Related
When I try to check for the new update, I get an error message saying "service unavailable". When I click on 'Status' under the Software Update section, it's all blank except for Source: Verizon Wireless. Is this supposed to be happening if it hasn't rolled out to my area yet? I'm in Los Angeles btw.
I got past that message on two thunderbolt by restarting and trying the check for updates again. Are you rooted? If so don't try to update as it will cause problems, just go to the dev threads and get the update there.
Sent from my ADR6400L using XDA Premium App
Nah, I'm stock. I'll try rebooting now. This phone is really plagued with problems.
Edit: Nope. Nothing.
Classick206 said:
Nah, I'm stock. I'll try rebooting now. This phone is really plagued with problems.
Edit: Nope. Nothing.
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Click to collapse
I will say that I was hitting the check for updates button over and over again before it finally worked.
I'm sure whatever reason you have for staying Stock is a good one and meaningful to you, and I wouldn't want to try to dissuade you from doing what you think is best. That said, if you were rooted (and even just running the run-of-the-mill stock, unsigned RUU from jcase) you would have access to flash this (oftentimes) weeks before it's released! Still, if you can't get the OTA, you can still root, wait for the official OTA to be released as unsigned by a dev and profit!
ETA: And if for some reason an update locks out all future hopes for root, you will atleast have it as an ace-in-the-hole.
just open the prime in the box, it had one single update, which brings the firmware to latest 9.4.2.11.
however, after the major update, I got notification "Camera Firmware update is available", I started the update, it shows "Camera Firmware updating", and progress bar won't move at all, couple seconds later, a window pops up saying: "Camera Firmware Update Error".
I tried rebooting 2 times, tried Factory Reset.
I was going to try reverting back to 8.8.3.33, I downloaded the 318MB zip file, but don't know how to apply the damn zip file.
Could the problem be because the latest Firmware is installed, and Camera Firmware can't be installed from that?
anyone know what might be going on? and how do i apply a update .zip file?
Wanted to bump this up I am having same issue, everything else is flawless, really hate to return but I do need to occasionally use the camera. My camera version is TF201-0xFFFFFF, I am getting a notice of firmware update but it will not apply.
I have tried factory reset, I applied the newest 11.1 build and still no change. I have a few weeks yet before my return window is up, hoping a solution is discovered.
Latest cam version should be 0x9900
demandarin said:
Latest cam version should be 0x9900
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Click to collapse
Ya I saw that that was the latest version, but it will not install through the ASUS update. It just keeps saying that the update failed and would I like to retry. I was hoping someone found a solution to that as I have retried numerous time with no success. Maybe the ability to download the latest camera firmware and update manually somehow.
Tgure said:
Ya I saw that that was the latest version, but it will not install through the ASUS update. It just keeps saying that the update failed and would I like to retry. I was hoping someone found a solution to that as I have retried numerous time with no success. Maybe the ability to download the latest camera firmware and update manually somehow.
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Click to collapse
You can do that from Asus website. Manually install from website on a PC to the prime.
demandarin said:
You can do that from Asus website. Manually install from website on a PC to the prime.
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Click to collapse
I did that with the latest firmware they have posted which is Version V9.4.2.7(US) but after it completed I got the notification to update camera firmware. Since there is no separate camera firmware listed on their site I cannot do that for the camera. I then did the OTA to 9.4.2.11 hoping that would fix it but nope. Then I applied 9.4.2.11.1 and still have same camera version and every time I reboot I get the notification that there is a new camera firmware update. However it will not download or install it just fails with an error message saying it failed would I like to try again.
My front camera works through Gtalk, back camera displays crazy green screen. Camera app will not run it says I must install firmware update. I imagine if I can get the new firmware on my device it will solve the problem, but alas I cannot get the camera firmware to download.
Same problem update camera firmware
Hello,
I have the same problem relating to the camera firmware. When I look to 'my tablet' it's also the version TF201-0xFFFFFF. I was wondering if you've found a solution and what solution that may be
Thanks for any answer!
