Warranty repair on rooted phone - Galaxy S III Q&A, Help & Troubleshooting

So my S3 got the dreaded sudden death for the second time....I wasn't rooted the first time it happened, but this time I was rooted. Will they be able to tell I did this when it goes for repair, or because it's completely dead they wont know? Cheers.

frasefrase said:
So my S3 got the dreaded sudden death for the second time....I wasn't rooted the first time it happened, but this time I was rooted. Will they be able to tell I did this when it goes for repair, or because it's completely dead they wont know? Cheers.
Click to expand...
Click to collapse
My guess is they will not see it as they probably have to replace the motherboard anyway and afterwards reflash the latest stock firmware.

frasefrase said:
So my S3 got the dreaded sudden death for the second time....I wasn't rooted the first time it happened, but this time I was rooted. Will they be able to tell I did this when it goes for repair, or because it's completely dead they wont know? Cheers.
Click to expand...
Click to collapse
They won't find out
Sent by GT-I9300 SuperNexus

Flash the latest ROM from sammobile right away if you don't want this to happen a third time

Can you go to download mode?
And which HW rev was second mainboard? How much time from first SDS?

wrbex said:
Can you go to download mode?
And which HW rev was second mainboard? How much time from first SDS?
Click to expand...
Click to collapse
No, can't get into download mode. No idea what HW revision was on 2nd mainboard. Got my s3 mid June, 1st SDS was October, 2nd one the other day, so 3 months inbetween. Cheers

frasefrase said:
No, can't get into download mode. No idea what HW revision was on 2nd mainboard. Got my s3 mid June, 1st SDS was October, 2nd one the other day, so 3 months inbetween. Cheers
Click to expand...
Click to collapse
In that case, you should not have any problem with warranty....

SDS
if it's sudden death and seems to be a brick :cyclops: they prolly will just swap it out, so don't worry. i'm not sure how samsung warranty works but i think a lot of people very ofthen don't try to repair your device they give you a replacement so your waiting time becomes a lot shorter. they take your phone give you a replacement once they know your device needs serious repair, get your phone fixed later and give it to someone else who needs a replacement, that's how i know Sony does it with the Playstation and it's a really good Idea.
Another thing i was wondering is. If you have a phone and it's got some issued and they piss you off but phone still more or less working. Many times they don't take you serious and just do some Factory Reset bla bla and give it back. in such cases would it be an idea to just hardbrick your phone (flash wrong rom). will they then give you another phone? Or will they try to see if you did it yourself?

re Warranty repair
Pure Drive GT said:
if it's sudden death and seems to be a brick :cyclops: they prolly will just swap it out, so don't worry. i'm not sure how samsung warranty works but i think a lot of people very ofthen don't try to repair your device they give you a replacement so your waiting time becomes a lot shorter. they take your phone give you a replacement once they know your device needs serious repair, get your phone fixed later and give it to someone else who needs a replacement, that's how i know Sony does it with the Playstation and it's a really good Idea.
Another thing i was wondering is. If you have a phone and it's got some issued and they piss you off but phone still more or less working. Many times they don't take you serious and just do some Factory Reset bla bla and give it back. in such cases would it be an idea to just hardbrick your phone (flash wrong rom). will they then give you another phone? Or will they try to see if you did it yourself?
Click to expand...
Click to collapse
They will either repair or replace the handset, just had the screen of death on a flashed and rooted phone (flash count was on 3) took it in to P4U and it was sent for repair,got it back 2 weeks later with a new board in it. I assume that they just swap it out as it is not possible to get power into it so can't check anything.

