, I bought a V30 VS996 from Ebay. It was carrier locked to verizon, so I thought I'd try to unlock the bootloader on it. and was thinking the whole process would be pretty simple...
I'm now dozens of pages into reading, and honestly, now I'm a bit lost.
I'm on capped internet and have 100kbps downloads right now, so downloading any new files is a bit painful. So I'm hoping someone can just tell me what to do here... I'm afraid to brick my phone... Anyways the situation:
Downloaded and installed LGUP from one of the guides here, flashed US99820h_00_0318.kdz onto the phone, and was caught in a reboot loop. When trying to do the '"Hard Reset" part of the process, I was met with a Factory Data Reset Disabled by Kill Switch screen.
So I have this reboot loop situation, and somehow have now managed to get the phone into USB Firmware Update Mode (this feels like a major victory).
Can anybody tell me which firmware to flash onto the phone to make the phone work again, and point me to a ''dummies' guide? Youtube etc; so I can try doing the whole process again? Do I need to flash this with VS firmware not US firmware or something? ZZZ... maybe I'm just too old and stupid to tangle with phone unlocks now...
Hopefully this all makes sense, and I'm giving the right information...
Thanks in advance for any help!
P.S. I'm in New Zealand, not the US if this matters at all...
"Carrier Locked" is different from "Bootloader locked". Carrier locking locks the phone down to a particular carrier's SIM card. Unlocking the BL won't fix that. Carriers lock the phone this way because they often sell phones (at least in the USA) with contract plans. They won't unlock the phone until it's paid-off... that way people can't run off with the device to another carrier and stop paying the contract (which covers the cost of the phone).
If you're really carrier locked, then that phone won't work on another carrier (maybe there's some nefarious way to do this, but we can't talk about that here on XDA anyway, and I don't know how those work). So, are you sure you're CARRIER locked?
So, are you sure you're CARRIER locked?
Click to expand...
Click to collapse
Thanks for your reply schwinn8, No, I am not sure this is carrier locked. The phone just told me that it wasn't a Verizon sim card when I put mine in, and no connectivity. Is there somewhere I can check if it is really carrier locked? Website etc?
P.S. I tried reflashing the US998 procedure a second time, and somehow this time it worked. Perhaps because the LGUP software was in refurbish mode this time. I don't know.
Thwwack said:
Thanks for your reply schwinn8, No, I am not sure this is carrier locked. The phone just told me that it wasn't a Verizon sim card when I put mine in, and no connectivity. Is there somewhere I can check if it is really carrier locked? Website etc?
P.S. I tried reflashing the US998 procedure a second time, and somehow this time it worked. Perhaps because the LGUP software was in refurbish mode this time. I don't know.
Click to expand...
Click to collapse
Everything is working okay now, and the sim is working. Not sure what happened before, guessing it was a simple problem that was solved by a factory reset. I'll go ahead and delete this thread. Seems redundant now.
Thwwack said:
Thanks for your reply schwinn8, No, I am not sure this is carrier locked. The phone just told me that it wasn't a Verizon sim card when I put mine in, and no connectivity. Is there somewhere I can check if it is really carrier locked? Website etc?
P.S. I tried reflashing the US998 procedure a second time, and somehow this time it worked. Perhaps because the LGUP software was in refurbish mode this time. I don't know.
Click to expand...
Click to collapse
That Verizon phone is not "carrier locked". U.S. carrier Verizon however insists upon giving you a nag warning that you don't have a Verzion SIM card every time you reboot. However, another SIM card will still work. Verizon does that to scare you into thinking it's carrier locked -- something they promised the U.S. FCC they would no longer do (a few years before the V30 was released).
You can solve that by flashing US998 Open Market firmware over your VS996. You will no longer see that nag screen and will actually have more LTE bands.
Thwwack said:
Everything is working okay now, and the sim is working. Not sure what happened before, guessing it was a simple problem that was solved by a factory reset. I'll go ahead and delete this thread. Seems redundant now.
Click to expand...
Click to collapse
Ah, I see you fixed the issue.
ChazzMatt said:
Ah, I see you fixed the issue.
Click to expand...
Click to collapse
Thanks for stopping by ChazzMatt it's kind of like being in the presence of royalty. Got a bit of a kick out of it.