I ended up returning my prime to Amazon and getting a new one as ASUS wanted me to send it in for repair. If that is not an option for you then you will need to do a go through ASUS for repair.
Thanks for the response. Going back to the retailer where i bought it. sigh
Tgure said:
I ended up returning my prime to Amazon and getting a new one as ASUS wanted me to send it in for repair. If that is not an option for you then you will need to do a go through ASUS for repair.
Click to expand...
Click to collapse
Camera quit on mine. GPS also went out. I tried the factory reset as instructed by tech support. Ended up returning for repair. I'll have it back in about two weeks.
I have a Transformer Prime with an Unknown Serial Number. My tablet can NOT be pushed OTA Updates by ASUS. Do NOT suggest going to ASUS's website and downloading their update file, you can NOT keep Root using those files. OTA RootKeeper ONLY Works on OTA Updates PUSHED by ASUS to your tablet.
Do NOT suggest going to ASUS's website and downloading their update file. Do NOT suggest any blob file that has been linked to on these forums, UNLESS it is from someone who has actually COPIED the OTA Update from ASUS AS IT WAS BEING PUSHED to their tablet. These blob files are NOT OTA Updates.
Okay, so if you have an unknown serial on your Transformer or Transformer Prime you can't get OTA Updates. I am one of these people and it sucks because I actually like 9.4.2.21. I want root.
Now my question is, is it possible for someone with a TF101/TF201 to use some ADB or some other software to intercept the package that ASUS is pushing to the tablet and make it available to others?
I would try to figure out how to do it myself, but as I mentioned earlier. I don't have a tablet with a serial number, it shows unknown. So no OTA Updates for me.
slayvus said:
Okay, so if you have an unknown serial on your Transformer or Transformer Prime you can't get OTA Updates. I am one of these people and it sucks because I actually like 9.4.2.21.
Now my question is, is it possible for someone with a TF101/TF201 to use some ADB or some other software to intercept the package that ASUS is pushing to the tablet and make it available to others?
I would try to figure out how to do it myself, but as I mentioned earlier. I don't have a tablet with a serial number, it shows unknown. So no OTA Updates for me.
Click to expand...
Click to collapse
You can manually update it using wolf849 method, which is really used to downgrade but im more then certain it would work to manually upgrade.
Ill go step by step.
1. If you want root, and are on 9.4.2.15 now, root it now! then backup root with OTA ROOTKEEPER
2.Download latest .21 FW here http://support.asus.com/Download.aspx?SLanguage=en&p=20&s=16&m=Eee+Pad+Transformer+Prime+TF201&os=32 you likely want US build, not WW (check in settings under about this tablet)
3. Download my modded ViperMOD tool from here http://forum.xda-developers.com/showpost.php?p=25508554&postcount=52 this allows for one click downgrade.
4. Extract the .21 fw you download and find the file named "blob" and put blob on the root of you primes INTERNAL MEMORY
5. Make sure all prime drivers are installed (should install by themselves , mine did) then open my modded viperMOD (thanks viperboy) and connect transformer prime. Select option 1 in modded viperMOD tool to downgrade tablet (in your case upgrade, it just manually apply's the blob file (firmware) )
6. Should reboot to .21 then restore root with OTA Rootkeeper if wanted
Hope it works
You can't manually update or you'll lose root. Unless you have tested this yourself I'll stick with where I am. I was on 9.4.2.15, manually upgraded to .21 as I have Unknown Serial problems, LOST ROOT. Currently downgraded to 9.4.2.14.
Aka, downgrade to 9.4.2.XX. Root. Protect Root, Use the tool to upgrade to .21. Restore Root. If you can show me video evidence of this, I will do it. Otherwise, it would be a waste of my time as I would have to downgrade AGAIN and stay where I am.
slayvus said:
You can't manually update or you'll lose root. Unless you have tested this yourself I'll stick with where I am. I was on 9.4.2.15, manually upgraded to .21 as I have Unknown Serial problems, LOST ROOT. Currently downgraded to 9.4.2.14.