Guys is dead phone means that your phone just goes blank and doesnt on unless you take off the battery and reboot then maybe i have cause my phone been going blank for a few times now:confused
Sent from my GT-I9305 using xda app-developers app

Zakimuhd said:
Guys is dead phone means that your phone just goes blank and doesnt on unless you take off the battery and reboot then maybe i have cause my phone been going blank for a few times now:confused
Sent from my GT-I9305 using xda app-developers app
Click to expand...
Click to collapse
No, take look here http://forum.xda-developers.com/showthread.php?t=1993044

Related

[Q] phone doesnt turn on

Hi
I have been using it for about ten months and my phone just died all of a sudden.
I tried everything but it doesn't work.
I currently have cm9 mod installed so the phone is rooted and unlocked.
However its not like I bricked ot while installing new firmware or anything.
I've sent it in for repair with samsung canada (thankfully still under one yr) but do u think they'll be able to find out that the phone's been rooted? I was thinking that since it doesn't even turn on they will have to replace the mainboard or something and won't be able to figure out but I'm a bit worried. Maybe I should've microwaved it for a bit before sending it off lol jks.
Anybody have experiences with this?
mayamo said:
Hi
I have been using it for about ten months and my phone just died all of a sudden.
I tried everything but it doesn't work.
I currently have cm9 mod installed so the phone is rooted and unlocked.
However its not like I bricked ot while installing new firmware or anything.
I've sent it in for repair with samsung canada (thankfully still under one yr) but do u think they'll be able to find out that the phone's been rooted? I was thinking that since it doesn't even turn on they will have to replace the mainboard or something and won't be able to figure out but I'm a bit worried. Maybe I should've microwaved it for a bit before sending it off lol jks.
Anybody have experiences with this?
Click to expand...
Click to collapse
You have CM9 installed as your operating system, Got a feeling they will know its not a Samsung standard firmware," unless Stevie Wonder is repairing it ". Good luck but i think they will charge you..
Sent from my GT-I9100 using Tapatalk 2
bored_stupid said:
You have CM9 installed as your operating system, Got a feeling they will know its not a Samsung standard firmware," unless Stevie Wonder is repairing it ". Good luck but i think they will charge you..
Sent from my GT-I9100 using Tapatalk 2
Click to expand...
Click to collapse
Sig'd for the lolz.
Depending on what's wrong with the phone, you might get lucky. I've seen a few posts on here about people sending phones in with custom firmwares that had bricked and getting them replaced under warranty.
Depends how bad it is - if they can't boot the phone themselves due to a hardware failure then there's no simple way for them to know you've voided the warranty.
Could you get the phone into download mode? If so then you probably could've fixed it yourself with Odin. If they can boot it into download mode then the first thing they'll see is the counter showing how many ROMs you've flashed over USB (doesn't count CWM flashing, mind).
Whatever happens, when you get the phone back maybe try Chainfire's Triangle Away, it resets your counter and gets rid of that pesky warning triangle. It's risky stuff mind and not for the faint-hearted - I'll admit I haven't run it yet XD
another one when your phone returned
most kernals now come with root and no yellow triangle eg siyah kernal etc etc
mayamo said:
Hi
I have been using it for about ten months and my phone just died all of a sudden.
I tried everything but it doesn't work.
I currently have cm9 mod installed so the phone is rooted and unlocked.
However its not like I bricked ot while installing new firmware or anything.
I've sent it in for repair with samsung canada (thankfully still under one yr) but do u think they'll be able to find out that the phone's been rooted? I was thinking that since it doesn't even turn on they will have to replace the mainboard or something and won't be able to figure out but I'm a bit worried. Maybe I should've microwaved it for a bit before sending it off lol jks.
Anybody have experiences with this?
Click to expand...
Click to collapse
Did you tried to remove and insert a battery ?
so i've sent off the phone last week and according to the person at the repair centre, it's with the quality control folks right now to make sure that there's nothing wrong with it after the repair.
i was told that the 'mainboard' was replaced and that they've updated the os to the latest ics.
so does this mean that they never found out about the cm7 rom that was installed?
that's what a dead mainboard means right?
anxiously waiting for the phone to be shipped back now
If they haven't charged you for it, it's either that or they don't care. Either way you win.

Think my S3 is hard bricked, what do?