Your amazing guides saw me through, and I now feel like something of an expert. Cheers
Not really sure what happened or why it worked that time, I was doing the downgrade in a no cell coverage zone, that could have had something to do with it. The old owner may have remembered to take some protections off it, maybe, or it was just simply the refurbish mode thing...
ChazzMatt said:
That Verizon phone is not "carrier locked". U.S. carrier Verizon however insists upon giving you a nag warning that you don't have a Verzion SIM card every time you reboot. However, another SIM card will still work. Verizon does that to scare you into thinking it's carrier locked -- something they promised the U.S. FCC they would no longer do (a few years before the V30 was released).
You can solve that by flashing US998 Open Market firmware over your VS996. You will no longer see that nag screen and will actually have more LTE bands.
Click to expand...
Click to collapse
Pretty classic way to do business. Effective I bet.
The sim definitely didn't work at the time. Might have been something in the settings I didn't know about, or something went haywire with the old owners factory reset.

Question Motorola Moto G power 2021 verizon need help to sim unlock

Hello everyone,
First i want to thank everyone at XDA Forum community for being a great resource of information and providing great community support.
I purchased Moto G Power 2021 (Android 11), locked to verizon. I am trying to unlock it to be used on other carrier such as tmobile and for traveling. I came across websites that sell the unlock code.
However the problem is when NON-Verzion sim card is inserted in the phone, its does not ask for sim unlock code. Therefore not sure how to carrier unlock the phone.
If someone has insight how to go about network sim unlocking the phone, that will be very helpful and greatly appreciated. thank you
i'm in the same boat
Verizon is a cdma network and boost is a gsm network. The radio files included in your Verizon firmware probably aren't capable of connecting to a gsm network as the two networks operate on different frequencies and I assume employ different connection/communication protocols. You MIGHT could flash the firmware from boost for the same model, but even doing that could be frought with problems like if the boost firmware is older then anti rollback protection wouldn't allow it to boot when flashed, and I'm not sure if the Verizon and boost versions have exactly identical hardware, which could cause massive problems even if it did flash and boot. For example, this model phone has like 3 different touchscreens and using a firmware with the wrong touchscreen drivers would render the touchscreen useless. If you're determined to carrier unlock, be ready to do some serious digging and read everything you possibly can before doing anything that could have irreparable consequences. Best of luck
mine is a cricket, I'm trying to go to T-mobile, same protocol, just don't want to pay the extra $$$
sajk420 said:
Hello everyone,
First i want to thank everyone at XDA Forum community for being a great resource of information and providing great community support.
I purchased Moto G Power 2021 (Android 11), locked to verizon. I am trying to unlock it to be used on other carrier such as tmobile and for traveling. I came across websites that sell the unlock code.
However the problem is when NON-Verzion sim card is inserted in the phone, its does not ask for sim unlock code. Therefore not sure how to carrier unlock the phone.
If someone has insight how to go about network sim unlocking the phone, that will be very helpful and greatly appreciated. thank you
Click to expand...
Click to collapse
What's the model number of it?
I'd imagine you maybe could flash the firmware for the carrier you want to switch to using the fastboot flash method, the rescue tool will only flash your phone's official firmware. But you can download different builds for different carriers off of lolinet and if they don't work you could flash the correct firmware to get back to where you are now. You might flash your official fw with the vendor stuff from the other carrier's rom if flashing the whole firmware doesn't take or isn't compatible in some way.
iBowToAndroid said:
What's the model number of it?
Click to expand...
Click to collapse
Hello sorry for late reply due to work i been busy.
its Motorola Moto G power (2021) XT2117-3.
Jason Hugg said:
I'd imagine you maybe could flash the firmware for the carrier you want to switch to using the fastboot flash method, the rescue tool will only flash your phone's official firmware. But you can download different builds for different carriers off of lolinet and if they don't work you could flash the correct firmware to get back to where you are now. You might flash your official fw with the vendor stuff from the other carrier's rom if flashing the whole firmware doesn't take or isn't compatible in some way.
Click to expand...
Click to collapse
Hello thank you for your advice, unfortunately i don't have much experience in flashing different firmware. Also i think it causes too many problems, which are difficult to fix. Therefore i was hoping if there is a way or hidden menu i gotta go into will activate the phone to ask for unlock code when different sim in inserted.
aerowerks said:
mine is a cricket, I'm trying to go to T-mobile, same protocol, just don't want to pay the extra $$$
Click to expand...
Click to collapse
Tmobile is much cheaper in comparison to other carriers. I think once the phone is unlocked it will work pefectly.