Aka, downgrade to 9.4.2.XX. Root. Protect Root, Use the tool to upgrade to .21. Restore Root. If you can show me video evidence of this, I will do it. Otherwise, it would be a waste of my time as I would have to downgrade AGAIN and stay where I am.
Click to expand...
Click to collapse
I was on .21 downgraded to .15, then rooted, then installed OTA rootkeeper to backup root, updated to .21 OTA then restored root with OTA rootkeeper, and im now on .21 rooted with out a unlocked prime. This has also been stated by many others.
The Blob files are NOT the OTAs as far as I can tell from what I have read.
I can NOT receive OTA Updates from ASUS while connected to the internet on my Tablet. I have an UNKNWON SERIAL NUMBER on my TF201.
An Unknown Serial Number prohibits me from being pushed OTAs by ASUS.
slayvus, im with you, im gonna get my prime replaced or rma'd on thursday if i cant find exactly what your looking for!.
slayvus said:
The Blob files are NOT the OTAs as far as I can tell from what I have read.
I can NOT receive OTA Updates from ASUS while connected to the internet on my Tablet. I have an UNKNWON SERIAL NUMBER on my TF201.
An Unknown Serial Number prohibits me from being pushed OTAs by ASUS.
Click to expand...
Click to collapse
doing the manual update is like doing the OTA updates
you keep all your information on your prime hence you can just use the root keeper to restore root
of course we're just trying to help you but if you refuse to listen to us and want us to spend time to prove to you that something works when you can always try your self, then never mind just stay on your firmware that you're on @[email protected];
This is getting tiresome of repeating this. So I let you hear it from someone who MADE Primetime, -viperboy-.
http://forum.xda-developers.com/showpost.php?p=25495366&postcount=1634
-viperboy- said:
Assdikes said:
How come I can't root or how come vipermod is not getting the job done anymore? Also I don't really know how to make real use of the OTA root keeper, because everytime I updated I made a SU backup, and then I think this is where I mess up, Then I would install the update manually from my sd card and everything is out of whack the root is messed up in a half root state sometimes, and my apps are gone, and blah blah blah...... someone help!?!?!?!?!?!?!?!?
Click to expand...
Click to collapse
Dear God, can you read?! DIRECTLY from the OP:
THIS WILL NOT ROOT .21 AT THIS TIME!!
Click to expand...
Click to collapse
There is no root method for .21, only a downgrade procedure. The reason why OTA Root Keeper didn't work is because...
maatsby said:
...it's called "OTA rootkeeper", not "manual update rootkeeper".
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Click to collapse
...when you update it from the sdcard, it's the full install, not the OTA that only makes certain changes. You are wiping out the OS and your su-backup.
Click to expand...
Click to collapse
Again, lets go over this ONE more time since people can not seem to read and think EVERYONE on the internet is wrong.
THE BLOB FILES ARE NOT OTA UPDATES! THEY ARE MANUAL UPDATES AND YOU CAN NOT KEEP ROOT IF YOU USE THEM!
If someone can show a know developer saying different, THAN I will believe you. Until than, I will go with the assumption that, again, BLOB files are manual updates. I do NOT want to waste time to have to do everything over again on my Prime and risk bricking it AGAIN. I already risked it once by downgrading.
bimbobo said:
It worked finally, but I wasted my time.
I installed WW15, rooted it, save the root with OTA RK, reinstalled 21WW but OTA RK did not restore the saved root. Either I cannot OTA RK correctly, or you cannot root 21 at all. I do not get that somebody reported they could restore 21 root, maybe they are unlocked.
I need to decide to stay with 15 or rest in peace with 21 not rooted.
Click to expand...
Click to collapse
bimbobo said:
I installed using the guide in the dev forum, sd card and blob.
Then I do not know.
I just clicked on "backup root", I have no idea where it's installed.