Hi guys, my phone is flashed so I guess that will make this whole process painful...
But here is the story, I have omega version 12.1 I think (maybe 11 or 13) it has been on my phone for 1 + months now, so I am fairly certain it isn't anything to do with firmware. Phone wont turn on, wont go into download mode or anything. I have tried taking the battery out and leaving it out for 5 minutes, still nothing.
It was working fine before I went to bed, had 10 percent battery and was just on home screen when I put it on charge, not in app or anything. Then seems to be hard bricked after waking up, so happened sometime overnight.
I am not with a carrier, brought it locally outright at my local consumers electronics store (JB-HI-FI)
Since it is hard bricked to the point it wont turn on in download mode does that mean there is no way for them to know it is flashed unless they fix it (in which all is ok)?
Never done a warranty return, do I just take it into store and they send it off? How long will this take?
On top of all this I cut my old sim doown using a cutting template, and it appeared to slide in fine, but after trying to remove it today the push eject isn't working, and tips to get this out, doesn't appear to be enough room to grip it with tweesers.
Thanks.
So as we keep on saying in all posts, the next step u have to make is try with an usb jig.
U know what is that?
xopito_cc said:
So as we keep on saying in all posts, the next step u have to make is try with an usb jig.
U know what is that?
Click to expand...
Click to collapse
No, have never heard of one. Just talked to samsung live chat and they said to have a proper diagnostic to take it down to a service centre, would anyone recommend this, or try this jig thing first?
Nicholas68 said:
No, have never heard of one. Just talked to samsung live chat and they said to have a proper diagnostic to take it down to a service centre, would anyone recommend this, or try this jig thing first?
Click to expand...
Click to collapse
Since it's already harbricked, i'd say just turn it in and let Samsung fix it for you. It is under warranty, and last time i brought in my i9000 that I bricked, they just replaced the phone. the jig is ok only if you already know where to get one or how to make one, but if you have to go out of your way for it, just use the warranty.
Sent from my LG-LU6200 using xda premium
JiroPrinz8 said:
Since it's already harbricked, i'd say just turn it in and let Samsung fix it for you. It is under warranty, and last time i brought in my i9000 that I bricked, they just replaced the phone. the jig is ok only if you already know where to get one or how to make one, but if you have to go out of your way for it, just use the warranty.
Sent from my LG-LU6200 using xda premium
Click to expand...
Click to collapse
Ok, Think that is best, can't really go without phone for 2-3 weeks while waiting for a JIG to arrive.
Just a few questions about the service centre, do you think they will ask me if I have flashed the phone? Cause I'm afraid they will think the brick was caused by that (could be) but probably unlikely since it died during the night a month after its latest flash.
If they do get it working will they go in and check the flash counter? Then what happens?
And lastly, if they ask me if I have flashed it should I lie and say no?
Thanks for the help.
I ordered my jig from ebay from overseas but it arrived in a few days.
I am in Melbourne city btw, pm me if you are too. I can lend you mine.
Sent from my GT-I9300 using xda app-developers app
priyana said:
I ordered my jig from ebay from overseas but it arrived in a few days.
I am in Melbourne city btw, pm me if you are too. I can lend you mine.
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Nope brisbane here, thanks for the offer though. What would the chances be of a JIG fixing it though, cause I have a feeling the mainboard has died. Kinda wish I didn't turn off the red LED charging light, apparently some others who's phones hardbricked the light still turned on showing some sign of life.
Any suggestions on sorting out the micro sim card issue now, assume I have to get it our before taking it to service centre, or just leave it in for them to fix?
priyana said:
I ordered my jig from ebay from overseas but it arrived in a few days.
I am in Melbourne city btw, pm me if you are too. I can lend you mine.
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Does the jig work on s3? I have an old one from s2 and if I'm not wrong is not working on s3...