When you insert a non-cricket sim card does your phone ask for network unlock code?
sajk420 said:
Tmobile is much cheaper in comparison to other carriers. I think once the phone is unlocked it will work pefectly.
When you insert a non-cricket sim card does your phone ask for network unlock code?
Click to expand...
Click to collapse
yes, it does. it is network locked and "not eligible" for unlocking.
I called Cricket, but they won't unlock it because it hasn't been on their network for the six months they want.
I bought the phone really cheap on ebay for its long battery life., it's damaged (bent as if someone sat on it) but works fine, no cracked screen or anything else. I want to use it on my T-mobile account.
aerowerks said:
yes, it does. it is network locked and "not eligible" for unlocking.
I called Cricket, but they won't unlock it because it hasn't been on their network for the six months they want.
I bought the phone really cheap on ebay for its long battery life., it's damaged (bent as if someone sat on it) but works fine, no cracked screen or anything else. I want to use it on my T-mobile account.
Click to expand...
Click to collapse
If you have a G Power 2021 from Cricket, then no, your device does NOT ask for an unlock code when you insert a non Cricket SIM
iBowToAndroid said:
If you have a G Power 2021 from Cricket, then no, your device does NOT ask for an unlock code when you insert a non Cricket SIM
Click to expand...
Click to collapse
it does not ask for a PIN to use it like a tablet.
I need it network unlocked so I can use it with different carrier.
i downloaded the RETUS rom, i'll try to flash it and see what happens
sajk420 said:
Hello thank you for your advice, unfortunately i don't have much experience in flashing different firmware. Also i think it causes too many problems, which are difficult to fix. Therefore i was hoping if there is a way or hidden menu i gotta go into will activate the phone to ask for unlock code when different sim in inserted.
Click to expand...
Click to collapse
I believe the issue of why it's not asking for unlock code may be two fold. For one, since you mentioned you bought the phone locked to Verizon, was it purchased from them or was this a second hand purchase like ebay/FBMarketplace etc? Because either way you'll have to meet the carrier minimum requirements for unlocking a device, the former scenario of you having bought the device yourself being much easier to deal with than the latter case.
Second, as was mentioned here earlier, you may be dealing with different hardware. I'm not sure if the G Power 2021 all contain the capabilities to run all network frequencies or not. But if it's hardware restricted or dissimilar to other models in kind based on network carriers & OEM agreements, you might not be getting the chance to input an unlock code because the third party SIM inserted may simply have no way of being recognized by the device, either from a software vendor blob limitation, a hardware radio restriction or lack of capable hardware, or both!
I know this is an old one, but was a solution ever found? Currently stuck with Moto G Power 2021 as well, locked to cricket. It doesn't prompt to enter a code either.
scorp006 said:
I know this is an old one, but was a solution ever found? Currently stuck with Moto G Power 2021 as well, locked to cricket. It doesn't prompt to enter a code either.
Click to expand...
Click to collapse
Only free solution is to meet all of Cricket's requirements, and have them do it for you. Otherwise a 3rd party company can do it, for a fee
iBowToAndroid said:
Only free solution is to meet all of Cricket's requirements, and have them do it for you. Otherwise a 3rd party company can do it, for a fee
Click to expand...
Click to collapse
That sounds better honestly. I'm open to using a 3rd party company, but point me in the right direction if possible. I've been looking, but no idea what service to use if the moto g power isn't asking for a code.
EDIT: Actually, I finally found someone at a reasonable price to do it, and it worked, phone unlocked. They used USB Redirector and did their thing. Took all of 10 minutes. Now I just need to flash a different rom to rid myself of the cricket bloatware.
Have you tried another sim card in your phone, I'm pretty sure these all come unlocked by default. Mine was bought at US Cellular & I'm using a prepaid Verizon service by simply throwing the new sim card in the phone. It works perfectly as it did with US Cellular with no setup or changes required. I believe all moto g power phones do this I had a regular moto g power not 2021 that was on Verizon I switched to straight talk the exact same way.
Matiaco said:
Have you tried another sim card in your phone, I'm pretty sure these all come unlocked by default.
Click to expand...
Click to collapse
Incorrect.
iBowToAndroid said:
Incorrect.
Click to expand...
Click to collapse
Actually, another random question, but is there no way to update without unlocking the bootloader? LMSA? Just making sure.

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