But you can eventually explain how to use it correctly.
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Click to collapse
b.huss2 said:
No, I'm asking how you went from 15 to 21. Did you let it update over the air or did you manually update via an SDcard update? Just wondering because Root Keeper only works for OTA updates from what I understand. For example, I was on version 15, rooted with this tool, installed Root Keeper, backed up root, and when the update came it installed automatically, and I just had to go back into Root Keeper and restore root.
EDIT: just noticed this
I think this is your problem. It's an OTA Root Keeper. You did not update OTA
Click to expand...
Click to collapse
Now PLEASE, stop suggesting that I install .21 using a BLOB file off my SDCard. It's making me feel bad having to prove you wrong. All I want to know is if it is possible to intercept ASUS' OTA Updates so that people like ME can make use of them.
Could be a way
slayvus,
This guy managed to intercept this us one, now it would be nice if they could do it for my ww version.
http://forum.xda-developers.com/showthread.php?t=1437274
im downloading this old firmware to comare it to the manual blob to see if its just a case of putting the blob in the cache folder :S
we would just need someone with a non .21 prime to download the ota for us
It looks promising, but it doesn't seem like anyone has contributed to that method in over a month.
without trying to get your hopes up im returning mine tomorrow if i dont find a solution tonight i did find this http://forum.xda-developers.com/showthread.php?p=22928122
a direct link to asus ota update for 8.6.5.21 -> 9.2.1.11 US
im going to check out whats in this zip, and see if i can find an ota link for ww, if i find one for .21 its worth you trying, you can allways downgrade again.
i went from .21 to .11 to .21 to 8.8.3.33 now im back at .15, lol
You can download FOTAKILL.apk and install it in /system/data and it will no longer OTA.
Did it for the Xoom on 4.0.3 Team EOS 1.0. Works perfect. Will work on the Lemon TF201 as well.
slayvus said:
Okay, so if you have an unknown serial on your Transformer or Transformer Prime you can't get OTA Updates. I am one of these people and it sucks because I actually like 9.4.2.21.
Now my question is, is it possible for someone with a TF101/TF201 to use some ADB or some other software to intercept the package that ASUS is pushing to the tablet and make it available to others?
I would try to figure out how to do it myself, but as I mentioned earlier. I don't have a tablet with a serial number, it shows unknown. So no OTA Updates for me.
Click to expand...
Click to collapse
You can go to Asus.com and download the .21 updated zip file. If you unzip it you will find the blob file there. You will have to manually update but you will lose root. OTA root keeper wont work for this method.
If you want to intercept, accept the OTA download but dont install it. Go to your cache folder (I forget the sub folder maybe someone can chime in) and there you will find the dlpkxxxxx file. I assume if you copy that file into another Prime in the same directory that the tab will assume you have just downloaded an update and will install it as if it were OTA. Then you may be able to use OTA rootkeeper to restore root afterwards. I haven't tried this myself so just a theory.
Sent from my Transformer Prime TF201 using Tapatalk 2
slayvus
im going to get mine rma'd or replaced this afternoon,
when i get a working one back ill get a copy of the OTA from my cache folder, i feel this may be a way for unknown serial number units to get .21 with root!
i may be getting mine fixed but i will still strive to get a fix for this situation.
Believe me ive upgraded and downgraded to and from .21 about 10 times sofar so its still worth trying.
Again, the updates from ASUS on their website, which are the blob files people are passing around for things like downgrades and such ARE NOT THE SAME THING AS AN OTA UPDATE.
An OTA Update is smaller than the blob files by a LOT. The OTAs are like less than 100 MB for the incremental updates. The updates on ASUS's website are over 300MB.
calm down, im sorry if i didnt say it right, im only human, i am going to get the ota update that downloads to the cache folder which as you say is smaller than the asus blob, i fully understand this, i spent all last night looking for the asus OTA 9.4.2.21 update, the best i could find is one to update to 9.4.2.11.