Sent from my GT-I9300 using Tapatalk 2
ceo.mtcl said:
Does the jig work on s3? I have an old one from s2 and if I'm not wrong is not working on s3...
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
-it will force the S3 in download mode
BUT
-it will not reset the flash counter like with S2
Got a little bit of good news, this might help other people out with jammed sim cards, NO damage and worked like a treat.
In the top of the sim card holder down the bottom left there is a little circle around one mill wide, got a sharp thumbtack and pushed it gentelly into the sim card, the just applied a little pressure and the sim card started to slide up, was very easy, had a great grip on the sim cad and no damage done trying to grab it with needle nose pliers like I read elsewhere, now to get the phone replaced or unbricked.
Thinking about it more I think it is a hardware fault, cause I had flashed the correct version of omega for international S3, I havn't had any wrong signs like freezing or crashing, been working flawlessly for over a month, then out of the blue completely dead. So I think I will just go into the service centre and tell them I suspect the motherboard has died, or the charger port (didn't charge over night), dont have a spare battery to test with though).
http://lifehacker.com/5940308/save-a-bricked-phone-using-paper-clips-and-pencil-graphite
Just a post tyat i found today..not sure if it ll work or not.
Sent from my GT-I9300 using xda app-developers app
That video is pretty cool, don't have an old connector to try it, but seeing as my phone didn't hard brick from a flash going wrong while flashing or wrong firmware or anything I have a feeling a JIG or similar wont work. Would try it if I had the connector though.
How often do batterys and charger ports fail, cause that could be another reason I guess.
Nicholas68 said:
Ok, Think that is best, can't really go without phone for 2-3 weeks while waiting for a JIG to arrive.
Just a few questions about the service centre, do you think they will ask me if I have flashed the phone? Cause I'm afraid they will think the brick was caused by that (could be) but probably unlikely since it died during the night a month after its latest flash.
If they do get it working will they go in and check the flash counter? Then what happens?
And lastly, if they ask me if I have flashed it should I lie and say no?
Thanks for the help.
Click to expand...
Click to collapse
Exactly. There were no problems with the flashing part, i think ypu have a hardware issue.
They didn't ask me anything really, just asked what happened prior to the phone dying.
But i was ready to lie my ass off.. lol!
Dont say anything about flashing. They wont even bother trying to flash the phone if they dont get it into download mode.
Sent from my LG-LU6200 using xda premium
JiroPrinz8 said:
Exactly. There were no problems with the flashing part, i think ypu have a hardware issue.
They didn't ask me anything really, just asked what happened prior to the phone dying.
But i was ready to lie my ass off.. lol!
Dont say anything about flashing. They wont even bother trying to flash the phone if they dont get it into download mode.
Sent from my LG-LU6200 using xda premium
Click to expand...
Click to collapse
Ok, thanks for the info, I've tried everything besides a JIG to try get it into a download mode, so I doubt they will get it into download mode, Ive seen a couple of other cases where the S3 has had a mainboard issue, only other thing is in the last week I have been using the wall charger where as I normally use the computer and usb, so not sure if this could link to it though, might have got a power surge, but had no storms in months so unlikely and the fuse box is modern with pretty good protection. Ill just go in and tell them it was working one night, and dead when I woke up the next morning, which is the truth. And if they ask if its flashed, ill miss understand them and say, not the screen wasn't flashing/flickering when it died, I was asleep
Reality is though if they get the phone to a restored point to where they can see the flash counter, then I no longer need their help to fix it.
One more question. At the service centres do they try fix it while I'm there, or do they tell s to come back in a few hours, or do they ring a few days later. And if they can't get it in download mode do they normally give you a replacement there? Or do they ship it off to get parts replaced and then ship it back taking weeks/months?
Thanks
I'd give the jig a chance. Just imho.
Btw it is very likely that the jig would arrive in, like, 24-48 hours if you choose the right seller, while other users already told you it's probably gonna take more then a few days (probably from 2 weeks to a month) for samsung to "close the ticket". In my experience only with apple you'd be up and running in less then a week.
Nicholas68 said:
One more question. At the service centres do they try fix it while I'm there, or do they tell s to come back in a few hours, or do they ring a few days later. And if they can't get it in download mode do they normally give you a replacement there? Or do they ship it off to get parts replaced and then ship it back taking weeks/months?
Thanks
Click to expand...
Click to collapse
I'm sure they will ask you to come back in a few days or even weeks. Don't think they will replace new unit for you. They will just replace the faulty part.
Sent from my GT-I9300 using xda app-developers app
I have the same issue so thought i would post here rather than starting a new thread.
Here's the story for mine. Working fine on current rom for about a month no issues at all. Today battery got to about 9% then switched off and i haven't been able to get it to turn on again, no download mode,no recovery, no charging led nothing at all.
I had to change my screen a couple of days ago, has been working fine with the broken screen for months, have i now voided my warranty?
A lot of faulty s3 i think... My s3 suddenly died last night. Battery is around 90+. Check the phone and it's not responding. Power button doesn't work. Doesn't even go to download mode or recovery mode. I'm running on stock ICS with root only. Sad part is I don't have any access for a jig right now. So can't test it. Bought this phone in SG and I'm in the Philippines right now. Warranty is good for SG only. Dec would be my next trip back to SG. By then no S3 as of now. For a phone I'm getting depressed LOL!
over the air jellybean brick my phone unrooted unflashed phone
BEWARE EVERYONE!! when updating to jellybean some do go very wrong! not all! but some do!! and it will brick your phone!! i updated over the air.. and for a few days. my phone kept on freezing! and locking up! one night i went to bed woke up and the phone was stuck on the boot screen! i thought thats weird took battery out, put back in, as ya do.. nothing took sim out and back in nothing... so only option was to reapair it through kies. put serial in and model number in it found the sortware. i downloaded it. told me to put phone in recovery mode.. so i did,kies said it was gonna install it to my phone.. but everytime it tryed to install it kept on saying it couldnt find my phone.. i tryed this all day long used different usb ports. different computers. to know avail, so my only option was to take it in for repair.. so i took it back to phones 4 u! they sent it away, i waited over 2 weeks! which was undiscrible it was like i lost my right arm with no phone! as you can imagine.. than the repair center turned round and said that the phone has been rooted! which it hadnt!! and they said this in order to brake the terms and conditions of my warentee so phones 4 u can get out of giving me a new handset. so they all save money!! i wouldnt do that to a 500 pound phone!! the phone does everything you could want from a phone! im launching a full investigation into this matter.. and have writen a formall complaint to phones 4 u headoffice, and will be contacting trading standards, ofcom, watchdog, and the ombudsman, and plaster it on all the forums ,social networking sights i can think of, to give them as much bad press as possible!! untill my problem is resolved and i will restore there name and clear it once they have done the right thing by me
I am afraid I can also report a bricked S3 here.
Rooted two weeks ago, but did not yet install a rom. Didn't Triangleaway yet aswell.
Same problem as described, I was browsing the net, and suddenly, screen went black (off). Could not get it powered on anymore. (nor in download/recovery mode)
So i brought it to the local telecom service center of my office, they could tell me the battery was fine and the buttons were working but they never saw one in this state.
So they are sending it to a samsung repair company.
This was two days ago, heard nothing yet, but I am very curious if I will get repaired or if I need to pay because of the rooting.
Will post the result if I know more.
Does anyone know if this problem also happens to people who did not root?