I repeat, I do not mean the one from asus.com, i am refering to the ones the units automaticly notifys you that they are availble and you then download direct to device, allowing you to use ota root keeper.
i upgraded to .21 using wolfs method last night and confirm that root is not kept if you do it that way.
when i get a working unit i will help intercept where the update downloads to and get a copy from my device, even if it means downgrading multiple times till we get it right!
I have no problem with what you said XN, the problem is with people like aznmode.
Who said
aznmode said:
You can go to Asus.com and download the .21 updated zip file.
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Click to collapse
slayvus said:
I have no problem with what you said XN, the problem is with people like aznmode.
Who said
Click to expand...
Click to collapse
Did you see my 2nd paragraph? Did that not answer your question? I try to help and you have a problem with it. Get that stick out of your ass dude.
Sent from my PG86100 using Tapatalk 2
Did you even read my OP before I updated it? I have no problem with reading.
I can NOT receive OTA Updates. My Prime has an Unknown Serial Number. ASUS refuses to push OTA Updates to Primes that have the Unknown Serial Number.
I understand you cant receive OTA and thats a known problem ever since the first ICS build came around and Asus is well aware of it and I've been in this ATP forums since this tablet was release so I am well aware of that issue as well. My 1st prime was in Dec of last year. Anyway I was generalizing when I said "you" and I didnt mean YOU cause obviously you cant get the OTA. My main point was how it can be done. I have intercepted an OTA before and I have some saved and I've done it with my Acer a100 as well. We're all here to help each other out so you should be thankful instead of being an ass about it. People will less likely to help you in the future. Not gonna waste anymore time..but good luck and hope you get your problem sorted out.
Sent from my Transformer Prime TF201 using Tapatalk 2
I got the OTA notice last week and dismissed it as I always do to let the update fallout hit and wait and see how it was going.
Well, now, I get no update notification even if I manually check Settings > About > System Firmware Update.
Normally, OTA messages nag the hell out of you until you update. Now, it shows nothing is available as though Asus pulled the .28 OTA.
ps - yes, to preempt the comments, I know I could do the update off the Asus website, but that is not what I am asking
I'll start with the obvious stupid question: are you sure you didn't update and don't know it?
If you rooted or modified system apps it won't update.
s1lenz said:
I'll start with the obvious stupid question: are you sure you didn't update and don't know it?
Click to expand...
Click to collapse
really? you actually asked that?
Bec07 said:
If you rooted or modified system apps it won't update.
Click to expand...
Click to collapse
your putting the cart before the horse. You can't have a failed OTA due to modifying system apps until you get the OTA notification to update. So your referencing something that cannot happen until AFTER the OTA update is initiated.
Well you didn't answer the question. I had this happening on my acer iconia. Root + removed system apps the updates didn't show up anymore.
Bec07 said:
Well you didn't answer the question. I had this happening on my acer iconia. Root + removed system apps the updates didn't show up anymore.
Click to expand...
Click to collapse
My original question answers your question. So it was a question you needed not ask.
And my answer DOES answer your question. But since your not getting it.. I will try to make it crystal clear....
How the heck could I have a failed update if I dont get the OTA update notification to even update??? I have explained this now in my last 2 posts, though it should have been obvious from the 1st post.
Lock-N-Load said:
I got the OTA notice last week and dismissed it as I always do to let the update fallout hit and wait and see how it was going.
Well, now, I get no update notification even if I manually check Settings > About > System Firmware Update.
Normally, OTA messages nag the hell out of you until you update. Now, it shows nothing is available as though Asus pulled the .28 OTA.
ps - yes, to preempt the comments, I know I could do the update off the Asus website, but that is not what I am asking
Click to expand...
Click to collapse
You didn't by chance freeze the DMClient?
No, I did not freeze, kill off, quit or stop the DMClient.
(though I did not even know that process was related to the OTA update or OTA update notification).
i think its just a bug or asus's new thing
i think it'll only tell you once that there is an update as for everybody else, once they tried once and fail, it would say there is no update... sorta weird i think....