hard brick advise

hi i have hard bricked my sgs2, it happened while i was restoring a rom from rom manager and my battery died. what i need to know is whether its worth trying a jig because from what i have read ,if the damage is in the emmc chip its un recoverable. and yes i have tried putting recovery mode and download mode but the phone is comlpetely dead , i have two batterys and a desk charger so i know that the battery is ok.. is it worth buying a jig and waiting for it to arrive just to find it wont work or do i put it straight in the shop.. the question is will a flat battery during a restore damage the emmc chip or is it recoverable in anyones opinion. thanks in advance guys............UPDATED ON MY LAST THREAD
Well since there is no such thing as a "soft brick" there is no such thing as a "hard brick". Your device is just "bricked".
Yes its probably worth getting a jig, they cost about £1 of ebay or you could even make your own so why not?
If it is your chip or bootloader then the device is most likely screwed and you will need to send it away for a JTAG or maybe mobo replacement.
TheATHEiST said:
Well since there is no such thing as a "soft brick" there is no such thing as a "hard brick". Your device is just "bricked".
Yes its probably worth getting a jig, they cost about £1 of ebay or you could even make your own so why not?
If it is your chip or bootloader then the device is most likely screwed and you will need to send it away for a JTAG or maybe mobo replacement.
Click to expand...
Click to collapse
hi thanks for the reply , i have just ordered a jig off fleabae, ill try it but im expecting the worse . if it does not work will i need to buy a motherboard or is it cheaper to send it off to be fixed.
toppertighe said:
hi thanks for the reply , i have just ordered a jig off fleabae, ill try it but im expecting the worse . if it does not work will i need to buy a motherboard or is it cheaper to send it off to be fixed.
Click to expand...
Click to collapse
Depends. If you still have the warranty it is cheaper to send it for a fix to samsung service centre..
Sent from my GT-I9100 using Tapatalk 2
Spiralzz said:
Depends. If you still have the warranty it is cheaper to send it for a fix to samsung service centre..
Sent from my GT-I9100 using Tapatalk 2
Click to expand...
Click to collapse
yeah they might not fix it when they find out that it is rooted, will post results of jig . thanks guys
toppertighe said:
yeah they might not fix it when they find out that it is rooted, will post results of jig . thanks guys
Click to expand...
Click to collapse
Well, if you used triangle away to remove the yellow triangle and reset the flash counter, they wont know whether it was rooted or not. Plus, in a hardbrick, they cant access anything, so you're safe anyways.
Sent from my GT-I9100 using Tapatalk 2
It has happened the same to me,from rom manager,worst apk ever.
If your device is under warranty Samsung must fix it for free,they cannot proove that was rooted.
I was afraid for the same reason but in a hour they had fixed it with the last ics update,they dont asked me anything, the evening the device was root again..
Sent from my GT-I9100 using xda premium
toppertighe said:
hi i have hard bricked my sgs2, it happened while i was restoring a rom from rom manager and my battery died. what i need to know is whether its worth trying a jig because from what i have read ,if the damage is in the emmc chip its un recoverable. and yes i have tried putting recovery mode and download mode but the phone is comlpetely dead , i have two batterys and a desk charger so i know that the battery is ok.. is it worth buying a jig and waiting for it to arrive just to find it wont work or do i put it straight in the shop.. the question is will a flat battery during a restore damage the emmc chip or is it recoverable in anyones opinion. thanks in advance guys
Click to expand...
Click to collapse
when you revive your phone or get another please, run away from ROM MANAGER. that app maybe good for other phones but it's very deadly on our phone.
Swyped from my Samsung Galaxy SII
well i have recieved my jig and it hasnt worked . i have contacted tmob and they are fixing it under warrenty. just the waiting game now.
toppertighe said:
hi i have hard bricked my sgs2, it happened while i was restoring a rom from rom manager and my battery died. what i need to know is whether its worth trying a jig because from what i have read ,if the damage is in the emmc chip its un recoverable. and yes i have tried putting recovery mode and download mode but the phone is comlpetely dead , i have two batterys and a desk charger so i know that the battery is ok.. is it worth buying a jig and waiting for it to arrive just to find it wont work or do i put it straight in the shop.. the question is will a flat battery during a restore damage the emmc chip or is it recoverable in anyones opinion. thanks in advance guys
Click to expand...
Click to collapse
UPDATE .........i have recieved my phone back from tmob service centre and it is all fixed for free under warranty. they replaced the main board and did not pick up on any rooting/flashing. total time from posting to recieveing back was 13 days inc weekends. makes me think twice about messing on with it cos when i didnt have it i really missed it. think ill leave well alone looking at the amount of ppl in the last couple of months who have bricked there sgs2 .
toppertighe said:
UPDATE .........i have recieved my phone back from tmob service centre and it is all fixed for free under warranty. they replaced the main board and did not pick up on any rooting/flashing. total time from posting to recieveing back was 13 days inc weekends. makes me think twice about messing on with it cos when i didnt have it i really missed it. think ill leave well alone looking at the amount of ppl in the last couple of months who have bricked there sgs2 .
Click to expand...
Click to collapse
Congratulations
Swyped from my Samsung Galaxy SII
Supercharged ParanoidAndroid 2.12
Dorimanx kernel 5.78
GT I9100
Next phone: Galaxy NOTE II