Yeah, I have never seen the Asus OTA update nag only nag me 1 time and then never again. Normally, it will nag until you HAVE to update. Same with phones.
This time, I dismissed it 1 time and it never came back and now, I cannot even do it manually in Settings.
It seems like they pulled the OTA update since you cannot even trigger it manually from within Settings.
BTW, I updated my wife's with .28 the same day I dismissed mine.
I got my OTA update a few hours ago (Germany).
Try a soft (pin) reset maybe? Just a shot in the dark.
Sent from my VS910 4G using Tapatalk 2
Lock-N-Load said:
My original question answers your question. So it was a question you needed not ask.
And my answer DOES answer your question. But since your not getting it.. I will try to make it crystal clear....
How the heck could I have a failed update if I dont get the OTA update notification to even update??? I have explained this now in my last 2 posts, though it should have been obvious from the 1st post.
Click to expand...
Click to collapse
That is not what he was saying. He is saying if you removed any system apps before installing .28. Not if the update failed and you don't get it again. -_-
I just got my tf201 today. It is on Honeycomb 3.2.1. I tried to update and I get this message. there is no update available for your device currently. The build number is HTK75.US_epad-8.8.3.33-20111223. Kernal version 2.6.36.3
Has anyone received thus OTA yet? Google posted the images for 5.1.1 online 29 days ago, but I haven't received it yet.
Germany lte version using 5.1.1 since ca. 2 weeks or so
Translated with my own brain to English
I still have not received the Android 5.0.2 update to upgrade
I still have not received the Android 5.0.2 update to upgrade to Android 5.1.1
I have a Nexus 9 LTE that I purchased from Google. I have emailed many times. Disappointing.
stock not rooted lte nex 9 -- received the ota to 5.1.1 over two weeks ago i think - los angeles
swcampbell said:
I still have not received the Android 5.0.2 update to upgrade to Android 5.1.1
I have a Nexus 9 LTE that I purchased from Google. I have emailed many times. Disappointing.
Click to expand...
Click to collapse
Where did you email? I called them and got double-talk. So, I'll email them. It probably takes X number of calls/emails from disappointed customers before they bother to look into it.
I never got 5.02. When I initially booted the device last December, it automatically OTA'd 5.01. I was hoping I'd get an OTA that would take from to 5.1.1 from 5.01.
DonDerham said:
Where did you email? I called them and got double-talk. So, I'll email them. It probably takes X number of calls/emails from disappointed customers before they bother to look into it.
I never got 5.02. When I initially booted the device last December, it automatically OTA'd 5.01. I was hoping I'd get an OTA that would take from to 5.1.1 from 5.01.
Click to expand...
Click to collapse
Guys, this is XDA. It's pretty easy to update yourself with the factory image. No need for the ota. Just flash the bootloader, system and boot images. No lose of data either.
Sent from my Nexus 9 using XDA Free mobile app
jd1639 said:
Guys, this is XDA. It's pretty easy to update yourself with the factory image. No need for the ota. Just flash the bootloader, system and boot images. No lose of data either.
Click to expand...
Click to collapse
No loss of data assume the bootloader is already unlocked. In my case, it's still locked. Obviously, I can back up everything and flash, but part of the reason for buying a Nexus device includes prompt OTAs.
The device downloaded and installed 5.0.2 without a hitch. On reboot, it downloaded the 5.1.1 OTA, but errored on installation. I cleared the cache, rebooted and it repeated the process with the same error result. Nexus tech support, when they hear OTA, pretty much say "we know nothing."
So, I'll backup the device as best I can, do a factory reset and try the OTA again.
Now, I can unlock the device and ADB the images manually. Why not do so? You'd have to be married to understand. This is my wife's tablet. If I unlock the bootloader or root it or do anything other than "normal" Google stuff and anything ever goes amiss, my lovely wife will complain that my tinkering has caused her Candy Crush and Facebook to malfunction.