[Q] Phone wouldn't turn on - no download mode, no recovery mode.

I have been running Siyah 1.7rc1 dual booting Omega v30 as primary and AOKP milestone 1 as secondary. I also have the 4.2 camera and keyboard mods installed. The phone has been working fine until last night.
Last night the phone was fully charged. This morning the phone was off and wouldn't turn on when I pressed the power button. Hoping it was just a depleted battery, I put the phone on the charger for a couple of hours. However, it still won't turn on. I can't get to either recovery mode or download mode with the vol_up+home+power or the vol_down+home+power.
There is no reaction from the phone to any combination of buttons. I have removed the battery a few times with the same results.
Does anyone have any ideas? I might try and see if Samsung service can fix this but wanted to know if there was any advise from XDA.
Well if you do want to go to samsung service """ you have a freaking rooted phone bro"""""",,,BTW your phone is dead.
As repair is chargeable i would first try a new battery or borrow one and a USB jig to boot to recovery mode .
jje
*sob*
Mine has gone exactly the same way.
Had it on charge. Took it off charge and checked emails then left it on my desk. Came back 30 minutes later, picked it up and phone was completely dead.
No light when plugged into a charger, phone won't power on.
Plugged it into a computer, no luck.
Different chargers, different cables, no luck.
Tried a USB jig, no luck.
I've NOT tried a new battery yet, that's next on my list. I suspect this won't make any difference either.
I suggest you send it to samsung bro.
happened to my phone too.
They won't find out you rooted/have custom ROM etc, cause this is caused by hardware failure. They'll need to replace it to get it to boot, so they can't tell if you rooted or not.
LemonPlusTea said:
I suggest you send it to samsung bro.
happened to my phone too.
They won't find out you rooted/have custom ROM etc, cause this is caused by hardware failure. They'll need to replace it to get it to boot, so they can't tell if you rooted or not.
Click to expand...
Click to collapse
take it back to the shop first, if you havent had it too long them may just swap it out. If not then they will send it back for you and should lend you candybar phone to use if you leave them a deposit (depends on the shop though).
Sammy wont even both to check if its been rooted, they will just replace it.
Thanks both. I'm going to send it straight to Samsung as soon as I've found proof of warranty. Hopefully it won't take too long to sort out.
zaphy42 said:
Thanks both. I'm going to send it straight to Samsung as soon as I've found proof of warranty. Hopefully it won't take too long to sort out.
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Click to collapse
Like i said its a paid for repair .
Totally dead mobo that requires change you will probably get away with warranty .
jje
I did try using a friend's battery. No go. I saw another thread on XDA where a bunch of people seem to have hit the same problem in the last week. I am wondering if it is some time-triggerred bug?
randombrick said:
I did try using a friend's battery. No go. I saw another thread on XDA where a bunch of people seem to have hit the same problem in the last week. I am wondering if it is some time-triggerred bug?
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I've just got round to trying a friends battery too. Likewise, no go.
I think it's probably more likely a design flaw on Samsungs part.
I wonder if they've produced a different revision of the S3 circuit board to fix it? I've heard on other threads that Samsung just replace the system board when it's sent back for warranty repair...
Well there certainly has been quite a lot of them over the last 4 weeks or so. Probably some sub-standard motherboards found their way into the production line every now and then (given the number of units produced), or a design flaw as noted above. It's going to be a reasonably expensive exercise for Samsung if they end up having to replace a lot of them though...
I just hope that the new one they put in my phone isn't going to commit suicide again in 4 months time
Sent from my GT-I9300 using xda premium
I have the exact problem.
But it was my fault in this case. Flashed an "unmatched" md5 file of WanamLite.
It booted up normally. Then i proceeded installing TiBu & restore apps. After 10mins, i came back with a dead phone.
After some googling & advice from phone shops, there's a possibility that the motherboard may be fried.
I sent to Samsung Service Centre, and within 2 working days, my S3 is alive.
Sent from my GT-I9300

[Q] HELP my Galaxy S3 is dead!

I successfully rooted my phone and successfully installed the volume hack package and the battery fox for 4.0.4 (both I found how to do on this website) and for a good few months my phone was working fine on Android 4.0.4
Then one day I was replying to a text message the phone just switched itself off and wouldn't get past the boot screen where it comes up with the Samsung Galaxy S III logo. With no one offering me any help when I've posted about this problem on this site and various others and after searching google for days to find a fix as I am a Mac user (Heimdall) with no access to a PC (Odin) at all, I took it to a local phone shop, explained the problem to see if they'd be able to fix it. They had it for 2 weeks and when I went to collect they told me that the phone ended up having to be sent to Samsung and there was nothing they could do with it. (I figured that anyway as it was rooted). Now I have got the phone back, it's in a worse state than what it was when I took it into the shop. When I try to power on the phone, nothing happens at all, it's just a black screen. I assumed the battery might be flat so when I went to plug in the charger, the battery symbol shows but it's got a circle in the middle of it it as though it's loading but nothing else happens.
Does this mean my phone is completely dead for good with no fix at all?
If it's bin fodder I may as well sell it for parts and try to get a bit of money back out of it as I bought this SIM free and it cost me quite a bit back when it first came out.
I'd appreciate it if I didn't get a load of snotty remarks as though I'm the thickest person on earth! I am fairly new to all this and it's all I ever seem to experience from this website. Please only reply if you have a genuine answer to my problem.
Thank you.
:good:
Are you able to get into recovery?
Sent from my Galaxy Nexus using xda app-developers app
acwalter said:
Are you able to get into recovery?
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Hi, no I'm not able to do anything with it.
s1mon87 said:
Hi, no I'm not able to do anything with it.
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Click to collapse
Service centre next .
Your only help from here is charge battery and try usb jig to boot to download mode .
jje
Its SDS. Loads of threads about it. Needs Motherboard replacement from Samsung
rootSU said:
Its SDS. Loads of threads about it. Needs Motherboard replacement from Samsung
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Click to collapse
Thank you for that, I'd never heard the term SDS (Sudden Death Syndrome) before. I didn't even know it existed! But anyway since you mentioned that, I did a search, found this link http://www.freesamsungrepairs.com and I called the number, they reckon they can fix it free of charge providing there's no physical or water damage (which there isn't) and all I have to pay is the postage fees! Sounds like there maybe some hope after all!
s1mon87 said:
Thank you for that, I'd never heard the term SDS (Sudden Death Syndrome) before. I didn't even know it existed! But anyway since you mentioned that, I did a search, found this link http://www.freesamsungrepairs.com and I called the number, they reckon they can fix it free of charge providing there's no physical or water damage (which there isn't) and all I have to pay is the postage fees! Sounds like there maybe some hope after all!
Click to expand...
Click to collapse
Try your carrier / samsung first. It should be covered by warranty.
rootSU said:
Try your carrier / samsung first. It should be covered by warranty.
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Can people even return a rooted device with SDS?
Prominence19 said:
Can people even return a rooted device with SDS?
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They can't tell if it doesn't power up.

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